Survival Skills for the New Trainer Online Bundle, 5 Certificate Courses

Learn The Basic Skills That Every Trainer Must Have


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Get Survival Skills for the New Trainer, The Practical Trainer, Advanced Skills for the Practical Trainer, Developing a Training Needs Analysis, and Coaching and Mentoring in this Bundle

1. Survival Skills for the New Trainer: Learn The Basic Skills That Every Trainer Must Have

Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this course will help you start your journey.

In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you’ll review a list of do’s and don’ts and consider your next steps.

2. The Practical Trainer: Create A Successful Training Program

This course will give you the training skills that you need so that your students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace.

In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants.

3. Advanced Skills for the Practical Trainer: Enhance Your Training Skills 

Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting! This course will teach you advanced skills that can help you take your training programs to the next level. We recommend that you complete “The Practical Trainer” before beginning this course.

To begin, you will explore the advanced pratitioner trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered.

4. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis

Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.

This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.

5. Coaching and Mentoring: Learn How Coaching And Mentoring Differ From Each Other

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Survival Skills for the New Trainer Online 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Survival Skills for the New Trainer Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: What Makes a Good Trainer?

Session 2: What Makes a Good Trainer?

  •     What is a Trainer?
  •     Pre-Assignment Review
  •     Adult Learning

Session 3: Personal Best, Professional Best

  •     Putting Your Best Foot Forward
  •     Tips for Looking Professional
  •     Making Connections

Session 4: Being Genuine

  •     Making Connections
  •     Examples of Being Genuine

Session 5: Assertiveness Skills

  •     Understanding Assertiveness
  •     Aggressive Behavior
  •     Manipulative or Passive-Aggressive Behavior
  •     Passive Behavior
  •     Assertive Behavior

Session 6: Asking the Right Questions

  •     Asking Good Questions: Types of Questions
  •     Improving Communication with Questions
  •     Types of Open-Ended Questions
  •     Probing
  •     Pushing My Buttons

Session 7: Listening Skills

  •     Can You Hear Me?
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     What is Said and What is Heard

Session 8: Connecting with People

  •     Rapport Building
  •     Facilitative Training: Key Differences
  •     Other Methods to Consider
  •     Thinking Outside the Box
  •     The Tipping Point
  •     A Shift in Training
  •     Do I Have What it Takes?

Session 9: Defusing Difficult Participants

  •     Making Connections

Session 10: Essentials for Success

  •     What Makes a Good Trainer?

Session 11: Do’s and Don’ts for New Trainers

  •     Do
  •     Don't

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In The Practical Trainer Online Course

Session 1: Course Overview

  • Learning Objectives
  • Self-Development: A Checklist for Trainer-Trainees
  • Pre-Assignment

 Session 2: Defining a Successful Training Program

  • Defining Successful Training
  • About Audiences
  • Advantages of Workplace Training

 Session 3: What Makes a Successful Trainer?

  • Key Characteristics
  • Mistakes and Solutions
  • Stimulating a Readiness to Learn
  • How to Facilitate Learning
  • How to Inhibit Learning

 Session 4: A Word About Adult Learning

  • Understanding Adult Learning

 Session 5: The Learning Process

  • The Four Steps

 Session 6: Principles of Adult Learning

  • Making Connections
  • The Principles of Adult Learning
  • Making Connections

 Session 7: Whats Your Type? How About Mine?

  • Assessing Your Preferences
  • Questionnaire
  • What Does it Mean To Have a Number?
  • Mostly As – Inquiring Rationals
  • Mostly Bs – Authentic Idealists
  • Mostly Cs – Organized Guardians
  • Mostly Ds – Resourceful Artisans
  • Whats Important?
  • The Experiential Learning Cycle
  • Kolbs Learning Cycle
  • Modifying Our Approach
  • The Authentic Idealist Learning Style
  • The Inquiring Rational Learning Style
  • The Resourceful Artisan Learning Style
  • The Organized Guardian Learning Style

 Session 8: Applying the Learning Cycle

  • The Four-Stage Cycle
  • Example
  • Making Connections
  • Individual Exercise

 Session 9: Extroverts and Introverts

  • Introversion/Extroversion Survey
  • Questionnaire
  • Case Study: Ashley and Holly
  • Lessons to Learn
  • Typical Workshop Participants

 Session 10: The Training Process

  • Process in Brief
  • When is Training Necessary?
  • Three Steps to an Efficient Needs Analysis: Overview
  • Isolating
  • Steps in ICE
  • Consulting
  • Evaluating
  • When is Training Not Appropriate?
  • Help! I Need a Template!

 Session 11: Planning Training

  • Developing Objectives
  • Determining Objectives
  • Considerations When Writing Objectives
  • Types of Objectives
  • Setting the Scope
  • Writing Tips
  • Verbs for Writing Clear, Concise Training Objectives
  • Writing Objectives
  • Researching Content
  • Planning an Interactive Program

 Session 12: Choosing Training Methods

  • Choosing the Right Method
  • Overview of Common Training Methods
  • Summary
  • Environmental Concerns
  • Individual Exercises

 Session 13: Designing a Learning Sequence

  • The Model
  • Sample Sequences

 Session 14: Adding Games

  • The Value of Games
  • Choosing the Right Game
  • Facilitator Responsibilities

 Session 15: Setting the Climate

  • Creating Atmosphere

 Session 16: Presentation Skills

  • Limitations of Telling
  • Limitations of Showing
  • Overcoming Nervousness
  • Using Non-Verbal Communication
  • The Appropriate Distance between You and the Audience
  • Stand Erect
  • Consider Your Appearance
  • Move About and Use Gestures
  • Control Your Facial Expressions and Mannerisms
  • Maintain Eye Contact
  • Using Notes
  • Managing the Question and Answer Period
  • General Guidelines
  • Tips for Stunning Visuals
  • Tips for Success
  • Typography Tips and Tricks
  • Types of Visual Aids
  • A Word about Flip Charts

 Session 17: Dealing with Difficult Trainees

  • Big Talkers
  • The Kidder
  • Exhausted and Droopy
  • Not Into It!
  • Poor Follow-Through on Assignments
  • Failure to Arrive/Return from Breaks on Time
  • Whisperers

 Session 18: On-the-Job Training

  • Essentials of On-the-Job Training
  • Step 1: Job Breakdown
  • Step 2: Demonstration
  • Step 3: Have the Trainee Do the Job (Supervised)
  • Step 4: Follow Up
  • One-on-One Peer Training
  • Hands-On Training
  • Coaching

 Session 19: Training Presentations

  • Training Preparation Worksheet

 Session 20: Designing Evaluations

  • Effective Evaluations
  • Examples
  • Evaluation Techniques
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Advanced Skills for the Practical Trainer Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Preparing to Learn

  •     Pre-Assignment Review
  •     Individual Reflection

Session 3: Understanding Learning

  •     The Trainer’s Role
  •     Case Study
  •     Personal Skill Identification

Session 4: Competencies for Adult Educators

  •     Questionnaire
  •     Making Connections

Session 5: Accommodating Learning Preferences

  •     The Learning Process
  •     Preparing a Plan
  •     The Authentic Idealist Learning Style
  •     The Inquiring Rational Learning Style
  •     The Resourceful Artisan Learning Style
  •     The Organized Guardian Learning Style

Session 6: Increasing Your Expertise

  •     Learning and Motivation
  •     Things We Know About Adult Learners and Their Motivation
  •     Design Considerations
  •     Things We Know About the Learning Environment
  •     Changing Points of View
  •     Making Connections

Session 7: Using Existing Materials

  •     Customizing Courseware
  •     What Does It Take To Customize A Program?
  •     Copyright Considerations
  •     Over-Plan and Over-Prepare

Session 8: Managing the Stress of Training

  •     Easy De-Stressing Techniques
  •     Building Resilience
  •     De-Stressing in Class

Session 9: Planning a Workshop

  •     Preparing the Essentials
  •     Planning for Success
  •     Anticipating Challenges

Session 10: Preparing Visual Aids

  •     PowerPoint Slides
  •     Video (Digital, VCR, or DVD)
  •     Flip Charts
  •     Whiteboard or Chalkboard
  •     Smartboards

Session 11: Your Role as an Effective Communicator

  •     Leading a Discussion
  •     Making Connections

Session 12: Questioning as a Training Technique

  •     The Importance of Asking Good Questions
  •     Types of Questions

Session 13: Kirkpatrick’s Levels of Evaluation

  •     Kirkpatrick’s Levels of Evaluation
  •     Level One: Reaction
  •     Sample
  •     Level Two: Knowledge Evaluation
  •     Sample Comfort Level Evaluation
  •     Sample Pre and Post Test
  •     Level Three: Transfer of Learning
  •     Sample Impact Evaluation for Participants
  •     Skill Application

Session 14: On-the-Job Support

  •     Designing Effective On-the-Job Support

Session 15: Dealing with Difficult Situations

  •     Common Challenges

Session 16: Training in Different Forums

  •     In Person or Not?
  •     Limitations and Considerations

Session 17: Team Teaching

  •     What is Team Teaching?
  •     Co-Facilitation Inventory

Session 18: Training Preparation

  •     Training Preparation Worksheet

Session 19: Training Presentations

  •     Presentation Evaluation Form

Session 20: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Developing a Training Needs Analysis Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: A Closer Look at the Training Needs Analysis

  •     What Is It?
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     Developing the Business Case
  •     The Essential Elements, Part One
  •     The Essential Elements, Part Two
  •     Process Overview – The ICE Method
  •     When is Training Not Appropriate?
  •     Three Steps
  •     Step One: Isolating
  •     Step Two: Consulting
  •     Step Three: Evaluating
  •     Summary

Session 3: Collecting Data

  •     Step One: Identify the Future State
  •     The First Step
  •     Case Studies
  •     Defining the Future State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Two: Identify the Current State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Three: Measure the Gap
  •     Step Four: Create an Action Plan
  •     Step Five: Implement and Follow Up
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task
  •     Pre-Assignment Review

Session 4: Diving Deeper Into the Data

  •     So Many Questions
  •     Data Collection Design
  •     Gathering Information
  •     Training Needs Analysis Questions
  •     Designing Valid Questions
  •     Adding Value to the Process
  •     The McKinsey 7S Model
  •     The 7S Framework
  •     About the Elements
  •     SWOT Analysis
  •     Sample SWOT
  •     Five Whys
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task One
  •     Task Two
  •     Task Three

Session 5: Creating the Report

  •     Essential Elements

Session 6: Taking Action

  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Making Connections, Part Three
  •     Making Connections, Part Four
  •     Designing Evaluations
  •     Evaluation Levels

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Coaching and Mentoring Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment Assessment: Communication Skills

 Session 2: Defining Coaching and Mentoring

  • Coaching and Mentoring
  • Mentees, Proteges, and Telemachus
  • Matching Mentors
  • Defining Coaching
  • What Coaching Is Not
  • The Coaching Formula
  • The Three Factors
  • Coaching Skills

 Session 3: Coaching Assessment Review

  • Coaching Assessment and Scoring
  • Making Connections

 Session 4: Interpersonal Communication Skills

  • What are Communication Skills?
  • Making Connections
  • Getting Better with Communication
  • Open Questions
  • Closed Questions
  • Probing Techniques
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener

 Session 5: Critical Coaching Skills

  • The Five Skills
  • Making Connections

 Session 6: Setting Goals with SPIRIT

  • Setting Achievable Goals
  • Identifying Your Dreams
  • Inspiring Ideas
  • SPIRIT Goals
  • Getting on Track

 Session 7: Learning Styles and Principles

  • Learning Styles
  • Making Connections
  • Adult Learning Principles, Part One
  • Adult Learning Principles, Part Two
  •  Session 8: The Benefits/Consequences Matrix
  • Coaching Tools

 Session 9: Skills Involved in Coaching

  • Mix and Match

 Session 10: The Coaching Model

  • The Four Steps
  • Key Characteristics

 Session 11: Giving Effective Feedback

  • Important Elements, Part One
  • Important Elements, Part Twos

 Session 12: Coaching Problems and Solutions

  • Case Studies
  • Making Connections

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get Survival Skills for the New Trainer, The Practical Trainer, Advanced Skills for the Practical Trainer, Developing a Training Needs Analysis, and Coaching and Mentoring in this Bundle

1. Survival Skills for the New Trainer: Learn The Basic Skills That Every Trainer Must Have

Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this course will help you start your journey.

In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you’ll review a list of do’s and don’ts and consider your next steps.

2. The Practical Trainer: Create A Successful Training Program

This course will give you the training skills that you need so that your students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace.

In this course, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants.

3. Advanced Skills for the Practical Trainer: Enhance Your Training Skills 

Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting! This course will teach you advanced skills that can help you take your training programs to the next level. We recommend that you complete “The Practical Trainer” before beginning this course.

To begin, you will explore the advanced pratitioner trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles, and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered.

4. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis

Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.

This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.

5. Coaching and Mentoring: Learn How Coaching And Mentoring Differ From Each Other

Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed. This course will cover both of these essential skills.

In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Survival Skills for the New Trainer Online 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Survival Skills for the New Trainer Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment: What Makes a Good Trainer?

Session 2: What Makes a Good Trainer?

  •     What is a Trainer?
  •     Pre-Assignment Review
  •     Adult Learning

Session 3: Personal Best, Professional Best

  •     Putting Your Best Foot Forward
  •     Tips for Looking Professional
  •     Making Connections

Session 4: Being Genuine

  •     Making Connections
  •     Examples of Being Genuine

Session 5: Assertiveness Skills

  •     Understanding Assertiveness
  •     Aggressive Behavior
  •     Manipulative or Passive-Aggressive Behavior
  •     Passive Behavior
  •     Assertive Behavior

Session 6: Asking the Right Questions

  •     Asking Good Questions: Types of Questions
  •     Improving Communication with Questions
  •     Types of Open-Ended Questions
  •     Probing
  •     Pushing My Buttons

Session 7: Listening Skills

  •     Can You Hear Me?
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     What is Said and What is Heard

Session 8: Connecting with People

  •     Rapport Building
  •     Facilitative Training: Key Differences
  •     Other Methods to Consider
  •     Thinking Outside the Box
  •     The Tipping Point
  •     A Shift in Training
  •     Do I Have What it Takes?

Session 9: Defusing Difficult Participants

  •     Making Connections

Session 10: Essentials for Success

  •     What Makes a Good Trainer?

Session 11: Do’s and Don’ts for New Trainers

  •     Do
  •     Don't

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In The Practical Trainer Online Course

Session 1: Course Overview

  • Learning Objectives
  • Self-Development: A Checklist for Trainer-Trainees
  • Pre-Assignment

 Session 2: Defining a Successful Training Program

  • Defining Successful Training
  • About Audiences
  • Advantages of Workplace Training

 Session 3: What Makes a Successful Trainer?

  • Key Characteristics
  • Mistakes and Solutions
  • Stimulating a Readiness to Learn
  • How to Facilitate Learning
  • How to Inhibit Learning

 Session 4: A Word About Adult Learning

  • Understanding Adult Learning

 Session 5: The Learning Process

  • The Four Steps

 Session 6: Principles of Adult Learning

  • Making Connections
  • The Principles of Adult Learning
  • Making Connections

 Session 7: Whats Your Type? How About Mine?

  • Assessing Your Preferences
  • Questionnaire
  • What Does it Mean To Have a Number?
  • Mostly As – Inquiring Rationals
  • Mostly Bs – Authentic Idealists
  • Mostly Cs – Organized Guardians
  • Mostly Ds – Resourceful Artisans
  • Whats Important?
  • The Experiential Learning Cycle
  • Kolbs Learning Cycle
  • Modifying Our Approach
  • The Authentic Idealist Learning Style
  • The Inquiring Rational Learning Style
  • The Resourceful Artisan Learning Style
  • The Organized Guardian Learning Style

 Session 8: Applying the Learning Cycle

  • The Four-Stage Cycle
  • Example
  • Making Connections
  • Individual Exercise

 Session 9: Extroverts and Introverts

  • Introversion/Extroversion Survey
  • Questionnaire
  • Case Study: Ashley and Holly
  • Lessons to Learn
  • Typical Workshop Participants

 Session 10: The Training Process

  • Process in Brief
  • When is Training Necessary?
  • Three Steps to an Efficient Needs Analysis: Overview
  • Isolating
  • Steps in ICE
  • Consulting
  • Evaluating
  • When is Training Not Appropriate?
  • Help! I Need a Template!

 Session 11: Planning Training

  • Developing Objectives
  • Determining Objectives
  • Considerations When Writing Objectives
  • Types of Objectives
  • Setting the Scope
  • Writing Tips
  • Verbs for Writing Clear, Concise Training Objectives
  • Writing Objectives
  • Researching Content
  • Planning an Interactive Program

 Session 12: Choosing Training Methods

  • Choosing the Right Method
  • Overview of Common Training Methods
  • Summary
  • Environmental Concerns
  • Individual Exercises

 Session 13: Designing a Learning Sequence

  • The Model
  • Sample Sequences

 Session 14: Adding Games

  • The Value of Games
  • Choosing the Right Game
  • Facilitator Responsibilities

 Session 15: Setting the Climate

  • Creating Atmosphere

 Session 16: Presentation Skills

  • Limitations of Telling
  • Limitations of Showing
  • Overcoming Nervousness
  • Using Non-Verbal Communication
  • The Appropriate Distance between You and the Audience
  • Stand Erect
  • Consider Your Appearance
  • Move About and Use Gestures
  • Control Your Facial Expressions and Mannerisms
  • Maintain Eye Contact
  • Using Notes
  • Managing the Question and Answer Period
  • General Guidelines
  • Tips for Stunning Visuals
  • Tips for Success
  • Typography Tips and Tricks
  • Types of Visual Aids
  • A Word about Flip Charts

 Session 17: Dealing with Difficult Trainees

  • Big Talkers
  • The Kidder
  • Exhausted and Droopy
  • Not Into It!
  • Poor Follow-Through on Assignments
  • Failure to Arrive/Return from Breaks on Time
  • Whisperers

 Session 18: On-the-Job Training

  • Essentials of On-the-Job Training
  • Step 1: Job Breakdown
  • Step 2: Demonstration
  • Step 3: Have the Trainee Do the Job (Supervised)
  • Step 4: Follow Up
  • One-on-One Peer Training
  • Hands-On Training
  • Coaching

 Session 19: Training Presentations

  • Training Preparation Worksheet

 Session 20: Designing Evaluations

  • Effective Evaluations
  • Examples
  • Evaluation Techniques
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Advanced Skills for the Practical Trainer Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Preparing to Learn

  •     Pre-Assignment Review
  •     Individual Reflection

Session 3: Understanding Learning

  •     The Trainer’s Role
  •     Case Study
  •     Personal Skill Identification

Session 4: Competencies for Adult Educators

  •     Questionnaire
  •     Making Connections

Session 5: Accommodating Learning Preferences

  •     The Learning Process
  •     Preparing a Plan
  •     The Authentic Idealist Learning Style
  •     The Inquiring Rational Learning Style
  •     The Resourceful Artisan Learning Style
  •     The Organized Guardian Learning Style

Session 6: Increasing Your Expertise

  •     Learning and Motivation
  •     Things We Know About Adult Learners and Their Motivation
  •     Design Considerations
  •     Things We Know About the Learning Environment
  •     Changing Points of View
  •     Making Connections

Session 7: Using Existing Materials

  •     Customizing Courseware
  •     What Does It Take To Customize A Program?
  •     Copyright Considerations
  •     Over-Plan and Over-Prepare

Session 8: Managing the Stress of Training

  •     Easy De-Stressing Techniques
  •     Building Resilience
  •     De-Stressing in Class

Session 9: Planning a Workshop

  •     Preparing the Essentials
  •     Planning for Success
  •     Anticipating Challenges

Session 10: Preparing Visual Aids

  •     PowerPoint Slides
  •     Video (Digital, VCR, or DVD)
  •     Flip Charts
  •     Whiteboard or Chalkboard
  •     Smartboards

Session 11: Your Role as an Effective Communicator

  •     Leading a Discussion
  •     Making Connections

Session 12: Questioning as a Training Technique

  •     The Importance of Asking Good Questions
  •     Types of Questions

Session 13: Kirkpatrick’s Levels of Evaluation

  •     Kirkpatrick’s Levels of Evaluation
  •     Level One: Reaction
  •     Sample
  •     Level Two: Knowledge Evaluation
  •     Sample Comfort Level Evaluation
  •     Sample Pre and Post Test
  •     Level Three: Transfer of Learning
  •     Sample Impact Evaluation for Participants
  •     Skill Application

Session 14: On-the-Job Support

  •     Designing Effective On-the-Job Support

Session 15: Dealing with Difficult Situations

  •     Common Challenges

Session 16: Training in Different Forums

  •     In Person or Not?
  •     Limitations and Considerations

Session 17: Team Teaching

  •     What is Team Teaching?
  •     Co-Facilitation Inventory

Session 18: Training Preparation

  •     Training Preparation Worksheet

Session 19: Training Presentations

  •     Presentation Evaluation Form

Session 20: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Developing a Training Needs Analysis Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: A Closer Look at the Training Needs Analysis

  •     What Is It?
  •     Fitting Into the Plan and Future Growth
  •     The Program’s Role
  •     Support From Within
  •     Developing the Business Case
  •     The Essential Elements, Part One
  •     The Essential Elements, Part Two
  •     Process Overview – The ICE Method
  •     When is Training Not Appropriate?
  •     Three Steps
  •     Step One: Isolating
  •     Step Two: Consulting
  •     Step Three: Evaluating
  •     Summary

Session 3: Collecting Data

  •     Step One: Identify the Future State
  •     The First Step
  •     Case Studies
  •     Defining the Future State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Two: Identify the Current State
  •     Sample Project: Improve Response Times to Customer Inquiries
  •     Step Three: Measure the Gap
  •     Step Four: Create an Action Plan
  •     Step Five: Implement and Follow Up
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task
  •     Pre-Assignment Review

Session 4: Diving Deeper Into the Data

  •     So Many Questions
  •     Data Collection Design
  •     Gathering Information
  •     Training Needs Analysis Questions
  •     Designing Valid Questions
  •     Adding Value to the Process
  •     The McKinsey 7S Model
  •     The 7S Framework
  •     About the Elements
  •     SWOT Analysis
  •     Sample SWOT
  •     Five Whys
  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Task One
  •     Task Two
  •     Task Three

Session 5: Creating the Report

  •     Essential Elements

Session 6: Taking Action

  •     Making Connections, Part One
  •     Making Connections, Part Two
  •     Making Connections, Part Three
  •     Making Connections, Part Four
  •     Designing Evaluations
  •     Evaluation Levels

A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 - Certificate In Coaching and Mentoring Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment: Introduction
  • Pre-Assignment Assessment: Communication Skills

 Session 2: Defining Coaching and Mentoring

  • Coaching and Mentoring
  • Mentees, Proteges, and Telemachus
  • Matching Mentors
  • Defining Coaching
  • What Coaching Is Not
  • The Coaching Formula
  • The Three Factors
  • Coaching Skills

 Session 3: Coaching Assessment Review

  • Coaching Assessment and Scoring
  • Making Connections

 Session 4: Interpersonal Communication Skills

  • What are Communication Skills?
  • Making Connections
  • Getting Better with Communication
  • Open Questions
  • Closed Questions
  • Probing Techniques
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener

 Session 5: Critical Coaching Skills

  • The Five Skills
  • Making Connections

 Session 6: Setting Goals with SPIRIT

  • Setting Achievable Goals
  • Identifying Your Dreams
  • Inspiring Ideas
  • SPIRIT Goals
  • Getting on Track

 Session 7: Learning Styles and Principles

  • Learning Styles
  • Making Connections
  • Adult Learning Principles, Part One
  • Adult Learning Principles, Part Two
  •  Session 8: The Benefits/Consequences Matrix
  • Coaching Tools

 Session 9: Skills Involved in Coaching

  • Mix and Match

 Session 10: The Coaching Model

  • The Four Steps
  • Key Characteristics

 Session 11: Giving Effective Feedback

  • Important Elements, Part One
  • Important Elements, Part Twos

 Session 12: Coaching Problems and Solutions

  • Case Studies
  • Making Connections

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
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Course Summary

Course ID No.: 002SSNTOC5CB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours
Assessments: Yes
Qualification: Certificate

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