About This Course
What you will learn
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Study the Professional Supervisor Online Course and Take Your Supervisory Skills to A Higher Level
Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This online supervisor training course will help you take your supervisory skills to a higher level.
In these Leadership Training Courses, you will learn how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. It’s an ideal course fo project managers to learn stress management and to gain supervisor’s skills that can assist in supervisory roles in all facets of supervision and leadership.
This development program has a course that teaches how to deal with conflicts, how to give good feedback, how to delegate tasks to front-line supervisors, and how to manage human resources well.
You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.
How Our Online Supervisor Training Can Help You?
Our Supervisor Course is a leadership development course that offers you information on how to run a business and helps you get better at running a business. It’s a live online program to assist in professional development, and at the end of the course, students receive professional certificates they can use to start their career.
The certificate program is a coaching course that helps supervisors improve their coaching skills.
Professional Online Supervisor Course - Requirements
The Professional Supervisor Course is delivered 100 percent online 24/7.
To successfully complete this course, a student must:
● Have access to the internet and the necessary technical skills to navigate the online learning resources
● Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
● Be a self-directed learner
● Possess sound language and literacy skills
Quick Course Facts
Course content is structured for easy comprehension
Registered students gain unrestricted access to the Professional Supervisor Course
All supervisor training curriculum material is available online 24/7 and can be accessed using any device
Study online from anywhere in your own time at your own pace
All students who complete the course will be awarded with a certificate of completion
For any additional questions please see our comprehensive frequently asked questions or get in touch with our team to learn more about management and leadership programs, further education and training with CFS, or to obtain a course catalog or find out more about payment options.
The Professional Supervisor Online Course Outline
Session 1: Course Overview
With a slew of new tasks and obligations to contend with, new managers need preparation to help them adapt to their new roles. Learning how to supervise the new workers by trial and error may be discouraging.
Learning Objectives:
● Clarify the scope and nature of a supervisory position.
● Learn some ways to deal with the challenges of the role.
● Recognize the responsibilities you have as a supervisor, to yourself, your team, and your organization.
● Learn key techniques to help you plan and prioritize effectively.
● Acquire a basic understanding of leadership, team building, communication, and motivation, and what part they play in effective supervision.
● Develop strategies for motivating your team, giving feedback, and resolving conflict.
Topics to be discussed include:
● Pre-Assignment
● Questionnaire: Role As A Member of The Management Team
● Questionnaire: Organizational Skills
● Questionnaire: Leadership Skills
● Questionnaire: Communication Skills
● Questionnaire: Interaction/Team Skills
● Questionnaire: Problem/Conflict Resolution Skills
● Questionnaire: Pre-Course Score
● Questionnaire: Post-Course Score
Session 2: Adjusting to Your Role
Starting a new career involves entering a learning curve, and assuming a structured leadership position is no exception. A person enjoys their new career while still learning what it means to take on a new role and say goodbye to their previous role.
Introduction
New bosses sometimes sound as though they have been tossed into the deep end of a lake with no idea what to do except tread water. This course is an ideal introduction to the current job and will assist them in deciding what they need to do, regardless of whether they are getting support and direction from their boss.
Topics to be discussed include:
● Be a Learner
● Refresh Your Network
● Leverage a Mentor
● Set Limits
● Let Go
● Pre-Assignment Review
● Making The Transition
● Dealing With Older Employees
● Dealing With Friends Who You Now Supervise
● Dealing With Unions
Session 3: A Supervisor’s Responsibilities
When starting a new career, one of the first encounters is with their own boss to determine what their job means and what their goals are.
● Making Connections
Session 4: Action-Centered Leadership
As a supervisor, they are responsible for a wide range of tasks. It can be difficult to satisfy everyone's needs, particularly when competing interests are present.
Model Overview
John Adair's action-centered leadership style will assist in managing goals. This model demonstrates how leadership is a balancing act between people, organisations, and the work to be accomplished.
Topics to be discussed include:
● Individual
● Team
● Task
● Considering the Possibilities
Session 5: Making Plans
The priority list is a helpful guide for everyone, not just administrators. However, making a list can be a futile exercise if they write it, put it down, and never return to it again.
Introduction
Choosing what is urgent and what is relevant is an important aspect of planning. This assists in determining when to focus activities in order to complete tasks in a priority order. This is where the Urgent-Important Matrix comes in.
Topics to be discussed include:
● Old Sayings With Staying Power
● Old Sayings With Staying Power
● Breaking Down The Matrix
● Progress and Maintenance Tasks
● Prioritizing Case Study
● The Four Elements
● The Importance of Goals
● Benefits for Employees
● Planning to Plan
Session 6: Setting Goals
Those who get where they want to go set targets and then take the required steps to accomplish them. Read the second half of that segment again, and you'll have an advantage over people who don't achieve their goals: action is the answer.
Topics to be discussed include:
● Going After Your Dreams
● Going After Your Dreams
● The SPIRIT Acronym
Session 7: Defining Leadership
Leadership is more than just supervision and management; it is about the stuff that a person does that entices the attention of those in working with them. They should expect to be closely watched while they are in a position of leadership.
Topics to be discussed include:
● Making Connections
● Key Characteristics
● A Brief History, Part One
● A Brief History, Part Two
● The Leadership Formula
● Where We Want To Be
● Direction and Support
● Case Studies
● Situation Two
● Situation Three
● Situation Four
Session 8: The Situational Leadership Model
Often leadership books and courses use Situational Leadership because it delivers knowledge in a manner that is relevant to the various facets of various workplaces.
The Situational Leadership II® Model
There are many very good leaderships styles that have been established over several years of research and with the support of several organizations and their executives. Both of these models have certain aspects in common that they can all draw from in their search to be the best leaders they can be.
Topics to be discussed include:
● Director’s Style
● Coach’s Style
● Supporter’s Style
● Delegator’s Style
● Understanding Your Comfort Zone
● Our Comfort Zone
● The Cyclical Process
Session 9: What’s Your Type? How About Mine?
If an individual is open to self-discovery, they gain insights into their own attitudes and motives.
Assessing Your Preferences
There are several avenues to explore the personality types of the individuals with whom we work and play.
Topics to be discussed include:
● Identifying Your Characteristics and Preferences
● Example
● Questionnaire
● What Does it Mean To Have a Number?
● Mostly A’s – Inquiring Rationals, Part One
● Mostly A’s – Inquiring Rationals, Part Two
● Mostly B’s – Authentic Idealists, Part One
● Mostly B’s – Authentic Idealists, Part Two
● Mostly C’s – Organized Guardians, Part One
● Mostly C’s – Organized Guardians, Part Two
● Mostly D’s – Resourceful Artisans
● Mostly D’s – Resourceful Artisans, Part Two
● What’s Important?
● Making Connections
Session 10: Team Building Tips
Getting together people from different cultures, new thoughts, and the opportunity to perform a multitude of activities is what makes work an interesting place to be.
What is a Team?
A team, as described by Glenn Parker, is "a group of people with a high degree of interdependence directed toward the accomplishment of an objective or the completion of a mission."
Topics to be discussed include:
● What Does That Mean?
● Advantages and Disadvantages of Teams
● The Advantages of Teams
● How Can Teams Help Employees Grow?
Session 11: Developing a High-Performing Team
The creation of a team follows a predictable trend. Knowing the series will help to assist the team and achieve the best possible results together.
The Five Stages of Team Development
There has been a lot of research done on teams and group dynamics. This simple model, created by Bruce Tuckman, stresses that all teams and organizations go through five stages of growth, but they do not always go through those stages together or at the same time.
Topics to be discussed include:
● Forming
● Storming