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Ultimate Contract Management Bundle, 10 Courses

Understand Contract Management And Learn Business Basics


Get Contract Management, Business Ethics, Business Writing, Negotiation Skills, Communication Strategies, Collaborative Business Writing, Archiving and Records Management, Project Management, Business Acumen, and Time Management in this Bundle

1. Contract Management: Learn To Understand Ethical Contract Management

It is easy to overlook the importance of contract management because it seems to be a boring, mundane topic.  Contracts, however,  are the basis of most business relationships. If contracts are managed well, business relationship will flourish. If they are  not, companies face financial loss, relationship harm, and damaged reputations.

With our “Contract Management” Course, you will discover the specifics of how contract management works and how to effectively source agents. 

By the end of this Contract Management Online Short Course, you will be able to:

  • Identify contract elements
  • Understand ethical contract management
  • Calculate value
  • Negotiate contracts
  • Create basic amendments

2. Business Ethics: Business Ethics are Vital for an Organization to be Successful

A company's ethics will determine its reputation. Good business ethics are essential for the long-term success of an organization. Implementing an ethical program will foster a successful company culture and increase profitability.

Developing a Business Ethics program takes time and effort, but doing so will do more than improve business, it will change lives.

A company's ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company's ethics are developed.

It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

By the end of this Business Ethics Online Short Course, you will be able to:

  • Define and understand ethics
  • Understand the benefits of ethics
  • Create strategies to implement ethics at work
  • Recognise social and business responsibility
  • Identify ethical and unethical behavior
  • Learn how to make ethical decisions and lead with integrity

3. Business Writing: Become an Expert at Writing Effective Emails, Letters, Reports and More

We all know that writing is one of the most important methods of business communication for most people, whether its e-mails, memos, proposals, or major reports. Lots of people struggle with the composition of these. Sometimes it's because they don't have to do it very often so, therefore, it doesn't flow as easily as they would like, sometimes because they are new to a role, or just because it's not their favorite thing.

This Business Writing Online Short Course will provide:

  • A quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) the things that we often miss especially when completing work under pressure; and
  • An overview of some the typical business documents, letters, reports, proposals that you may have to deal with, with tips on structure, style etc.

Course Topics:

  • Spelling
  • Punctuation
  • Writing the Letter
  • Proposals Key Info

By the end of the Business Writing Online Short Course, you will be able to:

  • Understand the function/purpose of all of the above.
  • Utilize the tips and techniques provided here to determine an appropriate structure to use for your business artifacts in different situations.
  • Define proofreading and understand the techniques in improving proofreading skills.
  • Define peer review and list ways peer review can help improve business writing skills.
  • Notice (and correct) common spelling and grammar issues in business writing.
  • List guidelines in printing and publishing business writing

4. Negotiation Skills: Understand The Phases Of Negotiation

Although people often think of boardrooms, suits, and million dollar deals when they hear the wordnegotiation, the truth is that we negotiate all the time.

This course will give you an understanding of the phases of negotiation, tools to use during a negotiation, and ways to build win-win solutions for all those involved.

The Negotiation Skills course will give you a sense of understanding your opponent and have the confidence to not settle for less than what you feel is fair. You will learn that an atmosphere of respect is essential, as uneven negations could lead to problems in the future.

By the end of this Negotiation Skills Online Short Course, you will be able to:

  • Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating
  • Understand and apply basic negotiating concepts
  • Lay the groundwork for negotiation
  • Identify what information to share and what to keep to yourself
  • Understand basic bargaining techniques
  • Apply strategies for identifying mutual gain
  • Understand how to reach consensus and set the terms of agreement
  • Deal with personal attacks and other difficult issues
  • Use the negotiating process to solve everyday problems
  • Negotiate on behalf of someone else

5. Communication Strategies: Build Better, Stronger, and More Fulfilling Relationships 

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

6. Collaborative Business Writing: Develop your Writing Skills to Have an Extra Edge in the Workplace

Writing and communication skills have degraded with more and more people communicating through email and instant messaging. Developing writing skills is still important in the business world as is creating proper documents (such as proposals, reports, and agendas) giving you that extra edge in the workplace.

The Collaborative Business Writing course will give you the knowledge and skills to collaborate with others and create that important document. You will touch on the types of collaboration, and ways to improve them through certain tools and processes. These basic skills will provide you with that extra benefit in the business world that a lot of people are losing.

By the end of this Collaborative Business Writing Online Short Course, you should be able to:

  • Define collaborative business writing
  • Know different types of collaborative writing
  • Know how to collaborate with team members
  • Learn methods of handling conflict in writing
  • Build collaborative writing teams

7. Archiving and Records Management: Discover the Basic Elements of Records Management Programs and Different Ways to Manage Records

Every organization is responsible for maintaining records. The ability to create, organize, and maintain records and archives is essential to success. Correct records keeping will not only offer liability protection; it will also increase efficiency and productivity. To put it simply, maintaining records and archives will improve the bottom line. 

Records are in every organization. From purchasing receipts to tax documents to communications, they need to be identified and managed properly. The method of records management that a company uses should be tailored to fit the needs of the organization. There are, however, some basic concepts in most records management systems.  

By the end of this Archiving and Records Management Online Course, you will be able to:

  • Define records and archives
  • Analyze records in context
  • Classify records
  • Understand different systems
  • Maintain and convert records

8. Project Management: Being Able to Manage Projects is Important in Getting Things Done

In the past few decades, organizations have discovered something incredible: principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success. As a result, many employees are expected to understand project management techniques and how to apply them to projects of any size.

This Project Management Online Short Course will give you an overview of the entire project management process, as well as key project management tools that they can use every day.

By the end of this Project Management Online Short Course, you will be able to:

  • Define projects, project management, and project managers
  • Identify the five process groups and nine knowledge areas as defined by the PMI
  • Describe the triple constraint
  • Perform a project needs assessment and write goals, requirements and deliverables
  • Create key project documents, including the statement of work, project planning worksheet, and project charter
  • Build a project schedule by estimating time, cost and resources
  • Understand and use the work breakdown structure
  • Create project  planning documents, such as a schedule, risk management plan, and communication plan
  • Use planning tools, including the Gantt chart, network diagram, and RACI chart
  • Establish and use baselines
  • Monitor and maintain the project
  • Perform basic management tasks, including leading status meetings and ensuring all documents are complete at the end of the project

9. Business Acumen: Increase your Financial Literacy & Improve Business Sense

Improve your judgment and decisiveness skills. Business Acumen is all about seeing the big picture and recognizing that all decisions no matter how small can have an effect on the bottom line. Increase your financial literacy and improve business sense.

Business Acumenwill give you an advantage everyone wishes they had. The Business Acumen Online Short Course will help you recognize learning events, manage risk better, and increase your critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

By the end of this Business Acumen Online Short Course, you will be able to:

  • Know how to see the big picture
  • Develop a risk management strategy
  • Know how to practice financial literacy
  • Develop critical thinking
  • Practive management acumen
  • Find key financial levers

10. Time Management: How To Manage Your Time And Get Things Done

Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.

As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.

Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.

Course Topics:

  • The SMART Way
  • Urgent Important Matrix
  • The 80/20 Rule
  • Eat That Frog
  • The Glass Jar

By the end of this Time Management Online Short Course you will be able to: 

  • Plan and prioritize daily activities efficiently and in a productive manner.
  • Triumph over procrastination.
  • Effectively deal with crises.
  • Organize your workspace and workflow.
  • Efficiently delegate.
  • Ritualize your workload.
  • Plan effective meetings.

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For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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The Ultimate Contract Management 10 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Contract Management

Module One: Getting Started

  • Course Objectives

Module Two: Defining Contract Management 

  • What is Contract Management? 
  • Contract Types 
  • Contract Elements 
  • Risks of Poor Contract Management

Module Three: Legal and Ethical Contract Management

  • Contract Law I 
  • Contract Law II 
  • Defining Ethical Contract Management 
  • Ethical Breaches

Module Four: Contract Management Requests

  • Choosing Potential Bidders 
  • RFPs and Technology 
  • Calculating Value 
  • Making a Choice

Module Five: How to Create a Contract

  • Templates and Software 
  • Compliance 
  • Wording 
  • Risks of Noncompliance 

Module Six: Contract Negotiations

  • Be Prepared 
  • Prioritize Terms 
  • Remain Professional 
  • Execute the Contract 

Module Seven: Assess Performance

  • What Performance Can Be Assessed 
  • Creating Metrics 
  • Measuring Performance 
  • Improving Performance

Module Eight: Relationships

  • Qualities of Effective Relationships 
  • Relationship Pitfalls 
  • Building Trust 
  • Maintaining Relationships 

Module Nine: Amending Contracts

  • Redlines and Strikeouts 
  • Replacing Clauses 
  • Describing Amendments 
  • Amendment Status 

Module Ten: Conducting Audits

  • Why Audit? 
  • Plan 
  • Establishing Procedures 
  • Investigate and Report 

Module Eleven: Renewing Contracts

  • Involve Stakeholders 
  • Review 
  • Check for Accuracy and Changes 
  • Update or Cancel 

Module Twelve: Wrapping Up

Course 2 - Business Ethics

Module One - Getting Started

Module Two - What is Ethics?

  • What is Business Ethics?
  • 10 Benefits of managing ethics

Module Three - Implementing Ethics in the Workplace

  • Benefits
  • Guidelines for managing ethics in the workplace
  • Roles and responsibilities

Module Four - Employer / Employee Rights

  • Privacy policies
  • Harrassment issues
  • Technology

Module Five - Business and Social Responsibilities

  • Identifying types of responsibilities
  • Handling conflicting social and business reponsibilities

Module Six - Ethical Decisions

  • The basics
  • Balancing personal and organisational ethics
  • Common dilemmas
  • Making ethical decisions
  • Overcoming obstacles

Module Seven - Whistle Blowing

  • Criteria and risk
  • The process
  • When you should "blow the whistle"

Module Eight - Managerial Ethics

  • Ethical management
  • Identifying the characteristics
  • Ensuring ethical behavior

Module Nine - Unethical Behavior

  • Recognise and identify
  • Preventing
  • Addressing
  • Interventions

Module Ten - Ethics in Business (Part 1)

  • Organisation basics
  • Addressing the needs
  • Ethical principles

Module Eleven - Ethics in Business (Part 2)

  • Ethical Safeguards
  • Developing a Code of Ethics
  • Performing an Internal Ethics Audit
  • Upholding the Ethics Program

Module Twelve - Wrapping Up

Course 3 - Business Writing

PART ONE – THE BUILDING BLOCKS

Section One: Getting Started

  • a quick refresher on basic writing concepts (such as spelling, grammar, and punctuation) – the things that we often miss especially when completing work under pressure; and
  • an overview of some the typical business documents – letters, reports, proposals – that you may have to deal with, with tips on structure, style etc. 

Section Two: Spelling and Grammar

  • Spelling
  • Grammar

Section Three: Language and tone

  • Clarity
  • Conciseness
  • Formality
  • Focus
  • Tone

Section Four: Sentences and Paragraphs

  • Parts of a Sentence
  • Sentence Length
  • Punctuation
  • Paragraphs

Section Five: Organization and Structure

  • Organisation Approach

Section Six: Tools and Techniques

  • The Reader
  • The Requirement
  • Write faster – effective writing
  • Templates
  • Proofreading
  • Review/Peer Review
  • The Appearance - Printing and Publishing

PART TWO – THE DOCUMENTS

Section Seven: Meeting Agendas

  • The Basic Structure

Section Eight: E-mails

  • Addressing your mails
  • Brevity
  • Formality
  • Attachments
  • Forwarding/replying

Section Nine: Business Letters

  • The Basic Structure
  • Writing the Letter

Section Ten: Proposals

  • The Basic Outline
  • Key information
  • Sequence
  • Choosing a Format
  • Proposal Structure and Content
  • Executive Summaries

Section Eleven: Reports

  • Report Structure and format

Section Twelve: Requests for Proposal

  • Requests for Proposals

Section Thirteen: Business Cases

  • Business Cases

Section Fourteen: General Documentation

  • General Documentation

Section Fifteen: Wrapping Up

Course 4 - Negotiation Skills

Module One - Getting Started

Module Two - Understanding Negotiation

  • Types of negotiations
  • The three phases
  • Skills for successful negotiation

Module Three - Getting Prepared

  • Establishing your WATNA and BATNA
  • Identifying your WAP
  • Identifying your ZOPA
  • Personal preparation

Module Four - Laying the Groundwork

  • Setting the time and place
  • Establishing common ground
  • Creating a negotiation framework
  • The negotiation process

Module Five - Phase One - Exchanging Information

  • Getting off on the right foot
  • What to share
  • What to keep to yourself

Module Six - Phase Two - Bargaining

  • What to expect
  • Techniques to try
  • How to break an impasse

Module Seven - About Mutual Gain

  • Three ways to see your options
  • About mutual gain
  • Creating a mutual gain solution
  • What do I want?
  • What do they want?
  • What do we want?

Module Eight - Phase Three - Closing

  • Reaching consensus
  • Building an agreement
  • Setting the terms of the agreement

Module Nine - Dealing with Difficult Issues

  • Being prepared for environmental tactics
  • Dealing with personal attacks
  • Controlling your emotions
  • Deciding when it's time to walk away

Module Ten - Negotiating Outside the Boardroom

  • Adapting the process for smaller negotiations
  • Negotiating via telephone
  • Negotiating via email

Module Eleven - Negotiating on Behalf of Someone Else

  • Choosing the negotiating team
  • Covering all the bases
  • Dealing with tough questions

Module Twelve - Wrapping Up

Course 5 - Communication Strategies

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Course 6 - Collaborative Business Writing

Module One: Getting Started

Module Two: What is Collaborative Business Writing?

  • Clarifying the Objective
  • Practical Writing Approaches
  • Collaborative Writing Strategies
  • Collaborative Writing Patterns

Module Three:Types of Collaborative Business Writing

  • Construction – “Cut and Paste”
  • Parallel Construction – “Puzzle”
  • Sequential Summative Construction
  • Integrating Construction

Module Four: Collaborative Team Members

  • Team Leader Selection
  • Chief Editor Selection
  • Characteristics of Team Members
  • Ways to Build Collaborative Writing Team

Module Five: Collaborative Tools and Processes

  • Outlines and Storyboards
  • Collaborative Planning
  • Collaborative Revision
  • Collaborative Team Cohesion

Module Six: Setting Style Guidelines

  • Voice and Person
  • Format
  • Consistent Spelling of Commonly Used Words
  • Numbers as Words or Figures

Module Seven: Barriers to Successful Collaborative Writing

  • Hoarding
  • Innovation
  • Search
  • Knowledge Transfer

Module Eight: Overcoming Collaborative Writing Barriers

  • Practice T-shaped Management
  • Building a Network of Alliances
  • Implementing Enablers
  • Assessing the Culture and Areas for Improvement

Module Nine: Styles of Dealing with Conflict

  • Ensure that Good Relationships are the First Priority
  • Keep People and Problems Separate
  • Pay Attention to the Interests that are Being Presented
  • Listen First, Talk Second

Module Ten:Tips for Successful Business Writing Collaboration

  • Determine Purpose
  • Formulate Outline and Organizational Format
  • When Choosing a Team Leader, Remember…
  • Assign Writing Tasks and Associated Duties

Module Eleven: Examples of Collaborative Business Writing

  • Writing Emails
  • Writing Reports
  • Writing Training Manuals
  • Writing Company Handbooks

Module Twelve: Wrapping Up

Course 7 - Archiving and Records Management

Module One: Getting Started

Module Two: Understanding Records

  • What is Records Management? 
  • Defining Records 
  • Archives vs. Records 
  • Life Cycle

Module Three: Management of Records

  • What Is and Is Not a Record? 
  • Record Programs
  • Management of Systems 
  • Developing Standards

Module Four: Context I

  • Techniques for Analyzing Records 
  • Collecting Information 
  • Organizational Needs 
  • Legal Demands

Module Five: Context II

  • Routine Process 
  • Creative Process 
  • System Analysis 
  • Records Survey

Module Six: Classification

  • Functionality 
  • Prioritize 
  • Assess and Review 
  • Develop a Tool

Module Seven: Paper-Based Systems

  • Arranging and Grouping 
  • Building Files 
  • Elementary & Intermediate 
  • Metadata

Module Eight: Electronic Records

  • Classifying 
  • Folders and Directories 
  • Groupings 
  • Metadata

Module Nine: Hybrid Systems

  • Routine Processes 
  • Creative Processes 
  • Design 
  • Limitations

Module Ten: Appraisals & Systems

  • Taxonomy of Values 
  • Macro Appraisal
  • Strategy & Criteria 
  • Document & Review Decisions

Module Eleven: Record Maintenance

  • Paper 
  • Electronic 
  • Create Archives 
  • Conversion

Module Twelve: Wrapping Up

Course 8 - Project Management

Module One - Getting Study

Module Two - Key Concepts (Part 1)

  • What is a project?
  • What is project management?
  • What is a project manager?

Module Three - Key Concepts (Part 2)

  • About the Project Management Institute (PMI)
  • About the Project Management Body of Knowledge (PMBOK)
  • The five process groups
  • The nine knowledge areas
  • The triple contraint

Module Four - Initiation (Part 1)

  • Identifying your Stakeholders
  • Assessing Needs and Wants
  • Setting a SMART project goal
  • Creating requirements and deliverables

Module Five - Initiation (Part 2)

  • Creating a statement of work
  • Completing the project planning worksheet
  • Completing the project charter

Module Six - Planning (Part 1)

  • Managing expectations
  • Creating a task list
  • Estimating time
  • Estimating resources
  • Estimating costs

Module Seven - Planning (Part 2)

  • Building the work breadkdown structure
  • Creating the schedule
  • Creating a risk management plan
  • Creating a communication plan

Module Eight - Planning Tools

  • The Gantt Chart
  • The Network Diagram
  • Using a RACI Chart
  • Going the extra mile: Microsoft Project

Module Nine - Executing the Project

  • Establishing baselines
  • Monitoring project progress
  • Triple constraint reduction methods

Module Ten - Maintaining and Controlling the Project

  • Making the most of status updates
  • Managing change
  • Monitoring risks

Module Eleven - Closing Out

  • Preparing for closeout
  • Celebrating successes
  • Learning from project challenges
  • Scope verification
  • A final to-do list

Module Twelve - Wrapping Up

Course 9 - Business Acumen

Module One - Getting Started

Module Two - Seeing the Big Picture

  • Short and long term interactions
  • Recognize growth opportunities
  • Mindfulness of decisions
  • Everything is related

Module Three - KPI's (Key Performance Indicators)

  • Decisiveness
  • Flexible
  • Strong initiative
  • Being intuitive

Module Four - Risk Management Strategies

  • Continuous assessment
  • Internal and external factors
  • Making adjustments and corrections
  • Knowing when to pull the trigger or plug

Module Five - Recognizing Learning Events

  • Develop a sense of always learning
  • Evaluate past decisions
  • Problems are learning opportunities
  • Recognize your blind spots

Module Six - You Need to Know These Answers and More

  • What makes my company money?
  • What were sales last year?
  • What is our profit margin?
  • What were our costs?

Module Seven - Financial Literacy (Part 1)

  • Assets
  • Financial Ratios
  • Liabilities
  • Equity

Module Eight - Financial Literacy (Part 2)

  • Income statement
  • Balance sheet
  • Cash flow statement
  • Read, read and read

Module Nine - Business Acumen in Management

  • Talent management
  • Change management
  • Asset management
  • Organisational management

Module Ten - Critical Thinking in Business

  • Ask the right questions
  • Organise data
  • Evalute the information
  • Make the decision

Module Eleven - Key Financial Levers

  • Investing in people
  • Effective communication
  • Process improvement
  • Goal alignment

Module Twelve - Wrapping Up

Course 10 - Time Management

Section One: Getting Started

Section Two: SMARTER Goals

  • The Three P’s
  • Create SMARTER Goals
  • Prioritizing Your Goals
  • Visualize your Goals-Visualization

Section Three: Prioritizing Your Time

  • The 80/20 Rule
  • Prioritizing with the Urgent-Important Matrix
  • Being Assertive...Saying “NO” to Requests you can’t meet.

Section Four: Planning

  • Using To Do List
  • The Glass Jar: Rocks, Pebbles, Sand, and Water
  • Ready, Fire, Aim!

Section Five: Procrastination

  • Why We Procrastinate
  • Nine Ways to Overcome Procrastination
  • Eat That Frog!

Section Six: Managing Crisis

  • When Crisis Calls...do you have a Contingency Plan?
  • Creating a Plan
  • Executing the Plan
  • Lessons Learned

Section Seven: The Organized Workspace

  • De-Clutter
  • Managing Workflow
  • Dealing with E-mail...email etiquette
  • Using Calendars

Section Eight: Delegating

  • When to Delegate?
  • Who Should I Delegate to?
  • Monitoring the Results

Section Nine: The Power of Ritual...Habits

  • What is a Ritual/Routine?
  • Example Rituals
  • Using Rituals to Maximise Time

Section Ten: Meetings

  • Deciding if a Meeting is Necessary... Is the meeting necessary?
  • Using the PAT Approach
  • Effective Agenda Writing
  • Staying on Track
  • Was the Meeting Worthwhile?

Section Eleven: Meeting Alternatives

  • Instant Messaging and Chat Rooms
  • Teleconferencing
  • E-mail Lists and Online Groups
  • Collaboration Applications

Section Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 020CMOSC10CB
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Course Duration: 60-80 Hours
Assessments: Yes
Qualification: Certificate

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