Diploma In Medical Secretary Online Course

Be An Effective Medical Secretary

Diploma In Medical Secretary Online Course

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US$199

Save US$70 (26%)
OFF RRP US$269
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Be An Effective Medical Secretary

The medical secretary course is an information packed course designed to provide you with valuable insights, information and skills you will need to complete your job on a daily basis in the medical industry. This course is studied online using any device, as long as you have access to the internet. The benefit to this is that you can study from anywhere at any time.

Due to the fact that you study this course online, you can study at your own pace and can choose to study full time at home and complete the course within days or you can work full time, study in the evenings and take your time to complete the course and pass the test with ease and confidence.

During your study experience, you will have access to online support. In addition to this, all your modules will be available to you 24/7. This means if you ever want to revisit the course and refresh your memory, you will be able to go back and enjoy each module all over again with ease.

Once you have successfully completed the course, you will need to pass the multiple choice test and on passing you will be able to download and print your certificate immediately. What you will enjoy is that all certificates are verifiable and potential employers can visit the website and type in the certificate number to confirm your credentials.

By the end of this course, you will learn :

  • Identify what a medical secretary does, what your duties will entail each day, the job profile and the attributes needed.
  • Get insider tips on how to manage appointment bookings, why scheduling is so important, setting reminders and more.
  • Learn the filing systems used in medical offices, tips to setting up an effective filing system, along with the different filing systems you may choose to use to make your day more productive.
  • Understand the importance of patient confidentiality. This module will give you an insight into patient confidentiality and what it involves, along with the difference between patient confidentiality and patient privacy.
  • Learn the importance of medical records. In this module you will learn the purpose and benefits that medical records provide.
  • Identify the different medical jargon and terminology so that you are not left behind.
  • Learn about the information technology used in the medical profession along with basic computer use to electronic prescriptions, patient registrations and more.
  • Get an understanding on why information technology is so important in the medical profession.
  • Learn management for medical records.
  • Understand the importance of health and safety in the workplace.
  • Learn about supplies and inventory management.
  • Identify what communication skills you will need to be an effective medical secretary.

Course Fast Facts:

  1. Learn the fundamentals of Medical Secretary
  2. Comprehensive 16 module Certificate in Medical Secretary  Online Course 
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Medical Secretaries
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

Module 2 : How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patients and established patients
  • Types of appointment reminders

Module 3 : Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Module 4 : Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Module 5 : Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Module 6 : Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Module 7 : Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Module 8 : Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intrane

Module 9 : Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Module 10 : Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Module 11 : Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Module 12 : Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Module 13 : Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Module 14 : Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Module 15: Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Module 16: Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Be An Effective Medical Secretary

The medical secretary course is an information packed course designed to provide you with valuable insights, information and skills you will need to complete your job on a daily basis in the medical industry. This course is studied online using any device, as long as you have access to the internet. The benefit to this is that you can study from anywhere at any time.

Due to the fact that you study this course online, you can study at your own pace and can choose to study full time at home and complete the course within days or you can work full time, study in the evenings and take your time to complete the course and pass the test with ease and confidence.

During your study experience, you will have access to online support. In addition to this, all your modules will be available to you 24/7. This means if you ever want to revisit the course and refresh your memory, you will be able to go back and enjoy each module all over again with ease.

Once you have successfully completed the course, you will need to pass the multiple choice test and on passing you will be able to download and print your certificate immediately. What you will enjoy is that all certificates are verifiable and potential employers can visit the website and type in the certificate number to confirm your credentials.

By the end of this course, you will learn :

  • Identify what a medical secretary does, what your duties will entail each day, the job profile and the attributes needed.
  • Get insider tips on how to manage appointment bookings, why scheduling is so important, setting reminders and more.
  • Learn the filing systems used in medical offices, tips to setting up an effective filing system, along with the different filing systems you may choose to use to make your day more productive.
  • Understand the importance of patient confidentiality. This module will give you an insight into patient confidentiality and what it involves, along with the difference between patient confidentiality and patient privacy.
  • Learn the importance of medical records. In this module you will learn the purpose and benefits that medical records provide.
  • Identify the different medical jargon and terminology so that you are not left behind.
  • Learn about the information technology used in the medical profession along with basic computer use to electronic prescriptions, patient registrations and more.
  • Get an understanding on why information technology is so important in the medical profession.
  • Learn management for medical records.
  • Understand the importance of health and safety in the workplace.
  • Learn about supplies and inventory management.
  • Identify what communication skills you will need to be an effective medical secretary.

Course Fast Facts:

  1. Learn the fundamentals of Medical Secretary
  2. Comprehensive 16 module Certificate in Medical Secretary  Online Course 
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Medical Secretaries
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1: Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

Module 2 : How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patients and established patients
  • Types of appointment reminders

Module 3 : Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Module 4 : Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Module 5 : Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Module 6 : Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Module 7 : Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Module 8 : Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intrane

Module 9 : Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Module 10 : Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Module 11 : Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Module 12 : Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Module 13 : Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Module 14 : Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Module 15: Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Module 16: Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only US$199 Save US$70 (26%)
OFF RRP US$269
Delivery Method Online
Get Info Pack

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Course Summary

Course ID No.: 070NSA127
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate of Completion

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