Ultimate Networking Outside the Company Online Bundle, 10 Certificate Courses

Learn how to develop a core set of networking skills

Ultimate Networking Outside the Company Online Bundle, 10 Certificate Courses

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Get Networking Outside the Company, Networking Within the Company, Assertiveness and Self-Confidence, Communication Strategies, Networking Within the Company, Personal Branding, Interpersonal Skills, Business Writing Online, Digital Citizenship and Body Language Basics in this Bundle

1. Networking Outside the Company: Learn Effective Networking Techniques

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically:  the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great Course.

With our Power of Networking (Outside the Company) Course, you will begin to see how important it is to develop a core set of networking skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their networking strategy.

Course Objectives:

  • Identify and avoid obstacles
  • Implement networking principles
  • Use online tools
  • Prioritize contacts
  • Manage networks effectively

2. Networking Within the Company: Have a Smooth Working Relationship within your Business Field

Networking is a factor that is seldom being notice in your business but would greatly affect your entire organizational environment if you take it for granted. Thus, this course highlights the true definition of networking and its importance. Knowing how valuable to know not only your direct subordinates but the people under them that highly impacts your business hierarchy.

By the end of this Networking Within the Company Online Short Course, you will be able to:

  • Define networking
  • Understand networking principles
  • Use networking tools
  • Avoid common mistakes
  • Understand how to build relationships
  • Manage time successfully

3. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.

The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.

By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:

  • Define assertiveness and self-confidence, and list the 4 styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilise methodologies for understanding your worth - and the use of positive talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as "I-Messages"
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations. 

4. Communication Strategies: Have a Smooth Working Relationship within your Business Field

Networking is a factor that is seldom being notice in your business but would greatly affect your entire organizational environment if you take it for granted. Thus, this course highlights the true definition of networking and its importance. Knowing how valuable to know not only your direct subordinates but the people under them that highly impacts your business hierarchy.

By the end of this Networking Within the Company Online Short Course, you will be able to:

  • Define networking
  • Understand networking principles
  • Use networking tools
  • Avoid common mistakes
  • Understand how to build relationships
  • Manage time successfully

5. Networking Within the Company: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

6. Personal Branding: Manage Your Personal Brand To Help You Achieve Your Goals

In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image that you want them to see. A positive brand is necessary for success.

Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

With our Personal Branding Online Short Course, you will be able to share your vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

At the end of this Personal Branding Online Short Course, you should be able to:

  • Define your image.
  • Control your image.
  • Understand how to sharpen your brand.
  • Use social media appropriately.
  • Manage your brand in a crisis.
  • Develop a professional appearance.

7. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive

8. Business Writing Online: Become an Expert at Writing Effective Emails, Letters, Reports and More

We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it's because they don't have to do it very often so, therefore, it doesn't flow as easily as they would like, sometimes because they are new to a role, or just because it's not their favorite thing.

This Business Writing Online Short Course will provide:

  • A quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) the things that we often miss especially when completing work under pressure; and
  • An overview of some the typical business documents, letters, reports, proposals that you may have to deal with, with tips on structure, style etc.

Course Topics:

  • Spelling
  • Punctuation
  • Writing the Letter
  • Proposals Key Info

By the end of the Business Writing Online Short Course, you will be able to:

  • Understand the function/purpose of all of the above.
  • Utilize the tips and techniques provided here to determine an appropriate structure to use for your business artifacts in different situations.
  • Define proofreading and understand the techniques in improving proofreading skills.
  • Define peer review and list ways peer review can help improve business writing skills.
  • Notice (and correct) common spelling and grammar issues in business writing.
  • List guidelines in printing and publishing business writing

9. Digital Citizenship: Learn How to use Technology Appropriately

The Internet has changed the way that people connect, communicate, and conduct business. The digital age has provided many benefits, but it does have a downside.

Given the sheer volume of digital information that we send and receive each day, it is important to learn basic citizenship skills. These skills will help prevent missteps and keep your digital relationships running smoothly.

At the end of this Digital Citizenship Online Short Course, you should be able to:

  • Define digital citizenship.
  • Use technology appropriately.
  • Use social networking to create your brand.
  • Protect your reputation online.
  • Practice safe use of technology.
  • Understand digital etiquette.

10. Body Language Basics: Understanding Body Language is a Great Advantage in Daily Communication

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.

Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.

By the end of this Body Language Basics Online Short Course, you will be able to:

  • Define body language
  • Understand the benefits and purpose of interpreting body language
  • Learn to interpret basic body language movements
  • Recognise common mistakes when interpreting body language
  • Understand your own body language and what you are communicating
  • Practice your body language skills

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultimate Networking Outside the Company 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Networking Outside the Company Online Course

Module One: Getting Started 

Module Two: The Benefits of Networking Outside of Work    

  • Create a Solid Network    
  • Meet Strategic Alliance Partners    
  • Generate Leads    
  • Position Yourself    

Module Three: Networking Obstacles    

  • Time Constraints    
  • Saying the Wrong Thing    
  • Where to Go to Network    
  • Fear of Rejection    

Module Four: Networking Principles    

  • Develop Contacts    
  • Organize Your Contacts    
  • Follow-Up    
  • Maintain Relationships    

Module Five: Why Network    

  • Gain Trust    
  • Be Visible    
  • Be an Insider    
  • Gain Advantage    

Module Six: How to Build Networks    

  • Physical Networking Groups    
  • Attend Networking Events    
  • Social Networking Sites    
  • Create Networking Referral Lists    

Module Seven: Online Networking Tools    

  • Social Networks    
  • Blogs    
  • Chat Rooms    
  • Email    

Module Eight: Develop Interpersonal Relationships    

  • Be Specific    
  • Keep Your Word    
  • Maintain Boundaries    
  • Invest Time    

Module Nine: Common Networking Mistakes    

  • Taking before Giving    
  • Assumptions    
  • Reaching Too High    
  • Assume Tools Create Connections    

Module Ten: Time Management    

  • Prioritize Contacts    
  • Create Group Activities    
  • Connect Online    
  • Schedule Your Network Activities    

Module Eleven: Manage Personal and Professional Networks    

  • Be Responsive    
  • Give Back    
  • Separate Personal and Business Activities    
  • Stay Physically In-touch    

Module Twelve: Wrapping Up    

  • Words from the Wise
  • Review of Parking Lot    
  • Lessons Learned

Course 2 - Certificate In Networking Within the Company Online Course

Module One: Getting Started

Module Two: The Benefits of Networking at Work

  • Gain Connections
  • Shared Knowledge
  • Increase Opportunity
  • Improve Image

Module Three: Networking Obstacles 

  • Confusion About The Definition Of Networking
  • Personality Traits
  • Cultural Barriers
  • Personal Pride

Module Four: Networking Principles 

  • Relationships
  • Listen
  • Offer Value
  • Build Trust

Module Five: How to Build Networks 

  • Meet New People
  • Be Polite
  • Follow up
  • Allow Relationships to Develop Naturally

Module Six: Recognize Networking Opportunities 

  • Formal Networking
  • Informal Networking
  • Workday Opportunities
  • Always Be Ready to Network

Module Seven: Common Networking Mistakes 

  • Not Meeting New People
  • Not Following Through
  • High Expectations
  • Being Professional

Module Eight: Develop Interpersonal Relationships 

  • Be Genuine
  • Dialogue
  • Maintain Boundaries
  • Invest Time

Module Nine: Online Networking Tools 

  • Social Networks
  • Blogs
  • Chat Rooms
  • Email

Module Ten: Time Management 

  • Prioritize Contacts
  • Create Group Activities
  • Connect Online
  • Schedule Your Networking Activities

Module Eleven: Maintaining Relationships Over Time 

  • Contact Networks Regularly
  • Be Honest
  • Give Personal Attention
  • Limit Networks to a Manageable Size

Module Twelve: Wrapping Up

Course 3 - Certificate In Assertiveness and Self-Confidence Online Course

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

 

Course 4 - Certificate In Networking Within the Company Online Course

Module One: Getting Started

Module Two: The Benefits of Networking at Work

  • Gain Connections
  • Shared Knowledge
  • Increase Opportunity
  • Improve Image

Module Three: Networking Obstacles 

  • Confusion About The Definition Of Networking
  • Personality Traits
  • Cultural Barriers
  • Personal Pride

Module Four: Networking Principles 

  • Relationships
  • Listen
  • Offer Value
  • Build Trust

Module Five: How to Build Networks 

  • Meet New People
  • Be Polite
  • Follow up
  • Allow Relationships to Develop Naturally

Module Six: Recognize Networking Opportunities 

  • Formal Networking
  • Informal Networking
  • Workday Opportunities
  • Always Be Ready to Network

Module Seven: Common Networking Mistakes 

  • Not Meeting New People
  • Not Following Through
  • High Expectations
  • Being Professional

Module Eight: Develop Interpersonal Relationships 

  • Be Genuine
  • Dialogue
  • Maintain Boundaries
  • Invest Time

Module Nine: Online Networking Tools 

  • Social Networks
  • Blogs
  • Chat Rooms
  • Email

Module Ten: Time Management 

  • Prioritize Contacts
  • Create Group Activities
  • Connect Online
  • Schedule Your Networking Activities

Module Eleven: Maintaining Relationships Over Time 

  • Contact Networks Regularly
  • Be Honest
  • Give Personal Attention
  • Limit Networks to a Manageable Size

Module Twelve: Wrapping Up

Course 5 - Certificate In Communication Strategies Online Course

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Course 6 - Certificate In Personal Branding Online Course

Module One: Getting Started

Module Two: Defining Yourself (I)

  • Lesson One: If you Don't, they will
  • Lesson Two: Brand Mantra
  • Lesson Three: Be Real
  • Lesson Four: SWOT Analysis
  • Lesson Five: Case Study

Module Three: Defining  Yourself (II)

  • Lesson One: Pillars
  • Lesson Two: Passions
  • Lesson Three: Define Your Strengths
  • Lesson Four: The Three C's
  • Lesson Five: Case Study

Module Four: Controlling and Developing Your Image

  • Lesson One: Clear and Defined
  • Lesson Two: Consistent Image
  • Lesson Three: It Takes a Commitment
  • Lesson Four: Live it Every Day
  • Lesson Five: Case Study

Module Five: Personal and Professional Influences

  • Lesson One: Corporate and Personal Integration
  • Lesson Two: They Will Influence Each Other
  • Lesson Three: Be a Professional
  • Lesson Four: Build Rapport
  • Lesson Five: Case Study

Module Six: Sharpening Your Brand

  • Lesson One: Blogging
  • Lesson Two: Authenticity is Key
  • Lesson Three: Transparency
  • Lesson Four: Networking
  • Lesson Five: Case Study

Module Seven: Appearance Matters

  • Lesson One: First Impressions
  • Lesson Two: Rise Out of the Crowd
  • Lesson Three: True Reflection
  • Lesson Four: Dress for Success
  • Lesson Five: Case Study

Module Eight: Social Media (I)

  • Lesson One: Needs constant Monitoring
  • Lesson Two: Security
  • Lesson Three: Have an Objective
  • Lesson Four: Promote
  • Lesson Five: Case Study

Module Nine: Social Media Part (II)

  • Lesson One: It's a Tool
  • Lesson Two: Content is King
  • Lesson Three: Have a Gimmick
  • Lesson Four: Don't Ignore any Mentions
  • Lesson Five: Case Study

Module Ten: Brand Management During a Crisis

  • Lesson One: Caught in a Bad Spot
  • Lesson Two: Never Burn a Bridge
  • Lesson Three: Information
  • Lesson Four: Monitor and Respond
  • Lesson Five: Case Study

Module Eleven: Branding Personality Traits

  • Lesson One: Identify Your Unique Values
  • Lesson Two: Be Bold
  • Lesson Three: Think Outside the Box
  • Lesson Four: Fail. Learn. Repeat
  • Lesson Five: Case Study

Module Twelve : Wrapping Up

Course 7 - Certificate In Interpersonal Skills Online Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 8 - Certificate In Business Writing Online Course

PART ONE – THE BUILDING BLOCKS

Section One: Getting Started

  • a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure; and
  • an overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc. 

Section Two: Spelling and Grammar

  • Spelling
  • Grammar

Section Three: Language and tone

  • Clarity
  • Conciseness
  • Formality
  • Focus
  • Tone

Section Four: Sentences and Paragraphs

  • Parts of a Sentence
  • Sentence Length
  • Punctuation
  • Paragraphs

Section Five: Organization and Structure

  • Organisation Approach

Section Six: Tools and Techniques

  • The Reader
  • The Requirement
  • Write faster – effective writing
  • Templates
  • Proofreading
  • Review/Peer Review
  • The Appearance - Printing and Publishing

PART TWO – THE DOCUMENTS

Section Seven: Meeting Agendas

  • The Basic Structure

Section Eight: E-mails

  • Addressing your mails
  • Brevity
  • Formality
  • Attachments
  • Forwarding/replying

Section Nine: Business Letters

  • The Basic Structure
  • Writing the Letter

Section Ten: Proposals

  • The Basic Outline
  • Key information
  • Sequence
  • Choosing a Format
  • Proposal Structure and Content
  • Executive Summaries

Section Eleven: Reports

  • Report Structure and format

Section Twelve: Requests for Proposal

  • Requests for Proposals

Section Thirteen: Business Cases

  • Business Cases

Section Fourteen: General Documentation

  • General Documentation

Section Fifteen: Wrapping Up

Course 9 - Certificate In Digital Citizenship Online Course

Module One: Getting Started  

  • Course Objectives 

Module Two: What Is Digital Citizenship? 

  • What Is Digital Citizenship? 
  • Engaging with Others 
  • It’s a Moving Target 
  • Belonging to a Community 
  • Case Study 

Module Three: Being a Good Citizen  

  • Build It Up  
  • Real World Influences 
  • Use Technology Appropriately 
  • The Golden Rule  
  • Case Study 

Module Four: Best Practices for Sharing 

  • Digital Footprints 
  • Personal and Work Lives 
  • Stop and Think Before You Post 
  • Do Not Overshare  
  • Case Study 

Module Five: Networking and Personal Branding (I) 

  • Personal Branding 
  • Be Yourself 
  • Social Networking 
  • If You Share It, Expect Everyone to See It 
  • Case Study 

Module Six: Networking and Personal Branding (II) 

  • Introduce Colleagues 
  • Volunteer to Help Others 
  • Blog 
  • Guard Your Reputation  
  • Case Study 

Module Seven: Digital Security and Safety (I) 

  • Don’t Trust Anyone You Don’t      Know   
  • Enable 2-Step Verification Processes 
  • Public Wi-Fi
  • Public Computers 
  • Case Study 

Module Eight: Digital Security and Safety (II) 

  • Email and Attachments 
  • Password Rules 
  • Back Up Your Files 
  • Update Your Software  
  • Case Study   

Module Nine: Dealing with the Dark side  

  • See It, Report It 
  • Bullying and Harassment 
  • Trolling 
  • Shared Something You Shouldn’t Have? 
  • Case Study 

Module Ten: Digital Etiquette (I) 

  • Respect and Tone  
  • Speak Up, Not Out 
  • Topics to Avoid  
  • Keep Private Messages Private  
  • Case Study 

Module Eleven: Digital Etiquette (II) 

  • Educate Yourself 
  • Information Processing 
  • Internet Boldness 
  • Permission to Share  
  • Case Study 

Module Twelve: Wrapping Up  

Course 10 - Certificate In Body Language Basics Online Course

Module One - Getting Started

Module Two -Communicating with Body Language

  • Learning a new language
  • The power of body language
  • More than words
  • Actions speak louder than words

Module Three - Reading Body Language

  • Head position
  • Translating gestures into words
  • Open vs Closed body language
  • The eyes have it

Module Four - Body Language Mistakes

  • Poor posture
  • Invading personal space
  • Quick movements
  • Fidgeting

Module Five - Gender Differences

  • Facial Expressions
  • Personal Distances
  • Female Body Language
  • Male Body Language

Module Six - Nonverbal Communication

  • Common gestures
  • The signals you send to others
  • It's not what you say, it's how you say it
  • What your posture says

Module Seven - Facial Expressions

  • Linked with emotion
  • Micro-expressions
  • Facial action coding systems (FACS)
  • Universal facial expressions

Module Eight - Body Language in Business

  • Communicate with power
  • Cultural differences
  • Building trust
  • Mirroring

Module Nine - Lying and Body Language

  • Watch their hands
  • Forced smiles
  • Eye contact
  • Changes in posture

Module Ten - Improve your Body Language

  • Be aware of your movements
  • The power of confidence
  • Position and posture
  • Practice in a mirror

Module Eleven - Matching your Words to your Movement

  • Involuntary movements
  • Say what you mean
  • Always be consistent
  • Actions will trump words

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

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Average rating 3.5 out of 5 stars

12 October 2019 07:17:34 AM

I was pleased to begin this new journey of mine with this module on assertiveness and self confidence.
It has given me the step ladder and commitment to finish this certificate.
A great way to start

9 October 2019 03:23:23 PM

The course is very good.

1 October 2019 10:41:33 PM

This course can serve as a very fundamental basis of business writing. By learning about the frame, I can better learn by myself in the future.

29 September 2019 09:15:54 PM

Great course!

22 September 2019 04:06:06 PM

The course is simple to understand and is full of useful information. Loved it!

17 September 2019 09:45:53 PM

Very Informative.

10 September 2019 08:00:35 PM

A great recap course for business writing!

29 August 2019 11:38:25 AM

awsome information on how to interpret body language and gestures from different cultures and gender

22 August 2019 05:36:18 PM

Course was great cant wait to finish more

22 August 2019 12:38:02 PM

The course was very informative and helpful.

18 August 2019 11:33:12 PM

Thank you for the specific course. Communication strategies allow me to better communicate with other people.

15 August 2019 01:41:47 PM

.

9 August 2019 10:14:32 PM

Very helpful. Great course so far

8 August 2019 10:32:26 AM

I found the course to be very helpful. I didn't realise that I was already networking in my own work place so this has been helpful in pointing out some helpful ways to improve my contacts and to keep them.

8 August 2019 04:42:13 AM

A very valuable and useful course. Thank you.

30 July 2019 12:30:59 PM

I love it, I can take courses anytime.

23 July 2019 02:19:00 PM

I enjoyed this short course. I thought the content was simple and helpful. I feel confident the information I have learned in this short course will benefit me greatly in both my personal and professional life.

17 July 2019 11:21:29 AM

great and useful

9 July 2019 05:06:43 PM

Nicely structured courses and easy to understand.

2 July 2019 08:44:28 AM

A detailed and helpful course

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About this Course

Get Networking Outside the Company, Networking Within the Company, Assertiveness and Self-Confidence, Communication Strategies, Networking Within the Company, Personal Branding, Interpersonal Skills, Business Writing Online, Digital Citizenship and Body Language Basics in this Bundle

1. Networking Outside the Company: Learn Effective Networking Techniques

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or institutions; specifically:  the cultivation of productive relationships for employment or business”. These and other events can become more easily managed with this great Course.

With our Power of Networking (Outside the Company) Course, you will begin to see how important it is to develop a core set of networking skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their networking strategy.

Course Objectives:

  • Identify and avoid obstacles
  • Implement networking principles
  • Use online tools
  • Prioritize contacts
  • Manage networks effectively

2. Networking Within the Company: Have a Smooth Working Relationship within your Business Field

Networking is a factor that is seldom being notice in your business but would greatly affect your entire organizational environment if you take it for granted. Thus, this course highlights the true definition of networking and its importance. Knowing how valuable to know not only your direct subordinates but the people under them that highly impacts your business hierarchy.

By the end of this Networking Within the Company Online Short Course, you will be able to:

  • Define networking
  • Understand networking principles
  • Use networking tools
  • Avoid common mistakes
  • Understand how to build relationships
  • Manage time successfully

3. Assertiveness and Self-Confidence: How To Be A High Achiever and Succeed in Life!

Self-confident and assertiveness are two skills that are crucial for success in life. If you don't feel worthy, and/or you don't know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits in your professional and personal lives.

The Assertiveness and Self-Confidence course will give you an understanding of what assertiveness and self-confidence mean and how to develop those feelings in your day-to-day lives. These skills will encompass many aspects of your life and have a positive effect.

By the end of the Assertiveness and Self-Confidence Online Short Course, you will be able to:

  • Define assertiveness and self-confidence, and list the 4 styles of communication
  • Describe the types of negative thinking, and how one can overcome negative thoughts
  • Explain the difference between listening and hearing, and understand the importance of body language and questioning skills in communication
  • Define the importance of goal setting, and practice setting SMART goals for assertive behavior
  • Utilise methodologies for understanding your worth - and the use of positive talk
  • List reasons why a pleasing appearance and body language are critical for creating a strong first impression
  • Practice sending positive communications phrased as "I-Messages"
  • Use the STAR model to make your case during a presentation challenge
  • Display rapport-building skills through assertive methods of expressing disagreement and consensus - building techniques
  • Practice strategies for gaining positive outcomes in difficult interpersonal situations. 

4. Communication Strategies: Have a Smooth Working Relationship within your Business Field

Networking is a factor that is seldom being notice in your business but would greatly affect your entire organizational environment if you take it for granted. Thus, this course highlights the true definition of networking and its importance. Knowing how valuable to know not only your direct subordinates but the people under them that highly impacts your business hierarchy.

By the end of this Networking Within the Company Online Short Course, you will be able to:

  • Define networking
  • Understand networking principles
  • Use networking tools
  • Avoid common mistakes
  • Understand how to build relationships
  • Manage time successfully

5. Networking Within the Company: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

6. Personal Branding: Manage Your Personal Brand To Help You Achieve Your Goals

In the information age, personal branding is necessary for the success of any company or individual. Failing to manage personal branding can lead to misinformation about you or your company becoming public. Taking control of your public image is no longer an option. Identifying and using the tools that affect personal branding correctly will ensure that the public sees the image that you want them to see. A positive brand is necessary for success.

Personal Branding is identifying your assets, characteristics, strengths, and skills as an individual. Understanding Personal Branding will provide advantages in your personal and professional lives. Branding is a mix of how you present yourself and how others see you. It is important to be aware of how you are viewed.

With our Personal Branding Online Short Course, you will be able to share your vision and passions with others in your company. Utilize this knowledge through Social Media to define and influence how others see you. You are your brand so protect it. Live it.

At the end of this Personal Branding Online Short Course, you should be able to:

  • Define your image.
  • Control your image.
  • Understand how to sharpen your brand.
  • Use social media appropriately.
  • Manage your brand in a crisis.
  • Develop a professional appearance.

7. Interpersonal Skills: Learn Powerful Communication Skills!

We've all met that dynamic, charismatic person that just have a way with others, and has a way of being remembered. You will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills course will help you work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. You will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

By the end of this Interpersonal Skills Online Short Course, you will be able to:

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power
  • Understand what non-verbal communication is and how it can enhance interpersonal relationships
  • Identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation
  • Identifying ways of creating a powerful introduction, remembering names, and managing situations when you've forgotten someone's name
  • Understand how seeing the other side, building bridges and giving in without giving up can improve skills in influencing other people
  • Understand how the use of facts and emotions can help bring people to your side
  • Identify ways of sharing one's opinions constructively
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation
  • Learn tips in making an impact through powerful first impressions, situation assessment and being zealous without being offensive

8. Business Writing Online: Become an Expert at Writing Effective Emails, Letters, Reports and More

We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it's because they don't have to do it very often so, therefore, it doesn't flow as easily as they would like, sometimes because they are new to a role, or just because it's not their favorite thing.

This Business Writing Online Short Course will provide:

  • A quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) the things that we often miss especially when completing work under pressure; and
  • An overview of some the typical business documents, letters, reports, proposals that you may have to deal with, with tips on structure, style etc.

Course Topics:

  • Spelling
  • Punctuation
  • Writing the Letter
  • Proposals Key Info

By the end of the Business Writing Online Short Course, you will be able to:

  • Understand the function/purpose of all of the above.
  • Utilize the tips and techniques provided here to determine an appropriate structure to use for your business artifacts in different situations.
  • Define proofreading and understand the techniques in improving proofreading skills.
  • Define peer review and list ways peer review can help improve business writing skills.
  • Notice (and correct) common spelling and grammar issues in business writing.
  • List guidelines in printing and publishing business writing

9. Digital Citizenship: Learn How to use Technology Appropriately

The Internet has changed the way that people connect, communicate, and conduct business. The digital age has provided many benefits, but it does have a downside.

Given the sheer volume of digital information that we send and receive each day, it is important to learn basic citizenship skills. These skills will help prevent missteps and keep your digital relationships running smoothly.

At the end of this Digital Citizenship Online Short Course, you should be able to:

  • Define digital citizenship.
  • Use technology appropriately.
  • Use social networking to create your brand.
  • Protect your reputation online.
  • Practice safe use of technology.
  • Understand digital etiquette.

10. Body Language Basics: Understanding Body Language is a Great Advantage in Daily Communication

Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.

Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.

By the end of this Body Language Basics Online Short Course, you will be able to:

  • Define body language
  • Understand the benefits and purpose of interpreting body language
  • Learn to interpret basic body language movements
  • Recognise common mistakes when interpreting body language
  • Understand your own body language and what you are communicating
  • Practice your body language skills

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Ultimate Networking Outside the Company 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Networking Outside the Company Online Course

Module One: Getting Started 

Module Two: The Benefits of Networking Outside of Work    

  • Create a Solid Network    
  • Meet Strategic Alliance Partners    
  • Generate Leads    
  • Position Yourself    

Module Three: Networking Obstacles    

  • Time Constraints    
  • Saying the Wrong Thing    
  • Where to Go to Network    
  • Fear of Rejection    

Module Four: Networking Principles    

  • Develop Contacts    
  • Organize Your Contacts    
  • Follow-Up    
  • Maintain Relationships    

Module Five: Why Network    

  • Gain Trust    
  • Be Visible    
  • Be an Insider    
  • Gain Advantage    

Module Six: How to Build Networks    

  • Physical Networking Groups    
  • Attend Networking Events    
  • Social Networking Sites    
  • Create Networking Referral Lists    

Module Seven: Online Networking Tools    

  • Social Networks    
  • Blogs    
  • Chat Rooms    
  • Email    

Module Eight: Develop Interpersonal Relationships    

  • Be Specific    
  • Keep Your Word    
  • Maintain Boundaries    
  • Invest Time    

Module Nine: Common Networking Mistakes    

  • Taking before Giving    
  • Assumptions    
  • Reaching Too High    
  • Assume Tools Create Connections    

Module Ten: Time Management    

  • Prioritize Contacts    
  • Create Group Activities    
  • Connect Online    
  • Schedule Your Network Activities    

Module Eleven: Manage Personal and Professional Networks    

  • Be Responsive    
  • Give Back    
  • Separate Personal and Business Activities    
  • Stay Physically In-touch    

Module Twelve: Wrapping Up    

  • Words from the Wise
  • Review of Parking Lot    
  • Lessons Learned

Course 2 - Certificate In Networking Within the Company Online Course

Module One: Getting Started

Module Two: The Benefits of Networking at Work

  • Gain Connections
  • Shared Knowledge
  • Increase Opportunity
  • Improve Image

Module Three: Networking Obstacles 

  • Confusion About The Definition Of Networking
  • Personality Traits
  • Cultural Barriers
  • Personal Pride

Module Four: Networking Principles 

  • Relationships
  • Listen
  • Offer Value
  • Build Trust

Module Five: How to Build Networks 

  • Meet New People
  • Be Polite
  • Follow up
  • Allow Relationships to Develop Naturally

Module Six: Recognize Networking Opportunities 

  • Formal Networking
  • Informal Networking
  • Workday Opportunities
  • Always Be Ready to Network

Module Seven: Common Networking Mistakes 

  • Not Meeting New People
  • Not Following Through
  • High Expectations
  • Being Professional

Module Eight: Develop Interpersonal Relationships 

  • Be Genuine
  • Dialogue
  • Maintain Boundaries
  • Invest Time

Module Nine: Online Networking Tools 

  • Social Networks
  • Blogs
  • Chat Rooms
  • Email

Module Ten: Time Management 

  • Prioritize Contacts
  • Create Group Activities
  • Connect Online
  • Schedule Your Networking Activities

Module Eleven: Maintaining Relationships Over Time 

  • Contact Networks Regularly
  • Be Honest
  • Give Personal Attention
  • Limit Networks to a Manageable Size

Module Twelve: Wrapping Up

Course 3 - Certificate In Assertiveness and Self-Confidence Online Course

Module One - Getting Started

Module Two - What does Self-Confidence mean to you?

  • What is Assertiveness?
  • What is Self-Confidence?
  • The Four styles

Module Three - Obstacle to our Goals

  • Types of negative thinking
  • Personal Application

Module Four - Communication Skills

  • Listening and hearing; they aren't the same thing
  • Asking questions
  • Body language

Module Five - The Importance of Goal Setting

  • Why goal setting is important
  • Setting SMART goals

Module Six - Feeling the Part

  • Identifying your worth
  • Creating positive self-talk
  • Identifying and addressing strengths and weaknesses

Module Seven - Looking the Part

  • The importance of appearance
  • The role of body language
  • First impressions count

Module Eight - Sounding the Part

  • It's how you say it
  • Sounding confident
  • Using "I" messages

Module Nine - Powerful Presentations

  • What to do when you're on the spot
  • Using STAR to make your case

Module Ten - Coping Techniques

  • Building rapport
  • Expressing disagreement
  • Coming to consensus

Module Eleven - Dealing with Difficult Behavior

  • Dealing with difficult situations
  • Key tactics

Module Twelve - Wrapping Up

 

Course 4 - Certificate In Networking Within the Company Online Course

Module One: Getting Started

Module Two: The Benefits of Networking at Work

  • Gain Connections
  • Shared Knowledge
  • Increase Opportunity
  • Improve Image

Module Three: Networking Obstacles 

  • Confusion About The Definition Of Networking
  • Personality Traits
  • Cultural Barriers
  • Personal Pride

Module Four: Networking Principles 

  • Relationships
  • Listen
  • Offer Value
  • Build Trust

Module Five: How to Build Networks 

  • Meet New People
  • Be Polite
  • Follow up
  • Allow Relationships to Develop Naturally

Module Six: Recognize Networking Opportunities 

  • Formal Networking
  • Informal Networking
  • Workday Opportunities
  • Always Be Ready to Network

Module Seven: Common Networking Mistakes 

  • Not Meeting New People
  • Not Following Through
  • High Expectations
  • Being Professional

Module Eight: Develop Interpersonal Relationships 

  • Be Genuine
  • Dialogue
  • Maintain Boundaries
  • Invest Time

Module Nine: Online Networking Tools 

  • Social Networks
  • Blogs
  • Chat Rooms
  • Email

Module Ten: Time Management 

  • Prioritize Contacts
  • Create Group Activities
  • Connect Online
  • Schedule Your Networking Activities

Module Eleven: Maintaining Relationships Over Time 

  • Contact Networks Regularly
  • Be Honest
  • Give Personal Attention
  • Limit Networks to a Manageable Size

Module Twelve: Wrapping Up

Course 5 - Certificate In Communication Strategies Online Course

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Course 6 - Certificate In Personal Branding Online Course

Module One: Getting Started

Module Two: Defining Yourself (I)

  • Lesson One: If you Don't, they will
  • Lesson Two: Brand Mantra
  • Lesson Three: Be Real
  • Lesson Four: SWOT Analysis
  • Lesson Five: Case Study

Module Three: Defining  Yourself (II)

  • Lesson One: Pillars
  • Lesson Two: Passions
  • Lesson Three: Define Your Strengths
  • Lesson Four: The Three C's
  • Lesson Five: Case Study

Module Four: Controlling and Developing Your Image

  • Lesson One: Clear and Defined
  • Lesson Two: Consistent Image
  • Lesson Three: It Takes a Commitment
  • Lesson Four: Live it Every Day
  • Lesson Five: Case Study

Module Five: Personal and Professional Influences

  • Lesson One: Corporate and Personal Integration
  • Lesson Two: They Will Influence Each Other
  • Lesson Three: Be a Professional
  • Lesson Four: Build Rapport
  • Lesson Five: Case Study

Module Six: Sharpening Your Brand

  • Lesson One: Blogging
  • Lesson Two: Authenticity is Key
  • Lesson Three: Transparency
  • Lesson Four: Networking
  • Lesson Five: Case Study

Module Seven: Appearance Matters

  • Lesson One: First Impressions
  • Lesson Two: Rise Out of the Crowd
  • Lesson Three: True Reflection
  • Lesson Four: Dress for Success
  • Lesson Five: Case Study

Module Eight: Social Media (I)

  • Lesson One: Needs constant Monitoring
  • Lesson Two: Security
  • Lesson Three: Have an Objective
  • Lesson Four: Promote
  • Lesson Five: Case Study

Module Nine: Social Media Part (II)

  • Lesson One: It's a Tool
  • Lesson Two: Content is King
  • Lesson Three: Have a Gimmick
  • Lesson Four: Don't Ignore any Mentions
  • Lesson Five: Case Study

Module Ten: Brand Management During a Crisis

  • Lesson One: Caught in a Bad Spot
  • Lesson Two: Never Burn a Bridge
  • Lesson Three: Information
  • Lesson Four: Monitor and Respond
  • Lesson Five: Case Study

Module Eleven: Branding Personality Traits

  • Lesson One: Identify Your Unique Values
  • Lesson Two: Be Bold
  • Lesson Three: Think Outside the Box
  • Lesson Four: Fail. Learn. Repeat
  • Lesson Five: Case Study

Module Twelve : Wrapping Up

Course 7 - Certificate In Interpersonal Skills Online Course

Module One - Getting Started

Module Two - Verbal Communication Skills

  • Listening and hearing: they aren't the same thing
  • Asking questions
  • Communicating with power

Module Three - Non-Verbal Communication Skills

  • Body language
  • The signals you sent to others
  • It's not what you say, it's how you say it

Module Four - Making Small Talk and Moving Beyond

  • Starting a conversation
  • The four levels of conversation

Module Five - Moving the Conversation Along

  • Asking for examples
  • Using repetition
  • Using summary questions
  • Asking for clarity and completeness

Module Six - Remembering Names

  • Creating a powerful introduction
  • Using Mnemonics
  • Uh-oh... I've forgotten your name

Module Seven - Influencing Skills

  • Seeing the other side
  • Building a bridge
  • Giving in without giving up

Module Eight - Bringing People to Your Side

  • A dash of emotion
  • Plenty of facts
  • Bringing it all together

Module Nine - Sharing your Opinion

  • Using I-messages
  • Disagreeing constructively
  • Building consensus

Module Ten - Negotiation Basics

  • Preparation
  • Opening
  • Bargaining
  • Closing

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 8 - Certificate In Business Writing Online Course

PART ONE – THE BUILDING BLOCKS

Section One: Getting Started

  • a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure; and
  • an overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc. 

Section Two: Spelling and Grammar

  • Spelling
  • Grammar

Section Three: Language and tone

  • Clarity
  • Conciseness
  • Formality
  • Focus
  • Tone

Section Four: Sentences and Paragraphs

  • Parts of a Sentence
  • Sentence Length
  • Punctuation
  • Paragraphs

Section Five: Organization and Structure

  • Organisation Approach

Section Six: Tools and Techniques

  • The Reader
  • The Requirement
  • Write faster – effective writing
  • Templates
  • Proofreading
  • Review/Peer Review
  • The Appearance - Printing and Publishing

PART TWO – THE DOCUMENTS

Section Seven: Meeting Agendas

  • The Basic Structure

Section Eight: E-mails

  • Addressing your mails
  • Brevity
  • Formality
  • Attachments
  • Forwarding/replying

Section Nine: Business Letters

  • The Basic Structure
  • Writing the Letter

Section Ten: Proposals

  • The Basic Outline
  • Key information
  • Sequence
  • Choosing a Format
  • Proposal Structure and Content
  • Executive Summaries

Section Eleven: Reports

  • Report Structure and format

Section Twelve: Requests for Proposal

  • Requests for Proposals

Section Thirteen: Business Cases

  • Business Cases

Section Fourteen: General Documentation

  • General Documentation

Section Fifteen: Wrapping Up

Course 9 - Certificate In Digital Citizenship Online Course

Module One: Getting Started  

  • Course Objectives 

Module Two: What Is Digital Citizenship? 

  • What Is Digital Citizenship? 
  • Engaging with Others 
  • It’s a Moving Target 
  • Belonging to a Community 
  • Case Study 

Module Three: Being a Good Citizen  

  • Build It Up  
  • Real World Influences 
  • Use Technology Appropriately 
  • The Golden Rule  
  • Case Study 

Module Four: Best Practices for Sharing 

  • Digital Footprints 
  • Personal and Work Lives 
  • Stop and Think Before You Post 
  • Do Not Overshare  
  • Case Study 

Module Five: Networking and Personal Branding (I) 

  • Personal Branding 
  • Be Yourself 
  • Social Networking 
  • If You Share It, Expect Everyone to See It 
  • Case Study 

Module Six: Networking and Personal Branding (II) 

  • Introduce Colleagues 
  • Volunteer to Help Others 
  • Blog 
  • Guard Your Reputation  
  • Case Study 

Module Seven: Digital Security and Safety (I) 

  • Don’t Trust Anyone You Don’t      Know   
  • Enable 2-Step Verification Processes 
  • Public Wi-Fi
  • Public Computers 
  • Case Study 

Module Eight: Digital Security and Safety (II) 

  • Email and Attachments 
  • Password Rules 
  • Back Up Your Files 
  • Update Your Software  
  • Case Study   

Module Nine: Dealing with the Dark side  

  • See It, Report It 
  • Bullying and Harassment 
  • Trolling 
  • Shared Something You Shouldn’t Have? 
  • Case Study 

Module Ten: Digital Etiquette (I) 

  • Respect and Tone  
  • Speak Up, Not Out 
  • Topics to Avoid  
  • Keep Private Messages Private  
  • Case Study 

Module Eleven: Digital Etiquette (II) 

  • Educate Yourself 
  • Information Processing 
  • Internet Boldness 
  • Permission to Share  
  • Case Study 

Module Twelve: Wrapping Up  

Course 10 - Certificate In Body Language Basics Online Course

Module One - Getting Started

Module Two -Communicating with Body Language

  • Learning a new language
  • The power of body language
  • More than words
  • Actions speak louder than words

Module Three - Reading Body Language

  • Head position
  • Translating gestures into words
  • Open vs Closed body language
  • The eyes have it

Module Four - Body Language Mistakes

  • Poor posture
  • Invading personal space
  • Quick movements
  • Fidgeting

Module Five - Gender Differences

  • Facial Expressions
  • Personal Distances
  • Female Body Language
  • Male Body Language

Module Six - Nonverbal Communication

  • Common gestures
  • The signals you send to others
  • It's not what you say, it's how you say it
  • What your posture says

Module Seven - Facial Expressions

  • Linked with emotion
  • Micro-expressions
  • Facial action coding systems (FACS)
  • Universal facial expressions

Module Eight - Body Language in Business

  • Communicate with power
  • Cultural differences
  • Building trust
  • Mirroring

Module Nine - Lying and Body Language

  • Watch their hands
  • Forced smiles
  • Eye contact
  • Changes in posture

Module Ten - Improve your Body Language

  • Be aware of your movements
  • The power of confidence
  • Position and posture
  • Practice in a mirror

Module Eleven - Matching your Words to your Movement

  • Involuntary movements
  • Say what you mean
  • Always be consistent
  • Actions will trump words

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(1393)
Average rating 3.5 out of 5 stars
5 star
42%
4 star
27%
3 star
22%
2 star
6%
1 star
3%

12 October 2019 07:17:34 AM

I was pleased to begin this new journey of mine with this module on assertiveness and self confidence.
It has given me the step ladder and commitment to finish this certificate.
A great way to start

9 October 2019 03:23:23 PM

The course is very good.

1 October 2019 10:41:33 PM

This course can serve as a very fundamental basis of business writing. By learning about the frame, I can better learn by myself in the future.

29 September 2019 09:15:54 PM

Great course!

22 September 2019 04:06:06 PM

The course is simple to understand and is full of useful information. Loved it!

17 September 2019 09:45:53 PM

Very Informative.

10 September 2019 08:00:35 PM

A great recap course for business writing!

29 August 2019 11:38:25 AM

awsome information on how to interpret body language and gestures from different cultures and gender

22 August 2019 05:36:18 PM

Course was great cant wait to finish more

22 August 2019 12:38:02 PM

The course was very informative and helpful.

18 August 2019 11:33:12 PM

Thank you for the specific course. Communication strategies allow me to better communicate with other people.

15 August 2019 01:41:47 PM

.

9 August 2019 10:14:32 PM

Very helpful. Great course so far

8 August 2019 10:32:26 AM

I found the course to be very helpful. I didn't realise that I was already networking in my own work place so this has been helpful in pointing out some helpful ways to improve my contacts and to keep them.

8 August 2019 04:42:13 AM

A very valuable and useful course. Thank you.

30 July 2019 12:30:59 PM

I love it, I can take courses anytime.

23 July 2019 02:19:00 PM

I enjoyed this short course. I thought the content was simple and helpful. I feel confident the information I have learned in this short course will benefit me greatly in both my personal and professional life.

17 July 2019 11:21:29 AM

great and useful

9 July 2019 05:06:43 PM

Nicely structured courses and easy to understand.

2 July 2019 08:44:28 AM

A detailed and helpful course

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Course Summary

Course ID No.: 020NOC10CB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 60-80 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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