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About This Course
What you will learn
  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety

  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

Managing Human Resources Online Certificate Course

Unlock the potential of your organization's most valuable asset – its people – with our comprehensive human resources course. At Courses for Success, we understand the importance of effective HR management in today's competitive business environment, and have developed this training program to help professionals excel in their HR roles.

Our human resources professional training course covers a wide range of topics, including hiring and interviewing, compensation and benefits, employee relations, and performance management. By enrolling in our training course, you'll gain the foundational knowledge necessary to create a high-performing workplace that thrives on diversity, equity, and inclusion.

Throughout the course, you'll explore various aspects of human resource management, such as employment laws, labor relations, and organizational development. Our engaging course content is designed to help both beginners and experienced professionals advance their careers in HR.

Our online HR course offers a flexible learning environment, allowing you to access our high-quality human resources training materials at your convenience. Our online training courses are perfect for busy professionals who want to enhance their HR skills without compromising their existing commitments.

In addition to honing your HR expertise, our professional development course also addresses other essential aspects of business management, such as project management, business analysis, and leadership and management. This comprehensive approach ensures that you'll be well-equipped to handle various challenges in your professional life.

Upon successfully completing our human resources course, you'll gain valuable insights and practical tools to create a more effective and focused approach to managing your organization's talent. Don't miss out on this opportunity to elevate your career and take your HR skills to new heights! Enroll in our human resources professional training today and join the thousands of satisfied students who have taken their careers to new heights through our innovative online learning programs.

Managing Human Resources Online - Requirements

The Managing Human Resources Online Certificate course is delivered 100 percent online 24/7 and takes around 6 to 8 hours of study to complete.

To complete this course, a student must:

      Have access to the internet and the necessary technical skills to navigate the online learning resources

      Have access to any mobile device with internet connectivity (laptop, desktop, tablet)

      Be a self-directed learner

      Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension

  2. Approximately 6 to 8 hours of study is needed to complete the course

  3. Registered students gain unrestricted lifetime access to the Managing Human Resources Online Certificate Course

  4. All course material is available online 24/7 and can be accessed using any device

  5. Study online from anywhere in your own time at your own pace

  6. All students who complete the course will be awarded with a certificate of completion

Managing Human Resources Online Course – Outline

Embark on a rewarding journey in the field of human resources with our comprehensive online HR course, designed to help you master essential skills for managing talent and driving organizational success. Our course is perfect for those new to the field, as well as experienced professionals looking to deepen their knowledge and expertise.

Throughout the course, you'll learn the ins and outs of hiring and interviewing, including how to develop effective interview questions that help you identify the best candidates. You'll also gain insights into HR analytics, which can inform your HR strategy and drive HR transformation within your organization.

Our HR courses for beginners provide a solid introduction to human resources while also delving into advanced topics for experienced professionals. You'll explore various HR roles and management strategies to help you excel in your HR career and become a more effective people manager.

In addition to honing your HR expertise, our professional development course also covers essential aspects of leadership and management, project management, and organizational development. This comprehensive approach ensures that you'll be well-equipped to handle various challenges in your management role.

Our online training courses offer a flexible learning environment, allowing you to access our high-quality online human resources materials at your convenience. You'll also have the opportunity to earn a professional certificate upon successful completion of the course, showcasing your commitment to personal development and growth in the HR field.


Section One: Getting Started


Section Two: Human Resources Today

In this part of the Human Resources Online Certificate course, we take a closer look into Human Resources in today’s context.

Key Factors Influencing Human Resources Today





Current Trends in Human Resources Management


      Proactive recruiting

      Focus on work-life balance

      Introduction of Lean and Six Sigma methods

Section Three: Recruiting and Interviewing

Recruiting and interviewing are two of the key roles of a human resource department. In this module, we will be discussing the first two parts of human resource management.

The job Selection Process

This refers to the formal or informal process of filling a vacancy in the organization. Below are the different steps of the job selection process:

      Job analysis


      Filter candidates



      Introduce and retain

Interviewing Fairly

      Reading body language and paying attention to non-verbal cues

      Physical characteristics and how it influences an interviewer’s objectivity

      Halo effect

      Contrast effects

The Best Way to Interview

      Asking questions that are job specific

      Interview questions must be fair

      Asking “open” questions

      Scoring responses

      Training interviewers

Section Four: Retention and Orientation

In this section we discuss retention and orientation, and how it falls within the scope of Employee Retention.

Getting Off on the Right Track

This part of the course addresses the things that help people get engaged in your organization. We take a look at the recruiting costs, and the impact of poor selection choice.



Role of Human Resources

      Designing an orientation process

      Completing paperwork

      Providing managers with tools

      Providing an overview of the performance management program

Role of the Manager

      Introducing the person to the organization


      Establishing objectives

      Setting up technology, safety, and training

Characteristics of an Effective Orientation Program

      Getting a professional hiring manager

      Including technical and social aspects during orientation

      Formal and informal introductions

      Orienting employees on the company’s products, services, customers, and strategic plans

      Providing training

Using an Orientation Checklist

This ensures that all new candidates have an equal opportunity in the workplace. Included in this section is an orientation checklist to get employees on track on their first day.

Section Five: Following Up with New Employees

This module focuses on the next step of the process which is following up with the new employees.

Checking In

Checking in with your new employees helps your organization become an “employer of choice.”

Following Up

This is based on the employee orientation checklist. This can include regular interactions that can be short and informal.

Designing the Follow-Up Schedule

      Scheduling a meeting each day during the first week

      Scheduling a meeting every two weeks for the first three months, and monthly thereafter

Section Six: Workplace Health

In this section, we discuss your role in helping maintain a healthy workplace and areas of training you may want to explore.

Understanding your Role and Responsibilities

Your role and responsibilities in maintaining a healthy workplace is dictated by the different regulations and legislations that are in effect in territory or state that you operate. It is important that you understand the different legal aspects and get the necessary training required under these current legislation and codes.

Understanding Local and Industry Specific Rules

Specific industries have special rules, and these can differ from one area to another. Be sure to speak with experts in your field and get the information you require.

Section Seven: Workplace Bullying, Harassment, and Violence

Almost half of all workers in Canada, the United States, and Britain have been bullied at work. In this section we discuss workplace bullying, harassment, and violence.

Incidents may manifest as:

      Physical: Attacks, threats, or unwanted sexual advances.

      Verbal: Offensive or critical jokes, gossip, threats, or criticism.

      Written: Offending notes, email, text messages, and/or letters.

Cost to the Organization

We will also discuss the negative effects of conflicts on the organization which can extend to the people who work for the organization. Costs can include job loss, challenges in their personal life and career.

The Manager’s Role

The manager’s role includes providing staff with the tools to report issues and how to deal with issues when these arise. This can be done by:

      Provide the staff with the ability and authority to manage conflict

      Provide strong leadership

      Conduct yourself with consideration and respect

      Model principles and standards of diversity

      Recognize staff for contributions

      Deal with inappropriate behaviors in a timely fashion

During a crisis, follow the POLITE plan

We will also discuss how to use the polite plan in handling a crisis. This includes listening empathically and avoiding remarks that can be considered condescending. Interrupting an escalating situation helps relieve tension and move this to a problem solving situation.

An Employer’s Responsibility

Your responsibility includes providing a safe working environment and providing the training and tools that allow people to work safely. This should include policies regarding harassment, bullying, and violence. Concerns with your obligations should be addressed to local health and safety associations.

Section Eight: Workplace Wellness

In this part of the Managing Human Resources Online Certificate course, we look at the importance of workplace wellness in improving productivity. We explore the concept of workplace wellness and how to promote it in your organization.

Wellness Behaviors

      Health eating


      Work-life balance

The Case for Wellness

      Improves employee engagement and morale

      Places less demand on expensive benefit programs

What you can do as an employer?

      Health promotion and prevention

      Provide training and education for supervisors and managers

What can you do as an employee?

      Make your health a priority

      Remember that you have a duty to be prepared for work

      Participate in and comply with treatment

Section Nine: Providing Feedback to Employees

This section explores the different feedback models and some ways to make your feedback effective and encouraging.

Feedback Model

Before giving feedback to an employee, consider the environment and timing. Providing negative feedback in front of their colleagues is unprofessional and can damage the reputation of an employee.

Types of Feedback

Feedback can come in several forms. Informal feedback can be done by giving a small reward. Formal feedback, on the other hand, is provided for employees who meet certain benchmarks.

The Feedback Sandwich

      Make a positive comment

      Offer critique or suggestions for improvement

      Make an overall positive comment

Encouraging Growth and Development

Providing meaningful feedback is a learned skill and can be improved with practice. Feedback can be used to encourage growth and development.

Section Ten: Terminating Employees

In part of the course, we discuss the difficult task of firing an employee. When modifying an employee’s behavior is unable to get the desired results, then termination is the next logical step.

Documenting Events

Terminating employees can be easy in cases of clear and serious misconduct or breach of contract. When considering terminating an employee, below are a few things to remember:

      Check with the human resource department or supervisor

      Make sure all documents are in order

Making the Decision

There is a lot of thought that goes when making the actual decision to terminate someone. Part is emotion and part logical. Here are a few questions to ask to determine if you are making the right decision:

      Am I being hard on this person unnecessarily?

      How serious were the infractions or performance issues that led to this?

      What are the implications of releasing this employee in terms of backlash to the company, my work unit, and my professional integrity?

      What are the implications to me as a manager, to the results of this department, and to the morale of people working here, to keep this problem employee?

Communicating the Decision

Section Eleven: Wrapping Up

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This HR professional graduate program is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Other Human Resources Courses

If you want a career in the field of human resources, we at Courses For Success have a variety of human resources courses that can get you there!

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Units of Study

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:


Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader


Entry requirements:

Students must have basic literacy and numeracy skills.

Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Device requirements:

Students will need access to a computer/any device and the internet.


1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:




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2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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completion certificates are very valuable and will help you progress in
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new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us

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Yes, you can do this by purchasing individually via website or send us a request via email at

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Yes, you can request for an invoice via email at

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Yes, you can purchase this course as a gift, simply send an email to, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at, or by calling one of our phone numbers depending on which country you are in.  

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Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

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Managing Human Resources Online Certificate Course

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" I found this course to be really informative and helpful in understanding the ins and outs of HR. It gave me a deeper knowledge of HR and what it entails. I like that I can take the course at my own pace and stop and resume whenever I want. The course is also very affordable, which is a huge plus." - Max C. Verified Buyer 

Our Managing Human Resources Online Courses lets you understand how much human resources is important in the lives of employees, as well as aspects of legislation, policy, and procedures involving human resourcing issues.

Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%

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