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About This Course
What you will learn - Eliminate Defects and Waste in Your Business Processes
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem
  • Present ideas for continuous improvement
  • Define the term “gap analysis”
  • Identify different types of gap analyses
  • Understand the Basics of Six Sigma
  • Create a gap analysis report
  • Describe what is required to regulate a process
Get BIG Savings with our Six Sigma and Lean Process Online Bundle, 5 Certificate Courses
  1. Six Sigma and Lean Process
  2. Continuous Improvement with Lean
  3. Process Improvement with Gap Analysis
  4. Six Sigma Business Improvement Plan
  5. Developing a High Reliability Organization
1. Six Sigma and Lean Process: Eliminate Defects and Waste in Your Business Processes

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give you an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in own organizations.

After you complete this Six Sigma and Lean Process course, you will be able to:

  • Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
  • Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
  • Describe the key dimensions of quality - product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem
  • Design and install new controls to hold the gains and to prevent the problem from returning
2. Continuous Improvement with Lean: Learn the Basics of Continuous Improvement Strategies

This Continuous Improvement with Lean Online Course is an ideal choice if you’re ready to take your Lean knowledge to the next step. In it, we will explore what continuous improvement is all about and how Lean methodology can help get you there.

In this Continuous Improvement with Lean course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify – Plan – Execute – Review cycle, and wraps up with an in-depth case study to help you practice what you have learned

After you complete this Learn the Basics of Continuous Improvement Strategies course, you will be able to:

  • Describe what continuous improvement with Lean is all about.
  • Explain the concepts of the continuous improvement cycle: Identify, Plan, Execute, and Review.
  • Apply Lean continuous improvement concepts to a case study.
  • Present ideas for continuous improvement.
3. Process Improvement with Gap Analysis: Improve Organizational Processes Through Gap Analysis

Gap analysis is a useful tool to improve processes in an organization or business. It will help you reveal and bridge process gaps. Gap analysis can be used in various facets of a business and in many ways to get to the desired end result.

You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.

After you complete this Process Improvement with Gap Analysis course, you will be able to:

  • Define the term “gap analysis.”
  • Identify different types of gap analyses.
  • Perform all stages of the gap analysis process.
  • Create a gap analysis report.
4. Six Sigma Business Improvement Plan: Learn The Skills You Need To Implement A Six Sigma Business Improvement Plan

This course will give you the skills you need to implement a Six Sigma business improvement plan to your business. You will learn what Six Sigma is and different methods to apply in a practical sense by using a set of tools. You will then wrap things up with a consideration of managing relationships with your customers, both internal and external.

Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships.

After you complete this Six Sigma: Entering the Dojo course, you will be able to:

  • Understand the Basics of Six Sigma.
  • Describe the seven quality tools to solve process problems.
  • Describe the various quality management tools.
  • Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects.
  • Describe the importance of customer relationships in a quality organization.
5. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

After you complete this Developing a High Reliability Organization course, you will be able to:

  • Define the characteristics of a high reliability organization.
  • Define key concepts required for high reliability, including mindfulness and expectations.
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
  • Audit activities at all stages to assess the business’ reliability.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

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The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Receive Lifetime Access to Course Materials, so you can review at any time.

The Six Sigma and Lean Process 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Six Sigma and Lean Process

Module One - Getting Started

Module Two - Understanding Lean

  • About six sigma
  • About lean
  • History behind lean
  • Toyota production systems
  • The toyota precepts

Module Three - Liker's Toyota Way

  • Philosophy
  • Process
  • People and partners
  • Problem solving

Module Four - The TPS House

  • The goals of TPS
  • The first pillar - Just in time (JIT)
  • The second pillar - Jidoka (Error-free production)
  • Kaizen (Continuous improvement)
  • The foundation of the house

Module Five - The Five Principles of Lean Business

  • Value
  • Value Stream
  • Flow
  • Pull
  • Seek perfection

Module Six - The First Improvement Concept (Value)

  • Basic characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano model

Module Seven - The Second Improvement Concept (Waste)

  • Muda
  • Mura
  • Muri
  • The new wasters

Module Eight - The Third Improvement Concept (Variation)

  • Common cause
  • Special cause
  • Tampering
  • Structural

Module Nine - The Fourth Improvement Concept (Complexity)

  • What is complexity?
  • What causes complexity?
  • How to simplify?

Module Ten - The Fifth Improvement Concept (Continuous Improvement)

  • The PDSA cycle (Plan, Do, Study, Act)
  • The DMAIC method

Module Eleven - The Improvement Toolkit

  • Gemba
  • Genchi Genbutsu
  • Womack's Principle
  • Kaizen
  • A roadmap for implementation

Module Twelve - Wrapping Up

Course 2 - Certificate In Continuous Improvement with Lean

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Continuous Improvement

  • Definitions
  • Continuous Improvement
  • Pre-Assignment Review
  • How Can Lean Help?
  • Fully Adopted
  • Four-Stage Cycle
  • Making Connections

 Session 3: Stage One – Identify Areas For Improvement

  • Making It Valuable
  • Test the Theory

 Session 4: Stage Two – Create a Plan for Improvement

  • Building the Plan
  • Breaking Down the Steps
  • Next Steps
  • Where Are You At?

 Session 5: Stage Three – Implement the Changes

  • Taking the Lead
  • Staying Focused
  • Value Stream

 Session 6: Stage Four – Review the Impact

  • Remember to be Green with Lean
  • Making Connections
  • The Review Stage
  • Checklist for Success
  • The Three-Foot Circle
  • Review in Progress
  • Making Connections

 Session 7: Test Driving

  • Background Information
  • Case Study, Part One
  • Case Study, Part Two
  • Identify Opportunities for Improvement
  • Define the Process to Improve
  • Toolkit: Flow Charts, Part One
  • Toolkit: Flow Charts, Part Two
  • Toolkit: Flow Charts, Part Three
  • Toolkit: Ishikawa Diagrams
  • Toolkit: SIPOC Diagrams, Part One
  • Toolkit: SIPOC Diagrams, Part Two
  • Toolkit: Value Stream Map, Part One
  • Toolkit: Value Stream Map, Part Two
  • Work on Your Plan
  • Polish Your Plan

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Process Improvement with Gap Analysis

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: What is Gap Analysis?

  • Defining Gap Analysis
  • Where Gaps Occur
  • The Business Case for Gap Analysis
  • Types of Gap Analyses
  • Making Connections

Session 3: The Gap Analysis Process

  • Process Overview
  • Recording the Data
  • Step One: Identify the Future State, Part One
  • Step One: Identify the Future State, Part Two
  • Step Two: Identify the Current State, Part One
  • Step Two: Identify the Current State, Part Two
  • Step Three: Measure the Gap, Part One
  • Step Three: Measure the Gap, Part Two
  • Step Four: Create an Action Plan
  • Step Five: Implement and Follow Up
  • Making Connections
  • Task

Session 4: Supporting Tools

  • The McKinsey 7S Model
  • The 7S Framework
  • About the Elements
  • SWOT Analysis
  • Sample SWOT
  • The Five Whys Technique
  • Example
  • The Fishbone Diagram
  • About the Diagram
  • Making Connections, Part One
  • Making Connections, Part Two
  • Task One
  • Task Two
  • Task Three

Session 5: Creating a Gap Analysis Report

  • Essential Elements of a Gap Analysis Report
  • Extra Elements

Session Six: Test Driving

  • Pre-Assignment Review
  • Toolbox
  • SWOT Analysis
  • Five Whys

Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Six Sigma Business Improvement Plan

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: Six Sigma Basics

  • Introduction
  • DMAIC and DMADV?

Session 3: Improvement Tools

  • Check Sheets and Flowcharts, Part 1
  • Check Sheets and Flowcharts, Part 2
  • Check Sheets and Flowcharts, Part 3
  • Check Sheets and Flowcharts, Part 4
  • Scatter Diagrams and Histograms, Part 1
  • Scatter Diagrams and Histograms, Part 2
  • Pareto Analysis
  • Control Charts
  • Cause-and-Effect Diagrams
  • Improvement Tool Activity

Session 4: Management Tools for Generating Ideas

  • Brainstorming and Affinity Diagrams, Part 1
  • Brainstorming and Affinity Diagrams, Part 2
  • Making Connections
  • Other Idea Generating Techniques, Part 1
  • Other Idea Generating Techniques, Part 2

Session 5: Continuous Improvement

  • Continuous Improvement
  • How to Carry Out a Six Sigma Continuous Improvement Project, Part 1
  • How to Carry Out a Six Sigma Continuous Improvement Project, Part 2
  • Making Connections

Session 6: Customer Relationships

  • Customer Satisfaction
  • Obtaining Customer Feedback, Part One
  • Obtaining Customer Feedback, Part Two

A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Developing a High Reliability Organization

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Preoccupation with Failure
  • Resistance to Simplification
  • Sensitivity to Operations
  • Commitment to Resilience
  • Deference to Expertise

Session 2: What is a High Reliability Organization?

  • High Reliability Organizations
  • Links in the Chain, Part One
  • Links in the Chain, Part Two
  • HRO Principles

Session 3: Key Concepts

  • Expectations, Normalization, and Mindfulness
  • Normalization
  • Mindfulness
  • Making Connections
  • Case Study

Session 4: The Anticipation Principles

  • Preoccupation with Failure
  • Case Study
  • Making Connections
  • Resistance to Simplification
  • Case Study
  • Making Connections
  • Sensitivity to Operations
  • Case Study
  • Making Connections, Part One
  • Making Connections, Part Two

Session 5: The Containment Principles

  • Commitment to Resilience, Part One
  • Commitment to Resilience, Part Two
  • Case Study
  • Making Connections
  • Deference to Expertise
  • Case Study
  • Making Connections, Part One
  • Making Connections, Part Two

Session 6: Auditing for High Reliability

  • Auditing Techniques
  • Churchill’s Four Questions
  • Making Connections
  • Sample Audit Questions

Session 7: Test Driving

  • Case Study, Part One
  • Case Study, Part Two
  • Case Study, Part Three
  • Task

Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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Course Bundles

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Six Sigma and Lean Process Online Bundle, 5 Certificate Courses

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Eliminate Defects and Waste in Your Business Processes

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Eliminate Defects and Waste in Your Business Processes
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem
  • Present ideas for continuous improvement
  • Define the term “gap analysis”
  • Identify different types of gap analyses
  • Understand the Basics of Six Sigma
  • Create a gap analysis report
  • Describe what is required to regulate a process
Get BIG Savings with our Six Sigma and Lean Process Online Bundle, 5 Certificate Courses
  1. Six Sigma and Lean Process
  2. Continuous Improvement with Lean
  3. Process Improvement with Gap Analysis
  4. Six Sigma Business Improvement Plan
  5. Developing a High Reliability Organization
1. Six Sigma and Lean Process: Eliminate Defects and Waste in Your Business Processes

Six Sigma is a data-driven approach for eliminating defects and waste in any business process. You can compare Six Sigma with turning your water faucet and experiencing the flow of clean, clear water. Reliable systems are in place to purify, treat, and pressure the water through the faucet. That is what Six Sigma does to business: it treats the processes in business so that they deliver their intended result.

Our Lean Process And Six Sigma course will provide an introduction to this way of thinking that has changed so many corporations in the world. This course will give you an overview of the Six Sigma methodology, and some of the tools required to deploy Six Sigma in own organizations.

After you complete this Six Sigma and Lean Process course, you will be able to:

  • Develop a 360 degree view of Six Sigma and how it can be implemented in any organization
  • Identify the fundamentals of lean manufacturing, lean enterprise and lean principles
  • Describe the key dimensions of quality - product features and freedom from deficiencies
  • Develop attributes and value according to the Kano Model
  • Understand how products and services that have the right features and are free from deficiencies can promote customer satisfaction and attract and retain new customers
  • Describe what is required to regulate a process
  • Give examples of how poor quality affects operating expenses in the areas of appraisal, inspection costs, internal failure costs and external failure costs
  • Using basic techniques such as DMAIC and how to identify Six Sigma Projects
  • Use specific criteria to evaluate a project
  • Discover root causes of a problem
  • Design and install new controls to hold the gains and to prevent the problem from returning
2. Continuous Improvement with Lean: Learn the Basics of Continuous Improvement Strategies

This Continuous Improvement with Lean Online Course is an ideal choice if you’re ready to take your Lean knowledge to the next step. In it, we will explore what continuous improvement is all about and how Lean methodology can help get you there.

In this Continuous Improvement with Lean course, you will learn about developing continuous improvement strategies in the workplace using Lean methodology. The course focuses on the Identify – Plan – Execute – Review cycle, and wraps up with an in-depth case study to help you practice what you have learned

After you complete this Learn the Basics of Continuous Improvement Strategies course, you will be able to:

  • Describe what continuous improvement with Lean is all about.
  • Explain the concepts of the continuous improvement cycle: Identify, Plan, Execute, and Review.
  • Apply Lean continuous improvement concepts to a case study.
  • Present ideas for continuous improvement.
3. Process Improvement with Gap Analysis: Improve Organizational Processes Through Gap Analysis

Gap analysis is a useful tool to improve processes in an organization or business. It will help you reveal and bridge process gaps. Gap analysis can be used in various facets of a business and in many ways to get to the desired end result.

You will learn how to embrace Process Improvement with Gap Analysis during this course which provides you with the knowledge of what gap analysis is, examples, templates, and the guidance to implement an analysis in your situation.

After you complete this Process Improvement with Gap Analysis course, you will be able to:

  • Define the term “gap analysis.”
  • Identify different types of gap analyses.
  • Perform all stages of the gap analysis process.
  • Create a gap analysis report.
4. Six Sigma Business Improvement Plan: Learn The Skills You Need To Implement A Six Sigma Business Improvement Plan

This course will give you the skills you need to implement a Six Sigma business improvement plan to your business. You will learn what Six Sigma is and different methods to apply in a practical sense by using a set of tools. You will then wrap things up with a consideration of managing relationships with your customers, both internal and external.

Once you complete Six Sigma: Entering the Dojo your skills in this practical area of business improvement will be prepped and practiced enough to apply them in the real world. You are going to learn about the basics of Six Sigma and about various improvement tools. You will follow that up with a look at management tools for generating ideas. A look at continuous improvement is next on the agenda and the course concludes with a consideration of customer relationships.

After you complete this Six Sigma: Entering the Dojo course, you will be able to:

  • Understand the Basics of Six Sigma.
  • Describe the seven quality tools to solve process problems.
  • Describe the various quality management tools.
  • Describe incremental and breakthrough improvements and understand the methodologies of continuous improvement projects.
  • Describe the importance of customer relationships in a quality organization.
5. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

After you complete this Developing a High Reliability Organization course, you will be able to:

  • Define the characteristics of a high reliability organization.
  • Define key concepts required for high reliability, including mindfulness and expectations.
  • Describe the five principles governing high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
  • Audit activities at all stages to assess the business’ reliability.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Units of Study

Receive Lifetime Access to Course Materials, so you can review at any time.

The Six Sigma and Lean Process 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Six Sigma and Lean Process

Module One - Getting Started

Module Two - Understanding Lean

  • About six sigma
  • About lean
  • History behind lean
  • Toyota production systems
  • The toyota precepts

Module Three - Liker's Toyota Way

  • Philosophy
  • Process
  • People and partners
  • Problem solving

Module Four - The TPS House

  • The goals of TPS
  • The first pillar - Just in time (JIT)
  • The second pillar - Jidoka (Error-free production)
  • Kaizen (Continuous improvement)
  • The foundation of the house

Module Five - The Five Principles of Lean Business

  • Value
  • Value Stream
  • Flow
  • Pull
  • Seek perfection

Module Six - The First Improvement Concept (Value)

  • Basic characteristics
  • Satisfiers
  • Delighters
  • Applying the Kano model

Module Seven - The Second Improvement Concept (Waste)

  • Muda
  • Mura
  • Muri
  • The new wasters

Module Eight - The Third Improvement Concept (Variation)

  • Common cause
  • Special cause
  • Tampering
  • Structural

Module Nine - The Fourth Improvement Concept (Complexity)

  • What is complexity?
  • What causes complexity?
  • How to simplify?

Module Ten - The Fifth Improvement Concept (Continuous Improvement)

  • The PDSA cycle (Plan, Do, Study, Act)
  • The DMAIC method

Module Eleven - The Improvement Toolkit

  • Gemba
  • Genchi Genbutsu
  • Womack's Principle
  • Kaizen
  • A roadmap for implementation

Module Twelve - Wrapping Up

Course 2 - Certificate In Continuous Improvement with Lean

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Continuous Improvement

  • Definitions
  • Continuous Improvement
  • Pre-Assignment Review
  • How Can Lean Help?
  • Fully Adopted
  • Four-Stage Cycle
  • Making Connections

 Session 3: Stage One – Identify Areas For Improvement

  • Making It Valuable
  • Test the Theory

 Session 4: Stage Two – Create a Plan for Improvement

  • Building the Plan
  • Breaking Down the Steps
  • Next Steps
  • Where Are You At?

 Session 5: Stage Three – Implement the Changes

  • Taking the Lead
  • Staying Focused
  • Value Stream

 Session 6: Stage Four – Review the Impact

  • Remember to be Green with Lean
  • Making Connections
  • The Review Stage
  • Checklist for Success
  • The Three-Foot Circle
  • Review in Progress
  • Making Connections

 Session 7: Test Driving

  • Background Information
  • Case Study, Part One
  • Case Study, Part Two
  • Identify Opportunities for Improvement
  • Define the Process to Improve
  • Toolkit: Flow Charts, Part One
  • Toolkit: Flow Charts, Part Two
  • Toolkit: Flow Charts, Part Three
  • Toolkit: Ishikawa Diagrams
  • Toolkit: SIPOC Diagrams, Part One
  • Toolkit: SIPOC Diagrams, Part Two
  • Toolkit: Value Stream Map, Part One
  • Toolkit: Value Stream Map, Part Two
  • Work on Your Plan
  • Polish Your Plan

 A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Process Improvement with Gap Analysis

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: What is Gap Analysis?

  • Defining Gap Analysis
  • Where Gaps Occur
  • The Business Case for Gap Analysis
  • Types of Gap Analyses
  • Making Connections

Session 3: The Gap Analysis Process

  • Process Overview
  • Recording the Data
  • Step One: Identify the Future State, Part One
  • Step One: Identify the Future State, Part Two
  • Step Two: Identify the Current State, Part One
  • Step Two: Identify the Current State, Part Two
  • Step Three: Measure the Gap, Part One
  • Step Three: Measure the Gap, Part Two
  • Step Four: Create an Action Plan
  • Step Five: Implement and Follow Up
  • Making Connections
  • Task

Session 4: Supporting Tools

  • The McKinsey 7S Model
  • The 7S Framework
  • About the Elements
  • SWOT Analysis
  • Sample SWOT
  • The Five Whys Technique
  • Example
  • The Fishbone Diagram
  • About the Diagram
  • Making Connections, Part One
  • Making Connections, Part Two
  • Task One
  • Task Two
  • Task Three

Session 5: Creating a Gap Analysis Report

  • Essential Elements of a Gap Analysis Report
  • Extra Elements

Session Six: Test Driving

  • Pre-Assignment Review
  • Toolbox
  • SWOT Analysis
  • Five Whys

Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Six Sigma Business Improvement Plan

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

Session 2: Six Sigma Basics

  • Introduction
  • DMAIC and DMADV?

Session 3: Improvement Tools

  • Check Sheets and Flowcharts, Part 1
  • Check Sheets and Flowcharts, Part 2
  • Check Sheets and Flowcharts, Part 3
  • Check Sheets and Flowcharts, Part 4
  • Scatter Diagrams and Histograms, Part 1
  • Scatter Diagrams and Histograms, Part 2
  • Pareto Analysis
  • Control Charts
  • Cause-and-Effect Diagrams
  • Improvement Tool Activity

Session 4: Management Tools for Generating Ideas

  • Brainstorming and Affinity Diagrams, Part 1
  • Brainstorming and Affinity Diagrams, Part 2
  • Making Connections
  • Other Idea Generating Techniques, Part 1
  • Other Idea Generating Techniques, Part 2

Session 5: Continuous Improvement

  • Continuous Improvement
  • How to Carry Out a Six Sigma Continuous Improvement Project, Part 1
  • How to Carry Out a Six Sigma Continuous Improvement Project, Part 2
  • Making Connections

Session 6: Customer Relationships

  • Customer Satisfaction
  • Obtaining Customer Feedback, Part One
  • Obtaining Customer Feedback, Part Two

A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Developing a High Reliability Organization

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Preoccupation with Failure
  • Resistance to Simplification
  • Sensitivity to Operations
  • Commitment to Resilience
  • Deference to Expertise

Session 2: What is a High Reliability Organization?

  • High Reliability Organizations
  • Links in the Chain, Part One
  • Links in the Chain, Part Two
  • HRO Principles

Session 3: Key Concepts

  • Expectations, Normalization, and Mindfulness
  • Normalization
  • Mindfulness
  • Making Connections
  • Case Study

Session 4: The Anticipation Principles

  • Preoccupation with Failure
  • Case Study
  • Making Connections
  • Resistance to Simplification
  • Case Study
  • Making Connections
  • Sensitivity to Operations
  • Case Study
  • Making Connections, Part One
  • Making Connections, Part Two

Session 5: The Containment Principles

  • Commitment to Resilience, Part One
  • Commitment to Resilience, Part Two
  • Case Study
  • Making Connections
  • Deference to Expertise
  • Case Study
  • Making Connections, Part One
  • Making Connections, Part Two

Session 6: Auditing for High Reliability

  • Auditing Techniques
  • Churchill’s Four Questions
  • Making Connections
  • Sample Audit Questions

Session 7: Test Driving

  • Case Study, Part One
  • Case Study, Part Two
  • Case Study, Part Three
  • Task

Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

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2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

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had a very good experience with my course. It has helped me to get
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Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

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Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

This month, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles