Business Administration Skills Training Online Bundle, 9 Certificate Courses

Learn Key Administration Skills Suitable for Any Business

Business Administration Skills Training Online Bundle, 9 Certificate Courses

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Learn Key Administration Skills suitable for any Business

Business Administration Skills are core skills that benefit anyone looking to work in business, whether an employee or business owner.

Activities relating to administration normally include bookkeeping, business writing such as documentation and plans, personal assistant positions, managing office meetings and supply chain management.

This comprehensive online bundle includes 9 courses covering topics like administration support, basic bookeeping, business writing, meeting management, social media use in the workplace, basic organizational skills and more!

Starting with the Skills for the Administrative Assistant Course you will learn the essential requirments to succeed in administration, including time management and organisational skills, verbal and non-verbal communication and achieving your goals.  Next up our Accounting Skills for New Supervisors Course get you equipped to meet any accounting tasks that fall on your desk and get a concrete understanding of the concepts and terminology you will face in day to day tasks.   In addition to this we have included an essential Business Writing That Works Course that will improve the quality of your reports, emails, proposals, and agendas making you an asset to any business.  

A common challenge in any administrative role is not only attending meetings but managing meetings yourself, with the Meeting Management: The Art of Making Meetings Work & Project Management Fundamentals Courses you will be able to run smooth and succesful meetings everytime and get on top of your projects.  

There is much more to get out of this bundle including the Project Planning: All You Need to Know Course which will help you get the most out of your day, the Developing Your Executive Presence Course a highly popular and essential course that will equip you with the skills and confidence to be an amazing Assistant and the Logistics and Supply Chain Management Course that will give you a comprehensive understanding of how supply chains work and allow you to communicate in discussions around this area of your business.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, Sharpen Your Administration Skills or Prepare to Run Your Own business with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Bundle Packages Courses

If you’re hoping to get more bang for your buck, check out the rest of the course bundle packages from the Courses For Success range!

Receive Lifetime Access to Course Materials, so you can review at any time.

Business Administration Skills Training Bundle, 9 Courses, below is a summary of each course:

Course 1 - Certificate In Skills for the Administrative Assistant Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Course Assessment
  • Personal Best, Professional Best
  • The Importance of Appearance
  • Tips for Success
  • First Impressions Count!
  • Putting Others at Ease
  • Making Connections
  • Distorted Thinking
  • Angelique’s Thinking
  • Questions
  • Distorted Thinking
  • The Steps to Feeling Good
  • The Steps to Feeling Good
  • Understanding Assertiveness
  • Understanding Assertiveness
  • Opposite Ends of the Spectrum
  • Aggressive Behavior
  • Manipulative or Passive-Aggressive Behavior
  • Passive Behavior
  • Assertive Behavior
  • Quiz
  • Evaluation
  • Improving Your Assertiveness Skills
  • Using "I" Messages
  • "I" Message Steps
  • Dealing with Aggressive People
  • Communication Skills
  • Communication Skills
  • Asking and Listening
  • Asking Questions
  • Closed Questions
  • Open Questions
  • Clarifying Questions
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • About Non-Verbal Messages
  • Body Language
  • The Signals People Send
  • Writing Skills
  • The Four C's
  • Be Clear
  • Be Concise
  • Be Complete
  • Be Correct
  • About Commas
  • Other Uses for Commas
  • When Not to Use Commas
  • About Semicolons, Part One
  • About Semicolons, Part Two
  • About Colons
  • About Apostrophes
  • Showing Possession with Apostrophes
  • Other Uses of Apostrophes
  • Spelling Tips and Tricks
  • Proofreading
  • Letters and Memos
  • Getting Ahead
  • What Employees Want
  • Your Supervisor
  • The Survey Says…
  • What Others Want
  • Self-Management
  • Self-Management
  • Creating Routines
  • Making Connections
  • Time Management Tips
  • Where Do You Stand?
  • Organizing Your Workspace
  • Setting up a Daily System
  • Priority Tray
  • The Incubator, Part One
  • The Incubator, Part Two
  • Being Proactive
  • Planning Guidelines
  • Session 14: Setting Goals
  • Setting Goals with SPIRIT
  • A Personal Action Plan
  • Session 15: Working as a Team
  • Vegetable Head
  • Brainstorming
  • Session 16: Working with Difficult People
  • Working with Difficult People
  • Blending, Part One
  • Blending, Part Two
  • Redirecting
  • Identify Positive Intent
  • Identify Highly Valued Criteria
  • When Discussions Degenerate Into Conflict
  • Tips for Dealing with Difficult People
  • Session 17: Learning to Say No
  • Ways to Say No
  • The Persistent Response
  • Guidelines for Saying No
  • Making Connections
  • Case Studies
  • Scenarios
  • Scenarios
  • Scenarios
  • Session 18: Dealing with Stress
  • About Stress
  • Deep Breathing
  • Visualize
  • Music
  • Acupressure and Massage
  • Laughter
  • Replace Worry with Problem Solving
  • Meditation
  • Resilience
  • Session 19: A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Accounting Skills for New Supervisors Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Getting the Facts Straight
  • Starting with the Basics
  • Recording Financial Transactions
  • Financial Reports vs. Financial Statements
  • General Accepted Accounting Principles (GAAP)
  • Getting to Know the Players
  • The Big Picture
  • Identifying the Key Players in Your Organization
  • Identifying the Key Players in Your Organization
  • Governing Organizations
  • Governing Organizations
  • The Accounting Cycle
  • Methods of Recording Transactions
  • Methods of Recording Transactions
  • Accounting Periods
  • Overview of the Accounting Cycle
  • Accounting Terms
  • Case Study: Happy Haircuts
  • Case Study: Happy Haircuts
  • The Key Reports
  • What is the Income Statement?
  • Income Statement Equation
  • Income Statement Accounts
  • Sample Income Statement
  • The Balance Sheet
  • Balance Sheet Equation
  • Balance Sheet Accounts
  • Current vs. Fixed Assets
  • Sample Balance Sheet
  • The Cash Flow Statement
  • Sample Cash Flow Statement
  • Statement of Retained Earnings
  • Keeping Score
  • Understanding the Chart of Accounts
  • Assets
  • Equity
  • Single vs. Double Entry Accounting
  • Double Entry Accounting
  • About Recordkeeping
  • Self-Test
  • A Review of Financial Terms
  • Match Up!
  • Understanding Debits and Credits
  • Debits and Credits Demystified
  • Debit and Credit Accounts
  • Working with Debits and Credits
  • Your Financial Analysis Toolbox
  • Identifying the Relevant Data
  • Analyzing the Data
  • Current Ratio
  • Quick Ratio
  • Net and Gross Profit Margin
  • Caution!
  • Reading Annual Reports
  • Getting Ready
  • Step One: Report by Independent Auditors
  • Step Two: Footnotes
  • Step Three: Financial Statements
  • Step Four: Letters and Analysis
  • Case Study
  • Using Charts and Graphs
  • Column and Bar Charts
  • Bar Chart Example
  • Line Charts
  • Pie Charts
  • Using Ratios for Decision Making
  • Cost-Benefit Analysis
  • Return on Investment
  • A Final Word
  • Identifying High and Low Risk Companies
  • General Guidelines
  • General Guidelines
  • Stay Up-To-Date
  • Case Study
  • The Basics of Budgeting
  • Defining a Budget
  • Where Does the Budget Fit In?
  • The Budgeting Process
  • Step One: Gather the Budget Package
  • Step Two: Lay the Groundwork
  • Step Three: Identify Your Goals and Deliverables
  • Step Four: Gather Your Resources
  • Step Five: Plan Your Work
  • Step Six: Do It!
  • Case Study
  • Task
  • Working Smarter
  • Computer Survival Skills
  • Internet and E-mails
  • Word Processing
  • Spreadsheet Processing
  • In-House Financial System
  • Choosing Accounting Software
  • Making Connections
  • People and Numbers
  • Making Connections
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Business Writing That Works Online Course

  • Course Overview
  • Learning Objectives
  • Why Write?
  • Why Do We Write?
  • Becoming a Better Writer
  • Communicating a Message
  • Be Clear
  • Writing Clearly
  • The Pweor of the Hmuan Mnid
  • Why Write Well?
  • Selecting Words
  • Choosing What to Say
  • Removing the Noise
  • Simplifying Sentences
  • Our Simpler Sentences
  • Clarify the Convolution
  • Be Concise
  • Writing Concisely
  • Becoming Concise
  • Being Precise
  • Our Tightened Sentences
  • Rewriting Exercises
  • Our Updated Language
  • Rewriting Exercises: Practicing Conciseness
  • Our Concise Sentences
  • Be Complete
  • Making Your Writing Complete
  • Two Keys: Empathy and Flexibility
  • Asking Questions
  • Session 6: Be Correct
  • Common Writing Errors
  • Word Agreement
  • Making Words Agree
  • Modifiers and Describers
  • Rewriting Exercises: Making Words Agree
  • Our Word Agreements
  • Rewriting Exercise: Moving Modifiers
  • Our Moved Modifiers
  • Active and Passive Voice
  • About the Active Voice
  • About the Passive Voice
  • Passive and Active Voice Examples
  • Passive to Active
  • Our Active Sentences
  • Sentences and Sentence Types
  • The Sentence
  • The Paragraph
  • Breaking Down a Paragraph
  • Reorganizing a Paragraph
  • Our Broken Down and Reorganized Suggestions
  • Readability Index
  • About the Index
  • Calculating the Index
  • About Your Score
  • Calculating the Index Automatically
  • Using the Index
  • How Foggy Is My Writing?
  • Manners and Courtesy
  • Courtesy
  • Courtesy in Your Writing
  • What? My Letter Writing Style?
  • Letter Sample One
  • Sample One Rating
  • Letter Sample Two
  • Sample Two Rating
  • Letter Sample Three
  • Sample Three Rating
  • Practical Language
  • Basic Rules
  • Word Usage Rules
  • Using That and Which
  • Playing with Language
  • Some Food for Thought
  • Inclusive Language
  • About Inclusive Language
  • Cheat Sheet
  • Sentence Construction
  • Parallel Construction
  • Making Them Parallel
  • Our Parallel Sentences
  • Punctuation
  • The Comma
  • Other Comma Uses
  • Comma Misuses
  • The Semi-Colon
  • The Colon
  • The Apostrophe
  • Practice with Punctuation - the Comma
  • Practice with Punctuation - the Semi-Colon
  • Practice with Punctuation - the Colon
  • Practice with Punctuation - the Apostrophe
  • Writing Business Letters
  • Business Letters
  • Steps to Writing Business Letters
  • Creating Correspondence
  • Parts of a Business Letter
  • Business Letter Parts
  • Types of Letters
  • Persuasion Letters
  • No Letters
  • Dissecting Letters Exercise
  • Letter Type Sample 1
  • Letter Type Sample 2
  • Letter Type Sample 3
  • Letter Type Sample 4
  • Our Answers to the Letters
  • Beginning Letters
  • Expressions and Guidelines
  • Strategies and Recommendations
  • Writing Effective E-mails
  • E-mail Basics
  • The Subject Line
  • Formatting
  • Attachments
  • Use Spell Check!
  • Covering Your Bases?
  • Reply All
  • Concise
  • Privacy
  • Shorthand
  • Managing E-Mail
  • Tackling Email
  • E-mail at Work
  • Spelling and Proofreading
  • Spelling Tips
  • Proofreading Tips
  • Learning to Look
  • Being a Good Proofreader
  • Proofreading Practices
  • Performance Article
  • Identifying the Errors
  • The Edited Article
  • Writing Memos
  • The Anatomy of a Memo
  • Acme Funfest
  • Reviewing Your Writing
  • Checking Back
  • Reviewing the Checklist
  • Writing Challenges
  • Course Recap
  • Top Ten Writing Challenges
  • Our Top Ten Writing Challenges Responses
  • Guidelines for Capitalization
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Developing Your Executive Presence Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Managing Your First Impression
  • Being Confident, Part One
  • Being Confident, Part Two
  • Being Confident, Part Three
  • Being Confident, Part Four
  • Dressing for Success
  • Seven Factors for Success
  • Making Connections
  • The Professional Handshake
  • Five Factors
  • Tips for Success
  • Remembering Names
  • Building Trust and Credibility
  • Interpersonal Communication Skills
  • Making Connections
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Asking Open and Closed Questions
  • Open Questions
  • Closed Questions
  • Making Connections
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Managing Your Body Language
  • Making Connections
  • Speaking with Impact
  • What’s Your Sound?
  • Things to Consider
  • Redesigning Yourself for Strength
  • Five Points for Any Presentation
  • Making Connections
  • Maintaining Your Impression
  • A Word About Business Etiquette
  • Making Connections
  • Networking Tips and Tricks
  • Three Leadership Skills to Start Mastering Right Now
  • Delivering Effective Feedback
  • The Goal of Effective Feedback
  • The Characteristics of Effective Feedback
  • Motivational Techniques
  • What Do You Think?
  • Coaching Others to Success
  • The Coaching Formula
  • The Three Factors
  • Pre-Assignment Review
  • Skill Area One
  • Skill Area Two
  • Skill Area Three
  • Skill Area Four
  • Skill Area Five
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go

Course 5 - Certificate In Meeting Management: The Art of Making Meetings Work Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • The Basics for Effective Meetings
  • Key Characteristics
  • Meeting Participants
  • Types of Meetings
  • Summary
  • Other Options
  • The Best and the Worst of Meetings
  • Making Connections
  • Holding Productive Meetings
  • Keys to Productive Meetings
  • Barriers to Productive Meetings
  • Case Study
  • Preparing for Meetings
  • Checklist for Success
  • Timing Your Meeting
  • Deciding Who Should Attend, Part 1
  • Deciding Who Should Attend, Part 2
  • Agendas
  • Setting an Agenda
  • Setting up the Agenda
  • What are Minutes?
  • A Leader’s Role
  • Sample Agenda
  • Put the items below in order to develop an agenda.
  • Setting the Place
  • Factors to Consider
  • Physical Setup
  • Advance Notice
  • Leading a Meeting
  • Functions of a Leader
  • Key Tasks
  • Making Connections, Part 1
  • Making Connections, Part 2
  • Making Connections, Part 3
  • Your Role as Group Leader
  • Process and Content
  • Defining Process and Content
  • Making Connections
  • Rules of Work
  • Meeting Styles
  • How Much Time?
  • Arrange an Open House
  • Alternate Leaders
  • Stand Up
  • Leverage Technology
  • Use Tools
  • Facilitation Skills
  • Key Behaviors for a Facilitator
  • How to Control a Meeting
  • Dealing with Difficult People
  • Mix and Match
  • The Kidder
  • Exhausted and Droopy
  • Not Into It!
  • Poor Follow-Through on Assignments
  • Failure of Participants to Arrive/Return from Breaks on Time
  • Whisperers
  • A Plan for Success
  • Making Connections
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 6 - Certificate In Project Management Fundamentals Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Defining Projects and Project Management
  • What is a Project?
  • Summary
  • What is Project Management?
  • Process Groups
  • Nine Knowledge Areas
  • Who Are the Key Players?
  • Example
  • The Role of a Project Manager
  • Setting Your Sights
  • Improvement Proposal Form, Part One
  • Improvement Proposal Form, Part Two
  • Bringing the Team Together
  • Key Skill Areas
  • Pre-Assignment Review
  • Pre-Assignment Review
  • Planning Questions
  • Eight Aspects of a Project
  • How Can Projects Help Me?
  • The Benefits of Projects
  • Case Study: Mary Marvelous
  • Question
  • A Project’s Life Cycle
  • The Life Cycle
  • Phase One: Conceptual
  • Phase Two: Planning
  • Phase Three: Execution
  • Phase Four: Termination
  • Milestones
  • Why Do Projects Fail?
  • How Can My Project Succeed?
  • Three Ways to End a Project
  • Stages of a Project
  • Selling a Project
  • Advice from Tom Peters
  • Gathering Support for Your Idea
  • Key Questions
  • The Priority Matrix
  • The Priority Matrix, Part One
  • The Priority Matrix, Part Two
  • Priority Quadrants, Part One
  • Priority Quadrants, Part Two
  • Creating a Vision
  • The Vision Process
  • Sample Brainstorming Diagram
  • Defining Objectives
  • Creating a Vision
  • Making Connections
  • Project Goals
  • Setting Goals with SPIRIT
  • SPIRIT Goals
  • Two Additional Criteria
  • Your Project's Goals
  • Using a Target Chart
  • Creating a Target Chart, Step One
  • Creating a Target Chart, Step Two
  • Creating a Target Chart, Step Three
  • Creating a Target Chart, Step Four
  • Preparing Your Project
  • Things to Consider, Part One
  • Things to Consider, Part One
  • Laying Out the Project
  • The Statement of Work
  • Defined Purpose
  • Statement of Scope
  • Project Deliverables
  • Goals and Objectives
  • SWOT
  • Cost and Schedule Estimates
  • List of Stakeholders
  • Authority Levels
  • Assumptions and Agreements
  • The Communication Plan
  • Individual SOW
  • Project Planning Worksheet
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 7 - Certificate In Project Planning: All You Need to Know Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Project Management Basics
  • The Project Life Cycle
  • Phase One - Initiating
  • Phase Two - Planning
  • Phase Three - Executing
  • Phase Four - Closing
  • Monitoring and Controlling
  • Project Management
  • The Role of a Project Manager
  • Key Project Management Skills
  • Beginning the Project Planning
  • Project Charter
  • What is a Project Charter?
  • When do I use a Project Charter?
  • Climate Change Training Program Exercise
  • Statement of Work
  • SOW: Commercial Vegetable Garden
  • The Work Breakdown Structure
  • Sample WBS
  • Creating a Work Breakdown Structure
  • Work Breakdown Structure Exercise
  • Preparing a Basic Schedule
  • Critical Elements for Success
  • Gathering Resources
  • Activity List
  • Estimating Task Times
  • Planning and Scheduling Your Garden Project
  • Tips for Increasing Estimation Accuracy
  • Resource Breakdown Structure
  • What is a Resource?
  • Resource Breakdown Structure
  • Sample Resource Breakdown Structure
  • Creating the Resource Breakdown Structure
  • Availability and Skills
  • Resource Breakdown Structure: Commercial Vegetable Garden
  • Project Planning Worksheet
  • Planning Worksheet Information
  • Planning Worksheet
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 8 - Certificate In Building a Brand on Social Media Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment
  • Defining the Terms
  • What is Branding?
  • What’s in a Brand?
  • What is Social Media?
  • The Rise of Social Media
  • What is Social Media Branding?
  • Building Your Social Media Branding Strategy
  • Key Ingredients for Your Branding Strategy
  • What Do You Want the Brand to Say?
  • What is the Brand Saying Now?
  • How Will the Brand Come to Life?
  • What Resources Will We Have?
  • How Will We Evaluate Our Progress?
  • Pre-Assignment Review
  • Identifying Your Social Media Audience
  • Building an Audience Profile
  • The Key Social Media Platforms
  • Choosing the Right Platform for Your Brand
  • Making Connections
  • Looking at the Options
  • Creating Brand-Focused Messages
  • What’s In a Message?
  • Looking at the Messages, Part One
  • Looking at the Messages, Part Two
  • Looking at the Messages, Part Three
  • Making Connections
  • Dealing with Negative Feedback, Part One
  • Dealing with Negative Feedback, Part Two
  • Case Study: United Breaks Guitars… And Their Brand
  • If You Break It, Then Fix It
  • Building Customer Trust
  • Making Connections
  • Developing a Communication Strategy
  • Developing Social Media Guidelines for Your Brand
  • Making Connections
  • Letting Others Speak For You
  • Case Study: The Fiskateers
  • Building Partnerships
  • Reviewing and Revising
  • Evaluation Tools
  • Signs of Trouble
  • Choosing a Course of Action
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 9 - Certificate In Logistics and Supply Chain Management Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Getting Started
  • Defining the Terms
  • What is Supply Chain Management?
  • The Six Rights
  • Not Just for Products
  • Regulations and Resources
  • Resources to Consider
  • The Evolution of the Supply Chain
  • Vertical Integration Model, Part One
  • Vertical Integration Model, Part Two
  • What’s Next?
  • The Basic Supply Chain Structure
  • The Links in the Supply Chain
  • Making Connections
  • Participants in the Supply Chain
  • Designing Your Supply Chain
  • The Bullwhip Effect
  • Case Study
  • What Causes the Bullwhip Effect?
  • How Do You Minimize the Bullwhip Effect?
  • Supply Chain Drivers
  • Driving Success
  • Choosing the Right Transportation Methods
  • United States
  • Europe
  • Japan
  • Australia
  • Making Connections
  • Aligning Your Supply Chain with Business Strategy
  • Identifying Your Market: Introduction
  • Understanding Your Market Type, Part One
  • Identifying What Your Market Wants and Needs
  • Making Connections
  • Looking at Your Role
  • Identifying Your Role in the Supply Chains
  • Analyzing the Data
  • Sample SWOT
  • Taking the Next Steps
  • Leveraging Drivers to Support Your Roles
  • Making Connections
  • Questions
  • Managing Supply Chain Risks
  • Supply Chain Risks
  • Mitigation Strategies
  • Tracking and Evaluating Supply Chain Data
  • Ratios and Formulas
  • Business Metrics
  • Inventory and Delivery Metrics
  • Sales Metrics
  • What is Benchmarking?
  • What Benchmarks Should Be Measured?
  • The SCOR Model
  • SCOR as a Pyramid
  • The Balanced Scorecard
  • Sample Balanced Scorecard
  • Supply Chain Management Dashboards
  • Creating a Supply Chain Dashboard System, Part One
  • Making Connections
  • Option One: Balanced Scorecard
  • Option Two: Dashboard, Part One
  • Examples
  • Troubleshooting Supply Chain Problems
  • Signs of Trouble in Your Supply Chain
  • Supply Chain Best Practices
  • Best Practices from Industry Leaders
  • Sharing Supply Chain Activities
  • Outsourcing, Insourcing, Offshoring, and Reshoring
  • Insourcing
  • Offshoring
  • Reshoring
  • Third- and Fourth-Party Logistic Providers
  • Fourth-Party Logistic Providers (4PL’s)
  • Advantages of 3PL’s and 4PL’s
  • Disadvantages of 3PL’s and 4PL’s
  • Building Partnerships within Your Supply Chain
  • Sustainable Supply Chain Strategies
  • What is Sustainability?
  • What Does Sustainability Mean in the Supply Chain?
  • The Benefits of Sustainability
  • Reducing the Impact on the Environment
  • Case Study
  • Applying Lean Techniques to the Supply Chain
  • Lean 101
  • The Toyoda Precepts
  • The Toyota Production System House
  • Applying Lean to the Supply Chain
  • The Future of Supply Chain Management
  • Top Trends
  • Making Connections
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

The Basics for Effective Meetings

Key Characteristics

Meeting Participants

Types of Meetings

Summary

Other Options

The Best and the Worst of Meetings

Making Connections

Holding Productive Meetings

Keys to Productive Meetings

Barriers to Productive Meetings

Case Study

Preparing for Meetings

Checklist for Success

Timing Your Meeting

Deciding Who Should Attend, Part 1

Deciding Who Should Attend, Part 2

Agendas

Setting an Agenda

Setting up the Agenda

What are Minutes?

A Leader’s Role

Sample Agenda

Put the items below in order to develop an agenda.

Setting the Place

Factors to Consider

Physical Setup

Advance Notice

Leading a Meeting

Functions of a Leader

Key Tasks

Making Connections, Part 1

Making Connections, Part 2

Making Connections, Part 3

Your Role as Group Leader

Process and Content

Defining Process and Content

Making Connections

Rules of Work

Meeting Styles

How Much Time?

Arrange an Open House

Alternate Leaders

Stand Up

Leverage Technology

Use Tools

Facilitation Skills

Key Behaviors for a Facilitator

How to Control a Meeting

Dealing with Difficult People

Mix and Match

The Kidder

Exhausted and Droopy

Not Into It!

Poor Follow-Through on Assignments

Failure of Participants to Arrive/Return from Breaks on Time

Whisperers

A Plan for Success

Making Connections

A Personal Action Plan

Starting Point

Where I Want to Go

How I Will Get There

 

 

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Learn Key Administration Skills suitable for any Business

Business Administration Skills are core skills that benefit anyone looking to work in business, whether an employee or business owner.

Activities relating to administration normally include bookkeeping, business writing such as documentation and plans, personal assistant positions, managing office meetings and supply chain management.

This comprehensive online bundle includes 9 courses covering topics like administration support, basic bookeeping, business writing, meeting management, social media use in the workplace, basic organizational skills and more!

Starting with the Skills for the Administrative Assistant Course you will learn the essential requirments to succeed in administration, including time management and organisational skills, verbal and non-verbal communication and achieving your goals.  Next up our Accounting Skills for New Supervisors Course get you equipped to meet any accounting tasks that fall on your desk and get a concrete understanding of the concepts and terminology you will face in day to day tasks.   In addition to this we have included an essential Business Writing That Works Course that will improve the quality of your reports, emails, proposals, and agendas making you an asset to any business.  

A common challenge in any administrative role is not only attending meetings but managing meetings yourself, with the Meeting Management: The Art of Making Meetings Work & Project Management Fundamentals Courses you will be able to run smooth and succesful meetings everytime and get on top of your projects.  

There is much more to get out of this bundle including the Project Planning: All You Need to Know Course which will help you get the most out of your day, the Developing Your Executive Presence Course a highly popular and essential course that will equip you with the skills and confidence to be an amazing Assistant and the Logistics and Supply Chain Management Course that will give you a comprehensive understanding of how supply chains work and allow you to communicate in discussions around this area of your business.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, Sharpen Your Administration Skills or Prepare to Run Your Own business with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Bundle Packages Courses

If you’re hoping to get more bang for your buck, check out the rest of the course bundle packages from the Courses For Success range!

Receive Lifetime Access to Course Materials, so you can review at any time.

Business Administration Skills Training Bundle, 9 Courses, below is a summary of each course:

Course 1 - Certificate In Skills for the Administrative Assistant Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Course Assessment
  • Personal Best, Professional Best
  • The Importance of Appearance
  • Tips for Success
  • First Impressions Count!
  • Putting Others at Ease
  • Making Connections
  • Distorted Thinking
  • Angelique’s Thinking
  • Questions
  • Distorted Thinking
  • The Steps to Feeling Good
  • The Steps to Feeling Good
  • Understanding Assertiveness
  • Understanding Assertiveness
  • Opposite Ends of the Spectrum
  • Aggressive Behavior
  • Manipulative or Passive-Aggressive Behavior
  • Passive Behavior
  • Assertive Behavior
  • Quiz
  • Evaluation
  • Improving Your Assertiveness Skills
  • Using "I" Messages
  • "I" Message Steps
  • Dealing with Aggressive People
  • Communication Skills
  • Communication Skills
  • Asking and Listening
  • Asking Questions
  • Closed Questions
  • Open Questions
  • Clarifying Questions
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Non-Verbal Messages
  • About Non-Verbal Messages
  • Body Language
  • The Signals People Send
  • Writing Skills
  • The Four C's
  • Be Clear
  • Be Concise
  • Be Complete
  • Be Correct
  • About Commas
  • Other Uses for Commas
  • When Not to Use Commas
  • About Semicolons, Part One
  • About Semicolons, Part Two
  • About Colons
  • About Apostrophes
  • Showing Possession with Apostrophes
  • Other Uses of Apostrophes
  • Spelling Tips and Tricks
  • Proofreading
  • Letters and Memos
  • Getting Ahead
  • What Employees Want
  • Your Supervisor
  • The Survey Says…
  • What Others Want
  • Self-Management
  • Self-Management
  • Creating Routines
  • Making Connections
  • Time Management Tips
  • Where Do You Stand?
  • Organizing Your Workspace
  • Setting up a Daily System
  • Priority Tray
  • The Incubator, Part One
  • The Incubator, Part Two
  • Being Proactive
  • Planning Guidelines
  • Session 14: Setting Goals
  • Setting Goals with SPIRIT
  • A Personal Action Plan
  • Session 15: Working as a Team
  • Vegetable Head
  • Brainstorming
  • Session 16: Working with Difficult People
  • Working with Difficult People
  • Blending, Part One
  • Blending, Part Two
  • Redirecting
  • Identify Positive Intent
  • Identify Highly Valued Criteria
  • When Discussions Degenerate Into Conflict
  • Tips for Dealing with Difficult People
  • Session 17: Learning to Say No
  • Ways to Say No
  • The Persistent Response
  • Guidelines for Saying No
  • Making Connections
  • Case Studies
  • Scenarios
  • Scenarios
  • Scenarios
  • Session 18: Dealing with Stress
  • About Stress
  • Deep Breathing
  • Visualize
  • Music
  • Acupressure and Massage
  • Laughter
  • Replace Worry with Problem Solving
  • Meditation
  • Resilience
  • Session 19: A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Accounting Skills for New Supervisors Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Getting the Facts Straight
  • Starting with the Basics
  • Recording Financial Transactions
  • Financial Reports vs. Financial Statements
  • General Accepted Accounting Principles (GAAP)
  • Getting to Know the Players
  • The Big Picture
  • Identifying the Key Players in Your Organization
  • Identifying the Key Players in Your Organization
  • Governing Organizations
  • Governing Organizations
  • The Accounting Cycle
  • Methods of Recording Transactions
  • Methods of Recording Transactions
  • Accounting Periods
  • Overview of the Accounting Cycle
  • Accounting Terms
  • Case Study: Happy Haircuts
  • Case Study: Happy Haircuts
  • The Key Reports
  • What is the Income Statement?
  • Income Statement Equation
  • Income Statement Accounts
  • Sample Income Statement
  • The Balance Sheet
  • Balance Sheet Equation
  • Balance Sheet Accounts
  • Current vs. Fixed Assets
  • Sample Balance Sheet
  • The Cash Flow Statement
  • Sample Cash Flow Statement
  • Statement of Retained Earnings
  • Keeping Score
  • Understanding the Chart of Accounts
  • Assets
  • Equity
  • Single vs. Double Entry Accounting
  • Double Entry Accounting
  • About Recordkeeping
  • Self-Test
  • A Review of Financial Terms
  • Match Up!
  • Understanding Debits and Credits
  • Debits and Credits Demystified
  • Debit and Credit Accounts
  • Working with Debits and Credits
  • Your Financial Analysis Toolbox
  • Identifying the Relevant Data
  • Analyzing the Data
  • Current Ratio
  • Quick Ratio
  • Net and Gross Profit Margin
  • Caution!
  • Reading Annual Reports
  • Getting Ready
  • Step One: Report by Independent Auditors
  • Step Two: Footnotes
  • Step Three: Financial Statements
  • Step Four: Letters and Analysis
  • Case Study
  • Using Charts and Graphs
  • Column and Bar Charts
  • Bar Chart Example
  • Line Charts
  • Pie Charts
  • Using Ratios for Decision Making
  • Cost-Benefit Analysis
  • Return on Investment
  • A Final Word
  • Identifying High and Low Risk Companies
  • General Guidelines
  • General Guidelines
  • Stay Up-To-Date
  • Case Study
  • The Basics of Budgeting
  • Defining a Budget
  • Where Does the Budget Fit In?
  • The Budgeting Process
  • Step One: Gather the Budget Package
  • Step Two: Lay the Groundwork
  • Step Three: Identify Your Goals and Deliverables
  • Step Four: Gather Your Resources
  • Step Five: Plan Your Work
  • Step Six: Do It!
  • Case Study
  • Task
  • Working Smarter
  • Computer Survival Skills
  • Internet and E-mails
  • Word Processing
  • Spreadsheet Processing
  • In-House Financial System
  • Choosing Accounting Software
  • Making Connections
  • People and Numbers
  • Making Connections
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Business Writing That Works Online Course

  • Course Overview
  • Learning Objectives
  • Why Write?
  • Why Do We Write?
  • Becoming a Better Writer
  • Communicating a Message
  • Be Clear
  • Writing Clearly
  • The Pweor of the Hmuan Mnid
  • Why Write Well?
  • Selecting Words
  • Choosing What to Say
  • Removing the Noise
  • Simplifying Sentences
  • Our Simpler Sentences
  • Clarify the Convolution
  • Be Concise
  • Writing Concisely
  • Becoming Concise
  • Being Precise
  • Our Tightened Sentences
  • Rewriting Exercises
  • Our Updated Language
  • Rewriting Exercises: Practicing Conciseness
  • Our Concise Sentences
  • Be Complete
  • Making Your Writing Complete
  • Two Keys: Empathy and Flexibility
  • Asking Questions
  • Session 6: Be Correct
  • Common Writing Errors
  • Word Agreement
  • Making Words Agree
  • Modifiers and Describers
  • Rewriting Exercises: Making Words Agree
  • Our Word Agreements
  • Rewriting Exercise: Moving Modifiers
  • Our Moved Modifiers
  • Active and Passive Voice
  • About the Active Voice
  • About the Passive Voice
  • Passive and Active Voice Examples
  • Passive to Active
  • Our Active Sentences
  • Sentences and Sentence Types
  • The Sentence
  • The Paragraph
  • Breaking Down a Paragraph
  • Reorganizing a Paragraph
  • Our Broken Down and Reorganized Suggestions
  • Readability Index
  • About the Index
  • Calculating the Index
  • About Your Score
  • Calculating the Index Automatically
  • Using the Index
  • How Foggy Is My Writing?
  • Manners and Courtesy
  • Courtesy
  • Courtesy in Your Writing
  • What? My Letter Writing Style?
  • Letter Sample One
  • Sample One Rating
  • Letter Sample Two
  • Sample Two Rating
  • Letter Sample Three
  • Sample Three Rating
  • Practical Language
  • Basic Rules
  • Word Usage Rules
  • Using That and Which
  • Playing with Language
  • Some Food for Thought
  • Inclusive Language
  • About Inclusive Language
  • Cheat Sheet
  • Sentence Construction
  • Parallel Construction
  • Making Them Parallel
  • Our Parallel Sentences
  • Punctuation
  • The Comma
  • Other Comma Uses
  • Comma Misuses
  • The Semi-Colon
  • The Colon
  • The Apostrophe
  • Practice with Punctuation - the Comma
  • Practice with Punctuation - the Semi-Colon
  • Practice with Punctuation - the Colon
  • Practice with Punctuation - the Apostrophe
  • Writing Business Letters
  • Business Letters
  • Steps to Writing Business Letters
  • Creating Correspondence
  • Parts of a Business Letter
  • Business Letter Parts
  • Types of Letters
  • Persuasion Letters
  • No Letters
  • Dissecting Letters Exercise
  • Letter Type Sample 1
  • Letter Type Sample 2
  • Letter Type Sample 3
  • Letter Type Sample 4
  • Our Answers to the Letters
  • Beginning Letters
  • Expressions and Guidelines
  • Strategies and Recommendations
  • Writing Effective E-mails
  • E-mail Basics
  • The Subject Line
  • Formatting
  • Attachments
  • Use Spell Check!
  • Covering Your Bases?
  • Reply All
  • Concise
  • Privacy
  • Shorthand
  • Managing E-Mail
  • Tackling Email
  • E-mail at Work
  • Spelling and Proofreading
  • Spelling Tips
  • Proofreading Tips
  • Learning to Look
  • Being a Good Proofreader
  • Proofreading Practices
  • Performance Article
  • Identifying the Errors
  • The Edited Article
  • Writing Memos
  • The Anatomy of a Memo
  • Acme Funfest
  • Reviewing Your Writing
  • Checking Back
  • Reviewing the Checklist
  • Writing Challenges
  • Course Recap
  • Top Ten Writing Challenges
  • Our Top Ten Writing Challenges Responses
  • Guidelines for Capitalization
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Developing Your Executive Presence Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Managing Your First Impression
  • Being Confident, Part One
  • Being Confident, Part Two
  • Being Confident, Part Three
  • Being Confident, Part Four
  • Dressing for Success
  • Seven Factors for Success
  • Making Connections
  • The Professional Handshake
  • Five Factors
  • Tips for Success
  • Remembering Names
  • Building Trust and Credibility
  • Interpersonal Communication Skills
  • Making Connections
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Asking Open and Closed Questions
  • Open Questions
  • Closed Questions
  • Making Connections
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Managing Your Body Language
  • Making Connections
  • Speaking with Impact
  • What’s Your Sound?
  • Things to Consider
  • Redesigning Yourself for Strength
  • Five Points for Any Presentation
  • Making Connections
  • Maintaining Your Impression
  • A Word About Business Etiquette
  • Making Connections
  • Networking Tips and Tricks
  • Three Leadership Skills to Start Mastering Right Now
  • Delivering Effective Feedback
  • The Goal of Effective Feedback
  • The Characteristics of Effective Feedback
  • Motivational Techniques
  • What Do You Think?
  • Coaching Others to Success
  • The Coaching Formula
  • The Three Factors
  • Pre-Assignment Review
  • Skill Area One
  • Skill Area Two
  • Skill Area Three
  • Skill Area Four
  • Skill Area Five
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go

Course 5 - Certificate In Meeting Management: The Art of Making Meetings Work Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • The Basics for Effective Meetings
  • Key Characteristics
  • Meeting Participants
  • Types of Meetings
  • Summary
  • Other Options
  • The Best and the Worst of Meetings
  • Making Connections
  • Holding Productive Meetings
  • Keys to Productive Meetings
  • Barriers to Productive Meetings
  • Case Study
  • Preparing for Meetings
  • Checklist for Success
  • Timing Your Meeting
  • Deciding Who Should Attend, Part 1
  • Deciding Who Should Attend, Part 2
  • Agendas
  • Setting an Agenda
  • Setting up the Agenda
  • What are Minutes?
  • A Leader’s Role
  • Sample Agenda
  • Put the items below in order to develop an agenda.
  • Setting the Place
  • Factors to Consider
  • Physical Setup
  • Advance Notice
  • Leading a Meeting
  • Functions of a Leader
  • Key Tasks
  • Making Connections, Part 1
  • Making Connections, Part 2
  • Making Connections, Part 3
  • Your Role as Group Leader
  • Process and Content
  • Defining Process and Content
  • Making Connections
  • Rules of Work
  • Meeting Styles
  • How Much Time?
  • Arrange an Open House
  • Alternate Leaders
  • Stand Up
  • Leverage Technology
  • Use Tools
  • Facilitation Skills
  • Key Behaviors for a Facilitator
  • How to Control a Meeting
  • Dealing with Difficult People
  • Mix and Match
  • The Kidder
  • Exhausted and Droopy
  • Not Into It!
  • Poor Follow-Through on Assignments
  • Failure of Participants to Arrive/Return from Breaks on Time
  • Whisperers
  • A Plan for Success
  • Making Connections
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 6 - Certificate In Project Management Fundamentals Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Defining Projects and Project Management
  • What is a Project?
  • Summary
  • What is Project Management?
  • Process Groups
  • Nine Knowledge Areas
  • Who Are the Key Players?
  • Example
  • The Role of a Project Manager
  • Setting Your Sights
  • Improvement Proposal Form, Part One
  • Improvement Proposal Form, Part Two
  • Bringing the Team Together
  • Key Skill Areas
  • Pre-Assignment Review
  • Pre-Assignment Review
  • Planning Questions
  • Eight Aspects of a Project
  • How Can Projects Help Me?
  • The Benefits of Projects
  • Case Study: Mary Marvelous
  • Question
  • A Project’s Life Cycle
  • The Life Cycle
  • Phase One: Conceptual
  • Phase Two: Planning
  • Phase Three: Execution
  • Phase Four: Termination
  • Milestones
  • Why Do Projects Fail?
  • How Can My Project Succeed?
  • Three Ways to End a Project
  • Stages of a Project
  • Selling a Project
  • Advice from Tom Peters
  • Gathering Support for Your Idea
  • Key Questions
  • The Priority Matrix
  • The Priority Matrix, Part One
  • The Priority Matrix, Part Two
  • Priority Quadrants, Part One
  • Priority Quadrants, Part Two
  • Creating a Vision
  • The Vision Process
  • Sample Brainstorming Diagram
  • Defining Objectives
  • Creating a Vision
  • Making Connections
  • Project Goals
  • Setting Goals with SPIRIT
  • SPIRIT Goals
  • Two Additional Criteria
  • Your Project's Goals
  • Using a Target Chart
  • Creating a Target Chart, Step One
  • Creating a Target Chart, Step Two
  • Creating a Target Chart, Step Three
  • Creating a Target Chart, Step Four
  • Preparing Your Project
  • Things to Consider, Part One
  • Things to Consider, Part One
  • Laying Out the Project
  • The Statement of Work
  • Defined Purpose
  • Statement of Scope
  • Project Deliverables
  • Goals and Objectives
  • SWOT
  • Cost and Schedule Estimates
  • List of Stakeholders
  • Authority Levels
  • Assumptions and Agreements
  • The Communication Plan
  • Individual SOW
  • Project Planning Worksheet
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 7 - Certificate In Project Planning: All You Need to Know Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Project Management Basics
  • The Project Life Cycle
  • Phase One - Initiating
  • Phase Two - Planning
  • Phase Three - Executing
  • Phase Four - Closing
  • Monitoring and Controlling
  • Project Management
  • The Role of a Project Manager
  • Key Project Management Skills
  • Beginning the Project Planning
  • Project Charter
  • What is a Project Charter?
  • When do I use a Project Charter?
  • Climate Change Training Program Exercise
  • Statement of Work
  • SOW: Commercial Vegetable Garden
  • The Work Breakdown Structure
  • Sample WBS
  • Creating a Work Breakdown Structure
  • Work Breakdown Structure Exercise
  • Preparing a Basic Schedule
  • Critical Elements for Success
  • Gathering Resources
  • Activity List
  • Estimating Task Times
  • Planning and Scheduling Your Garden Project
  • Tips for Increasing Estimation Accuracy
  • Resource Breakdown Structure
  • What is a Resource?
  • Resource Breakdown Structure
  • Sample Resource Breakdown Structure
  • Creating the Resource Breakdown Structure
  • Availability and Skills
  • Resource Breakdown Structure: Commercial Vegetable Garden
  • Project Planning Worksheet
  • Planning Worksheet Information
  • Planning Worksheet
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 8 - Certificate In Building a Brand on Social Media Online Course

 

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment
  • Defining the Terms
  • What is Branding?
  • What’s in a Brand?
  • What is Social Media?
  • The Rise of Social Media
  • What is Social Media Branding?
  • Building Your Social Media Branding Strategy
  • Key Ingredients for Your Branding Strategy
  • What Do You Want the Brand to Say?
  • What is the Brand Saying Now?
  • How Will the Brand Come to Life?
  • What Resources Will We Have?
  • How Will We Evaluate Our Progress?
  • Pre-Assignment Review
  • Identifying Your Social Media Audience
  • Building an Audience Profile
  • The Key Social Media Platforms
  • Choosing the Right Platform for Your Brand
  • Making Connections
  • Looking at the Options
  • Creating Brand-Focused Messages
  • What’s In a Message?
  • Looking at the Messages, Part One
  • Looking at the Messages, Part Two
  • Looking at the Messages, Part Three
  • Making Connections
  • Dealing with Negative Feedback, Part One
  • Dealing with Negative Feedback, Part Two
  • Case Study: United Breaks Guitars… And Their Brand
  • If You Break It, Then Fix It
  • Building Customer Trust
  • Making Connections
  • Developing a Communication Strategy
  • Developing Social Media Guidelines for Your Brand
  • Making Connections
  • Letting Others Speak For You
  • Case Study: The Fiskateers
  • Building Partnerships
  • Reviewing and Revising
  • Evaluation Tools
  • Signs of Trouble
  • Choosing a Course of Action
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

Course 9 - Certificate In Logistics and Supply Chain Management Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Getting Started
  • Defining the Terms
  • What is Supply Chain Management?
  • The Six Rights
  • Not Just for Products
  • Regulations and Resources
  • Resources to Consider
  • The Evolution of the Supply Chain
  • Vertical Integration Model, Part One
  • Vertical Integration Model, Part Two
  • What’s Next?
  • The Basic Supply Chain Structure
  • The Links in the Supply Chain
  • Making Connections
  • Participants in the Supply Chain
  • Designing Your Supply Chain
  • The Bullwhip Effect
  • Case Study
  • What Causes the Bullwhip Effect?
  • How Do You Minimize the Bullwhip Effect?
  • Supply Chain Drivers
  • Driving Success
  • Choosing the Right Transportation Methods
  • United States
  • Europe
  • Japan
  • Australia
  • Making Connections
  • Aligning Your Supply Chain with Business Strategy
  • Identifying Your Market: Introduction
  • Understanding Your Market Type, Part One
  • Identifying What Your Market Wants and Needs
  • Making Connections
  • Looking at Your Role
  • Identifying Your Role in the Supply Chains
  • Analyzing the Data
  • Sample SWOT
  • Taking the Next Steps
  • Leveraging Drivers to Support Your Roles
  • Making Connections
  • Questions
  • Managing Supply Chain Risks
  • Supply Chain Risks
  • Mitigation Strategies
  • Tracking and Evaluating Supply Chain Data
  • Ratios and Formulas
  • Business Metrics
  • Inventory and Delivery Metrics
  • Sales Metrics
  • What is Benchmarking?
  • What Benchmarks Should Be Measured?
  • The SCOR Model
  • SCOR as a Pyramid
  • The Balanced Scorecard
  • Sample Balanced Scorecard
  • Supply Chain Management Dashboards
  • Creating a Supply Chain Dashboard System, Part One
  • Making Connections
  • Option One: Balanced Scorecard
  • Option Two: Dashboard, Part One
  • Examples
  • Troubleshooting Supply Chain Problems
  • Signs of Trouble in Your Supply Chain
  • Supply Chain Best Practices
  • Best Practices from Industry Leaders
  • Sharing Supply Chain Activities
  • Outsourcing, Insourcing, Offshoring, and Reshoring
  • Insourcing
  • Offshoring
  • Reshoring
  • Third- and Fourth-Party Logistic Providers
  • Fourth-Party Logistic Providers (4PL’s)
  • Advantages of 3PL’s and 4PL’s
  • Disadvantages of 3PL’s and 4PL’s
  • Building Partnerships within Your Supply Chain
  • Sustainable Supply Chain Strategies
  • What is Sustainability?
  • What Does Sustainability Mean in the Supply Chain?
  • The Benefits of Sustainability
  • Reducing the Impact on the Environment
  • Case Study
  • Applying Lean Techniques to the Supply Chain
  • Lean 101
  • The Toyoda Precepts
  • The Toyota Production System House
  • Applying Lean to the Supply Chain
  • The Future of Supply Chain Management
  • Top Trends
  • Making Connections
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

 

The Basics for Effective Meetings

Key Characteristics

Meeting Participants

Types of Meetings

Summary

Other Options

The Best and the Worst of Meetings

Making Connections

Holding Productive Meetings

Keys to Productive Meetings

Barriers to Productive Meetings

Case Study

Preparing for Meetings

Checklist for Success

Timing Your Meeting

Deciding Who Should Attend, Part 1

Deciding Who Should Attend, Part 2

Agendas

Setting an Agenda

Setting up the Agenda

What are Minutes?

A Leader’s Role

Sample Agenda

Put the items below in order to develop an agenda.

Setting the Place

Factors to Consider

Physical Setup

Advance Notice

Leading a Meeting

Functions of a Leader

Key Tasks

Making Connections, Part 1

Making Connections, Part 2

Making Connections, Part 3

Your Role as Group Leader

Process and Content

Defining Process and Content

Making Connections

Rules of Work

Meeting Styles

How Much Time?

Arrange an Open House

Alternate Leaders

Stand Up

Leverage Technology

Use Tools

Facilitation Skills

Key Behaviors for a Facilitator

How to Control a Meeting

Dealing with Difficult People

Mix and Match

The Kidder

Exhausted and Droopy

Not Into It!

Poor Follow-Through on Assignments

Failure of Participants to Arrive/Return from Breaks on Time

Whisperers

A Plan for Success

Making Connections

A Personal Action Plan

Starting Point

Where I Want to Go

How I Will Get There

 

 

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Delivery Method Online
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Course Summary

Course ID No.: 001BASTBVS
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 54-72 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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