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About This Course
What you will learn - Deliver Value & Create Lasting Impressions on Your Audience
  • Your Webinar Marketing Objectives
  • Marketing Webinars
  • Basic methods
  • Advanced methods
  • Email etiquette
  • Negotiation skills
  • Starting a conversation
  • The four levels of conversation
Get BIG Savings with our Ultimate Creating a Great Webinar Bundle, 10 Certificate Courses
  1. Creating a Great Webinar
  2. Promoting a Marketing Webinar
  3. Creating Winning Webinars: Getting Your Message Out
  4. Presentation Skills
  5. Media and Public Relations
  6. Marketing Basics
  7. Public Speaking
  8. Negotiation Skills
  9. Interpersonal Skills
  10. Communication Strategies
1. Creating a Great Webinar: Deliver Value & Create Lasting Impressions on Your Audience

Webinars are a great, inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of media, Webinars provide a great environment for these activities and so much more.

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Develop the skills needed to promote, host, or facilitate a great Webinar. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.

Webinars are staples of modern business. Anyone can create a webinar and reap the rewards. When webinars are done well, they can increase your customer base and grow the knowledge of your brand. Webinars that are not done well can decrease the customer base and ruin your reputation. By following the advice in the course, you will understand the necessary steps to create a successful webinar.

By the end of this Great Webinar Online Short Course, you will be able to:

  • Define webinars and their purpose
  • Choose the best formats
  • Prepare for webinars
  • Avoid common mistakes
  • Understand how to interact with the target audience
  • Follow up successfully
2. Promoting a Marketing Webinar: Learn to develop a promotion strategy    

Webinars are an affordable and effective tool for connecting with your staff, customers and your online community. As someone with the skills to create webinars — from the structure and content to how to use webinar platform technology — you are ready to join the thousands of companies and entrepreneurs using webinars to promote their products and grow their revenue.

What will you learn with our Promoting a Marketing Webinar Online Course?

  • Define the marketing objectives
  • Create an attendee avatar
  • Create and use a lead magnet
  • Develop a promotion strategy
  • Explore the potential of a joint venture
  • Create a webinar marketing calendar
3. Creating Winning Webinars: Getting Your Message Out: Take A Webinar From Idea To Presentation

Creating Winning Webinars: Getting Your Message Out sets your students up with the skills and know-how to take a webinar from idea to presentation.

There are six sessions in this course with activities woven throughout that build upon the lessons contained within. The sessions cover: what webinars are and how to use them, what not to do with webinars, how to choose the structure and how to create an outline, and, finally, how to choose a platform.

4. Presentation Skills: Create and Deliver Compelling Presentations

This course can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this Course will help you become more efficient and proficient with the skills of providing information to others.

Covering everything from writing your first needs analysis to running the presentation itself, this course will equip you with the skills and confidence to organize and host successful and professional presentations that get your message across whether you're pitching an idea, making a sale or sharing knowledge with your team.

By the end of this course, you will be able to:

  • Perform a needs analysis and prepare an outline
  • Select presentation delivery methods
  • Practice verbal and non-verbal communication skills
  • Knock down nervousness
  • Develop and use flip charts with color
  • Create targeted PowerPoint presentations
  • Utilize white boarding for reinforcement
  • Describe how video and audio enhance a presentation and list criteria for determining what types to use
  • Enrich the learning experience with humor, questions and discussion
5. Media and Public Relations: Learn the Skills to Master Media & Public Relations

In this course, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities.

Networking and public relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. This course is designed to give you practical teaching and hands-on tools that will get you networking once you complete this course.

By the end of this course, you will be able to:

  • Network for success
  • Manage "Meet and Greet" opportunities
  • Dress for success
  • Write effectively
  • Set goals
  • Manage media relations
  • Plan issue and crisis communication
  • Use social media
  • Deliver effective employee communication
6. Marketing Basics: Get a Better Understanding of Marketing and Grow Your Business

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. In this course you will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

Marketing Basics will provide the basic knowledge to show you how to build and grow your business. Marketing has changed a lot recently and having a new perspective will give you the needed information to assist in making marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

By the end of this course, you will be able to:

  • Define your market
  • Know the different types of marketing and ways to use them
  • Learn effective ways of communicating with the customer
  • Know how to set marketing goals and strategies
  • Recognize common marketing mistakes and know how to avoid
7. Public Speaking: Deliver Powerful Speeches and Outstanding Presentations

According to a recent survey, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this course you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking course will give you some basic public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power.

By the end of this Public Speaking Online Short Course, you will be able to:

  • Identify the different types of public speaking opportunities
  • Identify your message
  • Write a speech
  • Use humor effectively
  • Deal with criticism
  • Overcome nervousness
  • Deliver a speech
  • Handle questions change the pace based on the audience’s reactions.
8. Negotiation Skills: Understand The Phases Of Negotiation

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

By the end of this Negotiation Skills Online Short Course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else
9. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive
10. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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The Ultimate Creating a Great Webinar 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Creating a Great Webinar

Module One: Getting Started

Module Two: What Can a Webinar Do?

  • Lesson One: Marketing to Prospective Customers
  • Lesson Two: Training or Teaching
  • Lesson Three: Demonstrations and Presentations
  • Lesson Four: Information Sharing
  • Lesson Five: Case Study

Module Three: Successful Webinar Criteria

  • Lesson One: Passion and Enthusiasm
  • Lesson Two: Value
  • Lesson Three: Knowing Your Target Audience
  • Lesson Four: Case Study

Module Four: Find the Right Format

  • Lesson One: Tailor It to Your Audience
  • Lesson Two: Pre-Recorded
  • Lesson Three: The Live Webinar
  • Lesson Four: Two Person Team
  • Lesson Five: Case Study

Module Five: Marketing and Social Media

  • Lesson One: Blog Posts and White Papers
  • Lesson Two: Email Marketing
  • Lesson Three: Offer An Exclusive Deal
  • Lesson Four: Hashtags
  • Lesson Five: Case Study

Module Six: Leading up to Your Webinar

  • Lesson One: Reminder Emails
  • Lesson Two: Pratice and Rehearse
  • Lesson Three: Test Your Technology
  • Lesson Four: Insert Solicited Questions
  • Lessson Five: Case Study

Module Seven: Drive Up Registration

  • Lesson One: Avoid Spam Filter
  • Lesson Two: A Great Title
  • Lesson Three: Solicit Questions
  • Lesson Four: The Registration Page

Module Eight: Presentation Tips

  • Lesson One: Show, Don't Tell
  • Lesson Two: Sharing Your Desktop
  • Lesson Three: Strong Visuals
  • Lesson Four: Script It
  • Lesson Five: Case Study

Module Nine: Interacting with Your Audience

  • Lesson One: Polling and Surveys
  • Lesson Two: Answer Solicited Questions
  • Lesson Three: Activities
  • Lesson Four: Q&A Sessions
  • Lesson Five: Case Study

Module Ten: Mistakes to Avoid

  • Lesson One: Technical Issues
  • Lesson Two: Ignoring Your Audience
  • Lesson Three: Audience Not Participating
  • Lesson Four: Timing
  • Lesson Five: Case Study

Module Eleven: Post Event

  • Lesson One: Contact No Shows
  • Lesson Two: Follow Up Emails
  • Lesson Three: Call to Action
  • Lesson Four: Make It Easy to Share
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Promoting a Marketing Webinar

Session One: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: The Webinar

  • What is a Webinar? Why Use Webinars?
  • Pre-Assignment Review
  • Your Webinar Marketing Objectives
  • Marketing Webinars

Session Three: The Participant

  • Determine a Participant Profile
  • The Nine-Step Ideal Participant Profile Process
  • Ideal Participant Profile Activity
  • Where Does Your Participant Hang Out?

Session Four: Lead Magnets

  • What is a Lead Magnet?
  • Creating a Lead Magnet
  • Lead Magnet Outline Activity

Session Five: Promotion Strategy

  • What is Your Promotion Strategy?
  • Promo Time Activity
  • Webinar Marketing Calendar
  • Building Your Calendar

Session Six: Joint Ventures

  • Successful Joint Ventures
  • Joint Venture Activity
  • Joint Venture Proposal

Session Seven: Landing Pages

  • Creating a Landing Page
  • Long Version Landing Page
  • Short Version Landing Page
  • Thank-you Email and Registration Confirmation
  • Your Turn

Session Eight: Re-Evaluating

  • Re-Evaluating First Impressions
  • Personal Action Plan
  • Course Summary

Course 3 - Creating Winning Webinars: Getting Your Message Out

Session One: Course Overview

Session Two: Webinars Defined

  • Introduction
  • What is a webinar?
  • Pre-Assignment Review
  • Why use webinars?

Session Three: Best Practices

  • What not to do

Session Four: Choosing the Structure

Session Five: Creating the Outline

  • Webinar Creation Formula
  • Webinars for Education and Collaboration with Staff or Colleagues

Session Six: Choosing the Platform

  • Recommended Reading List
  • Post-Test
  • Pre- and Post-Test Answer Keys
  • Personal Action Plan

Course 4 - Presentation Skills

Module One - Getting Started

Module Two - Creating the Program

  • Performing a needs analysis
  • Writing the basic outline
  • Researching, writing, and editing

Module Three - Choosing your Delivery Methods

  • Basic methods
  • Advanced methods
  • Basic criteria to consider

Module Four - Verbal Communication Skills

  • Listening and hearing: They aren't the same thing
  • Asking questions
  • Communicating with power

Module Five - Non-Verbal Communication Skills

  • Body language
  • Gestures
  • The signals you send to others
  • It's not what you say, it's how you say it

Module Six - Overcoming Nervousness

  • Preparing mentally
  • Physical relaxation techniques
  • Appearing confident in front of the crowd

Module Seven - Creating Fantastic Flip Charts

  • Required tools
  • The advantages of pre-writing
  • Using colors appropriately
  • Creating a Plan B

Module Eight - Creating Compelling PowerPoint Presentations

  • Required tools
  • Tips and tracks
  • Creating a Plan B

Module Nine - Wow 'Em with the Whiteboard

  • Traditional and electronic whiteboards
  • Using colors appropriately
  • Creating a Plan B

Module Ten - Vibrant Videos and Amazing Audio

  • Required Tools
  • Tips and tricks
  • Creating a Plan B

Module Eleven - Pumping it Up a Notch

  • Make them laugh a little
  • Ask them a question
  • Encouraging discussion
  • Dealing with questions

Module Twelve - Wrapping Up

Course 5 - Media and Public Relations

Module One - Getting Started

Module Two - Networking for Success (Part 1)

  • Creating an effective introduction
  • Making a great first impression

Module Three  - Networking for Success (Part 2)

  • Minimising nervousness
  • Using business cards effectively
  • Remembering names

Module Four - The Meet and Greet

  • The three-step process
  • The four levels of conversation

Module Five - Dressing for Success

  • The meaning of colours
  • Interpreting common dress codes
  • Deciding what to wear

Module Six - Writing

  • Busniess letters
  • Writing proposals
  • Reports
  • Executive summaries

Module Seven - Setting Goals

  • Understanding goals
  • SMART goals
  • Helping others with goal setting

Module Eight - Media Relations

  • Television
  • Print
  • Web presence, blogs and the internet

Module Nine - Issues and Crisis Communication Planning

  • Gauging the impending crisis level
  • Providing feedback and insights
  • How information will be distributed
  • Tracking the overall effect

Module Ten - Social Media (The PR Toolkit)

  • Blogs
  • Wikis
  • Podcasts
  • Social bookmarks
  • RSS feeds

Module Eleven - Employee Communications

  • Verbal communication
  • Non-verbal communication skills (Body language)
  • Email etiquette
  • Negotiation skills
  • Making an impact

Module Twelve - Wrapping Up

Course 6 - Marketing Basics

Module One - Getting Started

Module Two -  What is Marketing?

  • What is a market?
  • Marketing is not selling
  • Understanding customer needs
  • Defining your product or service

Module Three - Common Marketing Types (Part 1)

  • Direct marketing
  • Active marketing
  • Incoming marketing
  • Outgoing marketing

Module Four - Common Marketing Types (Part 2)

  • Guerrilla marketing
  • B2B marketing
  • B2C marketing
  • Promotional marketing

Module Five - The Marketing Mix

  • Product
  • Price
  • Promotion
  • Place

Module Six - Communicating the Right Way

  • The marketing pitch
  • Sell value, not the price
  • Fun and entertaining is powerful
  • Choosing the right media

Module Seven - Customer Communications

  • Give your customers a voice
  • It's not about you, it's about them
  • Every interaction counts
  • Answers questions honestly

Module Eight - Marketing Goals

  • Brand switching
  • Repeat purchases
  • Brand loyalty
  • Inform and educate

Module Nine - The Marketing Funnel

  • Awareness
  • Interest
  • Desire
  • Action

Module Ten - Marketing Mistakes (Part 1)

  • Not taking social media seriously
  • Not having a USP
  • Cross cultural and international translations
  • Not building a relationship

Module Eleven - Marketing Mistakes (Part 2)

  • Not having a plan
  • Aiming at everyone
  • Not tracking metrics
  • Not listening to your customers

Module Twelve - Wrapping Up

Course 7 - Public Speaking

Section One: Getting Started

  • Objectives

Section Two: Different Types of Speech

  • Different Public Speaking Opportunities
  • Time, the Defining Factor

Section Three: What’s the Message

  • Needs Analysis
  • Profile Your Audience
  • Identifying Key Questions and Concerns

Section Four: Speak Like a STAR

  • Using STAR
  • S = Situation
  • T = Task
  • A = Action
  • R = Result

Section Five: Verbal Communication Skills

  • Ten Ways to Listen Better Today
  • Asking Questions
  • Paraverbal communication

Section Six: Non-Verbal Communication

  • Your Body speaks its own Language
  • The Signals You Send
  • The Power of Tone

Section Seven: Nervousness

  • Preparing Mentally using Visualisation
  • Breathing
  • A Few Extra Tips

Section Eight: Make them Laugh

  • Humour is good, but it's not stand up
  • What Makes a Joke

Section Nine: Preparing to Speak

  • Organising what you’re going to Say
  • Why Write a Speech?
  • Face the Critic

Section Ten: Delivering Your Speech

  • Don’t Underestimate the Delivery
  • Seat of your pants

Section Eleven: Questions and Tips

  • Q&A Sessions
  • Some Killer Moves

Section Twelve: Wrapping Up

Course 8 - Negotiation Skills

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Course 9 - Interpersonal Skills

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 10 - Communication Strategies

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

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•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 8 to 10 Hours
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Deliver Value & Create Lasting Impressions on Your Audience
  • Your Webinar Marketing Objectives
  • Marketing Webinars
  • Basic methods
  • Advanced methods
  • Email etiquette
  • Negotiation skills
  • Starting a conversation
  • The four levels of conversation
Get BIG Savings with our Ultimate Creating a Great Webinar Bundle, 10 Certificate Courses
  1. Creating a Great Webinar
  2. Promoting a Marketing Webinar
  3. Creating Winning Webinars: Getting Your Message Out
  4. Presentation Skills
  5. Media and Public Relations
  6. Marketing Basics
  7. Public Speaking
  8. Negotiation Skills
  9. Interpersonal Skills
  10. Communication Strategies
1. Creating a Great Webinar: Deliver Value & Create Lasting Impressions on Your Audience

Webinars are a great, inexpensive way to reach a large number of people. Webinars are great tools if you want to market a new or improved product, train employees, demonstrate a new task, or have a meeting with employees located throughout the globe. Being an interactive form of media, Webinars provide a great environment for these activities and so much more.

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Develop the skills needed to promote, host, or facilitate a great Webinar. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.

Webinars are staples of modern business. Anyone can create a webinar and reap the rewards. When webinars are done well, they can increase your customer base and grow the knowledge of your brand. Webinars that are not done well can decrease the customer base and ruin your reputation. By following the advice in the course, you will understand the necessary steps to create a successful webinar.

By the end of this Great Webinar Online Short Course, you will be able to:

  • Define webinars and their purpose
  • Choose the best formats
  • Prepare for webinars
  • Avoid common mistakes
  • Understand how to interact with the target audience
  • Follow up successfully
2. Promoting a Marketing Webinar: Learn to develop a promotion strategy    

Webinars are an affordable and effective tool for connecting with your staff, customers and your online community. As someone with the skills to create webinars — from the structure and content to how to use webinar platform technology — you are ready to join the thousands of companies and entrepreneurs using webinars to promote their products and grow their revenue.

What will you learn with our Promoting a Marketing Webinar Online Course?

  • Define the marketing objectives
  • Create an attendee avatar
  • Create and use a lead magnet
  • Develop a promotion strategy
  • Explore the potential of a joint venture
  • Create a webinar marketing calendar
3. Creating Winning Webinars: Getting Your Message Out: Take A Webinar From Idea To Presentation

Creating Winning Webinars: Getting Your Message Out sets your students up with the skills and know-how to take a webinar from idea to presentation.

There are six sessions in this course with activities woven throughout that build upon the lessons contained within. The sessions cover: what webinars are and how to use them, what not to do with webinars, how to choose the structure and how to create an outline, and, finally, how to choose a platform.

4. Presentation Skills: Create and Deliver Compelling Presentations

This course can benefit anyone who presents; a trainer, a meeting facilitator, speaker, or seminar discussion leader. No matter which role you are assuming, this Course will help you become more efficient and proficient with the skills of providing information to others.

Covering everything from writing your first needs analysis to running the presentation itself, this course will equip you with the skills and confidence to organize and host successful and professional presentations that get your message across whether you're pitching an idea, making a sale or sharing knowledge with your team.

By the end of this course, you will be able to:

  • Perform a needs analysis and prepare an outline
  • Select presentation delivery methods
  • Practice verbal and non-verbal communication skills
  • Knock down nervousness
  • Develop and use flip charts with color
  • Create targeted PowerPoint presentations
  • Utilize white boarding for reinforcement
  • Describe how video and audio enhance a presentation and list criteria for determining what types to use
  • Enrich the learning experience with humor, questions and discussion
5. Media and Public Relations: Learn the Skills to Master Media & Public Relations

In this course, you will get knowledge you need to manage effectively your image and value by forming solid networks through strategic communication planning. Effective networking is essential for day-to-day business or for those times when you are actively pursuing job opportunities.

Networking and public relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. This course is designed to give you practical teaching and hands-on tools that will get you networking once you complete this course.

By the end of this course, you will be able to:

  • Network for success
  • Manage "Meet and Greet" opportunities
  • Dress for success
  • Write effectively
  • Set goals
  • Manage media relations
  • Plan issue and crisis communication
  • Use social media
  • Deliver effective employee communication
6. Marketing Basics: Get a Better Understanding of Marketing and Grow Your Business

Marketing is an essential element for every business. It can be that one missing piece of the puzzle, and when it fits the big picture is revealed. In this course you will be given an introduction to marketing and its benefits. If you are not marketing your business you will not grow, and if you do not grow you will not succeed.

Marketing Basics will provide the basic knowledge to show you how to build and grow your business. Marketing has changed a lot recently and having a new perspective will give you the needed information to assist in making marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

By the end of this course, you will be able to:

  • Define your market
  • Know the different types of marketing and ways to use them
  • Learn effective ways of communicating with the customer
  • Know how to set marketing goals and strategies
  • Recognize common marketing mistakes and know how to avoid
7. Public Speaking: Deliver Powerful Speeches and Outstanding Presentations

According to a recent survey, 41% of people list public speaking as their biggest fear. Forget small spaces, darkness, and spiders, standing up in front of a crowd and talking is far more terrifying for most people. Through this course you will become more confident and relaxed in front of an audience which will translate into a successful speaking event.

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking course will give you some basic public speaking skills, including in-depth information on developing an engaging program and delivering your presentation with power.

By the end of this Public Speaking Online Short Course, you will be able to:

  • Identify the different types of public speaking opportunities
  • Identify your message
  • Write a speech
  • Use humor effectively
  • Deal with criticism
  • Overcome nervousness
  • Deliver a speech
  • Handle questions change the pace based on the audience’s reactions.
8. Negotiation Skills: Understand The Phases Of Negotiation

Although people often think of boardrooms, suits, and million dollar deals when they hear the word negotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

By the end of this Negotiation Skills Online Short Course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else
9. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive
10. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

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For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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The Ultimate Creating a Great Webinar 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Creating a Great Webinar

Module One: Getting Started

Module Two: What Can a Webinar Do?

  • Lesson One: Marketing to Prospective Customers
  • Lesson Two: Training or Teaching
  • Lesson Three: Demonstrations and Presentations
  • Lesson Four: Information Sharing
  • Lesson Five: Case Study

Module Three: Successful Webinar Criteria

  • Lesson One: Passion and Enthusiasm
  • Lesson Two: Value
  • Lesson Three: Knowing Your Target Audience
  • Lesson Four: Case Study

Module Four: Find the Right Format

  • Lesson One: Tailor It to Your Audience
  • Lesson Two: Pre-Recorded
  • Lesson Three: The Live Webinar
  • Lesson Four: Two Person Team
  • Lesson Five: Case Study

Module Five: Marketing and Social Media

  • Lesson One: Blog Posts and White Papers
  • Lesson Two: Email Marketing
  • Lesson Three: Offer An Exclusive Deal
  • Lesson Four: Hashtags
  • Lesson Five: Case Study

Module Six: Leading up to Your Webinar

  • Lesson One: Reminder Emails
  • Lesson Two: Pratice and Rehearse
  • Lesson Three: Test Your Technology
  • Lesson Four: Insert Solicited Questions
  • Lessson Five: Case Study

Module Seven: Drive Up Registration

  • Lesson One: Avoid Spam Filter
  • Lesson Two: A Great Title
  • Lesson Three: Solicit Questions
  • Lesson Four: The Registration Page

Module Eight: Presentation Tips

  • Lesson One: Show, Don't Tell
  • Lesson Two: Sharing Your Desktop
  • Lesson Three: Strong Visuals
  • Lesson Four: Script It
  • Lesson Five: Case Study

Module Nine: Interacting with Your Audience

  • Lesson One: Polling and Surveys
  • Lesson Two: Answer Solicited Questions
  • Lesson Three: Activities
  • Lesson Four: Q&A Sessions
  • Lesson Five: Case Study

Module Ten: Mistakes to Avoid

  • Lesson One: Technical Issues
  • Lesson Two: Ignoring Your Audience
  • Lesson Three: Audience Not Participating
  • Lesson Four: Timing
  • Lesson Five: Case Study

Module Eleven: Post Event

  • Lesson One: Contact No Shows
  • Lesson Two: Follow Up Emails
  • Lesson Three: Call to Action
  • Lesson Four: Make It Easy to Share
  • Lesson Five: Case Study

Module Twelve: Wrapping Up

Course 2 - Promoting a Marketing Webinar

Session One: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session Two: The Webinar

  • What is a Webinar? Why Use Webinars?
  • Pre-Assignment Review
  • Your Webinar Marketing Objectives
  • Marketing Webinars

Session Three: The Participant

  • Determine a Participant Profile
  • The Nine-Step Ideal Participant Profile Process
  • Ideal Participant Profile Activity
  • Where Does Your Participant Hang Out?

Session Four: Lead Magnets

  • What is a Lead Magnet?
  • Creating a Lead Magnet
  • Lead Magnet Outline Activity

Session Five: Promotion Strategy

  • What is Your Promotion Strategy?
  • Promo Time Activity
  • Webinar Marketing Calendar
  • Building Your Calendar

Session Six: Joint Ventures

  • Successful Joint Ventures
  • Joint Venture Activity
  • Joint Venture Proposal

Session Seven: Landing Pages

  • Creating a Landing Page
  • Long Version Landing Page
  • Short Version Landing Page
  • Thank-you Email and Registration Confirmation
  • Your Turn

Session Eight: Re-Evaluating

  • Re-Evaluating First Impressions
  • Personal Action Plan
  • Course Summary

Course 3 - Creating Winning Webinars: Getting Your Message Out

Session One: Course Overview

Session Two: Webinars Defined

  • Introduction
  • What is a webinar?
  • Pre-Assignment Review
  • Why use webinars?

Session Three: Best Practices

  • What not to do

Session Four: Choosing the Structure

Session Five: Creating the Outline

  • Webinar Creation Formula
  • Webinars for Education and Collaboration with Staff or Colleagues

Session Six: Choosing the Platform

  • Recommended Reading List
  • Post-Test
  • Pre- and Post-Test Answer Keys
  • Personal Action Plan

Course 4 - Presentation Skills

Module One - Getting Started

Module Two - Creating the Program

  • Performing a needs analysis
  • Writing the basic outline
  • Researching, writing, and editing

Module Three - Choosing your Delivery Methods

  • Basic methods
  • Advanced methods
  • Basic criteria to consider

Module Four - Verbal Communication Skills

  • Listening and hearing: They aren't the same thing
  • Asking questions
  • Communicating with power

Module Five - Non-Verbal Communication Skills

  • Body language
  • Gestures
  • The signals you send to others
  • It's not what you say, it's how you say it

Module Six - Overcoming Nervousness

  • Preparing mentally
  • Physical relaxation techniques
  • Appearing confident in front of the crowd

Module Seven - Creating Fantastic Flip Charts

  • Required tools
  • The advantages of pre-writing
  • Using colors appropriately
  • Creating a Plan B

Module Eight - Creating Compelling PowerPoint Presentations

  • Required tools
  • Tips and tracks
  • Creating a Plan B

Module Nine - Wow 'Em with the Whiteboard

  • Traditional and electronic whiteboards
  • Using colors appropriately
  • Creating a Plan B

Module Ten - Vibrant Videos and Amazing Audio

  • Required Tools
  • Tips and tricks
  • Creating a Plan B

Module Eleven - Pumping it Up a Notch

  • Make them laugh a little
  • Ask them a question
  • Encouraging discussion
  • Dealing with questions

Module Twelve - Wrapping Up

Course 5 - Media and Public Relations

Module One - Getting Started

Module Two - Networking for Success (Part 1)

  • Creating an effective introduction
  • Making a great first impression

Module Three  - Networking for Success (Part 2)

  • Minimising nervousness
  • Using business cards effectively
  • Remembering names

Module Four - The Meet and Greet

  • The three-step process
  • The four levels of conversation

Module Five - Dressing for Success

  • The meaning of colours
  • Interpreting common dress codes
  • Deciding what to wear

Module Six - Writing

  • Busniess letters
  • Writing proposals
  • Reports
  • Executive summaries

Module Seven - Setting Goals

  • Understanding goals
  • SMART goals
  • Helping others with goal setting

Module Eight - Media Relations

  • Television
  • Print
  • Web presence, blogs and the internet

Module Nine - Issues and Crisis Communication Planning

  • Gauging the impending crisis level
  • Providing feedback and insights
  • How information will be distributed
  • Tracking the overall effect

Module Ten - Social Media (The PR Toolkit)

  • Blogs
  • Wikis
  • Podcasts
  • Social bookmarks
  • RSS feeds

Module Eleven - Employee Communications

  • Verbal communication
  • Non-verbal communication skills (Body language)
  • Email etiquette
  • Negotiation skills
  • Making an impact

Module Twelve - Wrapping Up

Course 6 - Marketing Basics

Module One - Getting Started

Module Two -  What is Marketing?

  • What is a market?
  • Marketing is not selling
  • Understanding customer needs
  • Defining your product or service

Module Three - Common Marketing Types (Part 1)

  • Direct marketing
  • Active marketing
  • Incoming marketing
  • Outgoing marketing

Module Four - Common Marketing Types (Part 2)

  • Guerrilla marketing
  • B2B marketing
  • B2C marketing
  • Promotional marketing

Module Five - The Marketing Mix

  • Product
  • Price
  • Promotion
  • Place

Module Six - Communicating the Right Way

  • The marketing pitch
  • Sell value, not the price
  • Fun and entertaining is powerful
  • Choosing the right media

Module Seven - Customer Communications

  • Give your customers a voice
  • It's not about you, it's about them
  • Every interaction counts
  • Answers questions honestly

Module Eight - Marketing Goals

  • Brand switching
  • Repeat purchases
  • Brand loyalty
  • Inform and educate

Module Nine - The Marketing Funnel

  • Awareness
  • Interest
  • Desire
  • Action

Module Ten - Marketing Mistakes (Part 1)

  • Not taking social media seriously
  • Not having a USP
  • Cross cultural and international translations
  • Not building a relationship

Module Eleven - Marketing Mistakes (Part 2)

  • Not having a plan
  • Aiming at everyone
  • Not tracking metrics
  • Not listening to your customers

Module Twelve - Wrapping Up

Course 7 - Public Speaking

Section One: Getting Started

  • Objectives

Section Two: Different Types of Speech

  • Different Public Speaking Opportunities
  • Time, the Defining Factor

Section Three: What’s the Message

  • Needs Analysis
  • Profile Your Audience
  • Identifying Key Questions and Concerns

Section Four: Speak Like a STAR

  • Using STAR
  • S = Situation
  • T = Task
  • A = Action
  • R = Result

Section Five: Verbal Communication Skills

  • Ten Ways to Listen Better Today
  • Asking Questions
  • Paraverbal communication

Section Six: Non-Verbal Communication

  • Your Body speaks its own Language
  • The Signals You Send
  • The Power of Tone

Section Seven: Nervousness

  • Preparing Mentally using Visualisation
  • Breathing
  • A Few Extra Tips

Section Eight: Make them Laugh

  • Humour is good, but it's not stand up
  • What Makes a Joke

Section Nine: Preparing to Speak

  • Organising what you’re going to Say
  • Why Write a Speech?
  • Face the Critic

Section Ten: Delivering Your Speech

  • Don’t Underestimate the Delivery
  • Seat of your pants

Section Eleven: Questions and Tips

  • Q&A Sessions
  • Some Killer Moves

Section Twelve: Wrapping Up

Course 8 - Negotiation Skills

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Course 9 - Interpersonal Skills

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 10 - Communication Strategies

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

This month, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

• Achieve your dreams using your imagination.

• How to have faith in yourself.

Features:

• Life time access

• Complement your individual course purchase.

• Click here Personal Success Training Program to see thousands of positive reviews,

Hurry - offer - ends this month!

Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles