Ultimate Work-Life Balance Online Bundle, 10 Certificate Courses

The Most Comprehensive Self Development Bundle

Ultimate Work-Life Balance Online Bundle, 10 Certificate Courses

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Get Work-Life Balance, Time Management, Organizational Skills, Increasing Your Happiness, Personal Productivity, Goal Setting & Getting Things Done, Improving Self-Awareness, Improving Mindfulness, Social Intelligence and Creative Problem Solving in this Bundle

1. Work-Life Balance: Balance Career and Home Life to Excel in Your Career

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise.

With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This course will show you how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

By the end of this course, you will be able to:

  • Explain the benefits of work life balance
  • Recognise the signs of an unbalanced life
  • Identify employer resources for a balanced lifestyle
  • Improve time management and goal setting
  • Use the most effective work methods for you
  • Create balance at work and at home
  • Manage stress

2. Time Management: How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

  • The SMART Way
  • Urgent Important Matrix
  • The 80/20 Rule
  • Eat That Frog
  • The Glass Jar

By the end of this Time Management Online Short Course you will be able to: 

  • Plan and prioritize daily activities efficiently and in a productive manner.
  • Triumph over procrastination.
  • Effectively deal with crises.
  • Organize your workspace and workflow.
  • Efficiently delegate.
  • Ritualize your workload.
  • Plan effective meetings.

3. Organizational Skills: Achieve Your Goals By Being Organized and Productive

Good organizational skills can prove beneficial in many areas of life, including personal and business areas.

Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.

By the end of this Organizational Skills Online Short Course, you will be able to:

  • Examine current habits and routines that are not organized
  • Learn to prioritize your time schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organize personal and work space
  • Learn to resist procrastination
  • Make plans to stay organized in the future

4. Increasing Your Happiness: Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

By the end of this Increasing Your Happiness Online Short Course, you will be able to:

  • Discuss how planning ahead cultivates workplace happiness
  • Create a nightly routine and daily plan
  • Relate more effectively to others in the workplace
  • Understand how the workspace environment impacts happiness
  • Think more positively
  • Take actions that will create greater workplace happiness

5. Personal Productivity: Banish Procrastination From Your Life Once And For All

Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most. This course will help you learn new ways to organize your time for a more productive life. It will also show you some techniques for rebalancing your energy levels. It's time to exhale stale, old ideas. And, inhale new inspiration for joyful living that produces quality outcomes.

By the end of this course, you will be able to:

  • Analyse and refocus for more productive outcomes.
  • Techniques that will engender self-discipline and respect for yourself and from others.
  • Adapt to impromptu requests and learn to say no when required.
  • Attend to your needs promptly and efficiently.
  • Become more organized in your daily life.
  • How to develop a more sharing and accepting attitude to others.

6. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists

Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.

Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.

By the end of this Goal Setting online short course, you will be able to:

  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

7. Improving Self-Awareness: Improve Self-awareness to Gain a Better Understanding of Oneself

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self aware.

With the Increasing  Self Awareness  course, you will learn how beneficial becoming more self aware can be. A highly self aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions, and become a valuable member to society.

Making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Increasing Self-awareness Online Short Course, you will be able to:

  • Define the self and different aspects of the self
  • Learn from introspection
  • Understand the nature and value of emotions
  • Appreciate themselves
  • Appreciate others
  • Improve effectiveness

8. Improving Mindfulness: Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

By the end of this Improving Mindfulness Online Short Course, you will be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

9. Social Intelligence: Increase Your Influence During Social Situations

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.

Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!

By the end of this Social Intelligence Online Short Course, you will be able to:

  • Be aware of our own behaviors
  • Learn to be empathetic with others
  • Know tools for active listening 
  • Effectively communicate interpersonally
  • Recognise various social cues
  • Determine appropriate coversation topics
  • Know various forms of body language

10. Creative Problem Solving: Solve Problems Quickly and Easily

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day.

By the end of this Creative Problem Solving Online Short Course, you will be able to:

  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and re-refine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Ultimate Work-Life Balance 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Work-Life Balance Online Course

Module One - Getting Started

Module Two - Benefits of a Healthy Balance

  • Why it's important
  • Increased productivity
  • Improved mental and physical health
  • Increased morale

Module Three - Signs of an Imbalance

  • Health risks
  • Absenteeism
  • Burnout
  • Stress

Module Four - Employer Resources

  • Offer more employee control
  • Ask employees for suggestions
  • Employee assistance program (EAP)
  • Reward your staff

Module Five - Tip in Time Management

  • The urgent/important matrix
  • Learn to say no
  • Stay flexible
  • 80/20 rule

Module Six - Goal Setting

  • The three p's
  • SMART goals
  • Visualization
  • Prioritising your goals

Module Seven - Optional Ways to Work

  • Telecommuting
  • Job sharing
  • Job redesign
  • Flex time

Module Eight - At Work

  • Leave home stress at home
  • Break up large tasks
  • Delegate
  • Set accurate goals

Module Nine - At Home

  • Leave work stresses at work
  • Turn your phone off
  • Take some "me" time
  • Maintain your boundaries

Module Ten - Stress Management

  • Exercise
  • Eating well
  • Getting enough sleep
  • Self-assessment

Module Eleven - Working in a Home Office

  • Setting up a home office
  • Setting boundaries
  • Dealing with distractions
  • Make a schedule and stick to it

Module Twelve - Wrapping Up

Course 2 - Certificate In Time Management Online Course

Section One: Getting Started

Section Two: SMARTER Goals

  • The Three P’s
  • Create SMARTER Goals
  • Prioritizing Your Goals
  • Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

  • Using To Do List
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Ready, Fire, Aim!

Section Five: Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Six: Managing Crisis

  • When Crisis Calls...do you have a Contingency Plan?
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Section Seven: The Organized Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail...email etiquette
  • Using Calendars

Section Eight: Delegating

  • When to Delegate?
  • Who Should I Delegate to?
  • Monitoring the Results

Section Nine: The Power of Ritual...Habits

  • What is a Ritual/Routine?
  • Example Rituals
  • Using Rituals to Maximise Time

Section Ten: Meetings

  • Deciding if a Meeting is Necessary... Is the meeting necessary?
  • Using the PAT Approach
  • Effective Agenda Writing
  • Staying on Track
  • Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaboration Applications

Section Twelve: Wrapping Up

Course 3 - Certificate In Organizational Skills Online Course

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 4 - Certificate In Increasing Your Happiness Online Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Certificate In Personal Productivity Online Course

Section One: Getting Started

Section Two: Setting Goals

  • Create SMART Goals
  • Prioritising Your Goals
  • Visualise your Goals

Section Three: The Power of Routines

  • What is a Routine?
  • Personal and Professional Routines
  • Learning how to say No
  • Six Ways to Simplify Your Life

Section Four: Scheduling Yourself

  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Using a Productivity Journal
  • Appointment Scheduling
  • Task Scheduling

Section Five: Self Discipline

  • Why We Procrastinate
  • Negativity Buster
  • There’s always tomorrow

Section Six: Tackling New Tasks and Projects

  • Prioritising Tasks
  • When to Delegate

Section Seven: Using Project Management Techniques

  • Understanding Project Scope
  • Creating a Plan

Section Eight: Creating a Workspace

  • Choosing a Physical Layout
  • Ergonomics Make Personal Economic Sense

Section Nine: Organising Files and Folders

  • Managing the Paper Trail
  • De-Clutter

Section Ten: E-Mail Mania

  • Managing Email
  • Using E-Mail Time Wisely

Section Eleven: Beating Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Twelve: Wrapping Up

Course 6 - Certificate In Goal Setting & Getting Things Done Online Course

Module One - Getting Started

Module Two - Overcoming Procrastination (Part 1)

  • Eat that frog
  • Just do it
  • The 15 minute rule
  • Chop it up

Module Three - Overcoming Procrastination (Part 2)

  • Remove distractions
  • Start small and build
  • Reward yourself
  • Set realistic deadlines

Module Four - Four P's of Goal Setting

  • They need to be positive
  • They need to be personal
  • They need to be possible
  • They need to be prioritised

Module Five - Improving Motivation

  • Remember peak moments
  • Write down your goals
  • Use gamification
  • Track your progress

Module Six - Wise Time Management

  • Urgent/important matrix
  • The 80/20 rule
  • Utilise a calendar
  • Create a ritual

Module Seven - Tips for Completing Tasks

  • One minute rule
  • Five minute rule
  • Break up large tasks
  • Utilise technology

Module Eight - Increase your Productivity

  • Repeat what works
  • Get faster
  • Remove "should" from your dictionary
  • Build on your successes

Module Nine - "To Do"List Characteristics

  • Focus on the important
  • Chunk, Block, Tackle
  • Make it a habit
  • Plan ahead

Module Ten - Smart Goals

  • Specific
  • Measurable
  • Attainable
  • Realistic
  • Timely

Module Eleven - Mistakes will Happen

  • Accept it
  • Bouncing back
  • Adapt and learn from them
  • If needed, ask for help

Module Twelve - Wrapping Up

Course 7 - Certificate In Improving Self-Awareness Online Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 8 - Certificate In Social Intelligence Online Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditatio
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

Course 9 - Certificate In Social Intelligence Online Course

Module One - Getting Started

Module Two - Increase your Self Awareness

  • Remove or limit self-deception
  • Ask for feedback
  • Be open to change
  • Reflect on your actions

Module Three - The Keys to Empathy

  • Listening and paying attention
  • Don't judge
  • Shift your view
  • Don't show fake emotion

Module Four - Active Listening

  • Attunement
  • Don't jump to conclusions
  • Shift your focus
  • Don't discount feelings

Module Five - Insight on Behavior

  • Perception
  • Facts vs. emotions
  • Online communication
  • Listen and watch more

Module Six - Communication

  • Give respect and trust
  • Be consistent
  • Always keep your cool
  • Observing body language

Module Seven - Social Cues (Part 1)

  • Recognizing social situations
  • The eyes have it
  • Non-verbal cues
  • Verbal cues

Module Eight - Social Cues (Part 2)

  • Spectrum og cues
  • Review and reflect
  • Being adaptable and flexible
  • Personal space

Module Nine - Conversation Skills

  • Current events
  • Conversation topics
  • Cues to watch for
  • Give people your attention

Module Ten - Body Language

  • Be aware of your movements
  • It's not what you say, It's how you say it
  • Open vs. closed body language
  • Communicate with power

Module Eleven - Building Rapport

  • Take the high road
  • Forget about yourself
  • Remembering people
  • Ask good questions

Module Twelve - Wrapping Up

Course 10 - Certificate In Creative Problem Solving Online Course

Section One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

  • What is a Problem
  • What is Creative Problem Solving?
  • What are the Steps for Creative Solving?

Section Three: Gathering Information

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods for Information Gathering

Section Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining Present State and Desired States
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Section Five: Getting Prepared to Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Section Six: Generating Solutions, Part One

  • Brainstorming Rules (Key to Success)
  • Basic Brainstorming
  • Brainwriting and Mind Mapping
  • Brainwriting
  • Mind Mapping

Section Seven: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Six Thinking Hats

Section Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Section Nine: Selecting a Solution

  • Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Analyzing Potential Problems

Section Ten: Planning Your Next Steps

  • Lesson One: Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Section Eleven: Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Section Twelve: Wrapping Up

  • Words from the Wise

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Work-Life Balance, Time Management, Organizational Skills, Increasing Your Happiness, Personal Productivity, Goal Setting & Getting Things Done, Improving Self-Awareness, Improving Mindfulness, Social Intelligence and Creative Problem Solving in this Bundle

1. Work-Life Balance: Balance Career and Home Life to Excel in Your Career

Having a balance between work and home life can be a challenge. With this challenge come great rewards when it is done successfully. By balancing a career with home life it will provide benefits in each environment. You will become healthier, mentally and physically, and you will be able to produce more career wise.

With a Work-Life Balance you will be managing your time better. Better time management will benefit all aspects of life; you will be working less and producing more. This course will show you how to focus on the important things, set accurate and achievable goals, and communicate better with your peers at work and your family at home.

By the end of this course, you will be able to:

  • Explain the benefits of work life balance
  • Recognise the signs of an unbalanced life
  • Identify employer resources for a balanced lifestyle
  • Improve time management and goal setting
  • Use the most effective work methods for you
  • Create balance at work and at home
  • Manage stress

2. Time Management: How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

  • The SMART Way
  • Urgent Important Matrix
  • The 80/20 Rule
  • Eat That Frog
  • The Glass Jar

By the end of this Time Management Online Short Course you will be able to: 

  • Plan and prioritize daily activities efficiently and in a productive manner.
  • Triumph over procrastination.
  • Effectively deal with crises.
  • Organize your workspace and workflow.
  • Efficiently delegate.
  • Ritualize your workload.
  • Plan effective meetings.

3. Organizational Skills: Achieve Your Goals By Being Organized and Productive

Good organizational skills can prove beneficial in many areas of life, including personal and business areas.

Organization skills can increase a person’s general productivity, project management, and can even affect his or her memory and retention skills. These skills are not acquired overnight – it will take a lot of hard work and practice. But with a little guidance and the right tools, anyone can learn how to stop hunting for missing things and become better organized with our Organizational Skills Online Short Course.

By the end of this Organizational Skills Online Short Course, you will be able to:

  • Examine current habits and routines that are not organized
  • Learn to prioritize your time schedule and daily tasks
  • Determine ways of storing information and supplies
  • Learn to organize personal and work space
  • Learn to resist procrastination
  • Make plans to stay organized in the future

4. Increasing Your Happiness: Increase Your Happiness to Improve Productivity in the Workplace

Increasing ones happiness can be done through the power of positive thinking. That is one skill that this course will touch on to teach you how to be happier. Happiness will spread throughout your organization, and have a positive effect on everyone.

With our Increasing Your Happiness course, you will engage in unique and helpful ways to increase their happiness. This will have a robust effect on your professional and personal lives. It will improve your communication skills, increase productivity, and lesson absenteeism.

By the end of this Increasing Your Happiness Online Short Course, you will be able to:

  • Discuss how planning ahead cultivates workplace happiness
  • Create a nightly routine and daily plan
  • Relate more effectively to others in the workplace
  • Understand how the workspace environment impacts happiness
  • Think more positively
  • Take actions that will create greater workplace happiness

5. Personal Productivity: Banish Procrastination From Your Life Once And For All

Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most. This course will help you learn new ways to organize your time for a more productive life. It will also show you some techniques for rebalancing your energy levels. It's time to exhale stale, old ideas. And, inhale new inspiration for joyful living that produces quality outcomes.

By the end of this course, you will be able to:

  • Analyse and refocus for more productive outcomes.
  • Techniques that will engender self-discipline and respect for yourself and from others.
  • Adapt to impromptu requests and learn to say no when required.
  • Attend to your needs promptly and efficiently.
  • Become more organized in your daily life.
  • How to develop a more sharing and accepting attitude to others.

6. Goal Setting & Getting Things Done: Become a Productivity Pro & Blaze Through Your To-Do Lists

Goal Setting is one of the most basic and essential skills someone can develop. We touch on goal characteristics, time management, and what to do when setbacks occur. This course will provide the knowledge and skills you need to complete more tasks, and get things done.

Our Goal Setting and Getting Things Done course will cover strategies to help you deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in your professional and personal life. You will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive.

By the end of this Goal Setting online short course, you will be able to:

  • Overcome procrastination
  • Manage time effectively
  • Accomplish important tasks
  • Self-motivate
  • Create SMART goals

7. Improving Self-Awareness: Improve Self-awareness to Gain a Better Understanding of Oneself

Self awareness is an important part of everyday life. It transfers over to your personal, social, physical and work life. It can help one gain a better understanding of themselves, and how to live a better, more fulfilling life. When working to deepen one’s own self awareness, it is important to fully engage yourself. One should take the time and proper steps, to fully become self aware.

With the Increasing  Self Awareness  course, you will learn how beneficial becoming more self aware can be. A highly self aware person will become more equipped to deal with daily life and its challenges. Through this course, you will gain a new perspective on yourself and your emotions, and become a valuable member to society.

Making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Increasing Self-awareness Online Short Course, you will be able to:

  • Define the self and different aspects of the self
  • Learn from introspection
  • Understand the nature and value of emotions
  • Appreciate themselves
  • Appreciate others
  • Improve effectiveness

8. Improving Mindfulness: Improve Your Mindfulness to Enhance Your Personal and Professional Success

Mindfulness is a term that is frequently used but rarely defined. Practicing true mindfulness encourages living in the present while it addresses the danger of distorted thinking, Staying in tune both mentally and emotionally improves perspective to enhance personal and professional success.

With our Improving Mindfulness course, you will begin to identify their own patterns of thinking. As you learn to practice mindfulness, you will cultivate positive emotions that will have a dramatic effect on the work environment.

By the end of this Improving Mindfulness Online Short Course, you will be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

9. Social Intelligence: Increase Your Influence During Social Situations

Social Intelligence is about understanding your environment and having a positive influence. You will become more confident in social situations by learning how to express and interpret social cues. You will create positive connections and increase your influence during social situations.

Increasing Social Intelligence will provide benefits throughout professional and personal life. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give you the advantage in interactions. Social interactions are a two way street, know the rules of the road!

By the end of this Social Intelligence Online Short Course, you will be able to:

  • Be aware of our own behaviors
  • Learn to be empathetic with others
  • Know tools for active listening 
  • Effectively communicate interpersonally
  • Recognise various social cues
  • Determine appropriate coversation topics
  • Know various forms of body language

10. Creative Problem Solving: Solve Problems Quickly and Easily

In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.

This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that you can use every day.

By the end of this Creative Problem Solving Online Short Course, you will be able to:

  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Use idea generating tools, such as affinity diagrams, word chaining, the box method, the six thinking hats, and the blink method
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solution
  • Understand the need to refine the shortlist and re-refine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality
  • Follow up with solution implementation to celebrate successes and identify improvements

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Ultimate Work-Life Balance 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Work-Life Balance Online Course

Module One - Getting Started

Module Two - Benefits of a Healthy Balance

  • Why it's important
  • Increased productivity
  • Improved mental and physical health
  • Increased morale

Module Three - Signs of an Imbalance

  • Health risks
  • Absenteeism
  • Burnout
  • Stress

Module Four - Employer Resources

  • Offer more employee control
  • Ask employees for suggestions
  • Employee assistance program (EAP)
  • Reward your staff

Module Five - Tip in Time Management

  • The urgent/important matrix
  • Learn to say no
  • Stay flexible
  • 80/20 rule

Module Six - Goal Setting

  • The three p's
  • SMART goals
  • Visualization
  • Prioritising your goals

Module Seven - Optional Ways to Work

  • Telecommuting
  • Job sharing
  • Job redesign
  • Flex time

Module Eight - At Work

  • Leave home stress at home
  • Break up large tasks
  • Delegate
  • Set accurate goals

Module Nine - At Home

  • Leave work stresses at work
  • Turn your phone off
  • Take some "me" time
  • Maintain your boundaries

Module Ten - Stress Management

  • Exercise
  • Eating well
  • Getting enough sleep
  • Self-assessment

Module Eleven - Working in a Home Office

  • Setting up a home office
  • Setting boundaries
  • Dealing with distractions
  • Make a schedule and stick to it

Module Twelve - Wrapping Up

Course 2 - Certificate In Time Management Online Course

Section One: Getting Started

Section Two: SMARTER Goals

  • The Three P’s
  • Create SMARTER Goals
  • Prioritizing Your Goals
  • Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

  • Using To Do List
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Ready, Fire, Aim!

Section Five: Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Six: Managing Crisis

  • When Crisis Calls...do you have a Contingency Plan?
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Section Seven: The Organized Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail...email etiquette
  • Using Calendars

Section Eight: Delegating

  • When to Delegate?
  • Who Should I Delegate to?
  • Monitoring the Results

Section Nine: The Power of Ritual...Habits

  • What is a Ritual/Routine?
  • Example Rituals
  • Using Rituals to Maximise Time

Section Ten: Meetings

  • Deciding if a Meeting is Necessary... Is the meeting necessary?
  • Using the PAT Approach
  • Effective Agenda Writing
  • Staying on Track
  • Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaboration Applications

Section Twelve: Wrapping Up

Course 3 - Certificate In Organizational Skills Online Course

Module One - Getting Started

Module Two - Remove the Clutter

  • Just do it
  • You dont have to keep everything
  • Three boxes: Keep, donate and trash
  • A place for everything and everything in it's place

Module Three - Prioritize

  • Write it down
  • Urgent / Important Matrix
  • Divide tasks
  • 80/20 rule

Module Four - Scheduling Your Time

  • Have a master calendar
  • Setting deadlines
  • Remove or limit the time wasters
  • Coping with things outside of your control

Module Five - To Do Lists

  • Use a day planner
  • Finish what you start
  • Focus on the important
  • Do quick tasks immediately

Module Six - Paper and Paperless Storage

  • Find a system that works for you
  • Make it consistent
  • Make it time sensitive
  • Setting up archives

Module Seven - Organization in Your Work Area

  • Keeping items within arm's reach
  • Only have current projects on your desk
  • Arranging your drawers
  • Organize to match your workflow

Module Eight - Tools to Fight Procrastination

  • Eat that Frog!
  • Remove distractions
  • Give yourself a reward
  • Break up large tasks

Module Nine - Organizing Your Inbox

  • Setting delivery rules
  • Folder and message hierachy
  • Deal with email right away
  • Flag and highlight important items

Module Ten - Avoid the Causes of Disorganisation

  • Keeping everything
  • Not being consistent
  • Not following a schedule
  • Bad habits

Module Eleven - Discipline is the Key to Stay Organised

  • Stay within your systems
  • Learn to say No
  • Have organisiation be part of your life
  • Plan for tomorrow, today

Module Twelve - Wrapping Up

Course 4 - Certificate In Increasing Your Happiness Online Course

Module One: Getting Started

Module Two: Plan Ahead for Happiness

  • Have a Nightly Routine
  • Get at Least 8 Hours of Sleep
  • Wake Up Early Enough for Some “Me” Time    
  • Give Yourself Time to Arrive at Work Early    

Module Three: Plan Your Day

  • Arrive 10-15 Minutes Early
  • Check for Action Items
  • Create a To-Do List for the Day
  • Build in Breaks

Module Four: Relate to Others

  • Greet Your Colleagues
  • Smile! Fake It If You Have To!
  • Build Your Support Team
  • Take Time to Socialize

Module Five: Go to Your Happy (Work) Space

  • Create a Workspace That Makes You Happy
  • Clear the Clutter
  • Bring in Personal Touches
  • Add Some Green!

Module Six: Accentuate the Positive

  • Use a Daily Affirmation
  • Surround Yourself with Positive People
  • Limit Your Negative Interactions
  • Build Friendships

Module Seven: Use Your Benefits

  • Use Your Vacation and Paid Time Off!
  • Gym or Health Club Memberships
  • Employee Assistance Programs
  • Explore Other Benefits

Module Eight: Take Control of Your Career Happiness

  • Take Control of Your Professional Development
  • Seek Frequent Feedback
  • Practice Professional Courage
  • Seek Mentoring, and Seek to Mentor Others

Module Nine: Set Boundaries

  • Learn to Say No
  • Learn to Say Yes
  • Protect Your Downtime
  • Know When to Call It a Day

Module Ten: Practice Positivity

  • Address Conflict and Misunderstandings Directly
  • Keep Your Interactions Positive
  • Practice Gratitude
  • Look for the Silver Lining

Module Eleven: Choose to Be Happy

  • Happiness is a Choice
  • Choose Your Stress Response
  • Do One Thing Every Day That You Love and Enjoy
  • Seek to Make Positive Changes

Module Twelve: Wrapping Up

Course 5 - Certificate In Personal Productivity Online Course

Section One: Getting Started

Section Two: Setting Goals

  • Create SMART Goals
  • Prioritising Your Goals
  • Visualise your Goals

Section Three: The Power of Routines

  • What is a Routine?
  • Personal and Professional Routines
  • Learning how to say No
  • Six Ways to Simplify Your Life

Section Four: Scheduling Yourself

  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Using a Productivity Journal
  • Appointment Scheduling
  • Task Scheduling

Section Five: Self Discipline

  • Why We Procrastinate
  • Negativity Buster
  • There’s always tomorrow

Section Six: Tackling New Tasks and Projects

  • Prioritising Tasks
  • When to Delegate

Section Seven: Using Project Management Techniques

  • Understanding Project Scope
  • Creating a Plan

Section Eight: Creating a Workspace

  • Choosing a Physical Layout
  • Ergonomics Make Personal Economic Sense

Section Nine: Organising Files and Folders

  • Managing the Paper Trail
  • De-Clutter

Section Ten: E-Mail Mania

  • Managing Email
  • Using E-Mail Time Wisely

Section Eleven: Beating Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Twelve: Wrapping Up

Course 6 - Certificate In Goal Setting & Getting Things Done Online Course

Module One - Getting Started

Module Two - Overcoming Procrastination (Part 1)

  • Eat that frog
  • Just do it
  • The 15 minute rule
  • Chop it up

Module Three - Overcoming Procrastination (Part 2)

  • Remove distractions
  • Start small and build
  • Reward yourself
  • Set realistic deadlines

Module Four - Four P's of Goal Setting

  • They need to be positive
  • They need to be personal
  • They need to be possible
  • They need to be prioritised

Module Five - Improving Motivation

  • Remember peak moments
  • Write down your goals
  • Use gamification
  • Track your progress

Module Six - Wise Time Management

  • Urgent/important matrix
  • The 80/20 rule
  • Utilise a calendar
  • Create a ritual

Module Seven - Tips for Completing Tasks

  • One minute rule
  • Five minute rule
  • Break up large tasks
  • Utilise technology

Module Eight - Increase your Productivity

  • Repeat what works
  • Get faster
  • Remove "should" from your dictionary
  • Build on your successes

Module Nine - "To Do"List Characteristics

  • Focus on the important
  • Chunk, Block, Tackle
  • Make it a habit
  • Plan ahead

Module Ten - Smart Goals

  • Specific
  • Measurable
  • Attainable
  • Realistic
  • Timely

Module Eleven - Mistakes will Happen

  • Accept it
  • Bouncing back
  • Adapt and learn from them
  • If needed, ask for help

Module Twelve - Wrapping Up

Course 7 - Certificate In Improving Self-Awareness Online Course

Module One: Getting Started

Module Two: What Is the Self?

  • The Physical Self
  • The Emotional Self
  • The Mental Self
  • The Spiritual Self

Module Three: Awareness of the Physical Self

  • Scanning
  • Progressive Relaxation
  • Physical Stressors
  • Exercise

Module Four: Time Management

  • Organization
  • Goal Management
  • Priorities
  • Procrastination

Module Five: The Emotional Self

  • Validity of Emotions
  • Utility of Emotions
  • Emotional Arousal
  • Emotional Valence

Module Six: Mood Management

  • Emotional Intelligence
  • Categories of Emotion
  • Increasing Arousal
  • Decreasing Arousal

Module Seven: The Mental Self

  • Thinking Style
  • Learning Style
  • Personality
  • Stinking Thinking

Module Eight: Interpersonal Awareness

  • Addressing Different Thinking Styles
  • Addressing Different Learning Styles
  • Active Listening and Body Language
  • Transactional Analysis

Module Nine: The Spiritual Self

  • Mindfulness
  • Meditation
  • Cultivating Positivity
  • Gratitude

Module Ten: Limitations of Self Awareness

  • Navel Gazing
  • Excessive Self Discipline
  • Developing Humility
  • Developing Empathy

Module Eleven: Independence versus Interdependence

  • What is Interdependence?
  • Systems Theory
  • More Than the Sum of All Parts
  • Team Building

Module Twelve: Wrapping Up

Course 8 - Certificate In Social Intelligence Online Course

Module One: Getting Started

By the end of this course, you should be able to:

  • Define mindfulness
  • Develop techniques to make oneself more attuned to the present moment
  • Understand the value and utility of one’s emotions
  • Learn how to identify and counter distorted thinking
  • Learn how to cultivate genuine positive emotions
  • Become more fully present in social interactions

Module Two: What Is Mindfulness?

  • Buddhist Concept
  • Bare Attention
  • Psychological Concept of Mindfulness
  • Memory

Module Three: Practicing Mindfulness

  • Attention
  • Acceptance
  • Mindfulness Meditatio
  • Scanning

Module Four: Emotional Intelligence

  • The Purpose of Emotions
  • High Performance Emotions
  • Swing Emotions
  • Blue Emotions

Module Five: Cognitive Distortion (Phase One)

  • Dichotomous Reasoning
  • Magnification and Minimization
  • Filtering
  • Jumping to Conclusions

Module Six: Cognitive Distortion (Phase Two)

  • Destructive Labeling
  • Personalizing
  • Blaming
  • The Tyranny of the Should

Module Seven: Mindfulness Based Cognitive Therapy

  • Mental Modes
  • Doing Mode
  • Being Mode
  • Metacognitive Awareness

Module Eight: Mindfulness and Gratitude

  • What is Gratitude?
  • Gratitude Journal
  • An Exercise in Mindfulness and Gratitude
  • Forming a Habit

Module Nine: Cultivating the High Performance Emotions

  • The Emotion-Cognition-Behavior Triangle
  • Cultivating Enthusiasm
  • Cultivating Confidence
  • Cultivating Tenacity

Module Ten: Mindfulness in Customer Service

  • Individually Focused
  • Active Listening
  • Building a Rapport
  • Timing

Module Eleven: Mindfulness and Leadership

  • Mental Resilience
  • Focus
  • Compassion
  • Creativity

Module Twelve: Wrapping Up

Course 9 - Certificate In Social Intelligence Online Course

Module One - Getting Started

Module Two - Increase your Self Awareness

  • Remove or limit self-deception
  • Ask for feedback
  • Be open to change
  • Reflect on your actions

Module Three - The Keys to Empathy

  • Listening and paying attention
  • Don't judge
  • Shift your view
  • Don't show fake emotion

Module Four - Active Listening

  • Attunement
  • Don't jump to conclusions
  • Shift your focus
  • Don't discount feelings

Module Five - Insight on Behavior

  • Perception
  • Facts vs. emotions
  • Online communication
  • Listen and watch more

Module Six - Communication

  • Give respect and trust
  • Be consistent
  • Always keep your cool
  • Observing body language

Module Seven - Social Cues (Part 1)

  • Recognizing social situations
  • The eyes have it
  • Non-verbal cues
  • Verbal cues

Module Eight - Social Cues (Part 2)

  • Spectrum og cues
  • Review and reflect
  • Being adaptable and flexible
  • Personal space

Module Nine - Conversation Skills

  • Current events
  • Conversation topics
  • Cues to watch for
  • Give people your attention

Module Ten - Body Language

  • Be aware of your movements
  • It's not what you say, It's how you say it
  • Open vs. closed body language
  • Communicate with power

Module Eleven - Building Rapport

  • Take the high road
  • Forget about yourself
  • Remembering people
  • Ask good questions

Module Twelve - Wrapping Up

Course 10 - Certificate In Creative Problem Solving Online Course

Section One: Getting Started

  • Objectives
  • Action Plans

Section Two: The Problem Solving Method

  • What is a Problem
  • What is Creative Problem Solving?
  • What are the Steps for Creative Solving?

Section Three: Gathering Information

  • Understanding Types of Information
  • Identifying Key Questions
  • Methods for Information Gathering

Section Four: Problem Definition

  • Defining the Problem
  • Determining Where the Problem Originated
  • Defining Present State and Desired States
  • Stating and Restating the Problem
  • Analyzing the Problem
  • Writing the Problem Statement

Section Five: Getting Prepared to Brainstorming

  • Identifying Mental Blocks
  • Removing Mental Blocks
  • Stimulating Creativity

Section Six: Generating Solutions, Part One

  • Brainstorming Rules (Key to Success)
  • Basic Brainstorming
  • Brainwriting and Mind Mapping
  • Brainwriting
  • Mind Mapping

Section Seven: Generating Solutions, Part Two

  • The Morphological Matrix
  • The Six Thinking Hats

Section Eight: Analyzing Solutions

  • Developing Criteria
  • Analyzing Wants and Needs
  • Using Cost/Benefit Analysis

Section Nine: Selecting a Solution

  • Final Analysis
  • Paired Comparison Analysis
  • Analyzing Potential Problems
  • Analyzing Potential Problems

Section Ten: Planning Your Next Steps

  • Lesson One: Identifying Tasks
  • Identifying Resources
  • Implementing, Evaluating, and Adapting

Section Eleven: Lessons Learned

  • Planning the Follow-Up Meeting
  • Celebrating Successes
  • Identifying Improvements

Section Twelve: Wrapping Up

  • Words from the Wise

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 020WLB10CB
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Course Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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