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About This Course
What you will learn - Inspire Your Creativity To Achieve Goals
  • Understand problems and the creative problem-solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and re-refine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements
Get BIG Savings with our Creative Problem Solving Online Bundle, 10 Certificate Courses
  1. Creative Problem Solving
  2. Developing Creativity
  3. Critical Thinking
  4. Personal Productivity
  5. Organizational Skills
  6. Project Management
  7. Conflict Resolution
  8. Creative Thinking and Innovation
  9. Fostering Innovation
  10. Problem Solving and Decision Making
1. Creative Problem Solving: Inspire Your Creativity To Achieve Goals

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. You will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

With our Developing Creativity course, you will learn how to remove barriers that block or limit your creativity. You will improve your imagination, divergent thinking, and mental flexibility. You will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires you to be more creative. 

Creativity and innovation will improve your chances of success in business and in life. Fortunately, there are steps that can be taken to inspire you and develop your creative mindset. By changing the way that you think and overcoming your fear of risk, you will improve your creativity and change your life. Implementing the guidelines in this module is the first step to forever changing your creative process.

2. Developing Creativity: Solve Problems Quickly and Easily

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day.

3. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.

4. Personal Productivity: Banish Procrastination From Your Life Once And For All

Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most. This course will help you learn new ways to organize your time for a more productive life. It will also show you some techniques for rebalancing your energy levels. It's time to exhale stale, old ideas. And, inhale new inspiration for joyful living that produces quality outcomes.

5. Organizational Skills: Achieve Your Goals By Being Organized and Productive

Good organizational skills can prove beneficial in many areas of life, including personal and business areas.

Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.

6. Project Management: Being Able to Manage Projects is Important in Getting Things Done

In the past few decades, organizations have discovered something incredible: principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.

This Project Management Online Short Course will give you an overview of the entire project management process, as well as key project management tools that they can use every day.

7. Conflict Resolution: Learn How To Resolve Conflicts Of Any Size

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc.

Conflict resolution grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size.

You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

8. Creative Thinking and Innovation: Develop Your Creative Side

While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. This course will teach you how to boost your creative juices.

In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).

9. Fostering Innovation: Learn to create an innovative workspace

This course covers the essential elements of fostering innovation in the workplace. You will understand ways they can create an innovative workspace, key traits associated with innovative leaders in the workplace, as well as specific processes and workflows that can be implemented to help their entire team become innovative thinkers. Having the tools at a teams’ fingertips, will entice them to come up with more innovative ideas, and increase the chances of success.

10. Problem Solving and Decision Making: Work Your Way Through Tough Decisions

Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.
In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

The Ultimate Creative Problem Solving Bundle 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Creative Problem Solving

Module One: Getting Started

Module Two: What is creativity?

  • Lesson One: Divergent Thinking
  • Lesson Two: Problem Solving
  • Lesson Three: Imagination and Inspiration
  • Lesson Four: Something Out of Nothing
  • Lesson Five: Case Study

Module Three: Getting Inspired

  • Lesson One: Introspection
  • Lesson Two: Read More
  • Lesson Three: Removing the Mental Block
  • Lesson Four: Art Inspires Art
  • Lesson Five: Case Study

Module Four: Beating Procrastication

  • Lesson One: Get Rid of Clutter
  • Lesson Two: Self-Imposed Limitations
  • Lesson Three:Build on Small Successes
  • Lesson Four: Don't Start at the Beginning
  • Lesson Five: Case Study

Module Five: Improving Your Creative Mindset

  • Lesson One: Open Mind
  • Lesson Two: Do Not Judge
  • Lesson Three: Positive Mindset
  • Lesson Four: Ask Why?
  • Lesson Five: Case Study

Module Six: Improving Your Creative Mindset

  • Lesson One: Make Associations
  • Lesson Two: Keep a Journal
  • Lesson Three: Question Assumptions
  • Lesson Four: Creative Confidence
  • Lesson Five: Case Study

Module Seven: Curiosity

  • Lesson One: Spark Your Curiosity
  • Lesson Two: Curiosity is the Engine of Creativity
  • Lesson Three: Engage
  • Lesson Four: Ask Open-Ended Questions
  • Lesson Five: Case Study

Module Eight: Take Risks

  • Lesson One: Be Confident
  • Lesson Two: Scared to Fall?
  • Lesson Three: Fake It Till You Make It
  • Lesson Four: Afraid to Be Judged
  • Lesson Five: Case Study

Module Nine: Think Like a Child

  • Lesson One: Daydream
  • Lesson Two: Be Curious
  • Lesson Three: Play Games
  • Lesson Four: Experiment
  • Lesson Five: Case Study

Module Ten: Environmental Factors

  • Lesson One: Work Area
  • Lesson Two: Additional Environments
  • Lesson Three: Get Enough Sleep
  • Lesson Four: Variables
  • Lesson Five: Case Study

Module Eleven: Individual Brainstorming

  • Lesson One: Generate A Lot of Ideas
  • Lesson Two: Mind Mapping
  • Lesson Three: Visualization
  • Lesson Four: Organize and Bring Ideas Together
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Developing Creativity

Section One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

  • What is a Problem
  • What is Creative Problem Solving?
  • What are the Steps for Creative Solving?

Section Three: Gathering Information

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods for Information Gathering

Section Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining Present State and Desired States
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Section Five: Getting Prepared to Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Section Six: Generating Solutions, Part One

  • Brainstorming Rules (Key to Success)
  • Basic Brainstorming
  • Brainwriting and Mind Mapping
  • Brainwriting
  • Mind Mapping

Section Seven: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Six Thinking Hats

Section Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Section Nine: Selecting a Solution

  • Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Analyzing Potential Problems

Section Ten: Planning Your Next Steps

  • Lesson One: Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Section Eleven: Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Section Twelve: Wrapping Up

Course 3 - Critical Thinking

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 4 - Personal Productivity

Section One: Getting Started

Section Two: Setting Goals

  • Create SMART Goals
  • Prioritising Your Goals
  • Visualise your Goals

Section Three: The Power of Routines

  • What is a Routine?
  • Personal and Professional Routines
  • Learning how to say No
  • Six Ways to Simplify Your Life

Section Four: Scheduling Yourself

  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Using a Productivity Journal
  • Appointment Scheduling
  • Task Scheduling

Section Five: Self Discipline

  • Why We Procrastinate
  • Negativity Buster
  • There’s always tomorrow

Section Six: Tackling New Tasks and Projects

  • Prioritising Tasks
  • When to Delegate

Section Seven: Using Project Management Techniques

  • Understanding Project Scope
  • Creating a Plan

Section Eight: Creating a Workspace

  • Choosing a Physical Layout
  • Ergonomics Make Personal Economic Sense

Section Nine: Organising Files and Folders

  • Managing the Paper Trail
  • De-Clutter

Section Ten: E-Mail Mania

  • Managing Email
  • Using E-Mail Time Wisely

Section Eleven: Beating Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Twelve: Wrapping Up

Course 5 - Organizational Skills

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 6 - Project Management

Module One - Getting Study

Module Two - Key Concepts (Part 1)

  • What is a project?
  • What is project management?
  • What is a project manager?

Module Three - Key Concepts (Part 2)

  • About the Project Management Institute (PMI)
  • About the Project Management Body of Knowledge (PMBOK)
  • The five process groups
  • The nine knowledge areas
  • The triple contraint

Module Four - Initiation (Part 1)

  • Identifying your Stakeholders
  • Assessing Needs and Wants
  • Setting a SMART project goal
  • Creating requirements and deliverables

Module Five - Initiation (Part 2)

  • Creating a statement of work
  • Completing the project planning worksheet
  • Completing the project charter

Module Six - Planning (Part 1)

  • Managing expectations
  • Creating a task list
  • Estimating time
  • Estimating resources
  • Estimating costs

Module Seven - Planning (Part 2)

  • Building the work breadkdown structure
  • Creating the schedule
  • Creating a risk management plan
  • Creating a communication plan

Module Eight - Planning Tools

  • The Gantt Chart
  • The Network Diagram
  • Using a RACI Chart
  • Going the extra mile: Microsoft Project

Module Nine - Executing the Project

  • Establishing baselines
  • Monitoring project progress
  • Triple constraint reduction methods

Module Ten - Maintaining and Controlling the Project

  • Making the most of status updates
  • Managing change
  • Monitoring risks

Module Eleven - Closing Out

  • Preparing for closeout
  • Celebrating successes
  • Learning from project challenges
  • Scope verification
  • A final to-do list

Module Twelve - Wrapping Up

Course 7 - Conflict Resolution

Section One: Getting Started

Section Two: Introduction to Conflict Resolution

  • Conflict, What Is It?
  • What is Effective Conflict Resolution?
  • Understanding the Effective Conflict Resolution Process

Section Three: Effective Conflict Resolution Styles

  • Collaborating
  • Competing
  • Compromising
  • Accommodating
  • Avoiding

Section Four: Creating a Communicative Atmosphere

  • Defuse Emotions
  • Setting Ground Rules
  • Choosing the Time and Place

Section Five: Mutual Understanding

  • What Do I Want?
  • What Do They Want?
  • What Do We Want?

Section Six: Focusing on Individual and Shared Needs

  • Identify Common Ground
  • Build Positive Energy and Goodwill
  • Strengthen Your Partnership

Section Seven: Analysing to the Root Cause

  • Examining Root Causes
  • Creating a Cause and Effect Diagram
  • Identifying the Benefits of Resolution

Section Eight: Create Options

  • Generate, Don’t Evaluate
  • Creating Mutual Gain Options and Multiple Option Solutions
  • Digging Deeper into Your Options

Section Nine: Solution Building

  • Creating Criteria
  • Creating a Shortlist
  • Choosing a Solution
  • Building a Plan

Module Ten: The Short Version of the Process

  • Evaluating the Situation 
  • Choosing Your Steps 
  • Creating an Action Plan 
  • Using Individual Process Steps

Module Eleven: Additional Tools

  • Stress and Anger Management Techniques 
  • The Agreement Frame 
  • Asking Open Questions

Module Twelve: Wrapping Up

Course 8 - Creative Thinking and Innovation

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: What Is Creativity And Innovation?

  • Creativity And Innovation: A Breakdown
  • What Am I?
  • Know Your Creative Potential

Session 3: Individual Creativity

  • Know Yourself
  • Practice Makes Perfect
  • Give Yourself Some Distance
  • Give Yourself Time
  • Organize Your Life
  • Educate Yourself
  • Boost Your Creative Juices

Session 4: Get Creative

  • Pre-Assignment Review

Session 5: Developing The Right Environment For Creativity

  • What Does A Creative Environment Look Like?
  • Work In An Easy And Uninterrupted Concentration
  • Make Sure You Have Everything You Need
  • Take A Break When You Need To
  • Make Your Creative Space Your Own Space
  • Exercise And Eat Well
  • Get Plenty Of Rest
  • Clear Your Mind
  • Summary
  • Build Your Creative Environment

Session 6: Creativity And Innovation In Business

  • The Role Of Creativity And Innovation In Business
  • The Birth Of The Four Seasons: A Case Study
  • Questions

Session 7: Where Does Creativity Fit Into The Problem-Solving Process?

  • Problem-Solving Models
  • Another Perspective For Creative Problem Solving
  • Breaking Down The Model
  • Keeping An Open Mind
  • Solving Problems The "Right" Way
  • Phase One
  • Perception
  • Definition
  • Analysis
  • Analysis As A Funnel
  • Phase Two
  • Creative Thinking Methods
  • Brainstorming
  • Checkerboard
  • Research And Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Planning
  • Implementation
  • Solution Planning Worksheet

Session 8: Defining The Problem

  • Problem Identification
  • Eight Essentials To Defining A Problem
  • Rephrase The Problem
  • Rephrasing Example
  • Expose And Challenge Assumptions
  • Use Facts
  • Grow Your Thinking
  • Shrink Your Environment Temporarily
  • Practice Multiple Perspectives
  • Turn It Upside Down
  • Frame The Problem Purposely And Positively
  • Tie It All Together
  • Using The Power Of Eight
  • Problem One
  • Problem Two
  • Problem Three
  • Problem Four

Session 9: Creative Techniques

  • The RAP Model
  • RRRAAAP
  • Case Study
  • Summary
  • The Shoe Swap Technique
  • Breaking Down The Model
  • Techniques For Success
  • Walk A Mile
  • Using Mind Mapping
  • Advantages Of The Mind Map
  • Creating A Mind Map
  • Map It Out!
  • Metaphors And Analogies
  • Using Metaphors And Analogies To Express Ideas
  • Make A Metaphor
  • Situation/Solution Reversal
  • Case Study
  • Reverse It To Solve It
  • Bring On The Toys!
  • Draw Instead Of Write
  • Use Objects
  • Draw It Out!

Session 10: Encouraging Creativity In A Team

  • About Brainstorming
  • Creating Ground Rules
  • Individual Brainstorming
  • Plan It Out!
  • Rolestorming
  • Case Study
  • Act It Out!
  • The Stepladder Technique
  • Stepladder Model
  • Breaking Down The Model
  • Brainwriting
  • Steps To Brainwriting
  • Advantages Of Brainwriting
  • The Slip Writing Technique
  • The Crawford Slip Writing Technique Model
  • Breaking Down The Model

Session 11: Putting It All Together

  • Nancy Clue And The Case Of The Software Upgrade
  • Task
  • Create Ideas And Choose Your Solution

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want To Go
  • How I Will Get There

Course 9 - Fostering Innovation

Session One: Course Overview

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Creating an Innovative Environment

  • What Does Fostering Innovation Mean?
  • Creating an Innovative Environment
  • Implementing Innovation in the Workplace

Session Three: Who Is Doing It Well?

  • Case Study: Google
  • The Best Business Activity

Session Four: A Leader’s Role in Innovation

  • What Does an Innovative Leader Look Like?
  • How to Be a Great Leader Activity
  • Pre-Assignment Review
  • Are You an Innovative Leader?
  • Creating Employee Engagement
  • How to Get Employees Involved

Session Five: Systems and Processes for Innovation

  • Systems and Processes
  • Types of Processes that Lead to Innovation
  • Hiring the Best
  • Creative Interviewing Activity

Session Six: Is it Okay to Fail?

  • Failure in Innovation
  • Shaping a New Mindset

Session Seven: Innovation and Teams

  • Is Innovation a Team Sport?
  • Diverse Teams

Session Eight: What Happens When You Foster Innovation

  • Bringing it All Together
  • Personal Action Plan
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Course Assessment Answer Key
  • Pre-Course Assessment
  • Post-Course Assessment
  • Assignment Answer Key

Course 10 - Problem Solving and Decision Making

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment: Case Study
  • Pre-Assignment: Making Connections
  • Pre-Course Assessment

 Session 2: Definitions

  • Pre-Assignment: Defining Problem Solving
  • Classifying Problems
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

 Session 3: Making Decisions

  • What it Means
  • Three Types of Decisions
  • Advice from an Expert
  • Facts vs. Information
  • Eight Ingredients for Good Decision Making
  • Decision-Making Traps

 Session 4: Getting Real

  • Introduction
  • Case Study
  • Questions

 Session 5: The Problem Solving Model

  • Model Overview
  • Another Perspective
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Real Problems
  • Making Connections
  • Phase One
  • Definition
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Solution Planning Worksheet

 Session 6: Case Study

  • Case Study
  • Making Connections

 Session 7: The Problem Solving Toolkit

  • The Basic Tools
  • Criteria
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • The Fishbone, Part One
  • The Fishbone, Part Two
  • Degrees of Support
  • About Brainstorming
  • Before Brainstorming
  • During Brainstorming
  • After Brainstorming
  • Limitations of Brainstorming
  • Brainwriting
  • Step One: Create a List
  • Step Two: Create the Diagram
  • Step Three: Link and Categorize
  • Step Four: Finalize and Review
  • Brainstorming and Brainwriting
  • More Methods

 Session 8: Aspirinia

  • Introduction
  • Individual Action Steps

 Session 9: Swotting Up

  • SWOT Analysis
  • SWOT Matrix
  • SWOT Checklist
  • Individual Analysis

 Session 10: Making Good Group Decisions

  • Working Toward the Decision
  • Model Review
  • Decision Frames
  • Stepladder Technique
  • The Delphi Technique
  • Nominal Group Technique
  • Avoiding Fatal Mistakes
  • Fighting the Status Quo

 Session 11: Analyzing and Selecting Solutions

  • Selecting Criteria
  • Deciding on Wants/Needs
  • The Cost-Benefit Analysis
  • Creating a Cost-Benefit Analysis
  • Making Connections
  • Creating a Cost-Benefit Analysis

 Session 12: Planning and Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close, and Celebrate

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

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Course duration, is listed under Course Summary

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All the required material for your course is included in the online system, you do not need to buy anything else.

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 8 to 10 Hours
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Inspire Your Creativity To Achieve Goals
  • Understand problems and the creative problem-solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and re-refine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements
Get BIG Savings with our Creative Problem Solving Online Bundle, 10 Certificate Courses
  1. Creative Problem Solving
  2. Developing Creativity
  3. Critical Thinking
  4. Personal Productivity
  5. Organizational Skills
  6. Project Management
  7. Conflict Resolution
  8. Creative Thinking and Innovation
  9. Fostering Innovation
  10. Problem Solving and Decision Making
1. Creative Problem Solving: Inspire Your Creativity To Achieve Goals

Children have an innate creative ability when they are born, but for some reason adults can lose it along the way. You will move out of the mundane, be more curious, engage, and explore new ideas. Recognize creativity and be ready when it happens.

With our Developing Creativity course, you will learn how to remove barriers that block or limit your creativity. You will improve your imagination, divergent thinking, and mental flexibility. You will learn mind mapping, individual brainstorming, and when to recognize and look for what inspires you to be more creative. 

Creativity and innovation will improve your chances of success in business and in life. Fortunately, there are steps that can be taken to inspire you and develop your creative mindset. By changing the way that you think and overcoming your fear of risk, you will improve your creativity and change your life. Implementing the guidelines in this module is the first step to forever changing your creative process.

2. Developing Creativity: Solve Problems Quickly and Easily

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day.

3. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.

4. Personal Productivity: Banish Procrastination From Your Life Once And For All

Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most. This course will help you learn new ways to organize your time for a more productive life. It will also show you some techniques for rebalancing your energy levels. It's time to exhale stale, old ideas. And, inhale new inspiration for joyful living that produces quality outcomes.

5. Organizational Skills: Achieve Your Goals By Being Organized and Productive

Good organizational skills can prove beneficial in many areas of life, including personal and business areas.

Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.

6. Project Management: Being Able to Manage Projects is Important in Getting Things Done

In the past few decades, organizations have discovered something incredible: principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.

This Project Management Online Short Course will give you an overview of the entire project management process, as well as key project management tools that they can use every day.

7. Conflict Resolution: Learn How To Resolve Conflicts Of Any Size

There are many ways to resolve conflicts - surrendering, running away, overpowering your opponent with violence, filing a lawsuit, etc.

Conflict resolution grew out of the belief that there are better options than using violence or going to court. Today, conflict resolution is used in a wide range of industries covering an array of different situations. This course will demonstrate the six-step process to resolve conflicts of any size.

You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.

8. Creative Thinking and Innovation: Develop Your Creative Side

While some people seem to be simply bursting with creativity, others find it a struggle to think outside the square. This course will teach you how to boost your creative juices.

In this course, you will identify ways to develop your creative side and build a creative environment. You’ll also learn a basic problem-solving process, individual creative thinking tools (such as the RAP model, shoe swap technique, mind mapping, metaphors, and toys), and team-based creative thinking tools (such as brainstorming, brainwriting, rolestorming, the stepladder technique, and slip writing).

9. Fostering Innovation: Learn to create an innovative workspace

This course covers the essential elements of fostering innovation in the workplace. You will understand ways they can create an innovative workspace, key traits associated with innovative leaders in the workplace, as well as specific processes and workflows that can be implemented to help their entire team become innovative thinkers. Having the tools at a teams’ fingertips, will entice them to come up with more innovative ideas, and increase the chances of success.

10. Problem Solving and Decision Making: Work Your Way Through Tough Decisions

Despite all the natural decision making and problem solving that we do, some people are very uncomfortable with having to make decisions. This course will show you how to find creative solutions with a process to identify options, research them, and then put things together in a way that works.
In this course, you will learn a three-phase problem solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Units of Study

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The Ultimate Creative Problem Solving Bundle 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Creative Problem Solving

Module One: Getting Started

Module Two: What is creativity?

  • Lesson One: Divergent Thinking
  • Lesson Two: Problem Solving
  • Lesson Three: Imagination and Inspiration
  • Lesson Four: Something Out of Nothing
  • Lesson Five: Case Study

Module Three: Getting Inspired

  • Lesson One: Introspection
  • Lesson Two: Read More
  • Lesson Three: Removing the Mental Block
  • Lesson Four: Art Inspires Art
  • Lesson Five: Case Study

Module Four: Beating Procrastication

  • Lesson One: Get Rid of Clutter
  • Lesson Two: Self-Imposed Limitations
  • Lesson Three:Build on Small Successes
  • Lesson Four: Don't Start at the Beginning
  • Lesson Five: Case Study

Module Five: Improving Your Creative Mindset

  • Lesson One: Open Mind
  • Lesson Two: Do Not Judge
  • Lesson Three: Positive Mindset
  • Lesson Four: Ask Why?
  • Lesson Five: Case Study

Module Six: Improving Your Creative Mindset

  • Lesson One: Make Associations
  • Lesson Two: Keep a Journal
  • Lesson Three: Question Assumptions
  • Lesson Four: Creative Confidence
  • Lesson Five: Case Study

Module Seven: Curiosity

  • Lesson One: Spark Your Curiosity
  • Lesson Two: Curiosity is the Engine of Creativity
  • Lesson Three: Engage
  • Lesson Four: Ask Open-Ended Questions
  • Lesson Five: Case Study

Module Eight: Take Risks

  • Lesson One: Be Confident
  • Lesson Two: Scared to Fall?
  • Lesson Three: Fake It Till You Make It
  • Lesson Four: Afraid to Be Judged
  • Lesson Five: Case Study

Module Nine: Think Like a Child

  • Lesson One: Daydream
  • Lesson Two: Be Curious
  • Lesson Three: Play Games
  • Lesson Four: Experiment
  • Lesson Five: Case Study

Module Ten: Environmental Factors

  • Lesson One: Work Area
  • Lesson Two: Additional Environments
  • Lesson Three: Get Enough Sleep
  • Lesson Four: Variables
  • Lesson Five: Case Study

Module Eleven: Individual Brainstorming

  • Lesson One: Generate A Lot of Ideas
  • Lesson Two: Mind Mapping
  • Lesson Three: Visualization
  • Lesson Four: Organize and Bring Ideas Together
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Developing Creativity

Section One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

  • What is a Problem
  • What is Creative Problem Solving?
  • What are the Steps for Creative Solving?

Section Three: Gathering Information

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods for Information Gathering

Section Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining Present State and Desired States
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Section Five: Getting Prepared to Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Section Six: Generating Solutions, Part One

  • Brainstorming Rules (Key to Success)
  • Basic Brainstorming
  • Brainwriting and Mind Mapping
  • Brainwriting
  • Mind Mapping

Section Seven: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Six Thinking Hats

Section Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Section Nine: Selecting a Solution

  • Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Analyzing Potential Problems

Section Ten: Planning Your Next Steps

  • Lesson One: Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Section Eleven: Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Section Twelve: Wrapping Up

Course 3 - Critical Thinking

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 4 - Personal Productivity

Section One: Getting Started

Section Two: Setting Goals

  • Create SMART Goals
  • Prioritising Your Goals
  • Visualise your Goals

Section Three: The Power of Routines

  • What is a Routine?
  • Personal and Professional Routines
  • Learning how to say No
  • Six Ways to Simplify Your Life

Section Four: Scheduling Yourself

  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Using a Productivity Journal
  • Appointment Scheduling
  • Task Scheduling

Section Five: Self Discipline

  • Why We Procrastinate
  • Negativity Buster
  • There’s always tomorrow

Section Six: Tackling New Tasks and Projects

  • Prioritising Tasks
  • When to Delegate

Section Seven: Using Project Management Techniques

  • Understanding Project Scope
  • Creating a Plan

Section Eight: Creating a Workspace

  • Choosing a Physical Layout
  • Ergonomics Make Personal Economic Sense

Section Nine: Organising Files and Folders

  • Managing the Paper Trail
  • De-Clutter

Section Ten: E-Mail Mania

  • Managing Email
  • Using E-Mail Time Wisely

Section Eleven: Beating Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Twelve: Wrapping Up

Course 5 - Organizational Skills

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 6 - Project Management

Module One - Getting Study

Module Two - Key Concepts (Part 1)

  • What is a project?
  • What is project management?
  • What is a project manager?

Module Three - Key Concepts (Part 2)

  • About the Project Management Institute (PMI)
  • About the Project Management Body of Knowledge (PMBOK)
  • The five process groups
  • The nine knowledge areas
  • The triple contraint

Module Four - Initiation (Part 1)

  • Identifying your Stakeholders
  • Assessing Needs and Wants
  • Setting a SMART project goal
  • Creating requirements and deliverables

Module Five - Initiation (Part 2)

  • Creating a statement of work
  • Completing the project planning worksheet
  • Completing the project charter

Module Six - Planning (Part 1)

  • Managing expectations
  • Creating a task list
  • Estimating time
  • Estimating resources
  • Estimating costs

Module Seven - Planning (Part 2)

  • Building the work breadkdown structure
  • Creating the schedule
  • Creating a risk management plan
  • Creating a communication plan

Module Eight - Planning Tools

  • The Gantt Chart
  • The Network Diagram
  • Using a RACI Chart
  • Going the extra mile: Microsoft Project

Module Nine - Executing the Project

  • Establishing baselines
  • Monitoring project progress
  • Triple constraint reduction methods

Module Ten - Maintaining and Controlling the Project

  • Making the most of status updates
  • Managing change
  • Monitoring risks

Module Eleven - Closing Out

  • Preparing for closeout
  • Celebrating successes
  • Learning from project challenges
  • Scope verification
  • A final to-do list

Module Twelve - Wrapping Up

Course 7 - Conflict Resolution

Section One: Getting Started

Section Two: Introduction to Conflict Resolution

  • Conflict, What Is It?
  • What is Effective Conflict Resolution?
  • Understanding the Effective Conflict Resolution Process

Section Three: Effective Conflict Resolution Styles

  • Collaborating
  • Competing
  • Compromising
  • Accommodating
  • Avoiding

Section Four: Creating a Communicative Atmosphere

  • Defuse Emotions
  • Setting Ground Rules
  • Choosing the Time and Place

Section Five: Mutual Understanding

  • What Do I Want?
  • What Do They Want?
  • What Do We Want?

Section Six: Focusing on Individual and Shared Needs

  • Identify Common Ground
  • Build Positive Energy and Goodwill
  • Strengthen Your Partnership

Section Seven: Analysing to the Root Cause

  • Examining Root Causes
  • Creating a Cause and Effect Diagram
  • Identifying the Benefits of Resolution

Section Eight: Create Options

  • Generate, Don’t Evaluate
  • Creating Mutual Gain Options and Multiple Option Solutions
  • Digging Deeper into Your Options

Section Nine: Solution Building

  • Creating Criteria
  • Creating a Shortlist
  • Choosing a Solution
  • Building a Plan

Module Ten: The Short Version of the Process

  • Evaluating the Situation 
  • Choosing Your Steps 
  • Creating an Action Plan 
  • Using Individual Process Steps

Module Eleven: Additional Tools

  • Stress and Anger Management Techniques 
  • The Agreement Frame 
  • Asking Open Questions

Module Twelve: Wrapping Up

Course 8 - Creative Thinking and Innovation

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: What Is Creativity And Innovation?

  • Creativity And Innovation: A Breakdown
  • What Am I?
  • Know Your Creative Potential

Session 3: Individual Creativity

  • Know Yourself
  • Practice Makes Perfect
  • Give Yourself Some Distance
  • Give Yourself Time
  • Organize Your Life
  • Educate Yourself
  • Boost Your Creative Juices

Session 4: Get Creative

  • Pre-Assignment Review

Session 5: Developing The Right Environment For Creativity

  • What Does A Creative Environment Look Like?
  • Work In An Easy And Uninterrupted Concentration
  • Make Sure You Have Everything You Need
  • Take A Break When You Need To
  • Make Your Creative Space Your Own Space
  • Exercise And Eat Well
  • Get Plenty Of Rest
  • Clear Your Mind
  • Summary
  • Build Your Creative Environment

Session 6: Creativity And Innovation In Business

  • The Role Of Creativity And Innovation In Business
  • The Birth Of The Four Seasons: A Case Study
  • Questions

Session 7: Where Does Creativity Fit Into The Problem-Solving Process?

  • Problem-Solving Models
  • Another Perspective For Creative Problem Solving
  • Breaking Down The Model
  • Keeping An Open Mind
  • Solving Problems The "Right" Way
  • Phase One
  • Perception
  • Definition
  • Analysis
  • Analysis As A Funnel
  • Phase Two
  • Creative Thinking Methods
  • Brainstorming
  • Checkerboard
  • Research And Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Planning
  • Implementation
  • Solution Planning Worksheet

Session 8: Defining The Problem

  • Problem Identification
  • Eight Essentials To Defining A Problem
  • Rephrase The Problem
  • Rephrasing Example
  • Expose And Challenge Assumptions
  • Use Facts
  • Grow Your Thinking
  • Shrink Your Environment Temporarily
  • Practice Multiple Perspectives
  • Turn It Upside Down
  • Frame The Problem Purposely And Positively
  • Tie It All Together
  • Using The Power Of Eight
  • Problem One
  • Problem Two
  • Problem Three
  • Problem Four

Session 9: Creative Techniques

  • The RAP Model
  • RRRAAAP
  • Case Study
  • Summary
  • The Shoe Swap Technique
  • Breaking Down The Model
  • Techniques For Success
  • Walk A Mile
  • Using Mind Mapping
  • Advantages Of The Mind Map
  • Creating A Mind Map
  • Map It Out!
  • Metaphors And Analogies
  • Using Metaphors And Analogies To Express Ideas
  • Make A Metaphor
  • Situation/Solution Reversal
  • Case Study
  • Reverse It To Solve It
  • Bring On The Toys!
  • Draw Instead Of Write
  • Use Objects
  • Draw It Out!

Session 10: Encouraging Creativity In A Team

  • About Brainstorming
  • Creating Ground Rules
  • Individual Brainstorming
  • Plan It Out!
  • Rolestorming
  • Case Study
  • Act It Out!
  • The Stepladder Technique
  • Stepladder Model
  • Breaking Down The Model
  • Brainwriting
  • Steps To Brainwriting
  • Advantages Of Brainwriting
  • The Slip Writing Technique
  • The Crawford Slip Writing Technique Model
  • Breaking Down The Model

Session 11: Putting It All Together

  • Nancy Clue And The Case Of The Software Upgrade
  • Task
  • Create Ideas And Choose Your Solution

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want To Go
  • How I Will Get There

Course 9 - Fostering Innovation

Session One: Course Overview

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: Creating an Innovative Environment

  • What Does Fostering Innovation Mean?
  • Creating an Innovative Environment
  • Implementing Innovation in the Workplace

Session Three: Who Is Doing It Well?

  • Case Study: Google
  • The Best Business Activity

Session Four: A Leader’s Role in Innovation

  • What Does an Innovative Leader Look Like?
  • How to Be a Great Leader Activity
  • Pre-Assignment Review
  • Are You an Innovative Leader?
  • Creating Employee Engagement
  • How to Get Employees Involved

Session Five: Systems and Processes for Innovation

  • Systems and Processes
  • Types of Processes that Lead to Innovation
  • Hiring the Best
  • Creative Interviewing Activity

Session Six: Is it Okay to Fail?

  • Failure in Innovation
  • Shaping a New Mindset

Session Seven: Innovation and Teams

  • Is Innovation a Team Sport?
  • Diverse Teams

Session Eight: What Happens When You Foster Innovation

  • Bringing it All Together
  • Personal Action Plan
  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Course Assessment Answer Key
  • Pre-Course Assessment
  • Post-Course Assessment
  • Assignment Answer Key

Course 10 - Problem Solving and Decision Making

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment: Case Study
  • Pre-Assignment: Making Connections
  • Pre-Course Assessment

 Session 2: Definitions

  • Pre-Assignment: Defining Problem Solving
  • Classifying Problems
  • Problem Identification
  • Eight Essentials to Defining a Problem
  • Problem Solving in Action

 Session 3: Making Decisions

  • What it Means
  • Three Types of Decisions
  • Advice from an Expert
  • Facts vs. Information
  • Eight Ingredients for Good Decision Making
  • Decision-Making Traps

 Session 4: Getting Real

  • Introduction
  • Case Study
  • Questions

 Session 5: The Problem Solving Model

  • Model Overview
  • Another Perspective
  • Keeping an Open Mind
  • Solving Problems the Right Way
  • Real Problems
  • Making Connections
  • Phase One
  • Definition
  • Analysis
  • Phase Two
  • Brainstorming
  • Checkerboard
  • Research and Report
  • Evaluation
  • Decision Making
  • Phase Three
  • Solution Planning Worksheet

 Session 6: Case Study

  • Case Study
  • Making Connections

 Session 7: The Problem Solving Toolkit

  • The Basic Tools
  • Criteria
  • Legitimizing Problems and Positions
  • The Communication Funnel
  • The Fishbone, Part One
  • The Fishbone, Part Two
  • Degrees of Support
  • About Brainstorming
  • Before Brainstorming
  • During Brainstorming
  • After Brainstorming
  • Limitations of Brainstorming
  • Brainwriting
  • Step One: Create a List
  • Step Two: Create the Diagram
  • Step Three: Link and Categorize
  • Step Four: Finalize and Review
  • Brainstorming and Brainwriting
  • More Methods

 Session 8: Aspirinia

  • Introduction
  • Individual Action Steps

 Session 9: Swotting Up

  • SWOT Analysis
  • SWOT Matrix
  • SWOT Checklist
  • Individual Analysis

 Session 10: Making Good Group Decisions

  • Working Toward the Decision
  • Model Review
  • Decision Frames
  • Stepladder Technique
  • The Delphi Technique
  • Nominal Group Technique
  • Avoiding Fatal Mistakes
  • Fighting the Status Quo

 Session 11: Analyzing and Selecting Solutions

  • Selecting Criteria
  • Deciding on Wants/Needs
  • The Cost-Benefit Analysis
  • Creating a Cost-Benefit Analysis
  • Making Connections
  • Creating a Cost-Benefit Analysis

 Session 12: Planning and Organizing

  • Introduction
  • Follow-Up Analysis
  • Evaluate
  • Adapt, Close, and Celebrate

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund policy.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles