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About This Course
What you will learn - Create High Performance Teams That Will Lead to Optimum Productivity
  • Give Them Visibility 
  • Keep Them Entertained
  • Agenda Structure
  • Things to consider
  • Desired results
  • Prioritization
  • Employee recognition
  • Types of recognition
Get BIG Savings with our Ultimate High Performance Teams Inside the Company Online Bundle, 10 Certificate Courses
  1. High Performance Teams Inside the Company
  2. Teamwork and Team Building
  3. Managing Effective Meetings
  4. Performance Management
  5. Developing a High Reliability Organization
  6. Being a Team Player
  7. Beyond Workplace Politics
  8. Collaboration
  9. Conducting Effective Performance Reviews
  10. Building Better Teams
1. High Performance Teams Inside the Company: Create High Performance Teams That Will Lead to Optimum Productivity

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

Developing high performing teams instills intrinsic motivation within employees. They find meaning in their work, and this satisfies them more than extrinsic motivators such as commissions. When employees are intrinsically motivated at work, they are less likely to leave the organization. Satisfied employees are loyal, and loyalty reduces turnover. It ensures that only qualified employees staff the organization. Success is assured when qualified employees have a genuine interest in the success of the business.

With our High Performance Teams (Non -remote Workers) Course, you will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

By the end of this High Performance Teams Inside the Company Online Course, you will be able to:

  • Understand the benefits of high performance teams
  • Address challenges
  • Conduct effective meetings
  • Be able to see the big picture
  • Work collaboratively
  • Adequately praise team members
2. Teamwork and Team Building: Teamwork is Vital in a Successful Organization

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Course Topics:

  • Three Types of Teams
  • T&J Four Phase Model
  • Encouraging Teamwork
  • The SWOT Analysis

By the end of this Teamwork and Team Building Online Course you, will be able to:

  • Understand the concept of a team, and how to monitor success.
  • Explain the four phases of the Tuckman team development model.
  • Understand the three types of teams.
  • Describe actions to take as a leader  and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
  • Understand the benefits and disadvantages of various team-building activities.
  • Describe several team-building activities that you can use, and in what settings.
  • Follow strategies for setting and leading team meetings.
  • Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
  • List actions to do -- and those to avoid -- when encouraging teamwork.
3. Managing Effective Meetings: Achieve Your Goals With Effective Team Meetings

This course is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.

You are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you, as the meeting manager, must address. There is no doubt about it. Meetings require skill and technique in order for the meeting to achieve its purpose. Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you if left unchecked. 

The Managing Effective Meetings Online Course is designed to give you the basic tools you need to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage your attendees and leave a positive and lasting impression.

By the end of this Managing Effective Meetings Online Course, you will be able to:

  • Understand the basic requirements for any meeting – agenda, invitations, roles, minutes etc.
  • Utilize the tips and techniques provided here to determine an appropriate approach to use for your business meetings in different situations.
  • Understand how technology can help your meetings.
  • List the logistical items that you may need to address for your meeting.
  • Understand the need for following up after a meeting to ensure action.
  • Understand how to continually improve your meetings.
4. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognize the importance of motivation
  • Develop a performance journal and performance plan
5. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

By the end of this Developing a High Reliability Organization Online Course, you will be able to:

  • Define the characteristics of a high reliability organization.
  • Define key concepts required for high reliability, including mindfulness and expectations.
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
  • Audit activities at all stages to assess the business’ reliability.
6. Being a Team Player: Learn how to become one with the team

The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.

Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.

By the end of this  Being a Team Player Online Course, you will be able to:

Most people like to think of themselves as good team players, but are you? Your personal success depends, to a large degree, on how well you support others.

Being a Team Player is a six-session course that teaches about the desirable characteristics of a team player, how to recognize one, different types of teams and which ones are essential to every organization. It then covers why teams falter, and how to better ensure success. After you complete this course, you will be able to:

  • Understand the definition of a team player and a non-team player
  • Know the difference between a team player and a non-team player
  • Learn the qualities possessed by a team player
  • Determine what type of team player you are and how that functions in your workplace
  • Know and understand what it takes to be a team player
  • Discover the different types of teams that exist within a company
  • Learn what working together as a team looks like
  • Learn the different types of workplace teams and what types of teams successful organizations need
  • Develop strategies to improve teamwork
7. Beyond Workplace Politics: How to Cope with Workplace Politics

This version of Beyond Workplace Politics will allow you to use Social and Emotional Competencies to lessen the impact of workplace politics in your career.

Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.

By the end of this Beyond Workplace Politics Online Course, you will be able to:

  • Understand what Workplace Politics is and why it is not always bad.
  • Distinguish between formal and informal workplace hierarchies.
  • Use practical steps to negate the influence of rumors.
  • Define Social and Emotional Intelligence and understand their importance in navigating workplace politics.
  • Understand the importance of Self-Awareness in dealing with workplace politics and think about your own strengths and abilities.
  • Understand the role of Self-Management in the workplace and learn to improve self-management through reflection
  • Understand the roles of Empathy, Organizational and Service Awareness in the workplace and social awareness skill development.
  • Identify good relationship skills.
  • See the importance of responsible decision making and identify decision traps that should be avoided.
  • Create your own Workplace Philosophy Statement.
8. Collaboration: Learn and master the art of Collaboration

Collaboration is the skill of working with one or more people to produce or create a result or shared goal. This course discusses why collaborating with colleagues is important in workplaces, and provides strategies to help your organization successfully use collaboration as a tool.

After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

By the end of this Collaboration Online Course, you will be able to:

  • Understand the definition of collaboration
  • Distinguish collaborative qualities individuals often possess
  • Know and understand what it takes to work collaboratively with your colleagues
  • Discover the difference between collaboration, cooperation and teamwork
  • Know what a collaborative environment looks like
  • Know the six steps to make collaboration work
  • Understand the advantages of collaboration
  • Be aware of obstacles to collaboration
  • Develop strategies to improve a collaborative work environment
  • Share tips for employers to reward collaboration
  • Understand how technology affects collaboration
9. Conducting Effective Performance Reviews: Conduct Effective Performance Reviews

Trainers who work with HR consultants, managers, and supervisors can conduct a rich training experience in this training course, Conducting Effective Performance Reviews. You’ll teach the reasons why a performance review meeting is such an important aspect of career planning, and that the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place.

By the end of this Conducting Effective Performance Reviews Online Course, you will be able to:

  • To recognize the importance of having a performance review process for employees.
  • How to work with employees to set performance standards and goals.
  • Skills in observing, giving feedback, listening, and asking questions.
  • An effective interview process and the opportunity to practice the process in a supportive atmosphere.
  • How to make the performance review legally defensible, and much more.
10. Building Better Teams: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

By the end of this Building Better Teams Online Course, you will be able to:

  • Develop and enforce team norms and ground rules
  • Generate and approach contracts
  • Identify their own unique style and represent that in their team dynamic
  • Leverage their knowledge to grow and lead effectively
  • Build trust and develop the team’s maturity as a unit
  • Communicate with presence and impact

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Ultimate High Performance Teams Inside the Company 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In High Performance Teams Inside the Company Online Course

Module One: Getting Started

  • Course Objectives 

Module Two: The Benefits of High Performance Teams

  • Creates Loyalty
  • Optimum Productivity 
  • Collaboration 
  • Creates Visibility 

Module Three: Challenges of High Performance Teams

  • Can Create Competition 
  • High Turnover Rate 
  • Negative Focus on Productivity 
  • Fear of Failure 

Module Four: How to Build and Lead High Performance Teams

  • Promote Understanding 
  • Provide Adequate Knowledge 
  • Facilitate Effective Interaction 
  • Conduct Effective Meetings

Module Five: Characteristics of High Performance Teams

  • Understand the Big Picture 
  • Have Common Goals 
  • Work Collaboratively 
  • Produce Quality Results 

Module Six: Roles of an Effective Team Leader

  • Provides Adequate Training 
  • Timely, Constructive Feedback
  • Views Mistakes as Opportunities 
  • Environment of Problem-solving 

Module Seven: Leading High Performance Teams (I)

  • Vision 
  • Patience 
  • Humility 
  • Humor 

Module Eight: Leading High Performance Teams (II)

  • Courage 
  • Compliance 
  • Tolerance 
  • Gratitude 

Module Nine: Ideas for Motivating High Performance Teams

  • Let Employees Be Idealists 
  • No Negative Criticism 
  • Give Ample Praise 
  • Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers

  • Give Them Visibility 
  • Keep Them Entertained 
  • Reward Them 
  • Provide Them with Mentors 

Module Eleven: Augmenting Team Performance

  • Authority 
  • Ask Questions 
  • Quickly Resolve Differences 
  • Practice Unanimity 

Module Twelve: Wrapping Up

Course 2 - Certificate In Teamwork and Team Building Online Course

Section One: Getting Started

Section Two: Defining Success

  • What is a Team?
  • An Overview of Tuckman and Jensen’s Four-Phase Model

Section Three: Types of Teams

  • The Traditional Team
  • What are Self-Directed Teams
  • Virtual Teams

Section Four: First Stage of Team Development – Forming

  • Characteristics of the Stage Forming
  • A Leaders Role for Forming
  • A Followers Role for Forming

Section Five: Second Stage of Team Development – Storming

  • Characteristics of the Stage Storming
  • A Leaders Role for Storming
  • A Followers Role for Storming

Section Six: Third Stage of Team Development – Norming

  • Characteristics of the Stage Norming
  • A Leaders Role for Norming
  • A Followers Role for Norming

Section Seven: Fourth Stage of Team Development – Performing

  • Characteristics of the Stage Performing
  • A Leaders Role for Performing
  • A Followers Role for Performing

Section Eight: Team Building Activities

  • The Benefits and Disadvantages
  • Team-Building Activities That Won’t Make People Cringe
  • Location for Team-Building

Section Nine: Making the Most of Team Meetings

  • Setting the Time and the Place
  • Trying the 50-Minute Meeting
  • Using Celebrations of All Sizes

Section Ten: Solving Problems as a Team

  • The Six Thinking Hats
  • Encouraging Brainstorming
  • Basic Brainstorming
  • Building Consensus

Section Eleven: Encouraging Teamwork

  • Some Things to Do
  • Some Things to Avoid
  • Some Things to Consider

Section Twelve: Wrapping Up

Course 3 - Certificate In Managing Effective Meetings Online Course

Getting Started

  • What this course will cover
  • Course Objectives

Section One – Meeting Basics

  • What do I need for my meeting?

Section Two – The Agenda

  • Agenda Structure
  • Things to consider
  • Preparation and time
  • Choosing an Agenda Format

Section Three: Preparation, Pre-Reading

  • What preparation might participants need?
  • How can the organizer facilitate the participants’ preparation?

Section Four: Using Technology

  • What Technology do I need?
  • Managing the technology

Section Five: Logistics

  • Logistical Needs?

Section Six: Regular Meetings

  • Formal meeting needs
  • Regular informal meetings

Section Seven: Larger Meetings/Events

  • Additional requirements for larger meetings?

Section Eight: Conducting an effective meeting

  • Running the Meeting

Section Nine: Role Play

  • Role Play

Section Ten: Minutes and follow ups

  • Format and taking of Minutes

Section Eleven: Improving your meetings

  • What can be improved?

Section Twelve: Additional Considerations

  • Do you need to have a meeting?
  • Pre-warning
  • Games
  • Incentives/prizes

Course 4 - Certificate In Performance Management Online Course

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Course 5 - Certificate In Developing a High Reliability Organization Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Preoccupation with Failure
  •     Resistance to Simplification
  •     Sensitivity to Operations
  •     Commitment to Resilience
  •     Deference to Expertise

Session 2: What is a High Reliability Organization?

  •     High Reliability Organizations
  •     Links in the Chain, Part One
  •     Links in the Chain, Part Two
  •     HRO Principles

Session 3: Key Concepts

  •     Expectations, Normalization, and Mindfulness
  •     Normalization
  •     Mindfulness
  •     Making Connections
  •     Case Study

Session 4: The Anticipation Principles

  •     Preoccupation with Failure
  •     Case Study
  •     Making Connections
  •     Resistance to Simplification
  •     Case Study
  •     Making Connections
  •     Sensitivity to Operations
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 5: The Containment Principles

  •     Commitment to Resilience, Part One
  •     Commitment to Resilience, Part Two
  •     Case Study
  •     Making Connections
  •     Deference to Expertise
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 6: Auditing for High Reliability

  •     Auditing Techniques
  •     Churchill’s Four Questions
  •     Making Connections
  •     Sample Audit Questions

Session 7: Test Driving

  •     Case Study, Part One
  •     Case Study, Part Two
  •     Case Study, Part Three
  •     Task

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 6 - Certificate In Being a Team Player Online Course

Session One: Course Overview

  • Learning Objectives
  • Why Did You Take This Course?
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Being a Team Player

  • What is a Team Player?
  • Who is a Team Player?
  • Characteristics of a Team Player

Session Three: Being a Good Team Player

  • Actions Speak Louder than Words
  • How to Be a Good Team Player
  • Are You a Good Team Player?
  • Take 1
  • Be Prepared for the ‘Teamwork’ Question in an Interview
  • The Interview

Session Four: Team Work

  • Team Work Definition
  • Types of Workplace Teams
  • A Closer Look
  • Five Types of Workplace Teams Organizations Need

Session Five: Why Teamwork Fails

  • Five Reasons
  • Employee recognition
  • Types of recognition
  • Tips for recognizing employees
  • One Bad Apple...

Session Six: Strategies to Improve Teamwork

  • 20 Strategies
  • Bringing it All Together
  • Summary

Course 7 - Certificate In Beyond Workplace Politics Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

Session 2: What is Workplace Politics?

  • Workplace Politics
  • Formal Versus Informal Hierarchy
  • What to Do About Rumors

Session 3: Lessons from Social and Emotional Intelligence

  • History of Social and Emotional Intelligence
  • Defining Social and Emotional Intelligence

Session 4: Self-Awareness

  • Understanding Self-Awareness

Session 5: Self-Management

  • Understanding Self-Management
  • Improving Self-Management through Reflection
  • Reflective Diary

Session 6: Social Awareness

  • Empathy, Organizational and Service Awareness
  • Empathy
  • Organizational Awareness
  • Service Awareness

Session 7: Good Relationship Skills

  • Identifying Relationship Skills
  • N’Derial III, Part One
  • N’Derial III, Part Two
  • Individual Action Steps
  • Reflection

Session 8: Responsible Decision Making

  • Decision Making
  • Decision-Making Traps
  • Decision Wheel
  • Decision Wheel Method

Session 9: Creating Your Workplace Philosophy

  • Philosophy Statement
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 8 - Certificate In Collaboration Online Course

Session One: Course Overview

  • Setting the Stage
  • Agenda Review
  • Learning Objectives
  • Action Plans and Evaluations

Session Two: Being Collaborative

  • What is Collaboration?
  • Qualities of a Collaborator
  • Break

Session Three: Elements of Successful Collaboration

  • Elements of Collaboration
  • Five Elements of a Successful Collaboration
  • Collaboration, Teamwork, Cooperation: What is the Difference?
  • How to Make Collaboration Work: 6 Predictable Stages
  • Morning Wrap-Up
  • Lunch
  • Energizer: What Did You Learn?

Session Four: Benefits of Collaboration

  • What Are the Advantages of Collaboration
  • Collaborative Workspace
  • Corporate Culture of Collaboration
  • Features to Help Create a Collaborative Workspace
  • Break

Session Five: Common Obstacles

  • Five Arguments Against Collaboration
  • Tips to Overcome Collaborative Obstacles:
  • Rewarding Team Collaboration
  • Session Six: Technology and Collaboration
  • Implementing Technology to Facilitate Collaboration:
  • Wrap-Up

Course 9 - Certificate In Conducting Effective Performance Reviews Online Course

Session One: Course Overview
Session Two: Performance Appraisals Done Well

  • What are Performance Appraisals?
  • Making Connections
  • Building Trust

Session Three: Errors We Make

  • Three Slippery Areas
  • Making Connections

Session Four: Types of Performance Reviews

  • Choosing What Works
  • Winning Performance Appraisals

Session Five: The Performance Management Process

  • The Four Steps
  • Sample Performance Appraisal Forms

Session Six: Goals with SPIRIT

  • Identifying Dreams and Setting Goals
  • My Dreams and Goals
  • Putting it All Together

Session Seven: The Performance Management Cycle

  • The Four Phases
  • The Basis for Review

Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills

  • Active Listening
  • The Mission: To Listen

Session Twelve: Communication Strategies

  • Basic Skills
  • Probing
  • Non-Verbal Messages
  • Interpretation Exercise

Session Thirteen: Giving Feedback

  • The Importance of Feedback
  • Six Characteristics
  • Case Studies

Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview

  • A Basic Format
  • Preparation

Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching

  • The Importance of Coaching
  • Task Preparation

Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems

  • Make the Commitment
  • Behavior Contracts
  • Recognizing Mrs. Stanford

Session Twenty-Four: The Part Where Someone Gets Fired

  • If You Have To Let Them Go…
  • Role Play

Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 10 - Certificate In Building Better Teams Online Course

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

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2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
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21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

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Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

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26.  Purchase for a gift?

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27.  Can I create my own course bundle?

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you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
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28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Create High Performance Teams That Will Lead to Optimum Productivity
  • Give Them Visibility 
  • Keep Them Entertained
  • Agenda Structure
  • Things to consider
  • Desired results
  • Prioritization
  • Employee recognition
  • Types of recognition
Get BIG Savings with our Ultimate High Performance Teams Inside the Company Online Bundle, 10 Certificate Courses
  1. High Performance Teams Inside the Company
  2. Teamwork and Team Building
  3. Managing Effective Meetings
  4. Performance Management
  5. Developing a High Reliability Organization
  6. Being a Team Player
  7. Beyond Workplace Politics
  8. Collaboration
  9. Conducting Effective Performance Reviews
  10. Building Better Teams
1. High Performance Teams Inside the Company: Create High Performance Teams That Will Lead to Optimum Productivity

High Performance Teams (Non-remote Workers) are organizations, teams or groups working inside an office environment that are focused on achieving the same goals.

Developing high performing teams instills intrinsic motivation within employees. They find meaning in their work, and this satisfies them more than extrinsic motivators such as commissions. When employees are intrinsically motivated at work, they are less likely to leave the organization. Satisfied employees are loyal, and loyalty reduces turnover. It ensures that only qualified employees staff the organization. Success is assured when qualified employees have a genuine interest in the success of the business.

With our High Performance Teams (Non -remote Workers) Course, you will begin to see how important it is to develop a core set of high performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high performance teams for great success!

By the end of this High Performance Teams Inside the Company Online Course, you will be able to:

  • Understand the benefits of high performance teams
  • Address challenges
  • Conduct effective meetings
  • Be able to see the big picture
  • Work collaboratively
  • Adequately praise team members
2. Teamwork and Team Building: Teamwork is Vital in a Successful Organization

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often expected to be a functional part of a performing team. Having a strong team will benefit any organization and will lead to more successes than not.

The Teamwork and Team Building course will encourage you to explore the different aspects of a team, as well as ways that they can become a top-notch team performer. You will be given the details and concepts of what makes up a team, and what factors into being a successful team and team member.

Course Topics:

  • Three Types of Teams
  • T&J Four Phase Model
  • Encouraging Teamwork
  • The SWOT Analysis

By the end of this Teamwork and Team Building Online Course you, will be able to:

  • Understand the concept of a team, and how to monitor success.
  • Explain the four phases of the Tuckman team development model.
  • Understand the three types of teams.
  • Describe actions to take as a leader  and as a follower for each of the four phases (Forming, Storming, Norming, and Performing).
  • Understand the benefits and disadvantages of various team-building activities.
  • Describe several team-building activities that you can use, and in what settings.
  • Follow strategies for setting and leading team meetings.
  • Detail problem - solving strategies using the Six Thinking Hats model -- and one consensus-building approach to solving team problems.
  • List actions to do -- and those to avoid -- when encouraging teamwork.
3. Managing Effective Meetings: Achieve Your Goals With Effective Team Meetings

This course is targeted at individuals and groups who require an understanding of the basics of workplace meeting management, and more importantly, how to ensure that meetings are effective.

You are on your first project and you have to organize and manage the project kick-off meeting. What do you do first? Do you create the agenda or the invitation list? How do you run a meeting? What preparation do you need? All of these are valid and real questions you, as the meeting manager, must address. There is no doubt about it. Meetings require skill and technique in order for the meeting to achieve its purpose. Disorganized and poorly managed meetings waste time and hurt your credibility as a meeting manager. Consistently leaving a poor impression with the attendees will haunt you if left unchecked. 

The Managing Effective Meetings Online Course is designed to give you the basic tools you need to initiate and manage your meetings. You will learn planning and leading techniques that will give you the confidence to run a meeting that will engage your attendees and leave a positive and lasting impression.

By the end of this Managing Effective Meetings Online Course, you will be able to:

  • Understand the basic requirements for any meeting – agenda, invitations, roles, minutes etc.
  • Utilize the tips and techniques provided here to determine an appropriate approach to use for your business meetings in different situations.
  • Understand how technology can help your meetings.
  • List the logistical items that you may need to address for your meeting.
  • Understand the need for following up after a meeting to ensure action.
  • Understand how to continually improve your meetings.
4. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognize the importance of motivation
  • Develop a performance journal and performance plan
5. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

By the end of this Developing a High Reliability Organization Online Course, you will be able to:

  • Define the characteristics of a high reliability organization.
  • Define key concepts required for high reliability, including mindfulness and expectations.
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
  • Audit activities at all stages to assess the business’ reliability.
6. Being a Team Player: Learn how to become one with the team

The most remarkable feats are accomplished by people working together. To become a successful leader, you need to understand how and why teams work well, and what makes teams falter. At all levels, from the newest to the most senior member of an enterprise, personal and organizational success depends on having the skills and knowledge to work successfully with others.

Teamwork is essential in any organization, and strongly influences whether a venture succeeds or fails. Participants will learn what characteristics are common to team players, how to demonstrate to others that you are a good team player, types of teams and which ones are vital to every workplace, reasons teams fail, and strategies to ensure success. Other courses that may be of interest are Creating a Positive Work Environment, Making Your Business Better, Problem Solving and Decision Making, Team Building- Developing High Performance Teams, and Communication Strategies.

By the end of this  Being a Team Player Online Course, you will be able to:

Most people like to think of themselves as good team players, but are you? Your personal success depends, to a large degree, on how well you support others.

Being a Team Player is a six-session course that teaches about the desirable characteristics of a team player, how to recognize one, different types of teams and which ones are essential to every organization. It then covers why teams falter, and how to better ensure success. After you complete this course, you will be able to:

  • Understand the definition of a team player and a non-team player
  • Know the difference between a team player and a non-team player
  • Learn the qualities possessed by a team player
  • Determine what type of team player you are and how that functions in your workplace
  • Know and understand what it takes to be a team player
  • Discover the different types of teams that exist within a company
  • Learn what working together as a team looks like
  • Learn the different types of workplace teams and what types of teams successful organizations need
  • Develop strategies to improve teamwork
7. Beyond Workplace Politics: How to Cope with Workplace Politics

This version of Beyond Workplace Politics will allow you to use Social and Emotional Competencies to lessen the impact of workplace politics in your career.

Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.

By the end of this Beyond Workplace Politics Online Course, you will be able to:

  • Understand what Workplace Politics is and why it is not always bad.
  • Distinguish between formal and informal workplace hierarchies.
  • Use practical steps to negate the influence of rumors.
  • Define Social and Emotional Intelligence and understand their importance in navigating workplace politics.
  • Understand the importance of Self-Awareness in dealing with workplace politics and think about your own strengths and abilities.
  • Understand the role of Self-Management in the workplace and learn to improve self-management through reflection
  • Understand the roles of Empathy, Organizational and Service Awareness in the workplace and social awareness skill development.
  • Identify good relationship skills.
  • See the importance of responsible decision making and identify decision traps that should be avoided.
  • Create your own Workplace Philosophy Statement.
8. Collaboration: Learn and master the art of Collaboration

Collaboration is the skill of working with one or more people to produce or create a result or shared goal. This course discusses why collaborating with colleagues is important in workplaces, and provides strategies to help your organization successfully use collaboration as a tool.

After completion of this course, you should understand the definition of collaboration, what it takes to work collaboratively with your colleagues and the advantages of collaboration. Obstacles to collaboration will be explored, and how to develop strategies to improve a collaborative work environment. As well, you will know the six steps to make collaboration work, and the difference between collaboration, cooperation and teamwork.

By the end of this Collaboration Online Course, you will be able to:

  • Understand the definition of collaboration
  • Distinguish collaborative qualities individuals often possess
  • Know and understand what it takes to work collaboratively with your colleagues
  • Discover the difference between collaboration, cooperation and teamwork
  • Know what a collaborative environment looks like
  • Know the six steps to make collaboration work
  • Understand the advantages of collaboration
  • Be aware of obstacles to collaboration
  • Develop strategies to improve a collaborative work environment
  • Share tips for employers to reward collaboration
  • Understand how technology affects collaboration
9. Conducting Effective Performance Reviews: Conduct Effective Performance Reviews

Trainers who work with HR consultants, managers, and supervisors can conduct a rich training experience in this training course, Conducting Effective Performance Reviews. You’ll teach the reasons why a performance review meeting is such an important aspect of career planning, and that the outcomes of the meeting should be known to the employee and supervisor before the meeting actually takes place.

By the end of this Conducting Effective Performance Reviews Online Course, you will be able to:

  • To recognize the importance of having a performance review process for employees.
  • How to work with employees to set performance standards and goals.
  • Skills in observing, giving feedback, listening, and asking questions.
  • An effective interview process and the opportunity to practice the process in a supportive atmosphere.
  • How to make the performance review legally defensible, and much more.
10. Building Better Teams: Create Effective, Motivated, Productive Teams

Teams are the most important foundation on which successful organizations are built, and trainers who facilitate Teamwork: Building Better Teams as a one-day training course will help business leaders create effective, motivated, productive teams.

By the end of this Building Better Teams Online Course, you will be able to:

  • Develop and enforce team norms and ground rules
  • Generate and approach contracts
  • Identify their own unique style and represent that in their team dynamic
  • Leverage their knowledge to grow and lead effectively
  • Build trust and develop the team’s maturity as a unit
  • Communicate with presence and impact

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

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Ultimate High Performance Teams Inside the Company 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In High Performance Teams Inside the Company Online Course

Module One: Getting Started

  • Course Objectives 

Module Two: The Benefits of High Performance Teams

  • Creates Loyalty
  • Optimum Productivity 
  • Collaboration 
  • Creates Visibility 

Module Three: Challenges of High Performance Teams

  • Can Create Competition 
  • High Turnover Rate 
  • Negative Focus on Productivity 
  • Fear of Failure 

Module Four: How to Build and Lead High Performance Teams

  • Promote Understanding 
  • Provide Adequate Knowledge 
  • Facilitate Effective Interaction 
  • Conduct Effective Meetings

Module Five: Characteristics of High Performance Teams

  • Understand the Big Picture 
  • Have Common Goals 
  • Work Collaboratively 
  • Produce Quality Results 

Module Six: Roles of an Effective Team Leader

  • Provides Adequate Training 
  • Timely, Constructive Feedback
  • Views Mistakes as Opportunities 
  • Environment of Problem-solving 

Module Seven: Leading High Performance Teams (I)

  • Vision 
  • Patience 
  • Humility 
  • Humor 

Module Eight: Leading High Performance Teams (II)

  • Courage 
  • Compliance 
  • Tolerance 
  • Gratitude 

Module Nine: Ideas for Motivating High Performance Teams

  • Let Employees Be Idealists 
  • No Negative Criticism 
  • Give Ample Praise 
  • Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers

  • Give Them Visibility 
  • Keep Them Entertained 
  • Reward Them 
  • Provide Them with Mentors 

Module Eleven: Augmenting Team Performance

  • Authority 
  • Ask Questions 
  • Quickly Resolve Differences 
  • Practice Unanimity 

Module Twelve: Wrapping Up

Course 2 - Certificate In Teamwork and Team Building Online Course

Section One: Getting Started

Section Two: Defining Success

  • What is a Team?
  • An Overview of Tuckman and Jensen’s Four-Phase Model

Section Three: Types of Teams

  • The Traditional Team
  • What are Self-Directed Teams
  • Virtual Teams

Section Four: First Stage of Team Development – Forming

  • Characteristics of the Stage Forming
  • A Leaders Role for Forming
  • A Followers Role for Forming

Section Five: Second Stage of Team Development – Storming

  • Characteristics of the Stage Storming
  • A Leaders Role for Storming
  • A Followers Role for Storming

Section Six: Third Stage of Team Development – Norming

  • Characteristics of the Stage Norming
  • A Leaders Role for Norming
  • A Followers Role for Norming

Section Seven: Fourth Stage of Team Development – Performing

  • Characteristics of the Stage Performing
  • A Leaders Role for Performing
  • A Followers Role for Performing

Section Eight: Team Building Activities

  • The Benefits and Disadvantages
  • Team-Building Activities That Won’t Make People Cringe
  • Location for Team-Building

Section Nine: Making the Most of Team Meetings

  • Setting the Time and the Place
  • Trying the 50-Minute Meeting
  • Using Celebrations of All Sizes

Section Ten: Solving Problems as a Team

  • The Six Thinking Hats
  • Encouraging Brainstorming
  • Basic Brainstorming
  • Building Consensus

Section Eleven: Encouraging Teamwork

  • Some Things to Do
  • Some Things to Avoid
  • Some Things to Consider

Section Twelve: Wrapping Up

Course 3 - Certificate In Managing Effective Meetings Online Course

Getting Started

  • What this course will cover
  • Course Objectives

Section One – Meeting Basics

  • What do I need for my meeting?

Section Two – The Agenda

  • Agenda Structure
  • Things to consider
  • Preparation and time
  • Choosing an Agenda Format

Section Three: Preparation, Pre-Reading

  • What preparation might participants need?
  • How can the organizer facilitate the participants’ preparation?

Section Four: Using Technology

  • What Technology do I need?
  • Managing the technology

Section Five: Logistics

  • Logistical Needs?

Section Six: Regular Meetings

  • Formal meeting needs
  • Regular informal meetings

Section Seven: Larger Meetings/Events

  • Additional requirements for larger meetings?

Section Eight: Conducting an effective meeting

  • Running the Meeting

Section Nine: Role Play

  • Role Play

Section Ten: Minutes and follow ups

  • Format and taking of Minutes

Section Eleven: Improving your meetings

  • What can be improved?

Section Twelve: Additional Considerations

  • Do you need to have a meeting?
  • Pre-warning
  • Games
  • Incentives/prizes

Course 4 - Certificate In Performance Management Online Course

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Course 5 - Certificate In Developing a High Reliability Organization Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Preoccupation with Failure
  •     Resistance to Simplification
  •     Sensitivity to Operations
  •     Commitment to Resilience
  •     Deference to Expertise

Session 2: What is a High Reliability Organization?

  •     High Reliability Organizations
  •     Links in the Chain, Part One
  •     Links in the Chain, Part Two
  •     HRO Principles

Session 3: Key Concepts

  •     Expectations, Normalization, and Mindfulness
  •     Normalization
  •     Mindfulness
  •     Making Connections
  •     Case Study

Session 4: The Anticipation Principles

  •     Preoccupation with Failure
  •     Case Study
  •     Making Connections
  •     Resistance to Simplification
  •     Case Study
  •     Making Connections
  •     Sensitivity to Operations
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 5: The Containment Principles

  •     Commitment to Resilience, Part One
  •     Commitment to Resilience, Part Two
  •     Case Study
  •     Making Connections
  •     Deference to Expertise
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 6: Auditing for High Reliability

  •     Auditing Techniques
  •     Churchill’s Four Questions
  •     Making Connections
  •     Sample Audit Questions

Session 7: Test Driving

  •     Case Study, Part One
  •     Case Study, Part Two
  •     Case Study, Part Three
  •     Task

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 6 - Certificate In Being a Team Player Online Course

Session One: Course Overview

  • Learning Objectives
  • Why Did You Take This Course?
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Being a Team Player

  • What is a Team Player?
  • Who is a Team Player?
  • Characteristics of a Team Player

Session Three: Being a Good Team Player

  • Actions Speak Louder than Words
  • How to Be a Good Team Player
  • Are You a Good Team Player?
  • Take 1
  • Be Prepared for the ‘Teamwork’ Question in an Interview
  • The Interview

Session Four: Team Work

  • Team Work Definition
  • Types of Workplace Teams
  • A Closer Look
  • Five Types of Workplace Teams Organizations Need

Session Five: Why Teamwork Fails

  • Five Reasons
  • Employee recognition
  • Types of recognition
  • Tips for recognizing employees
  • One Bad Apple...

Session Six: Strategies to Improve Teamwork

  • 20 Strategies
  • Bringing it All Together
  • Summary

Course 7 - Certificate In Beyond Workplace Politics Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

Session 2: What is Workplace Politics?

  • Workplace Politics
  • Formal Versus Informal Hierarchy
  • What to Do About Rumors

Session 3: Lessons from Social and Emotional Intelligence

  • History of Social and Emotional Intelligence
  • Defining Social and Emotional Intelligence

Session 4: Self-Awareness

  • Understanding Self-Awareness

Session 5: Self-Management

  • Understanding Self-Management
  • Improving Self-Management through Reflection
  • Reflective Diary

Session 6: Social Awareness

  • Empathy, Organizational and Service Awareness
  • Empathy
  • Organizational Awareness
  • Service Awareness

Session 7: Good Relationship Skills

  • Identifying Relationship Skills
  • N’Derial III, Part One
  • N’Derial III, Part Two
  • Individual Action Steps
  • Reflection

Session 8: Responsible Decision Making

  • Decision Making
  • Decision-Making Traps
  • Decision Wheel
  • Decision Wheel Method

Session 9: Creating Your Workplace Philosophy

  • Philosophy Statement
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 8 - Certificate In Collaboration Online Course

Session One: Course Overview

  • Setting the Stage
  • Agenda Review
  • Learning Objectives
  • Action Plans and Evaluations

Session Two: Being Collaborative

  • What is Collaboration?
  • Qualities of a Collaborator
  • Break

Session Three: Elements of Successful Collaboration

  • Elements of Collaboration
  • Five Elements of a Successful Collaboration
  • Collaboration, Teamwork, Cooperation: What is the Difference?
  • How to Make Collaboration Work: 6 Predictable Stages
  • Morning Wrap-Up
  • Lunch
  • Energizer: What Did You Learn?

Session Four: Benefits of Collaboration

  • What Are the Advantages of Collaboration
  • Collaborative Workspace
  • Corporate Culture of Collaboration
  • Features to Help Create a Collaborative Workspace
  • Break

Session Five: Common Obstacles

  • Five Arguments Against Collaboration
  • Tips to Overcome Collaborative Obstacles:
  • Rewarding Team Collaboration
  • Session Six: Technology and Collaboration
  • Implementing Technology to Facilitate Collaboration:
  • Wrap-Up

Course 9 - Certificate In Conducting Effective Performance Reviews Online Course

Session One: Course Overview
Session Two: Performance Appraisals Done Well

  • What are Performance Appraisals?
  • Making Connections
  • Building Trust

Session Three: Errors We Make

  • Three Slippery Areas
  • Making Connections

Session Four: Types of Performance Reviews

  • Choosing What Works
  • Winning Performance Appraisals

Session Five: The Performance Management Process

  • The Four Steps
  • Sample Performance Appraisal Forms

Session Six: Goals with SPIRIT

  • Identifying Dreams and Setting Goals
  • My Dreams and Goals
  • Putting it All Together

Session Seven: The Performance Management Cycle

  • The Four Phases
  • The Basis for Review

Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills

  • Active Listening
  • The Mission: To Listen

Session Twelve: Communication Strategies

  • Basic Skills
  • Probing
  • Non-Verbal Messages
  • Interpretation Exercise

Session Thirteen: Giving Feedback

  • The Importance of Feedback
  • Six Characteristics
  • Case Studies

Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview

  • A Basic Format
  • Preparation

Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching

  • The Importance of Coaching
  • Task Preparation

Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems

  • Make the Commitment
  • Behavior Contracts
  • Recognizing Mrs. Stanford

Session Twenty-Four: The Part Where Someone Gets Fired

  • If You Have To Let Them Go…
  • Role Play

Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Course 10 - Certificate In Building Better Teams Online Course

Session One: Course Overview

Session Two: Defining Teams

Session Three: Establishing Team Norms

  • Characteristics of Teams
  • Ground Rules
  • Team Contracts

Session Four: Working as a Team

Session Five: Your Team Player Type

  • What’s Your Team Player Type?
  • What Does it Mean To Have a Number?
  • My Team Style

Session Six: Building Team Trust

  • Why is Trust Important?
  • Building Trust

Session Seven: The Stages of Team Development

Session Eight: Team Building with TORI

Session Nine: Communication

  • Defining Communication
  • Listening Skills

Session Ten: Becoming a Good Team Player

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles