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About This Course
What you will learn - Increase your Financial Literacy & Improve Business Sense
  • Process improvement
  • Goal alignment
  • Being more persuasive
  • Better communication
  • 360 degree feedback
  • Talent calibration
  • Have Regular Conversations 
  • State What's Working
Get BIG Savings with our Ultimate Business Acumen Online Bundle, 10 Certificate Courses
  1. Business Acumen
  2. Risk Assessment and Management
  3. Critical Thinking
  4. Basic Bookkeeping
  5. Developing and Maintaining a Succession Plan
  6. Change Management
  7. Talent Management
  8. Developing a High-Reliability Organization
  9. Conduct Annual Employee Reviews
  10. High Performance Teams Inside the Company
1. Business Acumen: Increase your Financial Literacy & Improve Business Sense

Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense. 

Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

By the end of this Business Acumen Online Short Course, you will be able to:

  • Know how to see the big picture
  • Develop a risk management strategy
  • Know how to practice financial literacy
  • Develop critical thinking
  • Practive management acumen
  • Find key financial levers
2. Risk Assessment and Management: Knowing How To Manage Risk and Hazards are Vital in an Organization

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority as every business must face the reality of risks and hazards.

Through our Risk Assessment and Management Online Short Course you will be aware of hazards and risk that you didn’t realize were around your workplace. Identifying hazards through proper procedures will provide you with the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

By the end of this Risk Assessment and Management Online Short Course, you will be able to:

  • Identify hazards and risks
  • Update control measures
  • Grasp the fundamentals of accident reports
  • Identify risk management techniques
  • Outline a disaster recovery plan
  • Communicate to the organisation
3. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.

By the end of this Critical Thinking Online Short Course, you will be able to:

  • Understand the components of critical thinking
  • Utilise non-linear thinking
  • Use logical thinking
  • Recognise what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities
4. Basic Bookkeeping: Understand and Implement Basic Bookkeeping Principles

Whether working in someone else’s business or your own business it’s important to understand financial matters. Understanding bookkeeping basics may be the key to keeping your fiscal matters running smoothly and efficiently

The Basic Bookkeeping Online Short Course is the short and sweet answer to your problems. From accounts receivable to accounts payable, from loans to payments, this short course covers everything you’ll need to know.

More importantly, the course is essential and practical, providing an effective outline and practical tools to help you manage key financial matters.

By the end of this Basic Bookkeeping online Short Course, you will be able to:

  • Understand basic accounting terminology
  • Identify the differences between the cash and accrual accounting methods
  • Keep track of your business by becoming familiar with accounts payable and accounts receivable
  • Use a journal and general ledger to document business financials
  • Utilize the balance sheet
  • Identify different types of financial statements
  • Uncover the reasons for and actually create a budget
  • Be familiar with internal and external auditing
5. Developing and Maintaining a Succession Plan: Learn all about business succession planning today with this online course

Aimed at human resources professionals and executive leadership, Business Succession Planning will help prepare for the ongoing viability of their business operations. This course will assist you with determining key members of their organization, who is in a position to provide mentorship, strengths that the company currently possesses, and how to recover when employees choose to pursue new opportunities.

Change is a hallmark of today’s business world, especially in terms of the workforce. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone ready to take their place.

What will you learn with our Developing and Maintaining a Succession Plan Online Course?

  • Demonstrate an understanding of the value of succession planning for successful businesses.
  • Demonstrate expertise with the key elements of a succession plan.
  • Create and discuss aspects of a succession plan.
  • Discuss the elements of a succession plan in terms of roles, responsibility, function, scope, and evaluation.
6. Change Management: Manage Change Smoothly and Effectively to Achieve Your Goals

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this course.

The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give you an understanding of how change is implemented and some tools for managing reactions to change.

This course will investigate various ways of managing change leaving you better equipped to deal with future changes.

Course Topics:

  • Change Management Plan
  • Appreciative inquiry is conducted in organizations for several reasons:
  • Communication Plan
  • Four Stages of Appreciative Inquiry

By the end of this Change Management Online Short Course, you will be able to:

  •  List the steps necessary for preparing a change strategy
  •  Describe the WIFM  the individual motivators for change
  •  Use needed components to develop change management and communications plans
  •  Employ strategies for gathering data
  •  Utilize methods for leading change project status meeting and celebrating success
  •  Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  •  Use strategies for aligning people with a change
  •  Describe the importance of resiliency in the context of change
  •  Explain the importance of flexibility in the context of change
7. Talent Management: Talented Employees are the Key to Success 

Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce, and attracting better and more skilled new hires.

We all know that training and retraining is expensive, and our Talent Management course will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is the investment that will pay dividends for years to come. 

By the end of this Talent Management Online Short Course, you will be able to:

  • Define talent and talent management
  • Understand the benefits of talent management
  • Recognise performance management and ways to review talent
  • Identify employee engagement
  • Create assessments and training programs
  • Learn how to improve employee retention

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Download printer friendly course content
  7. Certificate (IAOTS Accredited)
8. Developing a High-Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

After you complete this Developing a High Reliability Organization course, you will be able to:

  • Define the characteristics of a high reliability organization.
  • Define key concepts required for high reliability, including mindfulness and expectations.
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
  • Audit activities at all stages to assess the business’ reliability.
9. Conduct Annual Employee Reviews: Understand the process of conducting an annual review

An annual review can help you keep your employees happy, engaged, and focused.  It is human nature to want to succeed.  Giving your employees feedback on their positive and negative attributes is part of the pathway to success.  A poorly designed annual review can have the reverse effect.  

With our Conducting Annual Employee Reviews course, you will discover how to conduct a well-designed employee review. By determining the categories for an annual review and understanding how it affects employee compensation, an overall increase in performance should be seen throughout your organization.

Course Objectives:

  • Understand the process of conducting an annual review.
  • Determine the categories for an annual review.
  • Know the mistakes managers make during an annual review.
  • Understand the concept of pay for performance.
  • Know how to tie employee compensation to firm-wide returns.
  • Know the value of employee communication.
  • Gauge employees’ happiness.
10. High-Performance Teams Inside the Company: High-Performance Teams Inside the Company Online Certificate Course

High-Performance Teams (Non-remote Workers) are organizations, teams, or groups working inside an office environment that is focused on achieving the same goals.

Our Performance Management Online courses helps you develop high-performance teams. It helps you keep employees motivated at work and reduces the likelihood f them leaving the organization. It ensures that only qualified employees staff the organization.

With the High-Performance Teams Inside the Company Certificate course, you will begin to see how important it is to develop a core set of high-performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high-performance teams for great success!

Key Learning Objectives

  • Understand the benefits of high-performance teams
  • Address challenges
  • Conduct effective meetings
  • Be able to see the big picture
  • Work collaboratively
  • Adequately praise team members

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultimate Business Acumen Bundle, 10 Courses includes the following courses, below is a summary of each course: 

Course 1 - Business Acumen

Module One - Getting Started

Module Two - Seeing the Big Picture

  • Short and long term interactions
  • Recognize growth opportunities
  • Mindfulness of decisions
  • Everything is related

Module Three - KPI's (Key Performance Indicators)

  • Decisiveness
  • Flexible
  • Strong initiative
  • Being intuitive

Module Four - Risk Management Strategies

  • Continuous assessment
  • Internal and external factors
  • Making adjustments and corrections
  • Knowing when to pull the trigger or plug

Module Five - Recognizing Learning Events

  • Develop a sense of always learning
  • Evaluate past decisions
  • Problems are learning opportunities
  • Recognize your blind spots

Module Six - You Need to Know These Answers and More

  • What makes my company money?
  • What were sales last year?
  • What is our profit margin?
  • What were our costs?

Module Seven - Financial Literacy (Part 1)

  • Assets
  • Financial Ratios
  • Liabilities
  • Equity

Module Eight - Financial Literacy (Part 2)

  • Income statement
  • Balance sheet
  • Cash flow statement
  • Read, read and read

Module Nine - Business Acumen in Management

  • Talent management
  • Change management
  • Asset management
  • Organisational management

Module Ten - Critical Thinking in Business

  • Ask the right questions
  • Organise data
  • Evalute the information
  • Make the decision

Module Eleven - Key Financial Levers

  • Investing in people
  • Effective communication
  • Process improvement
  • Goal alignment

Module Twelve - Wrapping Up

Course 2 - Risk Assessment and Management

Module One - Getting Started

Module Two - Identifying Hazards and Risks

  • What is a hazard?
  • What is a risk?
  • Consult with employees
  • Likelihood scale

Module Three - Seeking Out Problems before They Happen (Part 1)

  • Unique to your business
  • Walk around
  • Long term and short term
  • Common issues

Module Four - Seeking Out Problems before They Happen (Part 2)

  • Ask "What would happen if....?"
  • External events
  • Worst case scenarios
  • Consequence scale

Module Five - Everyone's Responsibility

  • See it, report it
  • If it's not safe, don't do it
  • Take appropriate precautions
  • Communicating to the organisation

Module Six - Tracking and Updating Control Measures

  • What is a Control Measure?
  • Your business procedures
  • Are they adequate?
  • Updating and maintaining

Module Seven - Risk Management Techniques

  • Reduce the risk
  • Transfer the risk
  • Avoid the risk
  • Accept the risk

Module Eight - General Office Safety and Reporting

  • Accident reports
  • Accident response plans
  • Emergency action plan
  • Training and education

Module Nine - Business Impact Analysis

  • Gather information
  • Identify vulnerabilities
  • Analyse information
  • Implement recommendations

Module Ten - Disaster Recvoery Plan

  • Make it before you need it
  • Test, update and repeat
  • Hot, warm and cold sites
  • Keep documentation simple and clear

Module Eleven - Summary of Risk Assessment

  • What are the hazards?
  • Who might be harmed?
  • Are current control measures sufficient?
  • If not, change control measures

Module Twelve - Wrapping Up

Course 3 - Critical Thinking

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 4 - Basic Bookkeeping

Module One - Introduction

Module Two - Basic Terminology (Part 1)

  • Balance Sheet
  • Assets
  • Liabilities
  • Equity
  • Income Statement
  • Revenue
  • Cost of Goods Sold
  • Expenses
  • Accounting Period

Module Three - Basic Terminology (Part 2)

  • Accounts Receivable
  • Accounts Payable
  • Depreciation
  • General Ledger
  • Interest
  • Inventory
  • Journals
  • Payroll
  • Trail Balance

Module Four - Accounting Methods

  • Cash Method
  • Accrual Method
  • Differences between Cash and Accrual

Module Five - Keeping Track of you Business

  • Accounts Payable
  • Account Receivable
  • The Journal
  • The General Ledger
  • Cash Management

Module Six - Understanding the Balance Sheet

  • The Accounting Equation
  • Double-Entry Accounting
  • Types of Assets
  • Types of Liabilities
  • Equity

Module Seven - Other Financial Statements

  • Income Statement
  • Cash Flow Statement
  • Capital Statement
  • Budget vs Actual

Module Eight - Payroll Accounting / Terminology

  • Gross Wages
  • Net Wages
  • Employee Tax Withholding's
  • Employer Tax Expenses
  • Salary Deferrals
  • Employee Payroll
  • Employee Benefits
  • Tracking Accrued Leave
  • Government Payroll Returns / Reports

Module Nine - End of Period Procedures

  • Depreciating your Assets
  • Reconciling Cash
  • Reconciling Investments
  • Working with the Trial Balance
  • Bad Debt
  • Posting Adjustments and Corrections

Module Ten - Financial Planning, Budgeting and Control

  • Reasons for Budgeting
  • Creating a Budget
  • Comparing Budget to Actual Expenses

Module Eleven - Auditing

  • What is an Audit?
  • When and Why would you Audit?
  • Internal
  • External

Module Twelve - Wrapping Up

Course 5 - Developing and Maintaining a Succession Plan

Session One: Course Overview

Session Two: A Need for Succession Planning

Session Three: Defining a Succession Plan

  • Strong Leaders and a Strong Organization
  • Components of the Plan
  • Setting the Scope

Session Four: Pre-Assignment Review

Session Five: Identifying Resources and Analyzing Risks

  • Identifying Resources
  • Risk Assessment

Session Six: Defining Roles, Responsibilities, and Functions

  • Individualized Engagement Plans
  • Working the Plan

Session Seven: Gathering Information

Session Eight: Forecasting Needs

  • Key Ingredients of a Successful Plan
  • Coaching and Mentoring

Session Nine: Putting the Plan Together

  • Using Appreciative Inquiry (AI)
  • How to Choose the Leader
  • Session Ten: Putting the Plan into Action
  • Phased Implementation
  • Technology

Session Eleven: Evaluating and Reviewing the Plan

  • Evaluation Challenges
  • Sample Evaluation
  • Check Out the Checklist

Session Twelve: Your Action Plan

  • Plan and Then Do
  • Next Steps
  • Recommended Reading List

Course 6 - Change Management

Section One: Getting Started

Section Two: Preparing for Change

  • Defining Your Strategy
  • Building the Team and the Six C’s

Section Three: Identifying WIFM

  • What’s in it for Me?
  • Building Support

Section Four: Understanding Change

  • Influences on Change
  • Common Reactions to Change
  • Tools to help the Change process

Section Five: Leading and Managing the Change

  • Preparing and Planning
  • Delegating
  • Keep the Lines of Communication Open
  • Coping with Pushback

Section Six: Obtaining & Maintaining Support

  • Force Field Analysis
  • Addressing Concerns and Issues

Section Seven: Making it a Worthwhile Exercise

  • Leading Status Meetings
  • Celebrating Successes

Section Eight: Using Appreciative Inquiry

  • The Four Stages
  • The Purposes of Appreciative Inquiry
  • AI Whole System Vs AI Summit
  • Whole-System Inquiry
  • The AI Summit

Section Nine: Bringing People to Your Side

  • Liberation of Power
  • Facts, Facts, Facts

Section Ten: Building Resilience to Change

  • Why is It Important?
  • Five Easy Steps to Increase Resilience

Section Eleven: Flexibility

  • The Importance of Flexibility?
  • Five Easy Steps for the Leader and the Individual

Section Twelve: Wrapping Up

Course 7 - Talent Management

Module One - Getting Started

Module Two - Defining Talent

  • What is talent management?
  • Types of talent
  • Skills and knowledge defined

Module Three - Understanding Talent Management

  • Guidelines
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy

Module Four - Performance Management

  • Performance management defined
  • Benefits
  • How to keep your employees motivated

Module Five - Talent Reviews

  • 360 degree feedback
  • Talent calibration
  • Maintaining an effective workforce
  • Looking to the future

Module Six - Succession and Career Planning

  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks

Module Seven - Engagement

  • Employee engagement
  • Generating engagement
  • Influences

Module Eight - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Nine - Coaching, Training and Development

  • Setting goals
  • Developing options
  • Providing feedback
  • Wrapping up

Module Ten - Do's and Don'ts

  • Do's and don'ts
  • Tips for talent management

Module Eleven - Employee Retention

  • Goals and motivation
  • The expectancy theory
  • Object oriented theory

Module Twelve - Wrapping Up

Course 8 - Developing a High Reliability Organization

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Preoccupation with Failure
  •     Resistance to Simplification
  •     Sensitivity to Operations
  •     Commitment to Resilience
  •     Deference to Expertise

Session 2: What is a High Reliability Organization?

  •     High Reliability Organizations
  •     Links in the Chain, Part One
  •     Links in the Chain, Part Two
  •     HRO Principles

Session 3: Key Concepts

  •     Expectations, Normalization, and Mindfulness
  •     Normalization
  •     Mindfulness
  •     Making Connections
  •     Case Study

Session 4: The Anticipation Principles

  •     Preoccupation with Failure
  •     Case Study
  •     Making Connections
  •     Resistance to Simplification
  •     Case Study
  •     Making Connections
  •     Sensitivity to Operations
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 5: The Containment Principles

  •     Commitment to Resilience, Part One
  •     Commitment to Resilience, Part Two
  •     Case Study
  •     Making Connections
  •     Deference to Expertise
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 6: Auditing for High Reliability

  •     Auditing Techniques
  •     Churchill’s Four Questions
  •     Making Connections
  •     Sample Audit Questions

Session 7: Test Driving

  •     Case Study, Part One
  •     Case Study, Part Two
  •     Case Study, Part Three
  •     Task

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 9 - Conduct Annual Employee Reviews

Module One: Getting Started

  • Course Objectives 

Module Two: How to Conduct Annual Reviews

  • Develop the Process 
  • Set Benchmarks Early 
  • Agreement with Set Benchmarks 
  • Hold an Effective Meeting 

Module Three: Categories for Annual Review I

  • Company Mission and Values 
  • Customer Service and Quality Control 
  • Problem - Solving/Judgment 
  • Production

Module Four: Categories for Annual Review II

  • Work Style 
  • Resource Management 
  • Communications Skills 
  • Teamwork 

Module Five: Common Mistakes Managers Make when Conducting Employee Reviews I

  • Contrast Effect 
  • Similar-to-me Effect 
  • Halo (or horn) Effect 
  • Central Tendency 

Module Six: Common Mistakes Managers Make when Conducting Employee Reviews II

  • Leniency/Desire to Please 
  • First Impression Bias 
  • Rater Bias 
  • Recency Effect 

Module Seven: Successful Tips for Concept of Pay for Performance

  • No Surprises 
  • Focus on the Basics 
  • Show Clear Disparity 
  • One for All and All for One 

Module Eight: How to Tie Employee Compensation to Firm-Wide Returns

  • Set Quarterly Revenue Target 
  • Set Employee Goal 
  • Conduct Quarterly Reviews 
  • Pay Out Quarterly 

Module Nine: How to Communicate Employee Expectations Effectively

  • Have Regular Conversations 
  • State What's Working 
  • Be Honest 
  • Provide Mentoring 

Module Ten: Meaningful Questions to Gauge Employee Happiness I

  • Ask Questions Frequently 
  • How Transparent is Management? 
  • Rate Quality of Facility? 
  • Contributing Factors to Work Easier? 

Module Eleven: Meaningful Questions to Gauge Employee Happiness II

  • What makes you Productive? 
  • Recognition? 
  • Opportunities to Grow and Advance? 
  • Confidence in Leadership? 

Module Twelve: Wrapping Up

  • Words from the Wise

Course 10 - High-Performance Teams Inside the Company

Module One: Getting Started

  • Course Objectives 

Module Two: The Benefits of High-Performance Teams

  • Creates Loyalty
  • Optimum Productivity 
  • Collaboration 
  • Creates Visibility 

Module Three: Challenges of High-Performance Teams

  • Can Create Competition 
  • High Turnover Rate 
  • Negative Focus on Productivity 
  • Fear of Failure 

Module Four: How to Build and Lead High-Performance Teams

  • Promote Understanding 
  • Provide Adequate Knowledge 
  • Facilitate Effective Interaction 
  • Conduct Effective Meetings

Module Five: Characteristics of High-Performance Teams

  • Understand the Big Picture 
  • Have Common Goals 
  • Work Collaboratively 
  • Produce Quality Results 

Module Six: Roles of an Effective Team Leader

  • Provides Adequate Training 
  • Timely, Constructive Feedback
  • Views Mistakes as Opportunities 
  • Environment of Problem-solving 

Module Seven: Leading High Performance Teams (I)

  • Vision 
  • Patience 
  • Humility 
  • Humor 

Module Eight: Leading High Performance Teams (II)

  • Courage 
  • Compliance 
  • Tolerance 
  • Gratitude 

Module Nine: Ideas for Motivating High Performance Teams

  • Let Employees Be Idealists 
  • No Negative Criticism 
  • Give Ample Praise 
  • Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers

  • Give Them Visibility 
  • Keep Them Entertained 
  • Reward Them 
  • Provide Them with Mentors 

Module Eleven: Augmenting Team Performance

  • Authority 
  • Ask Questions 
  • Quickly Resolve Differences 
  • Practice Unanimity 

Module Twelve: Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

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27.  Can I create my own course bundle?

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you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
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28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

This month, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

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Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Increase your Financial Literacy & Improve Business Sense
  • Process improvement
  • Goal alignment
  • Being more persuasive
  • Better communication
  • 360 degree feedback
  • Talent calibration
  • Have Regular Conversations 
  • State What's Working
Get BIG Savings with our Ultimate Business Acumen Online Bundle, 10 Certificate Courses
  1. Business Acumen
  2. Risk Assessment and Management
  3. Critical Thinking
  4. Basic Bookkeeping
  5. Developing and Maintaining a Succession Plan
  6. Change Management
  7. Talent Management
  8. Developing a High-Reliability Organization
  9. Conduct Annual Employee Reviews
  10. High Performance Teams Inside the Company
1. Business Acumen: Increase your Financial Literacy & Improve Business Sense

Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense. 

Business Acumen will give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

By the end of this Business Acumen Online Short Course, you will be able to:

  • Know how to see the big picture
  • Develop a risk management strategy
  • Know how to practice financial literacy
  • Develop critical thinking
  • Practive management acumen
  • Find key financial levers
2. Risk Assessment and Management: Knowing How To Manage Risk and Hazards are Vital in an Organization

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will mitigate the damage and harm. Identifying potential hazards and risks and making it part of the day to day business is important. Safety should be the first priority as every business must face the reality of risks and hazards.

Through our Risk Assessment and Management Online Short Course you will be aware of hazards and risk that you didn’t realize were around your workplace. Identifying hazards through proper procedures will provide you with the ability to prevent that accident before it occurs. Limiting and removing potential dangers through Risk Assessment will be an incredible investment.

By the end of this Risk Assessment and Management Online Short Course, you will be able to:

  • Identify hazards and risks
  • Update control measures
  • Grasp the fundamentals of accident reports
  • Identify risk management techniques
  • Outline a disaster recovery plan
  • Communicate to the organisation
3. Critical Thinking: Analyze and Evaluate Information to Boost Your Performance

Critical Thinking provides you with the skills to analyze and evaluate information. With these skills you are able to obtain the greatest amount of knowledge from a piece of data. It provides the best chance of making the correct decision, and minimizes damages if a mistake does occur.

Our Critical Thinking course will lead you to be a more rational and disciplined thinker. It will reduce bias which will provide a greater understanding of the environment. This course will provide you with the skills to evaluate, identify, and distinguish between relevant and irrelevant information which will provide an incredible boost in performance.

By the end of this Critical Thinking Online Short Course, you will be able to:

  • Understand the components of critical thinking
  • Utilise non-linear thinking
  • Use logical thinking
  • Recognise what it means to be a critical thinker
  • Evaluate information using critical thinking skills
  • Identify the benefits of critical thinking
  • Revise perspective, when necessary
  • Comprehend problem solving abilities
4. Basic Bookkeeping: Understand and Implement Basic Bookkeeping Principles

Whether working in someone else’s business or your own business it’s important to understand financial matters. Understanding bookkeeping basics may be the key to keeping your fiscal matters running smoothly and efficiently

The Basic Bookkeeping Online Short Course is the short and sweet answer to your problems. From accounts receivable to accounts payable, from loans to payments, this short course covers everything you’ll need to know.

More importantly, the course is essential and practical, providing an effective outline and practical tools to help you manage key financial matters.

By the end of this Basic Bookkeeping online Short Course, you will be able to:

  • Understand basic accounting terminology
  • Identify the differences between the cash and accrual accounting methods
  • Keep track of your business by becoming familiar with accounts payable and accounts receivable
  • Use a journal and general ledger to document business financials
  • Utilize the balance sheet
  • Identify different types of financial statements
  • Uncover the reasons for and actually create a budget
  • Be familiar with internal and external auditing
5. Developing and Maintaining a Succession Plan: Learn all about business succession planning today with this online course

Aimed at human resources professionals and executive leadership, Business Succession Planning will help prepare for the ongoing viability of their business operations. This course will assist you with determining key members of their organization, who is in a position to provide mentorship, strengths that the company currently possesses, and how to recover when employees choose to pursue new opportunities.

Change is a hallmark of today’s business world, especially in terms of the workforce. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone ready to take their place.

What will you learn with our Developing and Maintaining a Succession Plan Online Course?

  • Demonstrate an understanding of the value of succession planning for successful businesses.
  • Demonstrate expertise with the key elements of a succession plan.
  • Create and discuss aspects of a succession plan.
  • Discuss the elements of a succession plan in terms of roles, responsibility, function, scope, and evaluation.
6. Change Management: Manage Change Smoothly and Effectively to Achieve Your Goals

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. Having a smooth transition when change occurs is important in any situation and you will gain some valuable skills through this course.

The Change Management course will give any leader tools to implement changes more smoothly and to have those changes better accepted. This course will also give you an understanding of how change is implemented and some tools for managing reactions to change.

This course will investigate various ways of managing change leaving you better equipped to deal with future changes.

Course Topics:

  • Change Management Plan
  • Appreciative inquiry is conducted in organizations for several reasons:
  • Communication Plan
  • Four Stages of Appreciative Inquiry

By the end of this Change Management Online Short Course, you will be able to:

  •  List the steps necessary for preparing a change strategy
  •  Describe the WIFM  the individual motivators for change
  •  Use needed components to develop change management and communications plans
  •  Employ strategies for gathering data
  •  Utilize methods for leading change project status meeting and celebrating success
  •  Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
  •  Use strategies for aligning people with a change
  •  Describe the importance of resiliency in the context of change
  •  Explain the importance of flexibility in the context of change
7. Talent Management: Talented Employees are the Key to Success 

Every company wants to have the best and brightest employees, and with Talent Management that can be achieved. With a company's workforce generally being its highest cost, does it not make sense to invest in it? With Talent Management you are developing a more skilled workforce, and attracting better and more skilled new hires.

We all know that training and retraining is expensive, and our Talent Management course will reduce these costs. Recruiting the correct people, and keeping a talented workforce is a priority. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity. Talent Management is the investment that will pay dividends for years to come. 

By the end of this Talent Management Online Short Course, you will be able to:

  • Define talent and talent management
  • Understand the benefits of talent management
  • Recognise performance management and ways to review talent
  • Identify employee engagement
  • Create assessments and training programs
  • Learn how to improve employee retention

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Download printer friendly course content
  7. Certificate (IAOTS Accredited)
8. Developing a High-Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

After you complete this Developing a High Reliability Organization course, you will be able to:

  • Define the characteristics of a high reliability organization.
  • Define key concepts required for high reliability, including mindfulness and expectations.
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
  • Audit activities at all stages to assess the business’ reliability.
9. Conduct Annual Employee Reviews: Understand the process of conducting an annual review

An annual review can help you keep your employees happy, engaged, and focused.  It is human nature to want to succeed.  Giving your employees feedback on their positive and negative attributes is part of the pathway to success.  A poorly designed annual review can have the reverse effect.  

With our Conducting Annual Employee Reviews course, you will discover how to conduct a well-designed employee review. By determining the categories for an annual review and understanding how it affects employee compensation, an overall increase in performance should be seen throughout your organization.

Course Objectives:

  • Understand the process of conducting an annual review.
  • Determine the categories for an annual review.
  • Know the mistakes managers make during an annual review.
  • Understand the concept of pay for performance.
  • Know how to tie employee compensation to firm-wide returns.
  • Know the value of employee communication.
  • Gauge employees’ happiness.
10. High-Performance Teams Inside the Company: High-Performance Teams Inside the Company Online Certificate Course

High-Performance Teams (Non-remote Workers) are organizations, teams, or groups working inside an office environment that is focused on achieving the same goals.

Our Performance Management Online courses helps you develop high-performance teams. It helps you keep employees motivated at work and reduces the likelihood f them leaving the organization. It ensures that only qualified employees staff the organization.

With the High-Performance Teams Inside the Company Certificate course, you will begin to see how important it is to develop a core set of high-performance skills while working in an office locale. By knowing and managing the way people interact in an office setting, you will be positioning your high-performance teams for great success!

Key Learning Objectives

  • Understand the benefits of high-performance teams
  • Address challenges
  • Conduct effective meetings
  • Be able to see the big picture
  • Work collaboratively
  • Adequately praise team members

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultimate Business Acumen Bundle, 10 Courses includes the following courses, below is a summary of each course: 

Course 1 - Business Acumen

Module One - Getting Started

Module Two - Seeing the Big Picture

  • Short and long term interactions
  • Recognize growth opportunities
  • Mindfulness of decisions
  • Everything is related

Module Three - KPI's (Key Performance Indicators)

  • Decisiveness
  • Flexible
  • Strong initiative
  • Being intuitive

Module Four - Risk Management Strategies

  • Continuous assessment
  • Internal and external factors
  • Making adjustments and corrections
  • Knowing when to pull the trigger or plug

Module Five - Recognizing Learning Events

  • Develop a sense of always learning
  • Evaluate past decisions
  • Problems are learning opportunities
  • Recognize your blind spots

Module Six - You Need to Know These Answers and More

  • What makes my company money?
  • What were sales last year?
  • What is our profit margin?
  • What were our costs?

Module Seven - Financial Literacy (Part 1)

  • Assets
  • Financial Ratios
  • Liabilities
  • Equity

Module Eight - Financial Literacy (Part 2)

  • Income statement
  • Balance sheet
  • Cash flow statement
  • Read, read and read

Module Nine - Business Acumen in Management

  • Talent management
  • Change management
  • Asset management
  • Organisational management

Module Ten - Critical Thinking in Business

  • Ask the right questions
  • Organise data
  • Evalute the information
  • Make the decision

Module Eleven - Key Financial Levers

  • Investing in people
  • Effective communication
  • Process improvement
  • Goal alignment

Module Twelve - Wrapping Up

Course 2 - Risk Assessment and Management

Module One - Getting Started

Module Two - Identifying Hazards and Risks

  • What is a hazard?
  • What is a risk?
  • Consult with employees
  • Likelihood scale

Module Three - Seeking Out Problems before They Happen (Part 1)

  • Unique to your business
  • Walk around
  • Long term and short term
  • Common issues

Module Four - Seeking Out Problems before They Happen (Part 2)

  • Ask "What would happen if....?"
  • External events
  • Worst case scenarios
  • Consequence scale

Module Five - Everyone's Responsibility

  • See it, report it
  • If it's not safe, don't do it
  • Take appropriate precautions
  • Communicating to the organisation

Module Six - Tracking and Updating Control Measures

  • What is a Control Measure?
  • Your business procedures
  • Are they adequate?
  • Updating and maintaining

Module Seven - Risk Management Techniques

  • Reduce the risk
  • Transfer the risk
  • Avoid the risk
  • Accept the risk

Module Eight - General Office Safety and Reporting

  • Accident reports
  • Accident response plans
  • Emergency action plan
  • Training and education

Module Nine - Business Impact Analysis

  • Gather information
  • Identify vulnerabilities
  • Analyse information
  • Implement recommendations

Module Ten - Disaster Recvoery Plan

  • Make it before you need it
  • Test, update and repeat
  • Hot, warm and cold sites
  • Keep documentation simple and clear

Module Eleven - Summary of Risk Assessment

  • What are the hazards?
  • Who might be harmed?
  • Are current control measures sufficient?
  • If not, change control measures

Module Twelve - Wrapping Up

Course 3 - Critical Thinking

Module One - Getting Started

Module Two - Components of Critical Thinking

  • Applying reason
  • Open Mindedness
  • Analysis
  • Logic

Module Three - Non-Linear Thinking

  • Step out of your comfort zone
  • Don't jump to conclusions
  • Expect and initiate change
  • Being ready to adapt

Module Four - Logical Thinking

  • Ask the right questions
  • Organise the data
  • Evaluate the information
  • Draw conclusions

Module Five - Critical Thinker (Part 1)

  • Active listening
  • Be curious
  • Be disciplined
  • Be humble

Module Six - Critical Thinking (Part 2)

  • Seeing the big picture
  • Objectivity
  • Using your emotions
  • Being self-aware

Module Seven - Evaluate the Information

  • Making assumptions
  • Watch out for the bias
  • Ask clarifying questions
  • SWOT analysis

Module Eight - Benefits of Critical Thinking

  • Being more persuasive
  • Better communication
  • Better problem solving
  • Increased emotional intelligence

Module Nine - Changing your Perspective

  • Limitations of your point of view
  • Considering others viewpoint
  • Influences on bias
  • When new information arrives

Module Ten - Problem Solving

  • Identify inconsistencies
  • Trust your instincts
  • Asking why?
  • Evaluate the solution(s)

Module Eleven - Putting it all Together

  • Retaining your new skills
  • Reflect and learn from mistakes
  • Always ask questions
  • Practicing critical thinking

Module Twelve - Wrapping Up

Course 4 - Basic Bookkeeping

Module One - Introduction

Module Two - Basic Terminology (Part 1)

  • Balance Sheet
  • Assets
  • Liabilities
  • Equity
  • Income Statement
  • Revenue
  • Cost of Goods Sold
  • Expenses
  • Accounting Period

Module Three - Basic Terminology (Part 2)

  • Accounts Receivable
  • Accounts Payable
  • Depreciation
  • General Ledger
  • Interest
  • Inventory
  • Journals
  • Payroll
  • Trail Balance

Module Four - Accounting Methods

  • Cash Method
  • Accrual Method
  • Differences between Cash and Accrual

Module Five - Keeping Track of you Business

  • Accounts Payable
  • Account Receivable
  • The Journal
  • The General Ledger
  • Cash Management

Module Six - Understanding the Balance Sheet

  • The Accounting Equation
  • Double-Entry Accounting
  • Types of Assets
  • Types of Liabilities
  • Equity

Module Seven - Other Financial Statements

  • Income Statement
  • Cash Flow Statement
  • Capital Statement
  • Budget vs Actual

Module Eight - Payroll Accounting / Terminology

  • Gross Wages
  • Net Wages
  • Employee Tax Withholding's
  • Employer Tax Expenses
  • Salary Deferrals
  • Employee Payroll
  • Employee Benefits
  • Tracking Accrued Leave
  • Government Payroll Returns / Reports

Module Nine - End of Period Procedures

  • Depreciating your Assets
  • Reconciling Cash
  • Reconciling Investments
  • Working with the Trial Balance
  • Bad Debt
  • Posting Adjustments and Corrections

Module Ten - Financial Planning, Budgeting and Control

  • Reasons for Budgeting
  • Creating a Budget
  • Comparing Budget to Actual Expenses

Module Eleven - Auditing

  • What is an Audit?
  • When and Why would you Audit?
  • Internal
  • External

Module Twelve - Wrapping Up

Course 5 - Developing and Maintaining a Succession Plan

Session One: Course Overview

Session Two: A Need for Succession Planning

Session Three: Defining a Succession Plan

  • Strong Leaders and a Strong Organization
  • Components of the Plan
  • Setting the Scope

Session Four: Pre-Assignment Review

Session Five: Identifying Resources and Analyzing Risks

  • Identifying Resources
  • Risk Assessment

Session Six: Defining Roles, Responsibilities, and Functions

  • Individualized Engagement Plans
  • Working the Plan

Session Seven: Gathering Information

Session Eight: Forecasting Needs

  • Key Ingredients of a Successful Plan
  • Coaching and Mentoring

Session Nine: Putting the Plan Together

  • Using Appreciative Inquiry (AI)
  • How to Choose the Leader
  • Session Ten: Putting the Plan into Action
  • Phased Implementation
  • Technology

Session Eleven: Evaluating and Reviewing the Plan

  • Evaluation Challenges
  • Sample Evaluation
  • Check Out the Checklist

Session Twelve: Your Action Plan

  • Plan and Then Do
  • Next Steps
  • Recommended Reading List

Course 6 - Change Management

Section One: Getting Started

Section Two: Preparing for Change

  • Defining Your Strategy
  • Building the Team and the Six C’s

Section Three: Identifying WIFM

  • What’s in it for Me?
  • Building Support

Section Four: Understanding Change

  • Influences on Change
  • Common Reactions to Change
  • Tools to help the Change process

Section Five: Leading and Managing the Change

  • Preparing and Planning
  • Delegating
  • Keep the Lines of Communication Open
  • Coping with Pushback

Section Six: Obtaining & Maintaining Support

  • Force Field Analysis
  • Addressing Concerns and Issues

Section Seven: Making it a Worthwhile Exercise

  • Leading Status Meetings
  • Celebrating Successes

Section Eight: Using Appreciative Inquiry

  • The Four Stages
  • The Purposes of Appreciative Inquiry
  • AI Whole System Vs AI Summit
  • Whole-System Inquiry
  • The AI Summit

Section Nine: Bringing People to Your Side

  • Liberation of Power
  • Facts, Facts, Facts

Section Ten: Building Resilience to Change

  • Why is It Important?
  • Five Easy Steps to Increase Resilience

Section Eleven: Flexibility

  • The Importance of Flexibility?
  • Five Easy Steps for the Leader and the Individual

Section Twelve: Wrapping Up

Course 7 - Talent Management

Module One - Getting Started

Module Two - Defining Talent

  • What is talent management?
  • Types of talent
  • Skills and knowledge defined

Module Three - Understanding Talent Management

  • Guidelines
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy

Module Four - Performance Management

  • Performance management defined
  • Benefits
  • How to keep your employees motivated

Module Five - Talent Reviews

  • 360 degree feedback
  • Talent calibration
  • Maintaining an effective workforce
  • Looking to the future

Module Six - Succession and Career Planning

  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks

Module Seven - Engagement

  • Employee engagement
  • Generating engagement
  • Influences

Module Eight - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Nine - Coaching, Training and Development

  • Setting goals
  • Developing options
  • Providing feedback
  • Wrapping up

Module Ten - Do's and Don'ts

  • Do's and don'ts
  • Tips for talent management

Module Eleven - Employee Retention

  • Goals and motivation
  • The expectancy theory
  • Object oriented theory

Module Twelve - Wrapping Up

Course 8 - Developing a High Reliability Organization

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Preoccupation with Failure
  •     Resistance to Simplification
  •     Sensitivity to Operations
  •     Commitment to Resilience
  •     Deference to Expertise

Session 2: What is a High Reliability Organization?

  •     High Reliability Organizations
  •     Links in the Chain, Part One
  •     Links in the Chain, Part Two
  •     HRO Principles

Session 3: Key Concepts

  •     Expectations, Normalization, and Mindfulness
  •     Normalization
  •     Mindfulness
  •     Making Connections
  •     Case Study

Session 4: The Anticipation Principles

  •     Preoccupation with Failure
  •     Case Study
  •     Making Connections
  •     Resistance to Simplification
  •     Case Study
  •     Making Connections
  •     Sensitivity to Operations
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 5: The Containment Principles

  •     Commitment to Resilience, Part One
  •     Commitment to Resilience, Part Two
  •     Case Study
  •     Making Connections
  •     Deference to Expertise
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 6: Auditing for High Reliability

  •     Auditing Techniques
  •     Churchill’s Four Questions
  •     Making Connections
  •     Sample Audit Questions

Session 7: Test Driving

  •     Case Study, Part One
  •     Case Study, Part Two
  •     Case Study, Part Three
  •     Task

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 9 - Conduct Annual Employee Reviews

Module One: Getting Started

  • Course Objectives 

Module Two: How to Conduct Annual Reviews

  • Develop the Process 
  • Set Benchmarks Early 
  • Agreement with Set Benchmarks 
  • Hold an Effective Meeting 

Module Three: Categories for Annual Review I

  • Company Mission and Values 
  • Customer Service and Quality Control 
  • Problem - Solving/Judgment 
  • Production

Module Four: Categories for Annual Review II

  • Work Style 
  • Resource Management 
  • Communications Skills 
  • Teamwork 

Module Five: Common Mistakes Managers Make when Conducting Employee Reviews I

  • Contrast Effect 
  • Similar-to-me Effect 
  • Halo (or horn) Effect 
  • Central Tendency 

Module Six: Common Mistakes Managers Make when Conducting Employee Reviews II

  • Leniency/Desire to Please 
  • First Impression Bias 
  • Rater Bias 
  • Recency Effect 

Module Seven: Successful Tips for Concept of Pay for Performance

  • No Surprises 
  • Focus on the Basics 
  • Show Clear Disparity 
  • One for All and All for One 

Module Eight: How to Tie Employee Compensation to Firm-Wide Returns

  • Set Quarterly Revenue Target 
  • Set Employee Goal 
  • Conduct Quarterly Reviews 
  • Pay Out Quarterly 

Module Nine: How to Communicate Employee Expectations Effectively

  • Have Regular Conversations 
  • State What's Working 
  • Be Honest 
  • Provide Mentoring 

Module Ten: Meaningful Questions to Gauge Employee Happiness I

  • Ask Questions Frequently 
  • How Transparent is Management? 
  • Rate Quality of Facility? 
  • Contributing Factors to Work Easier? 

Module Eleven: Meaningful Questions to Gauge Employee Happiness II

  • What makes you Productive? 
  • Recognition? 
  • Opportunities to Grow and Advance? 
  • Confidence in Leadership? 

Module Twelve: Wrapping Up

  • Words from the Wise

Course 10 - High-Performance Teams Inside the Company

Module One: Getting Started

  • Course Objectives 

Module Two: The Benefits of High-Performance Teams

  • Creates Loyalty
  • Optimum Productivity 
  • Collaboration 
  • Creates Visibility 

Module Three: Challenges of High-Performance Teams

  • Can Create Competition 
  • High Turnover Rate 
  • Negative Focus on Productivity 
  • Fear of Failure 

Module Four: How to Build and Lead High-Performance Teams

  • Promote Understanding 
  • Provide Adequate Knowledge 
  • Facilitate Effective Interaction 
  • Conduct Effective Meetings

Module Five: Characteristics of High-Performance Teams

  • Understand the Big Picture 
  • Have Common Goals 
  • Work Collaboratively 
  • Produce Quality Results 

Module Six: Roles of an Effective Team Leader

  • Provides Adequate Training 
  • Timely, Constructive Feedback
  • Views Mistakes as Opportunities 
  • Environment of Problem-solving 

Module Seven: Leading High Performance Teams (I)

  • Vision 
  • Patience 
  • Humility 
  • Humor 

Module Eight: Leading High Performance Teams (II)

  • Courage 
  • Compliance 
  • Tolerance 
  • Gratitude 

Module Nine: Ideas for Motivating High Performance Teams

  • Let Employees Be Idealists 
  • No Negative Criticism 
  • Give Ample Praise 
  • Have Lunch with Each Employee 

Module Ten: Steps to Retaining High Performers

  • Give Them Visibility 
  • Keep Them Entertained 
  • Reward Them 
  • Provide Them with Mentors 

Module Eleven: Augmenting Team Performance

  • Authority 
  • Ask Questions 
  • Quickly Resolve Differences 
  • Practice Unanimity 

Module Twelve: Wrapping Up

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles