About This Course
What you will learn - Effectively Manage Your Staff to get More out of Them
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Get BIG Savings with our Ultimate Supervising Others Online Bundle, 10 Certificate Courses
- Supervising Others
- Leadership & Influence
- Employee Motivation
- Servant Leadership
- Influence and Persuasion
- Office Politics for Managers
- Team Building For Managers
- Developing a High Reliability Organization
- Delegation
- Employee Accountability
1. Supervising Others: Effectively Manage Your Staff to get More out of Them
Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.
By the end of this Supervising Others Online Short Course, you will be able to:
- Define requirements for required work.
- Set the expectations for your staff.
- Establish SMART goals for yourself.
- Help your staff set SMART goals.
- Learn to delegate appropriately.
- Provide effective feedback to your staff.
- Utilize effective time management techniques.
- Perform effective conflict resolution.
- Understand how to manage effectively in different situations.
- Understand what a new supervisor needs to become an effective supervisor.
2. Leadership & Influence: Become a Great & Influential Leader
They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.
Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.
By the end of this Leadership and Influence Online short Course, you will be able to:
- Understand what leadership means.
- Explain the Great Man Theory.
- Explain the Trait Theory.
- Understand Transformational Leadership.
- Understand how to adapt your leadership styles for the people you lead.
- Understand leading by Directing
- Understand leading by Coaching
- Understand leading by Participating
- Understand leading by Delegating
- Kouzes and Posner
- Conduct a personal inventory
- Create an action plan
- Establish personal goals
3. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.
The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
By the end of this Employee Motivation Online Short Course, you will be able to:
- Defining motivation, an employer's role in it and how the employee can play a part
- Identifying the importance of Employee Motivation
- Identifying methods of Employee MOtivation
- Describing the theories which pertain to Employee Motivation - with particular reference to psychology
- Identifying personality types and how they fit into a plan for Employee Motivation
- Setting clear and defined goals
- Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
4. Servant Leadership: Learn How To Become A Better Leader!
Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others (i.e. your employees), and focus on their success, and in turn build better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time.
With our “Servant Leadership” course, you will discover the specifics of how servant leadership works and how it can benefit both leaders and employees!
By the end of this Certificate In Servant Leadership Online Course, you will be able to:
- Define servant leadership
- Know the characteristics of servant leadership
- Recognize the barriers of servant leadership
- Learn to be a mentor and a motivator
- Practice self-reflection
5. Influence and Persuasion: Speak With Persuasion And Become Influential
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.
In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.
After you complete Influence and Persuasion this course, you will be able to:
- Make decisions about using persuasion versus manipulation.
- Apply the concepts of pushing and pulling when influencing others.
- Describe different techniques for getting persuasive conversations and presentations underway.
- Make a persuasive presentation by using the 5 S’s.
- Apply storytelling techniques to extend influence.
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion.
6. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.
Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
By the end of this Office Politics for Managers Online Short Course, you will be able to:
- Understand the purpose and benefits of office politics
- Setting boundaries and ground rules for new employees
- Learn to interact and influence among colleagues
- Learn how to manage various personality types in the office
- Determine how to gain support and effectively network
- Recognize how you are a part of a group and how you function
7. Team Building For Managers: Create An Environment of Greater Collaboration and Collegiality Through Building
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.
With our Team Building For Managers course, you will learn how important team building is and how beneficial it can be. Through this course, you will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this course and create a positive atmosphere within your company with the use of teams.
By the end of this Team Building For Managers Online Short Course, you will be able to:
- Discuss the benefits of team work
- Understand the importance of intentionally fostering teamwork
- Determine strategies your organization can take to build teams
- Understand the benefits of games and social activities in building a team
- Apply the principles of team building to your own organization
8. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization
High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.
You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
After you complete this Developing a High Reliability Organization course, you will be able to:
- Define the characteristics of a high reliability organization.
- Define key concepts required for high reliability, including mindfulness and expectations.
- Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
- Audit activities at all stages to assess the business’ reliability.
9. Delegation: Master The Art Of Delegating Effectively
Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.
This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.
After you complete this Delegation: The Art Of Delegating Effectively course, you will be able to:
- Clearly identify how delegation fits into your job and how it can make you more successful
- Identify different ways of delegating tasks
- Use an eight-step process for effective delegation
- Give better instructions for better delegation results
- Recognize common delegation pitfalls and how to avoid them
- Monitor delegation results
- Give effective feedback
10. Employee Accountability: Explore What Accountability Is All About
Organizations who promote accountability are more successful and more productive. This course gives workplace leaders techniques for promoting accountability in their organization, starting with themselves.
You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you’ll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.
After you complete this Employee Accountability course, you will be able to:
- Understand what accountability is and what events in history have shaped our view of it.
- Identify the requirements for personal and corporate accountability.
- Apply the cycle of accountability and the fundamental elements required to build an accountable organization.
- Describe what individuals must do to become accountable.
- Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation.
- Pinpoint ways to build ownership in your organization.
- Isolate areas for further self-improvement.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Supervising Others 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Supervising Others Online Course
Section One: Getting Started
- Objectives
Section Two: Setting Expectations
- Criteria for Success
- Spotting Opportunities for Improvement
- Setting Expectations Verbally
- Documenting Expectations
Section Three: Setting Goals
- Understanding Cascading Goals
- Creating SMART Goals
- Helping Others Set Goals
Section Four: Assigning/Delegating Work
- General Principles
- The Dictatorial Approach
- The Apple-Picking Approach
- The Collaborative Approach
Section Five: Three Degrees of Delegation
- First Degree: Complete
- Second Degree: Partial
- Third Degree: Complete
Section Six: Implementing Delegation
- When to Delegate
- Who Should I Delegate to?
- Providing Instructions
- Monitoring the Results
- Delegation Dilemmas
Section Seven: High Impact Feedback
- Characteristics of Good Feedback
- Tools for Delivering Feedback
- Informal Feedback
- Formal Feedback
Section Eight: Managing Your Time
- The 80/20 Rule
- Prioritising with the Urgent-Important Matrix
- Using a Productivity Journal
- Using a Productivity Journal
Section Nine: Resolving Conflict
- Understanding the Effective Conflict Resolution Process
- Maintaining Fairness
- Examining Root Causes
- Creating Mutual Gain Options and Multiple Option Solutions
Section Ten: Establishing Yourself
- Dealing with Promotion from within a Team
- Supervising a Brand New Team
- Dealing with an Established Team
Section Eleven: Survival Tips for a New Supervisor
- Ask the Right Questions
- Go to Gemba
- Keep Learning!
Section Twelve: Wrapping Up
Course 2 - Certificate In Leadership and Influence Online Course
Section One: Getting Started
Section Two: How Leadership Evolved
- What is Leadership
- Leadership Characteristics
- Leadership Principles
- Leadership through the ages
- The Great Man
- The Trait Theory
- Transformational Leadership
Section Three: Situational Leadership
- Situational Leadership: Telling
- Situational Leadership: Selling
- Situational Leadership: Participating
- Situational Leadership: Delegating
Section Four: A Personal Evaluation
- Kouzes and Posner
- A Personal Inventory
- Create an Action Plan
Section Five: Modeling the Way
- Inspirational Role Model
- Influencing Others’ Perspectives
Section Six: Inspiring a Shared Vision
- Choose Your Vision
- Communicate Your Vision
- Identifying the Benefit for Others
Section Seven: Challenging the Process
- Your Inner Innovator
- Room for Improvement
- Lobbying for Change
Section Eight: Enabling Others to Act
- Encouraging Growth
- Creating Mutual Respect
- The Importance of Trust
Section Nine: Encouraging the Heart
- Sharing Rewards
- Celebrating Accomplishments
- Making Celebration Part of Your Culture
Section Ten: Influencing Skills
- The Art of Persuasion
- The Principles of Influence
Section Eleven: Setting Goals
- Create SMART Goals
- Long-Term Plans
- Creating a Support System
Section Twelve: Wrapping Up
Course 3 - Certificate In Employee Motivation Online Course
Module One - Getting Started
Module Two - A Psychological Approach
- Herzberg's Theory of Motivation
- Maslow's Hierarchy of needs
- The two models and motivation
Module Three - Object-Oriented Theory
- The carrot
- The whip
- The plant
Module Four - Using Reinforcement Theory
- A history of Reinforcement Theory
- Behavior modification in four steps
- Appropriate uses in the workplace
Module Five - Using Expectancy Theory
- A history of Expectancy Theory
- Understanding the three factors
- Using the three factors to motivate in the workplace
Module Six - Personality's Role in Motivation
- Identifying youe personality type
- Identifying others' personality type
- Motivators by personality type
Module Seven - Setting Goals
- Goals and motivation
- Setting SMART goals
- Evaluating and adapting
Module Eight - A Personal Toolbox
- Building your own motivational plan
- Encouraging growth and development
- Getting others to see the glass half-full
Module Nine - Motivation on the Job
- The key factors
- Creating a motivational organisation
- Creating a motivational job
Module Ten - Addressing Specific Morale Issues
- Dealing with individual morale problems
- Addressing team morale
- What to do when the whole company is de-motivated
Module Eleven - Keeping yourself Motivated
- Identifying personal motivators
- Maximising your motivators
- Evaluating and Adapting
Module Twelve - Wrapping Up
Course 4 - Certificate In Servant Leadership Online Course
Module One: Getting Started
Module Two: What is Servant Leadership?
- A Desire to Serve
- Knowing to Share the Power
- Putting Others First
- Helping Employees Grow
Module Three: Leadership Practices
- Democratic Leadership Style
- Laissez-Faire Style
- Leading by Example
- Path-Goal Theory
Module Four: Share the Power
- Being Empathetic
- Learn to Delegate
- Their Success is Your Success
- Know When to Step In
Module Five: Characteristics of a Servant Leader
- Listening Skills
- Persuasive Powers
- Recognizes Opportunities
- Relates to Employees
Module Six: Barriers to Servant Leadership
- Excessive Criticism
- Doing Everything Yourself
- Sitting on the Sidelines
- Demanding from Employees
Module Seven: Building a Team Community
- Identify the Group Needs
- Complement Member Skills
- Create Group Goals
- Encourage Communication
Module Eight: Be a Motivator
- Make it Challenging
- Provide Resources
- Ask for Employee Input
- Offer Incentives
Module Nine: Be a Mentor
- Establish Goals
- Know When to Praise or Criticize
- Create a Supportive Environment
- Create an Open Door Policy
Module Ten: Training Future Leaders
- Offer Guidance and Advice
- Identify Their Skill Sets
- Methods of Feedback
- Establish Long Term Goals
Module Eleven: Self-Reflection
- Keep a Journal
- Identify Your Strengths and Weaknesses
- Identify Your Needs
- Creating Your Own Goals
Module Twelve: Wrapping Up
Course 5 - Certificate In Influence and Persuasion Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment-Article
- Pre-Assignment-Questions
Session 2: Understanding Persuasion
- How Persuasion Works
- Predictability
- Reciprocation
- Consistency and Commitment
- Social Evidence
- Authority
- Liking
- Scarcity
- Self-Interest
- Pre-Assignment Review
Session 3: Preparing to Persuade
- Pushing and Pulling
- Communicating with Confidence
- Have a Purpose
- Have an Outcome
- Make Sure the Receiver is Ready
- Apply Positive Intent
- Words to Watch Out For
- Your Inner Self Talk
- Frame of Reference
- Suspending Belief
Session 4: Getting Off on the Right Foot
- Building Rapport
- About Rapport
- Establish and Maintain Rapport
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Pacing
- Scenario One
- Scenario Two
- Leading
Session 5: Presentation Strategies
- Five Points for Any Presentation
- The Five S Framework
- Preparing with the Five S Pattern
Session 6: Using Stories to Persuade
- The Importance of Story
- Stories Have to Make You Stand Out
- Your Story has to be Believable
- Storytelling Works When it Makes Something More
- Have a Beginning, Middle, and End
- Be Conscious of Our Attention Span
- Storytelling Time
Session 7: Using Neuro Linguistic Programming
- Defining Neuro Linguistic Programming
- Neuro + Linguistic + Programming =
- So What Does it Mean?
- A Brief History
- Understanding Common NLP Terms
- Embedding Positive or Negative Commands
- Storytelling Time
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Certificate In Office Politics for Managers Online Course
Module One - Getting Started
Module Two - New Hires
- Company core values
- Building relationships
- Encourage respect
- Setting ground rules
Module Three - It's About Interacting and Influencing
- Dealing with different personalities
- Build a culture of collaboration
- Be nice to everyone (not just those who can help you)
- Be a team player
Module Four - Dealing with Rumors, Gossip and Half-Truths
- It's effects on morale
- Reinforce the truth with facts
- Do not participate
- Deal with it swiftly
Module Five - Office Personalities (Part 1)
- Complainer
- Gossiper
- Bully
- Negative Ned / Nancy
Module Six - Office Personalities (Part 2)
- Information keeper
- Know-it-all
- The apple-polisher
- Nosey neighbour
Module Seven - Getting Support for your Projects
- Gain trust through honesty
- Be assertive
- Blow your own horn
- Make allies
Module Eight - Conflict Resolution
- The importance of forgiveness
- Neutralizing emotions
- The benefits of a resolution
- The agreement frame
Module Nine - Ethics
- Benefits of an ethical environment
- Lead by example
- Ensuring ethical behavior
- Addressing unethical behavior
Module Ten - You Are Not an Island
- Never burn a bridge
- Take the high road
- Trust is a two-way street
- Don't hide in your office
Module Eleven - Social Events Outside of Work
- How to decline politely
- Rules when attending
- Meeting new people
- Conversation dos and don'ts
Module Twelve - Wrapping Up
Course 7 - Certificate In Team Building For Managers Online Course
Module One: Getting Started
Module Two: What Are the Benefits of Team Building?
- Better Communication and Conflict Resolution
- Effectiveness
- Motivation
- Camaraderie
Module Three: Types of Team Building Activities
- Games
- Activities
- Education
- Social Gatherings
- Module Four: Games
- Games for Introductions
- Games to Build Camaraderie
- Games for Problem-Solving
- Games to Stimulate Interaction
Module Five: More Team Building Games
- Games to Build Trust
- Games to Motivate
- Games to Build Communication
- Games for Conflict Resolution
Module Six: Activities
- Activities to Build Camaraderie
- Activities for Idea Sharing
- Activities to Build Trust
- Activities to Stimulate Interaction
Module Seven: More Team Building Activities
- Activities to Motivate
- Activities to Improve Working Together
- Activities to Build Communication
- Activities for Conflict Resolution
Module Eight: Social Gatherings
- Singing/Karaoke
- Dinner/Potlucks
- Physical Activities
- Meetings
Module Nine: Common Mistakes When Team Building
- Allowing Cliques to Develop
- Not Delegating Tasks
- Rewarding in Private/Criticizing in Public
- Disjointed Plans of Grandeur
Module Ten: Formatting a Team Building Plan
- Define the Goal
- Consult Team Members
- Research and Create Structure
- Keep It Fun
Module Eleven: Evaluate
- Was the Goal Met?
- Was the Team Building Cohesive?
- What Did the Team Think of the Team Building?
- How Can the Team Building Be Improved for Next Time?
Module Twelve: Wrapping Up
Course 8 - Certificate In Developing a High Reliability Organization Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Preoccupation with Failure
- Resistance to Simplification
- Sensitivity to Operations
- Commitment to Resilience
- Deference to Expertise
Session 2: What is a High Reliability Organization?
- High Reliability Organizations
- Links in the Chain, Part One
- Links in the Chain, Part Two
- HRO Principles
Session 3: Key Concepts
- Expectations, Normalization, and Mindfulness
- Normalization
- Mindfulness
- Making Connections
- Case Study
Session 4: The Anticipation Principles
- Preoccupation with Failure
- Case Study
- Making Connections
- Resistance to Simplification
- Case Study
- Making Connections
- Sensitivity to Operations
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 5: The Containment Principles
- Commitment to Resilience, Part One
- Commitment to Resilience, Part Two
- Case Study
- Making Connections
- Deference to Expertise
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 6: Auditing for High Reliability
- Auditing Techniques
- Churchill’s Four Questions
- Making Connections
- Sample Audit Questions
Session 7: Test Driving
- Case Study, Part One
- Case Study, Part Two
- Case Study, Part Three
- Task
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 9 - Certificate In Delegation Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment Background
Session 2: Why Delegate?
- Advantages and Disadvantages of Delegating
- More on Delegation
- Delegation Do's and Don'ts
- Self-Assessment
Session 3: What is Delegation?
- Delegation Definitions
- Four Basic Steps to Delegation
- Levels of Delegation
- Breaking Down the Model
- Guidelines for Success
- What to Delegate
- Lateral Delegation
Session 4: Pre-Assignment Review
- Pre-Assignment Review
Session 5: Picking the Right Person
- Demonstrated Skill
- Employee Motivation
- Matching Skills and People
Session 6: The Delegation Meeting
- Delegation Assignment Steps
Session 7: Putting it into Practice
- Case Study
- Activity
- Steps for a Delegation Meeting
Session 8: Giving Instructions
- Three Types of Instructions
- Requests
- Suggestions
- Preparing Instructions
Session 9: Monitoring Delegation
- Why Should You Monitor Delegation?
- How Do You Monitor?
Session 10: Practicing Delegation
- Decision One
- Your Employees
- How Do You Monitor?
- Decision Two
- Decision Three
- Decision Four
- Decision Five
Session 11: Giving Feedback
- The Ingredients of Good Feedback
- Characteristics of Effective Feedback
- Case Studies
Session 12: Becoming a Good Delegator
- Characteristics of Effective Delegators
Session 13: A Personal Action Plan
- Starting Point
- Short-Term Goals and Rewards
- Long-Term Goals
Course 10 - Certificate In Virtual Team Building and Management Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Accountability
- What is Accountability?
- Why the Focus on Accountability?
- The Results Are In
- The Era of Distrust
- 1960's
- 1970's
- 1980's and 1990's
- The First Years of 2000
- Lessons Learned
Session 3: Creating an Accountable Organization
- The Accountability Cycle
- The Accountability Cycle
- Ways to Increase Accountability
- The Building Blocks
- Case Study
- Questions
- Accountability Starts with Me!
- Assertiveness,Part One
- Assertiveness, Part Two
- Responsibility
- A Final Note
- Pre-Assignment Review
Session 4: Setting Goals and Expectations
- Tips and Tricks
- SPIRIT
- Structuring Expectations
- A Final Note
- Making Connections
- Top Ten Ways to Create and Share Ownership
Session 5: Doing Delegation Right
- Understanding Delegation
- Four Basic Steps to Delegation
- Deciding What to Delegate
- The Five Levels
- Breaking Down the Model, Part One
- Breaking Down the Model, Part Two
- Monitoring Delegation
- How Do You Monitor?
Session 6: Offering Feedback
- The Ingredients of Good Feedback
- In Private
- Balanced
- Relevant
- Specific
- Documented
- Personal (In the Right Way)
- Making Connections
Session 7: A Toolbox for Managers
- Identifying Learning Opportunities
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
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2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
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18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Ultimate Supervising Others Online Bundle, 10 Certificate Courses
The Most Comprehensive Management Bundle
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Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Effectively Manage Your Staff to get More out of Them
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Get BIG Savings with our Ultimate Supervising Others Online Bundle, 10 Certificate Courses
- Supervising Others
- Leadership & Influence
- Employee Motivation
- Servant Leadership
- Influence and Persuasion
- Office Politics for Managers
- Team Building For Managers
- Developing a High Reliability Organization
- Delegation
- Employee Accountability
1. Supervising Others: Effectively Manage Your Staff to get More out of Them
Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.
The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.
By the end of this Supervising Others Online Short Course, you will be able to:
- Define requirements for required work.
- Set the expectations for your staff.
- Establish SMART goals for yourself.
- Help your staff set SMART goals.
- Learn to delegate appropriately.
- Provide effective feedback to your staff.
- Utilize effective time management techniques.
- Perform effective conflict resolution.
- Understand how to manage effectively in different situations.
- Understand what a new supervisor needs to become an effective supervisor.
2. Leadership & Influence: Become a Great & Influential Leader
They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.
Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.
By the end of this Leadership and Influence Online short Course, you will be able to:
- Understand what leadership means.
- Explain the Great Man Theory.
- Explain the Trait Theory.
- Understand Transformational Leadership.
- Understand how to adapt your leadership styles for the people you lead.
- Understand leading by Directing
- Understand leading by Coaching
- Understand leading by Participating
- Understand leading by Delegating
- Kouzes and Posner
- Conduct a personal inventory
- Create an action plan
- Establish personal goals
3. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals
When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.
The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
By the end of this Employee Motivation Online Short Course, you will be able to:
- Defining motivation, an employer's role in it and how the employee can play a part
- Identifying the importance of Employee Motivation
- Identifying methods of Employee MOtivation
- Describing the theories which pertain to Employee Motivation - with particular reference to psychology
- Identifying personality types and how they fit into a plan for Employee Motivation
- Setting clear and defined goals
- Identifying specific issues in the field, and addressing these issues and how to maintain this going forward
4. Servant Leadership: Learn How To Become A Better Leader!
Servant leadership can seem like a contradicting term, but it is becoming a very popular tool in many businesses. Servant leadership is a philosophy that involves focusing on others (i.e. your employees), and focus on their success, and in turn build better professional relationships that can benefit both manager and employee. Servant leadership shows that managers can be great leaders while boosting their employee’s confidence and further their success at the same time.
With our “Servant Leadership” course, you will discover the specifics of how servant leadership works and how it can benefit both leaders and employees!
By the end of this Certificate In Servant Leadership Online Course, you will be able to:
- Define servant leadership
- Know the characteristics of servant leadership
- Recognize the barriers of servant leadership
- Learn to be a mentor and a motivator
- Practice self-reflection
5. Influence and Persuasion: Speak With Persuasion And Become Influential
When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.
In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.
After you complete Influence and Persuasion this course, you will be able to:
- Make decisions about using persuasion versus manipulation.
- Apply the concepts of pushing and pulling when influencing others.
- Describe different techniques for getting persuasive conversations and presentations underway.
- Make a persuasive presentation by using the 5 S’s.
- Apply storytelling techniques to extend influence.
- Leverage concepts of neuro linguistic programming in everyday influence and persuasion.
6. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace
You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.
Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.
By the end of this Office Politics for Managers Online Short Course, you will be able to:
- Understand the purpose and benefits of office politics
- Setting boundaries and ground rules for new employees
- Learn to interact and influence among colleagues
- Learn how to manage various personality types in the office
- Determine how to gain support and effectively network
- Recognize how you are a part of a group and how you function
7. Team Building For Managers: Create An Environment of Greater Collaboration and Collegiality Through Building
Team building is an important part of the work experience. It is not only applicable to your work life, but also transfers over to your personal and social life. When working with a team, it is important to fully engage yourself. One should take the time and proper steps, to become the best team member they can be.
With our Team Building For Managers course, you will learn how important team building is and how beneficial it can be. Through this course, you will gain a new perspective on teamwork, and become a valuable member to any team they are placed in. Follow the information in this course and create a positive atmosphere within your company with the use of teams.
By the end of this Team Building For Managers Online Short Course, you will be able to:
- Discuss the benefits of team work
- Understand the importance of intentionally fostering teamwork
- Determine strategies your organization can take to build teams
- Understand the benefits of games and social activities in building a team
- Apply the principles of team building to your own organization
8. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization
High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.
You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
After you complete this Developing a High Reliability Organization course, you will be able to:
- Define the characteristics of a high reliability organization.
- Define key concepts required for high reliability, including mindfulness and expectations.
- Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
- Audit activities at all stages to assess the business’ reliability.
9. Delegation: Master The Art Of Delegating Effectively
Effective delegation is one of the most valuable skills you can master. It reduces your workload while developing employee skills and preparing them for advancement. This course will explore the delegation process and give you the skills you need to start delegating effectively.
This course will teach you how delegation can make you more successful, ways that you can delegate, techniques for giving instructions, how to monitor delegation results, and how to give good feedback. You will also learn an eight-step delegation process that you can customize for any situation.
After you complete this Delegation: The Art Of Delegating Effectively course, you will be able to:
- Clearly identify how delegation fits into your job and how it can make you more successful
- Identify different ways of delegating tasks
- Use an eight-step process for effective delegation
- Give better instructions for better delegation results
- Recognize common delegation pitfalls and how to avoid them
- Monitor delegation results
- Give effective feedback
10. Employee Accountability: Explore What Accountability Is All About
Organizations who promote accountability are more successful and more productive. This course gives workplace leaders techniques for promoting accountability in their organization, starting with themselves.
You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, you’ll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.
After you complete this Employee Accountability course, you will be able to:
- Understand what accountability is and what events in history have shaped our view of it.
- Identify the requirements for personal and corporate accountability.
- Apply the cycle of accountability and the fundamental elements required to build an accountable organization.
- Describe what individuals must do to become accountable.
- Build skills required for accountability, including goal setting, giving and receiving feedback, and delegation.
- Pinpoint ways to build ownership in your organization.
- Isolate areas for further self-improvement.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
The Ultimate Supervising Others 10 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Supervising Others Online Course
Section One: Getting Started
- Objectives
Section Two: Setting Expectations
- Criteria for Success
- Spotting Opportunities for Improvement
- Setting Expectations Verbally
- Documenting Expectations
Section Three: Setting Goals
- Understanding Cascading Goals
- Creating SMART Goals
- Helping Others Set Goals
Section Four: Assigning/Delegating Work
- General Principles
- The Dictatorial Approach
- The Apple-Picking Approach
- The Collaborative Approach
Section Five: Three Degrees of Delegation
- First Degree: Complete
- Second Degree: Partial
- Third Degree: Complete
Section Six: Implementing Delegation
- When to Delegate
- Who Should I Delegate to?
- Providing Instructions
- Monitoring the Results
- Delegation Dilemmas
Section Seven: High Impact Feedback
- Characteristics of Good Feedback
- Tools for Delivering Feedback
- Informal Feedback
- Formal Feedback
Section Eight: Managing Your Time
- The 80/20 Rule
- Prioritising with the Urgent-Important Matrix
- Using a Productivity Journal
- Using a Productivity Journal
Section Nine: Resolving Conflict
- Understanding the Effective Conflict Resolution Process
- Maintaining Fairness
- Examining Root Causes
- Creating Mutual Gain Options and Multiple Option Solutions
Section Ten: Establishing Yourself
- Dealing with Promotion from within a Team
- Supervising a Brand New Team
- Dealing with an Established Team
Section Eleven: Survival Tips for a New Supervisor
- Ask the Right Questions
- Go to Gemba
- Keep Learning!
Section Twelve: Wrapping Up
Course 2 - Certificate In Leadership and Influence Online Course
Section One: Getting Started
Section Two: How Leadership Evolved
- What is Leadership
- Leadership Characteristics
- Leadership Principles
- Leadership through the ages
- The Great Man
- The Trait Theory
- Transformational Leadership
Section Three: Situational Leadership
- Situational Leadership: Telling
- Situational Leadership: Selling
- Situational Leadership: Participating
- Situational Leadership: Delegating
Section Four: A Personal Evaluation
- Kouzes and Posner
- A Personal Inventory
- Create an Action Plan
Section Five: Modeling the Way
- Inspirational Role Model
- Influencing Others’ Perspectives
Section Six: Inspiring a Shared Vision
- Choose Your Vision
- Communicate Your Vision
- Identifying the Benefit for Others
Section Seven: Challenging the Process
- Your Inner Innovator
- Room for Improvement
- Lobbying for Change
Section Eight: Enabling Others to Act
- Encouraging Growth
- Creating Mutual Respect
- The Importance of Trust
Section Nine: Encouraging the Heart
- Sharing Rewards
- Celebrating Accomplishments
- Making Celebration Part of Your Culture
Section Ten: Influencing Skills
- The Art of Persuasion
- The Principles of Influence
Section Eleven: Setting Goals
- Create SMART Goals
- Long-Term Plans
- Creating a Support System
Section Twelve: Wrapping Up
Course 3 - Certificate In Employee Motivation Online Course
Module One - Getting Started
Module Two - A Psychological Approach
- Herzberg's Theory of Motivation
- Maslow's Hierarchy of needs
- The two models and motivation
Module Three - Object-Oriented Theory
- The carrot
- The whip
- The plant
Module Four - Using Reinforcement Theory
- A history of Reinforcement Theory
- Behavior modification in four steps
- Appropriate uses in the workplace
Module Five - Using Expectancy Theory
- A history of Expectancy Theory
- Understanding the three factors
- Using the three factors to motivate in the workplace
Module Six - Personality's Role in Motivation
- Identifying youe personality type
- Identifying others' personality type
- Motivators by personality type
Module Seven - Setting Goals
- Goals and motivation
- Setting SMART goals
- Evaluating and adapting
Module Eight - A Personal Toolbox
- Building your own motivational plan
- Encouraging growth and development
- Getting others to see the glass half-full
Module Nine - Motivation on the Job
- The key factors
- Creating a motivational organisation
- Creating a motivational job
Module Ten - Addressing Specific Morale Issues
- Dealing with individual morale problems
- Addressing team morale
- What to do when the whole company is de-motivated
Module Eleven - Keeping yourself Motivated
- Identifying personal motivators
- Maximising your motivators
- Evaluating and Adapting
Module Twelve - Wrapping Up
Course 4 - Certificate In Servant Leadership Online Course
Module One: Getting Started
Module Two: What is Servant Leadership?
- A Desire to Serve
- Knowing to Share the Power
- Putting Others First
- Helping Employees Grow
Module Three: Leadership Practices
- Democratic Leadership Style
- Laissez-Faire Style
- Leading by Example
- Path-Goal Theory
Module Four: Share the Power
- Being Empathetic
- Learn to Delegate
- Their Success is Your Success
- Know When to Step In
Module Five: Characteristics of a Servant Leader
- Listening Skills
- Persuasive Powers
- Recognizes Opportunities
- Relates to Employees
Module Six: Barriers to Servant Leadership
- Excessive Criticism
- Doing Everything Yourself
- Sitting on the Sidelines
- Demanding from Employees
Module Seven: Building a Team Community
- Identify the Group Needs
- Complement Member Skills
- Create Group Goals
- Encourage Communication
Module Eight: Be a Motivator
- Make it Challenging
- Provide Resources
- Ask for Employee Input
- Offer Incentives
Module Nine: Be a Mentor
- Establish Goals
- Know When to Praise or Criticize
- Create a Supportive Environment
- Create an Open Door Policy
Module Ten: Training Future Leaders
- Offer Guidance and Advice
- Identify Their Skill Sets
- Methods of Feedback
- Establish Long Term Goals
Module Eleven: Self-Reflection
- Keep a Journal
- Identify Your Strengths and Weaknesses
- Identify Your Needs
- Creating Your Own Goals
Module Twelve: Wrapping Up
Course 5 - Certificate In Influence and Persuasion Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment-Article
- Pre-Assignment-Questions
Session 2: Understanding Persuasion
- How Persuasion Works
- Predictability
- Reciprocation
- Consistency and Commitment
- Social Evidence
- Authority
- Liking
- Scarcity
- Self-Interest
- Pre-Assignment Review
Session 3: Preparing to Persuade
- Pushing and Pulling
- Communicating with Confidence
- Have a Purpose
- Have an Outcome
- Make Sure the Receiver is Ready
- Apply Positive Intent
- Words to Watch Out For
- Your Inner Self Talk
- Frame of Reference
- Suspending Belief
Session 4: Getting Off on the Right Foot
- Building Rapport
- About Rapport
- Establish and Maintain Rapport
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Pacing
- Scenario One
- Scenario Two
- Leading
Session 5: Presentation Strategies
- Five Points for Any Presentation
- The Five S Framework
- Preparing with the Five S Pattern
Session 6: Using Stories to Persuade
- The Importance of Story
- Stories Have to Make You Stand Out
- Your Story has to be Believable
- Storytelling Works When it Makes Something More
- Have a Beginning, Middle, and End
- Be Conscious of Our Attention Span
- Storytelling Time
Session 7: Using Neuro Linguistic Programming
- Defining Neuro Linguistic Programming
- Neuro + Linguistic + Programming =
- So What Does it Mean?
- A Brief History
- Understanding Common NLP Terms
- Embedding Positive or Negative Commands
- Storytelling Time
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Certificate In Office Politics for Managers Online Course
Module One - Getting Started
Module Two - New Hires
- Company core values
- Building relationships
- Encourage respect
- Setting ground rules
Module Three - It's About Interacting and Influencing
- Dealing with different personalities
- Build a culture of collaboration
- Be nice to everyone (not just those who can help you)
- Be a team player
Module Four - Dealing with Rumors, Gossip and Half-Truths
- It's effects on morale
- Reinforce the truth with facts
- Do not participate
- Deal with it swiftly
Module Five - Office Personalities (Part 1)
- Complainer
- Gossiper
- Bully
- Negative Ned / Nancy
Module Six - Office Personalities (Part 2)
- Information keeper
- Know-it-all
- The apple-polisher
- Nosey neighbour
Module Seven - Getting Support for your Projects
- Gain trust through honesty
- Be assertive
- Blow your own horn
- Make allies
Module Eight - Conflict Resolution
- The importance of forgiveness
- Neutralizing emotions
- The benefits of a resolution
- The agreement frame
Module Nine - Ethics
- Benefits of an ethical environment
- Lead by example
- Ensuring ethical behavior
- Addressing unethical behavior
Module Ten - You Are Not an Island
- Never burn a bridge
- Take the high road
- Trust is a two-way street
- Don't hide in your office
Module Eleven - Social Events Outside of Work
- How to decline politely
- Rules when attending
- Meeting new people
- Conversation dos and don'ts
Module Twelve - Wrapping Up
Course 7 - Certificate In Team Building For Managers Online Course
Module One: Getting Started
Module Two: What Are the Benefits of Team Building?
- Better Communication and Conflict Resolution
- Effectiveness
- Motivation
- Camaraderie
Module Three: Types of Team Building Activities
- Games
- Activities
- Education
- Social Gatherings
- Module Four: Games
- Games for Introductions
- Games to Build Camaraderie
- Games for Problem-Solving
- Games to Stimulate Interaction
Module Five: More Team Building Games
- Games to Build Trust
- Games to Motivate
- Games to Build Communication
- Games for Conflict Resolution
Module Six: Activities
- Activities to Build Camaraderie
- Activities for Idea Sharing
- Activities to Build Trust
- Activities to Stimulate Interaction
Module Seven: More Team Building Activities
- Activities to Motivate
- Activities to Improve Working Together
- Activities to Build Communication
- Activities for Conflict Resolution
Module Eight: Social Gatherings
- Singing/Karaoke
- Dinner/Potlucks
- Physical Activities
- Meetings
Module Nine: Common Mistakes When Team Building
- Allowing Cliques to Develop
- Not Delegating Tasks
- Rewarding in Private/Criticizing in Public
- Disjointed Plans of Grandeur
Module Ten: Formatting a Team Building Plan
- Define the Goal
- Consult Team Members
- Research and Create Structure
- Keep It Fun
Module Eleven: Evaluate
- Was the Goal Met?
- Was the Team Building Cohesive?
- What Did the Team Think of the Team Building?
- How Can the Team Building Be Improved for Next Time?
Module Twelve: Wrapping Up
Course 8 - Certificate In Developing a High Reliability Organization Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Preoccupation with Failure
- Resistance to Simplification
- Sensitivity to Operations
- Commitment to Resilience
- Deference to Expertise
Session 2: What is a High Reliability Organization?
- High Reliability Organizations
- Links in the Chain, Part One
- Links in the Chain, Part Two
- HRO Principles
Session 3: Key Concepts
- Expectations, Normalization, and Mindfulness
- Normalization
- Mindfulness
- Making Connections
- Case Study
Session 4: The Anticipation Principles
- Preoccupation with Failure
- Case Study
- Making Connections
- Resistance to Simplification
- Case Study
- Making Connections
- Sensitivity to Operations
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 5: The Containment Principles
- Commitment to Resilience, Part One
- Commitment to Resilience, Part Two
- Case Study
- Making Connections
- Deference to Expertise
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 6: Auditing for High Reliability
- Auditing Techniques
- Churchill’s Four Questions
- Making Connections
- Sample Audit Questions
Session 7: Test Driving
- Case Study, Part One
- Case Study, Part Two
- Case Study, Part Three
- Task
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 9 - Certificate In Delegation Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment Background
Session 2: Why Delegate?
- Advantages and Disadvantages of Delegating
- More on Delegation
- Delegation Do's and Don'ts
- Self-Assessment
Session 3: What is Delegation?
- Delegation Definitions
- Four Basic Steps to Delegation
- Levels of Delegation
- Breaking Down the Model
- Guidelines for Success
- What to Delegate
- Lateral Delegation
Session 4: Pre-Assignment Review
- Pre-Assignment Review
Session 5: Picking the Right Person
- Demonstrated Skill
- Employee Motivation
- Matching Skills and People
Session 6: The Delegation Meeting
- Delegation Assignment Steps
Session 7: Putting it into Practice
- Case Study
- Activity
- Steps for a Delegation Meeting
Session 8: Giving Instructions
- Three Types of Instructions
- Requests
- Suggestions
- Preparing Instructions
Session 9: Monitoring Delegation
- Why Should You Monitor Delegation?
- How Do You Monitor?
Session 10: Practicing Delegation
- Decision One
- Your Employees
- How Do You Monitor?
- Decision Two
- Decision Three
- Decision Four
- Decision Five
Session 11: Giving Feedback
- The Ingredients of Good Feedback
- Characteristics of Effective Feedback
- Case Studies
Session 12: Becoming a Good Delegator
- Characteristics of Effective Delegators
Session 13: A Personal Action Plan
- Starting Point
- Short-Term Goals and Rewards
- Long-Term Goals
Course 10 - Certificate In Virtual Team Building and Management Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Defining Accountability
- What is Accountability?
- Why the Focus on Accountability?
- The Results Are In
- The Era of Distrust
- 1960's
- 1970's
- 1980's and 1990's
- The First Years of 2000
- Lessons Learned
Session 3: Creating an Accountable Organization
- The Accountability Cycle
- The Accountability Cycle
- Ways to Increase Accountability
- The Building Blocks
- Case Study
- Questions
- Accountability Starts with Me!
- Assertiveness,Part One
- Assertiveness, Part Two
- Responsibility
- A Final Note
- Pre-Assignment Review
Session 4: Setting Goals and Expectations
- Tips and Tricks
- SPIRIT
- Structuring Expectations
- A Final Note
- Making Connections
- Top Ten Ways to Create and Share Ownership
Session 5: Doing Delegation Right
- Understanding Delegation
- Four Basic Steps to Delegation
- Deciding What to Delegate
- The Five Levels
- Breaking Down the Model, Part One
- Breaking Down the Model, Part Two
- Monitoring Delegation
- How Do You Monitor?
Session 6: Offering Feedback
- The Ingredients of Good Feedback
- In Private
- Balanced
- Relevant
- Specific
- Documented
- Personal (In the Right Way)
- Making Connections
Session 7: A Toolbox for Managers
- Identifying Learning Opportunities
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.