Workplace Essentials: Safety and Accountability Training Online Bundle, 5 Certificate Courses

Craft A Usable Manual For Your Workplace

Workplace Essentials: Safety and Accountability Training Online Bundle, 5 Certificate Courses

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Get Developing a Safety Procedures Manual, Planning for Workplace Safety, Developing a Safety Procedures Manual, Tough Topics: Talking to Employees about Personal Hygiene and Workplace Ergonomics: Injury Prevention Through Ergonomics

1. Developing a Safety Procedures Manual: Craft A Usable Manual For Your Workplace

It’s all well and good to have a workplace safety plan but once it’s created how do you communicate that plan to the workforce? Simple. You take that safety plan and use it to develop a safety procedures manual. The manual allows staff to simply follow the procedures when required. This course guides you along the path to creating a comprehensive safety procedures manual. On this journey you will touch upon safety procedures basics, flowcharts, gathering information, procedure writing and fine-tuning, and procedures building.

This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.

2. Planning for Workplace Safety: Be Safe At Work

Being safe at work has many benefits for yourself as an employee and for the organization that you are a part of. This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace. Along the way you will learn about the particular types of responses and plans to handle incidents/accidents.

This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan.

3. Developing a Safety Procedures Manual: Craft A Usable Manual For Your Workplace

It’s all well and good to have a workplace safety plan but once it’s created how do you communicate that plan to the workforce? Simple. You take that safety plan and use it to develop a safety procedures manual. The manual allows staff to simply follow the procedures when required. This course guides you along the path to creating a comprehensive safety procedures manual. On this journey you will touch upon safety procedures basics, flowcharts, gathering information, procedure writing and fine-tuning, and procedures building.

This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.

4. Tough Topics: Talking to Employees about Personal Hygiene: Learn How To Deal With Tough Situations

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. This course will give you a framework that you can use to talk to employees about personal hygiene issues.

This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.

5. Certificate In Workplace Ergonomics: Injury Prevention Through Ergonomics Online Course

Everyday activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours, and moving heavy products around the shop can all take a toll on our bodies. This course will teach you how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind.

In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Workplace Essentials: Safety and Accountability Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Developing a Safety Procedures Manual Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Setting the Stage

  •     Policies and Procedures, Part One
  •     Policies and Procedures, Part Two

Session 3: Safety Procedures Basics

  •     Safety Management System Procedures
  •     Developing Safety Procedures
  •     Developing a Safety Procedure Template

Session 4: Flowcharting

  •     Organizing the Steps in the Procedure
  •     Flowchart Symbols
  •     How to Construct a Flowchart
  •     Flowchart Musts
  •     Flowchart Example: Taking a Shower
  •     Flowchart Example: Awarding a Tender
  •     Flowchart Example: Mailing a Letter
  •     Constructing a Flowchart

Session 5: Gathering Information

  •     Brainstorming
  •     Before Brainstorming
  •     During Brainstorming
  •     After Brainstorming
  •     Challenges of Brainstorming

Session 6: Procedure Writing

  •     Procedure Writing Tips
  •     Guidelines for Writing Procedures
  •     Draft Procedure

Session 7: Honing the Draft Procedure

  •     Safety Procedures
  •     Communication Aids: Forms
  •     Communication Aids: Icons
  •     Communication Aids: Photographs
  •     Communication Aids: Non-technical Graphics
  •     Communication Aids: Technical Illustrations
  •     Communication Aids Exercise

Session 8: Some Other Methods

  •     Step-by-Step Procedures
  •     Playscript
  •     Playscript Example
  •     Decision Trees
  •     Decision Tables
  •     Convert a Procedure

Session 9: Procedures Building

  •     Procedure Templates

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Planning for Workplace Safety Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Writing a Safety Plan

  •     Elements of the Plan
  •     Additional Tips

Session 3: Organizational Safety Policy

  •     Policy Statement
  •     Policy Statement Activity

Session 4: Introduction to the Safety Plan

  •     Overview, Part One
  •     Overview, Part Two
  •     Purpose and Expectations of the Safety Plan
  •     Responsibilities for Safety

Session 5: Communications Plan

  •     Two Way Communication
  •     Considerations in Developing your Communications Plan
  •     What to Communicate
  •     Key Actions in Communicating Effectively
  •     The Communications Plan: Who
  •     The Communications Plan: Why
  •     The Communications Plan: When
  •     The Communications Plan: What
  •     The Communications Plan: How
  •     Tips
  •     Making Connections

Session 6: Safety Training

  •     Employee Orientation Safety Training
  •     Health and Safety Representatives
  •     Additional Training
  •     Contractors and Visitors
  •     Employee Orientation
  •     Deciding Training

Session 7: Incident Response Plan (with Critical Incident Response Plan)

  •     Understanding General Processes
  •     Why Do We Investigate Incidents?
  •     Investigation Process
  •     Incident Response Plan
  •     Critical Incident Response Plan
  •     The Safety Plan

Session 8: Safety and Health Inspections (with 6S)

  •     Safety and Health Inspections
  •     Frequency of Inspections
  •     6S
  •     Adding Safety: 6S, Part One
  •     Adding Safety: 6S, Part Two

Session 9: Safety Audits

  •     Audit Primer
  •     Types of Audits
  •     Three Levels of Audit
  •     Compliance Nature of Audits
  •     Audit Schedule

Session 10: Appendix

  •     Policies and Procedures

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Workplace Ergonomics: Injury Prevention Through Ergonomics

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: Getting Started

  • What is Ergonomics?
  • Risk Factors for Ergonomic Injuries
  • Ergonomic Statistics
  • Introduction
  • International Ergonomics Association and Affiliates

Session 3: The Role of Ergonomics in Your Workplace

  • A Plan for Everyone
  • Case Study

Session 4: The Ergonomic Assessment Cycle

  • Five Steps to Ergonomic Success

Session 5: Identifying and Assessing Ergonomic Hazards

  • How to Identify Ergonomic Hazards
  • Look at Safety Data
  • Perform a Job Analysis for Each Position
  • Look at Production Data
  • Ask About Complaints
  • Use Software
  • An Assessment Toolkit
  • General Assessment Checklist
  • Exertive Tasks Checklist
  • Specific Tasks Checklist
  • Sitting and Standing Checklist
  • Environmental Factors ChecklistUse Lifting Calculators
  • Have Employees Complete a Symptom Survey
  • Sample Symptom Survey
  • Complete Employee Interviews
  • Case Study: The Acme Widget Company

Session 6: Developing a Plan to Address Ergonomic Issues

  • Three Key Methods
  • Engineering
  • Organizational
  • Individual
  • Categorizing

Session 7: Identifying and Implementing Solutions

  • Where to Find Ideas?
  • Making Connections

Session 8: Obtaining Employee Buy-In

  • Introduction
  • Endings
  • Transitions/Neutral Zone
  • Beginnings
  • Insights
  • Insights

Session 9: Tips for Successful Implementation

  • Give People as Much Input and Control as Possible
  • Implement Changes Gradually
  • Make the Changes Easy
  • Be Clear
  • Continue Following up with Employees

Session 10: Reviewing Your Ergonomics Program

  • Reviewing Your Ergonomics Program
  • Checklist for Success

Session 11: Basic Ergonomic Principles

  • The Human Body is Part Machine…
  • …And Part Human!
  • Tips for Healthy Joints

Session 12: Optimal Sitting and Standing

  • Best Practices for Sitting
  • Ergonomic Chairs
  • Tips for Ergonomic Sitting
  • Best Practices for Standing
  • The Best of Both Worlds
  • Identifying Areas for Improvement

Session 13: Safe Lifting and Transporting

  • Lifting Safely
  • Lifting Safely Example
  • Transporting Materials Safely
  • Carrying Materials
  • Pushing and Pulling

Session 14: Ergonomic Workstations

  • Overview
  • Tips and Tricks
  • Making Connections

Session 15: Safe Tool Selection and Use

  • Safe Tool Design
  • Tool Design
  • Handgrip Design
  • Other Tool Features to Consider
  • Making Connections
  • Safe Vibration Levels
  • Reducing Vibration

Session 16: Creating an Ergonomic Environment

  • Understanding Light Measurements
  • Ambient Lighting
  • Task Lighting
  • Watch Out!
  • The Importance of Air Quality
  • What Causes Air Pollution?
  • Improving Air Quality
  • Hear the Sounds!
  • Acceptable Noise Levels
  • Average Noise Levels
  • Curbing Noise in Your Environment
  • Using White Noise

Session 17: Bringing It All Together

  • A Day in the Life at the Acme Widget Company
  • Ergonomic Analysis
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Tough Topics: Talking to Employees about Personal Hygiene Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Let's Talk About It!

  •     Introduction
  •     On A Personal Note
  •     A Business Case

Session 3: Guidelines for Difficult Conversations

  •     A Step-by-Step Guide
  •     Step One: Set the Time and Place
  •     Step Two: Use a Soft Opener that Asks for Feedback
  •     Step Three: Describe the Issue as You or Others Have Observed It
  •     Step Four: Describe the Impact on the Employee and the Workplace
  •     Step Five: Outline the Options
  •     Getting the Facts
  •     Making Connections

Session 4: Overcoming Objections

  •     Common Barriers
  •     The Person Becomes Offended
  •     The Person Won’t Admit That They Have a Problem
  •     The Person Refuses To Change Their Hygiene Habits or Appearance
  •     The Issue Reoccurs Frequently
  •     The Person Feels Discriminated Against Because They Have a Disability
  •     Making Connections

Session 5: Bad Hair Days (And Weeks... and Months...)

  •     Case Study
  •     Suggested Approach
  •     Dealing with Dandruff

Session 6: Addressing Piercings and Body Artwork

  •     Case Study
  •     A Note about Body Art

Session 7: Helping Employees Dress for Success

  •     Introduction
  •     Dress Code Violations
  •     Special Scenarios
  •     Offering Resources

Session 8: Bad Breath

  •     Bad Breath, Part One
  •     Bad Breath, Part Two

Session 9: Body Odor

  •     Inadequate Personal Hygiene, Part One
  •     Inadequate Personal Hygiene, Part Two
  •     Inadequate Personal Hygiene, Part Three
  •     Excessive Personal Hygiene
  •     Medical Reasons
  •     The Scent of Alcohol or Drugs

Session 10: Gastrointestinal Issues

  •     Case Study
  •     Dealing with Flatulence
  •     Dealing with Incontinence, Part One
  •     Dealing with Incontinence, Part Two

Session 11: Bad Habits

  •     Making Connections

Session 12: Putting it into Practice

  •     Making Connections

Session 13: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Advanced Writing Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: The Four Cs of Writing

  • Writing Clearly
  • Familiar Words
  • Precise Words
  • Concrete Nouns
  • Using Jargon
  • Jargon
  • Writing Concisely
  • Being Concise
  • Our Concise Responses
  • Complete Writing
  • Writing Correctly
  • Selecting Your Sources
  • Style
  • Being Stylish
  • Facts
  • Being Factual
  • Facts About the Internet
  • Choosing Your Sources
  • Selecting Our Sources - Responses

 Session 3: Writing Mechanics

  • Emphasis
  • Adding Emphasis
  • Sentence Unity
  • Sentence Structure
  • Paragraph Size
  • Proper Paragraphs
  • Our Arranged Paragraphs
  • More on Paragraphs - Unity
  • More on Paragraphs - Coherence
  • More on Paragraphs - Emphasis
  • Rhythm
  • Voice
  • Are You Being Active or Passive?
  • Changing the Emphasis

 Session 4: Dealing with Specific Requests

  • Types of Letters
  • Information Requests
  • Letters of Recommendation
  • Letters Refusing Requests
  • Letters of Persuasion
  • Recommendation
  • Saying No
  • Persuading
  • Responding

 Session 5: Preparing Business Documents

  • Defining Business Cases
  • Business Cases
  • Setting Up Your Business Case
  • Requests for Proposals
  • Writing Reports
  • Writing Formal Reports
  • Documentation
  • Direct Quotes
  • Citing Sources
  • Being Consistent

 Session 6: Editing Techniques

  • Pre-Assignment Review

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Developing a Safety Procedures Manual, Planning for Workplace Safety, Developing a Safety Procedures Manual, Tough Topics: Talking to Employees about Personal Hygiene and Workplace Ergonomics: Injury Prevention Through Ergonomics

1. Developing a Safety Procedures Manual: Craft A Usable Manual For Your Workplace

It’s all well and good to have a workplace safety plan but once it’s created how do you communicate that plan to the workforce? Simple. You take that safety plan and use it to develop a safety procedures manual. The manual allows staff to simply follow the procedures when required. This course guides you along the path to creating a comprehensive safety procedures manual. On this journey you will touch upon safety procedures basics, flowcharts, gathering information, procedure writing and fine-tuning, and procedures building.

This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.

2. Planning for Workplace Safety: Be Safe At Work

Being safe at work has many benefits for yourself as an employee and for the organization that you are a part of. This course takes a look at all the tools you need to introduce, and craft, an effective safety plan for your workplace. Along the way you will learn about the particular types of responses and plans to handle incidents/accidents.

This course gives you the tools to create a workplace safety plan that covers the all the bases you need to begin to build a safe work environment. You will learn many topics including the basics of a safety policy along with the introduction of a safety plan and how to develop a communications plan. You will learn how to decide upon training solutions for common accidents/incidents and learn of the importance and structure of incident response plans. Also, the course covers 6S inspections, checklists, plus the value of an appendix for the safety plan.

3. Developing a Safety Procedures Manual: Craft A Usable Manual For Your Workplace

It’s all well and good to have a workplace safety plan but once it’s created how do you communicate that plan to the workforce? Simple. You take that safety plan and use it to develop a safety procedures manual. The manual allows staff to simply follow the procedures when required. This course guides you along the path to creating a comprehensive safety procedures manual. On this journey you will touch upon safety procedures basics, flowcharts, gathering information, procedure writing and fine-tuning, and procedures building.

This course helps you craft a usable manual for your workplace, or for whatever situation you require one. You will learn about safety procedures and safety procedures templates. Also, this course introduces you to how to organize the steps in a procedure and construct a flowchart. Brainstorming allows you to gather information and you will also look at guidelines for writing procedures and learn about communication aids.

4. Tough Topics: Talking to Employees about Personal Hygiene: Learn How To Deal With Tough Situations

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. This course will give you a framework that you can use to talk to employees about personal hygiene issues.

This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.

5. Certificate In Workplace Ergonomics: Injury Prevention Through Ergonomics Online Course

Everyday activities like reaching to get supplies off of a shelf, sitting in front of a computer for hours, and moving heavy products around the shop can all take a toll on our bodies. This course will teach you how to make your environment as ergonomic as possible in order to make daily tasks easier on your body and mind.

In this course, you will learn how to identify, assess, and resolve ergonomic issues. You will also learn about basic ergonomic principles for sitting, standing, lifting, transporting items, and using tools. Ergonomic environments and workstations will also be covered.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Workplace Essentials: Safety and Accountability Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Developing a Safety Procedures Manual Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Setting the Stage

  •     Policies and Procedures, Part One
  •     Policies and Procedures, Part Two

Session 3: Safety Procedures Basics

  •     Safety Management System Procedures
  •     Developing Safety Procedures
  •     Developing a Safety Procedure Template

Session 4: Flowcharting

  •     Organizing the Steps in the Procedure
  •     Flowchart Symbols
  •     How to Construct a Flowchart
  •     Flowchart Musts
  •     Flowchart Example: Taking a Shower
  •     Flowchart Example: Awarding a Tender
  •     Flowchart Example: Mailing a Letter
  •     Constructing a Flowchart

Session 5: Gathering Information

  •     Brainstorming
  •     Before Brainstorming
  •     During Brainstorming
  •     After Brainstorming
  •     Challenges of Brainstorming

Session 6: Procedure Writing

  •     Procedure Writing Tips
  •     Guidelines for Writing Procedures
  •     Draft Procedure

Session 7: Honing the Draft Procedure

  •     Safety Procedures
  •     Communication Aids: Forms
  •     Communication Aids: Icons
  •     Communication Aids: Photographs
  •     Communication Aids: Non-technical Graphics
  •     Communication Aids: Technical Illustrations
  •     Communication Aids Exercise

Session 8: Some Other Methods

  •     Step-by-Step Procedures
  •     Playscript
  •     Playscript Example
  •     Decision Trees
  •     Decision Tables
  •     Convert a Procedure

Session 9: Procedures Building

  •     Procedure Templates

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Planning for Workplace Safety Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Writing a Safety Plan

  •     Elements of the Plan
  •     Additional Tips

Session 3: Organizational Safety Policy

  •     Policy Statement
  •     Policy Statement Activity

Session 4: Introduction to the Safety Plan

  •     Overview, Part One
  •     Overview, Part Two
  •     Purpose and Expectations of the Safety Plan
  •     Responsibilities for Safety

Session 5: Communications Plan

  •     Two Way Communication
  •     Considerations in Developing your Communications Plan
  •     What to Communicate
  •     Key Actions in Communicating Effectively
  •     The Communications Plan: Who
  •     The Communications Plan: Why
  •     The Communications Plan: When
  •     The Communications Plan: What
  •     The Communications Plan: How
  •     Tips
  •     Making Connections

Session 6: Safety Training

  •     Employee Orientation Safety Training
  •     Health and Safety Representatives
  •     Additional Training
  •     Contractors and Visitors
  •     Employee Orientation
  •     Deciding Training

Session 7: Incident Response Plan (with Critical Incident Response Plan)

  •     Understanding General Processes
  •     Why Do We Investigate Incidents?
  •     Investigation Process
  •     Incident Response Plan
  •     Critical Incident Response Plan
  •     The Safety Plan

Session 8: Safety and Health Inspections (with 6S)

  •     Safety and Health Inspections
  •     Frequency of Inspections
  •     6S
  •     Adding Safety: 6S, Part One
  •     Adding Safety: 6S, Part Two

Session 9: Safety Audits

  •     Audit Primer
  •     Types of Audits
  •     Three Levels of Audit
  •     Compliance Nature of Audits
  •     Audit Schedule

Session 10: Appendix

  •     Policies and Procedures

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Workplace Ergonomics: Injury Prevention Through Ergonomics

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: Getting Started

  • What is Ergonomics?
  • Risk Factors for Ergonomic Injuries
  • Ergonomic Statistics
  • Introduction
  • International Ergonomics Association and Affiliates

Session 3: The Role of Ergonomics in Your Workplace

  • A Plan for Everyone
  • Case Study

Session 4: The Ergonomic Assessment Cycle

  • Five Steps to Ergonomic Success

Session 5: Identifying and Assessing Ergonomic Hazards

  • How to Identify Ergonomic Hazards
  • Look at Safety Data
  • Perform a Job Analysis for Each Position
  • Look at Production Data
  • Ask About Complaints
  • Use Software
  • An Assessment Toolkit
  • General Assessment Checklist
  • Exertive Tasks Checklist
  • Specific Tasks Checklist
  • Sitting and Standing Checklist
  • Environmental Factors ChecklistUse Lifting Calculators
  • Have Employees Complete a Symptom Survey
  • Sample Symptom Survey
  • Complete Employee Interviews
  • Case Study: The Acme Widget Company

Session 6: Developing a Plan to Address Ergonomic Issues

  • Three Key Methods
  • Engineering
  • Organizational
  • Individual
  • Categorizing

Session 7: Identifying and Implementing Solutions

  • Where to Find Ideas?
  • Making Connections

Session 8: Obtaining Employee Buy-In

  • Introduction
  • Endings
  • Transitions/Neutral Zone
  • Beginnings
  • Insights
  • Insights

Session 9: Tips for Successful Implementation

  • Give People as Much Input and Control as Possible
  • Implement Changes Gradually
  • Make the Changes Easy
  • Be Clear
  • Continue Following up with Employees

Session 10: Reviewing Your Ergonomics Program

  • Reviewing Your Ergonomics Program
  • Checklist for Success

Session 11: Basic Ergonomic Principles

  • The Human Body is Part Machine…
  • …And Part Human!
  • Tips for Healthy Joints

Session 12: Optimal Sitting and Standing

  • Best Practices for Sitting
  • Ergonomic Chairs
  • Tips for Ergonomic Sitting
  • Best Practices for Standing
  • The Best of Both Worlds
  • Identifying Areas for Improvement

Session 13: Safe Lifting and Transporting

  • Lifting Safely
  • Lifting Safely Example
  • Transporting Materials Safely
  • Carrying Materials
  • Pushing and Pulling

Session 14: Ergonomic Workstations

  • Overview
  • Tips and Tricks
  • Making Connections

Session 15: Safe Tool Selection and Use

  • Safe Tool Design
  • Tool Design
  • Handgrip Design
  • Other Tool Features to Consider
  • Making Connections
  • Safe Vibration Levels
  • Reducing Vibration

Session 16: Creating an Ergonomic Environment

  • Understanding Light Measurements
  • Ambient Lighting
  • Task Lighting
  • Watch Out!
  • The Importance of Air Quality
  • What Causes Air Pollution?
  • Improving Air Quality
  • Hear the Sounds!
  • Acceptable Noise Levels
  • Average Noise Levels
  • Curbing Noise in Your Environment
  • Using White Noise

Session 17: Bringing It All Together

  • A Day in the Life at the Acme Widget Company
  • Ergonomic Analysis
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Tough Topics: Talking to Employees about Personal Hygiene Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Let's Talk About It!

  •     Introduction
  •     On A Personal Note
  •     A Business Case

Session 3: Guidelines for Difficult Conversations

  •     A Step-by-Step Guide
  •     Step One: Set the Time and Place
  •     Step Two: Use a Soft Opener that Asks for Feedback
  •     Step Three: Describe the Issue as You or Others Have Observed It
  •     Step Four: Describe the Impact on the Employee and the Workplace
  •     Step Five: Outline the Options
  •     Getting the Facts
  •     Making Connections

Session 4: Overcoming Objections

  •     Common Barriers
  •     The Person Becomes Offended
  •     The Person Won’t Admit That They Have a Problem
  •     The Person Refuses To Change Their Hygiene Habits or Appearance
  •     The Issue Reoccurs Frequently
  •     The Person Feels Discriminated Against Because They Have a Disability
  •     Making Connections

Session 5: Bad Hair Days (And Weeks... and Months...)

  •     Case Study
  •     Suggested Approach
  •     Dealing with Dandruff

Session 6: Addressing Piercings and Body Artwork

  •     Case Study
  •     A Note about Body Art

Session 7: Helping Employees Dress for Success

  •     Introduction
  •     Dress Code Violations
  •     Special Scenarios
  •     Offering Resources

Session 8: Bad Breath

  •     Bad Breath, Part One
  •     Bad Breath, Part Two

Session 9: Body Odor

  •     Inadequate Personal Hygiene, Part One
  •     Inadequate Personal Hygiene, Part Two
  •     Inadequate Personal Hygiene, Part Three
  •     Excessive Personal Hygiene
  •     Medical Reasons
  •     The Scent of Alcohol or Drugs

Session 10: Gastrointestinal Issues

  •     Case Study
  •     Dealing with Flatulence
  •     Dealing with Incontinence, Part One
  •     Dealing with Incontinence, Part Two

Session 11: Bad Habits

  •     Making Connections

Session 12: Putting it into Practice

  •     Making Connections

Session 13: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Advanced Writing Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: The Four Cs of Writing

  • Writing Clearly
  • Familiar Words
  • Precise Words
  • Concrete Nouns
  • Using Jargon
  • Jargon
  • Writing Concisely
  • Being Concise
  • Our Concise Responses
  • Complete Writing
  • Writing Correctly
  • Selecting Your Sources
  • Style
  • Being Stylish
  • Facts
  • Being Factual
  • Facts About the Internet
  • Choosing Your Sources
  • Selecting Our Sources - Responses

 Session 3: Writing Mechanics

  • Emphasis
  • Adding Emphasis
  • Sentence Unity
  • Sentence Structure
  • Paragraph Size
  • Proper Paragraphs
  • Our Arranged Paragraphs
  • More on Paragraphs - Unity
  • More on Paragraphs - Coherence
  • More on Paragraphs - Emphasis
  • Rhythm
  • Voice
  • Are You Being Active or Passive?
  • Changing the Emphasis

 Session 4: Dealing with Specific Requests

  • Types of Letters
  • Information Requests
  • Letters of Recommendation
  • Letters Refusing Requests
  • Letters of Persuasion
  • Recommendation
  • Saying No
  • Persuading
  • Responding

 Session 5: Preparing Business Documents

  • Defining Business Cases
  • Business Cases
  • Setting Up Your Business Case
  • Requests for Proposals
  • Writing Reports
  • Writing Formal Reports
  • Documentation
  • Direct Quotes
  • Citing Sources
  • Being Consistent

 Session 6: Editing Techniques

  • Pre-Assignment Review

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 002WESATBVS
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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