Managing Human Resources Online Certificate Course

Manage Human Resources In Your Workplace

Managing Human Resources Online Certificate Course

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Managing Human Resources Online Certificate Course

The Managing Human Resources Online Certificate sources gives you the fundamental concepts of human resources including topics on Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees. Our Managing Human Resources Online Courses lets you understand how much human resources is important in the lives of employees, as well as aspects of legislation, policy, and procedures involving human resourcing issues.

Key Learning Objectives

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

Managing Human Resources Online - Requirements

The Managing Human Resources Online Certificate course is delivered 100 percent online 24/7 and takes around 6 to 8 hours of study to complete. 

To complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Managing Human Resources Online Certificate Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Managing Human Resources Online Course - Outline

Section One: Getting Started

  • Objectives

Section Two: Human Resources Today

In this part of the Human Resources Online Certificate course, we take a closer look into Human Resources in today’s context.

Key Factors Influencing Human Resources Today

  • Technology
  • Globalization
  • Demographics
  • Contingency

Current Trends in Human Resources Management

  • Onboarding
  • Proactive recruiting
  • Focus on work-life balance
  • Introduction of Lean and Six Sigma methods

Section Three: Recruiting and Interviewing

Recruiting and interviewing are two of the key roles of a human resource department. In this module, we will be discussing the first two parts of human resource management.

The job Selection Process

This refers to the formal or informal process of filling a vacancy in the organization. Below are the different steps of the job selection process:

  • Job analysis
  • Recruit
  • Filter candidates
  • Interview
  • Select
  • Introduce and retain

Interviewing Fairly

  • Reading body language and paying attention to non-verbal cues
  • Physical characteristics and how it influences an interviewer’s objectivity
  • Halo effect
  • Contrast effects

The Best Way to Interview

  • Asking questions that are job specific
  • Interview questions must be fair
  • Asking “open” questions
  • Scoring responses
  • Training interviewers

Section Four: Retention and Orientation

In this section we discuss retention and orientation, and how it falls within the scope of Employee Retention.

Getting Off on the Right Track

This part of the course addresses the things that help people get engaged in your organization. We take a look at the recruiting costs, and the impact of poor selection choice.

  • Encounter
  • Orientation

Role of Human Resources

  • Designing an orientation process
  • Completing paperwork
  • Providing managers with tools
  • Providing an overview of the performance management program

Role of the Manager

  • Introducing the person to the organization
  • Scheduling
  • Establishing objectives
  • Setting up technology, safety, and training

Characteristics of an Effective Orientation Program

  • Getting a professional hiring manager
  • Including technical and social aspects during orientation
  • Formal and informal introductions
  • Orienting employees on the company’s products, services, customers, and strategic plans
  • Providing training

Using an Orientation Checklist

This ensures that all new candidates have an equal opportunity in the workplace. Included in this section is an orientation checklist to get employees on track on their first day.

Section Five: Following Up with New Employees

This module focuses on the next step of the process which is following up with the new employees.

Checking In

Checking in with your new employees helps your organization become an “employer of choice.”

Following Up

This is based on the employee orientation checklist. This can include regular interactions that can be short and informal.

Designing the Follow-Up Schedule

  • Scheduling a meeting each day during the first week
  • Scheduling a meeting every two weeks for the first three months, and monthly thereafter

Section Six: Workplace Health

In this section, we discuss your role in helping maintain a healthy workplace and areas of training you may want to explore.

Understanding your Role and Responsibilities

Your role and responsibilities in maintaining a healthy workplace is dictated by the different regulations and legislations that are in effect in territory or state that you operate. It is important that you understand the different legal aspects and get the necessary training required under these current legislation and codes.

Understanding Local and Industry Specific Rules

Specific industries have special rules, and these can differ from one area to another. Be sure to speak with experts in your field and get the information you require.

Section Seven: Workplace Bullying, Harassment, and Violence

Almost half of all workers in Canada, the United States, and Britain have been bullied at work. In this section we discuss workplace bullying, harassment, and violence.

Incidents may manifest as:

  • Physical: Attacks, threats, or unwanted sexual advances.
  • Verbal: Offensive or critical jokes, gossip, threats, or criticism.
  • Written: Offending notes, email, text messages, and/or letters.

Cost to the Organization

We will also discuss the negative effects of conflicts on the organization which can extend to the people who work for the organization. Costs can include job loss, challenges in their personal life and career.

The Manager’s Role

The manager’s role includes providing staff with the tools to report issues and how to deal with issues when these arise. This can be done by:

  • Provide the staff with the ability and authority to manage conflict
  • Provide strong leadership
  • Conduct yourself with consideration and respect
  • Model principles and standards of diversity
  • Recognize staff for contributions
  • Deal with inappropriate behaviors in a timely fashion

During a crisis, follow the POLITE plan

We will also discuss how to use the polite plan in handling a crisis. This includes listening empathically and avoiding remarks that can be considered condescending. Interrupting an escalating situation helps relieve tension and move this to a problem solving situation.

An Employer’s Responsibility

Your responsibility includes providing a safe working environment and providing the training and tools that allow people to work safely. This should include policies regarding harassment, bullying, and violence. Concerns with your obligations should be addressed to local health and safety associations.

Section Eight: Workplace Wellness

In this part of the Managing Human Resources Online Certificate course, we look at the importance of workplace wellness in improving productivity. We explore the concept of workplace wellness and how to promote it in your organization.

Wellness Behaviors

  • Health eating
  • Exercise
  • Work-life balance

The Case for Wellness

  • Improves employee engagement and morale
  • Places less demand on expensive benefit programs

What you can do as an employer?

  • Health promotion and prevention
  • Provide training and education for supervisors and managers

What can you do as an employee?

  • Make your health a priority
  • Remember that you have a duty to be prepared for work
  • Participate in and comply with treatment

Section Nine: Providing Feedback to Employees

This section explores the different feedback models and some ways to make your feedback effective and encouraging.

Feedback Model

Before giving feedback to an employee, consider the environment and timing. Providing negative feedback in front of their colleagues is unprofessional and can damage the reputation of an employee.

Types of Feedback

Feedback can come in several forms. Informal feedback can be done by giving a small reward. Formal feedback, on the other hand, is provided for employees who meet certain benchmarks.

The Feedback Sandwich

  • Make a positive comment
  • Offer critique or suggestions for improvement
  • Make an overall positive comment

Encouraging Growth and Development

Providing meaningful feedback is a learned skill and can be improved with practice. Feedback can be used to encourage growth and development.

Section Ten: Terminating Employees

In part of the course, we discuss the difficult task of firing an employee. When modifying an employee’s behavior is unable to get the desired results, then termination is the next logical step.

Documenting Events

Terminating employees can be easy in cases of clear and serious misconduct or breach of contract. When considering terminating an employee, below are a few things to remember:

  • Check with the human resource department or supervisor
  • Make sure all documents are in order

Making the Decision

There is a lot of thought that goes when making the actual decision to terminate someone. Part is emotion and part logical. Here are a few questions to ask to determine if you are making the right decision:

  • Am I being hard on this person unnecessarily?
  • How serious were the infractions or performance issues that led to this?
  • What are the implications of releasing this employee in terms of backlash to the company, my work unit, and my professional integrity?
  • What are the implications to me as a manager, to the results of this department, and to the morale of people working here, to keep this problem employee?

Communicating the Decision

Section Eleven: Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Human Resources Courses

If you want a career in the field of human resources, we at Courses For Success have a variety of human resources courses that can get you there!

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
46%
4 star
41%
3 star
11%
2 star
2%
1 star
0%
(261)
Average rating 4 out of 5 stars

7 June 2020 08:39:04 AM

This course has given me exactly what my employer needed for my new role in the organisation. Bought this as a part of a bundle and honestly it includes everything I need to know about the position.

26 April 2020 08:26:22 PM

Easy to understand and learn

13 April 2020 12:10:30 PM

I really liked learning more about HR

14 October 2019 04:21:07 PM

Very informative and valuable course

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

25 June 2019 01:33:01 PM

Easy and Engaging

27 April 2019 03:37:58 AM

Very easy to learn. Thank you!

8 March 2019 01:39:35 PM

great help

29 October 2018 11:00:25 PM

I enjoyed this course.

10 August 2018 12:36:28 AM

Very informative module. I have learned a lot from it.

15 July 2018 09:45:31 PM

just completed for section, and have enjoyed understanding different ways manage HR in the workplace.

25 June 2018 07:01:09 AM

Very effective course.

20 June 2018 02:44:50 AM

Excellent!

6 June 2018 06:40:59 AM

very informative

25 May 2018 11:48:47 PM

.

22 May 2018 06:35:18 PM

hr is necessary for any business. When hiring staff you should be aware of the correct procedures.

21 May 2018 08:17:43 AM

Really enjoyed this course!

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

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4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
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All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

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About this Course

Managing Human Resources Online Certificate Course

The Managing Human Resources Online Certificate sources gives you the fundamental concepts of human resources including topics on Health & Safety or Workplace Discrimination, the Managing Human Resources online course has everything you need to excel in role that involves managing or supervising other employees. Our Managing Human Resources Online Courses lets you understand how much human resources is important in the lives of employees, as well as aspects of legislation, policy, and procedures involving human resourcing issues.

Key Learning Objectives

  • Describe different aspects of Human Resource Management
  • Define Human Resources Management terms
  • Recruit, interview, and retain employees
  • Follow up effectively new employees
  • Be an advocate for your employees’ health and safety
  • Provide articulate feedback to employees
  • Correctly manage situations requiring discipline and termination
  • Evaluate some of the strengths and opportunities for Human Resources in your own workplace

Managing Human Resources Online - Requirements

The Managing Human Resources Online Certificate course is delivered 100 percent online 24/7 and takes around 6 to 8 hours of study to complete. 

To complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Approximately 6 to 8 hours of study is needed to complete the course
  3. Registered students gain unrestricted lifetime access to the Managing Human Resources Online Certificate Course
  4. All course material is available online 24/7 and can be accessed using any device
  5. Study online from anywhere in your own time at your own pace
  6. All students who complete the course will be awarded with a certificate of completion

Managing Human Resources Online Course - Outline

Section One: Getting Started

  • Objectives

Section Two: Human Resources Today

In this part of the Human Resources Online Certificate course, we take a closer look into Human Resources in today’s context.

Key Factors Influencing Human Resources Today

  • Technology
  • Globalization
  • Demographics
  • Contingency

Current Trends in Human Resources Management

  • Onboarding
  • Proactive recruiting
  • Focus on work-life balance
  • Introduction of Lean and Six Sigma methods

Section Three: Recruiting and Interviewing

Recruiting and interviewing are two of the key roles of a human resource department. In this module, we will be discussing the first two parts of human resource management.

The job Selection Process

This refers to the formal or informal process of filling a vacancy in the organization. Below are the different steps of the job selection process:

  • Job analysis
  • Recruit
  • Filter candidates
  • Interview
  • Select
  • Introduce and retain

Interviewing Fairly

  • Reading body language and paying attention to non-verbal cues
  • Physical characteristics and how it influences an interviewer’s objectivity
  • Halo effect
  • Contrast effects

The Best Way to Interview

  • Asking questions that are job specific
  • Interview questions must be fair
  • Asking “open” questions
  • Scoring responses
  • Training interviewers

Section Four: Retention and Orientation

In this section we discuss retention and orientation, and how it falls within the scope of Employee Retention.

Getting Off on the Right Track

This part of the course addresses the things that help people get engaged in your organization. We take a look at the recruiting costs, and the impact of poor selection choice.

  • Encounter
  • Orientation

Role of Human Resources

  • Designing an orientation process
  • Completing paperwork
  • Providing managers with tools
  • Providing an overview of the performance management program

Role of the Manager

  • Introducing the person to the organization
  • Scheduling
  • Establishing objectives
  • Setting up technology, safety, and training

Characteristics of an Effective Orientation Program

  • Getting a professional hiring manager
  • Including technical and social aspects during orientation
  • Formal and informal introductions
  • Orienting employees on the company’s products, services, customers, and strategic plans
  • Providing training

Using an Orientation Checklist

This ensures that all new candidates have an equal opportunity in the workplace. Included in this section is an orientation checklist to get employees on track on their first day.

Section Five: Following Up with New Employees

This module focuses on the next step of the process which is following up with the new employees.

Checking In

Checking in with your new employees helps your organization become an “employer of choice.”

Following Up

This is based on the employee orientation checklist. This can include regular interactions that can be short and informal.

Designing the Follow-Up Schedule

  • Scheduling a meeting each day during the first week
  • Scheduling a meeting every two weeks for the first three months, and monthly thereafter

Section Six: Workplace Health

In this section, we discuss your role in helping maintain a healthy workplace and areas of training you may want to explore.

Understanding your Role and Responsibilities

Your role and responsibilities in maintaining a healthy workplace is dictated by the different regulations and legislations that are in effect in territory or state that you operate. It is important that you understand the different legal aspects and get the necessary training required under these current legislation and codes.

Understanding Local and Industry Specific Rules

Specific industries have special rules, and these can differ from one area to another. Be sure to speak with experts in your field and get the information you require.

Section Seven: Workplace Bullying, Harassment, and Violence

Almost half of all workers in Canada, the United States, and Britain have been bullied at work. In this section we discuss workplace bullying, harassment, and violence.

Incidents may manifest as:

  • Physical: Attacks, threats, or unwanted sexual advances.
  • Verbal: Offensive or critical jokes, gossip, threats, or criticism.
  • Written: Offending notes, email, text messages, and/or letters.

Cost to the Organization

We will also discuss the negative effects of conflicts on the organization which can extend to the people who work for the organization. Costs can include job loss, challenges in their personal life and career.

The Manager’s Role

The manager’s role includes providing staff with the tools to report issues and how to deal with issues when these arise. This can be done by:

  • Provide the staff with the ability and authority to manage conflict
  • Provide strong leadership
  • Conduct yourself with consideration and respect
  • Model principles and standards of diversity
  • Recognize staff for contributions
  • Deal with inappropriate behaviors in a timely fashion

During a crisis, follow the POLITE plan

We will also discuss how to use the polite plan in handling a crisis. This includes listening empathically and avoiding remarks that can be considered condescending. Interrupting an escalating situation helps relieve tension and move this to a problem solving situation.

An Employer’s Responsibility

Your responsibility includes providing a safe working environment and providing the training and tools that allow people to work safely. This should include policies regarding harassment, bullying, and violence. Concerns with your obligations should be addressed to local health and safety associations.

Section Eight: Workplace Wellness

In this part of the Managing Human Resources Online Certificate course, we look at the importance of workplace wellness in improving productivity. We explore the concept of workplace wellness and how to promote it in your organization.

Wellness Behaviors

  • Health eating
  • Exercise
  • Work-life balance

The Case for Wellness

  • Improves employee engagement and morale
  • Places less demand on expensive benefit programs

What you can do as an employer?

  • Health promotion and prevention
  • Provide training and education for supervisors and managers

What can you do as an employee?

  • Make your health a priority
  • Remember that you have a duty to be prepared for work
  • Participate in and comply with treatment

Section Nine: Providing Feedback to Employees

This section explores the different feedback models and some ways to make your feedback effective and encouraging.

Feedback Model

Before giving feedback to an employee, consider the environment and timing. Providing negative feedback in front of their colleagues is unprofessional and can damage the reputation of an employee.

Types of Feedback

Feedback can come in several forms. Informal feedback can be done by giving a small reward. Formal feedback, on the other hand, is provided for employees who meet certain benchmarks.

The Feedback Sandwich

  • Make a positive comment
  • Offer critique or suggestions for improvement
  • Make an overall positive comment

Encouraging Growth and Development

Providing meaningful feedback is a learned skill and can be improved with practice. Feedback can be used to encourage growth and development.

Section Ten: Terminating Employees

In part of the course, we discuss the difficult task of firing an employee. When modifying an employee’s behavior is unable to get the desired results, then termination is the next logical step.

Documenting Events

Terminating employees can be easy in cases of clear and serious misconduct or breach of contract. When considering terminating an employee, below are a few things to remember:

  • Check with the human resource department or supervisor
  • Make sure all documents are in order

Making the Decision

There is a lot of thought that goes when making the actual decision to terminate someone. Part is emotion and part logical. Here are a few questions to ask to determine if you are making the right decision:

  • Am I being hard on this person unnecessarily?
  • How serious were the infractions or performance issues that led to this?
  • What are the implications of releasing this employee in terms of backlash to the company, my work unit, and my professional integrity?
  • What are the implications to me as a manager, to the results of this department, and to the morale of people working here, to keep this problem employee?

Communicating the Decision

Section Eleven: Wrapping Up

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Other Human Resources Courses

If you want a career in the field of human resources, we at Courses For Success have a variety of human resources courses that can get you there!

Section One: Getting Started

  • Objectives

Section Two: What is HR?

  • Human Resources in 2010?
  • Human Resource Influencers

Section Three: Recruiting and Interviewing

  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviourally Based Questions

Section Four: Induction and Retention

  • Start as you mean to go on
  • Induction/Orientation Checklist

Section Five: Keeping Track

  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics

Section Six: Health & Safety in the Workplace

  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers

Section Seven: Workplace Discrimination & Harassment

  • Definitions
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility

Section Eight: Wellness in the Workplace

  • The Business Benefits of Wellness in the Workplace
  • Steps to Implementing a Wellness Program

Section Nine: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Ten: Employee Discipline

  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up

Section Eleven: The Dreaded D Word

  • Making the Decision
  • What to Say When Terminating an Employee

Section Twelve: Wrapping Up

  • Words from the Wise
  • Action Plans and Evaluations

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(261)
Average rating 4 out of 5 stars
5 star
46%
4 star
41%
3 star
11%
2 star
2%
1 star
0%

7 June 2020 08:39:04 AM

This course has given me exactly what my employer needed for my new role in the organisation. Bought this as a part of a bundle and honestly it includes everything I need to know about the position.

26 April 2020 08:26:22 PM

Easy to understand and learn

13 April 2020 12:10:30 PM

I really liked learning more about HR

14 October 2019 04:21:07 PM

Very informative and valuable course

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

25 June 2019 01:33:01 PM

Easy and Engaging

27 April 2019 03:37:58 AM

Very easy to learn. Thank you!

8 March 2019 01:39:35 PM

great help

29 October 2018 11:00:25 PM

I enjoyed this course.

10 August 2018 12:36:28 AM

Very informative module. I have learned a lot from it.

15 July 2018 09:45:31 PM

just completed for section, and have enjoyed understanding different ways manage HR in the workplace.

25 June 2018 07:01:09 AM

Very effective course.

20 June 2018 02:44:50 AM

Excellent!

6 June 2018 06:40:59 AM

very informative

25 May 2018 11:48:47 PM

.

22 May 2018 06:35:18 PM

hr is necessary for any business. When hiring staff you should be aware of the correct procedures.

21 May 2018 08:17:43 AM

Really enjoyed this course!

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Delivery Method

Online - Certificate

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Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID: 020MHROSC
Delivery Mode: Online
Access: Unlimited lifetime
Time: Study at your own pace
Duration: 6-8 Hours
Qualification: Certificate

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