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About This Course
What you will learn - Learn the Basics of Environmental Audit
  • Questioning Techniques
  • Questioning Exercise
  • Due Diligence
  • Case Studies
  • Unified Statement Example
  • Making a Statement
  • Normalization
  • What Coaching is Not
Get BIG Savings with our An Environmental Audit Primer Online Bundle, 5 Certificate Courses
  1. An Environmental Audit Primer
  2. Encouraging Sustainability and Social Responsibility in Business
  3. Balanced Scorecard Basics
  4. Developing a High Reliability Organization
  5. Managing Employee Performance
1. An Environmental Audit Primer: Learn the Basics of Environmental Audit

It’s great to have a system in place for making your organization an environmentally sustainable one, but how do you know if that system actually works? Conduct an environmental audit, that’s how. This easy-to-understand course will guide you through the steps to pursue an audit, complete with corrective actions, and a closing meeting.

It’s great to have a system in place for making your organization an environmentally sustainable one, but how do you know if that system actually works? Conduct an environmental audit, that’s how. This easy-to-understand course will guide you through the steps to pursue an audit, complete with corrective actions, and a closing meeting.

2. Encouraging Sustainability and Social Responsibility in Business: Learn Basics Of Corporate Social Responsibility

Today’s leading businesses realize that there is more to their bottom line than financial success. Thriving businesses also ensure that the people and environment in the areas that they operate benefit from their presence. Corporate social responsibility programs and sustainability practices can help build true profitability that incorporates all of these elements.

This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.

After you complete this Encouraging Sustainability and Social Responsibility in Business course, you will be able to:

  • Define sustainability and social responsibility.
  • Discuss the principles of social responsibility in business.
  • Apply the principles of sustainability and social responsibility in the context of ISO 26000.
  • Develop a program for sustainability and social responsibility in business.
3. Balanced Scorecard Basics: Learn the Basics in Balanced Scorecard

Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth. This course will teach you about the balanced scorecard, which can help you measure all aspects of your organization’s success.

You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organization’s mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams.

At the end of this course, you will be able to:

  • Define what the balanced scorecard is.
  • Identify the benefits of the scorecard.
  • Describe the common balanced scorecard pitfalls and how to avoid them.
  • Determine if the balanced scorecard is right for your organization.
  • Describe the key elements of the balanced scorecard process.
  • Identify a strategy map, tactical action plan, and balanced scorecard.
  • Create a vision statement for the balanced scorecard.
  • Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process.
  • Identify the components of supporting balanced scorecard plans.
  • Understand what processes you will need to support the balanced scorecard.
  • Identify the members of different balanced scorecard teams.
4. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

5. Managing Employee Performance: Motivate Employees To Go Beyond Their Best

Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.

After you complete this Performance Management: Managing Employee Performance course, you will be able to:

  • Understand the role of goal setting in performance management.
  • Have tools to help your employees set and achieve goals.
  • Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
  • Have a better knowledge of motivational tools and techniques.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

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Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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An Environmental Audit Primer Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In An Environmental Audit Primer Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Auditing

  • Overview
  • Types of Audits, Part One
  • Types of Audits, Part Two

 Session 3: Internal Audit

  • Internal Audit
  • Auditors
  • Preparing and Conducting, Part One
  • Preparing and Conducting, Part Two

 Session 4: The Audit

  • Basics of an Audit
  • Identifying, Collecting and Preserving Evidence
  • Listening Techniques
  • Questioning Techniques
  • Questioning Exercise

 Session 5: Audit Checklist

  • Developing an Audit Checklist
  • Developing an Audit Checklist, Part One
  • Developing an Audit Checklist, Part Two
  • Developing an Audit Checklist, Part Three
  • Developing an Audit Checklist, Part Four

 Session 6: Conducting an Audit

  • Conducting the Audit

 Session 7: Noncompliance and Corrective Action

  • Recording Noncompliance
  • Taking Corrective Action

 Session 8: Audit Closing

  • Closing Meeting
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Encouraging Sustainability and Social Responsibility in Business Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Definitions
  •     Pre-Assignment: Why Get Involved?
  •     Pre-Assignment: Making Connections

Session 2: What is Corporate Social Responsibility?

  •     A Business Case for Corporate Social Responsibility
  •     Roles and Responsibilities
  •     Business Challenges
  •     Frame Your Business Case
  •     Case Study
  •     Do You Have To Do It All At Once?
  •     Pre-Assignment Review
  •     About the ISO 26000 Standards
  •     The International Organization for Standardization (ISO)
  •     Making Connections

Session 3: Creating a Corporate Social Responsibility Program

  •     Setting Up the Project Vision
  •     Creating the Project Plan
  •     Engaging Stakeholders and Employees
  •     Objective Statements
  •     Implementation Tips
  •     Making Connections
  •     Measuring, Reporting, and Revising
  •     Making Connections

Session 4: Corporate Social Responsibility Principles

  •     Due Diligence
  •     Case Studies
  •     Making Connections
  •     Protecting Human Rights
  •     Human Rights Challenges
  •     Organizational Governance and Ethics
  •     ISO 26000 Principles
  •     Making Connections
  •     Operating Practices
  •     Political Considerations
  •     Human Rights and Labor Practices
  •     Making Connections

Session 5: Environmental Awareness and Sustainability

  •     Creating Community
  •     Making Connections
  •     Consumer Issues
  •     Community Involvement
  •     Making Connections
  •     Review the List
  •     Project Plan

Session 6: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate In Balanced Scorecard Basics Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Understanding the Balanced Scorecard

  • What is the Balanced Scorecard?
  • Creating a Scorecard
  • The Need for the Balanced Scorecard
  • Shifting Business

 Session 3: The Ingredients for Success

  • Is the Balanced Scorecard Right for Us?
  • Do You Need a Balanced Scorecard?
  • Top Ten Scorecard Pitfalls
  • Discussing the Pitfalls

 Session 4: Overview of the Balanced Scorecard Process

  • The Big Picture
  • Sample Strategy Map
  • Strategy Map Example
  • Sample Balanced Scorecard
  • Sample Tactical Action Plan
  • Tactical Action Plan Example

 Session 5: Creating a Project Vision Statement

  • Why We're Doing What We're Doing
  • Unified Statement Example
  • Making a Statement

 Session 6: Understanding Organizational Mission, Vision, and Values

  • The Building Blocks for Your Balanced Scorecard
  • Looking at Values
  • Mission Statement
  • Vision Statements
  • Analyzing Sample Statements

 Session 7: Plans and Processes to Build

  • Project Plans
  • Communication Plans
  • Training Plans
  • Building Core Plans: Building a Training Plan
  • A Checklist of Processes
  • Making the Fit
  • Bill the Builder
  • Discussing Bill

 Session 8: Building Balanced Scorecard Teams

  • Executive Team
  • Balanced Scorecard Steering Team
  • Strategic Teams
  • Team Overview

 Session 9: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Developing a High Reliability Organization Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Preoccupation with Failure
  •     Resistance to Simplification
  •     Sensitivity to Operations
  •     Commitment to Resilience
  •     Deference to Expertise

Session 2: What is a High Reliability Organization?

  •     High Reliability Organizations
  •     Links in the Chain, Part One
  •     Links in the Chain, Part Two
  •     HRO Principles

Session 3: Key Concepts

  •     Expectations, Normalization, and Mindfulness
  •     Normalization
  •     Mindfulness
  •     Making Connections
  •     Case Study

Session 4: The Anticipation Principles

  •     Preoccupation with Failure
  •     Case Study
  •     Making Connections
  •     Resistance to Simplification
  •     Case Study
  •     Making Connections
  •     Sensitivity to Operations
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 5: The Containment Principles

  •     Commitment to Resilience, Part One
  •     Commitment to Resilience, Part Two
  •     Case Study
  •     Making Connections
  •     Deference to Expertise
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 6: Auditing for High Reliability

  •     Auditing Techniques
  •     Churchill’s Four Questions
  •     Making Connections
  •     Sample Audit Questions

Session 7: Test Driving

  •     Case Study, Part One
  •     Case Study, Part Two
  •     Case Study, Part Three
  •     Task

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Managing Employee Performance Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Questions

 Session 2: The Shared Management Model

  • What is Performance Management?
  • The Rake
  • The Shared Management Model
  • About The Shared Management Model

 Session 3: Setting Goals

  • Setting Goals with SPIRIT
  • Example: Improving My Performance
  • Getting Into It

 Session 4: Phase I (Preparation)

  • Overview
  • Choosing the Right Person for the Job
  • Setting Standards
  • Effective Training
  • Coaching 101
  • What Coaching is Not
  • What Coaching is Really About
  • The Coaching Toolkit
  • The Coaching Formula
  • Checklist for Success

 Session 5: Phase II (Activation)

  • Overview
  • Motivation
  • The Carrot
  • The Whip
  • The Plant
  • Motivation

 Session 6: Phase III, Part A (Ongoing Evaluation)

  • Overview
  • Characteristics of Effective Feedback
  • Case Study
  • Individual Exercise
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five
  • Accepting Criticism

 Session 7: Phase III, Part B (Formal Evaluation)

  • Overview
  • Causes of Poor Performance
  • Techniques for Success
  • What Not To Do
  • Case Study: What Upset John?
  • Questions
  • About Performance Reviews
  • Sample 1
  • Sample 2
  • Sample 3
  • Sample 4
  • Sample 5
  • Common Questions

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

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By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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Course Summary

  • Delivery: Online
  • Access: Unlimited Lifetime
  • Time: Study at your own pace
  • Duration: 6 to 8 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Learn the Basics of Environmental Audit
  • Questioning Techniques
  • Questioning Exercise
  • Due Diligence
  • Case Studies
  • Unified Statement Example
  • Making a Statement
  • Normalization
  • What Coaching is Not
Get BIG Savings with our An Environmental Audit Primer Online Bundle, 5 Certificate Courses
  1. An Environmental Audit Primer
  2. Encouraging Sustainability and Social Responsibility in Business
  3. Balanced Scorecard Basics
  4. Developing a High Reliability Organization
  5. Managing Employee Performance
1. An Environmental Audit Primer: Learn the Basics of Environmental Audit

It’s great to have a system in place for making your organization an environmentally sustainable one, but how do you know if that system actually works? Conduct an environmental audit, that’s how. This easy-to-understand course will guide you through the steps to pursue an audit, complete with corrective actions, and a closing meeting.

It’s great to have a system in place for making your organization an environmentally sustainable one, but how do you know if that system actually works? Conduct an environmental audit, that’s how. This easy-to-understand course will guide you through the steps to pursue an audit, complete with corrective actions, and a closing meeting.

2. Encouraging Sustainability and Social Responsibility in Business: Learn Basics Of Corporate Social Responsibility

Today’s leading businesses realize that there is more to their bottom line than financial success. Thriving businesses also ensure that the people and environment in the areas that they operate benefit from their presence. Corporate social responsibility programs and sustainability practices can help build true profitability that incorporates all of these elements.

This course will introduce you to the basics of sustainability and corporate social responsibility using ISO 26000 guidelines as a framework. These principles include organizational governance and ethics, operating practices, human rights and labor practices, environmental awareness and sustainability, consumer issues, and community involvement.

After you complete this Encouraging Sustainability and Social Responsibility in Business course, you will be able to:

  • Define sustainability and social responsibility.
  • Discuss the principles of social responsibility in business.
  • Apply the principles of sustainability and social responsibility in the context of ISO 26000.
  • Develop a program for sustainability and social responsibility in business.
3. Balanced Scorecard Basics: Learn the Basics in Balanced Scorecard

Intangible assets (like a company’s reputation, the knowledge base created by their employees, and training initiatives) can make up a huge portion of a company’s wealth. This course will teach you about the balanced scorecard, which can help you measure all aspects of your organization’s success.

You will begin this course by learning what the balanced scorecard is and what types of organizations it is most useful for. Then, you will review some sample scorecards, strategy maps, and tactical action plans. You will also learn how to develop your organization’s mission, vision, and values (which form the basis for the balanced scorecard); a project vision statement; plans to implement the scorecard; and balanced scorecard teams.

At the end of this course, you will be able to:

  • Define what the balanced scorecard is.
  • Identify the benefits of the scorecard.
  • Describe the common balanced scorecard pitfalls and how to avoid them.
  • Determine if the balanced scorecard is right for your organization.
  • Describe the key elements of the balanced scorecard process.
  • Identify a strategy map, tactical action plan, and balanced scorecard.
  • Create a vision statement for the balanced scorecard.
  • Understand what corporate values, mission statements, and vision statements are and how they tie into the balanced scorecard process.
  • Identify the components of supporting balanced scorecard plans.
  • Understand what processes you will need to support the balanced scorecard.
  • Identify the members of different balanced scorecard teams.
4. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization

High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.

You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.

5. Managing Employee Performance: Motivate Employees To Go Beyond Their Best

Inspiring someone to be their best is no easy task. How do you manage for optimum performance? How do you create a motivating environment that encourages people to go beyond their best? This course will give you some of those skills.

In this course, you will learn about the Shared Management Model, which helps the manager transfer motivation and responsibility for results to the employee. This course will cover all three phases of the model: preparing the employee for the job, motivating them to do it, and evaluating their performance.

After you complete this Performance Management: Managing Employee Performance course, you will be able to:

  • Understand the role of goal setting in performance management.
  • Have tools to help your employees set and achieve goals.
  • Have a three-phase model that will help you prepare employees for peak performance, activate their inner motivation, and evaluate their skills.
  • Have a better knowledge of motivational tools and techniques.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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An Environmental Audit Primer Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In An Environmental Audit Primer Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Auditing

  • Overview
  • Types of Audits, Part One
  • Types of Audits, Part Two

 Session 3: Internal Audit

  • Internal Audit
  • Auditors
  • Preparing and Conducting, Part One
  • Preparing and Conducting, Part Two

 Session 4: The Audit

  • Basics of an Audit
  • Identifying, Collecting and Preserving Evidence
  • Listening Techniques
  • Questioning Techniques
  • Questioning Exercise

 Session 5: Audit Checklist

  • Developing an Audit Checklist
  • Developing an Audit Checklist, Part One
  • Developing an Audit Checklist, Part Two
  • Developing an Audit Checklist, Part Three
  • Developing an Audit Checklist, Part Four

 Session 6: Conducting an Audit

  • Conducting the Audit

 Session 7: Noncompliance and Corrective Action

  • Recording Noncompliance
  • Taking Corrective Action

 Session 8: Audit Closing

  • Closing Meeting
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Encouraging Sustainability and Social Responsibility in Business Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: Definitions
  •     Pre-Assignment: Why Get Involved?
  •     Pre-Assignment: Making Connections

Session 2: What is Corporate Social Responsibility?

  •     A Business Case for Corporate Social Responsibility
  •     Roles and Responsibilities
  •     Business Challenges
  •     Frame Your Business Case
  •     Case Study
  •     Do You Have To Do It All At Once?
  •     Pre-Assignment Review
  •     About the ISO 26000 Standards
  •     The International Organization for Standardization (ISO)
  •     Making Connections

Session 3: Creating a Corporate Social Responsibility Program

  •     Setting Up the Project Vision
  •     Creating the Project Plan
  •     Engaging Stakeholders and Employees
  •     Objective Statements
  •     Implementation Tips
  •     Making Connections
  •     Measuring, Reporting, and Revising
  •     Making Connections

Session 4: Corporate Social Responsibility Principles

  •     Due Diligence
  •     Case Studies
  •     Making Connections
  •     Protecting Human Rights
  •     Human Rights Challenges
  •     Organizational Governance and Ethics
  •     ISO 26000 Principles
  •     Making Connections
  •     Operating Practices
  •     Political Considerations
  •     Human Rights and Labor Practices
  •     Making Connections

Session 5: Environmental Awareness and Sustainability

  •     Creating Community
  •     Making Connections
  •     Consumer Issues
  •     Community Involvement
  •     Making Connections
  •     Review the List
  •     Project Plan

Session 6: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate In Balanced Scorecard Basics Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Understanding the Balanced Scorecard

  • What is the Balanced Scorecard?
  • Creating a Scorecard
  • The Need for the Balanced Scorecard
  • Shifting Business

 Session 3: The Ingredients for Success

  • Is the Balanced Scorecard Right for Us?
  • Do You Need a Balanced Scorecard?
  • Top Ten Scorecard Pitfalls
  • Discussing the Pitfalls

 Session 4: Overview of the Balanced Scorecard Process

  • The Big Picture
  • Sample Strategy Map
  • Strategy Map Example
  • Sample Balanced Scorecard
  • Sample Tactical Action Plan
  • Tactical Action Plan Example

 Session 5: Creating a Project Vision Statement

  • Why We're Doing What We're Doing
  • Unified Statement Example
  • Making a Statement

 Session 6: Understanding Organizational Mission, Vision, and Values

  • The Building Blocks for Your Balanced Scorecard
  • Looking at Values
  • Mission Statement
  • Vision Statements
  • Analyzing Sample Statements

 Session 7: Plans and Processes to Build

  • Project Plans
  • Communication Plans
  • Training Plans
  • Building Core Plans: Building a Training Plan
  • A Checklist of Processes
  • Making the Fit
  • Bill the Builder
  • Discussing Bill

 Session 8: Building Balanced Scorecard Teams

  • Executive Team
  • Balanced Scorecard Steering Team
  • Strategic Teams
  • Team Overview

 Session 9: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate In Developing a High Reliability Organization Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Preoccupation with Failure
  •     Resistance to Simplification
  •     Sensitivity to Operations
  •     Commitment to Resilience
  •     Deference to Expertise

Session 2: What is a High Reliability Organization?

  •     High Reliability Organizations
  •     Links in the Chain, Part One
  •     Links in the Chain, Part Two
  •     HRO Principles

Session 3: Key Concepts

  •     Expectations, Normalization, and Mindfulness
  •     Normalization
  •     Mindfulness
  •     Making Connections
  •     Case Study

Session 4: The Anticipation Principles

  •     Preoccupation with Failure
  •     Case Study
  •     Making Connections
  •     Resistance to Simplification
  •     Case Study
  •     Making Connections
  •     Sensitivity to Operations
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 5: The Containment Principles

  •     Commitment to Resilience, Part One
  •     Commitment to Resilience, Part Two
  •     Case Study
  •     Making Connections
  •     Deference to Expertise
  •     Case Study
  •     Making Connections, Part One
  •     Making Connections, Part Two

Session 6: Auditing for High Reliability

  •     Auditing Techniques
  •     Churchill’s Four Questions
  •     Making Connections
  •     Sample Audit Questions

Session 7: Test Driving

  •     Case Study, Part One
  •     Case Study, Part Two
  •     Case Study, Part Three
  •     Task

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Managing Employee Performance Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment Questions

 Session 2: The Shared Management Model

  • What is Performance Management?
  • The Rake
  • The Shared Management Model
  • About The Shared Management Model

 Session 3: Setting Goals

  • Setting Goals with SPIRIT
  • Example: Improving My Performance
  • Getting Into It

 Session 4: Phase I (Preparation)

  • Overview
  • Choosing the Right Person for the Job
  • Setting Standards
  • Effective Training
  • Coaching 101
  • What Coaching is Not
  • What Coaching is Really About
  • The Coaching Toolkit
  • The Coaching Formula
  • Checklist for Success

 Session 5: Phase II (Activation)

  • Overview
  • Motivation
  • The Carrot
  • The Whip
  • The Plant
  • Motivation

 Session 6: Phase III, Part A (Ongoing Evaluation)

  • Overview
  • Characteristics of Effective Feedback
  • Case Study
  • Individual Exercise
  • Scenario One
  • Scenario Two
  • Scenario Three
  • Scenario Four
  • Scenario Five
  • Accepting Criticism

 Session 7: Phase III, Part B (Formal Evaluation)

  • Overview
  • Causes of Poor Performance
  • Techniques for Success
  • What Not To Do
  • Case Study: What Upset John?
  • Questions
  • About Performance Reviews
  • Sample 1
  • Sample 2
  • Sample 3
  • Sample 4
  • Sample 5
  • Common Questions

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There
Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Requirements

Entry requirements:

Students must have basic literacy and numeracy skills.


Minimum education:

Open entry. Previous schooling and academic achievements are not required for entry into this course.


Device requirements:

Students will need access to a computer/any device and the internet.

FAQS

1.  Who are Courses For Success?

Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

•Beauty    

•Business    

•Health & Fitness     

•Finance

•Lifestyle    

•IT & Software    

•Personal Development

•Teaching & Academics

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"

ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

Free Personal Success Training Course

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!

This month, we are providing it for Free with all Course Purchases, as a special offer!

Benefits:

• How to layout a Success Plan.

• Get where you want to be in life.

• How to unclutter your mind to succeed.

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• Life time access

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• Click here Personal Success Training Program to see thousands of positive reviews,

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Course Bundles

Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.

Course Bundles