Manager Management Online Bundle, 5 Certificate Courses

Transform Your Managers Into Your Greatest Asset


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US$429

Save US$916 (68%)
OFF RRP US$1345
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Get Manager Management, Coaching and Mentoring, Performance Management, Employee Motivation and Office Politics for Managers in this Bundle

1. Manager Management: Transform Your Managers Into Your Greatest Asset

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this course you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This course will expand your knowledge and provide a way for you to teach and lead new and experienced managers. As every manager knows that learning never stops, this course will have something for everyone.

By the end of this Manager Management Online Short Course, you will be able to:

  • Welcome and orientate new managers
  • Learn ways to successfully coach and mentor
  • Learn ways to measure and evaluate performance
  • How to handle complications
  • Communicate between employees and their managers

2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

3. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognise the importance of motivation
  • Develop a performance journal and performance plan

4. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.

The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.

By the end of this Employee Motivation Online Short Course, you will be able to:

  • Defining motivation, an employer's role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee MOtivation
  • Describing the theories which pertain to Employee Motivation - with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation
  • Setting clear and defined goals
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward

5. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.

By the end of this Office Politics for Managers Online Short Course, you will be able to:

  • Understand the purpose and benefits of office politics
  • Setting boundaries and ground rules for new employees
  • Learn to interact and influence among colleagues
  • Learn how to manage various personality types in the office
  • Determine how to gain support and effectively network
  • Recognize how you are a part of a group and how you function

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Manager Management 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Manager Management Online Course

Module One - Getting Started

Module Two - Grooming a New Manager

  • Set specific goals
  • Authority (What they can and can't do)
  • Create a shared vision
  • The more they learn, the more responsibility they get

Module Three - Coaching and Mentoring (Part 1)

  • Writing performance reviews
  • Provide clear and timely feedback
  • Praise in public, criticise in private
  • Make sure your door is always open

Module Four - Coaching and Mentoring (Part 2)

  • Offer advice, not the solution
  • Create a supportive environment
  • Build ownership
  • 360 degree feedback

Module Five - Measuring Performance

  • Staying within their budget
  • Setting measurable objectives
  • Skip level feedback
  • Collaborate on criteria to be evaluated

Module Six - Motivating Managers

  • Provide the needed resources
  • Bonuses and incentives
  • Give credit for good work
  • Keep them challenged

Module Seven - Signs of Poor Management

  • Missed deadlines
  • Team turnover
  • Losing customers
  • Little or no growth

Module Eight - Trust Your Team of Managers

  • Do not micromanage
  • Promote open and honest communication
  • Reward initiative
  • Trust, but verify

Module Nine - When an Employee Complains about their Manager

  • Keep the information confidential
  • Gather information from both sides
  • Coach or delegate the solution
  • Follow-up with the manager or employee

Module Ten - When do You Step In?

  • Unsafe or dangerous events
  • Legal ramifications
  • Severe financial costs
  • Repeated failures after coaching has occurred

Module Eleven - Remember these Basic Qualities

  • Express confidence in their abilities
  • Practice what you preach
  • Have an open door
  • Their success is your success

Module Twelve - Wrapping Up

Course 2 - Certificate In Coaching and Mentoring Online Course

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 3 - Certificate In Performance Management Online Course

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Course 4 - Certificate In Employee Motivation Online Course

Module One - Getting Started

Module Two - A Psychological Approach

  • Herzberg's Theory of Motivation
  • Maslow's Hierarchy of needs
  • The two models and motivation

Module Three - Object-Oriented Theory

  • The carrot
  • The whip
  • The plant

Module Four - Using Reinforcement Theory

  • A history of Reinforcement Theory
  • Behavior modification in four steps
  • Appropriate uses in the workplace

Module Five - Using Expectancy Theory

  • A history of Expectancy Theory
  • Understanding the three factors
  • Using the three factors to motivate in the workplace

Module Six - Personality's Role in Motivation

  • Identifying youe personality type
  • Identifying others' personality type
  • Motivators by personality type

Module Seven - Setting Goals

  • Goals and motivation
  • Setting SMART goals
  • Evaluating and adapting

Module Eight - A Personal Toolbox

  • Building your own motivational plan
  • Encouraging growth and development
  • Getting others to see the glass half-full

Module Nine - Motivation on the Job

  • The key factors
  • Creating a motivational organisation
  • Creating a motivational job

Module Ten - Addressing Specific Morale Issues

  • Dealing with individual morale problems
  • Addressing team morale
  • What to do when the whole company is de-motivated

Module Eleven - Keeping yourself Motivated

  • Identifying personal motivators
  • Maximising your motivators
  • Evaluating and Adapting

Module Twelve - Wrapping Up

Course 5 - Certificate In Office Politics for Managers Online Course

Module One - Getting Started

Module Two - New Hires

  • Company core values
  • Building relationships
  • Encourage respect
  • Setting ground rules

Module Three - It's About Interacting and Influencing

  • Dealing with different personalities
  • Build a culture of collaboration
  • Be nice to everyone (not just those who can help you)
  • Be a team player

Module Four - Dealing with Rumors, Gossip and Half-Truths

  • It's effects on morale
  • Reinforce the truth with facts
  • Do not participate
  • Deal with it swiftly

Module Five - Office Personalities (Part 1)

  • Complainer
  • Gossiper
  • Bully
  • Negative Ned / Nancy

Module Six - Office Personalities (Part 2)

  • Information keeper
  • Know-it-all
  • The apple-polisher
  • Nosey neighbour

Module Seven - Getting Support for your Projects

  • Gain trust through honesty
  • Be assertive
  • Blow your own horn
  • Make allies

Module Eight - Conflict Resolution

  • The importance of forgiveness
  • Neutralizing emotions
  • The benefits of a resolution
  • The agreement frame

Module Nine - Ethics

  • Benefits of an ethical environment
  • Lead by example
  • Ensuring ethical behavior
  • Addressing unethical behavior

Module Ten - You Are Not an Island

  • Never burn a bridge
  • Take the high road
  • Trust is a two-way street
  • Don't hide in your office

Module Eleven - Social Events Outside of Work

  • How to decline politely
  • Rules when attending
  • Meeting new people
  • Conversation dos and don'ts

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
49%
4 star
25%
3 star
18%
2 star
7%
1 star
1%
(356)
Average rating 3.5 out of 5 stars

11 March 2019 05:56:38 AM

nice, precise, straight forward and still covers all areas effectively. Very good short course.

19 January 2019 06:55:16 PM

Great course would be good to good to go in depth on the personal toolbox section

20 December 2018 10:01:26 AM

Very informative. Recommended

18 December 2018 10:39:18 AM

Very interesting course. Recommended

14 December 2018 06:41:34 AM

Really very informative course. Reccomend it

28 November 2018 06:06:20 AM

full of useful information

20 November 2018 03:52:04 AM

A lot of unnecessary information that is not needed thought-out this course

23 August 2018 04:57:52 AM

i enjoyed this course very much

5 July 2018 11:21:14 PM

good

5 July 2018 10:57:30 PM

good

5 July 2018 07:03:53 AM

this was a very good course

22 June 2018 04:28:32 AM

Excellent!

5 June 2018 08:24:36 AM

The courses are very beneficial and provides a wealth of information, tools and resources to help assist in growing in management/leadership skills.

31 May 2018 06:23:46 PM

.

14 May 2018 02:17:45 AM

I'm very satisfied with this course

11 April 2018 05:14:35 PM

.

16 March 2018 01:53:56 PM

Good choice of course for the feedback

13 March 2018 11:05:06 AM

very interesting course

11 March 2018 03:50:25 AM

very good

6 March 2018 03:16:34 AM

great course full of tip and tricks

Load more reviews Loading...
About this Course

Get Manager Management, Coaching and Mentoring, Performance Management, Employee Motivation and Office Politics for Managers in this Bundle

1. Manager Management: Transform Your Managers Into Your Greatest Asset

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this course you will be able to disperse your knowledge and experience throughout your leadership team.

Manager Management takes a special type of leader. This course will expand your knowledge and provide a way for you to teach and lead new and experienced managers. As every manager knows that learning never stops, this course will have something for everyone.

By the end of this Manager Management Online Short Course, you will be able to:

  • Welcome and orientate new managers
  • Learn ways to successfully coach and mentor
  • Learn ways to measure and evaluate performance
  • How to handle complications
  • Communicate between employees and their managers

2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

3. Performance Management: Focus Everyone on the same Priorities to Improve Performance

Performance Management is making sure the employee and the organization are focused on the same priorities. It touches on the organization itself by improving production and reducing waste. It helps the employee or individual set and meet their goals and improves the employee manager relationship. This is key in keeping an organization and employee aligned, which improves performance and productivity, is Performance Management.

When changes occur Performance Management helps the transition to be smoother and less hectic. It helps the organization and employee have a stream-lined relationship which improves communication and interactions between the two groups. It will help close any gaps that exist in an employee's skill-set and make them a more valuable employee through feedback and coaching.

By the end of this Performance Management Online Short Course, you will be able to:

  • Define performance management
  • Understand how performance management works and the tools to make it work
  • Learn the three phases of performance management and how to assess it
  • Discuss effective goal-setting
  • Learn how to give feedback on performance management
  • Identify Kolb's learning cycle
  • Recognise the importance of motivation
  • Develop a performance journal and performance plan

4. Employee Motivation: How to Motivate your Team to Achieve Organizational Goals

When you think of staff motivation, many things may come to mind: more money, a bigger office, a promotion, or a better quality of life. The truth is, no matter what we offer people, true motivation must come from within. Regardless of how it is characterized, it is important to get the right balance in order to ensure that you have a motivated workforce.

The Employee Motivation course will give you several types of tools to become a great motivator, including goal setting and influencing skills. You will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.

By the end of this Employee Motivation Online Short Course, you will be able to:

  • Defining motivation, an employer's role in it and how the employee can play a part
  • Identifying the importance of Employee Motivation
  • Identifying methods of Employee MOtivation
  • Describing the theories which pertain to Employee Motivation - with particular reference to psychology
  • Identifying personality types and how they fit into a plan for Employee Motivation
  • Setting clear and defined goals
  • Identifying specific issues in the field, and addressing these issues and how to maintain this going forward

5. Office Politics for Managers: Create & Maintain Better Relationships In Your Workplace

You have likely experienced some form of Office Politics. Working with different personalities, opinions, backgrounds, and values is a challenge in any environment. It is an inevitable fact that when people are working together personalities can and will clash. No one is an island, so working together as a team is incredibly important for the organization and every employee.

Office Politics is about creating and maintaining better relationships. It is about communicating and working with your peers and colleagues in a way that is mutually beneficial. Employees who understand the positive aspects of Office Politics are better team members and end up being more successful and productive.

By the end of this Office Politics for Managers Online Short Course, you will be able to:

  • Understand the purpose and benefits of office politics
  • Setting boundaries and ground rules for new employees
  • Learn to interact and influence among colleagues
  • Learn how to manage various personality types in the office
  • Determine how to gain support and effectively network
  • Recognize how you are a part of a group and how you function

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Manager Management 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Manager Management Online Course

Module One - Getting Started

Module Two - Grooming a New Manager

  • Set specific goals
  • Authority (What they can and can't do)
  • Create a shared vision
  • The more they learn, the more responsibility they get

Module Three - Coaching and Mentoring (Part 1)

  • Writing performance reviews
  • Provide clear and timely feedback
  • Praise in public, criticise in private
  • Make sure your door is always open

Module Four - Coaching and Mentoring (Part 2)

  • Offer advice, not the solution
  • Create a supportive environment
  • Build ownership
  • 360 degree feedback

Module Five - Measuring Performance

  • Staying within their budget
  • Setting measurable objectives
  • Skip level feedback
  • Collaborate on criteria to be evaluated

Module Six - Motivating Managers

  • Provide the needed resources
  • Bonuses and incentives
  • Give credit for good work
  • Keep them challenged

Module Seven - Signs of Poor Management

  • Missed deadlines
  • Team turnover
  • Losing customers
  • Little or no growth

Module Eight - Trust Your Team of Managers

  • Do not micromanage
  • Promote open and honest communication
  • Reward initiative
  • Trust, but verify

Module Nine - When an Employee Complains about their Manager

  • Keep the information confidential
  • Gather information from both sides
  • Coach or delegate the solution
  • Follow-up with the manager or employee

Module Ten - When do You Step In?

  • Unsafe or dangerous events
  • Legal ramifications
  • Severe financial costs
  • Repeated failures after coaching has occurred

Module Eleven - Remember these Basic Qualities

  • Express confidence in their abilities
  • Practice what you preach
  • Have an open door
  • Their success is your success

Module Twelve - Wrapping Up

Course 2 - Certificate In Coaching and Mentoring Online Course

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 3 - Certificate In Performance Management Online Course

Module One - Getting Started

Module Two - The Basics (Part 1)

  • What is performance management?
  • How does performance management work?
  • Tools

Module Three - The Basics (Part 2)

  • Three phase process
  • Assessments
  • Performance reviews

Module Four - Goal Setting

  • SMART goal setting
  • Specific goals
  • Measureable goals
  • Attainable goals
  • Realistic goals
  • Timely goals
  • Monitoring results

Module Five - Establishing Performance Goals

  • Strategic planning
  • Job analysis
  • Setting goals
  • Motivation

Module Six - 360 Degree Feedback

  • What is 360 degree feedback?
  • Vs. traditional performance reviews
  • The components

Module Seven - Competency Assessments

  • Competency assessment defined
  • Implementation
  • Final destination

Module Eight - Kolb's Learning Cycle

  • Experience
  • Observation
  • Conceptualisation
  • Experimentation

Module Nine - Motivation

  • Key factors
  • The motivation organisation
  • Identifying personal motivators
  • Evaluating and adapting

Module Ten - The Performance Journal

  • Record goals and accomplishments
  • Linking with your employees or managers
  • Implementing a performance coach
  • Keeping track

Module Eleven - Creating a Performance Plan

  • Goals
  • Desired results
  • Prioritization
  • Measure
  • Evaluation

Module Twelve - Wrapping Up

Course 4 - Certificate In Employee Motivation Online Course

Module One - Getting Started

Module Two - A Psychological Approach

  • Herzberg's Theory of Motivation
  • Maslow's Hierarchy of needs
  • The two models and motivation

Module Three - Object-Oriented Theory

  • The carrot
  • The whip
  • The plant

Module Four - Using Reinforcement Theory

  • A history of Reinforcement Theory
  • Behavior modification in four steps
  • Appropriate uses in the workplace

Module Five - Using Expectancy Theory

  • A history of Expectancy Theory
  • Understanding the three factors
  • Using the three factors to motivate in the workplace

Module Six - Personality's Role in Motivation

  • Identifying youe personality type
  • Identifying others' personality type
  • Motivators by personality type

Module Seven - Setting Goals

  • Goals and motivation
  • Setting SMART goals
  • Evaluating and adapting

Module Eight - A Personal Toolbox

  • Building your own motivational plan
  • Encouraging growth and development
  • Getting others to see the glass half-full

Module Nine - Motivation on the Job

  • The key factors
  • Creating a motivational organisation
  • Creating a motivational job

Module Ten - Addressing Specific Morale Issues

  • Dealing with individual morale problems
  • Addressing team morale
  • What to do when the whole company is de-motivated

Module Eleven - Keeping yourself Motivated

  • Identifying personal motivators
  • Maximising your motivators
  • Evaluating and Adapting

Module Twelve - Wrapping Up

Course 5 - Certificate In Office Politics for Managers Online Course

Module One - Getting Started

Module Two - New Hires

  • Company core values
  • Building relationships
  • Encourage respect
  • Setting ground rules

Module Three - It's About Interacting and Influencing

  • Dealing with different personalities
  • Build a culture of collaboration
  • Be nice to everyone (not just those who can help you)
  • Be a team player

Module Four - Dealing with Rumors, Gossip and Half-Truths

  • It's effects on morale
  • Reinforce the truth with facts
  • Do not participate
  • Deal with it swiftly

Module Five - Office Personalities (Part 1)

  • Complainer
  • Gossiper
  • Bully
  • Negative Ned / Nancy

Module Six - Office Personalities (Part 2)

  • Information keeper
  • Know-it-all
  • The apple-polisher
  • Nosey neighbour

Module Seven - Getting Support for your Projects

  • Gain trust through honesty
  • Be assertive
  • Blow your own horn
  • Make allies

Module Eight - Conflict Resolution

  • The importance of forgiveness
  • Neutralizing emotions
  • The benefits of a resolution
  • The agreement frame

Module Nine - Ethics

  • Benefits of an ethical environment
  • Lead by example
  • Ensuring ethical behavior
  • Addressing unethical behavior

Module Ten - You Are Not an Island

  • Never burn a bridge
  • Take the high road
  • Trust is a two-way street
  • Don't hide in your office

Module Eleven - Social Events Outside of Work

  • How to decline politely
  • Rules when attending
  • Meeting new people
  • Conversation dos and don'ts

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(356)
Average rating 3.5 out of 5 stars
5 star
49%
4 star
25%
3 star
18%
2 star
7%
1 star
1%

11 March 2019 05:56:38 AM

nice, precise, straight forward and still covers all areas effectively. Very good short course.

19 January 2019 06:55:16 PM

Great course would be good to good to go in depth on the personal toolbox section

20 December 2018 10:01:26 AM

Very informative. Recommended

18 December 2018 10:39:18 AM

Very interesting course. Recommended

14 December 2018 06:41:34 AM

Really very informative course. Reccomend it

28 November 2018 06:06:20 AM

full of useful information

20 November 2018 03:52:04 AM

A lot of unnecessary information that is not needed thought-out this course

23 August 2018 04:57:52 AM

i enjoyed this course very much

5 July 2018 11:21:14 PM

good

5 July 2018 10:57:30 PM

good

5 July 2018 07:03:53 AM

this was a very good course

22 June 2018 04:28:32 AM

Excellent!

5 June 2018 08:24:36 AM

The courses are very beneficial and provides a wealth of information, tools and resources to help assist in growing in management/leadership skills.

31 May 2018 06:23:46 PM

.

14 May 2018 02:17:45 AM

I'm very satisfied with this course

11 April 2018 05:14:35 PM

.

16 March 2018 01:53:56 PM

Good choice of course for the feedback

13 March 2018 11:05:06 AM

very interesting course

11 March 2018 03:50:25 AM

very good

6 March 2018 03:16:34 AM

great course full of tip and tricks

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Course Summary

Course ID No.: 020MMGT5CB
Delivery Mode: Online
Course Access: Unlimited Lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours
Assessments: Yes
Qualification: Certificate

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