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Diploma In Pharmacy Assistant Online Course

Learn The Multiple Aspects Of The Pharmacy

Learn The Multiple Aspects Of The Pharmacy 

This Pharmacy Assistant course will introduce you to multiple aspects of the pharmacy sector.

The ten modules will stimulate your interest in the field of pharmacy. Every aspiring pharmacy assistant can develop his or her personal niche and will have early opportunities to improve their efficacy and competence in the field.

Pharmacy is a unique and enterprising field and you can look forward to enjoying a meaningful and exciting career. The role of a pharmacy is a crucial one and it contributes to the healthcare system in several valuable ways. As an assistant pharmacist, you will enjoy opportunities to interact with patients and dispense medications in line with prescriptions issued by a certified health professional. You will also be in charge of managing stocks, advising patients on dosage regimes, benefits and side-effects of medication and so on.

This course is designed to give you a solid foundation on which you can begin your career as a pharmacy assistant. It will explain work environments, salaries and career advancement, and learning about these topics will help you make an informed career decision.

By the end of this course, you will learn :

  • An introduction to the field of pharmacy and how it plays a pivotal role in the UK’s healthcare system.
  • As an assistant, you will be working together with a pharmacy team. You will learn all about the different members of the team.
  • How to develop your customer service skills.
  • Checking and management of stocks in a pharmacy: Pharmacy assistants are often in charge of tracking and managing stocks in a pharmacy.
  • The role of a pharmacy assistant: You will be expected to execute multiple tasks and responsibilities, including management of prescriptions, dispensation of medication, interacting with customers and ordering supplies.
  • Regulations, health and safety in a pharmacy: There are certain standards of health and safety that are governed by regulations which you will need to follow.
  • Prescriptions: You will learn how to read and interpret prescriptions and how to avoid mistakes. The course also covers risk assessment and error prevention.
  • You will learn how to report problems and issues to the pharmacist.

Course Fast Facts:

  1. Learn the different aspects of pharmacy
  2. Comprehensive 10 module Accredited Certificate in Pharmacy Assistant Online Course  
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Pharmacy experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

A Pharmacy technician course is accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your Courses For Success online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: How to become a Pharmacy Assistant

  • Role and importance of pharmacy in the healthcare system

  • Brief history and development of pharmacy in the UK
  • Multiple benefits of pharmacy
  • How the pharmacy sector can contribute to patient outcomes

Module 2: How to become a Pharmacy Assistant The Pharmacy Team and Practices (Part I)

  • How pharmacists can support self-care choices amongst patients
  • Significance of self-medication practices and how the pharmacy team plays a crucial role
  • Code of Ethics for Pharmacy team workers
  • Seven principles of Code of Ethics (Royal Pharmaceutical Society) 

Module 3: How to become a Pharmacy Assistant The Pharmacy Team and Practices (Part II)

  • Vision for the future
  • The pharmacy team
  • Role of the pharmacy assistant
  • Skills and knowledge required for the role of pharmacy assistant 

Module 4: How to become a Pharmacy Assistant Communication in Pharmacy Settings

  • Changing communication behaviour in pharmacies
  • Establishment of open, honest and mutual relationships
  • Communication behaviour in community pharmacies
  • Important aspects of communication behaviour in pharmacy settings 

Module 5: Pharmacy Assistant Patient Counselling Guide

  • Detailed guide to patient counselling in a pharmacy
  • Therapeutic alliance, egalitarian relationships and self-awareness
  • Barriers to effective communication in a pharmacy setting
  • Assumptions and their role in counselling communication 

Module 6 : Job Role and Responsibilities and Patient Record Maintenance in a Pharmacy

  • Define roles and responsibilities executed by pharmacy assistants
  • Pharmacy record keeping and maintenance
  • Information contained in pharmaceutical records
  • How EHR records are useful for pharmacy record keeping 

Module 7 : Fundamentals of Prescription and Drug Dispensation

  • Explaining prescriptions and the information contained in them
  • Why pharmacy workers should learn about drug dispensation
  • Factors affecting accurate dispensation of drugs
  • Cleanliness and hygiene in the dispensing area 

Module 8 : Different Dispensing Methods, Electronic Prescription Service, How to Minimise Dispensation Errors

  • Different types of dispensing methods
  • Electronic prescription services
  • Prescription and dispensing tokens
  • Medicine dispensation errors and how to minimise them 

Module 9 : Stock Management in Pharmacies

  • Different methods and technologies used for stocking products
  • Understand the concepts of availability, turnover and expiration dates
  • Process of ordering medication, along with use of appropriate inventory terminology
  • Automatic, manual stock and special ordering procedures

Module 10 : Health and Safety Risks Assessment and Pharmaceutical Terminology

  • Basics of pharmacy terminology

  • Importance of health and safety standards and risk assessments in pharmacies
  • Pharmacy health and safety standards guidelines
  • Arrangement of medicines on pharmacy shelves

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:


  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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Course Summary

Course ID No.: 070NSA154
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate