About This Course
What you will learn - Learn To Recognize & Manage Workplace Harassment
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Get BIG Savings with our Ultimate Workplace Harassment Online Bundle, 10 Certificate Courses
- Workplace Harassment
- Workplace Violence
- Workplace Diversity
- Managing Human Resources
- Talent Management
- Safety in the Workplace
- Health and Wellness at Work
- Generation Gaps
- Mobbing in the Workplace
- Workplace Ergonomics: Injury Prevention Through Ergonomics
1. Workplace Harassment: Learn To Recognize & Manage Workplace Harassment
Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.
Our Workplace Harassment course will give you the tools to recognize harassment when it occurs. It will you understand rights and responsibilities, and create a safe environment for all. Through this course you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.
Three main actions constitute harassment:
- When someone is doing something to you to make you uneasy.
- When someone is saying something to you to make you feel uneasy.
- When someone knowingly puts your life at risk in some way.
By the end of this Workplace Harassment Online Short Course, you will be able to:
- Identify the words and actions that constitute harassment
- Understand what the law says about harassment
- Implement anti-harassment policies
- Educate employees and develop anti-harassment policies
- Discuss employer and employee's rights and responsibilities
- Address accusations of harassment
- Apply proper mediation procedures
- Deal with the aftermath of harassment
2. Workplace Violence: Learn How Workplace Diversity Affects Your Workplace
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This Workplace Diversity Online Short Course will help you understand what diversity is all about, and how you can help create a more diverse world at work and at home.
Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc.
By the end of this Workplace Diversity Online Short Course, you should be able to:
- Explain the definition, terms, and history of diversity
- Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
- List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
- Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
- Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
- Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
- Understand and respond to personal complaints, and develop a support system to manage the resolution process
- List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
- Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
3. Workplace Diversity: Manage Human Resources In Your Workplace
The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.
Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.
Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.
By the end of this Managing Human Resources Online Course, you will be able to:
- Describe different aspects of Human Resource Management
- Define Human Resources Management terms
- Recruit, interview, and retain employees
- Follow up effectively new employees
- Be an advocate for your employees’ health and safety
- Provide articulate feedback to employees
- Correctly manage situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
4. Managing Human Resources: Manage Human Resources In Your Workplace
The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.
Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.
Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.
By the end of this Managing Human Resources Online Course, you will be able to:
- Describe different aspects of Human Resource Management
- Define Human Resources Management terms
- Recruit, interview, and retain employees
- Follow up effectively new employees
- Be an advocate for your employees’ health and safety
- Provide articulate feedback to employees
- Correctly manage situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
5. Talent Management: Talented Employees are the Key to Success.
Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce, and attracting better and more skilled new hires.
We all know that training and retraining is expensive, and our Talent Management course will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is the investment that will pay dividends for years to come.
By the end of this Talent Management Online Short Course, you will be able to:
- Define talent and talent management
- Understand the benefits of talent management
- Recognize performance management and ways to review talent
- Identify employee engagement
- Create assessments and training programs
- Learn how to improve employee retention
6. Safety in the Workplace: Deliver Health and Safety in the Workplace
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.
Our Health & Safety in the Workplace Online Short Course will be instrumental in reviewing common hazards, safety techniques and after completion, you will have the tools to create a Safety policy for your work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
By the end of this Safety in the Workplace Online Course, you will be able to:
- Define workplace safety.
- Understand legal responsibilities associated with a safe work environment.
- Create a safety plan and identify hazards.
- Recognize the role of management.
- Develop training procedures.
- Learn how to implement a safety plan.
7. Health and Wellness at Work: Make your Workplace a Safe and Healthy Environment
Health is Wealth. It is the core of every progress whether on an institutional level such as a company or on an individual level. Making sure that each person’s health and wellness is not taken for granted. Learning how to keep them safe is identical to making your business safe as well.
By the end of this Health and Wellness at Work Online Short Course, you will be able to:
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
8. Generation Gaps: Successfully Integrate Employees of All Ages Into Your Workplace
The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
This Generation Gaps Online Short Course will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis. Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.
By the end of this Generation Gaps Online Short Course, you will be able to:
- History behind generation gaps
- What are Traditionalists
- What are Baby Boomers
- What are Generation Xers
- What are Generation Yers
- Differences between each type of generation
- Finding common ground among the generations
- Conflict management
- Leveraging the benefits of generation gaps at work
9. Mobbing in the Workplace: Learn how to deal with mobbing and bullying
What is Mobbing in the Workplace? You may be familiar with bullying, but mobbing is different for a few reasons. One of the things that sets it apart is how many people it involves, either by direct action or inaction, and how it spreads among people you might not expect to become bullies.
By the end of this Mobbing in the Workplace Online Course, you wil be able to:
- Differences between bullying and mobbing
- Group aggression: How it hurts the victim and the workplace
- How to deal with bullying and mobbing
- How to make your workplace mobbing-resistant
- How to create a policy
10. Workplace Ergonomics: Injury Prevention Through Ergonomics: Learn How To Identify, Assess, And Resolve Ergonomic Issues
Everyday activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours, and moving heavy products around the shop can all take a toll on our bodies. This course will teach you how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind.
In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
By the end of this Workplace Ergonomics Online Course, you will be able to:
- Define ergonomics and its related terms.
- Identify where to get ergonomics information for your region.
- Identify how ergonomics can be incorporated into your workplace.
- Assess your environment for ergonomic hazards, create ways to resolve those issues, and plan for implementation.
- Review and evaluate your ergonomic efforts.
- Use change management techniques effectively.
- Describe the basic principles of ergonomics.
- Outline ergonomic practices for sitting, standing, lifting, carrying, pushing, and pulling.
- Design an ergonomic workstation.
- Identify important ergonomic features of tools and machines.
- Understand the role that environmental factors (such as sound, air quality, and light) play in ergonomics.
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Units of Study
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The Ultimate Workplace Harassment 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Workplace Harassment
Module One - Getting Started
Module Two - The Background
- The law
- Identifying harassment
- Anti-harassment policies
Module Three - Developing an Anti-Harassment Policy
- An anti-harassment policy: What should be covered?
- How model policies work
- Steps to a healthy work place
- Educating employees
Module Four - Policies in the Workplace
- Anti-harassment policy statements
- Employee's rights and responsibilities
- Employer's rights and responsibilities
Module Five - Proper Procedures in the Workplace
- If you are being harassed
- If you are accused of harassing
- The investigation
- Remedies
Module Six - Fasle Allegations
- How to address the situation
- Confidentiality
- Monitoring the situation
- Retaliation
- Appeals
Module Seven - Other Options
- Union grievance procedures
- Mediation: Getting help from outside organisation
Module Eight - Sexual Harassment
- Defining sexual harassment
- Elements of harassment
- Common scenarios
Module Nine - Mediation
- What is mediation?
- Deciding if it's right
- How to implement
Module Ten - Conflict Resolution
- How to resolve the situation
- Seeing both sides
- Deciding the consequence
Module Eleven - The Aftermath
- How to move on
- Monitoring the situation
- Learning from mistakes
Module Twelve - Wrapping Up
Course 2 - Workplace Violence
Section One: Getting Started
- Workshop Objectives
Section Two: Diversity, what is it?
- Group & Discriminatory Terms
Section Three: Stereotypes
- Stereotype or Plain Bias
- Stereotype or Plain Bias
- It Starts With You
Section Four: Tearing Down the Baggage Barriers
- Changing Your Approach
- Workplace Changes
- Social Changes
Section Five: Verbal Communication Skills
- Ten Ways to Listen Better Today
- Asking Questions
- Paraverbal communication
- The Power of Tone
- Communicating With Power
Section Six: Non-Verbal Communication
- Your Body speaks its own Language
- The Signals You Send
Section Seven: Taking a Proactive Approach
- Why a Diversity Audit
- Conducting a Diversity Audit
- Stop Discrimination
- Definitions
- Discourage Discrimination
Section Eight: Coping with Discrimination
- The Warning Signs
- Reprisal Discrimination
- So what should you do?
Section Nine: From a Managers Perspective
- Create Detailed Records
- Next Actions
- Investigate the Complaint
Section Ten: From an Organisational Perspective
- Receiving a Complaint
- Making a Decision
- Document, Document, Document
- The Follow-Up
- Lessons Learned
Section Eleven: Employee Discipline
- How to Prepare & Conduct Disciplinary Meetings
- What to Say When Terminating an Employee
Section Twelve: Wrapping Up
Course 3 - Workplace Diversity
Section One: Getting Started
- Objectives
Section Two: What is HR?
- Human Resources in 2010?
- Human Resource Influencers
Section Three: Recruiting and Interviewing
- Interview for what exactly?
- Setting the scene to Interview
- Five Steps to a Successful Interview
- Behaviourally Based Questions
Section Four: Induction and Retention
- Start as you mean to go on
- Induction/Orientation Checklist
Section Five: Keeping Track
- The Follow Up
- Follow Up Schedules
- Scary Statistics
Section Six: Health & Safety in the Workplace
- Why all the urgency?
- Understanding the Industry Specific Rules of your Country
- Training for HR Managers
Section Seven: Workplace Discrimination & Harassment
- Definitions
- Bullying in the Workplace
- A Manager has Responsibilities
- An Employer has Greater Responsibility
Section Eight: Wellness in the Workplace
- The Business Benefits of Wellness in the Workplace
- Steps to Implementing a Wellness Program
Section Nine: Feedback
- Characteristics of Good Feedback
- Constructive Criticism
- Encouraging Growth and Development
Section Ten: Employee Discipline
- The General Discipline Process
- Progressive Discipline
- How to Prepare & Conduct Disciplinary Meetings
- Following Up
Section Eleven: The Dreaded D Word
- Making the Decision
- What to Say When Terminating an Employee
Section Twelve: Wrapping Up
Course 4 - Managing Human Resources
Section One: Getting Started
- Objectives
Section Two: What is HR?
- Human Resources in 2010?
- Human Resource Influencers
Section Three: Recruiting and Interviewing
- Interview for what exactly?
- Setting the scene to Interview
- Five Steps to a Successful Interview
- Behaviourally Based Questions
Section Four: Induction and Retention
- Start as you mean to go on
- Induction/Orientation Checklist
Section Five: Keeping Track
- The Follow Up
- Follow Up Schedules
- Scary Statistics
Section Six: Health & Safety in the Workplace
- Why all the urgency?
- Understanding the Industry Specific Rules of your Country
- Training for HR Managers
Section Seven: Workplace Discrimination & Harassment
- Definitions
- Bullying in the Workplace
- A Manager has Responsibilities
- An Employer has Greater Responsibility
Section Eight: Wellness in the Workplace
- The Business Benefits of Wellness in the Workplace
- Steps to Implementing a Wellness Program
Section Nine: Feedback
- Characteristics of Good Feedback
- Constructive Criticism
- Encouraging Growth and Development
Section Ten: Employee Discipline
- The General Discipline Process
- Progressive Discipline
- How to Prepare & Conduct Disciplinary Meetings
- Following Up
Section Eleven: The Dreaded D Word
- Making the Decision
- What to Say When Terminating an Employee
Section Twelve: Wrapping Up
Course 5 - Talent Management
Module One - Getting Started
Module Two - Defining Talent
- What is talent management?
- Types of talent
- Skills and knowledge defined
Module Three - Understanding Talent Management
- Guidelines
- Importance and benefits
- Challenges
- Key elements to developing a winning strategy
Module Four - Performance Management
- Performance management defined
- Benefits
- How to keep your employees motivated
Module Five - Talent Reviews
- 360 degree feedback
- Talent calibration
- Maintaining an effective workforce
- Looking to the future
Module Six - Succession and Career Planning
- What is succession planning?
- Developing a plan
- Executing the plan
- Overcoming roadblocks
Module Seven - Engagement
- Employee engagement
- Generating engagement
- Influences
Module Eight - Competency Assessments
- Competency assessment defined
- Implementation
- Final destination
Module Nine - Coaching, Training and Development
- Setting goals
- Developing options
- Providing feedback
- Wrapping up
Module Ten - Do's and Don'ts
- Do's and don'ts
- Tips for talent management
Module Eleven - Employee Retention
- Goals and motivation
- The expectancy theory
- Object oriented theory
Module Twelve - Wrapping Up
Course 6 - Safety in the Workplace
Module One: Getting Started
Module Two: An Overview
- Work Safety and Health Legislations
- Roles & Duties
- Safety Planning
- Case Study
Module Three: Types of Hazards
- Computer Workstations
- Ergonomics
- Fire Prevention
- Fitness & Wellness
- Heat Stress.
- Stress
- Violence
- Case Study
Module Four: Managers Role
- Promoting & Enforcing Safety Standards
- Elements of a Health and Safety Program
- Responsibilities
- Corporate Culture
- Case Study
Module Five: Training
- Reasons for Training
- Definition
- Orientation
- On the Job Training
- Safety Meetings
- Planning and Conducting a Training Session
- Case Study
Module Six: Stress Management
- Altering
- Avoiding
- Accepting
- Relaxation Techniques
- Using Routines to Reduce Stress
- Case Study
Module Seven: Workplace Violence
- What is Workplace Violence?
- Identifying
- Addressing
- Implementing a Workplace Harassment Policy
- Case Study
Module Eight: Identifying Your Company Hazards
- Conducting an Inspection
- Prioritizing Deficiencies
- Report & Following Up
- Case Study
Module Nine: Drug & Alcohol Abuse
- For Employees
- For Managers or Supervisors
- When to Address
- Implementing a “No Tolerance” Rule
- Case Study
Module Ten: Writing the Safety Plan
- Management Involvement
- Responsibility
- Employee Involvement
- Follow Through with Accident Investigations
- Training of Employees
- Case Study
Module Eleven: Implement the Plan
- Selecting an Employee Representative
- Identifying Roles
- Assigning Responsibility
- Follow Through
- Case Study
Module Twelve: Wrapping Up
Course 7 - Health and Wellness at Work
Module One: Getting Started
By the end of this course, you will be able to:
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
Module Two: Definition of a Health and Wellness Program
- What is a Health and Wellness Program?
- Productivity
- Cost of Health Care
- Costs of Absenteeism
Module Three: Types of Health and Wellness Programs
- Health Behaviors
- Health Screenings and Maintenance
- Mental Health
- Physical Injuries
Module Four: Health Behavior Programs
- Increasing Physical Activity
- Nutrition & Weight Loss
- Tobacco Cessation
- Substance Abuse Treatment
Module Five: Health Screenings and Maintenance Programs
- Preventative Care Screenings
- Cancer Screenings
- Annual Examinations
- Maintenance Programs
Module Six: Mental Health Programs
- Stress Management
- Support Groups
- Counseling
- Awareness & Education
Module Seven: Evaluate the Need
- Review Current and Previous Programs
- Environmental Factors
- Identify Common Health Conditions and Procedures
- Review Company Information Pertaining to Employee Health
Module Eight: Planning Process
- Form a Health and Wellness Team or Committee
- Define Goals
- Budget
- Programs and Policies
Module Nine: Implementation
- Get Management Support
- Test It Out
- Get the Word Out
- Incentives
Module Ten: Create a "Culture of Wellness"
- Accessible Healthy Eating Options
- Give Them a Break
- Alcohol, Drug, and Smoke-Free Work Environment
- Eliminate Hazards
Module Eleven: Evaluate Results
- Check the Results
- Employee Satisfaction
- Revise Plans as Necessary
- Share Achievements
Module Twelve: Wrapping Up
Course 8 - Generation Gaps
Module One - Getting Started
Module Two - History
- What generations exist in the workplace
- What defines a generation
- What this means in our workplace
Module Three - Traditionalist
- Their background
- Their characters
- Their working style
Module Four - Baby Boomers
- Their background
- Their characters
- Their working style
Module Five - Generation X
- Their background
- Their characters
- Their working style
Generation Six - Generation Y
- Their background
- Their characters
- Their working style
Module Seven - Differentiations Between
- Background
- Attitude
- Working style
- Life experience
Module Eight - Finding Common Ground
- Adopting a communication style
- Creating an affinity group
- Sharing knowledge
Module Nine - Conflict Management (Part 1)
- Younger bosses managing older workers
- Avoid turnovers with a retention plan
- Breaking down the stereotypes
Module Ten - Conflict Management (Part 2)
- Embrace the hot zone
- Treat each other as a peer
- Create a succession plan
Module Eleven - The Power of 4
- Benefits of generation gaps
- How to learn from each other
- Embracing the unfamiliar
Module Twelve - Wrapping Up
Course 9 - Mobbing in the Workplace
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: What is Mobbing?
- What and Why?
- A Mobbing Scenario
- Drawing Examples
- Stats
- Mobbing Reflection:
Session Three: Why Do We Turn on Each Other?
- Hierarchies
- Tendencies
- Influences
- Toxic Workplaces
Session Four: Mobbing Hurts
- How Does Mobbing Hurt?
- Reflection
Session Five: How to Deal with Mobbing
- As the Victim
- Stress Relief
- As a Co-worker
- Role Play Activity
Session Six: Watch For It
- What Can Leadership Do?
- Halting Mobbing
- Workplace Health Check
- A Reflection on Your Workplace
Session Seven: Make Your Own Policy
- Creating Anti-Mobbing Policies
- Writing the Policy
- Educating Staff
- Implementing and Enforcing Anti-Bullying Policies
- Pre-Assignment Review
- Lessons for the Workplace
- Personal Action Plan
- Course Summary
Course 10 - Workplace Ergonomics: Injury Prevention Through Ergonomics
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Getting Started
- What is Ergonomics?
- Risk Factors for Ergonomic Injuries
- Ergonomic Statistics
- Introduction
- International Ergonomics Association and Affiliates
Session 3: The Role of Ergonomics in Your Workplace
- A Plan for Everyone
- Case Study
Session 4: The Ergonomic Assessment Cycle
- Five Steps to Ergonomic Success
Session 5: Identifying and Assessing Ergonomic Hazards
- How to Identify Ergonomic Hazards
- Look at Safety Data
- Perform a Job Analysis for Each Position
- Look at Production Data
- Ask About Complaints
- Use Software
- An Assessment Toolkit
- General Assessment Checklist
- Exertive Tasks Checklist
- Specific Tasks Checklist
- Sitting and Standing Checklist
- Environmental Factors ChecklistUse Lifting Calculators
- Have Employees Complete a Symptom Survey
- Sample Symptom Survey
- Complete Employee Interviews
- Case Study: The Acme Widget Company
Session 6: Developing a Plan to Address Ergonomic Issues
- Three Key Methods
- Engineering
- Organizational
- Individual
- Categorizing
Session 7: Identifying and Implementing Solutions
- Where to Find Ideas?
- Making Connections
Session 8: Obtaining Employee Buy-In
- Introduction
- Endings
- Transitions/Neutral Zone
- Beginnings
- Insights
- Insights
Session 9: Tips for Successful Implementation
- Give People as Much Input and Control as Possible
- Implement Changes Gradually
- Make the Changes Easy
- Be Clear
- Continue Following up with Employees
Session 10: Reviewing Your Ergonomics Program
- Reviewing Your Ergonomics Program
- Checklist for Success
Session 11: Basic Ergonomic Principles
- The Human Body is Part Machine…
- …And Part Human!
- Tips for Healthy Joints
Session 12: Optimal Sitting and Standing
- Best Practices for Sitting
- Ergonomic Chairs
- Tips for Ergonomic Sitting
- Best Practices for Standing
- The Best of Both Worlds
- Identifying Areas for Improvement
Session 13: Safe Lifting and Transporting
- Lifting Safely
- Lifting Safely Example
- Transporting Materials Safely
- Carrying Materials
- Pushing and Pulling
Session 14: Ergonomic Workstations
- Overview
- Tips and Tricks
- Making Connections
Session 15: Safe Tool Selection and Use
- Safe Tool Design
- Tool Design
- Handgrip Design
- Other Tool Features to Consider
- Making Connections
- Safe Vibration Levels
- Reducing Vibration
Session 16: Creating an Ergonomic Environment
- Understanding Light Measurements
- Ambient Lighting
- Task Lighting
- Watch Out!
- The Importance of Air Quality
- What Causes Air Pollution?
- Improving Air Quality
- Hear the Sounds!
- Acceptable Noise Levels
- Average Noise Levels
- Curbing Noise in Your Environment
- Using White Noise
Session 17: Bringing It All Together
- A Day in the Life at the Acme Widget Company
- Ergonomic Analysis
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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Ultimate Workplace Harassment Online Bundle, 10 Certificate Courses
The Most Comprehensive Workplace Harassment Bundle
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Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
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- Qualification: Certificate
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About This Course
What you will learn - Learn To Recognize & Manage Workplace Harassment
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Get BIG Savings with our Ultimate Workplace Harassment Online Bundle, 10 Certificate Courses
- Workplace Harassment
- Workplace Violence
- Workplace Diversity
- Managing Human Resources
- Talent Management
- Safety in the Workplace
- Health and Wellness at Work
- Generation Gaps
- Mobbing in the Workplace
- Workplace Ergonomics: Injury Prevention Through Ergonomics
1. Workplace Harassment: Learn To Recognize & Manage Workplace Harassment
Harassment can be based on a variety of factors such as race, sex, and disability. Experiencing an uncomfortable situation in the workplace may be more than an unpleasant event; it may be against the law. This alone is what makes this topic very important for every organization.
Our Workplace Harassment course will give you the tools to recognize harassment when it occurs. It will you understand rights and responsibilities, and create a safe environment for all. Through this course you will recognize that it is necessary for everyone to identify harassment and exercise anti-harassment policies.
Three main actions constitute harassment:
- When someone is doing something to you to make you uneasy.
- When someone is saying something to you to make you feel uneasy.
- When someone knowingly puts your life at risk in some way.
By the end of this Workplace Harassment Online Short Course, you will be able to:
- Identify the words and actions that constitute harassment
- Understand what the law says about harassment
- Implement anti-harassment policies
- Educate employees and develop anti-harassment policies
- Discuss employer and employee's rights and responsibilities
- Address accusations of harassment
- Apply proper mediation procedures
- Deal with the aftermath of harassment
2. Workplace Violence: Learn How Workplace Diversity Affects Your Workplace
With the world becoming more mobile and diverse, diversity has taken on a new importance in the workplace. This Workplace Diversity Online Short Course will help you understand what diversity is all about, and how you can help create a more diverse world at work and at home.
Diversity relates to gender, age, linguistic and cultural background, disability, religious belief and pregnancy and family responsibilities. Diversity also refers to the many other ways we are different in other respects such as educational background, socio-economic background, personality profile, geographic location, marital status, etc.
By the end of this Workplace Diversity Online Short Course, you should be able to:
- Explain the definition, terms, and history of diversity
- Describe the meaning of stereotypes and biases, how they develop, and the reasons for your own perspectives
- List strategies for removing barriers to encouraging diversity for yourself, in the workplace, and in the social community
- Use active listening skills to receive messages in a diverse population, employ effective questioning techniques, and communicate with strength
- Understand the importance of body language, both your own, and that of others, and recognize its importance in interpersonal communications
- Identify ways to encourage diversity in the workplace, and prevent and discourage discrimination
- Understand and respond to personal complaints, and develop a support system to manage the resolution process
- List the steps a manager should take to record a complaint, analyze the situation, and take appropriate resolution action
- Identify the process an organization must follow to receive and respond to a complaint, and then creating mechanisms to prevent or reduce repeat situations.
3. Workplace Diversity: Manage Human Resources In Your Workplace
The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.
Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.
Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.
By the end of this Managing Human Resources Online Course, you will be able to:
- Describe different aspects of Human Resource Management
- Define Human Resources Management terms
- Recruit, interview, and retain employees
- Follow up effectively new employees
- Be an advocate for your employees’ health and safety
- Provide articulate feedback to employees
- Correctly manage situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
4. Managing Human Resources: Manage Human Resources In Your Workplace
The role of Human Resources is changing, as companies delegate more and more responsibility for their HR to line managers and supervisors. Other, usually larger companies however still have a dedicated HR department which deals with all the companies’ human recourses responsibilities.
Whichever type of company you work for, it is important that you understand how much human resources is really about the employees, as well as aspects of legislation, policy, and procedures that involve human resourcing issues.
Covering everything from the very fundamentals of human resources to complex topics such as Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees.
By the end of this Managing Human Resources Online Course, you will be able to:
- Describe different aspects of Human Resource Management
- Define Human Resources Management terms
- Recruit, interview, and retain employees
- Follow up effectively new employees
- Be an advocate for your employees’ health and safety
- Provide articulate feedback to employees
- Correctly manage situations requiring discipline and termination
- Evaluate some of the strengths and opportunities for Human Resources in your own workplace
5. Talent Management: Talented Employees are the Key to Success.
Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce, and attracting better and more skilled new hires.
We all know that training and retraining is expensive, and our Talent Management course will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is the investment that will pay dividends for years to come.
By the end of this Talent Management Online Short Course, you will be able to:
- Define talent and talent management
- Understand the benefits of talent management
- Recognize performance management and ways to review talent
- Identify employee engagement
- Create assessments and training programs
- Learn how to improve employee retention
6. Safety in the Workplace: Deliver Health and Safety in the Workplace
Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain safety requirements, but many go further than the minimum obligations. Safety standards and procedures must be put in place, and everyone needs to follow the standards in order for them to be effective.
Our Health & Safety in the Workplace Online Short Course will be instrumental in reviewing common hazards, safety techniques and after completion, you will have the tools to create a Safety policy for your work place. By identifying and anticipating hazards, employers can prevent injuries and keep employees safe.
By the end of this Safety in the Workplace Online Course, you will be able to:
- Define workplace safety.
- Understand legal responsibilities associated with a safe work environment.
- Create a safety plan and identify hazards.
- Recognize the role of management.
- Develop training procedures.
- Learn how to implement a safety plan.
7. Health and Wellness at Work: Make your Workplace a Safe and Healthy Environment
Health is Wealth. It is the core of every progress whether on an institutional level such as a company or on an individual level. Making sure that each person’s health and wellness is not taken for granted. Learning how to keep them safe is identical to making your business safe as well.
By the end of this Health and Wellness at Work Online Short Course, you will be able to:
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
8. Generation Gaps: Successfully Integrate Employees of All Ages Into Your Workplace
The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
This Generation Gaps Online Short Course will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis. Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.
By the end of this Generation Gaps Online Short Course, you will be able to:
- History behind generation gaps
- What are Traditionalists
- What are Baby Boomers
- What are Generation Xers
- What are Generation Yers
- Differences between each type of generation
- Finding common ground among the generations
- Conflict management
- Leveraging the benefits of generation gaps at work
9. Mobbing in the Workplace: Learn how to deal with mobbing and bullying
What is Mobbing in the Workplace? You may be familiar with bullying, but mobbing is different for a few reasons. One of the things that sets it apart is how many people it involves, either by direct action or inaction, and how it spreads among people you might not expect to become bullies.
By the end of this Mobbing in the Workplace Online Course, you wil be able to:
- Differences between bullying and mobbing
- Group aggression: How it hurts the victim and the workplace
- How to deal with bullying and mobbing
- How to make your workplace mobbing-resistant
- How to create a policy
10. Workplace Ergonomics: Injury Prevention Through Ergonomics: Learn How To Identify, Assess, And Resolve Ergonomic Issues
Everyday activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours, and moving heavy products around the shop can all take a toll on our bodies. This course will teach you how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind.
In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.
By the end of this Workplace Ergonomics Online Course, you will be able to:
- Define ergonomics and its related terms.
- Identify where to get ergonomics information for your region.
- Identify how ergonomics can be incorporated into your workplace.
- Assess your environment for ergonomic hazards, create ways to resolve those issues, and plan for implementation.
- Review and evaluate your ergonomic efforts.
- Use change management techniques effectively.
- Describe the basic principles of ergonomics.
- Outline ergonomic practices for sitting, standing, lifting, carrying, pushing, and pulling.
- Design an ergonomic workstation.
- Identify important ergonomic features of tools and machines.
- Understand the role that environmental factors (such as sound, air quality, and light) play in ergonomics.
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The Ultimate Workplace Harassment 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Workplace Harassment
Module One - Getting Started
Module Two - The Background
- The law
- Identifying harassment
- Anti-harassment policies
Module Three - Developing an Anti-Harassment Policy
- An anti-harassment policy: What should be covered?
- How model policies work
- Steps to a healthy work place
- Educating employees
Module Four - Policies in the Workplace
- Anti-harassment policy statements
- Employee's rights and responsibilities
- Employer's rights and responsibilities
Module Five - Proper Procedures in the Workplace
- If you are being harassed
- If you are accused of harassing
- The investigation
- Remedies
Module Six - Fasle Allegations
- How to address the situation
- Confidentiality
- Monitoring the situation
- Retaliation
- Appeals
Module Seven - Other Options
- Union grievance procedures
- Mediation: Getting help from outside organisation
Module Eight - Sexual Harassment
- Defining sexual harassment
- Elements of harassment
- Common scenarios
Module Nine - Mediation
- What is mediation?
- Deciding if it's right
- How to implement
Module Ten - Conflict Resolution
- How to resolve the situation
- Seeing both sides
- Deciding the consequence
Module Eleven - The Aftermath
- How to move on
- Monitoring the situation
- Learning from mistakes
Module Twelve - Wrapping Up
Course 2 - Workplace Violence
Section One: Getting Started
- Workshop Objectives
Section Two: Diversity, what is it?
- Group & Discriminatory Terms
Section Three: Stereotypes
- Stereotype or Plain Bias
- Stereotype or Plain Bias
- It Starts With You
Section Four: Tearing Down the Baggage Barriers
- Changing Your Approach
- Workplace Changes
- Social Changes
Section Five: Verbal Communication Skills
- Ten Ways to Listen Better Today
- Asking Questions
- Paraverbal communication
- The Power of Tone
- Communicating With Power
Section Six: Non-Verbal Communication
- Your Body speaks its own Language
- The Signals You Send
Section Seven: Taking a Proactive Approach
- Why a Diversity Audit
- Conducting a Diversity Audit
- Stop Discrimination
- Definitions
- Discourage Discrimination
Section Eight: Coping with Discrimination
- The Warning Signs
- Reprisal Discrimination
- So what should you do?
Section Nine: From a Managers Perspective
- Create Detailed Records
- Next Actions
- Investigate the Complaint
Section Ten: From an Organisational Perspective
- Receiving a Complaint
- Making a Decision
- Document, Document, Document
- The Follow-Up
- Lessons Learned
Section Eleven: Employee Discipline
- How to Prepare & Conduct Disciplinary Meetings
- What to Say When Terminating an Employee
Section Twelve: Wrapping Up
Course 3 - Workplace Diversity
Section One: Getting Started
- Objectives
Section Two: What is HR?
- Human Resources in 2010?
- Human Resource Influencers
Section Three: Recruiting and Interviewing
- Interview for what exactly?
- Setting the scene to Interview
- Five Steps to a Successful Interview
- Behaviourally Based Questions
Section Four: Induction and Retention
- Start as you mean to go on
- Induction/Orientation Checklist
Section Five: Keeping Track
- The Follow Up
- Follow Up Schedules
- Scary Statistics
Section Six: Health & Safety in the Workplace
- Why all the urgency?
- Understanding the Industry Specific Rules of your Country
- Training for HR Managers
Section Seven: Workplace Discrimination & Harassment
- Definitions
- Bullying in the Workplace
- A Manager has Responsibilities
- An Employer has Greater Responsibility
Section Eight: Wellness in the Workplace
- The Business Benefits of Wellness in the Workplace
- Steps to Implementing a Wellness Program
Section Nine: Feedback
- Characteristics of Good Feedback
- Constructive Criticism
- Encouraging Growth and Development
Section Ten: Employee Discipline
- The General Discipline Process
- Progressive Discipline
- How to Prepare & Conduct Disciplinary Meetings
- Following Up
Section Eleven: The Dreaded D Word
- Making the Decision
- What to Say When Terminating an Employee
Section Twelve: Wrapping Up
Course 4 - Managing Human Resources
Section One: Getting Started
- Objectives
Section Two: What is HR?
- Human Resources in 2010?
- Human Resource Influencers
Section Three: Recruiting and Interviewing
- Interview for what exactly?
- Setting the scene to Interview
- Five Steps to a Successful Interview
- Behaviourally Based Questions
Section Four: Induction and Retention
- Start as you mean to go on
- Induction/Orientation Checklist
Section Five: Keeping Track
- The Follow Up
- Follow Up Schedules
- Scary Statistics
Section Six: Health & Safety in the Workplace
- Why all the urgency?
- Understanding the Industry Specific Rules of your Country
- Training for HR Managers
Section Seven: Workplace Discrimination & Harassment
- Definitions
- Bullying in the Workplace
- A Manager has Responsibilities
- An Employer has Greater Responsibility
Section Eight: Wellness in the Workplace
- The Business Benefits of Wellness in the Workplace
- Steps to Implementing a Wellness Program
Section Nine: Feedback
- Characteristics of Good Feedback
- Constructive Criticism
- Encouraging Growth and Development
Section Ten: Employee Discipline
- The General Discipline Process
- Progressive Discipline
- How to Prepare & Conduct Disciplinary Meetings
- Following Up
Section Eleven: The Dreaded D Word
- Making the Decision
- What to Say When Terminating an Employee
Section Twelve: Wrapping Up
Course 5 - Talent Management
Module One - Getting Started
Module Two - Defining Talent
- What is talent management?
- Types of talent
- Skills and knowledge defined
Module Three - Understanding Talent Management
- Guidelines
- Importance and benefits
- Challenges
- Key elements to developing a winning strategy
Module Four - Performance Management
- Performance management defined
- Benefits
- How to keep your employees motivated
Module Five - Talent Reviews
- 360 degree feedback
- Talent calibration
- Maintaining an effective workforce
- Looking to the future
Module Six - Succession and Career Planning
- What is succession planning?
- Developing a plan
- Executing the plan
- Overcoming roadblocks
Module Seven - Engagement
- Employee engagement
- Generating engagement
- Influences
Module Eight - Competency Assessments
- Competency assessment defined
- Implementation
- Final destination
Module Nine - Coaching, Training and Development
- Setting goals
- Developing options
- Providing feedback
- Wrapping up
Module Ten - Do's and Don'ts
- Do's and don'ts
- Tips for talent management
Module Eleven - Employee Retention
- Goals and motivation
- The expectancy theory
- Object oriented theory
Module Twelve - Wrapping Up
Course 6 - Safety in the Workplace
Module One: Getting Started
Module Two: An Overview
- Work Safety and Health Legislations
- Roles & Duties
- Safety Planning
- Case Study
Module Three: Types of Hazards
- Computer Workstations
- Ergonomics
- Fire Prevention
- Fitness & Wellness
- Heat Stress.
- Stress
- Violence
- Case Study
Module Four: Managers Role
- Promoting & Enforcing Safety Standards
- Elements of a Health and Safety Program
- Responsibilities
- Corporate Culture
- Case Study
Module Five: Training
- Reasons for Training
- Definition
- Orientation
- On the Job Training
- Safety Meetings
- Planning and Conducting a Training Session
- Case Study
Module Six: Stress Management
- Altering
- Avoiding
- Accepting
- Relaxation Techniques
- Using Routines to Reduce Stress
- Case Study
Module Seven: Workplace Violence
- What is Workplace Violence?
- Identifying
- Addressing
- Implementing a Workplace Harassment Policy
- Case Study
Module Eight: Identifying Your Company Hazards
- Conducting an Inspection
- Prioritizing Deficiencies
- Report & Following Up
- Case Study
Module Nine: Drug & Alcohol Abuse
- For Employees
- For Managers or Supervisors
- When to Address
- Implementing a “No Tolerance” Rule
- Case Study
Module Ten: Writing the Safety Plan
- Management Involvement
- Responsibility
- Employee Involvement
- Follow Through with Accident Investigations
- Training of Employees
- Case Study
Module Eleven: Implement the Plan
- Selecting an Employee Representative
- Identifying Roles
- Assigning Responsibility
- Follow Through
- Case Study
Module Twelve: Wrapping Up
Course 7 - Health and Wellness at Work
Module One: Getting Started
By the end of this course, you will be able to:
- Access Health and Wellness Program Needs
- Plan a Health and Wellness Program
- Implement a Health and Wellness Program
- Maintain a Health and Wellness Program
Module Two: Definition of a Health and Wellness Program
- What is a Health and Wellness Program?
- Productivity
- Cost of Health Care
- Costs of Absenteeism
Module Three: Types of Health and Wellness Programs
- Health Behaviors
- Health Screenings and Maintenance
- Mental Health
- Physical Injuries
Module Four: Health Behavior Programs
- Increasing Physical Activity
- Nutrition & Weight Loss
- Tobacco Cessation
- Substance Abuse Treatment
Module Five: Health Screenings and Maintenance Programs
- Preventative Care Screenings
- Cancer Screenings
- Annual Examinations
- Maintenance Programs
Module Six: Mental Health Programs
- Stress Management
- Support Groups
- Counseling
- Awareness & Education
Module Seven: Evaluate the Need
- Review Current and Previous Programs
- Environmental Factors
- Identify Common Health Conditions and Procedures
- Review Company Information Pertaining to Employee Health
Module Eight: Planning Process
- Form a Health and Wellness Team or Committee
- Define Goals
- Budget
- Programs and Policies
Module Nine: Implementation
- Get Management Support
- Test It Out
- Get the Word Out
- Incentives
Module Ten: Create a "Culture of Wellness"
- Accessible Healthy Eating Options
- Give Them a Break
- Alcohol, Drug, and Smoke-Free Work Environment
- Eliminate Hazards
Module Eleven: Evaluate Results
- Check the Results
- Employee Satisfaction
- Revise Plans as Necessary
- Share Achievements
Module Twelve: Wrapping Up
Course 8 - Generation Gaps
Module One - Getting Started
Module Two - History
- What generations exist in the workplace
- What defines a generation
- What this means in our workplace
Module Three - Traditionalist
- Their background
- Their characters
- Their working style
Module Four - Baby Boomers
- Their background
- Their characters
- Their working style
Module Five - Generation X
- Their background
- Their characters
- Their working style
Generation Six - Generation Y
- Their background
- Their characters
- Their working style
Module Seven - Differentiations Between
- Background
- Attitude
- Working style
- Life experience
Module Eight - Finding Common Ground
- Adopting a communication style
- Creating an affinity group
- Sharing knowledge
Module Nine - Conflict Management (Part 1)
- Younger bosses managing older workers
- Avoid turnovers with a retention plan
- Breaking down the stereotypes
Module Ten - Conflict Management (Part 2)
- Embrace the hot zone
- Treat each other as a peer
- Create a succession plan
Module Eleven - The Power of 4
- Benefits of generation gaps
- How to learn from each other
- Embracing the unfamiliar
Module Twelve - Wrapping Up
Course 9 - Mobbing in the Workplace
Session One: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Course Assessment
Session Two: What is Mobbing?
- What and Why?
- A Mobbing Scenario
- Drawing Examples
- Stats
- Mobbing Reflection:
Session Three: Why Do We Turn on Each Other?
- Hierarchies
- Tendencies
- Influences
- Toxic Workplaces
Session Four: Mobbing Hurts
- How Does Mobbing Hurt?
- Reflection
Session Five: How to Deal with Mobbing
- As the Victim
- Stress Relief
- As a Co-worker
- Role Play Activity
Session Six: Watch For It
- What Can Leadership Do?
- Halting Mobbing
- Workplace Health Check
- A Reflection on Your Workplace
Session Seven: Make Your Own Policy
- Creating Anti-Mobbing Policies
- Writing the Policy
- Educating Staff
- Implementing and Enforcing Anti-Bullying Policies
- Pre-Assignment Review
- Lessons for the Workplace
- Personal Action Plan
- Course Summary
Course 10 - Workplace Ergonomics: Injury Prevention Through Ergonomics
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Getting Started
- What is Ergonomics?
- Risk Factors for Ergonomic Injuries
- Ergonomic Statistics
- Introduction
- International Ergonomics Association and Affiliates
Session 3: The Role of Ergonomics in Your Workplace
- A Plan for Everyone
- Case Study
Session 4: The Ergonomic Assessment Cycle
- Five Steps to Ergonomic Success
Session 5: Identifying and Assessing Ergonomic Hazards
- How to Identify Ergonomic Hazards
- Look at Safety Data
- Perform a Job Analysis for Each Position
- Look at Production Data
- Ask About Complaints
- Use Software
- An Assessment Toolkit
- General Assessment Checklist
- Exertive Tasks Checklist
- Specific Tasks Checklist
- Sitting and Standing Checklist
- Environmental Factors ChecklistUse Lifting Calculators
- Have Employees Complete a Symptom Survey
- Sample Symptom Survey
- Complete Employee Interviews
- Case Study: The Acme Widget Company
Session 6: Developing a Plan to Address Ergonomic Issues
- Three Key Methods
- Engineering
- Organizational
- Individual
- Categorizing
Session 7: Identifying and Implementing Solutions
- Where to Find Ideas?
- Making Connections
Session 8: Obtaining Employee Buy-In
- Introduction
- Endings
- Transitions/Neutral Zone
- Beginnings
- Insights
- Insights
Session 9: Tips for Successful Implementation
- Give People as Much Input and Control as Possible
- Implement Changes Gradually
- Make the Changes Easy
- Be Clear
- Continue Following up with Employees
Session 10: Reviewing Your Ergonomics Program
- Reviewing Your Ergonomics Program
- Checklist for Success
Session 11: Basic Ergonomic Principles
- The Human Body is Part Machine…
- …And Part Human!
- Tips for Healthy Joints
Session 12: Optimal Sitting and Standing
- Best Practices for Sitting
- Ergonomic Chairs
- Tips for Ergonomic Sitting
- Best Practices for Standing
- The Best of Both Worlds
- Identifying Areas for Improvement
Session 13: Safe Lifting and Transporting
- Lifting Safely
- Lifting Safely Example
- Transporting Materials Safely
- Carrying Materials
- Pushing and Pulling
Session 14: Ergonomic Workstations
- Overview
- Tips and Tricks
- Making Connections
Session 15: Safe Tool Selection and Use
- Safe Tool Design
- Tool Design
- Handgrip Design
- Other Tool Features to Consider
- Making Connections
- Safe Vibration Levels
- Reducing Vibration
Session 16: Creating an Ergonomic Environment
- Understanding Light Measurements
- Ambient Lighting
- Task Lighting
- Watch Out!
- The Importance of Air Quality
- What Causes Air Pollution?
- Improving Air Quality
- Hear the Sounds!
- Acceptable Noise Levels
- Average Noise Levels
- Curbing Noise in Your Environment
- Using White Noise
Session 17: Bringing It All Together
- A Day in the Life at the Acme Widget Company
- Ergonomic Analysis
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
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•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, the 7-day money back guarantee allows you to request a full refund within 7 days of your purchase if you are not satisfied with the course, however, there are some conditions that apply:
- A full refund will be provided if you have accessed the course materials and have not studied more than 25% of the course. Or have not completed the course assessment and/or downloaded a certificate.
- If you wish to study a different course or wish to upgrade your purchase, we would be happy to provide an alternate course or the upgrade, providing you advise us within 7 days of receiving your course.
- Please note: We do not offer refunds for Course Bundles. This is because a lot of administration work goes into coordinating and setting them up in our systems, as well as providing them to you. Therefore, we kindly ask you to ensure that your chosen courses in the course bundles are exactly what you require before making a purchase
For more detailed information about our refund policy please see below or click here: https://www.coursesforsuccess.com/policies/refund-policy
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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had a very good experience with my course. It has helped me to get
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Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
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Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
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26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
