Public Speaking Essentials Training Online Bundle, 5 Certificate Courses

Be a Confident Public Speaker! Learn to Conquer your fear

Public Speaking Essentials Training Online Bundle, 5 Certificate Courses

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Get Conquering Your Fear of Speaking in Public, Conversational Leadership, Managing Pressure & Maintaining Balance, Building Your Self Esteem & Assertiveness Skills and Communication Strategies in this Bundle

1. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this online communication skills course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

2. Conversational Leadership: Learn the Basics of Conversational Leadership

This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.

In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.

3. Managing Pressure and Maintaining Balance: Get Ahead In Life By Managing Pressure And Maintaining Balance

When things are extremely busy at work and you have your hands full with many tasks, having skills you can draw on are essential for peace of mind and growth. This course will give you ways to manage the pressure and maintain balance in your life.

This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

4. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

5. Communication Strategies: Learn The Various Aspects Of Communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by CoursesForSuccess.com are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Public Speaking Essentials Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Conquering Your Fear of Speaking in Public Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Conversational Leadership Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What’s In A Word?

  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • What is Conversational Leadership?

 Session 3: Fundamental Elements

  • Designing Meaningful Conversations
  • Building Your Personal Skills
  • Tips for Becoming a Better Listener

 Session 4: The Four-I Model of Organizational Conversation

  • Intimacy
  • The Four Features
  • Replacing Corporate Communication
  • Interactivity
  • Evolving Communication Techniques
  • Case Study
  • Making Connections
  • Inclusion
  • Looking at Inclusive Communications
  • Case Studies
  • Intentionality
  • Creating a Conversational Strategy
  • Sample Strategy Elements
  • Common Language
  • Making Connections

 Session 5: The Conversational Leadership Framework

  • Getting Started, Part One
  • Getting Started, Part Two
  • Powerful Conversations
  • Case Study
  • Making Connections
  • Creating the Conversation
  • Identifying Your Purpose
  • The Physical Setup
  • The Finishing Touches
  • Above and Beyond
  • Involving Your Stakeholders
  • Applying the Concepts
  • Summary
  • Developing the Questions
  • Leveraging Appreciative Inquiry, Part One
  • Leveraging Appreciative Inquiry, Part Two
  • Getting It Right
  • Taking It Further
  • Getting to the Goal
  • Making Connections
  • Innovative Leadership
  • Building Common Ground
  • Questions to Consider

 Session 6: World Café

  • Setting Up
  • Where the Magic Happens
  • Round 1: Starting the Conversation
  • Round 2: Connections Start
  • Round 3: Back to the Beginning
  • Round 4: Conversation of the Whole

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Managing Pressure and Maintaining Balance Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Under Pressure!

  •     Understanding Pressure
  •     Costs to the Employee
  •     Costs to Society
  •     Benefits of Creating Balance
  •     Pre-Assignment Review
  •     What the Statements Mean

Session 3: Getting to the Heart of the Matter

  •     Identifying Your Pressure Points
  •     What Are Your Pressure Points?
  •     Creating an Action Plan
  •     Pressure Point One
  •     Pressure Point Two
  •     Pressure Point Three
  •     Getting Prepared
  •     SPIRIT
  •     Considering Our Resources
  •     Asking for Help
  •     Finding the Right Helper
  •     Making Connections

Session 4: Emotional Intelligence

  •     The Seven Human Emotions
  •     What Do Emotions Tell Us?
  •     Summary
  •     The Emotional Map
  •     Plutchiks Wheel of Emotions
  •     Validating Emotions in Others
  •     Technique Two: SOLER
  •     Communication Tips and Tricks
  •     Words of Wisdom
  •     What is Optimism?
  •     Making the Shift
  •     What is Pessimism?
  •     Words of Wisdom
  •     Resilience

Session 5: Coping Toolkit

  •     Building the Stress Management Kit
  •     What is Anger?
  •     Controlling Our Response
  •     The Five Dimensions of Anger
  •     Making Connections
  •     Expressing Yourself
  •     I Messages
  •     The Assertive Formula
  •     Making Connections

Session 6: Getting Organized

  •     Why Prioritize?
  •     Identifying the Must-Do List
  •     Getting Help
  •     Doing It!

Session 7: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Communication Strategies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
43%
4 star
20%
3 star
29%
2 star
7%
1 star
3%
(200)
Average rating 3.5 out of 5 stars

18 August 2019 11:33:12 PM

Thank you for the specific course. Communication strategies allow me to better communicate with other people.

15 August 2019 01:41:47 PM

.

13 August 2019 06:12:51 PM

Leaves nothing un-addressed. Helps anyone who struggles with talking in public.

2 July 2019 08:44:28 AM

A detailed and helpful course

20 June 2019 09:14:08 AM

this was very good and educating course. i really enjoyed the studying.

7 June 2019 05:09:26 AM

This course gave me greater understanding of communication definitions and skills

12 May 2019 09:53:02 PM

everything was very useful to learn and practice in the future.

19 March 2019 03:09:57 PM

I really enjoyed this and learned quite a bit from this course. It was interesting.

8 March 2019 08:59:29 PM

great course

5 February 2019 10:08:37 AM

Very inmfornative

3 February 2019 02:37:27 PM

Gd

6 January 2019 03:39:34 PM

great.

17 December 2018 03:35:07 PM

good info

19 November 2018 01:22:24 AM

s

14 July 2018 06:21:53 AM

The course was very helpful and interactive. It is highly recommended.

3 July 2018 09:53:36 AM

Good class

1 July 2018 09:57:06 PM

Great clear and informative course that will guide every participant to improved articulation and technique in communication.

1 July 2018 09:30:50 PM

Clear and concise course revealing very useful facts on the art and skill that is good communication. This course will certainly guide participants to greater articulation, clarity and technique.

20 June 2018 10:39:55 PM

great course

27 March 2018 05:40:47 PM

I will definitely be using some of these techniques

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About this Course

Get Conquering Your Fear of Speaking in Public, Conversational Leadership, Managing Pressure & Maintaining Balance, Building Your Self Esteem & Assertiveness Skills and Communication Strategies in this Bundle

1. Conquering Your Fear of Speaking in Public: Be a Confident Public Speaker! Learn to Conquer your fear

Do you get nervous when presenting at company meetings? Do you find it hard to make conversation at social events? Do you lock up in awkward social situations? If so, this online communication skills course can help you conquer your nerves and speak confidently in public.

To begin this Conquering Your Fear of Speaking in Public course, you’ll review some of the basics of communication. Then, you’ll learn how to make small talk, develop conversations, speak well, dress appropriately, and control nervousness. To wrap things up, you’ll learn how to handle specific scenarios, like meetings and sticky social situations.

2. Conversational Leadership: Learn the Basics of Conversational Leadership

This Conversational Leadership course will help you develop your conversational leadership skills by focusing on meaningful conversations and communication. You will also learn about the World Café model, which you can use to foster input and conversation for any problem at hand.

In this Conversational Leadership course, you will learn about the fundamental elements of meaningful conversations, the four-I model of organizational conversation, the conversational leadership framework, and the World Café model. All of these tools will help you become a conversational leader and build stronger teams in your workplace.

3. Managing Pressure and Maintaining Balance: Get Ahead In Life By Managing Pressure And Maintaining Balance

When things are extremely busy at work and you have your hands full with many tasks, having skills you can draw on are essential for peace of mind and growth. This course will give you ways to manage the pressure and maintain balance in your life.

This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.

4. Building Your Self Esteem and Assertiveness Skills: Explore What Self-esteem Is

Ayn Rand once said, “The man who does not value himself, cannot value anything or anyone.” This course will give you some techniques that can dramatically change how you feel about yourself and how you approach the world.

In this course, you will explore what self-esteem is and where low self-esteem comes from. You will also learn ways to build your self-esteem, get what you want, and make others feel better about themselves.

5. Communication Strategies: Learn The Various Aspects Of Communication

Each day, we communicate with others through our spoken words, body language, and written communication. This course can show you how to make sure you’re sending the right message.

This course will teach you all about the various aspects of communication. You’ll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by CoursesForSuccess.com are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Public Speaking Essentials Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Conquering Your Fear of Speaking in Public Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Good Communication Skills

  • Defining Communication
  • How We Define Communication
  • Pre-Assignment Review
  • Group Presentations
  • Barriers to Communication

 Session 3: Interpersonal Skills

  • Listening
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Being a Better Listener
  • Why Don't People Listen?
  • Not Listening
  • Asking Questions
  • Good Listeners
  • Looking at Your Listeners

 Session 4: Getting Comfortable in Conversation

  • Four Levels
  • Level One: Small Talk
  • Making Small Talk
  • Level Two: Fact Disclosure
  • Level Three: Viewpoints and Opinions
  • Level Four: Personal Feelings
  • Small Talk Example

 Session 5: Practicing Dialogue

  • The Limber Voice
  • The Limber Voice: Hyoid Limbering
  • The Limber Voice: Hum
  • The Limber Voice: Sighing
  • The Limber Voice: The Diaphragmatic Breath
  • The Limber Voice: The Food and Exercise Factor
  • Making Conversation

 Session 6: Redesigning Yourself for Strength

  • Introduction
  • Tone
  • Pitch
  • Pacing
  • Emphasis
  • Facial Expressions
  • Posture
  • Body Language
  • Using the Elements

 Session 7: Professionalism

  • Looking Professional
  • Making a Good Impression
  • Being Professional
  • Hosting an Event
  • Speaking Professionally

 Session 8: Maximizing Meetings

  • Four Areas of Opportunity
  • Anticipate
  • Prepare
  • Area Three: Participate
  • Area Four: Concentrate on Your Message
  • Fifteen Ways to Master a Meeting
  • Mastering Your Meeting

 Session 9: Sticky Situations

  • Dreadful Times

 Session 10: Controlling Nervousness

  • About Nerves
  • Controlling Physical Nervousness
  • Capitalizing on the Law of Attraction
  • Attracting Good and Bad

 Session 11: Tell Me a Story

  • Teaching Me a Lesson

 Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Conversational Leadership Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What’s In A Word?

  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • What is Conversational Leadership?

 Session 3: Fundamental Elements

  • Designing Meaningful Conversations
  • Building Your Personal Skills
  • Tips for Becoming a Better Listener

 Session 4: The Four-I Model of Organizational Conversation

  • Intimacy
  • The Four Features
  • Replacing Corporate Communication
  • Interactivity
  • Evolving Communication Techniques
  • Case Study
  • Making Connections
  • Inclusion
  • Looking at Inclusive Communications
  • Case Studies
  • Intentionality
  • Creating a Conversational Strategy
  • Sample Strategy Elements
  • Common Language
  • Making Connections

 Session 5: The Conversational Leadership Framework

  • Getting Started, Part One
  • Getting Started, Part Two
  • Powerful Conversations
  • Case Study
  • Making Connections
  • Creating the Conversation
  • Identifying Your Purpose
  • The Physical Setup
  • The Finishing Touches
  • Above and Beyond
  • Involving Your Stakeholders
  • Applying the Concepts
  • Summary
  • Developing the Questions
  • Leveraging Appreciative Inquiry, Part One
  • Leveraging Appreciative Inquiry, Part Two
  • Getting It Right
  • Taking It Further
  • Getting to the Goal
  • Making Connections
  • Innovative Leadership
  • Building Common Ground
  • Questions to Consider

 Session 6: World Café

  • Setting Up
  • Where the Magic Happens
  • Round 1: Starting the Conversation
  • Round 2: Connections Start
  • Round 3: Back to the Beginning
  • Round 4: Conversation of the Whole

 Session 7: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Managing Pressure and Maintaining Balance Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Under Pressure!

  •     Understanding Pressure
  •     Costs to the Employee
  •     Costs to Society
  •     Benefits of Creating Balance
  •     Pre-Assignment Review
  •     What the Statements Mean

Session 3: Getting to the Heart of the Matter

  •     Identifying Your Pressure Points
  •     What Are Your Pressure Points?
  •     Creating an Action Plan
  •     Pressure Point One
  •     Pressure Point Two
  •     Pressure Point Three
  •     Getting Prepared
  •     SPIRIT
  •     Considering Our Resources
  •     Asking for Help
  •     Finding the Right Helper
  •     Making Connections

Session 4: Emotional Intelligence

  •     The Seven Human Emotions
  •     What Do Emotions Tell Us?
  •     Summary
  •     The Emotional Map
  •     Plutchiks Wheel of Emotions
  •     Validating Emotions in Others
  •     Technique Two: SOLER
  •     Communication Tips and Tricks
  •     Words of Wisdom
  •     What is Optimism?
  •     Making the Shift
  •     What is Pessimism?
  •     Words of Wisdom
  •     Resilience

Session 5: Coping Toolkit

  •     Building the Stress Management Kit
  •     What is Anger?
  •     Controlling Our Response
  •     The Five Dimensions of Anger
  •     Making Connections
  •     Expressing Yourself
  •     I Messages
  •     The Assertive Formula
  •     Making Connections

Session 6: Getting Organized

  •     Why Prioritize?
  •     Identifying the Must-Do List
  •     Getting Help
  •     Doing It!

Session 7: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part 1
  • Pre-Assignment, Part 2
  • Pre-Assignment, Part 3

 Session 2: What Is Self-Esteem?

  • Defining Self-Esteem
  • Self-Esteem and Confidence
  • Origins of Low Self-Esteem
  • Conditioned Behavior
  • Changing the Conditioning
  • Putting Things in Perspective

 Session 3: Improving Self-Esteem

  • Stop Spreading Negative Messages
  • Generalizations
  • Negative and Negating Comments
  • Changing Your Language
  • Throw out Perfectionism
  • Creating Healthy Patterns

 Session 4: Building Self-Esteem

  • Building Confidence in Others
  • Putting Others at Ease
  • Presenting Yourself Well
  • Creating Positive Impressions
  • Our Thoughts on Creating Impressions
  • Choosing Your Actions

 Session 5: Increasing Our Self-Esteem

  • Assessing Internal Factors
  • Building Up and Tearing Down
  • Our Thoughts on Building and Tearing
  • Where Am I?

 Session 6: Esteemed Confidence

  • Techniques that Work
  • Pretend You Are Confident
  • Technique 1
  • When Your Positive Self-Talk Doesn't Listen
  • Technique 2
  • When You Meet People, Look Them in the Eye
  • Technique 3
  • Dance
  • Technique 4
  • Know Your Stuff
  • Technique 5
  • Rehearsal is the Best Confidence Builder
  • Technique 6
  • Every Day, Remind Yourself That You Have Done Some Things Well
  • Technique 7
  • Read Inspiring Biographies and Autobiographies
  • Technique 8
  • Be Thankful
  • Technique 9
  • Push Yourself to Accomplish Short-Term Goals
  • Technique 10
  • Do Something for Yourself Every Week
  • Technique 11

 Session 7: The Power of Thought

  • Identifying the Situations
  • Negative Thoughts
  • Controlling Your Thoughts
  • Flip it Around
  • Tyrone's Thinking
  • Discussion Questions
  • Discussing Tyrone's Thoughts
  • Avoiding Traps
  • Removing the Distortions

 Session 8: Ask for What You Want

  • What Do You Want?
  • Ask Assertively and Effectively
  • Your Heart's Desire
  • Marlene's Story
  • Discussion Question

 Session 9: Create What You Want

  • Identifying Dreams and Setting Goals
  • SPIRIT Goals
  • My Own Goal Setting

 Session 10: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Communication Strategies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

Session 2: Creating Positive Relationships

  • Ten Quick Wins
  • Making Connections
  • The Power of Words

Session 3: Growing Our Self-Awareness

  • Do You Question Your Competence?
  • Competence Questionnaire
  • Developing Confidence

Session 4: Communication Basics

  • Defining a Skilled Communicator
  • Making Connections

Session 5: Communication Barriers

  • Case Study: New Neighbors
  • Common Barriers
  • Applying the Answers
  • Being Mindful

Session 6: Asking Questions

  • Asking Good Questions
  • Types of Open-Ended Questions
  • Introduction to Probing
  • Probing Methods
  • Pushing My Buttons

Session 7: Listening Skills

  • Can You Hear Me?
  • How Do You Rate Your Listening Ability?
  • Active Listening Skills
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • What Is Said and What Is Heard
  • Communication Situations

Session 8: Body Language

  • What Do Our Bodies Say?
  • Tips and Tricks
  • Managing Your Messages
  • The Signals People Send
  • Gestures
  • Interpreting Gestures

Session 9: Communication Styles

  • Understanding Dichotomies
  • Making Connections
  • Advantages and Disadvantages
  • Dichotomies in Action
  • Step Two
  • Step Three

Session 10: Creating a Positive Self-Image

  • Seven Things People Determine from Your Appearance
  • Pre-Assignment Review
  • Self-Evaluation

Session 11: Frame of Reference

  • Your Frame of Reference
  • Suspending Belief
  • Techniques for the Workplace
  • Prepare, Prepare, Prepare
  • Testing Our Theories
  • Delivering Your Message
  • Be Direct
  • Assertiveness
  • Self-Attitude
  • Words to Watch Out For
  • Your Inner Self Talk
  • Persuasion
  • Thirty Ways to Persuade
  • Case Study: A Negative Image
  • I Messages
  • The Assertive Formula
  • Expressing Your No
  • The Persistent Response
  • Guidelines for Saying No

Session 12: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(200)
Average rating 3.5 out of 5 stars
5 star
43%
4 star
20%
3 star
29%
2 star
7%
1 star
3%

18 August 2019 11:33:12 PM

Thank you for the specific course. Communication strategies allow me to better communicate with other people.

15 August 2019 01:41:47 PM

.

13 August 2019 06:12:51 PM

Leaves nothing un-addressed. Helps anyone who struggles with talking in public.

2 July 2019 08:44:28 AM

A detailed and helpful course

20 June 2019 09:14:08 AM

this was very good and educating course. i really enjoyed the studying.

7 June 2019 05:09:26 AM

This course gave me greater understanding of communication definitions and skills

12 May 2019 09:53:02 PM

everything was very useful to learn and practice in the future.

19 March 2019 03:09:57 PM

I really enjoyed this and learned quite a bit from this course. It was interesting.

8 March 2019 08:59:29 PM

great course

5 February 2019 10:08:37 AM

Very inmfornative

3 February 2019 02:37:27 PM

Gd

6 January 2019 03:39:34 PM

great.

17 December 2018 03:35:07 PM

good info

19 November 2018 01:22:24 AM

s

14 July 2018 06:21:53 AM

The course was very helpful and interactive. It is highly recommended.

3 July 2018 09:53:36 AM

Good class

1 July 2018 09:57:06 PM

Great clear and informative course that will guide every participant to improved articulation and technique in communication.

1 July 2018 09:30:50 PM

Clear and concise course revealing very useful facts on the art and skill that is good communication. This course will certainly guide participants to greater articulation, clarity and technique.

20 June 2018 10:39:55 PM

great course

27 March 2018 05:40:47 PM

I will definitely be using some of these techniques

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Course Summary

Course ID No.: 002PSETBVS
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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