Diploma In Key Account Management Online Course

Succeed As A Key Account Manager

Diploma In Key Account Management Online Course

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US$199

Save US$70 (26%)
OFF RRP US$269
Get Info Pack

Succeed As A Key Account Manager

The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager. This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career.

A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease. Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.

This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them. Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.

The course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.

By the end of this course, you will learn :

  • An overview of what key account management is.
  • Your role as a key account manager.
  • Methods to help you to prioritise your work.
  • How to research your customers and their needs.
  • How to prioritise.
  • Assessing your strengths and weaknesses.
  • Planning a strategy for your key accounts.
  • Recognising and dealing with threats.
  • Managing relationships and networks.
  • Using teams in regards to the accounts.

Course Fast Facts:

  1. Learn the fundamentals of Key Account Management
  2. Comprehensive 5 module Certificate in Key Account Management Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Key Account Management experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1 : Key Account Management

  • What is Key Account Management?
  • The Role and Responsibilities of a Key Account Manager
  • Prioritising – Who are the Key Accounts?
  • How to Research your Customers’ Profile and Position Yourself

Module 2 : Investment versus Return

  • Investment Versus Return - Get Your Priorities Right
  • Assess Your Strengths, Weaknesses and Unique Advantages
  • Planning a Key Account Strategy
  • Recognising Threats and Dealing with Them

Module 3 : Setting Specific Goals and Objectives for Each Meeting

  • How to Set Specific Goals and Objectives for Each Meeting
  • Relationship Management
  • Understand the Organisational Structure of Your Account
  • How to Influence and Negotiate With Multiple Contacts

Module 4 : Networking within Your Account

  • How to Network Within Your Account
  • Alliances Across an Organisation to Maintain Preferred Supplier Status
  • How to Construct Strategic Service Level Agreements
  • Teamwork to Support Key Accounts

Module 5 : Planning How to Support Your Key Accounts

  • Planning How to Support Your Key Accounts
  • Identifying and Overcoming Internal Barriers that Prevent Quality Support
  • Support Staff and Major Accounts
  • Planning How to Support Your Key Accounts

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Succeed As A Key Account Manager

The Key Account Management Training Course is one that will provide you with skills that can help you succeed in your new position as a key account manager. This course will give you all that you require to accomplish great things in your job, and will allow you to move forward in your new career.

A position as a key account manager is a new experience for most people, and if you have found yourself in this position, this course will allow you to move into it with ease. Additionally, it will help you learn to manage your accounts, learn how to get to know your customers, and how to organise yourself effectively. You will also learn how to support your accounts, and how to overcome barriers.

This is an online course, which allows anyone who takes this course to study in their own time and at a pace that is comfortable for them. Since this course is so flexible, you should have no problem finding time to study, which means you will not have to sacrifice work to achieve your dreams in business.

The course is available through any device with an internet connection, and in addition to the course, you can also access online support. You will find that the course is easy to follow thanks to a comprehensive syllabus that is created in a way to make the course more manageable.

By the end of this course, you will learn :

  • An overview of what key account management is.
  • Your role as a key account manager.
  • Methods to help you to prioritise your work.
  • How to research your customers and their needs.
  • How to prioritise.
  • Assessing your strengths and weaknesses.
  • Planning a strategy for your key accounts.
  • Recognising and dealing with threats.
  • Managing relationships and networks.
  • Using teams in regards to the accounts.

Course Fast Facts:

  1. Learn the fundamentals of Key Account Management
  2. Comprehensive 5 module Certificate in Key Account Management Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Key Account Management experts
  5. Receive one-on-one online help & support
  6. Unlimited, lifetime access to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Module 1 : Key Account Management

  • What is Key Account Management?
  • The Role and Responsibilities of a Key Account Manager
  • Prioritising – Who are the Key Accounts?
  • How to Research your Customers’ Profile and Position Yourself

Module 2 : Investment versus Return

  • Investment Versus Return - Get Your Priorities Right
  • Assess Your Strengths, Weaknesses and Unique Advantages
  • Planning a Key Account Strategy
  • Recognising Threats and Dealing with Them

Module 3 : Setting Specific Goals and Objectives for Each Meeting

  • How to Set Specific Goals and Objectives for Each Meeting
  • Relationship Management
  • Understand the Organisational Structure of Your Account
  • How to Influence and Negotiate With Multiple Contacts

Module 4 : Networking within Your Account

  • How to Network Within Your Account
  • Alliances Across an Organisation to Maintain Preferred Supplier Status
  • How to Construct Strategic Service Level Agreements
  • Teamwork to Support Key Accounts

Module 5 : Planning How to Support Your Key Accounts

  • Planning How to Support Your Key Accounts
  • Identifying and Overcoming Internal Barriers that Prevent Quality Support
  • Support Staff and Major Accounts
  • Planning How to Support Your Key Accounts

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only US$199 Save US$70 (26%)
OFF RRP US$269
Delivery Method Online
Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 070NSA103
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Assessments: Yes
Qualification: Certificate of Completion

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