The Minute Taker's Online Bundle, 3 Certificate Courses

Learn How To Take Minutes Correctly And Efficiently

The Minute Taker's Online Bundle, 3 Certificate Courses

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US$349

Save US$458 (57%)
OFF RRP US$807
Get Info Pack

Get The Minute Taker's, Active Listening and Advanced Writing Skills in this Bundle

1. The Minute Taker's: Learn How To Take Minutes Correctly And Efficiently

One of the most important ingredients for a successful meeting is accurate minutes. This will show you how to take minutes correctly and efficiently.

You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.

At the end of this course, you will be able to:

  • Recognize the importance of minute-taking.
  • Develop key minute-taking skills, including listening skills, critical thinking, and organization.
  • Be able to resolve many of the complaints that affect minute-takers.
  • Be able to write minutes that are suitable for formal meetings, semiformal meetings, and action minutes.
  • Be an efficient minute-taker in any type of meeting.
  • Be able to prepare and maintain a minute book.

2. Active Listening: Learn the Basics of Active Listening

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. This course focuses on active listening, which encompasses the best of communication.

In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.

After you complete this Active Listening course, you will be able to:

  • Define active listening and its key components.
  • Identify ways to become a better listener.
  • Use body language to reflect a positive listening attitude.
  • Understand the difference between sympathy and empathy, and when each is appropriate.
  • Create a listening mindset using framing, positive intent, and focus.
  • Be genuine in your communications.
  • Understand the communication process.
  • Ask questions, probe for information, and use paraphrasing techniques.
  • Build relationships to create an authentic communication experience.
  • Identify common listening problems and solutions.

3. Advanced Writing Skills: Enhance Your Business Writing Skills

This course is designed for good writers who are ready to learn the nuances of letters, business cases, proposals, and reports. Therefore, we recommend that you complete “Business Writing That Works” before beginning this course.

In this course, you will learn how to write specific kinds of documents, including letters, business cases, reports, and proposals. You will also review some fundamental writing rules, such as the four C’s of writing and paragraph construction.

At the end of this course, you will be able to:

  • Make your writing clear, complete, concise, and correct.
  • Improve sentence construction and paragraph development.
  • Deal with specific business requests.
  • Create effective business cases, proposals, and reports.
  • Thoroughly document sources that you use in your writing.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Minute Taker's Workshop 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate in The Minute Taker's Workshop Online Course

Course Overview

  •     Session 1: Learning Objectives
  •     Pre-Assignment

Session 2: The Role of a Minute-Taker

  •     What is a Minute-Taker?
  •     Other Names for the Minute-Taker
  •     The Purpose of Minutes
  •     Making Connections
  •     Common Problems
  •     Useful Solutions

Session 3: The Skills of a Minute-Taker

  •     Key Skills
  •     Listening Skills
  •     Listening for Answers
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     About Critical Thinking
  •     Examples of Critical Thinking
  •     Organization Skills

Session 4: Meeting Agreements

  •     Meeting Agreements Forms
  •     The Chair
  •     The Minute-Taker
  •     The Meeting Participant

Session 5: Minute Styles

  •     Choosing a Style
  •     Informal Minutes
  •     Action Minutes
  •     Action Notes Example
  •     Action Minutes Example
  •     Formal Minutes
  •     Formal Minutes Sample

Session 6: What Do I Record?

  •     Recording Motions and Resolutions
  •     Sample Motions
  •     Series of Motions
  •     Series of Motions
  •     Resolutions
  •     Sample Resolution
  •     What to Record
  •     Note-Taking Guidelines

Session 7: Techniques for Preparing Minutes

  •     Top Techniques
  •     Before the Meeting
  •     During the Meeting
  •     After the Meeting
  •     Writing Minutes
  •     Style Considerations
  •     Margins and Spacing
  •     Preparing Minutes
  •     Editing Minutes
  •     Proofreading: Part One
  •     Proofreading: Part Two
  •     Pre-Assignment Review

Session 8: Taking Minutes in an Interactive Meeting

  •     Taking Minutes in Interactive Meetings
  •     The Role of the Facilitator
  •     A Recorder's Role

Session 9: The Minute Book

  •     The Minute Book, Part One
  •     The Minute Book, Part Two

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate in Active Listening Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Active Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

 Session 3: Body Language Basics

  • Silent Messages
  • Making Connections

 Session 4: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Demonstrating Empathy
  • Creating the Right Mindset
  • Reframing the Situation
  • Establishing Positive Intent
  • Maintaining Focus
  • Being Genuine
  • Considering Your Purpose
  • Making Connections
  • Constructing Your Response

 Session 5: Encouraging Conversation

  • What Is Said and What Is Heard
  • The Ladder of Inference, Part One
  • The Ladder of Inference, Part Two
  • The Ladder of Inference, Part Three
  • The Ladder of Inference, Part Four
  • Reflection: Using Your Own Experiences as a Resource
  • Asking Questions, Part One
  • Asking Questions, Part Two
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Paraphrasing Techniques
  • Echoing Techniques

 Session 6: Building Relationships

  • Building Common Ground
  • Finding Common Ground
  • Using Humor
  • NLP Tips and Tricks
  • Associated or Dissociated
  • Towards or Away From
  • Match/Mismatch

 Session 7: Getting Over Listening Roadblocks

  • Problems and Solutions
  • Making Connections

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate in Advanced Writing Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: The Four Cs of Writing

  • Writing Clearly
  • Familiar Words
  • Precise Words
  • Concrete Nouns
  • Using Jargon
  • Jargon
  • Writing Concisely
  • Being Concise
  • Our Concise Responses
  • Complete Writing
  • Writing Correctly
  • Selecting Your Sources
  • Style
  • Being Stylish
  • Facts
  • Being Factual
  • Facts About the Internet
  • Choosing Your Sources
  • Selecting Our Sources - Responses

 Session 3: Writing Mechanics

  • Emphasis
  • Adding Emphasis
  • Sentence Unity
  • Sentence Structure
  • Paragraph Size
  • Proper Paragraphs
  • Our Arranged Paragraphs
  • More on Paragraphs - Unity
  • More on Paragraphs - Coherence
  • More on Paragraphs - Emphasis
  • Rhythm
  • Voice
  • Are You Being Active or Passive?
  • Changing the Emphasis

 Session 4: Dealing with Specific Requests

  • Types of Letters
  • Information Requests
  • Letters of Recommendation
  • Letters Refusing Requests
  • Letters of Persuasion
  • Recommendation
  • Saying No
  • Persuading
  • Responding

 Session 5: Preparing Business Documents

  • Defining Business Cases
  • Business Cases
  • Setting Up Your Business Case
  • Requests for Proposals
  • Writing Reports
  • Writing Formal Reports
  • Documentation
  • Direct Quotes
  • Citing Sources
  • Being Consistent

 Session 6: Editing Techniques

  • Pre-Assignment Review

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get The Minute Taker's, Active Listening and Advanced Writing Skills in this Bundle

1. The Minute Taker's: Learn How To Take Minutes Correctly And Efficiently

One of the most important ingredients for a successful meeting is accurate minutes. This will show you how to take minutes correctly and efficiently.

You’ll begin this course by learning what a minute-taker does and what skills they should have. Then, you’ll learn about different styles of minutes, what to record, how to prepare minutes, and how to keep a minute book.

At the end of this course, you will be able to:

  • Recognize the importance of minute-taking.
  • Develop key minute-taking skills, including listening skills, critical thinking, and organization.
  • Be able to resolve many of the complaints that affect minute-takers.
  • Be able to write minutes that are suitable for formal meetings, semiformal meetings, and action minutes.
  • Be an efficient minute-taker in any type of meeting.
  • Be able to prepare and maintain a minute book.

2. Active Listening: Learn the Basics of Active Listening

Communication skills are at the heart of everything we do each day, whether at home, at work, or at play. This course focuses on active listening, which encompasses the best of communication.

In this course, you will learn what active listening is and what qualities active listeners have. You’ll also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and get over listening roadblocks.

After you complete this Active Listening course, you will be able to:

  • Define active listening and its key components.
  • Identify ways to become a better listener.
  • Use body language to reflect a positive listening attitude.
  • Understand the difference between sympathy and empathy, and when each is appropriate.
  • Create a listening mindset using framing, positive intent, and focus.
  • Be genuine in your communications.
  • Understand the communication process.
  • Ask questions, probe for information, and use paraphrasing techniques.
  • Build relationships to create an authentic communication experience.
  • Identify common listening problems and solutions.

3. Advanced Writing Skills: Enhance Your Business Writing Skills

This course is designed for good writers who are ready to learn the nuances of letters, business cases, proposals, and reports. Therefore, we recommend that you complete “Business Writing That Works” before beginning this course.

In this course, you will learn how to write specific kinds of documents, including letters, business cases, reports, and proposals. You will also review some fundamental writing rules, such as the four C’s of writing and paragraph construction.

At the end of this course, you will be able to:

  • Make your writing clear, complete, concise, and correct.
  • Improve sentence construction and paragraph development.
  • Deal with specific business requests.
  • Create effective business cases, proposals, and reports.
  • Thoroughly document sources that you use in your writing.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Minute Taker's Workshop 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate in The Minute Taker's Workshop Online Course

Course Overview

  •     Session 1: Learning Objectives
  •     Pre-Assignment

Session 2: The Role of a Minute-Taker

  •     What is a Minute-Taker?
  •     Other Names for the Minute-Taker
  •     The Purpose of Minutes
  •     Making Connections
  •     Common Problems
  •     Useful Solutions

Session 3: The Skills of a Minute-Taker

  •     Key Skills
  •     Listening Skills
  •     Listening for Answers
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     About Critical Thinking
  •     Examples of Critical Thinking
  •     Organization Skills

Session 4: Meeting Agreements

  •     Meeting Agreements Forms
  •     The Chair
  •     The Minute-Taker
  •     The Meeting Participant

Session 5: Minute Styles

  •     Choosing a Style
  •     Informal Minutes
  •     Action Minutes
  •     Action Notes Example
  •     Action Minutes Example
  •     Formal Minutes
  •     Formal Minutes Sample

Session 6: What Do I Record?

  •     Recording Motions and Resolutions
  •     Sample Motions
  •     Series of Motions
  •     Series of Motions
  •     Resolutions
  •     Sample Resolution
  •     What to Record
  •     Note-Taking Guidelines

Session 7: Techniques for Preparing Minutes

  •     Top Techniques
  •     Before the Meeting
  •     During the Meeting
  •     After the Meeting
  •     Writing Minutes
  •     Style Considerations
  •     Margins and Spacing
  •     Preparing Minutes
  •     Editing Minutes
  •     Proofreading: Part One
  •     Proofreading: Part Two
  •     Pre-Assignment Review

Session 8: Taking Minutes in an Interactive Meeting

  •     Taking Minutes in Interactive Meetings
  •     The Role of the Facilitator
  •     A Recorder's Role

Session 9: The Minute Book

  •     The Minute Book, Part One
  •     The Minute Book, Part Two

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate in Active Listening Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Defining Active Listening

  • What is Active Listening?
  • Responding to Feelings
  • Reading Cues
  • Demonstrating Listening
  • Identifying Good Listeners
  • Tips for Becoming a Better Listener
  • Pre-Assignment Review

 Session 3: Body Language Basics

  • Silent Messages
  • Making Connections

 Session 4: Attitude is Everything!

  • Understanding Sympathy and Empathy
  • Demonstrating Empathy
  • Creating the Right Mindset
  • Reframing the Situation
  • Establishing Positive Intent
  • Maintaining Focus
  • Being Genuine
  • Considering Your Purpose
  • Making Connections
  • Constructing Your Response

 Session 5: Encouraging Conversation

  • What Is Said and What Is Heard
  • The Ladder of Inference, Part One
  • The Ladder of Inference, Part Two
  • The Ladder of Inference, Part Three
  • The Ladder of Inference, Part Four
  • Reflection: Using Your Own Experiences as a Resource
  • Asking Questions, Part One
  • Asking Questions, Part Two
  • Probing Techniques, Part One
  • Probing Techniques, Part Two
  • Paraphrasing Techniques
  • Echoing Techniques

 Session 6: Building Relationships

  • Building Common Ground
  • Finding Common Ground
  • Using Humor
  • NLP Tips and Tricks
  • Associated or Dissociated
  • Towards or Away From
  • Match/Mismatch

 Session 7: Getting Over Listening Roadblocks

  • Problems and Solutions
  • Making Connections

 Session 8: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate in Advanced Writing Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: The Four Cs of Writing

  • Writing Clearly
  • Familiar Words
  • Precise Words
  • Concrete Nouns
  • Using Jargon
  • Jargon
  • Writing Concisely
  • Being Concise
  • Our Concise Responses
  • Complete Writing
  • Writing Correctly
  • Selecting Your Sources
  • Style
  • Being Stylish
  • Facts
  • Being Factual
  • Facts About the Internet
  • Choosing Your Sources
  • Selecting Our Sources - Responses

 Session 3: Writing Mechanics

  • Emphasis
  • Adding Emphasis
  • Sentence Unity
  • Sentence Structure
  • Paragraph Size
  • Proper Paragraphs
  • Our Arranged Paragraphs
  • More on Paragraphs - Unity
  • More on Paragraphs - Coherence
  • More on Paragraphs - Emphasis
  • Rhythm
  • Voice
  • Are You Being Active or Passive?
  • Changing the Emphasis

 Session 4: Dealing with Specific Requests

  • Types of Letters
  • Information Requests
  • Letters of Recommendation
  • Letters Refusing Requests
  • Letters of Persuasion
  • Recommendation
  • Saying No
  • Persuading
  • Responding

 Session 5: Preparing Business Documents

  • Defining Business Cases
  • Business Cases
  • Setting Up Your Business Case
  • Requests for Proposals
  • Writing Reports
  • Writing Formal Reports
  • Documentation
  • Direct Quotes
  • Citing Sources
  • Being Consistent

 Session 6: Editing Techniques

  • Pre-Assignment Review

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only US$349 Save US$458 (57%)
OFF RRP US$807
Delivery Method

Online - Certificate

Get Info Pack

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Course Summary

Course ID No.: 002TMTWOC3CB
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Course Duration: 18-22 Hours
Assessments: Yes
Qualification: Certificate

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