Training & Employee Orientation Training Online, 5 Certificate Courses

Develop An Effective Training Style


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Get Making Training Stick, Developing Your Training Program, Measuring Training Results, Developing a Training Needs Analysis and Orientation Handbook: Getting Employees Off to a Good Start in this Bundle

1. Making Training Stick: Develop An Effective Training Style

We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. This course will help you identify ways to make your training stickier for your students.

In this course, you’ll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.

After you complete this Making Training Stick course, you will be able to:

  • Familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way.
  • Know how to keep learners focused and motivated to absorb material.
  • Develop an effective training style, using appropriate training aids and techniques.

2. Developing Your Training Program: Learn The ICE Method For Identifying Needs

Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.

You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.

By the end of this Developing Your Training Program course, you will be better able to:

  • Describe the essential elements of a training program.
  • Apply different methodologies to program design.
  • Demonstrate skills in preparation, research, and delivery of strong content.
  • Explain an instructional model.
  • Be prepared to create a training program proposal.

3. Measuring Training Results: Evaluate And Improve Training Results

Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?

In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.

After you complete this Measuring Training Results course, you will be able to:

  • Identify the most effective methods of training evaluation.
  • Describe the steps required in the essential elements of measuring training results.
  • Tie training measurements back to the original training objectives.
  • Explore the most effective methods to report training results, including a return on investment.

4. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis

Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.

This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.

After you complete this Developing a Training Needs Analysis course, you will be able to:

  • Understand the value of creating a training needs analysis.
  • Apply the ICE method to assess the situation and build your training needs analysis.
  • Create a simple yet thorough training needs analysis for your organization or client.

5. Orientation Handbook: Getting Employees Off to a Good Start: Develop Successful Orientation And Training Programs

Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. This course will show you how to engage people from the moment they are hired, give them what they need to feel welcome, and let them impress you with what they bring to your company.

In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.

After you complete this Orientation Handbook: Getting Employees Off to a Good Start course, you will be able to:

  • Understand how important an orientation program is to an organization.
  • Identify the role of the human resource department in the orientation program.
  • Recognize how the commitment curve affects both new employees and their managers.
  • Know what companies can do to deliver their promise to new employees.
  • Determine the critical elements of effective employee training.
  • Establish the importance of having an employee handbook for new and long-term employees.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Training & Employee Orientation Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate in Making Training Stick Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Five Strategies for Stickiness!

  •     Background Information
  •     The Five Strategies

Session 3: Designing a Program That Will Stick

  •     Building Support for your Program
  •     Think Ahead
  •     Reflect
  •     Writing Learning Objectives
  •     Why Display or Share Objectives?
  •     How Do You Write Objectives?
  •     Focusing on Results
  •     What is Measurable?

Session 4: Teaching Tips and Tricks

  •     The Four Steps in Experiential Learning
  •     Making Connections
  •     The Principles of Adult Learning
  •     Tying Learning to Work
  •     Adults vs. Children

Session 5: What Method is the Stickiest?

  •     Developing Training That is Sticky

Session 6: Following Up

  •     Seven Points for any Follow-Up Program
  •     Additional Points
  •     The Buddy System and Delegating Follow-Up
  •     Follow-up or Folly?

Session 7: Strategies for Taking Training Further

  •     Mentorship Programs
  •     Trainee Trains Others

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate in Developing Your Training Program Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Pre-Assignment Questions

Session 2: Program Design

  •     Getting Started
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     When is Training Necessary?
  •     Alternatives to Training
  •     Essential Elements
  •     Communicating Training

Session 3: Identifying Needs

  •     The ICE Method
  •     When is Training Not Appropriate?
  •     Isolating
  •     Consulting
  •     Evaluating
  •     Building Your Training Needs Analysis Case Study
  •     Making Connections

Session 4: The Training Model

  •     Basic Principles: Moderation
  •     Balance
  •     Involvement
  •     Continue Learning!
  •     Building an Engaging Program
  •     Instructional Systems Design Model

Session 5: The Program’s Basic Outline

  •     Learning Objectives: Determining Objectives
  •     Determining Objectives
  •     Considerations When Writing Objectives
  •     Prerequisites
  •     Types of Objectives
  •     Setting the Scope
  •     Verbs for Writing Clear, Concise Training Objectives
  •     Objectives Exercise

Session 6: Evaluation Strategies

  •     Methods of Evaluation
  •     What Information Do You Want?
  •     Testing Attitudes
  •     Four Levels
  •     Evaluation Methods
  •     Points to Remember
  •     Creative Evaluation Strategies
  •     Evaluation Tips
  •     Evaluating the Evaluation
  •     Sample Feedback Form
  •     Evaluations Exercise

Session 7: Defining Your Approach

  •     Methodology: Approaches to Learning
  •     Key Methodologies
  •     Other Ingredients
  •     Other Considerations
  •     Five Tips for Top Notch Results
  •     Approaches to Learning: A Lesson in Itself
  •     Project Choices
  •     Background Information
  •     My Methods

Session 8: Researching and Developing Content

  •     Researching Content
  •     Content Considerations

Session 9: Pre-Assignments in Training

  •     Making Connections

Session 10: Choosing Openings and Energizers

  •     Getting Started
  •     The Value of Games
  •     Types of Games
  •     Tips for Success

Session 11: Training Instruments, Assessments, and Tools

  •     Making Connections

Session 12: Creating Supporting Materials

  •     Student Guides
  •     Handouts
  •     Electronic Slides

Session 13: Testing the Program

  •     Testing the Program

Session 14: Creating Proposals

  •     Organizing Your Proposal: Introduction
  •     Fundamentals for Writing Internal Proposals
  •     Training Proposal Checklist
  •     Proposal for a Training Program
  •     Framework

Session 15: Building Rapport

  •     Building Rapport

Session 16: Pulling it all Together

  •     Action Plan

A Personal Action Plan    

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate in Measuring Training Results Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

 Session 2: Setting the Framework

  • Identifying What You Will Measure
  • Step One: Isolating
  • Step Two: Consulting
  • Step Three: Evaluating
  • Take Note
  • Determining How You Are Going to Measure It
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part One
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
  • Making Connections, Part One
  • Making Connections, Part Two

 Session 3: Pre-Assignment Review

  • Making Connections

 Session 4: Kirkpatricks Evaluation Model

  • Methods of Evaluation
  • The Four Levels
  • Exploring the Levels
  • Using Rubrics to Evaluate Results
  • Other Methods of Evaluation
  • Points to Remember
  • Creative Evaluation Strategies
  • Evaluation Tips
  • Evaluating the Evaluation
  • Sample Feedback Form
  • Getting Results by Testing the Program
  • Making Connections

 Session 5: The Return on Investment

  • Clarifying Expectations
  • Case Study
  • Indicators of Value
  • What Training Does
  • Getting the Evaluation Right
  • Making Connections
  • Cost-Benefit Analysis, Part One
  • Cost-Benefit Analysis, Part Two
  • The Elements of the CBA
  • Making Connections
  • Cost-Benefit Analysis Worksheet, Part One
  • Cost-Benefit Analysis Worksheet, Part Two
  • Cost-Benefit Analysis Worksheet, Part Three
  • Cost-Benefit Analysis Worksheet, Part Four
  • Calculating the Return on Investment

 Session 6: Presenting Training Results

  • Getting Ready
  • Preparing for the Meeting
  • Getting It Right
  • Ground Control
  • Practice Never Hurts
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate in Developing a Training Needs Analysis Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: A Closer Look at the Training Needs Analysis

  •     What Is It?
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     Developing the Business Case
  •     The Essential Elements, Part One
  •     The Essential Elements, Part Two
  •     Process Overview – The ICE Method
  •     When is Training Not Appropriate?
  •     Three Steps
  •     Step One: Isolating
  •     Step Two: Consulting
  •     Step Three: Evaluating
  •     Summary

Session 3: Collecting Data

  •     Step One: Identify the Future State
  •     The First Step
  •     Case Studies
  •     Defining the Future State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Two: Identify the Current State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Three: Measure the Gap
  •     Step Four: Create an Action Plan
  •     Step Five: Implement and Follow Up
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task
  •     Pre-Assignment Review

Session 4: Diving Deeper Into the Data

  •     So Many Questions
  •     Data Collection Design
  •     Gathering Information
  •     Training Needs Analysis Questions
  •     Designing Valid Questions
  •     Adding Value to the Process
  •     The McKinsey 7S Model
  •     The 7S Framework
  •     About the Elements
  •     SWOT Analysis
  •     Sample SWOT
  •     Five Whys
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task One
  •     Task Two
  •     Task Three

Session 5: Creating the Report

  •     Essential Elements

Session 6: Taking Action

  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Making Connections, Part Three
  •     Making Connections, Part Four
  •     Designing Evaluations
  •     Evaluation Levels

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate in Orientation Handbook: Getting Employees Off to a Good Start Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

 Session 2: Finding, Hiring, and Keeping Good People

  •     Identifying Tasks
  •     Making Connections

 Session 3: Building Employee Commitment and Engagement

  •     The Four Components
  •     Making Connections
  •     Building Commitment
  •     Defining Clarity
  •     Defining Roles
  •     Clarity Exercise
  •     Competence
  •     Building Competence
  •     Influence
  •     Areas of Influence
  •     Appreciation

 Session 4: Perception

  •     Why Perception is Important
  •     Your Perceptions

 Session 5: Fast-Track Orientation

  •     Fast-Track Orientation

 Session 6: Designing a Successful Orientation Program

  •     Using Your Experience
  •     Orientation versus Onboarding
  •     Making Connections
  •     Mistakes to Avoid
  •     Appraisal Where There Should Be Bonding
  •     Negative Orientation
  •     Disregarding the Employee
  •     Too Much Pressure, Too Late
  •     Summary
  •     Making Connections

 Session 7: Characteristics of a Successful Orientation Process

  •     Making Connections

 Session 8: The Commitment Curve

  •     Defining the Curve
  •     Understanding the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     What Can Be Done to Bridge the Commitment Gap?
  •     Applying the Curve

 Session 9: Nine Orientation Habits of World-Class Employers

  •     Habit One: Some Aspects of Orientation Start Right Away
  •     Habit Two: An Orientation Checklist Helps Get Things Done
  •     Habit Three: On-the-Job Training Includes Coaching or Mentoring
  •     Habit Four: Orientation is a Process, Not an Event
  •     Habit Five: Many Stakeholders are Involved
  •     Habit Six: Orientation Relates Directly to the Organizations Business Plan
  •     Habit Seven: Orientation is Not Just HRs Responsibility
  •     Habit Eight: Focuses on Honesty, Not Quantity or Quality
  •     Habit Nine: Consistency is Maintained

 Session 10: Obtaining Buy-In

  •  Obtaining Buy-In

 Session 11: Employee Training

  •     Preparing Effective Training
  •     Hints for Effective Training
  •     A Final Note
  •     Addressing Learner Needs and Expectations
  •     Making Connections
  •     Learning and Training Styles
  •     About the Experiential Learning Cycle
  •     Building and Sustaining Interest
  •     Repeat Key Points to Aid Retention
  •     Provide Opportunities for Participation
  •     Encouraging Participation
  •     Going the Extra Mile
  •     Explain the Importance of the Training
  •     Methodology
  •     Case Study

 Session 12: Adult Learning

  •     Principles of Adult Learning
  •     Applying the Principles

 Session 13: Working with External Providers

  •     Working with External Providers
  •     Making Connections

 Session 14: Helping People Make Connections

  •     Establishing Good Relationships
  •     Making Connections
  •     Buddy, Please Help Me Out

 Session 15: Creating Employee Manuals

  •     Introduction
  •     Body of the Manual
  •     Appendices and Index

 Session 16: A Bridge to Onboarding
 Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Making Training Stick, Developing Your Training Program, Measuring Training Results, Developing a Training Needs Analysis and Orientation Handbook: Getting Employees Off to a Good Start in this Bundle

1. Making Training Stick: Develop An Effective Training Style

We have all participated in training courses or workshops. Some of these have been helpful and useful in our everyday lives and others have seemed redundant and a waste of time. How often have we cheered or grumbled at being asked to participate in a training day? The good news is that all training can be useful and applicable if the trainer keeps some simple tips in mind when developing and applying training. We all learn differently, but there are some truths about learning that can be applicable to most groups and can be tweaked to fit any training session. This course will help you identify ways to make your training stickier for your students.

In this course, you’ll learn ways to help make your training workshops stickier so that the learners will retain the material better. You will familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way. You will learn how to keep learners focused and motivated to absorb material. Also, you will learn ways to develop an effective training style, using appropriate training aids and techniques.

After you complete this Making Training Stick course, you will be able to:

  • Familiarize yourself with strategies that can help learning to stick with the audience in an effective and meaningful way.
  • Know how to keep learners focused and motivated to absorb material.
  • Develop an effective training style, using appropriate training aids and techniques.

2. Developing Your Training Program: Learn The ICE Method For Identifying Needs

Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.

You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.

By the end of this Developing Your Training Program course, you will be better able to:

  • Describe the essential elements of a training program.
  • Apply different methodologies to program design.
  • Demonstrate skills in preparation, research, and delivery of strong content.
  • Explain an instructional model.
  • Be prepared to create a training program proposal.

3. Measuring Training Results: Evaluate And Improve Training Results

Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?

In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.

After you complete this Measuring Training Results course, you will be able to:

  • Identify the most effective methods of training evaluation.
  • Describe the steps required in the essential elements of measuring training results.
  • Tie training measurements back to the original training objectives.
  • Explore the most effective methods to report training results, including a return on investment.

4. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis

Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.

This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.

After you complete this Developing a Training Needs Analysis course, you will be able to:

  • Understand the value of creating a training needs analysis.
  • Apply the ICE method to assess the situation and build your training needs analysis.
  • Create a simple yet thorough training needs analysis for your organization or client.

5. Orientation Handbook: Getting Employees Off to a Good Start: Develop Successful Orientation And Training Programs

Performance management begins with an orientation to the organization and the job, and continues on a daily basis as employees are trained and coached. This course will show you how to engage people from the moment they are hired, give them what they need to feel welcome, and let them impress you with what they bring to your company.

In this course, you will learn why orientation is so important. You will learn about the four components of employee commitment as well as the commitment curve. You will also learn how to develop successful orientation and training programs.

After you complete this Orientation Handbook: Getting Employees Off to a Good Start course, you will be able to:

  • Understand how important an orientation program is to an organization.
  • Identify the role of the human resource department in the orientation program.
  • Recognize how the commitment curve affects both new employees and their managers.
  • Know what companies can do to deliver their promise to new employees.
  • Determine the critical elements of effective employee training.
  • Establish the importance of having an employee handbook for new and long-term employees.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Training & Employee Orientation Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate in Making Training Stick Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Five Strategies for Stickiness!

  •     Background Information
  •     The Five Strategies

Session 3: Designing a Program That Will Stick

  •     Building Support for your Program
  •     Think Ahead
  •     Reflect
  •     Writing Learning Objectives
  •     Why Display or Share Objectives?
  •     How Do You Write Objectives?
  •     Focusing on Results
  •     What is Measurable?

Session 4: Teaching Tips and Tricks

  •     The Four Steps in Experiential Learning
  •     Making Connections
  •     The Principles of Adult Learning
  •     Tying Learning to Work
  •     Adults vs. Children

Session 5: What Method is the Stickiest?

  •     Developing Training That is Sticky

Session 6: Following Up

  •     Seven Points for any Follow-Up Program
  •     Additional Points
  •     The Buddy System and Delegating Follow-Up
  •     Follow-up or Folly?

Session 7: Strategies for Taking Training Further

  •     Mentorship Programs
  •     Trainee Trains Others

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate in Developing Your Training Program Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Pre-Assignment Questions

Session 2: Program Design

  •     Getting Started
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     When is Training Necessary?
  •     Alternatives to Training
  •     Essential Elements
  •     Communicating Training

Session 3: Identifying Needs

  •     The ICE Method
  •     When is Training Not Appropriate?
  •     Isolating
  •     Consulting
  •     Evaluating
  •     Building Your Training Needs Analysis Case Study
  •     Making Connections

Session 4: The Training Model

  •     Basic Principles: Moderation
  •     Balance
  •     Involvement
  •     Continue Learning!
  •     Building an Engaging Program
  •     Instructional Systems Design Model

Session 5: The Program’s Basic Outline

  •     Learning Objectives: Determining Objectives
  •     Determining Objectives
  •     Considerations When Writing Objectives
  •     Prerequisites
  •     Types of Objectives
  •     Setting the Scope
  •     Verbs for Writing Clear, Concise Training Objectives
  •     Objectives Exercise

Session 6: Evaluation Strategies

  •     Methods of Evaluation
  •     What Information Do You Want?
  •     Testing Attitudes
  •     Four Levels
  •     Evaluation Methods
  •     Points to Remember
  •     Creative Evaluation Strategies
  •     Evaluation Tips
  •     Evaluating the Evaluation
  •     Sample Feedback Form
  •     Evaluations Exercise

Session 7: Defining Your Approach

  •     Methodology: Approaches to Learning
  •     Key Methodologies
  •     Other Ingredients
  •     Other Considerations
  •     Five Tips for Top Notch Results
  •     Approaches to Learning: A Lesson in Itself
  •     Project Choices
  •     Background Information
  •     My Methods

Session 8: Researching and Developing Content

  •     Researching Content
  •     Content Considerations

Session 9: Pre-Assignments in Training

  •     Making Connections

Session 10: Choosing Openings and Energizers

  •     Getting Started
  •     The Value of Games
  •     Types of Games
  •     Tips for Success

Session 11: Training Instruments, Assessments, and Tools

  •     Making Connections

Session 12: Creating Supporting Materials

  •     Student Guides
  •     Handouts
  •     Electronic Slides

Session 13: Testing the Program

  •     Testing the Program

Session 14: Creating Proposals

  •     Organizing Your Proposal: Introduction
  •     Fundamentals for Writing Internal Proposals
  •     Training Proposal Checklist
  •     Proposal for a Training Program
  •     Framework

Session 15: Building Rapport

  •     Building Rapport

Session 16: Pulling it all Together

  •     Action Plan

A Personal Action Plan    

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 3 - Certificate in Measuring Training Results Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

 Session 2: Setting the Framework

  • Identifying What You Will Measure
  • Step One: Isolating
  • Step Two: Consulting
  • Step Three: Evaluating
  • Take Note
  • Determining How You Are Going to Measure It
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part One
  • Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
  • Making Connections, Part One
  • Making Connections, Part Two

 Session 3: Pre-Assignment Review

  • Making Connections

 Session 4: Kirkpatricks Evaluation Model

  • Methods of Evaluation
  • The Four Levels
  • Exploring the Levels
  • Using Rubrics to Evaluate Results
  • Other Methods of Evaluation
  • Points to Remember
  • Creative Evaluation Strategies
  • Evaluation Tips
  • Evaluating the Evaluation
  • Sample Feedback Form
  • Getting Results by Testing the Program
  • Making Connections

 Session 5: The Return on Investment

  • Clarifying Expectations
  • Case Study
  • Indicators of Value
  • What Training Does
  • Getting the Evaluation Right
  • Making Connections
  • Cost-Benefit Analysis, Part One
  • Cost-Benefit Analysis, Part Two
  • The Elements of the CBA
  • Making Connections
  • Cost-Benefit Analysis Worksheet, Part One
  • Cost-Benefit Analysis Worksheet, Part Two
  • Cost-Benefit Analysis Worksheet, Part Three
  • Cost-Benefit Analysis Worksheet, Part Four
  • Calculating the Return on Investment

 Session 6: Presenting Training Results

  • Getting Ready
  • Preparing for the Meeting
  • Getting It Right
  • Ground Control
  • Practice Never Hurts
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 4 - Certificate in Developing a Training Needs Analysis Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: A Closer Look at the Training Needs Analysis

  •     What Is It?
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     Developing the Business Case
  •     The Essential Elements, Part One
  •     The Essential Elements, Part Two
  •     Process Overview – The ICE Method
  •     When is Training Not Appropriate?
  •     Three Steps
  •     Step One: Isolating
  •     Step Two: Consulting
  •     Step Three: Evaluating
  •     Summary

Session 3: Collecting Data

  •     Step One: Identify the Future State
  •     The First Step
  •     Case Studies
  •     Defining the Future State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Two: Identify the Current State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Three: Measure the Gap
  •     Step Four: Create an Action Plan
  •     Step Five: Implement and Follow Up
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task
  •     Pre-Assignment Review

Session 4: Diving Deeper Into the Data

  •     So Many Questions
  •     Data Collection Design
  •     Gathering Information
  •     Training Needs Analysis Questions
  •     Designing Valid Questions
  •     Adding Value to the Process
  •     The McKinsey 7S Model
  •     The 7S Framework
  •     About the Elements
  •     SWOT Analysis
  •     Sample SWOT
  •     Five Whys
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task One
  •     Task Two
  •     Task Three

Session 5: Creating the Report

  •     Essential Elements

Session 6: Taking Action

  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Making Connections, Part Three
  •     Making Connections, Part Four
  •     Designing Evaluations
  •     Evaluation Levels

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate in Orientation Handbook: Getting Employees Off to a Good Start Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

 Session 2: Finding, Hiring, and Keeping Good People

  •     Identifying Tasks
  •     Making Connections

 Session 3: Building Employee Commitment and Engagement

  •     The Four Components
  •     Making Connections
  •     Building Commitment
  •     Defining Clarity
  •     Defining Roles
  •     Clarity Exercise
  •     Competence
  •     Building Competence
  •     Influence
  •     Areas of Influence
  •     Appreciation

 Session 4: Perception

  •     Why Perception is Important
  •     Your Perceptions

 Session 5: Fast-Track Orientation

  •     Fast-Track Orientation

 Session 6: Designing a Successful Orientation Program

  •     Using Your Experience
  •     Orientation versus Onboarding
  •     Making Connections
  •     Mistakes to Avoid
  •     Appraisal Where There Should Be Bonding
  •     Negative Orientation
  •     Disregarding the Employee
  •     Too Much Pressure, Too Late
  •     Summary
  •     Making Connections

 Session 7: Characteristics of a Successful Orientation Process

  •     Making Connections

 Session 8: The Commitment Curve

  •     Defining the Curve
  •     Understanding the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     What Can Be Done to Bridge the Commitment Gap?
  •     Applying the Curve

 Session 9: Nine Orientation Habits of World-Class Employers

  •     Habit One: Some Aspects of Orientation Start Right Away
  •     Habit Two: An Orientation Checklist Helps Get Things Done
  •     Habit Three: On-the-Job Training Includes Coaching or Mentoring
  •     Habit Four: Orientation is a Process, Not an Event
  •     Habit Five: Many Stakeholders are Involved
  •     Habit Six: Orientation Relates Directly to the Organizations Business Plan
  •     Habit Seven: Orientation is Not Just HRs Responsibility
  •     Habit Eight: Focuses on Honesty, Not Quantity or Quality
  •     Habit Nine: Consistency is Maintained

 Session 10: Obtaining Buy-In

  •  Obtaining Buy-In

 Session 11: Employee Training

  •     Preparing Effective Training
  •     Hints for Effective Training
  •     A Final Note
  •     Addressing Learner Needs and Expectations
  •     Making Connections
  •     Learning and Training Styles
  •     About the Experiential Learning Cycle
  •     Building and Sustaining Interest
  •     Repeat Key Points to Aid Retention
  •     Provide Opportunities for Participation
  •     Encouraging Participation
  •     Going the Extra Mile
  •     Explain the Importance of the Training
  •     Methodology
  •     Case Study

 Session 12: Adult Learning

  •     Principles of Adult Learning
  •     Applying the Principles

 Session 13: Working with External Providers

  •     Working with External Providers
  •     Making Connections

 Session 14: Helping People Make Connections

  •     Establishing Good Relationships
  •     Making Connections
  •     Buddy, Please Help Me Out

 Session 15: Creating Employee Manuals

  •     Introduction
  •     Body of the Manual
  •     Appendices and Index

 Session 16: A Bridge to Onboarding
 Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 002TEOTBVS
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours
Assessments: Yes
Qualification: Certificate

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