About This Course
What you will learn - Learn What Constitutes A High Reliability Organization
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Get BIG Savings with our Developing a High Reliability Organization Online Bundle, 5 Certificate Courses
- Developing a High Reliability Organization
- Creating a Positive Work Environment
- Building Relationships for Success in Sales
- Business Succession Planning: Developing and Maintaining a Succession Plan
- Developing Your Training Program
1. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization
High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.
You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
2. Creating a Positive Work Environment: Learn How To Recognize A Positive Work Environment
This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.
Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
3. Building Relationships for Success in Sales: Learn How to Create Strong Client Relationship
More than ever, people are looking to connect with others and build relationships. In order to be successful as a salesperson, you must know how to create an experience that will help you connect with your customers. This course will help you build relationships for success in sales.
This Building Relationships for Success in Sales course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.
4. Business Succession Planning: Developing and Maintaining a Succession Plan: Develop A Succession Plan
Change is a hallmark of today’s business world, especially in terms of the workforce. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone ready to take their place.
This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.
5. Developing Your Training Program: Learn The ICE Method For Identifying Needs
Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.
You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.
Receive Lifetime Access to Course Materials, so you can reviw at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Developing a High Reliability Organization Online 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Developing a High Reliability Organization Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Preoccupation with Failure
- Resistance to Simplification
- Sensitivity to Operations
- Commitment to Resilience
- Deference to Expertise
Session 2: What is a High Reliability Organization?
- High Reliability Organizations
- Links in the Chain, Part One
- Links in the Chain, Part Two
- HRO Principles
Session 3: Key Concepts
- Expectations, Normalization, and Mindfulness
- Normalization
- Mindfulness
- Making Connections
- Case Study
Session 4: The Anticipation Principles
- Preoccupation with Failure
- Case Study
- Making Connections
- Resistance to Simplification
- Case Study
- Making Connections
- Sensitivity to Operations
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 5: The Containment Principles
- Commitment to Resilience, Part One
- Commitment to Resilience, Part Two
- Case Study
- Making Connections
- Deference to Expertise
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 6: Auditing for High Reliability
- Auditing Techniques
- Churchill’s Four Questions
- Making Connections
- Sample Audit Questions
Session 7: Test Driving
- Case Study, Part One
- Case Study, Part Two
- Case Study, Part Three
- Task
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Creating a Positive Work Environment Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What Does a Positive Environment Look Like?
- Introduction
- Characteristics of a Positive Work Environment
- Work-Life Balance
- Training and Development-Focused
- Recognition
- Company as Team
Session 3: What Can I Do?
- As an Employee
- Making Connections
- As a Leader
Session 4: Team Player
- Team Member Roles and Responsibilities Questionnaire
- Team Member Roles and Responsibilities
Session 5 A: Effective Workplace Relationships
- Teams
- Team Experiences
- Motivating Your Team
- Working Cooperatively, Part One
- Working Cooperatively, Part Two
- Working Cooperatively, Part Three
- Managing Conflict, Part One
- Managing Conflict, Part Two
- What is a Conflict?
- Self-Assessment
- Preventing Problems
- Dangerous Misconceptions
Session 5 B: Effective Workplace Relationships
- Meeting Management, Part One
- Meeting Management, Part Two
Session 6: Conclusion
- Take Home Ideas
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Building Relationships for Success in SalesOnline Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Focusing on Your Customer
- Customer Focused Selling
- Minimizing Challenges
- Becoming Customer Focused
- Understanding Effort vs. Results
- How You Fit in the Quadrants
- Considering the Possibilities
Session 3: What Influences People in Forming Relationships?
- Influences at Work
- Appearance
- Similarity
- Complementarity
- Reciprocity
- Competence
- Proximity
- Exchange
- The Effect of the Influences
- Building Customer Connections
- Building Common Ground
Session 4: Disclosure
- Disclosure
- Self-Awareness and the Johari Windows
- Understanding the Johari Window
- Building Relationships with the Johari Window
- Working with the Johari Window
Session 5: How to Win Friends and Influence People
- About Dale Carnegie
- Discussing Carnegie's Principles
- Talking about Interests
- Try to See Things from Their Point of View
- Changing the View
- Genuinely Like Other People
- Liking Others through Common Ground
- Smile
- Make Them Feel Important
- Remembering Names
- Don't Criticize Others
- Avoid Criticizing
- What's in it for Me?
- Comparing the Stories
- Carnegie's Principles
Session 6: Communication Skills for Relationship Selling
- Active Listening
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- Asking Questions
- Using Open Questions
- Creating Customer Focused Questions
- Good Listeners
Session 7: Non-Verbal Messages
- Non-Verbal Messages
- Managing Your Messages
- Voice
- Qualities of a Good Voice
Session 8: Managing the Mingling
- Understanding Networking
- Tips for Remembering Names
Session 9: The Handshake
- The Handshake
- Improving Your Handshake
- Tips for Success
- Business Card Etiquette
Session 10: Small Talk
- Small Talk
- Making Small Talk
- Starting Conversations
- Small Talk Tips
- Exit Lines
- Creating Exit Lines
Session 11: Networking
- Organizing Your Network
- Networking Tips
- Wise Words
- Revisiting the Pre-Assignment
- John and Jane
- Questions for Reflection
- Our Thoughts
Session 12: Personal Development
- Personal Action Plan
- Achieving My Goals
Course 4 - Certificate In Business Succession Planning: Developing and Maintaining a Succession Plan Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: A Need for Succession Planning
- Defining Succession Planning
- The Definitions
Session 3: Defining a Succession Plan
- Strong Leaders and a Strong Organization
- What’s Important?
- Making Connections
- Components of the Plan
- SUCCESS Model
- Breaking Down the Model
- Setting the Scope
- Case Study One
- Case Study Two
Session 4: Pre-Assignment Review
- Task
- Session 5: Identifying Resources and Analyzing Risks
- Understanding the Marketplace
- What About Loyalty?
- Finding the Talent
- Coping with Change
- Developing External Successors
- Risk Assessment
- Sample Risk Analysis
- Summary
Session 6: Defining Roles, Responsibilities, and Functions
- Key Factors
- The Role of Individualized Engagement Plans
- Who Gets a Plan?
- Succession Plan Profile
- Working the Plan
- Assignment #1: Complete a Risk Assessment
- Assignment #2: Complete a First Draft of an IEP
- Assignment #3: Create a Biography of Up to 250 Words
Session 7: Gathering Information
- Moving Through the Layers
- Revisiting the Organizational Chart
- Making Connections
Session 8: Forecasting Needs
- Key Ingredients of a Successful Plan
- Coaching and Mentoring
- Making Connections
- Develop Reliable Data Gathering
Session 9: Putting the Plan Together
- Using Appreciative Inquiry (AI)
- A Permanent Vacation
- Tough Choices
- How to Choose the Leader
- Sample Assessment
- Making Connections
Session 10: Putting the Plan into Action
- Phased Implementation
- Changes to Consider
- Making Connections
- Succession Plan Organizational Chart
- Technology
- Making Connections
Session 11: Evaluating and Reviewing the Plan
- Evaluation Challenges
- Evaluation Process
- Breaking Down the Steps
- Sample Evaluation
- Succession Program Evaluation Checklist
- Action Steps That Result From This Assessment
- Checking out the Checklist
Session 12: Your Action Plan
- Plan and Then Do
- Next Steps
- Making Connections
Session 13: Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate In Developing Your Training Program Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment Questions
Session 2: Program Design
- Getting Started
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- When is Training Necessary?
- Alternatives to Training
- Essential Elements
- Communicating Training
Session 3: Identifying Needs
- The ICE Method
- When is Training Not Appropriate?
- Isolating
- Consulting
- Evaluating
- Building Your Training Needs Analysis Case Study
- Making Connections
Session 4: The Training Model
- Basic Principles: Moderation
- Balance
- Involvement
- Continue Learning!
- Building an Engaging Program
- Instructional Systems Design Model
Session 5: The Program’s Basic Outline
- Learning Objectives: Determining Objectives
- Determining Objectives
- Considerations When Writing Objectives
- Prerequisites
- Types of Objectives
- Setting the Scope
- Verbs for Writing Clear, Concise Training Objectives
- Objectives Exercise
Session 6: Evaluation Strategies
- Methods of Evaluation
- What Information Do You Want?
- Testing Attitudes
- Four Levels
- Evaluation Methods
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Evaluations Exercise
Session 7: Defining Your Approach
- Methodology: Approaches to Learning
- Key Methodologies
- Other Ingredients
- Other Considerations
- Five Tips for Top Notch Results
- Approaches to Learning: A Lesson in Itself
- Project Choices
- Background Information
- My Methods
Session 8: Researching and Developing Content
- Researching Content
- Content Considerations
Session 9: Pre-Assignments in Training
- Making Connections
Session 10: Choosing Openings and Energizers
- Getting Started
- The Value of Games
- Types of Games
- Tips for Success
Session 11: Training Instruments, Assessments, and Tools
- Making Connections
Session 12: Creating Supporting Materials
- Student Guides
- Handouts
- Electronic Slides
Session 13: Testing the Program
- Testing the Program
Session 14: Creating Proposals
- Organizing Your Proposal: Introduction
- Fundamentals for Writing Internal Proposals
- Training Proposal Checklist
- Proposal for a Training Program
- Framework
Session 15: Building Rapport
- Building Rapport
Session 16: Pulling it all Together
- Action Plan
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
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1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
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The Personal Success Training Program
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course or bundle purchase this month. This is a limited time offer!
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anyone who has an interest in learning more about this subject matter
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you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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please check your junk/spam folder in the event that you do not receive
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Providing
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Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
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You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
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The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
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Course duration, is listed under Course Summary
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All the required material for your course is included in the online system, you do not need to buy anything else.
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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
Developing a High Reliability Organization Online Bundle, 5 Certificate Courses
Learn What Constitutes A High Reliability Organization
Bundle Up & Save - Learn More and Save More when you Upgrade to one of our Course Bundles below - Save Up To 98%
Course Summary
- Delivery: Online
- Access: Unlimited Lifetime
- Time: Study at your own pace
- Duration: 6 to 8 hours per course
- Assessments: Yes
- Qualification: Certificate
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About This Course
What you will learn - Learn What Constitutes A High Reliability Organization
|
|
Get BIG Savings with our Developing a High Reliability Organization Online Bundle, 5 Certificate Courses
- Developing a High Reliability Organization
- Creating a Positive Work Environment
- Building Relationships for Success in Sales
- Business Succession Planning: Developing and Maintaining a Succession Plan
- Developing Your Training Program
1. Developing a High Reliability Organization: Learn What Constitutes A High Reliability Organization
High Reliability Organizations (HROs) are aware of their situations, they take stock of things and take the best approach to deal with trouble before it happens and afterwards as well. This course explores the principles of high reliability, looks at real examples of HROs, and probes the Deepwater Horizon oil rig disaster to help showcase the principles.
You will learn what constitutes a High Reliability Organization (HRO), the principles behind high reliability and take a look at a real life disaster that could have benefitted from those principles.
2. Creating a Positive Work Environment: Learn How To Recognize A Positive Work Environment
This course gives you a solid grounding in how you can play a role in creating a positive environment in your workplace. It shows you what a positive work environment is like and how you can help build one, whether you are an employee or a leader in the workplace. This course introduces you to various team player roles and responsibilities and then digs deep into the structure and flow of effective workplace relationships.
Here you will learn how to recognize a positive work environment and understand the key elements that are needed to create one. You will also discover what you can do personally to build on in your workplace and figure out what type of team player you are. Along the way you will be shown the importance of effective workplace relationships in creating and maintaining a positive environment at work. You will also reveal your personal strengths and weaknesses in working cooperatively and your preference for dealing with workplace conflict.
3. Building Relationships for Success in Sales: Learn How to Create Strong Client Relationship
More than ever, people are looking to connect with others and build relationships. In order to be successful as a salesperson, you must know how to create an experience that will help you connect with your customers. This course will help you build relationships for success in sales.
This Building Relationships for Success in Sales course will teach you how to leverage customer-focused selling, identify what influences relationships, expand your communication skills, manage your body language, develop a professional handshake, and grow your network.
4. Business Succession Planning: Developing and Maintaining a Succession Plan: Develop A Succession Plan
Change is a hallmark of today’s business world, especially in terms of the workforce. Succession planning can help you make the most of that change by ensuring that when someone leaves, there is someone ready to take their place.
This course will teach you how to develop and maintain a succession plan with the SUCCESS model, which includes developing a system, identifying resources, creating risk assessments, developing action plans, implementing those plans, and evaluating the results.
5. Developing Your Training Program: Learn The ICE Method For Identifying Needs
Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.
You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.
Receive Lifetime Access to Course Materials, so you can reviw at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Units of Study
Receive Lifetime Access to Course Materials, so you can review at any time.
Developing a High Reliability Organization Online 5 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Developing a High Reliability Organization Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Preoccupation with Failure
- Resistance to Simplification
- Sensitivity to Operations
- Commitment to Resilience
- Deference to Expertise
Session 2: What is a High Reliability Organization?
- High Reliability Organizations
- Links in the Chain, Part One
- Links in the Chain, Part Two
- HRO Principles
Session 3: Key Concepts
- Expectations, Normalization, and Mindfulness
- Normalization
- Mindfulness
- Making Connections
- Case Study
Session 4: The Anticipation Principles
- Preoccupation with Failure
- Case Study
- Making Connections
- Resistance to Simplification
- Case Study
- Making Connections
- Sensitivity to Operations
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 5: The Containment Principles
- Commitment to Resilience, Part One
- Commitment to Resilience, Part Two
- Case Study
- Making Connections
- Deference to Expertise
- Case Study
- Making Connections, Part One
- Making Connections, Part Two
Session 6: Auditing for High Reliability
- Auditing Techniques
- Churchill’s Four Questions
- Making Connections
- Sample Audit Questions
Session 7: Test Driving
- Case Study, Part One
- Case Study, Part Two
- Case Study, Part Three
- Task
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Creating a Positive Work Environment Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What Does a Positive Environment Look Like?
- Introduction
- Characteristics of a Positive Work Environment
- Work-Life Balance
- Training and Development-Focused
- Recognition
- Company as Team
Session 3: What Can I Do?
- As an Employee
- Making Connections
- As a Leader
Session 4: Team Player
- Team Member Roles and Responsibilities Questionnaire
- Team Member Roles and Responsibilities
Session 5 A: Effective Workplace Relationships
- Teams
- Team Experiences
- Motivating Your Team
- Working Cooperatively, Part One
- Working Cooperatively, Part Two
- Working Cooperatively, Part Three
- Managing Conflict, Part One
- Managing Conflict, Part Two
- What is a Conflict?
- Self-Assessment
- Preventing Problems
- Dangerous Misconceptions
Session 5 B: Effective Workplace Relationships
- Meeting Management, Part One
- Meeting Management, Part Two
Session 6: Conclusion
- Take Home Ideas
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Building Relationships for Success in SalesOnline Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Focusing on Your Customer
- Customer Focused Selling
- Minimizing Challenges
- Becoming Customer Focused
- Understanding Effort vs. Results
- How You Fit in the Quadrants
- Considering the Possibilities
Session 3: What Influences People in Forming Relationships?
- Influences at Work
- Appearance
- Similarity
- Complementarity
- Reciprocity
- Competence
- Proximity
- Exchange
- The Effect of the Influences
- Building Customer Connections
- Building Common Ground
Session 4: Disclosure
- Disclosure
- Self-Awareness and the Johari Windows
- Understanding the Johari Window
- Building Relationships with the Johari Window
- Working with the Johari Window
Session 5: How to Win Friends and Influence People
- About Dale Carnegie
- Discussing Carnegie's Principles
- Talking about Interests
- Try to See Things from Their Point of View
- Changing the View
- Genuinely Like Other People
- Liking Others through Common Ground
- Smile
- Make Them Feel Important
- Remembering Names
- Don't Criticize Others
- Avoid Criticizing
- What's in it for Me?
- Comparing the Stories
- Carnegie's Principles
Session 6: Communication Skills for Relationship Selling
- Active Listening
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- Asking Questions
- Using Open Questions
- Creating Customer Focused Questions
- Good Listeners
Session 7: Non-Verbal Messages
- Non-Verbal Messages
- Managing Your Messages
- Voice
- Qualities of a Good Voice
Session 8: Managing the Mingling
- Understanding Networking
- Tips for Remembering Names
Session 9: The Handshake
- The Handshake
- Improving Your Handshake
- Tips for Success
- Business Card Etiquette
Session 10: Small Talk
- Small Talk
- Making Small Talk
- Starting Conversations
- Small Talk Tips
- Exit Lines
- Creating Exit Lines
Session 11: Networking
- Organizing Your Network
- Networking Tips
- Wise Words
- Revisiting the Pre-Assignment
- John and Jane
- Questions for Reflection
- Our Thoughts
Session 12: Personal Development
- Personal Action Plan
- Achieving My Goals
Course 4 - Certificate In Business Succession Planning: Developing and Maintaining a Succession Plan Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: A Need for Succession Planning
- Defining Succession Planning
- The Definitions
Session 3: Defining a Succession Plan
- Strong Leaders and a Strong Organization
- What’s Important?
- Making Connections
- Components of the Plan
- SUCCESS Model
- Breaking Down the Model
- Setting the Scope
- Case Study One
- Case Study Two
Session 4: Pre-Assignment Review
- Task
- Session 5: Identifying Resources and Analyzing Risks
- Understanding the Marketplace
- What About Loyalty?
- Finding the Talent
- Coping with Change
- Developing External Successors
- Risk Assessment
- Sample Risk Analysis
- Summary
Session 6: Defining Roles, Responsibilities, and Functions
- Key Factors
- The Role of Individualized Engagement Plans
- Who Gets a Plan?
- Succession Plan Profile
- Working the Plan
- Assignment #1: Complete a Risk Assessment
- Assignment #2: Complete a First Draft of an IEP
- Assignment #3: Create a Biography of Up to 250 Words
Session 7: Gathering Information
- Moving Through the Layers
- Revisiting the Organizational Chart
- Making Connections
Session 8: Forecasting Needs
- Key Ingredients of a Successful Plan
- Coaching and Mentoring
- Making Connections
- Develop Reliable Data Gathering
Session 9: Putting the Plan Together
- Using Appreciative Inquiry (AI)
- A Permanent Vacation
- Tough Choices
- How to Choose the Leader
- Sample Assessment
- Making Connections
Session 10: Putting the Plan into Action
- Phased Implementation
- Changes to Consider
- Making Connections
- Succession Plan Organizational Chart
- Technology
- Making Connections
Session 11: Evaluating and Reviewing the Plan
- Evaluation Challenges
- Evaluation Process
- Breaking Down the Steps
- Sample Evaluation
- Succession Program Evaluation Checklist
- Action Steps That Result From This Assessment
- Checking out the Checklist
Session 12: Your Action Plan
- Plan and Then Do
- Next Steps
- Making Connections
Session 13: Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate In Developing Your Training Program Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment Questions
Session 2: Program Design
- Getting Started
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- When is Training Necessary?
- Alternatives to Training
- Essential Elements
- Communicating Training
Session 3: Identifying Needs
- The ICE Method
- When is Training Not Appropriate?
- Isolating
- Consulting
- Evaluating
- Building Your Training Needs Analysis Case Study
- Making Connections
Session 4: The Training Model
- Basic Principles: Moderation
- Balance
- Involvement
- Continue Learning!
- Building an Engaging Program
- Instructional Systems Design Model
Session 5: The Program’s Basic Outline
- Learning Objectives: Determining Objectives
- Determining Objectives
- Considerations When Writing Objectives
- Prerequisites
- Types of Objectives
- Setting the Scope
- Verbs for Writing Clear, Concise Training Objectives
- Objectives Exercise
Session 6: Evaluation Strategies
- Methods of Evaluation
- What Information Do You Want?
- Testing Attitudes
- Four Levels
- Evaluation Methods
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Evaluations Exercise
Session 7: Defining Your Approach
- Methodology: Approaches to Learning
- Key Methodologies
- Other Ingredients
- Other Considerations
- Five Tips for Top Notch Results
- Approaches to Learning: A Lesson in Itself
- Project Choices
- Background Information
- My Methods
Session 8: Researching and Developing Content
- Researching Content
- Content Considerations
Session 9: Pre-Assignments in Training
- Making Connections
Session 10: Choosing Openings and Energizers
- Getting Started
- The Value of Games
- Types of Games
- Tips for Success
Session 11: Training Instruments, Assessments, and Tools
- Making Connections
Session 12: Creating Supporting Materials
- Student Guides
- Handouts
- Electronic Slides
Session 13: Testing the Program
- Testing the Program
Session 14: Creating Proposals
- Organizing Your Proposal: Introduction
- Fundamentals for Writing Internal Proposals
- Training Proposal Checklist
- Proposal for a Training Program
- Framework
Session 15: Building Rapport
- Building Rapport
Session 16: Pulling it all Together
- Action Plan
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Requirements
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)
All systems
Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Requirements
Entry requirements:
Students must have basic literacy and numeracy skills.
Minimum education:
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Device requirements:
Students will need access to a computer/any device and the internet.
FAQS
1. Who are Courses For Success?
Courses For Success is a course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.
Our courses span across the following categories:
•Animal
•Beauty
•Business
•Health & Fitness
•Finance
•Lifestyle
•IT & Software
•Personal Development
•Teaching & Academics
2. Is there a refund/cancellation policy?
Yes, we have a 7-day money-back refund policy.
3. What is the FREE Personal Success Training Program?
The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!
4. Are there any requirements to study this course?
No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.
5. Do I require to have finished high school to complete this course?
No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.
6. What if English is not my first language?
This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.
7. Is this course online or conducted in person?
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
8. How do I receive my course?
After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.
9. When does this course start?
Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.
10. What is online learning like?
Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.
Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
11. What computer skills do I need for my course?
You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).
12. How long will you have access to the online course?
The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.
Please also check the course summary, as a small selection of courses have limited access.
13. How long will my course take?
Course duration, is listed under Course Summary
14. Do I need to buy textbooks?
All the required material for your course is included in the online system, you do not need to buy anything else.
15. Is the course interactive?
Yes, all our courses are interactive.
16. Is there an assessment or exam?
Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.
17. What type of certificate will I receive?
You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I
had a very good experience with my course. It has helped me to get
multiple jobs and prepared me for almost everything I would need to
know. The course was very informative and easy to understand and broken
up perfectly to be done in a short amount of time while still learning a
good amount! I would recommend Courses for Success to anyone trying to
get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for
more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.
18. Will this course be credited by universities?
No, it is not equivalent to a college or university credit.
19. Am I guaranteed to get a job with this certificate?
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
20. How will this course assist me with my career?
Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.
21. How long is the certificate valid for?
The Certificates are valid for life and do not need renewing.
22. Can I take more than one course at a time?
Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.
23. What are the Payment Methods available? Is there a payment plan?
We accept payments via PayPal, Credit Card and Bank Transfer.
Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.
To pay via bank transfer contact us info@coursesforsuccess.com
24. Can I purchase for multiple people?
Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com
25. Can I request for an invoice before purchase?
Yes, you can request for an invoice via email at info@coursesforsuccess.com
26. Purchase for a gift?
Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.
27. Can I create my own course bundle?
Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.
28. How will I contact Courses For Success if I have any questions?
You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.
Free Personal Success Training Course
The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Today, we are providing it for Free with all Course Purchases, as a special offer!
Benefits:
• How to layout a Success Plan.
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Course Bundles
Looking for specific training for yourself or employees. Choose from our Course Bundles below or build you own Bundle, by adding more courses to your cart. Choose different courses or the same course for multiple staff members and receive volume discounts at checkout.
