Ultimate Leadership and Influence Online Bundle, 10 Certificate Courses

The Most Comprehensive Leadership and Influence Bundle

Ultimate Leadership and Influence Online Bundle, 10 Certificate Courses

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Become a Great & Influential Leader - 10 Courses in this Bundle

  1. Leadership and Influence

  2. Supervising Others

  3. Coaching and Mentoring

  4. Performance Management

  5. Leadership Skills for Supervisors: Communication, Coaching, and Conflict

  6. Interpersonal Skills

  7. Time Management

  8. Goal Setting & Getting Things Done

  9. Be A More Likeable Boss

  10. Personal Productivity

1. Leadership and Influence: Become a Great & Influential Leader

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

By the end of this Leadership and Influence Online short Course, you will be able to:

  • Understand what leadership means.
  • Explain the Great Man Theory.
  • Explain the Trait Theory.
  • Understand Transformational Leadership.
  • Understand how to adapt your leadership styles for the people you lead.
  • Understand leading by Directing
  • Understand leading by Coaching
  • Understand leading by Participating
  • Understand leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

2. Supervising Others: Effectively Manage Your Staff to get More out of Them

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

By the end of this Supervising Others Online Short Course, you will be able to:

  • Define requirements for required work.
  • Set the expectations for your staff.
  • Establish SMART goals for yourself.
  • Help your staff set SMART goals.
  • Learn to delegate appropriately.
  • Provide effective feedback to your staff.
  • Utilise effective time management techniques.
  • Perform effective conflict resolution.
  • Understand how to manage effectively in different situations.
  • Understand what a new supervisor needs to become an effective supervisor.

3. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

4. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognise the importance of motivation
  • Develop a performance journal and performance plan

5. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory course will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

After you complete this Leadership Skills for Supervisors: Communication, Coaching, and Conflict course, you will be able to:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

6. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive

7. Time Management: How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

  • The SMART Way
  • Urgent Important Matrix
  • The 80/20 Rule
  • Eat That Frog
  • The Glass Jar

By the end of this Time Management Online Short Course you will be able to: 

  • Plan and prioritize daily activities efficiently and in a productive manner.
  • Triumph over procrastination.
  • Effectively deal with crises.
  • Organize your workspace and workflow.
  • Efficiently delegate.
  • Ritualize your workload.
  • Plan effective meetings.

8. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists

Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.

Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.

By the end of this Goal Setting online short course, you will be able to:

  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

9. Be A More Likeable Boss: Enhance Your Leadership Skills to be Effective and Likeable Boss

Management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss however does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

In this course, you will take the first steps on what will be a continuous journey towards becoming a more effective boss, the side effects of which are both likeability and respect.

By the end of this Be A More Likeable Boss Online Short Course, you will be able to:

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust

10. Personal Productivity: Banish Procrastination From Your Life Once And For All

Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most. This course will help you learn new ways to organize your time for a more productive life. It will also show you some techniques for rebalancing your energy levels. It's time to exhale stale, old ideas. And, inhale new inspiration for joyful living that produces quality outcomes.

By the end of this course, you will be able to:

  • Analyse and refocus for more productive outcomes.
  • Techniques that will engender self-discipline and respect for yourself and from others.
  • Adapt to impromptu requests and learn to say no when required.
  • Attend to your needs promptly and efficiently.
  • Become more organized in your daily life.
  • How to develop a more sharing and accepting attitude to others.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Leadership and Influence 10 Course Bundle includes the following courses, below is a summary of each course:

Course 1 - Certificate In Leadership and Influence Online Course

Section One: Getting Started

Section Two: How Leadership Evolved

  • What is Leadership
  • Leadership Characteristics
  • Leadership Principles
  • Leadership through the ages
  • The Great Man
  • The Trait Theory
  • Transformational Leadership

Section Three: Situational Leadership

  • Situational Leadership: Telling
  • Situational Leadership: Selling
  • Situational Leadership: Participating
  • Situational Leadership: Delegating

Section Four: A Personal Evaluation

  • Kouzes and Posner
  • A Personal Inventory
  • Create an Action Plan

Section Five: Modeling the Way

  • Inspirational Role Model
  • Influencing Others’ Perspectives

Section Six: Inspiring a Shared Vision

  • Choose Your Vision
  • Communicate Your Vision
  • Identifying the Benefit for Others

Section Seven: Challenging the Process

  • Your Inner Innovator
  • Room for Improvement
  • Lobbying for Change

Section Eight: Enabling Others to Act

  • Encouraging Growth
  • Creating Mutual Respect
  • The Importance of Trust

Section Nine: Encouraging the Heart

  • Sharing Rewards
  • Celebrating Accomplishments
  • Making Celebration Part of Your Culture

Section Ten: Influencing Skills

  • The Art of Persuasion
  • The Principles of Influence

Section Eleven: Setting Goals

  • Create SMART Goals
  • Long-Term Plans
  • Creating a Support System

Section Twelve: Wrapping Up

Course 2 - Certificate In Supervising Others Online Course

Section One: Getting Started

  • Objectives

Section Two: Setting Expectations

  • Criteria for Success
  • Spotting Opportunities for Improvement
  • Setting Expectations Verbally
  • Documenting Expectations

Section Three: Setting Goals

  • Understanding Cascading Goals
  • Creating SMART Goals
  • Helping Others Set Goals

Section Four: Assigning/Delegating Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach

Section Five: Three Degrees of Delegation

  • First Degree: Complete
  • Second Degree: Partial
  • Third Degree: Complete

Section Six: Implementing Delegation

  • When to Delegate
  • Who Should I Delegate to?
  • Providing Instructions
  • Monitoring the Results
  • Delegation Dilemmas

Section Seven: High Impact Feedback

  • Characteristics of Good Feedback
  • Tools for Delivering Feedback
  • Informal Feedback
  • Formal Feedback

Section Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using a Productivity Journal

Section Nine: Resolving Conflict

  • Understanding the Effective Conflict Resolution Process
  • Maintaining Fairness
  • Examining Root Causes
  • Creating Mutual Gain Options and Multiple Option Solutions

Section Ten: Establishing Yourself

  • Dealing with Promotion from within a Team
  • Supervising a Brand New Team
  • Dealing with an Established Team

Section Eleven: Survival Tips for a New Supervisor

  • Ask the Right Questions
  • Go to Gemba
  • Keep Learning!

Section Twelve: Wrapping Up

Course 3 -Certificate In  Coaching and Mentoring Online Course

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 4 - Certificate In Performance Management Online Course

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Course 5 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 6 - Certificate In Interpersonal Skills Online Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 7 - Certificate In Time Management Online Course

Section One: Getting Started

Section Two: SMARTER Goals

  • The Three P’s
  • Create SMARTER Goals
  • Prioritizing Your Goals
  • Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

  • Using To Do List
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Ready, Fire, Aim!

Section Five: Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Six: Managing Crisis

  • When Crisis Calls...do you have a Contingency Plan?
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Section Seven: The Organized Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail...email etiquette
  • Using Calendars

Section Eight: Delegating

  • When to Delegate?
  • Who Should I Delegate to?
  • Monitoring the Results

Section Nine: The Power of Ritual...Habits

  • What is a Ritual/Routine?
  • Example Rituals
  • Using Rituals to Maximise Time

Section Ten: Meetings

  • Deciding if a Meeting is Necessary... Is the meeting necessary?
  • Using the PAT Approach
  • Effective Agenda Writing
  • Staying on Track
  • Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaboration Applications

Section Twelve: Wrapping Up

Course 8 - Certificate In Goal Setting & Getting Things Done Online Course

Module One - Getting Started

Module Two - Overcoming Procrastination (Part 1)

  • Eat that frog
  • Just do it
  • The 15 minute rule
  • Chop it up

Module Three - Overcoming Procrastination (Part 2)

  • Remove distractions
  • Start small and build
  • Reward yourself
  • Set realistic deadlines

Module Four - Four P's of Goal Setting

  • They need to be positive
  • They need to be personal
  • They need to be possible
  • They need to be prioritised

Module Five - Improving Motivation

  • Remember peak moments
  • Write down your goals
  • Use gamification
  • Track your progress

Module Six - Wise Time Management

  • Urgent/important matrix
  • The 80/20 rule
  • Utilise a calendar
  • Create a ritual

Module Seven - Tips for Completing Tasks

  • One minute rule
  • Five minute rule
  • Break up large tasks
  • Utilise technology

Module Eight - Increase your Productivity

  • Repeat what works
  • Get faster
  • Remove "should" from your dictionary
  • Build on your successes

Module Nine - "To Do"List Characteristics

  • Focus on the important
  • Chunk, Block, Tackle
  • Make it a habit
  • Plan ahead

Module Ten - Smart Goals

  • Specific
  • Measurable
  • Attainable
  • Realistic
  • Timely

Module Eleven - Mistakes will Happen

  • Accept it
  • Bouncing back
  • Adapt and learn from them
  • If needed, ask for help

Module Twelve - Wrapping Up

Course 9 - Certificate In Be A More Likeable Boss Online Course

Module One: Getting Started 

Module Two: Is it Better to be Loved or Feared?

  • The Case for Fear
  • The Case for Love
  • The Case against Either
  • The Middle Ground

Module Three: Leadership as Service

  • Top-down Hierarchies
  • A Lateral Perspective
  • Know Your Employees
  • Genuine Empathy and the Power to Lead

Module Four: Leadership by Design

  • Begin with the End in Mind
  • Setting Goals
  • Determining Values
  • A Mission Statement

Module Five: Understanding Motivation

  • Dramatism
  • The Pentad
  • Guilt and Redemption
  • Identification

Module Six: Constructive Criticism

  • What are Your Intentions?
  • A Positive Vision of Success
  • Feedback Sandwich
  • Following up (versus Badgering)

Module Seven: The Importance of Tone

  • Lighting a Fire
  • Calming a Storm
  • Adult versus Parent
  • Changing the Script

Module Eight: Trusting Your Team

  • Dangers of Micromanaging
  • Delegation and Anxiety
  • Aces in Their Places
  • Celebrating Success

Module Nine: Earning the Trust of Your Team

  • Honesty
  • Reliability
  • Availability 
  • Openness

Module Ten: Building and Reinforcing Your Team

  • Identifying Team Strengths and Weaknesses
  • Identify Team Roles
  • Design Exercises with Specific Goals
  • What to Avoid

Module Eleven: You are the Boss of You

  • What Kind of Person Would You Follow?
  • Self-Awareness
  • Self-Improvement
  • Keeping Your Balance

Module Twelve: Wrapping Up

Course 10 - Certificate In Personal Productivity Online Course

Section One: Getting Started

Section Two: Setting Goals

  • Create SMART Goals
  • Prioritising Your Goals
  • Visualise your Goals

Section Three: The Power of Routines

  • What is a Routine?
  • Personal and Professional Routines
  • Learning how to say No
  • Six Ways to Simplify Your Life

Section Four: Scheduling Yourself

  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Using a Productivity Journal
  • Appointment Scheduling
  • Task Scheduling

Section Five: Self Discipline

  • Why We Procrastinate
  • Negativity Buster
  • There’s always tomorrow

Section Six: Tackling New Tasks and Projects

  • Prioritising Tasks
  • When to Delegate

Section Seven: Using Project Management Techniques

  • Understanding Project Scope
  • Creating a Plan

Section Eight: Creating a Workspace

  • Choosing a Physical Layout
  • Ergonomics Make Personal Economic Sense

Section Nine: Organising Files and Folders

  • Managing the Paper Trail
  • De-Clutter

Section Ten: E-Mail Mania

  • Managing Email
  • Using E-Mail Time Wisely

Section Eleven: Beating Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
47%
4 star
31%
3 star
15%
2 star
5%
1 star
2%
(3361)
Average rating 4 out of 5 stars

Arlene Randell

30 May 2022 09:59:18 AM

Great Course

Rachel K Owens

26 May 2022 08:02:22 AM

AWESOME

Rolando Magaña

19 May 2022 10:51:44 PM

Way to use and understand

Rolando Magaña

17 May 2022 11:20:06 PM

Great inspiring quotes

Caroline Hanger

11 May 2022 12:59:43 PM

Well done

rob b von

10 May 2022 05:40:52 AM

kk

Cassandra Noel

10 May 2022 03:11:57 AM

n.a

Martha Kaufman

8 May 2022 11:55:57 PM

Great information to help you on your way to success.

Valery Pipes

6 May 2022 12:06:49 PM

Great information

Daniel Thompson

6 May 2022 12:23:23 AM

Good tips and motivation for time management

Becky Darnbrough

4 May 2022 12:54:44 PM

good course

Melinda Sue Mouser

19 April 2022 06:59:57 AM

Great course!

Susanne Hulan

7 April 2022 01:24:14 PM

This course helped me be better at planning and setting goals not just daily but for my future as well.

Ashlan Smith

1 April 2022 05:33:18 AM

I am enjoy my achievements with Courses for success!

Aaron Lyttle

1 April 2022 04:54:35 AM

Was extremely informative and found myself going back to review the points many times. Unfortunately some of the links didn't work so I had to attempt googling them.

Aaron Lyttle

1 April 2022 01:17:28 AM

Very helpful

Aaron Lyttle

1 April 2022 12:04:52 AM

Insite into better performance evaluation and it's benefits was inciteful.

Aaron Lyttle

31 March 2022 03:16:36 AM

Helpful with understanding of setting realistic goals.

Lisa Cupitt

30 March 2022 06:27:56 AM

Great Course absolutely enjoyed it

James

30 March 2022 02:16:49 AM

Great course

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

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No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
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All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

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Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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Thank you Courses for Success for being part of my learning journey and making education affordable!"

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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

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The Certificates are valid for life and do not need renewing. 

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Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

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You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Become a Great & Influential Leader - 10 Courses in this Bundle

  1. Leadership and Influence

  2. Supervising Others

  3. Coaching and Mentoring

  4. Performance Management

  5. Leadership Skills for Supervisors: Communication, Coaching, and Conflict

  6. Interpersonal Skills

  7. Time Management

  8. Goal Setting & Getting Things Done

  9. Be A More Likeable Boss

  10. Personal Productivity

1. Leadership and Influence: Become a Great & Influential Leader

They say that leaders are born, not made. While it is true that some people are born leaders, some leaders are born in the midst of adversity. Often, simple people who have never had a leadership role will stand up and take the lead when a situation they care about requires it. A simple example is parenting. When a child arrives, many parents discover leadership abilities they never knew existed in order to guide and protect their offspring.

Once you learn the techniques of true Leadership and Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.

By the end of this Leadership and Influence Online short Course, you will be able to:

  • Understand what leadership means.
  • Explain the Great Man Theory.
  • Explain the Trait Theory.
  • Understand Transformational Leadership.
  • Understand how to adapt your leadership styles for the people you lead.
  • Understand leading by Directing
  • Understand leading by Coaching
  • Understand leading by Participating
  • Understand leading by Delegating
  • Kouzes and Posner
  • Conduct a personal inventory
  • Create an action plan
  • Establish personal goals

2. Supervising Others: Effectively Manage Your Staff to get More out of Them

Supervising others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it.

The Supervising Others course will help supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.

By the end of this Supervising Others Online Short Course, you will be able to:

  • Define requirements for required work.
  • Set the expectations for your staff.
  • Establish SMART goals for yourself.
  • Help your staff set SMART goals.
  • Learn to delegate appropriately.
  • Provide effective feedback to your staff.
  • Utilise effective time management techniques.
  • Perform effective conflict resolution.
  • Understand how to manage effectively in different situations.
  • Understand what a new supervisor needs to become an effective supervisor.

3. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

4. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognise the importance of motivation
  • Develop a performance journal and performance plan

5. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory course will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

After you complete this Leadership Skills for Supervisors: Communication, Coaching, and Conflict course, you will be able to:

  • Learn ways to prioritize, plan, and manage your time.
  • Identify your primary leadership style.
  • Develop some flexibility to use other leadership styles.
  • Determine ways you can meet the needs of employees and co-workers through communication and coaching.
  • Explore ways to make conflict a powerful force for creative, well-rounded solutions to problems.

6. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive

7. Time Management: How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

  • The SMART Way
  • Urgent Important Matrix
  • The 80/20 Rule
  • Eat That Frog
  • The Glass Jar

By the end of this Time Management Online Short Course you will be able to: 

  • Plan and prioritize daily activities efficiently and in a productive manner.
  • Triumph over procrastination.
  • Effectively deal with crises.
  • Organize your workspace and workflow.
  • Efficiently delegate.
  • Ritualize your workload.
  • Plan effective meetings.

8. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists

Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.

Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.

By the end of this Goal Setting online short course, you will be able to:

  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

9. Be A More Likeable Boss: Enhance Your Leadership Skills to be Effective and Likeable Boss

Management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected. Becoming a more likeable boss however does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective.

In this course, you will take the first steps on what will be a continuous journey towards becoming a more effective boss, the side effects of which are both likeability and respect.

By the end of this Be A More Likeable Boss Online Short Course, you will be able to:

  • Understand how to develop leadership qualities
  • Know how to delegate effectively
  • Choose inspirational and engaging tasks for yourself and others
  • Use wisdom and understanding to lead others
  • Identify the roles of your team
  • Learn how to trust others and earn their trust

10. Personal Productivity: Banish Procrastination From Your Life Once And For All

Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most. This course will help you learn new ways to organize your time for a more productive life. It will also show you some techniques for rebalancing your energy levels. It's time to exhale stale, old ideas. And, inhale new inspiration for joyful living that produces quality outcomes.

By the end of this course, you will be able to:

  • Analyse and refocus for more productive outcomes.
  • Techniques that will engender self-discipline and respect for yourself and from others.
  • Adapt to impromptu requests and learn to say no when required.
  • Attend to your needs promptly and efficiently.
  • Become more organized in your daily life.
  • How to develop a more sharing and accepting attitude to others.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Leadership and Influence 10 Course Bundle includes the following courses, below is a summary of each course:

Course 1 - Certificate In Leadership and Influence Online Course

Section One: Getting Started

Section Two: How Leadership Evolved

  • What is Leadership
  • Leadership Characteristics
  • Leadership Principles
  • Leadership through the ages
  • The Great Man
  • The Trait Theory
  • Transformational Leadership

Section Three: Situational Leadership

  • Situational Leadership: Telling
  • Situational Leadership: Selling
  • Situational Leadership: Participating
  • Situational Leadership: Delegating

Section Four: A Personal Evaluation

  • Kouzes and Posner
  • A Personal Inventory
  • Create an Action Plan

Section Five: Modeling the Way

  • Inspirational Role Model
  • Influencing Others’ Perspectives

Section Six: Inspiring a Shared Vision

  • Choose Your Vision
  • Communicate Your Vision
  • Identifying the Benefit for Others

Section Seven: Challenging the Process

  • Your Inner Innovator
  • Room for Improvement
  • Lobbying for Change

Section Eight: Enabling Others to Act

  • Encouraging Growth
  • Creating Mutual Respect
  • The Importance of Trust

Section Nine: Encouraging the Heart

  • Sharing Rewards
  • Celebrating Accomplishments
  • Making Celebration Part of Your Culture

Section Ten: Influencing Skills

  • The Art of Persuasion
  • The Principles of Influence

Section Eleven: Setting Goals

  • Create SMART Goals
  • Long-Term Plans
  • Creating a Support System

Section Twelve: Wrapping Up

Course 2 - Certificate In Supervising Others Online Course

Section One: Getting Started

  • Objectives

Section Two: Setting Expectations

  • Criteria for Success
  • Spotting Opportunities for Improvement
  • Setting Expectations Verbally
  • Documenting Expectations

Section Three: Setting Goals

  • Understanding Cascading Goals
  • Creating SMART Goals
  • Helping Others Set Goals

Section Four: Assigning/Delegating Work

  • General Principles
  • The Dictatorial Approach
  • The Apple-Picking Approach
  • The Collaborative Approach

Section Five: Three Degrees of Delegation

  • First Degree: Complete
  • Second Degree: Partial
  • Third Degree: Complete

Section Six: Implementing Delegation

  • When to Delegate
  • Who Should I Delegate to?
  • Providing Instructions
  • Monitoring the Results
  • Delegation Dilemmas

Section Seven: High Impact Feedback

  • Characteristics of Good Feedback
  • Tools for Delivering Feedback
  • Informal Feedback
  • Formal Feedback

Section Eight: Managing Your Time

  • The 80/20 Rule
  • Prioritising with the Urgent-Important Matrix
  • Using a Productivity Journal
  • Using a Productivity Journal

Section Nine: Resolving Conflict

  • Understanding the Effective Conflict Resolution Process
  • Maintaining Fairness
  • Examining Root Causes
  • Creating Mutual Gain Options and Multiple Option Solutions

Section Ten: Establishing Yourself

  • Dealing with Promotion from within a Team
  • Supervising a Brand New Team
  • Dealing with an Established Team

Section Eleven: Survival Tips for a New Supervisor

  • Ask the Right Questions
  • Go to Gemba
  • Keep Learning!

Section Twelve: Wrapping Up

Course 3 -Certificate In  Coaching and Mentoring Online Course

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 4 - Certificate In Performance Management Online Course

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Course 5 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 6 - Certificate In Interpersonal Skills Online Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 7 - Certificate In Time Management Online Course

Section One: Getting Started

Section Two: SMARTER Goals

  • The Three P’s
  • Create SMARTER Goals
  • Prioritizing Your Goals
  • Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

  • Using To Do List
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Ready, Fire, Aim!

Section Five: Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Six: Managing Crisis

  • When Crisis Calls...do you have a Contingency Plan?
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Section Seven: The Organized Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail...email etiquette
  • Using Calendars

Section Eight: Delegating

  • When to Delegate?
  • Who Should I Delegate to?
  • Monitoring the Results

Section Nine: The Power of Ritual...Habits

  • What is a Ritual/Routine?
  • Example Rituals
  • Using Rituals to Maximise Time

Section Ten: Meetings

  • Deciding if a Meeting is Necessary... Is the meeting necessary?
  • Using the PAT Approach
  • Effective Agenda Writing
  • Staying on Track
  • Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaboration Applications

Section Twelve: Wrapping Up

Course 8 - Certificate In Goal Setting & Getting Things Done Online Course

Module One - Getting Started

Module Two - Overcoming Procrastination (Part 1)

  • Eat that frog
  • Just do it
  • The 15 minute rule
  • Chop it up

Module Three - Overcoming Procrastination (Part 2)

  • Remove distractions
  • Start small and build
  • Reward yourself
  • Set realistic deadlines

Module Four - Four P's of Goal Setting

  • They need to be positive
  • They need to be personal
  • They need to be possible
  • They need to be prioritised

Module Five - Improving Motivation

  • Remember peak moments
  • Write down your goals
  • Use gamification
  • Track your progress

Module Six - Wise Time Management

  • Urgent/important matrix
  • The 80/20 rule
  • Utilise a calendar
  • Create a ritual

Module Seven - Tips for Completing Tasks

  • One minute rule
  • Five minute rule
  • Break up large tasks
  • Utilise technology

Module Eight - Increase your Productivity

  • Repeat what works
  • Get faster
  • Remove "should" from your dictionary
  • Build on your successes

Module Nine - "To Do"List Characteristics

  • Focus on the important
  • Chunk, Block, Tackle
  • Make it a habit
  • Plan ahead

Module Ten - Smart Goals

  • Specific
  • Measurable
  • Attainable
  • Realistic
  • Timely

Module Eleven - Mistakes will Happen

  • Accept it
  • Bouncing back
  • Adapt and learn from them
  • If needed, ask for help

Module Twelve - Wrapping Up

Course 9 - Certificate In Be A More Likeable Boss Online Course

Module One: Getting Started 

Module Two: Is it Better to be Loved or Feared?

  • The Case for Fear
  • The Case for Love
  • The Case against Either
  • The Middle Ground

Module Three: Leadership as Service

  • Top-down Hierarchies
  • A Lateral Perspective
  • Know Your Employees
  • Genuine Empathy and the Power to Lead

Module Four: Leadership by Design

  • Begin with the End in Mind
  • Setting Goals
  • Determining Values
  • A Mission Statement

Module Five: Understanding Motivation

  • Dramatism
  • The Pentad
  • Guilt and Redemption
  • Identification

Module Six: Constructive Criticism

  • What are Your Intentions?
  • A Positive Vision of Success
  • Feedback Sandwich
  • Following up (versus Badgering)

Module Seven: The Importance of Tone

  • Lighting a Fire
  • Calming a Storm
  • Adult versus Parent
  • Changing the Script

Module Eight: Trusting Your Team

  • Dangers of Micromanaging
  • Delegation and Anxiety
  • Aces in Their Places
  • Celebrating Success

Module Nine: Earning the Trust of Your Team

  • Honesty
  • Reliability
  • Availability 
  • Openness

Module Ten: Building and Reinforcing Your Team

  • Identifying Team Strengths and Weaknesses
  • Identify Team Roles
  • Design Exercises with Specific Goals
  • What to Avoid

Module Eleven: You are the Boss of You

  • What Kind of Person Would You Follow?
  • Self-Awareness
  • Self-Improvement
  • Keeping Your Balance

Module Twelve: Wrapping Up

Course 10 - Certificate In Personal Productivity Online Course

Section One: Getting Started

Section Two: Setting Goals

  • Create SMART Goals
  • Prioritising Your Goals
  • Visualise your Goals

Section Three: The Power of Routines

  • What is a Routine?
  • Personal and Professional Routines
  • Learning how to say No
  • Six Ways to Simplify Your Life

Section Four: Scheduling Yourself

  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Using a Productivity Journal
  • Appointment Scheduling
  • Task Scheduling

Section Five: Self Discipline

  • Why We Procrastinate
  • Negativity Buster
  • There’s always tomorrow

Section Six: Tackling New Tasks and Projects

  • Prioritising Tasks
  • When to Delegate

Section Seven: Using Project Management Techniques

  • Understanding Project Scope
  • Creating a Plan

Section Eight: Creating a Workspace

  • Choosing a Physical Layout
  • Ergonomics Make Personal Economic Sense

Section Nine: Organising Files and Folders

  • Managing the Paper Trail
  • De-Clutter

Section Ten: E-Mail Mania

  • Managing Email
  • Using E-Mail Time Wisely

Section Eleven: Beating Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(3361)
Average rating 4 out of 5 stars
5 star
47%
4 star
31%
3 star
15%
2 star
5%
1 star
2%

Arlene Randell

30 May 2022 09:59:18 AM

Great Course

Rachel K Owens

26 May 2022 08:02:22 AM

AWESOME

Rolando Magaña

19 May 2022 10:51:44 PM

Way to use and understand

Rolando Magaña

17 May 2022 11:20:06 PM

Great inspiring quotes

Caroline Hanger

11 May 2022 12:59:43 PM

Well done

rob b von

10 May 2022 05:40:52 AM

kk

Cassandra Noel

10 May 2022 03:11:57 AM

n.a

Martha Kaufman

8 May 2022 11:55:57 PM

Great information to help you on your way to success.

Valery Pipes

6 May 2022 12:06:49 PM

Great information

Daniel Thompson

6 May 2022 12:23:23 AM

Good tips and motivation for time management

Becky Darnbrough

4 May 2022 12:54:44 PM

good course

Melinda Sue Mouser

19 April 2022 06:59:57 AM

Great course!

Susanne Hulan

7 April 2022 01:24:14 PM

This course helped me be better at planning and setting goals not just daily but for my future as well.

Ashlan Smith

1 April 2022 05:33:18 AM

I am enjoy my achievements with Courses for success!

Aaron Lyttle

1 April 2022 04:54:35 AM

Was extremely informative and found myself going back to review the points many times. Unfortunately some of the links didn't work so I had to attempt googling them.

Aaron Lyttle

1 April 2022 01:17:28 AM

Very helpful

Aaron Lyttle

1 April 2022 12:04:52 AM

Insite into better performance evaluation and it's benefits was inciteful.

Aaron Lyttle

31 March 2022 03:16:36 AM

Helpful with understanding of setting realistic goals.

Lisa Cupitt

30 March 2022 06:27:56 AM

Great Course absolutely enjoyed it

James

30 March 2022 02:16:49 AM

Great course

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID: CFS02LAI10CB
Delivery Mode: Online
Access: Unlimited Lifetime
Time: Study at your own pace
Duration: 80 - 100 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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