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About This Course

Study Achieving Success with Difficult Customers

Improve your customer service skills and handle challenging situations confidently with our Difficult Customer Course. This comprehensive online course is designed to equip you with the tools and strategies needed to manage and resolve conflicts effectively, ensuring a high level of customer satisfaction.

Our Difficult Customer Course covers a wide range of topics, including understanding different types of customers, handling customer complaints, and managing difficult and demanding customers. The course also focuses on how to deal with angry customers and provides strategies for conducting difficult conversations with grace and professionalism.

This course emphasizes active listening, effective communication skills, and proper business etiquette. It will teach you how to read body language and adapt your communication style to different scenarios, enhancing the overall customer experience.

The course includes practical role plays and exercises that allow you to apply your learning in real-world situations. You'll learn how to go the extra mile for your customers, fostering strong customer relationships and promoting customer centricity in your organization.

One of the key aspects of this course is its focus on conflict resolution. You'll learn effective strategies to resolve complaints, manage difficult situations, and maintain a positive attitude even when dealing with the most difficult customers.

The Difficult Customer Course is more than just a training course; it's a valuable resource for personal development and professional development. Whether you're a project manager, a customer service representative, or a human resource professional, this course will enhance your ability to handle difficult customers and improve your listening skills.

Apart from enhancing your customer service skills, this course also focuses on stress management and time management. By learning how to manage your stress levels and organize your time effectively, you can handle difficult callers and demanding situations more efficiently.

Upon completing this course, you will receive a certificate of completion that validates your newfound customer service skills. This online learning certificate can be a valuable addition to your professional portfolio, demonstrating your commitment to providing exceptional customer service.

What you will learn with our Achieving Success with Difficult People

●      Identifying Preferred Communication Styles

●      Analyzing Your Own Difficult-Person Situation

●      Dealing with Hostile-Aggressive Personality Types

●      Dealing with Difficult Passive Personality Types

●      Dealing with Aggressive Subcategories of Difficult Intuitors

●      Identifying and Dealing with Relaters

●      Overcoming Your Own Difficult Characteristics

●      Developing Skills to Become More Flexible

●      Exploring Resilience-Building Strategies

●      Discovering the Importance of Assertiveness to Positive Relationships

●      Changing Your Own Assertiveness Skills

●      Learning Techniques to Improve Your Listening Abilities

How will the Achieving Success with Difficult People be delivered?

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

  1. Improve your day to day interactions with strangers

  2. Comprehensive 12 module certificate

  3. Study along with simple instructions & demonstrations

  4. Written and developed by interpersonal communication experts.

  5. Receive one-on-one online help & support

  6. Certificate of completion awarded with passing score for the online assessment

  7. Study at your own pace with no rigid timetables, 24/7 from any computer or smart device

Achieving Success with Difficult People - Requirements

The Achieving Success with Difficult People is delivered 100 percent online and only takes 24 hours of study to complete.

To successfully complete this course, a student must:

●      Have access to the internet and the necessary technical skills to navigate the online learning resources

●      Have access to any mobile device with internet connectivity (laptop, desktop, tablet)

●      Be a self-directed learner

●      Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension

  2. Approximately 24 hours of study is needed to complete the course

  3. Registered students gain unrestricted access to the Achieving Success with Difficult People

  4. All course material is available online 24/7 and can be accessed using any device

  5. Study online from anywhere in your own time at your own pace

  6. All students who complete the course will be awarded with a certificate of completion

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This human resource certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Other Business Communication Leadership Courses

Do you want your staff to communicate more effectively? A business communication leadership course will teach you how to guide them to successful communications.

Show More Hide
Units of Study

Module One: Getting Started

Module Two: The Right Attitude Starts with You    

  • Be Grateful
  • Make Gratitude a Habit    
  • Keep Your Body Healthy    
  • Invoke Inner Peace    

Module Three: Stress Management (Internal Stressors)

  • Irritability    
  • Unhappiness With Your Job    
  • Feeling Underappreciated    
  • Not Well Rested    

Module Four: Stress Management (External Stressors)    

  • Manage Your Work Space    
  • Loud Work Environment    
  • Co-Worker Relations    
  • Demanding Supervisor    

Module Five: Transactional Analysis    

  • What is Transactional Analysis    
  • Parent    
  • Child    
  • Adult    

Module Six: Why are Some Customers Difficult    

  • They Have Truly Had a Bad Experience and Want to Vent    
  • Want Someone to be Held Accountable    
  • They Have Truly Had a Bad Experience and Want Resolution    
  • They are Generally Unhappy    

Module Seven: Dealing with the Customer Over the Phone    

  • Listen to the Customer’s Complaint    
  • Build Rapport    
  • Do Not Respond with Negative Words or Emotion    
  • Offer a Verbal Solution to Your Customer    

Module Eight: Dealing with the Customer In Person    

  • Listen to the Customer’s Concerns    
  • Build Rapport    
  • Respond with Positive Words and Body Language    
  • Aside from Words    

Module Nine: Sensitivity in Dealing with Customers    

  • Customers who are Angry    
  • Customers who are Rude    
  • Customers with Different Cultural Values    
  • Customers who Cannot be Satisfied    

Module Ten: Scenarios of Dealing with a Difficult Customer    

  • Angry Customer    
  • Rude Customer    
  • A Customer from Another Culture    
  • An Impossible to Please Customer    

Module Eleven: Following up With a Customer Once You Have Addressed Their Issue

  • Call the Customer    
  • Send the Customer an Email    
  • Mail the Customer a Small Token    
  • Snail-Mail a Handwritten or Typed Letter    

Module Twelve: Wrapping Up

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

Today, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

• Achieve your dreams using your imagination.

• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

Hurry - offer - ends today!

Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles

SALE - ENDS MIDNIGHT TODAY

Handling a Difficult Customer Online Certificate Course

Save 50% Save 50%
Original price USD $399
Original price $399 - Original price $399
Original price USD $399
Current price USD $199
USD $199 - USD $199
Current price USD $199

"I really loved this course, what I've learned is going to make a huge difference in the way I communicate with people in the future." - Renette V. Verified Buyer

Learn to confidently manage difficult customer interactions with our Handling a Difficult Customer Online Certificate Course. Improve your focus, manage stress, and gain empathy with others for positive results. Get the tools to be your best self online and maximize customer satisfaction!

Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%

Request Your FREE Course Info-Pack Now!

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6-8 Hours
  • Assessments: Yes
  • Qualification: Certificate
About This Course

Study Achieving Success with Difficult Customers

Improve your customer service skills and handle challenging situations confidently with our Difficult Customer Course. This comprehensive online course is designed to equip you with the tools and strategies needed to manage and resolve conflicts effectively, ensuring a high level of customer satisfaction.

Our Difficult Customer Course covers a wide range of topics, including understanding different types of customers, handling customer complaints, and managing difficult and demanding customers. The course also focuses on how to deal with angry customers and provides strategies for conducting difficult conversations with grace and professionalism.

This course emphasizes active listening, effective communication skills, and proper business etiquette. It will teach you how to read body language and adapt your communication style to different scenarios, enhancing the overall customer experience.

The course includes practical role plays and exercises that allow you to apply your learning in real-world situations. You'll learn how to go the extra mile for your customers, fostering strong customer relationships and promoting customer centricity in your organization.

One of the key aspects of this course is its focus on conflict resolution. You'll learn effective strategies to resolve complaints, manage difficult situations, and maintain a positive attitude even when dealing with the most difficult customers.

The Difficult Customer Course is more than just a training course; it's a valuable resource for personal development and professional development. Whether you're a project manager, a customer service representative, or a human resource professional, this course will enhance your ability to handle difficult customers and improve your listening skills.

Apart from enhancing your customer service skills, this course also focuses on stress management and time management. By learning how to manage your stress levels and organize your time effectively, you can handle difficult callers and demanding situations more efficiently.

Upon completing this course, you will receive a certificate of completion that validates your newfound customer service skills. This online learning certificate can be a valuable addition to your professional portfolio, demonstrating your commitment to providing exceptional customer service.

What you will learn with our Achieving Success with Difficult People

●      Identifying Preferred Communication Styles

●      Analyzing Your Own Difficult-Person Situation

●      Dealing with Hostile-Aggressive Personality Types

●      Dealing with Difficult Passive Personality Types

●      Dealing with Aggressive Subcategories of Difficult Intuitors

●      Identifying and Dealing with Relaters

●      Overcoming Your Own Difficult Characteristics

●      Developing Skills to Become More Flexible

●      Exploring Resilience-Building Strategies

●      Discovering the Importance of Assertiveness to Positive Relationships

●      Changing Your Own Assertiveness Skills

●      Learning Techniques to Improve Your Listening Abilities

How will the Achieving Success with Difficult People be delivered?

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

  1. Improve your day to day interactions with strangers

  2. Comprehensive 12 module certificate

  3. Study along with simple instructions & demonstrations

  4. Written and developed by interpersonal communication experts.

  5. Receive one-on-one online help & support

  6. Certificate of completion awarded with passing score for the online assessment

  7. Study at your own pace with no rigid timetables, 24/7 from any computer or smart device

Achieving Success with Difficult People - Requirements

The Achieving Success with Difficult People is delivered 100 percent online and only takes 24 hours of study to complete.

To successfully complete this course, a student must:

●      Have access to the internet and the necessary technical skills to navigate the online learning resources

●      Have access to any mobile device with internet connectivity (laptop, desktop, tablet)

●      Be a self-directed learner

●      Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension

  2. Approximately 24 hours of study is needed to complete the course

  3. Registered students gain unrestricted access to the Achieving Success with Difficult People

  4. All course material is available online 24/7 and can be accessed using any device

  5. Study online from anywhere in your own time at your own pace

  6. All students who complete the course will be awarded with a certificate of completion

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This human resource certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Other Business Communication Leadership Courses

Do you want your staff to communicate more effectively? A business communication leadership course will teach you how to guide them to successful communications.

Show More Hide
Units of Study

Module One: Getting Started

Module Two: The Right Attitude Starts with You    

  • Be Grateful
  • Make Gratitude a Habit    
  • Keep Your Body Healthy    
  • Invoke Inner Peace    

Module Three: Stress Management (Internal Stressors)

  • Irritability    
  • Unhappiness With Your Job    
  • Feeling Underappreciated    
  • Not Well Rested    

Module Four: Stress Management (External Stressors)    

  • Manage Your Work Space    
  • Loud Work Environment    
  • Co-Worker Relations    
  • Demanding Supervisor    

Module Five: Transactional Analysis    

  • What is Transactional Analysis    
  • Parent    
  • Child    
  • Adult    

Module Six: Why are Some Customers Difficult    

  • They Have Truly Had a Bad Experience and Want to Vent    
  • Want Someone to be Held Accountable    
  • They Have Truly Had a Bad Experience and Want Resolution    
  • They are Generally Unhappy    

Module Seven: Dealing with the Customer Over the Phone    

  • Listen to the Customer’s Complaint    
  • Build Rapport    
  • Do Not Respond with Negative Words or Emotion    
  • Offer a Verbal Solution to Your Customer    

Module Eight: Dealing with the Customer In Person    

  • Listen to the Customer’s Concerns    
  • Build Rapport    
  • Respond with Positive Words and Body Language    
  • Aside from Words    

Module Nine: Sensitivity in Dealing with Customers    

  • Customers who are Angry    
  • Customers who are Rude    
  • Customers with Different Cultural Values    
  • Customers who Cannot be Satisfied    

Module Ten: Scenarios of Dealing with a Difficult Customer    

  • Angry Customer    
  • Rude Customer    
  • A Customer from Another Culture    
  • An Impossible to Please Customer    

Module Eleven: Following up With a Customer Once You Have Addressed Their Issue

  • Call the Customer    
  • Send the Customer an Email    
  • Mail the Customer a Small Token    
  • Snail-Mail a Handwritten or Typed Letter    

Module Twelve: Wrapping Up

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles