Ultimate Medical Secretary Online Bundle, 10 Certificate Courses

Become a successful medical secretary

Ultimate Medical Secretary Online Bundle, 10 Certificate Courses

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Get Medical Secretary, Produce Minutes, EasyType Typing Tutor, Legal Secretary,    Executive and Personal Assistants, Salesforce Training (Introduction and Intermediate Level), MYOB Introduction, Facebook 102, Office Management and Performance Strategy in this Bundle

1. Medical Secretary: Become a successful medical secretary

Medical secretaries are the backbone of every GP practice, providing the first point of contact with the public and taking responsibility for the all-important job of taking appointments and providing crucial administrative support to the medical staff. Whether you’re already working in a doctor’s surgery or are looking for a change of career, this Medical Secretary Certificate will provide you with expertise and confidence in this important job where a caring, friendly attitude is every bit as important as efficiency and great organisational skills.

Sixteen Easy-to-Complete Modules

You can study at your own pace, completing the modules and passing the test in days. Alternatively, you can take more time over the Certificate as you fit it around work and family commitments. The choice is yours – as long as you have access to the internet, the beauty of this easy-to-complete Certificate is you can work whenever and wherever suits you, with the added benefit of online support and the facility to revisit the modules whenever you like to brush up on your knowledge and skills.

Prove Your Professionalism

Medical secretary jobs are sought after, so get ahead of the game by making sure you’re the candidate with the most up-to-date knowledge and an attitude that stands out from the crowd. When you complete the multiple choice quiz at the end of the course, you can immediately download and print your certificate to impress your potential employers.

This course has been fully accessed and approved by IVCAS (Independent Vocational Course Appraisal Service)*. For more Information Click here

KEY LEARNING POINTS

Show you’re serious about providing a reliable and impressively professional service for your GP by studying this comprehensive course.

  • Gain insight into the many day-to-day duties of a medical secretary.
  • Learn how to keep on top of your appointment-booking system.
  • Study different filing systems and gain the skills and confidence necessary to set up the one that works best for you.
  • Understand the crucial issue of patient confidentiality and learn how patient confidentiality differs from patient privacy.
  • Learn about the important job of keeping accurate and up-to-date medical records for patients.
  • Break through medical jargon and terminology so you can provide efficient support to GPs.
  • Get to grips with the technology used to generate electronic prescriptions, patient registrations and more.
  • Become well-informed about important health and safety issues in the workplace.
  • Gain confidence in supply and inventory management.
  • Learn about the communication and people skills you will need to be a successful medical secretary.

ADVANTAGES OF THIS COURSE

  • Complete the modules at your own pace, whenever and wherever suits you.
  • Use your tablet, phone or computer to study. All you need is internet access and you’re good to go.
  • Enjoy online support as you work towards your Certificate.
  • Study is easy and achievable with 16 easy-to-manage modules, packed with information to boost your professionalism and skills.
  • Refresh your knowledge in the future by revisiting the modules any time you like.
  • Prove your new-found skills by completing the test at the end of the course and downloading the verifiable, industry-recognised certificate.
  • Set yourself apart from the competition by proving you’re serious about your career as a medical secretary by completing this comprehensive Certificate.

What are you waiting for? Give your career a health boost by enrolling today and taking your first step towards being a valued and trusted part of your local medical team.

2. Produce Minutes: Learn how to take minutes confidently and competently

If you need to take minutes at work meetings but worry about inaccuracies or omissions, then this short, online course is the perfect solution for you. It’s designed to get you taking minutes confidently and competently, no matter the setting or business type you work in.

Why is Minute Taking Important?

Minutes aren’t just there to summarise what’s been said and by who in a meeting, important though this is. They also serve as an important historical and legal record of a meeting’s attendees and content. This is why it’s crucial that your business can rely on your minutes to be an accurate record of a meeting that took place on any given day. Not only that, the meeting’s attendees need to receive accurate minutes in order to be clear about the actions they need to take arising from the discussions in the meeting.

How Does the Course Work?

Because all learning takes place online, this course is ideal for busy professionals whether they are minute taking novices or just need to brush up on the minute taking skills they already possess. And not only is e-learning a time effective way to boost your career skills, it’s a cost effective solution too, when compared with more traditional types of learning.

KEY LEARNING POINTS

Use the course material to become a minute taking expert.

  • Learn about the primary objectives of minutes.
  • Explore the importance of accuracy when creating the legal and historical record that minutes represent.
  • Discover the different types of minutes you may wish to take in different situations.
  • Further your knowledge by studying the short guide, the Information Commissioner’s Office.
  • Access the Effective Meetings website to discover what you should do before, during and after a meeting to ensure optimum minute-taking.
  • Consolidate your new skillset by reading three in-depth articles on the different things to consider when taking minutes.
  • Give your learning a practical focus by watching the presentation on How to Take Minutes of Meetings.
  • Deepen your knowledge of good practice by watching a specially tailored video which demonstrates good practice in minute taking.
  • Expand your knowledge in the Extended Learning section by reading Tips for Excellent Minute Taking by specialist minute taking service, Ubiqus.
  • Learn even more by reading the eleventh version of Meeting Minutes According to Robert’s Rules – the original dates back to 1876.
  • Prove your minute taking skillset by completing the multiple choice assessment.

ADVANTAGES OF THIS COURSE

  • Enjoy the course for a full year on signing up.
  • Technical support is available, should you need it.
  • The real world approach of the presentation and video equip you with practical skills as well as theoretical know how.
  • The suggested extended learning is the ideal signpost towards enhancing your knowledge beyond the essentials.
  • The proven ability to efficiently take accurate minutes is an in demand skill that will get you noticed by potential employers.

3. EasyType Typing Tutor: Develop your skills on the keyboard

Develop your skills on the keyboard with this fun and simple way of learning to touch type in no time at all. In a world where being computer-literate is almost compulsory, any extra skills to help you shine above the career competition are a must, and excellent keyboard skills are extremely valuable in many lines of work.

A Course with a Wide Scope

Whatever industry you work in, in whatever role – from secretarial and admin to supervisory and managerial roles – keyboard skills are essential if you wish to get your job done quickly, accurately and professionally. With this course, not only will you see your typing speed noticeably increase, but your typing accuracy will improve, too.

Cover Three Different Aspects

Sign up to this course and you will be able to make real improvements in three areas – the QWERTY keyboard, the Numeric Keypad and Single Case letters. Master these three key skill areas and you will be able to demonstrate your keyboard abilities with pride. Work through the three units and you will substantially increase your productivity, with expected results of in excess of 5000 key depressions per hour (kdph), once the 30 hours of QWERTY training is complete. A sought after skill bound to impress any employer!

KEY LEARNING POINTS

This course would be perfect for novice typists and anyone wishing to brush up on their keyboard abilities, whether for the benefit of their current job role or for future career aspirations. Competent typists may also benefit from the course, due to the self-paced, specifically designed courses.

Regardless of what position in a business you hold, keyboard skills are essential, and this course will help you to improve your abilities dramatically.

  • Get to grips with the Numeric Keypad, and how to touch type using the keypad quickly and accurately. Three exercises are available in this unit.
  • Learn how to use upper and lower case on the QWERTY keyboard, including the use of the ‘Shift’ key, with the help of 29 different exercises.
  • Work your way through a variety of hands-on exercises which can help you apply your new-found knowledge to master the keyboard and keypad with ease and precision.
  • Master single case letters, which help you to demonstrate a high standard of touch typing without worrying about the ‘Shift’ key. This unit consists of 26 exercises.

ADVANTAGES OF THIS COURSE

  • Study online at a pace that suits you with our online course delivery. Resources are available 24/7, 365 days a year.
  • Course is valid for a full 12 months, so there’s no need to rush. Take your time (and take breaks!), and improve your typing skills at your own convenience.
  • Technical support is available if you run into difficulty using the courseware at any point.
  • Scoring and tracking tools help you to monitor your progress and visually see your typing speed and accuracy improve.
  • Interactive typing tutors ensure you can enjoy self-paced training which is flexible and hands-on.
  • Plenty of exercises to help you build on your keyboard skills, including 26 exercises in single case training.
  • Gain the confidence and capability required to type with speed and accuracy. You won’t have to look at your keyboard to type, ever again!
  • Add a valuable core skill to your CV and demonstrate your new-found abilities to future employers, increasing your employability substantially.

4. Legal Secretary: Be prepared for the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) examination

Attorneys rely on sharp, motivated legal secretaries to help them start a practice or keep a thriving practice competitive. In this program, you’ll learn all the skills you need to enter the fast-paced world of the legal secretary. The demand for this profession is growing faster than average, and attorneys are consistently on the lookout for qualified, professional legal secretaries to augment their practices.

In these lessons, you’ll master everything from the basics of legal terminology and procedure to practice management tasks, accounting, and QuickBooks skills. Along the way, you’ll find out just what it’s like to work in this fascinating and growing field.

By the time you’ve completed this program, you’ll possess the knowledge necessary to successfully pass the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) exam.

Upon registering, you're given six months to complete this program. 

This program will prepare you for a career as a legal secretary in a law office, law firm, non-profit agency, or governmental agency. Upon completion, you'll know how to:

  • Manage the front end of a legal office.
  • Attend to accounting and QuickBooks details for attorneys.
  • Use legal terminology effectively.
  • Complete basic legal writing tasks.
  • Manage projects in legal offices.
  • Communicate persuasively and effectively.

5. Executive and Personal Assistants: Be an Effective Personal Assistant and Enhance Your Organization

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.

Our Executive and Personal Assistants course will show you what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this course will provide you with the necessary tools.

By the end of this Executive and Personal Assistants Online Short Course, you will be able to:

  • Adapt to the needs and styles of management
  • Communicate through written, verbal, and nonverbal methods
  • Improve time management skills
  • Manage meetings effectively
  • Act as a gatekeeper
  • Use the tools of the trade effectively

6. Salesforce Training (Introduction and Intermediate Level): Learn this essential piece of kit for any business

Pitch yourself, and your business, with Salesforce – the most popular Customer Relationship Management (CRM) software in the world! Demonstrate skills that will help you to become an efficient user of the software every day, and show your organisation who’s boss!

A Market Leader

Established in 1999, Salesforce offers an integrated platform where businesses can consolidate all of their customer information in order to market, analyse, interact and sell their product effectively. With proper training and development, you will be able to understand all of the necessary aspects of Salesforce and how it works in relation to cloud computing. Perfect for every Salesforce user, from beginner level operation to more advanced techniques, this fantastic in-depth course will ensure you will be able to train and develop your skills in every aspect of this leading piece of software.

A Variety of Modules

Gain a thorough and comprehensive understanding of Salesforce, by working your way through topics ranging from contact management and sales collaboration right through to marketing automation and data reporting. With this online course, you can study at times that are convenient to you, and upon completion, you will be able to demonstrate your abilities with Salesforce and enhance your marketability, as well as the marketability of the business you work for.

KEY LEARNING POINTS

This course would be ideal for any user, or prospective user, of Salesforce. This CRM is perfect for small businesses and larger enterprises alike, and this online course will ensure a comprehensive understanding of its elements in no time at all.

  • Enjoy a course and instructor introduction, and get to grips with sales automation. Understand why so many businesses choose Salesforce, and how it has become the most popular CRM in the world.
  • Learn how to create accounts, contacts, leads and opportunities and work through the sales process
  • Understand some of the core problems faced, and the solutions that are available to resolve them.
  • Explore the Salesforce Admin aspect of the software, including RDBMS, the Cloud and Virtual Machines.Understand more about how to build in the cloud, how to set up Salesforce and how to develop it.
  • Get to grips with how you can migrate to Salesforce, including the tasks that need to be completed before migration, and work your way through some of the common questions and answers that make up the in-depth FAQ section.

ADVANTAGES OF THIS COURSE

  • Online course delivery ensures simple and effective learning journey, which can be completed at a time that is convenient to you.
  • There are no deadlines – simply study when you can, at a pace that suits you perfectly. Flexible learning means you don’t have to worry about unnecessary pressure and time constraints.
  • Benefit from expert instructor-led training. All instructors have a minimum of 15-years’ experience in the field and are experts in the Salesforce software.
  • Videos and tutorials can be paused, repeated and rewound to ensure students can learn and remember the information effectively.
  • Visual demonstrations and multimedia presentations mean that students can learn through the use of real world scenarios.
  • Exam simulators and end of module quizzes improve knowledge retention and ensure all students can monitor their progress effectively. Build your confidence, at every step.
  • Forums allow students to interact and collaborate with other students – you don’t have to study alone, even if you are studying at home!
  • Make use of flash cards and educational games, which can help you to learn through the use of different tools.
  • Become a strong and confident user of Salesforce, and a valuable member of your workforce. Or boost your own business!
  • Add a new skill to your CV and boost career options with ease.

7. MYOB Introduction: MYOB Overview and Orientation

Learn the fundamentals of small business accounting using one of the world’s most popular applications, MYOB. This Introduction Course is designed for absolute beginners, covering the fundamentals of bookkeeping and how the application can streamline your accounting operations.

The course begins with helping students become familiar with the MYOB accounts system interface and where to find the most commonly-used features and tools.

The entire course is delivered online via our learning platform, making course materials available for use whenever and wherever the student chooses. Each module uses a combination of instructor-led videos, practical exercises, flash cards and quizzes to give students a way to test the concepts they are being taught. The self-study approach ensures that participants are in complete control of their learning.

The MYOB Introduction Course also gives students access to our social network, allowing them to ask questions and seek advice from other learners. This collaborative approach to learning provides the support participants require to see their training through to the end.

KEY LEARNING POINTS

Students need no prior experience of bookkeeping or accounting to begin the MYOB Introduction Course, although those who have may find the earlier modules slightly easier. This basic level approach ensures that all students will be able to competently perform day-to-day bookkeeping duties using MYOB.

The course modules cover topics including:

  • Basic familiarisation with the MYOB software interface, and where to find the most commonly-used tools.
  • How to set up a new company file to store accounts.
  • Introduction to the Chart of Accounts, and managing accounts set up in MYOB.
  • Understanding Balance Sheets and Profit and Loss accounts.
  • Keeping customer and supplier records up to date.
  • Managing customer purchases from purchase order creation through to logging quotes and converting them to orders.
  • Managing invoices and paying suppliers.
  • Managing the sales lifecycle with MYOB.
  • Generating reports to gain greater insight into financial operations.
  • Receivables and receiving payments from customers, and issuing statements and receipts.
  • Using the Banking Module to manage cashflow.
  • Performing reconciliations to ensure accounts data matches actual bank balances.
  • Using backup and restore to protect accounts data from loss.

ADVANTAGES OF THIS COURSE

By completing the MYOB Introduction Course, students will be fully prepared to take over basic bookkeeping duties using the MYOB system.

Other benefits associated with the course include:

  • The skills required to help streamline accounts functions.
  • Basic reporting skills required to help better manage company cashflow.
  • The necessary knowledge and experience to secure a promotion within the accounts team at work.
  • A fully-transferrable skillset that can be used in any accounts department at any small or medium-sized firm who use MYOB software.

8. Facebook 102: Learn how to harness the power of social media

Learn how to harness the power of social media in the fields of sales and marketing. In today’s market, social media is the new word of mouth and knowing how to leverage these platforms, and Facebook in particular, is crucial to success. Once the course is completed, you will have a firm understanding of how to use Facebook in a sales and marketing capacity as well as fully understanding how to use these new skills to advance your career. Whether you are a beginner in this field or a seasoned professional, this course will take your skill set to the next level. In today’s competitive job market, it has never been more important to have credentials that will give you career advancement and prove to the market that you have mastered this sector of marketing and sales.

Facebook is a fantastic marketing tool as it enables businesses to identify themselves and develop an online brand and character through sharing links and images, as well promoting their product. Learn how to target customers on a personal level and take your business to the next level.

We use only the world’s finest instructors who have a minimum of 15 years real world experience and are experts in their fields. Unlike a live class you can fast-forward, repeat or rewind your lectures, enabling you to fully understand each topic before moving on. This creates a personal learning experience and gives you all the benefits of hands on training with the flexibility of fitting it in around your busy schedule.

KEY LEARNING POINTS

This course takes a comprehensive look at Facebook and how it can be used for effective marketing strategies. Focus areas include:

  • What kind of person would your Facebook user be? Learn how to give your brand a unique voice and personality. Facebook is all about connecting with people on a personal level, so it’s necessary to identify the type of person that your business would most identify with.
  • Posting to Facebook. Explore the basic principles of using Facebook, such as how to post to your own and other people’s walls. Learn what kinds of things to post to gain the most likes and shares.
  • Sharing posts and links. Discover the benefits of sharing and how this can help you to engage with a wide audience. Gain valuable insight into the types of things you should be sharing and who you should be sharing them with.
  • Pinning and highlighting. Learn how to pin things to the top of your wall to maximise audience reach and how highlighting posts can help more people to see and them share them.
  • How to stay in your clients need feed. Maximise your brand’s exposure by appearing and staying in your client’s news feed. Learn how to remain visible by keeping active and engaging with your audience.

ADVANTAGES OF THIS COURSE

Social media marketing is an integral part of day-today life and a thorough knowledge of how to use it will impress employers and advance your career prospects, or help you market your own business. Other benefits of this course include:

  • A comprehensive knowledge of the most powerful and important social media platforms
  • Advance your business
  • Build your career prospects and impress potential employers
  • Learn at your own pace and fully understand each module before moving on

Buy this course now and equip yourself with all the skills necessary to plan and implement a successful social media strategy using Facebook.

9. Office Management: Learn the skills required to be a successful office manager

Keen to take the next step in your office-based career? Not only will you learn about the administrative and organisational skills required to be a successful office manager, you will also get a great insight into the people skills you will need to efficiently manage your staff and the situations that often arise when managing a team of employees.

Is the Course For Me?

This course is perfect for anyone who knows they have what it takes to become a successful office manager but would like to increase their confidence and hone their skills before they start applying for jobs. You’ll learn how to handle different scenarios in the office environment and also gain a valuable insight in how to work on your own personality in order to become an efficient yet empathetic boss. Finances, legal issues, promotions, delegating, administration and social media are all dealt with as well as the crucial skill of becoming an excellent and effective communicator.

How Do I Learn?

The 10-15 hours of course content of this online course is broken down into 18 easy-to-access modules, making it the perfect choice for anyone who wants to study alongside their existing work and family commitments.

KEY LEARNING POINTS

Get ahead of the competition by ensuring you’ve got what it takes to be an all-round star in the office management stakes.

  • After digesting the introduction, get started by learning how to develop the most important personality traits of an office manager and how to project confidence.
  • First impressions count; find out how to meet and greet clients.
  • Find out how to become an effective communicator and how to lead by example to influence those around you to do the same.
  • Discover more about how to run a friendly yet professional reception.
  • Learn about administrative systems and decide which one is right for you.
  • Get to grips with the crucial task of recording office expenditure and managing budgets.
  • Learn to plan an office layout effectively.
  • Get confident organising and chairing meetings.
  • Discover more about ensuring adequate staff levels, managing performance and delegating tasks.
  • Learn about the important area of staff development and promotions.
  • Become well-versed in the crucial area of implementing and promoting up-to-date equality and diversity and health and safety policies.
  • Polish up your report-writing skills.
  • Discover how to get the most from conferences and training events.
  • Find out how to get started with a social media management strategy.

ADVANTAGES OF THIS COURSE

  • Gain the career-boosting confidence that will set you apart from the competition when applying for office management roles.
  • Each 15-60-minute module can be accessed at a time and place that suits you, and can be revisited as often as you feel necessary.
  • At the end, complete the 30-question multiple-choice test to prove your skills, safe in the knowledge that you can try again if you don’t achieve the 70% pass rate first time.
  • Download the certificate of completion to prove your commitment to your career in office management.
  • Technical support if you run into issues in the course of your learning.
  • Rest assured the Office Management Certificate has been developed in partnership with industry experts and is fully verified by IVCAS.

Office management requires many different skills that may be called upon at any moment, so get on the path to becoming an amazing office manager today by signing up to the Office Management Certificate.

10. Performance Strategy: Boost your knowledge and expertise with this fantastic strategic level course

Boost your knowledge and expertise with this fantastic strategic level course, as part of the CIMA Professional Chartered Management Accounting qualificationand take another step towards overall completion of this highly respected award. Cover both financial and non-financial risk management and strategy and learn how to evaluate and implement ideas to help control these risks and ensure organisation success.

Course Breakdown

The whole course is delivered online, which can be a huge positive for applicants who have work and home commitments and would struggle to adhere to a timetable made up of study sessions, lectures and seminars at a study centre. Simply study when you have the time and with the material being available for 12 months following registration, you should have plenty of time to comfortably fit all of the essential learning in and ace the assessments.

As with the other courses that make up this impressive accounting qualification, the P3 Performance Strategy course is broken down into modules, which each carry a particular percentage towards the final mark. The P3 syllabus consists of five modules – management control systems (10%), risk, internal control (25%), review and audit of control systems (15%), management of financial risk (35%), risk and control in information systems (15%). The syllabus primarily focuses on risks that can arise from governance, ethics and social aspects which could affect the performance of an organisation and by the end of the course you will have advanced working knowledge of the subject area so that you can advise and evaluate using future real-life scenarios.

KEY LEARNING POINTS

Once the P3 course is complete, students will only have a maximum of two strategic level modules left to complete before achieving the CIMA Professional Chartered Management Accounting qualification. Applicants must already hold the CIMA Certificate in Business Accounting or other approved qualification for acceptance onto this professional level course.

  • Explain the social, political and economic context of business, including what control systems can be implemented to ensure effective management of an organisation and how to solve issues which can arise due to weaknesses associated with these systems.
  • Learn about the various types of risk that can affect an organisation, including financial, commodity price and business risks – such as fraud, contractual inadequacy or loss of reputation – and how to quantify an organisation’s risk exposures and report on them.
  • Evaluate the various risk management strategies that can be actioned and understand the purpose of internal control systems to not only identify potential risks, but also its role in managing them.
  • Understand what makes good corporate governance when related to internal controls and learn to evaluate the ethical issues that can become a risk to an organisation.
  • Learn about audit process and the various tools that can be applied during; understand the principles of the audit and review process and learn how to solve problems during the practice.
  • Delve even further into the subjects of corporate governance and the ethical issues that can be faced by an organisation.
  • Analyse the financial risks that an organisation can be faced with and their possible sources.
  • Look at the various alternative risk management tools, their accounting implications and the effects of the range of methods that you will cover.
  • Look at the risks and benefits of using information systems, including the use of the Internet and Intranet within an organisation, outsourcing and changes in supplier.

ADVANTAGES OF THIS COURSE

  • Delivery via online format – study from the comfort of your own home, when it suits you.
  • Syllabus is split into manageable pieces that are easy-to-navigate.
  • Printable reference guides and exercises for easy study at home or away.
  • Wide range of learning materials to suit individual learning styles, including tutorials, training manuals, online resources, interactive simulations and self-assessments (including multiple choice and ‘fill in the blank’ tests) that can help to boost retention and provide engaging material to learn.
  • Technical support available via email and phone, in case you need help troubleshooting problems.
  • 12 months of upgrades, for when new legislature or course changes are enforced, so that you don’t miss out on the new information.
  • Add practical skills to your CV and gain extra value as an employee from day one of learning.
  • Complete the nine modules of the highly regarded Professional Chartered Management Accounting qualification for an impressive boost to your career.
  • Improve your job opportunities and get your foot in the door of better paid careers that offer better prospects for professionals just like you.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. 12 Month access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online via our learning management system by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

All students who complete the course receive a downloadable certificate of completion per course.

 

The Ultimate Medical Secretary 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Medical Secretary

Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patents and established patients
  • Types of appointment reminders

Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intranet

Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Course 2 - Produce Minutes

 

Course 3 - EasyType Typing Tutor


Course 4 - Legal Secretary

1. Introduction to Legal Secretary Program
2. Law Office Management
3. Legal Terminology
4. Introduction to the Legal System
5. Legal Writing

Midterm Exam

6. Persuasive Communication
7. Introduction to Accounting
8. Introduction to Excel
9. Introduction to Quickbooks
10. Project Management

Final Exam

Course 5 - Executive and Personal Assistants

Module One - Getting Started

Module Two - Working with your Manager

  • Adapting to their style
  • Anticipate their needs
  • Getting your responsibilities defined
  • When to take the initiative

Module Three - Administrative Soft Skills

  • Social Intelligence
  • Basic business acumen
  • Office management
  • Active listening

Module Four - Effective Time Management

  • Calendar management
  • Prepare for changes and surprises
  • Keeping others on track
  • Urgent / important matrix

Module Five - Meeting Management

  • Creating an agenda
  • Keepng minutes
  • Keeping the meeting on time
  • Variations for large and small meetings

Module Six - Tools of the Trade (Part 1)

  • Email protocol
  • Office machinery
  • Computer and software skills
  • Commuication Skills

Module Seven - Tools of the Trade (Part 2)

  • Phone and voicemail etiquette
  • Word processing
  • Business writing
  • Internet research

Module Eight - Being an Effective Gatekeeper

  • Filtering data and information
  • Learn to say no
  • Dealing with difficult people
  • Recognise the tricks

Module Nine - Organizational Skills

  • Prioritising your workload
  • Goal setting
  • Plan for tomorrow, today
  • Staying on track

Module Ten - Confidentiality Guidelines

  • Your confidentiality duty
  • Be diplomatic and discreet
  • Keeping data secure
  • What to do in sticky situations

Module Eleven - Special Tasks

  • Project management
  • Trade shows
  • Interacting with clients
  • Social media management

Module Twelve - Wrapping Up

Course 6 - Salesforce Training (Introduction and Intermediate Level)

Intro To SalesForce Automation

  • Course And Instructor Introduction
  • What Is Salesforce Automation?
  • Salesforce Automation System Overview
  • Why Salesforce?

Working With The SalesForce System

  • Creating Accounts And Contacts
  • Creating Leads And Opportunities
  • Sales Process - Part 1
  • Sales Process - Part 2
  • Sales Process - Part 3
  • Sales Process - Part 4
  • Leads Through Social Channels

SalesForce Solution

  • Core Problems
  • Managing Accounts
  • Badges And Campaigns
  • Custom Apps

Salesforce Admin

  • Introduction To RDBMS
  • Introduction To The Cloud
  • Introduction To Virtual Machines - Part 1
  • Introduction To Virtual Machines - Part 2
  • Salesforce Development
  • Introduction To Building In The Cloud
  • Salesforce Set Up

Migrating To SalesForce

  • Tasks To Complete Before Migration - Part 1
  • Tasks To Complete Before Migration - Part 2
  • Frequently Asked Questions - Part 1
  • Frequently Asked Questions - Part 2
  • Frequently Asked Questions - Part 3
  • Frequently Asked Questions - Part 4
  • Frequently Asked Questions - Part 5
  • Frequently Asked Questions - Part 6
  • Frequently Asked Questions - Part 7
  • Frequently Asked Questions - Part 8
  • Frequently Asked Questions - Part 9

Course Conclusion

  • The Salesforce Solution
  • Conclusion

Course 7 - MYOB Introduction

There are 13 units of study

Module 1:

  • MYOB Overview and Orientation

Module 2: 

  • Creating a new Company file

Module 3: 

  • The Chart of Accounts

Module 4: 

  • Opening Balances

Module 5:

  • The Card file

Module 6: 

  • Working with the Purchases module

Module 7: 

  • Paying for Purchases

Module 8: 

  • Working with the Sales module

Module 9: 

  • Reports

Module 10:

  • Receiving Payments from your Customers

Module 11: 

  • The Banking Module

Module 12: 

  • Bank Reconciliations

Module 13 :

  • Backups

Course 8 - Facebook 102

  • Intro To Facebook Advertising
  • Setup Advertising Account
  • Types Of Advertising On Facebook
  • Ad Testing
  • Choosing Our Audience- Location
  • Choosing Our Audience- Age And Gender
  • Choosing Our Audience- Precise Interests
  • Choosing Our Audience- Broad Categories
  • Choosing Our Audience- Connections
  • Choosing Our Audience- Advanced Targeting Options
  • Choosing Our Audience- Campaign And Budget
  • Other Types Of Ads- Part1
  • Other Types Of Ads- Part2
  • Ad Campaign Manager- Part1
  • Ad Campaign Manager- Part2
  • Outside U R Ls
  • Building Ad Text
  • News Feed Format And Creating Your Audience
  • Campaign Pricing And Schedule
  • Ad Campaign Tracker
  • Facebook Insights- Overview Intro
  • Analyzing Page Posts
  • Engaged Users
  • Talking About This
  • Virality
  • Likes
  • Reach
  • Reach And Frequency
  • Page Visits
  • Talking About This
  • New Facebook Analytics Overview
  • Page Likes
  • Post Reach
  • Page Visits
  • Posts
  • People

Course 9 - Office Management

  • Introduction
  • Personality/Confidence
  • Meeting and Greeting customers
  • Effective Communication
  • Reception Workstation & Teamwork
  • Development & Implementation of new Administrative Systems
  • Recording office expenditure and managing the budget
  • Organising the office layout and maintaining supplies
  • Organising and chairing meetings
  • Ensuring adequate staff levels
  • Managing Performance
  • Delegation
  • Promoting Staff Development and Training
  • Implementing and Promoting an Equality and Diversity Policy
  • Writing reports
  • Health & Safety
  • Attending Conferences and Training
  • Management of Social Media

Course 10 - Performance Strategy

  • Control Systems and Budgeting 1
  • Control Systems and Budgeting 2
  • Risks Facing an Organisation
  • Measuring and assessing risks
  • Importance of Risk Management and Internal Control
  • Risk Management Strategies
  • Evaluation of Internal Control System
  • Corporate Governance and Internal Control
  • Corporate Governance and Internal Review
  • The Internal Audit Process
  • Audit Planning
  • Internal Auditing and Risk Management
  • Ethics for Professional Accountants
  • Financial Risks
  • Methods of Risk Management
  • Exchange Rate Theory
  • Risk Management Strategies
  • Information Systems and Systems Development
  • Control of Information Systems
  • Auditing Computer Systems


Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Medical Secretary, Produce Minutes, EasyType Typing Tutor, Legal Secretary,    Executive and Personal Assistants, Salesforce Training (Introduction and Intermediate Level), MYOB Introduction, Facebook 102, Office Management and Performance Strategy in this Bundle

1. Medical Secretary: Become a successful medical secretary

Medical secretaries are the backbone of every GP practice, providing the first point of contact with the public and taking responsibility for the all-important job of taking appointments and providing crucial administrative support to the medical staff. Whether you’re already working in a doctor’s surgery or are looking for a change of career, this Medical Secretary Certificate will provide you with expertise and confidence in this important job where a caring, friendly attitude is every bit as important as efficiency and great organisational skills.

Sixteen Easy-to-Complete Modules

You can study at your own pace, completing the modules and passing the test in days. Alternatively, you can take more time over the Certificate as you fit it around work and family commitments. The choice is yours – as long as you have access to the internet, the beauty of this easy-to-complete Certificate is you can work whenever and wherever suits you, with the added benefit of online support and the facility to revisit the modules whenever you like to brush up on your knowledge and skills.

Prove Your Professionalism

Medical secretary jobs are sought after, so get ahead of the game by making sure you’re the candidate with the most up-to-date knowledge and an attitude that stands out from the crowd. When you complete the multiple choice quiz at the end of the course, you can immediately download and print your certificate to impress your potential employers.

This course has been fully accessed and approved by IVCAS (Independent Vocational Course Appraisal Service)*. For more Information Click here

KEY LEARNING POINTS

Show you’re serious about providing a reliable and impressively professional service for your GP by studying this comprehensive course.

  • Gain insight into the many day-to-day duties of a medical secretary.
  • Learn how to keep on top of your appointment-booking system.
  • Study different filing systems and gain the skills and confidence necessary to set up the one that works best for you.
  • Understand the crucial issue of patient confidentiality and learn how patient confidentiality differs from patient privacy.
  • Learn about the important job of keeping accurate and up-to-date medical records for patients.
  • Break through medical jargon and terminology so you can provide efficient support to GPs.
  • Get to grips with the technology used to generate electronic prescriptions, patient registrations and more.
  • Become well-informed about important health and safety issues in the workplace.
  • Gain confidence in supply and inventory management.
  • Learn about the communication and people skills you will need to be a successful medical secretary.

ADVANTAGES OF THIS COURSE

  • Complete the modules at your own pace, whenever and wherever suits you.
  • Use your tablet, phone or computer to study. All you need is internet access and you’re good to go.
  • Enjoy online support as you work towards your Certificate.
  • Study is easy and achievable with 16 easy-to-manage modules, packed with information to boost your professionalism and skills.
  • Refresh your knowledge in the future by revisiting the modules any time you like.
  • Prove your new-found skills by completing the test at the end of the course and downloading the verifiable, industry-recognised certificate.
  • Set yourself apart from the competition by proving you’re serious about your career as a medical secretary by completing this comprehensive Certificate.

What are you waiting for? Give your career a health boost by enrolling today and taking your first step towards being a valued and trusted part of your local medical team.

2. Produce Minutes: Learn how to take minutes confidently and competently

If you need to take minutes at work meetings but worry about inaccuracies or omissions, then this short, online course is the perfect solution for you. It’s designed to get you taking minutes confidently and competently, no matter the setting or business type you work in.

Why is Minute Taking Important?

Minutes aren’t just there to summarise what’s been said and by who in a meeting, important though this is. They also serve as an important historical and legal record of a meeting’s attendees and content. This is why it’s crucial that your business can rely on your minutes to be an accurate record of a meeting that took place on any given day. Not only that, the meeting’s attendees need to receive accurate minutes in order to be clear about the actions they need to take arising from the discussions in the meeting.

How Does the Course Work?

Because all learning takes place online, this course is ideal for busy professionals whether they are minute taking novices or just need to brush up on the minute taking skills they already possess. And not only is e-learning a time effective way to boost your career skills, it’s a cost effective solution too, when compared with more traditional types of learning.

KEY LEARNING POINTS

Use the course material to become a minute taking expert.

  • Learn about the primary objectives of minutes.
  • Explore the importance of accuracy when creating the legal and historical record that minutes represent.
  • Discover the different types of minutes you may wish to take in different situations.
  • Further your knowledge by studying the short guide, the Information Commissioner’s Office.
  • Access the Effective Meetings website to discover what you should do before, during and after a meeting to ensure optimum minute-taking.
  • Consolidate your new skillset by reading three in-depth articles on the different things to consider when taking minutes.
  • Give your learning a practical focus by watching the presentation on How to Take Minutes of Meetings.
  • Deepen your knowledge of good practice by watching a specially tailored video which demonstrates good practice in minute taking.
  • Expand your knowledge in the Extended Learning section by reading Tips for Excellent Minute Taking by specialist minute taking service, Ubiqus.
  • Learn even more by reading the eleventh version of Meeting Minutes According to Robert’s Rules – the original dates back to 1876.
  • Prove your minute taking skillset by completing the multiple choice assessment.

ADVANTAGES OF THIS COURSE

  • Enjoy the course for a full year on signing up.
  • Technical support is available, should you need it.
  • The real world approach of the presentation and video equip you with practical skills as well as theoretical know how.
  • The suggested extended learning is the ideal signpost towards enhancing your knowledge beyond the essentials.
  • The proven ability to efficiently take accurate minutes is an in demand skill that will get you noticed by potential employers.

3. EasyType Typing Tutor: Develop your skills on the keyboard

Develop your skills on the keyboard with this fun and simple way of learning to touch type in no time at all. In a world where being computer-literate is almost compulsory, any extra skills to help you shine above the career competition are a must, and excellent keyboard skills are extremely valuable in many lines of work.

A Course with a Wide Scope

Whatever industry you work in, in whatever role – from secretarial and admin to supervisory and managerial roles – keyboard skills are essential if you wish to get your job done quickly, accurately and professionally. With this course, not only will you see your typing speed noticeably increase, but your typing accuracy will improve, too.

Cover Three Different Aspects

Sign up to this course and you will be able to make real improvements in three areas – the QWERTY keyboard, the Numeric Keypad and Single Case letters. Master these three key skill areas and you will be able to demonstrate your keyboard abilities with pride. Work through the three units and you will substantially increase your productivity, with expected results of in excess of 5000 key depressions per hour (kdph), once the 30 hours of QWERTY training is complete. A sought after skill bound to impress any employer!

KEY LEARNING POINTS

This course would be perfect for novice typists and anyone wishing to brush up on their keyboard abilities, whether for the benefit of their current job role or for future career aspirations. Competent typists may also benefit from the course, due to the self-paced, specifically designed courses.

Regardless of what position in a business you hold, keyboard skills are essential, and this course will help you to improve your abilities dramatically.

  • Get to grips with the Numeric Keypad, and how to touch type using the keypad quickly and accurately. Three exercises are available in this unit.
  • Learn how to use upper and lower case on the QWERTY keyboard, including the use of the ‘Shift’ key, with the help of 29 different exercises.
  • Work your way through a variety of hands-on exercises which can help you apply your new-found knowledge to master the keyboard and keypad with ease and precision.
  • Master single case letters, which help you to demonstrate a high standard of touch typing without worrying about the ‘Shift’ key. This unit consists of 26 exercises.

ADVANTAGES OF THIS COURSE

  • Study online at a pace that suits you with our online course delivery. Resources are available 24/7, 365 days a year.
  • Course is valid for a full 12 months, so there’s no need to rush. Take your time (and take breaks!), and improve your typing skills at your own convenience.
  • Technical support is available if you run into difficulty using the courseware at any point.
  • Scoring and tracking tools help you to monitor your progress and visually see your typing speed and accuracy improve.
  • Interactive typing tutors ensure you can enjoy self-paced training which is flexible and hands-on.
  • Plenty of exercises to help you build on your keyboard skills, including 26 exercises in single case training.
  • Gain the confidence and capability required to type with speed and accuracy. You won’t have to look at your keyboard to type, ever again!
  • Add a valuable core skill to your CV and demonstrate your new-found abilities to future employers, increasing your employability substantially.

4. Legal Secretary: Be prepared for the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) examination

Attorneys rely on sharp, motivated legal secretaries to help them start a practice or keep a thriving practice competitive. In this program, you’ll learn all the skills you need to enter the fast-paced world of the legal secretary. The demand for this profession is growing faster than average, and attorneys are consistently on the lookout for qualified, professional legal secretaries to augment their practices.

In these lessons, you’ll master everything from the basics of legal terminology and procedure to practice management tasks, accounting, and QuickBooks skills. Along the way, you’ll find out just what it’s like to work in this fascinating and growing field.

By the time you’ve completed this program, you’ll possess the knowledge necessary to successfully pass the National Association of Legal Professionals (NALS) Accredited Legal Professional (ALP) exam.

Upon registering, you're given six months to complete this program. 

This program will prepare you for a career as a legal secretary in a law office, law firm, non-profit agency, or governmental agency. Upon completion, you'll know how to:

  • Manage the front end of a legal office.
  • Attend to accounting and QuickBooks details for attorneys.
  • Use legal terminology effectively.
  • Complete basic legal writing tasks.
  • Manage projects in legal offices.
  • Communicate persuasively and effectively.

5. Executive and Personal Assistants: Be an Effective Personal Assistant and Enhance Your Organization

Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.

Our Executive and Personal Assistants course will show you what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this course will provide you with the necessary tools.

By the end of this Executive and Personal Assistants Online Short Course, you will be able to:

  • Adapt to the needs and styles of management
  • Communicate through written, verbal, and nonverbal methods
  • Improve time management skills
  • Manage meetings effectively
  • Act as a gatekeeper
  • Use the tools of the trade effectively

6. Salesforce Training (Introduction and Intermediate Level): Learn this essential piece of kit for any business

Pitch yourself, and your business, with Salesforce – the most popular Customer Relationship Management (CRM) software in the world! Demonstrate skills that will help you to become an efficient user of the software every day, and show your organisation who’s boss!

A Market Leader

Established in 1999, Salesforce offers an integrated platform where businesses can consolidate all of their customer information in order to market, analyse, interact and sell their product effectively. With proper training and development, you will be able to understand all of the necessary aspects of Salesforce and how it works in relation to cloud computing. Perfect for every Salesforce user, from beginner level operation to more advanced techniques, this fantastic in-depth course will ensure you will be able to train and develop your skills in every aspect of this leading piece of software.

A Variety of Modules

Gain a thorough and comprehensive understanding of Salesforce, by working your way through topics ranging from contact management and sales collaboration right through to marketing automation and data reporting. With this online course, you can study at times that are convenient to you, and upon completion, you will be able to demonstrate your abilities with Salesforce and enhance your marketability, as well as the marketability of the business you work for.

KEY LEARNING POINTS

This course would be ideal for any user, or prospective user, of Salesforce. This CRM is perfect for small businesses and larger enterprises alike, and this online course will ensure a comprehensive understanding of its elements in no time at all.

  • Enjoy a course and instructor introduction, and get to grips with sales automation. Understand why so many businesses choose Salesforce, and how it has become the most popular CRM in the world.
  • Learn how to create accounts, contacts, leads and opportunities and work through the sales process
  • Understand some of the core problems faced, and the solutions that are available to resolve them.
  • Explore the Salesforce Admin aspect of the software, including RDBMS, the Cloud and Virtual Machines.Understand more about how to build in the cloud, how to set up Salesforce and how to develop it.
  • Get to grips with how you can migrate to Salesforce, including the tasks that need to be completed before migration, and work your way through some of the common questions and answers that make up the in-depth FAQ section.

ADVANTAGES OF THIS COURSE

  • Online course delivery ensures simple and effective learning journey, which can be completed at a time that is convenient to you.
  • There are no deadlines – simply study when you can, at a pace that suits you perfectly. Flexible learning means you don’t have to worry about unnecessary pressure and time constraints.
  • Benefit from expert instructor-led training. All instructors have a minimum of 15-years’ experience in the field and are experts in the Salesforce software.
  • Videos and tutorials can be paused, repeated and rewound to ensure students can learn and remember the information effectively.
  • Visual demonstrations and multimedia presentations mean that students can learn through the use of real world scenarios.
  • Exam simulators and end of module quizzes improve knowledge retention and ensure all students can monitor their progress effectively. Build your confidence, at every step.
  • Forums allow students to interact and collaborate with other students – you don’t have to study alone, even if you are studying at home!
  • Make use of flash cards and educational games, which can help you to learn through the use of different tools.
  • Become a strong and confident user of Salesforce, and a valuable member of your workforce. Or boost your own business!
  • Add a new skill to your CV and boost career options with ease.

7. MYOB Introduction: MYOB Overview and Orientation

Learn the fundamentals of small business accounting using one of the world’s most popular applications, MYOB. This Introduction Course is designed for absolute beginners, covering the fundamentals of bookkeeping and how the application can streamline your accounting operations.

The course begins with helping students become familiar with the MYOB accounts system interface and where to find the most commonly-used features and tools.

The entire course is delivered online via our learning platform, making course materials available for use whenever and wherever the student chooses. Each module uses a combination of instructor-led videos, practical exercises, flash cards and quizzes to give students a way to test the concepts they are being taught. The self-study approach ensures that participants are in complete control of their learning.

The MYOB Introduction Course also gives students access to our social network, allowing them to ask questions and seek advice from other learners. This collaborative approach to learning provides the support participants require to see their training through to the end.

KEY LEARNING POINTS

Students need no prior experience of bookkeeping or accounting to begin the MYOB Introduction Course, although those who have may find the earlier modules slightly easier. This basic level approach ensures that all students will be able to competently perform day-to-day bookkeeping duties using MYOB.

The course modules cover topics including:

  • Basic familiarisation with the MYOB software interface, and where to find the most commonly-used tools.
  • How to set up a new company file to store accounts.
  • Introduction to the Chart of Accounts, and managing accounts set up in MYOB.
  • Understanding Balance Sheets and Profit and Loss accounts.
  • Keeping customer and supplier records up to date.
  • Managing customer purchases from purchase order creation through to logging quotes and converting them to orders.
  • Managing invoices and paying suppliers.
  • Managing the sales lifecycle with MYOB.
  • Generating reports to gain greater insight into financial operations.
  • Receivables and receiving payments from customers, and issuing statements and receipts.
  • Using the Banking Module to manage cashflow.
  • Performing reconciliations to ensure accounts data matches actual bank balances.
  • Using backup and restore to protect accounts data from loss.

ADVANTAGES OF THIS COURSE

By completing the MYOB Introduction Course, students will be fully prepared to take over basic bookkeeping duties using the MYOB system.

Other benefits associated with the course include:

  • The skills required to help streamline accounts functions.
  • Basic reporting skills required to help better manage company cashflow.
  • The necessary knowledge and experience to secure a promotion within the accounts team at work.
  • A fully-transferrable skillset that can be used in any accounts department at any small or medium-sized firm who use MYOB software.

8. Facebook 102: Learn how to harness the power of social media

Learn how to harness the power of social media in the fields of sales and marketing. In today’s market, social media is the new word of mouth and knowing how to leverage these platforms, and Facebook in particular, is crucial to success. Once the course is completed, you will have a firm understanding of how to use Facebook in a sales and marketing capacity as well as fully understanding how to use these new skills to advance your career. Whether you are a beginner in this field or a seasoned professional, this course will take your skill set to the next level. In today’s competitive job market, it has never been more important to have credentials that will give you career advancement and prove to the market that you have mastered this sector of marketing and sales.

Facebook is a fantastic marketing tool as it enables businesses to identify themselves and develop an online brand and character through sharing links and images, as well promoting their product. Learn how to target customers on a personal level and take your business to the next level.

We use only the world’s finest instructors who have a minimum of 15 years real world experience and are experts in their fields. Unlike a live class you can fast-forward, repeat or rewind your lectures, enabling you to fully understand each topic before moving on. This creates a personal learning experience and gives you all the benefits of hands on training with the flexibility of fitting it in around your busy schedule.

KEY LEARNING POINTS

This course takes a comprehensive look at Facebook and how it can be used for effective marketing strategies. Focus areas include:

  • What kind of person would your Facebook user be? Learn how to give your brand a unique voice and personality. Facebook is all about connecting with people on a personal level, so it’s necessary to identify the type of person that your business would most identify with.
  • Posting to Facebook. Explore the basic principles of using Facebook, such as how to post to your own and other people’s walls. Learn what kinds of things to post to gain the most likes and shares.
  • Sharing posts and links. Discover the benefits of sharing and how this can help you to engage with a wide audience. Gain valuable insight into the types of things you should be sharing and who you should be sharing them with.
  • Pinning and highlighting. Learn how to pin things to the top of your wall to maximise audience reach and how highlighting posts can help more people to see and them share them.
  • How to stay in your clients need feed. Maximise your brand’s exposure by appearing and staying in your client’s news feed. Learn how to remain visible by keeping active and engaging with your audience.

ADVANTAGES OF THIS COURSE

Social media marketing is an integral part of day-today life and a thorough knowledge of how to use it will impress employers and advance your career prospects, or help you market your own business. Other benefits of this course include:

  • A comprehensive knowledge of the most powerful and important social media platforms
  • Advance your business
  • Build your career prospects and impress potential employers
  • Learn at your own pace and fully understand each module before moving on

Buy this course now and equip yourself with all the skills necessary to plan and implement a successful social media strategy using Facebook.

9. Office Management: Learn the skills required to be a successful office manager

Keen to take the next step in your office-based career? Not only will you learn about the administrative and organisational skills required to be a successful office manager, you will also get a great insight into the people skills you will need to efficiently manage your staff and the situations that often arise when managing a team of employees.

Is the Course For Me?

This course is perfect for anyone who knows they have what it takes to become a successful office manager but would like to increase their confidence and hone their skills before they start applying for jobs. You’ll learn how to handle different scenarios in the office environment and also gain a valuable insight in how to work on your own personality in order to become an efficient yet empathetic boss. Finances, legal issues, promotions, delegating, administration and social media are all dealt with as well as the crucial skill of becoming an excellent and effective communicator.

How Do I Learn?

The 10-15 hours of course content of this online course is broken down into 18 easy-to-access modules, making it the perfect choice for anyone who wants to study alongside their existing work and family commitments.

KEY LEARNING POINTS

Get ahead of the competition by ensuring you’ve got what it takes to be an all-round star in the office management stakes.

  • After digesting the introduction, get started by learning how to develop the most important personality traits of an office manager and how to project confidence.
  • First impressions count; find out how to meet and greet clients.
  • Find out how to become an effective communicator and how to lead by example to influence those around you to do the same.
  • Discover more about how to run a friendly yet professional reception.
  • Learn about administrative systems and decide which one is right for you.
  • Get to grips with the crucial task of recording office expenditure and managing budgets.
  • Learn to plan an office layout effectively.
  • Get confident organising and chairing meetings.
  • Discover more about ensuring adequate staff levels, managing performance and delegating tasks.
  • Learn about the important area of staff development and promotions.
  • Become well-versed in the crucial area of implementing and promoting up-to-date equality and diversity and health and safety policies.
  • Polish up your report-writing skills.
  • Discover how to get the most from conferences and training events.
  • Find out how to get started with a social media management strategy.

ADVANTAGES OF THIS COURSE

  • Gain the career-boosting confidence that will set you apart from the competition when applying for office management roles.
  • Each 15-60-minute module can be accessed at a time and place that suits you, and can be revisited as often as you feel necessary.
  • At the end, complete the 30-question multiple-choice test to prove your skills, safe in the knowledge that you can try again if you don’t achieve the 70% pass rate first time.
  • Download the certificate of completion to prove your commitment to your career in office management.
  • Technical support if you run into issues in the course of your learning.
  • Rest assured the Office Management Certificate has been developed in partnership with industry experts and is fully verified by IVCAS.

Office management requires many different skills that may be called upon at any moment, so get on the path to becoming an amazing office manager today by signing up to the Office Management Certificate.

10. Performance Strategy: Boost your knowledge and expertise with this fantastic strategic level course

Boost your knowledge and expertise with this fantastic strategic level course, as part of the CIMA Professional Chartered Management Accounting qualificationand take another step towards overall completion of this highly respected award. Cover both financial and non-financial risk management and strategy and learn how to evaluate and implement ideas to help control these risks and ensure organisation success.

Course Breakdown

The whole course is delivered online, which can be a huge positive for applicants who have work and home commitments and would struggle to adhere to a timetable made up of study sessions, lectures and seminars at a study centre. Simply study when you have the time and with the material being available for 12 months following registration, you should have plenty of time to comfortably fit all of the essential learning in and ace the assessments.

As with the other courses that make up this impressive accounting qualification, the P3 Performance Strategy course is broken down into modules, which each carry a particular percentage towards the final mark. The P3 syllabus consists of five modules – management control systems (10%), risk, internal control (25%), review and audit of control systems (15%), management of financial risk (35%), risk and control in information systems (15%). The syllabus primarily focuses on risks that can arise from governance, ethics and social aspects which could affect the performance of an organisation and by the end of the course you will have advanced working knowledge of the subject area so that you can advise and evaluate using future real-life scenarios.

KEY LEARNING POINTS

Once the P3 course is complete, students will only have a maximum of two strategic level modules left to complete before achieving the CIMA Professional Chartered Management Accounting qualification. Applicants must already hold the CIMA Certificate in Business Accounting or other approved qualification for acceptance onto this professional level course.

  • Explain the social, political and economic context of business, including what control systems can be implemented to ensure effective management of an organisation and how to solve issues which can arise due to weaknesses associated with these systems.
  • Learn about the various types of risk that can affect an organisation, including financial, commodity price and business risks – such as fraud, contractual inadequacy or loss of reputation – and how to quantify an organisation’s risk exposures and report on them.
  • Evaluate the various risk management strategies that can be actioned and understand the purpose of internal control systems to not only identify potential risks, but also its role in managing them.
  • Understand what makes good corporate governance when related to internal controls and learn to evaluate the ethical issues that can become a risk to an organisation.
  • Learn about audit process and the various tools that can be applied during; understand the principles of the audit and review process and learn how to solve problems during the practice.
  • Delve even further into the subjects of corporate governance and the ethical issues that can be faced by an organisation.
  • Analyse the financial risks that an organisation can be faced with and their possible sources.
  • Look at the various alternative risk management tools, their accounting implications and the effects of the range of methods that you will cover.
  • Look at the risks and benefits of using information systems, including the use of the Internet and Intranet within an organisation, outsourcing and changes in supplier.

ADVANTAGES OF THIS COURSE

  • Delivery via online format – study from the comfort of your own home, when it suits you.
  • Syllabus is split into manageable pieces that are easy-to-navigate.
  • Printable reference guides and exercises for easy study at home or away.
  • Wide range of learning materials to suit individual learning styles, including tutorials, training manuals, online resources, interactive simulations and self-assessments (including multiple choice and ‘fill in the blank’ tests) that can help to boost retention and provide engaging material to learn.
  • Technical support available via email and phone, in case you need help troubleshooting problems.
  • 12 months of upgrades, for when new legislature or course changes are enforced, so that you don’t miss out on the new information.
  • Add practical skills to your CV and gain extra value as an employee from day one of learning.
  • Complete the nine modules of the highly regarded Professional Chartered Management Accounting qualification for an impressive boost to your career.
  • Improve your job opportunities and get your foot in the door of better paid careers that offer better prospects for professionals just like you.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. 12 Month access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online via our learning management system by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

All students who complete the course receive a downloadable certificate of completion per course.

 

The Ultimate Medical Secretary 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Medical Secretary

Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patents and established patients
  • Types of appointment reminders

Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intranet

Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Course 2 - Produce Minutes

 

Course 3 - EasyType Typing Tutor


Course 4 - Legal Secretary

1. Introduction to Legal Secretary Program
2. Law Office Management
3. Legal Terminology
4. Introduction to the Legal System
5. Legal Writing

Midterm Exam

6. Persuasive Communication
7. Introduction to Accounting
8. Introduction to Excel
9. Introduction to Quickbooks
10. Project Management

Final Exam

Course 5 - Executive and Personal Assistants

Module One - Getting Started

Module Two - Working with your Manager

  • Adapting to their style
  • Anticipate their needs
  • Getting your responsibilities defined
  • When to take the initiative

Module Three - Administrative Soft Skills

  • Social Intelligence
  • Basic business acumen
  • Office management
  • Active listening

Module Four - Effective Time Management

  • Calendar management
  • Prepare for changes and surprises
  • Keeping others on track
  • Urgent / important matrix

Module Five - Meeting Management

  • Creating an agenda
  • Keepng minutes
  • Keeping the meeting on time
  • Variations for large and small meetings

Module Six - Tools of the Trade (Part 1)

  • Email protocol
  • Office machinery
  • Computer and software skills
  • Commuication Skills

Module Seven - Tools of the Trade (Part 2)

  • Phone and voicemail etiquette
  • Word processing
  • Business writing
  • Internet research

Module Eight - Being an Effective Gatekeeper

  • Filtering data and information
  • Learn to say no
  • Dealing with difficult people
  • Recognise the tricks

Module Nine - Organizational Skills

  • Prioritising your workload
  • Goal setting
  • Plan for tomorrow, today
  • Staying on track

Module Ten - Confidentiality Guidelines

  • Your confidentiality duty
  • Be diplomatic and discreet
  • Keeping data secure
  • What to do in sticky situations

Module Eleven - Special Tasks

  • Project management
  • Trade shows
  • Interacting with clients
  • Social media management

Module Twelve - Wrapping Up

Course 6 - Salesforce Training (Introduction and Intermediate Level)

Intro To SalesForce Automation

  • Course And Instructor Introduction
  • What Is Salesforce Automation?
  • Salesforce Automation System Overview
  • Why Salesforce?

Working With The SalesForce System

  • Creating Accounts And Contacts
  • Creating Leads And Opportunities
  • Sales Process - Part 1
  • Sales Process - Part 2
  • Sales Process - Part 3
  • Sales Process - Part 4
  • Leads Through Social Channels

SalesForce Solution

  • Core Problems
  • Managing Accounts
  • Badges And Campaigns
  • Custom Apps

Salesforce Admin

  • Introduction To RDBMS
  • Introduction To The Cloud
  • Introduction To Virtual Machines - Part 1
  • Introduction To Virtual Machines - Part 2
  • Salesforce Development
  • Introduction To Building In The Cloud
  • Salesforce Set Up

Migrating To SalesForce

  • Tasks To Complete Before Migration - Part 1
  • Tasks To Complete Before Migration - Part 2
  • Frequently Asked Questions - Part 1
  • Frequently Asked Questions - Part 2
  • Frequently Asked Questions - Part 3
  • Frequently Asked Questions - Part 4
  • Frequently Asked Questions - Part 5
  • Frequently Asked Questions - Part 6
  • Frequently Asked Questions - Part 7
  • Frequently Asked Questions - Part 8
  • Frequently Asked Questions - Part 9

Course Conclusion

  • The Salesforce Solution
  • Conclusion

Course 7 - MYOB Introduction

There are 13 units of study

Module 1:

  • MYOB Overview and Orientation

Module 2: 

  • Creating a new Company file

Module 3: 

  • The Chart of Accounts

Module 4: 

  • Opening Balances

Module 5:

  • The Card file

Module 6: 

  • Working with the Purchases module

Module 7: 

  • Paying for Purchases

Module 8: 

  • Working with the Sales module

Module 9: 

  • Reports

Module 10:

  • Receiving Payments from your Customers

Module 11: 

  • The Banking Module

Module 12: 

  • Bank Reconciliations

Module 13 :

  • Backups

Course 8 - Facebook 102

  • Intro To Facebook Advertising
  • Setup Advertising Account
  • Types Of Advertising On Facebook
  • Ad Testing
  • Choosing Our Audience- Location
  • Choosing Our Audience- Age And Gender
  • Choosing Our Audience- Precise Interests
  • Choosing Our Audience- Broad Categories
  • Choosing Our Audience- Connections
  • Choosing Our Audience- Advanced Targeting Options
  • Choosing Our Audience- Campaign And Budget
  • Other Types Of Ads- Part1
  • Other Types Of Ads- Part2
  • Ad Campaign Manager- Part1
  • Ad Campaign Manager- Part2
  • Outside U R Ls
  • Building Ad Text
  • News Feed Format And Creating Your Audience
  • Campaign Pricing And Schedule
  • Ad Campaign Tracker
  • Facebook Insights- Overview Intro
  • Analyzing Page Posts
  • Engaged Users
  • Talking About This
  • Virality
  • Likes
  • Reach
  • Reach And Frequency
  • Page Visits
  • Talking About This
  • New Facebook Analytics Overview
  • Page Likes
  • Post Reach
  • Page Visits
  • Posts
  • People

Course 9 - Office Management

  • Introduction
  • Personality/Confidence
  • Meeting and Greeting customers
  • Effective Communication
  • Reception Workstation & Teamwork
  • Development & Implementation of new Administrative Systems
  • Recording office expenditure and managing the budget
  • Organising the office layout and maintaining supplies
  • Organising and chairing meetings
  • Ensuring adequate staff levels
  • Managing Performance
  • Delegation
  • Promoting Staff Development and Training
  • Implementing and Promoting an Equality and Diversity Policy
  • Writing reports
  • Health & Safety
  • Attending Conferences and Training
  • Management of Social Media

Course 10 - Performance Strategy

  • Control Systems and Budgeting 1
  • Control Systems and Budgeting 2
  • Risks Facing an Organisation
  • Measuring and assessing risks
  • Importance of Risk Management and Internal Control
  • Risk Management Strategies
  • Evaluation of Internal Control System
  • Corporate Governance and Internal Control
  • Corporate Governance and Internal Review
  • The Internal Audit Process
  • Audit Planning
  • Internal Auditing and Risk Management
  • Ethics for Professional Accountants
  • Financial Risks
  • Methods of Risk Management
  • Exchange Rate Theory
  • Risk Management Strategies
  • Information Systems and Systems Development
  • Control of Information Systems
  • Auditing Computer Systems


Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 006ECL2MS10CB
Delivery Mode: Online
Course Access: 12 Months
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate

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