Tough Topics: Talking to Employees about Personal Hygiene Online Bundle, 2 Certificate Courses

Learn How To Deal With Tough Situations

Tough Topics: Talking to Employees about Personal Hygiene Online Bundle, 2 Certificate Courses

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US$299

Save US$239 (44%)
OFF RRP US$538
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Get Tough Topics: Talking to Employees about Personal Hygiene and Influence & Persuasion in this Bundle

1. Tough Topics: Talking to Employees about Personal Hygiene: Learn How To Deal With Tough Situations

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. This course will give you a framework that you can use to talk to employees about personal hygiene issues.

This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.

2. Influence and Persuasion: Speak With Persuasion And Become Influential

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Tough Topics: Talking to Employees about Personal Hygiene Online Bundle, 2 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Tough Topics: Talking to Employees about Personal Hygiene Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Let's Talk About It!

  •     Introduction
  •     On A Personal Note
  •     A Business Case

Session 3: Guidelines for Difficult Conversations

  •     A Step-by-Step Guide
  •     Step One: Set the Time and Place
  •     Step Two: Use a Soft Opener that Asks for Feedback
  •     Step Three: Describe the Issue as You or Others Have Observed It
  •     Step Four: Describe the Impact on the Employee and the Workplace
  •     Step Five: Outline the Options
  •     Getting the Facts
  •     Making Connections

Session 4: Overcoming Objections

  •     Common Barriers
  •     The Person Becomes Offended
  •     The Person Won’t Admit That They Have a Problem
  •     The Person Refuses To Change Their Hygiene Habits or Appearance
  •     The Issue Reoccurs Frequently
  •     The Person Feels Discriminated Against Because They Have a Disability
  •     Making Connections

Session 5: Bad Hair Days (And Weeks... and Months...)

  •     Case Study
  •     Suggested Approach
  •     Dealing with Dandruff

Session 6: Addressing Piercings and Body Artwork

  •     Case Study
  •     A Note about Body Art

Session 7: Helping Employees Dress for Success

  •     Introduction
  •     Dress Code Violations
  •     Special Scenarios
  •     Offering Resources

Session 8: Bad Breath

  •     Bad Breath, Part One
  •     Bad Breath, Part Two

Session 9: Body Odor

  •     Inadequate Personal Hygiene, Part One
  •     Inadequate Personal Hygiene, Part Two
  •     Inadequate Personal Hygiene, Part Three
  •     Excessive Personal Hygiene
  •     Medical Reasons
  •     The Scent of Alcohol or Drugs

Session 10: Gastrointestinal Issues

  •     Case Study
  •     Dealing with Flatulence
  •     Dealing with Incontinence, Part One
  •     Dealing with Incontinence, Part Two

Session 11: Bad Habits

  •     Making Connections

Session 12: Putting it into Practice

  •     Making Connections

Session 13: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Influence and Persuasion Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment-Article
  •     Pre-Assignment-Questions

Session 2: Understanding Persuasion

  •     How Persuasion Works
  •     Predictability
  •     Reciprocation
  •     Consistency and Commitment
  •     Social Evidence
  •     Authority
  •     Liking
  •     Scarcity
  •     Self-Interest
  •     Pre-Assignment Review

Session 3: Preparing to Persuade

  •     Pushing and Pulling
  •     Communicating with Confidence
  •     Have a Purpose
  •     Have an Outcome
  •     Make Sure the Receiver is Ready
  •     Apply Positive Intent
  •     Words to Watch Out For
  •     Your Inner Self Talk
  •     Frame of Reference
  •     Suspending Belief

Session 4: Getting Off on the Right Foot

  •     Building Rapport
  •     About Rapport
  •     Establish and Maintain Rapport
  •     Matching and Mirroring
  •     Body Language
  •     Voice Characteristics
  •     Pacing
  •     Scenario One
  •     Scenario Two
  •     Leading

Session 5: Presentation Strategies

  •     Five Points for Any Presentation
  •     The Five S Framework
  •     Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  •     The Importance of Story
  •     Stories Have to Make You Stand Out
  •     Your Story has to be Believable
  •     Storytelling Works When it Makes Something More
  •     Have a Beginning, Middle, and End
  •     Be Conscious of Our Attention Span
  •     Storytelling Time

Session 7: Using Neuro Linguistic Programming

  •     Defining Neuro Linguistic Programming
  •     Neuro + Linguistic + Programming =
  •     So What Does it Mean?
  •     A Brief History
  •     Understanding Common NLP Terms
  •     Embedding Positive or Negative Commands
  •     Storytelling Time
  •     Influencing Outcomes
  •     Presuppositions as Questions
  •     Insightful Sentences

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Tough Topics: Talking to Employees about Personal Hygiene and Influence & Persuasion in this Bundle

1. Tough Topics: Talking to Employees about Personal Hygiene: Learn How To Deal With Tough Situations

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. This course will give you a framework that you can use to talk to employees about personal hygiene issues.

This course has two major themes. First, we’ll give you a customizable framework for having tough conversations. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath.

2. Influence and Persuasion: Speak With Persuasion And Become Influential

When we talk about influence and persuasion, we often talk about marketing and sales. However, we influence in many ways and with great frequency. This course will teach you how to speak with influence and persuasion.

In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You’ll also receive an introduction to basic neuro linguistic programming techniques.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Tough Topics: Talking to Employees about Personal Hygiene Online Bundle, 2 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Tough Topics: Talking to Employees about Personal Hygiene Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Let's Talk About It!

  •     Introduction
  •     On A Personal Note
  •     A Business Case

Session 3: Guidelines for Difficult Conversations

  •     A Step-by-Step Guide
  •     Step One: Set the Time and Place
  •     Step Two: Use a Soft Opener that Asks for Feedback
  •     Step Three: Describe the Issue as You or Others Have Observed It
  •     Step Four: Describe the Impact on the Employee and the Workplace
  •     Step Five: Outline the Options
  •     Getting the Facts
  •     Making Connections

Session 4: Overcoming Objections

  •     Common Barriers
  •     The Person Becomes Offended
  •     The Person Won’t Admit That They Have a Problem
  •     The Person Refuses To Change Their Hygiene Habits or Appearance
  •     The Issue Reoccurs Frequently
  •     The Person Feels Discriminated Against Because They Have a Disability
  •     Making Connections

Session 5: Bad Hair Days (And Weeks... and Months...)

  •     Case Study
  •     Suggested Approach
  •     Dealing with Dandruff

Session 6: Addressing Piercings and Body Artwork

  •     Case Study
  •     A Note about Body Art

Session 7: Helping Employees Dress for Success

  •     Introduction
  •     Dress Code Violations
  •     Special Scenarios
  •     Offering Resources

Session 8: Bad Breath

  •     Bad Breath, Part One
  •     Bad Breath, Part Two

Session 9: Body Odor

  •     Inadequate Personal Hygiene, Part One
  •     Inadequate Personal Hygiene, Part Two
  •     Inadequate Personal Hygiene, Part Three
  •     Excessive Personal Hygiene
  •     Medical Reasons
  •     The Scent of Alcohol or Drugs

Session 10: Gastrointestinal Issues

  •     Case Study
  •     Dealing with Flatulence
  •     Dealing with Incontinence, Part One
  •     Dealing with Incontinence, Part Two

Session 11: Bad Habits

  •     Making Connections

Session 12: Putting it into Practice

  •     Making Connections

Session 13: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Influence and Persuasion Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment-Article
  •     Pre-Assignment-Questions

Session 2: Understanding Persuasion

  •     How Persuasion Works
  •     Predictability
  •     Reciprocation
  •     Consistency and Commitment
  •     Social Evidence
  •     Authority
  •     Liking
  •     Scarcity
  •     Self-Interest
  •     Pre-Assignment Review

Session 3: Preparing to Persuade

  •     Pushing and Pulling
  •     Communicating with Confidence
  •     Have a Purpose
  •     Have an Outcome
  •     Make Sure the Receiver is Ready
  •     Apply Positive Intent
  •     Words to Watch Out For
  •     Your Inner Self Talk
  •     Frame of Reference
  •     Suspending Belief

Session 4: Getting Off on the Right Foot

  •     Building Rapport
  •     About Rapport
  •     Establish and Maintain Rapport
  •     Matching and Mirroring
  •     Body Language
  •     Voice Characteristics
  •     Pacing
  •     Scenario One
  •     Scenario Two
  •     Leading

Session 5: Presentation Strategies

  •     Five Points for Any Presentation
  •     The Five S Framework
  •     Preparing with the Five S Pattern

Session 6: Using Stories to Persuade

  •     The Importance of Story
  •     Stories Have to Make You Stand Out
  •     Your Story has to be Believable
  •     Storytelling Works When it Makes Something More
  •     Have a Beginning, Middle, and End
  •     Be Conscious of Our Attention Span
  •     Storytelling Time

Session 7: Using Neuro Linguistic Programming

  •     Defining Neuro Linguistic Programming
  •     Neuro + Linguistic + Programming =
  •     So What Does it Mean?
  •     A Brief History
  •     Understanding Common NLP Terms
  •     Embedding Positive or Negative Commands
  •     Storytelling Time
  •     Influencing Outcomes
  •     Presuppositions as Questions
  •     Insightful Sentences

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only US$299 Save US$239 (44%)
OFF RRP US$538
Delivery Method Online
Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 002TTEPHOC2CB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 12-16 Hours
Assessments: Yes
Qualification: Certificate

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