Life Coaching Essentials Online Bundle, 5 Certificate Courses

Encourage and Empower People in their Personal and Professional Life


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Encourage and Empower People in their Personal and Professional Life - 5 Courses in this Bundle

  1. Life Coaching Essentials

  2. Coaching and Mentoring

  3. Emotional Intelligence

  4. Managing Workplace Anxiety

  5. Stress Management

1. Life Coaching Essentials: Address personal goals, aspirations and relationships and how they work in a person’s life!

Life coaching is a growing industry that transcends typical counseling, therapy, and even mentoring.The goal of life coaching is to address personal goals, aspirations and relationships and how they work in a person’s life.The key is to discover which obstacles the client can overcome and which paths will lead them to their own success.

By the end of the Life Coaching Essentials Online Short Course, you will be able to:

  • Determine the purpose of life coaching
  • Define benefits of life coaching
  • Know the tools and techniques for life coaching
  • Outline a life coaching session
  • Know the different areas of life coaching

2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

3. Emotional Intelligence: Control Your Actions and Emotions in A Positive Way

Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence course you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.

By the end of this Emotional Intelligence Online Short Course, you will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimisim and pessimism
  • Effectively impact others

4. Managing Workplace Anxiety: Identify and Manage Anxiety for Better Performance!

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

Our Managing Workplace Anxiety course will provide you with important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this course you will be better suited to the challenges that the workplace can bring.

By the end of this Managing Workplace Anxiety Online Short Course, you will be able to:

  • Explore different types of workplace anxieties
  • Learn to recognise symptoms and warning signs
  • Determine ways of coping and managing problems
  • Recognise common trigger and accelerants
  • Learn the difference between anxiety and common nervousness

5. Stress Management: How To Address and Overcome Stressfull Situations

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. You will be shown how stress can be positive and negative, and we will look at the Triple A approach that will form the basis of this course.

The Stress Management course will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. You will also understand what lifestyle elements they can change to reduce stress.

By the end of this course, you will be able to:

  • Identify the best approach to a stressful situation (Alter, Avoid or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Life Coaching Essentials 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Life Coaching Essentials Online Short Course

Module One: Getting Started

Module Two: Why You Need a Life Coach?

  • Difficulty Making Life Decisions
  • Prioritizing Projects and Timeline
  • Urgent Situations
  • Lack of Balance

Module Three: The Benefits of Life Coaching

  • Set Performance Targets
  • Cope with Pressure and Stress
  • Develop and Maintain Vision    
  • Maintain Motivation    

Module Four: Life Coaching Challenges

  • Lack of Commitment
  • Procrastination
  • Poor Communication Skills
  • Lack of Direction

Module Five: Basic Structure of a Coaching Session

  • Develop an Action Plan    
  • Ask Questions    
  • Overcome
  • Set a Timeline

Module Six: Essential Skills for Successful Coaching

  • Listen with Curiosity
  • Take in What You Hear    
  • Reflect with Accuracy    
  • Questioning for Exploration

Module Seven: Life Coaching Tools and Techniques

  • Goal Tracking
  • Journaling
  • Life Coaching Assessments and Forms
  • Homework Assignments and Action Items

Module Eight: Life Coaching Specialized Areas (I)

  • Relationship and Dating Coaching
  • Health and Fitness Coaching
  • Family and Parenting Coaching
  • Spiritual Coaching

Module Nine: Life Coaching Specialized Areas (II)

  • General Life Coaching
  • Image Coaching
  • Communication and Creativity Coaching
  • Career Coaching

Module Ten: Life Coaching Specialized Areas (III)    

  • Retirement Coaching
  • Leadership and Performance Coaching
  • Business Coaching
  • Executive Coaching

Module Eleven: Apply What You Learned to the Workplace

  • Have a Game Plan
  • Link Game Plan and Goals
  • Do Drills
  • Assess Progress

Module Twelve: Wrapping Up

Course 2 - Certificate In Coaching and Mentoring Online Course

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 3 - Certificate In Emotional Intelligence Online Course

Module One - Getting Started

Module Two - What is Emotional Intelligence?

  • Self-management
  • Self-awareness
  • Self-regulation
  • Self-motivation
  • Empathy

Module Three - Skills in Emotional Intelligence

  • How to accurately perceive emotions
  • Use emotions to facilitate thinking
  • Manage emotions

Module Four - Verbal Communication Skills

  • Focused listening
  • Asking questions
  • Communicating with flexibility and authenticity

Module Five - Non-Verbal Communication Skills

  • Body Language
  • It's not what you say, it's how you say it

Module Six - Social Management and Responsibility

  • Benefits of emotional intelligence
  • Articulate your emotions using language

Module Seven - Tools to Regulate your Emotions

  • Seeing the other side
  • Self-management and self-awareness
  • Giving in without giving up

Module Eight - Gaining Control

  • Using coping thoughts
  • Using relaxation techniques
  • Bringing it all together

Module Nine - Business Practices (Part 1)

  • Understand emotions and how to manage them in the workplace
  • Role of emotional intelligence at work
  • Disagreeing constructively

Module Ten - Business Practices (Part 2)

  • Optimism
  • Pessimism
  • The balance between optimism and pessimism

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 4 - Certificate In Managing Workplace Anxiety Online Course

Module One - Getting Started

Module Two - Common Types of Anxiety

  • Social anxiety
  • Generalised anxiety disorder
  • Panic disorder
  • Phobias

Module Three - Recognising Symptoms in Others

  • Avoiding social situations
  • Difficulty in accepting negative feedback
  • Difficulty in focusing on tasks
  • Irrational fears

Module Four - Coping Strategies (Part 1)

  • Keeping a journal
  • Power of positive thinking
  • Hve a "Me" place you can go
  • Establish attainable goals

Module Five - Coping Strategies (Part 2)

  • Talk with friends and family
  • Get enough sleep
  • Eating well and exercise
  • Begin small and build up to larger challenges

Module Six - Don't Avoid the Situation

  • It's OK to make a mistake
  • Accept the situation and move on
  • Avoidance can cause a cycle of anxiety
  • Identify the trigger

Module Seven - Differences in Anxiety and Normal Nervousness

  • It runs along a spectrum
  • Anxiety can happen without a cause
  • The length of time symptoms last
  • It's an exaggeration of normal feelings

Module Eight - Physical Symptoms

  • Rapid heartbeat
  • Panic attack
  • Headache
  • Trembling or shaking

Module Nine - Recognise the Positive Aspects of Anxiety

  • It alerts us to danger
  • Improves self-awareness
  • Can be a great motivator
  • Prevent mistakes

Module Ten - Common Anxiety Triggers

  • Uncertainty or fear of the unknown
  • Holding in feelings
  • Public speaking / speaking up
  • Trying to be perfect

Module Eleven - When to Seek Extra Help?

  • Feeling overwhelmed
  • Physical changes
  • Unable to work or function
  • Panic attacks

Module Twelve - Wrapping Up

Course 5 - Certificate In Stress Management Online Course

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
37%
4 star
35%
3 star
19%
2 star
6%
1 star
3%
(1245)
Average rating 3.5 out of 5 stars

16 July 2019 05:29:04 PM

great

15 July 2019 10:13:07 PM

Good informative course

12 July 2019 03:31:53 PM

Great content

9 July 2019 06:09:46 PM

i really enjoyed this part of course! hopefully will help me to deal with life and workplace situations :) be happy!

4 July 2019 02:26:31 PM

Great course

19 June 2019 05:36:48 PM

Fantastic content - and 100 times better written then the Emotional Intelligence course.

18 June 2019 04:46:57 PM

Very informative course

12 June 2019 01:10:06 PM

Loved the course, easy to understand, learnt a lot about staff anxiety problems

Can you please email me a copy of the course summary I cant print it out for here.

8 June 2019 12:12:56 AM

Excellent course, I have learned a lot about coaching and mentoring. It is also good that you write tests.

3 June 2019 11:52:09 PM

Great course

30 May 2019 02:54:46 PM

Great course highly recommend it

22 May 2019 09:31:27 PM

I have learned so much from these courses

11 May 2019 10:53:55 AM

thank you for a valuable course, written in an easy to understand manner. I enjoyed the insights and could relate the lessons to actual circumstances at work. thanks again.

3 May 2019 06:59:22 AM

The illustration videos were helpful. Each module was properly structured. The tests were structured in such a way that required thinking rather than cramming. Fantastic!

26 April 2019 12:51:37 PM

Course started slow, but then I got into it.
Found this course interesting and learn a lot.
Some of the course content were reminders - helpful
I have recommended this course to several of the people I work with and in the family

This course should be made available (assisted and encouraged) for people that are struggling with self esteem, depression or PTSD.

22 April 2019 05:23:12 PM

It's been great doing the course in my own time. I've learned something new and will bring it forward to my everyday. Thank you.

21 April 2019 07:02:46 AM

Good

25 March 2019 04:31:28 PM

Good Course to understand importance of understanding role of emotion in day to day life.

21 March 2019 08:47:09 PM

fab course

21 March 2019 08:42:56 PM

fantastic course!

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About this Course

Encourage and Empower People in their Personal and Professional Life - 5 Courses in this Bundle

  1. Life Coaching Essentials

  2. Coaching and Mentoring

  3. Emotional Intelligence

  4. Managing Workplace Anxiety

  5. Stress Management

1. Life Coaching Essentials: Address personal goals, aspirations and relationships and how they work in a person’s life!

Life coaching is a growing industry that transcends typical counseling, therapy, and even mentoring.The goal of life coaching is to address personal goals, aspirations and relationships and how they work in a person’s life.The key is to discover which obstacles the client can overcome and which paths will lead them to their own success.

By the end of the Life Coaching Essentials Online Short Course, you will be able to:

  • Determine the purpose of life coaching
  • Define benefits of life coaching
  • Know the tools and techniques for life coaching
  • Outline a life coaching session
  • Know the different areas of life coaching

2. Coaching and Mentoring: Get the Best out of your Employees to Increase Productivity

You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do?

The Coaching And Mentoring course focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

By the end of this Coaching and Mentoring Online Course, you will be able to:

  • Identify the difference between mentoring and coaching,
  • Understand the GROW model.
  • Identify and set appropriate goals using the SMART method of setting goals.
  • Understand how to identify the current state or reality of your employee’s situation.
  • Identify the steps needed in defining options for your employee
  • Understand how to create a preliminary plan.
  • Finalise a plan or wrap it up motivating your employee to work within them.
  • Identify the benefits of fostering trust with your employee.
  • Identify the steps in giving effective feedback.
  • Identify and overcome obstacles that hinder the growth and development of your employee.
  • Identify the end and how to transition your employee to other growth opportunities.
  • How to use both mentoring and coaching to enable long-term development through a positive relationship with your employee.

3. Emotional Intelligence: Control Your Actions and Emotions in A Positive Way

Emotional intelligence describes the ability to understand one's own feelings. It also provides great insight on how emotion influences motivation and behavior. The concepts of Emotional Intelligence have been around since the early 20th century, but the term was first introduced by Wayne Payne in 1985.

With our Emotional Intelligence course you will gain a better understanding of self-management and self-awareness. This in turn will give you better insight and control over your actions and emotions. With a greater understanding of emotions you will experience a positive impact on your professional and personal lives.

By the end of this Emotional Intelligence Online Short Course, you will be able to:

  • Define and practice self-management, self-awareness, self-regulation, self-motivation and empathy
  • Understand, use and manage your emotions
  • Verbally communicate with others
  • Successfully communicate with others in a non-verbal manner
  • Identify the benefits of emotional intelligence
  • Relate emotional intelligence to the workplace
  • Balance optimisim and pessimism
  • Effectively impact others

4. Managing Workplace Anxiety: Identify and Manage Anxiety for Better Performance!

The workplace is one of the leading locations where people experience stress and anxiety. Every employee will encounter it sometime during their career. Everyone should be aware of the signs of anxiety and the tools needed to cope and deal with it.

Our Managing Workplace Anxiety course will provide you with important skills and resources to recognize and manage workplace anxiety. By identifying these symptoms and coping skills employees and managers will be better suited in dealing with these common situations. Through this course you will be better suited to the challenges that the workplace can bring.

By the end of this Managing Workplace Anxiety Online Short Course, you will be able to:

  • Explore different types of workplace anxieties
  • Learn to recognise symptoms and warning signs
  • Determine ways of coping and managing problems
  • Recognise common trigger and accelerants
  • Learn the difference between anxiety and common nervousness

5. Stress Management: How To Address and Overcome Stressfull Situations

Positive and negative stress is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress. You will be shown how stress can be positive and negative, and we will look at the Triple A approach that will form the basis of this course.

The Stress Management course will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. You will also understand what lifestyle elements they can change to reduce stress.

By the end of this course, you will be able to:

  • Identify the best approach to a stressful situation (Alter, Avoid or Accept)
  • Understand what lifestyle elements you can change to reduce stress
  • Use routines to reduce stress
  • Use environmental and physical relaxation techniques
  • Better cope with major events
  • Use a stress log to identify stressors and create a plan to reduce or eliminate them

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Life Coaching Essentials 5 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Life Coaching Essentials Online Short Course

Module One: Getting Started

Module Two: Why You Need a Life Coach?

  • Difficulty Making Life Decisions
  • Prioritizing Projects and Timeline
  • Urgent Situations
  • Lack of Balance

Module Three: The Benefits of Life Coaching

  • Set Performance Targets
  • Cope with Pressure and Stress
  • Develop and Maintain Vision    
  • Maintain Motivation    

Module Four: Life Coaching Challenges

  • Lack of Commitment
  • Procrastination
  • Poor Communication Skills
  • Lack of Direction

Module Five: Basic Structure of a Coaching Session

  • Develop an Action Plan    
  • Ask Questions    
  • Overcome
  • Set a Timeline

Module Six: Essential Skills for Successful Coaching

  • Listen with Curiosity
  • Take in What You Hear    
  • Reflect with Accuracy    
  • Questioning for Exploration

Module Seven: Life Coaching Tools and Techniques

  • Goal Tracking
  • Journaling
  • Life Coaching Assessments and Forms
  • Homework Assignments and Action Items

Module Eight: Life Coaching Specialized Areas (I)

  • Relationship and Dating Coaching
  • Health and Fitness Coaching
  • Family and Parenting Coaching
  • Spiritual Coaching

Module Nine: Life Coaching Specialized Areas (II)

  • General Life Coaching
  • Image Coaching
  • Communication and Creativity Coaching
  • Career Coaching

Module Ten: Life Coaching Specialized Areas (III)    

  • Retirement Coaching
  • Leadership and Performance Coaching
  • Business Coaching
  • Executive Coaching

Module Eleven: Apply What You Learned to the Workplace

  • Have a Game Plan
  • Link Game Plan and Goals
  • Do Drills
  • Assess Progress

Module Twelve: Wrapping Up

Course 2 - Certificate In Coaching and Mentoring Online Course

Section One: Getting Started

  • Objectives

Section Two: Coaching, Mentoring, aren’t they the same?

  • Coaching
  • Mentoring
  • The G.R.O.W. Model

Section Three: Setting Goals

  • “G” for Goals
  • Identifying Appropriate Goal Areas
  • Create SMART Goals

Section Four: The Reality of GROW

  • Understanding Where You Are
  • Past Performance

Section Five: Options of GROW…

  • Your Path to BIG Success
  • The Best Approach
  • Structuring a Plan. 22

Section Six: It’s a Wrap

  • Create a Development Plan
  • First Step
  • Motivation

Section Seven: The Importance of Trust

  • What is Trust?
  • Trust & Coaching
  • How to Build a Trusting Relationship

Section Eight: Feedback

  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development

Section Nine: Obstacles & Roadblocks

  • Frequent Obstacles
  • Maslow’s Hierarchy of Needs Pyramid
  • Reviewing Progress & Re-evaluating Goals
  • Focusing on Progress not Shortfalls

Section Ten: Reaching the End

  • Achieving the Goal
  • Record the Achievements

Section Eleven: How Mentoring Differs from Coaching

  • Blending the Two Models
  • GROW Model & Mentoring
  • It’s all About Relationships

Section Twelve: Wrapping it Up

Course 3 - Certificate In Emotional Intelligence Online Course

Module One - Getting Started

Module Two - What is Emotional Intelligence?

  • Self-management
  • Self-awareness
  • Self-regulation
  • Self-motivation
  • Empathy

Module Three - Skills in Emotional Intelligence

  • How to accurately perceive emotions
  • Use emotions to facilitate thinking
  • Manage emotions

Module Four - Verbal Communication Skills

  • Focused listening
  • Asking questions
  • Communicating with flexibility and authenticity

Module Five - Non-Verbal Communication Skills

  • Body Language
  • It's not what you say, it's how you say it

Module Six - Social Management and Responsibility

  • Benefits of emotional intelligence
  • Articulate your emotions using language

Module Seven - Tools to Regulate your Emotions

  • Seeing the other side
  • Self-management and self-awareness
  • Giving in without giving up

Module Eight - Gaining Control

  • Using coping thoughts
  • Using relaxation techniques
  • Bringing it all together

Module Nine - Business Practices (Part 1)

  • Understand emotions and how to manage them in the workplace
  • Role of emotional intelligence at work
  • Disagreeing constructively

Module Ten - Business Practices (Part 2)

  • Optimism
  • Pessimism
  • The balance between optimism and pessimism

Module Eleven - Making an Impact

  • Creating a powerful first impression
  • Assessing a situation
  • Being zealous without being offensive

Module Twelve - Wrapping Up

Course 4 - Certificate In Managing Workplace Anxiety Online Course

Module One - Getting Started

Module Two - Common Types of Anxiety

  • Social anxiety
  • Generalised anxiety disorder
  • Panic disorder
  • Phobias

Module Three - Recognising Symptoms in Others

  • Avoiding social situations
  • Difficulty in accepting negative feedback
  • Difficulty in focusing on tasks
  • Irrational fears

Module Four - Coping Strategies (Part 1)

  • Keeping a journal
  • Power of positive thinking
  • Hve a "Me" place you can go
  • Establish attainable goals

Module Five - Coping Strategies (Part 2)

  • Talk with friends and family
  • Get enough sleep
  • Eating well and exercise
  • Begin small and build up to larger challenges

Module Six - Don't Avoid the Situation

  • It's OK to make a mistake
  • Accept the situation and move on
  • Avoidance can cause a cycle of anxiety
  • Identify the trigger

Module Seven - Differences in Anxiety and Normal Nervousness

  • It runs along a spectrum
  • Anxiety can happen without a cause
  • The length of time symptoms last
  • It's an exaggeration of normal feelings

Module Eight - Physical Symptoms

  • Rapid heartbeat
  • Panic attack
  • Headache
  • Trembling or shaking

Module Nine - Recognise the Positive Aspects of Anxiety

  • It alerts us to danger
  • Improves self-awareness
  • Can be a great motivator
  • Prevent mistakes

Module Ten - Common Anxiety Triggers

  • Uncertainty or fear of the unknown
  • Holding in feelings
  • Public speaking / speaking up
  • Trying to be perfect

Module Eleven - When to Seek Extra Help?

  • Feeling overwhelmed
  • Physical changes
  • Unable to work or function
  • Panic attacks

Module Twelve - Wrapping Up

Course 5 - Certificate In Stress Management Online Course

Module One - Getting Started

Module Two - Understanding Stress

  • What is stress?
  • What is eustress?
  • Understanding the triple A approach

Module Three - Creating a Stress-Reducing Lifestyle

  • Eating properly
  • Exercising regularly
  • Sleeping well

Module Four - Altering the Situation

  • The first A
  • Identifying appropriate situations
  • Creating effective actions

Module Five - Avoiding the Situation

  • The second A
  • Identifying appropriate situations
  • Creating effective actions

Module Six - Accepting the Situation

  • The third A
  • Identifying appropriate situations
  • Creating effective actions

Module Seven - Using Routines to Reduce Stress

  • Planning meals
  • Organising chores
  • Using a to-do list

Module Eight  - Environmental Relaxation Techniques

  • Finding a Sanctuary
  • Using music
  • Seeing the humor

Module Nine - Physical Relaxation Techniques

  • Soothing stretches
  • Deep breathing
  • Tensing and relaxing
  • Meditation

Module Ten - Coping with Major Events

  • Establishing a support system
  • Creating a plan
  • Knowing when to seek help

Module Eleven - Our Challenge to You

  • Creating a stress log
  • Week One: Recording events
  • Week Two: Identifying stressors and creating a plan
  • Week Three: Creating new habits

Module Twelve - Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(1245)
Average rating 3.5 out of 5 stars
5 star
37%
4 star
35%
3 star
19%
2 star
6%
1 star
3%

16 July 2019 05:29:04 PM

great

15 July 2019 10:13:07 PM

Good informative course

12 July 2019 03:31:53 PM

Great content

9 July 2019 06:09:46 PM

i really enjoyed this part of course! hopefully will help me to deal with life and workplace situations :) be happy!

4 July 2019 02:26:31 PM

Great course

19 June 2019 05:36:48 PM

Fantastic content - and 100 times better written then the Emotional Intelligence course.

18 June 2019 04:46:57 PM

Very informative course

12 June 2019 01:10:06 PM

Loved the course, easy to understand, learnt a lot about staff anxiety problems

Can you please email me a copy of the course summary I cant print it out for here.

8 June 2019 12:12:56 AM

Excellent course, I have learned a lot about coaching and mentoring. It is also good that you write tests.

3 June 2019 11:52:09 PM

Great course

30 May 2019 02:54:46 PM

Great course highly recommend it

22 May 2019 09:31:27 PM

I have learned so much from these courses

11 May 2019 10:53:55 AM

thank you for a valuable course, written in an easy to understand manner. I enjoyed the insights and could relate the lessons to actual circumstances at work. thanks again.

3 May 2019 06:59:22 AM

The illustration videos were helpful. Each module was properly structured. The tests were structured in such a way that required thinking rather than cramming. Fantastic!

26 April 2019 12:51:37 PM

Course started slow, but then I got into it.
Found this course interesting and learn a lot.
Some of the course content were reminders - helpful
I have recommended this course to several of the people I work with and in the family

This course should be made available (assisted and encouraged) for people that are struggling with self esteem, depression or PTSD.

22 April 2019 05:23:12 PM

It's been great doing the course in my own time. I've learned something new and will bring it forward to my everyday. Thank you.

21 April 2019 07:02:46 AM

Good

25 March 2019 04:31:28 PM

Good Course to understand importance of understanding role of emotion in day to day life.

21 March 2019 08:47:09 PM

fab course

21 March 2019 08:42:56 PM

fantastic course!

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Course Summary

Course ID No.: 020LCE5CB
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Course Duration: 30-48 Hours
Assessments: Yes
Qualification: Certificate

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