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The Ultimate Emotional Intelligence Training Online Bundle, 4 Certificate Courses

Learn & Control Actions & Emotions in A Positive Way

Control and Understand Actions and Emotions in A Positive Way

Emotional Intelligence is a core skill that governs both how you are perceived by others and how others perceive you.

This comprehensive online bundle includes 4 courses covering topics Emotional Intelligence, Anger Management: Understanding Anger, Beyond Workplace Politics: Using Social and Emotional Competencies and Communication Strategies, these 4 courses complement each other and together will allow you to develop a thorough understanding of Emotional Intelligence and how you can develop this essential skill to help you achieve success.

Beginning with our Emotional Intelligence course you will gain a better understanding of self-management and self-awareness. This, in turn, will give you better insight and control over your actions and emotions. With a greater understanding of emotions, you will experience a positive impact on your professional and personal lives.

Next, Anger Management: Understanding Anger will give you that constructive approach to managing anger in the workplace. You will learn how to identify anger triggers and what to do when they get angry. Through specific coping and planning techniques, you will learn how anger can become a positive tool.

Increasing Beyond Workplace Politics: Using Social and Emotional Competencies will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two-way street, know the rules of the road!

Finally, with our Communication Strategies, you will learn to promote healthy and effective communication between co-workers, as well as within your personal relationships.

For a comprehensive list of all courses available and their units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, control your emotions with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Emotional Intelligence Training Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Bundle Packages Courses

If you’re hoping to get more bang for your buck, check out the rest of the course bundle packages from the Courses For Success range!

Receive Lifetime Access to Course Materials, so you can review at any time.

Emotional Intelligence: Learn & Control Actions & Emotions in A Positive Way, consists of 4 Courses:

Course 1 - Certificate In Emotional Intelligence Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment 

Session 2: History of Emotional Intelligence

  • History of Emotional Intelligence, Part One
  • Making Connections, Part One
  • Making Connections, Part Two
  • History of Emotional Intelligence, Part Two

Session 3: Emotional Intelligence Defined

  • Definitions and Thoughts
  • The Six Seconds Model
  • Making Connections

Session 4: Blueprint

  • Instructions
  • Identify Emotions
  • Understand and Manage
  • Use and Communicate

Session 5: Optimism 

  • Defining Optimism and Pessimism
  • Choosing Our Approach
  • ABC's of Optimism
  • Pessimism versus Optimism
  • VET Process 
  • Adversities

Session 6: Validating Emotions in Others

  • The VALUE Technique
  • The SOLER Technique
  • Communication Technique

Session 7: Understanding Emotions

  • The Seven Human Emotions
  • What Do Emotions Tell Us?
  • Applying Emotional Intelligence
  • Positives and Negatives
  • The Emotional Map
  • Plutchik's Wheel of Emotions

Session 8: Setting Your Personal Vision

  • Defining Your Principles
  • Creating Your Vision
  • Understanding Your Values
  • Defining Our Values
  • Identifying Our Influences
  • Think in Terms of Relationships
  • Creating Your Vision Statement
  • What's Standing in Your Way?
  • Think in Terms of Relationships
  • Relationship Worksheet
  • Creating Your Vision Statement

Session 9: A Personal Action Plan

  • Starting Point 
  • Where I Want to Go
  • How I Will Get There
  • Summary
  • Recommended Reading List

Course 2 - Certificate In Anger Management: Understanding Anger Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Assignment

Session 2: Definitions

  • About Anger
  • The Five Dimensions of Anger
  • Making Connections
  • Pre- Assignment Review

Session 3: Costs and Pay-Offs

  • What it Means
  • What Are Your Anger Pay-Offs?
  • What Are Your Anger Pay-Offs?

Session 4: The Anger Process

  • What is the Process?
  • Reactions to Anger
  • Understanding Trigger Thoughts
  • Personal Hot Buttons
  • Triggers
  • Using the Anger Log
  • Anger Log Example
  • Considering Our Anger

Session 5: How Does Anger Affect Our Thinking?

  • Is Anger the Best Response?
  • Distorted Thinking
  • Magnifying
  • Destructive Labeling
  • Imperative Thinking
  • Mind Reading
  • Conclusion

Session 6: Understanding Behavior Types

  • Introduction
  • Manipulative or Passive-Aggressive Behavior
  • Passive Behavior
  • Assertive Behavior

Session 7: Managing Anger

  • Coping Strategies
  • Sanctuary
  • Sanctuary
  • Taking Care of Yourself
  • Relaxation Techniques
  • Relaxation Techniques

Session 8: Communication Tips and Tricks

  • Asking Good Questions
  • Closed Questions
  • Open Questions
  • Using Questions Effectively
  • Other Types of Open-Ended Questions
  • Active Listening Skills
  • Responding to Feelings
  • Tips for Becoming a Better Listener
  • I Messages
  • The Assertiveness Formula
  • Making Connections

Session 9: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
  • Summary
  • Recommended Reading List
  • Post-Course Assessment
  • Course Completion

Course 3 - Certificate In Beyond Workplace Politics: Using Social and Emotional Competencies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

Session 2: What is Workplace Politics?

  • Workplace Politics
  • Formal Versus Informal Hierarchy
  • What to Do About Rumors

Session 3: Lessons from Social and Emotional Intelligence

  • History of Social and Emotional Intelligence
  • Defining Social and Emotional Intelligence

Session 4: Self-Awareness

  • Understanding Self-Awareness

Session 5: Self-Management

  • Understanding Self-Management
  • Improving Self-Management through Reflection
  • Reflective Diary

Session 6: Social Awareness

  • Empathy, Organizational and Service Awareness
  • Empathy
  • Organizational Awareness
  • Service Awareness

Session 7: Good Relationship Skills

  • Identifying Relationship Skills
  • N’Derial III, Part One
  • N’Derial III, Part Two
  • Individual Action Steps
  • Reflection

Session 8: Responsible Decision Making

  • Decision Making
  • Decision-Making Traps
  • Decision Wheel
  • Decision Wheel Method

Session 9: Creating Your Workplace Philosophy

  • Philosophy Statement
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Communication Strategies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:


  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 02TUEITBVS
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate