Human Resources for Non HR-Manager Training Online Bundle, 3 Certificate Courses

Learn Vital Skills To Hire & Manage New Employees

Human Resources for Non HR-Manager Training Online Bundle, 3 Certificate Courses

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Learn Important Skills To Hire and Manage New Employees

Human resource management is an essential function of both private and public sector organizations.

Activities relating to employees normally include recruiting and hiring new employees, orientation, and training of current employees, employee benefits, and retention.

This comprehensive online bundle includes 3 courses covering topics like  Employee Onboarding, Employee Recruitment and Managing Human Resources

If you're looking to succeed in an HR role then the Essential Human Resources Training Bundle is the perfect way to get started.  The Hiring for Success: Behavioral Interviewing Techniques and Onboarding: The Essential Rules for a Successful Onboarding Program courses will help you sort the best candidates out of the pack, making you the key gateway for exceptional talent into your business. Human Resources Training: HR for the Non-HR Manager will equip you with the skills to meet your day to day challenges head on, resolve the situations that arise when employees of different ages work together and help managers and employees perform when they are training new employees in your workplace.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, take your Hiring & Managing skills to a new level with Courses For Success today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Human Resources for Non HR-Manager Training Bundle, 3 Courses, below is a summary of each course:

Course 1 - Certificate In Human Resources Training: HR for the Non-HR Manager Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Making Connections
  • Defining Human Resources
  • The Basics of HR Management
  • Making Connections
  • Case Study, Part One
  • Case Study, Part Two
  • Questions
  • Performing a Skills Inventory
  • The Role of Emotional Intelligence
  • Skills Inventory Checklist
  • Sample Skills Inventory Form
  • Forecasting Techniques
  • Defining Forecasting
  • Extrapolation, Part One
  • Extrapolation, Part Two
  • Extrapolation, Part Three
  • Indexation
  • Making Connections
  • Job Analysis
  • Understanding Job Analysis
  • When Should Job Analysis Be Performed?
  • Who Should Be Consulted in Job Analysis?
  • The Purpose of Job Analysis
  • Job Analysis Methods
  • Performing an Analysis
  • Performing an Analysis
  • Job Analysis Formats
  • Factor Evaluation System
  • Identifying Job Competencies
  • Introduction
  • Technical Skills
  • Performance Skills
  • Competence Factors
  • Defining Competencies
  • Position Profiles and Job Descriptions
  • Preparing a Profile
  • Job Descriptions
  • Breaking Down the Job Description
  • Job Specifications
  • Things to Consider
  • My Position Profile, Part One
  • My Position Profile, Part Two
  • Do You Really Need to Hire?
  • Evaluate All Options
  • The Cost of Hiring
  • The Real Cost of Employee Turnover
  • Finding Candidates
  • Methods and Considerations, Part One
  • Methods and Considerations, Part Two
  • Methods and Considerations, Part Three
  • Conclusion
  • : Advertising Guidelines
  • What to Include
  • Ten Tests for Creating an Effective Job Posting
  • Screening Resumes
  • Using a Resume Screening Guide
  • Resume Screening Guide
  • Using the Screening Guide
  • Developing a Resume Screening Guide
  • Preparing for the Interview
  • The Importance of Preparation
  • Before the Interview
  • The Interview Format
  • Conducting the Interview
  • History of the Interviewing Process
  • A New Kind of Interview
  • An Objective Interview
  • The Right Stuff
  • The Human Factor
  • Types of Techniques, Part One
  • Types of Techniques, Part Two
  • Basics of Behavioral Interviewing
  • Successful Behavioral Interviewing
  • Purpose of Behavioral Interviewing
  • Sample Questions
  • Supporting Tools
  • Asking Questions
  • Probing Techniques
  • Provocative Statements
  • Sample Behavioral Description Interview Questions
  • Attitude and Belief Questions
  • Self-Motivation Questions
  • Stability and Persistence Questions
  • Maturity and Judgment Questions
  • Developing Behavioral Description Interview Questions
  • The Critical Incident Technique, Part One
  • The Critical Incident Technique, Part Two
  • Sample Critical Incident Questions
  • Creating a Critical Incident
  • After the Interview
  • Post-Interview Checklist
  • Rating Techniques
  • Employee Orientation and Onboarding
  • Why Have Orientation?
  • Orientation
  • Onboarding
  • How Did Your Orientation Rate?
  • Making Connections
  • Problems to Avoid
  • Planning the Orientation Program
  • Follow the Leader
  • Follow the Leader
  • Planning Training
  • The Training Cycle
  • Advantages of a Training Needs Assessment (TNA)
  • Training Needs Assessment (TNA) Process
  • Getting Your Plan Approved
  • Internal vs. External Training
  • Working with External Providers
  • Criteria and Considerations
  • Making the Most of External Providers
  • Performance Reviews
  • Performance Review Problems
  • A Performance Management Checklist
  • Objectives and Results Checklist
  • Support Plan Checklist
  • Meeting with Your Employees Checklist
  • Ongoing Support and Feedback Checklist
  • Performance Interview Checklist
  • Performance Review Checklist
  • Case Study: Who Will Be the Best?
  • Discussion Questions
  • Dissecting a Performance Review
  • Rating the Raters
  • Evaluating Behaviors, Part One
  • Evaluating Behaviors, Part Two
  • Identifying Behaviors
  • Attendance Management
  • The Cost of Absenteeism
  • What Are Culpable Absences?
  • Getting to the Root Cause
  • The Case of Gretchen Washington
  • Discussion Questions
  • Dealing with Attendance Management
  • An Employer’s Rights
  • Tips and Tricks
  • Managing a Diverse Workforce
  • Dealing with Diversity
  • Understanding Our Reactions
  • Categories and Stereotypes
  • Trends in Diversity
  • Making Connections
  • Your Experience with Pigeon Holes
  • Your Experience with Pigeon Holes
  • Privacy Issues
  • Ten Key Principles
  • Compensation and Benefits
  • The Role of Compensation and Benefits
  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • Discussion Questions
  • Case Study: It’s Not You, It’s Me
  • Managing Disciplinary Issues
  • Defining Discipline
  • The Four Step Disciplinary System
  • Summary
  • A Discipline Checklist for a Supervisor
  • Terminating Employees
  • Letting Staff Go
  • The Psychology Surrounding Termination
  • The Termination Meeting
  • Case Study: How to Fire an Employee?
  • Exit Interviews
  • Designing the Exit Interview
  • Sample Exit Questionnaire
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Onboarding: The Essential Rules for a Successful Onboarding Program Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Defining Onboarding
  • What is Onboarding?
  • Areas of Onboarding
  • Benefits for Your Business
  • Costs to Consider
  • A Recipe for Disaster
  • Creating the Onboarding Steering Team
  • Designing Your Team
  • Gathering Supporting Information
  • Finding the Processes and People
  • Identifying Stakeholders
  • Personal Identification
  • Putting It All Together
  • Vision Summary Sample
  • Activity
  • Activity
  • Setting Goals
  • The SPIRIT Model
  • Developing the Framework
  • A General Framework
  • Types of Activities
  • What is Pre-Work?
  • Pre-Work for the Manager
  • Pre-Work for the Employee
  • Transitioning from Pre-Work to Onboarding Activities
  • Creating an Onboarding Plan Template
  • Day One
  • Week One
  • Checking In
  • Completing an Informal Review
  • Month One
  • Example One
  • Example Two
  • Setting up the Review Meeting
  • Semi-Annual and Annual Reviews
  • Creating an Onboarding Plan
  • Background
  • Onboarding Plan Template
  • Customizing the Framework
  • Background
  • Individual Onboarding Plan
  • Activity
  • Measuring Results
  • Measuring Metrics
  • Branding the Program
  • Making the Onboarding Program All Your Own
  • Branding River Adventures
  • Activity
  • Onboarding Executives
  • Things to Consider
  • Understanding Employee Engagement
  • Present or Engaged?
  • Facts and Figures
  • The 10 C’s of Employee Engagement
  • Ten Ways to Make Your Program Unique
  • Fun and Games
  • Let’s Get Creative!
  • Our Favorite Onboarding Games
  • Session 15: Case Study Analysis
  • Making Connections
  • Personal Action Plan
  • Achieving My Goals

Course 3 - Certificate In Hiring for Success: Behavioral Interviewing Techniques Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • History of the Interviewing Process
  • History of the Interviewing Process
  • Stress Interviews
  • Advocating Structured Interviews
  • Behavioral Interviews
  • The Recruitment & Selection Process
  • The Six-Stage Process
  • Making Connections
  • Factors in the Hiring Process
  • The Three Factors
  • Principles for Exploring Past Actions
  • Three Areas to Explore
  • Cost Analysis
  • Cost Analysis
  • Costs to Consider
  • Calculating the Cost
  • Job Analysis and Position Profiles
  • Understanding the Job
  • Job Analysis
  • Job Analysis Worksheet
  • Job Analysis Worksheet
  • Position Profiles
  • Categories in a Job Description
  • Sample Description
  • Determining the Skills You Need
  • Technical Skills
  • Performance Skills
  • Finding Candidates
  • Introduction
  • File Searches
  • Internal Searches
  • Placement Services
  • Referral Programs
  • Third Party Recruiters
  • Headhunters
  • Internet
  • Advertise
  • Thinking Out of the Box
  • Advertising Guidelines
  • Five Key Points
  • Other Tips
  • Ten Tests for Advertising
  • Session 10: Screening Resumes
  • The Screening Process
  • Resume Rating Guide
  • Explanation of the Rating Guide
  • Using the Screening Guide
  • Developing a Guide
  • Performance Assessments
  • The Value of Performance Assessments
  • Technical Exercises
  • Advantages of Technical Exercises
  • About Performance-Based Exercises
  • Identifying Performance-Based Exercises
  • Creating Performance-Based Exercises
  • Completing the Assessment
  • Problems Recruiters Face
  • Problems Recruiters Face
  • Interviewing Barriers
  • Introduction
  • Non-Verbal Communication
  • Non-Verbal Communication
  • Making Connections
  • Types of Questions
  • Types of Questions
  • Open Questions
  • Some Useful Questions
  • Probing Techniques
  • Case Study
  • Background
  • Position Description
  • Sample Resume
  • Interview Transcript
  • Discussion Questions
  • Traditional vs. Behavioral Interviews
  • Traditional vs. Behavioral Interviews
  • The Behavioral Interviewing Model
  • Tips and Tricks
  • Purpose of Behavioral Interviewing
  • Other Advantages of Behavioral Interviewing
  • Sample Behavioral Interviewing Questions
  • Sample Questions
  • Other Types of Questions
  • Introduction
  • Achievement-Oriented Questions
  • Holistic Questions
  • Making Connections
  • The Critical Incident Technique
  • The Critical Incident Technique
  • Theories Behind the Critical Incident Technique
  • Sample Critical Incident Questions
  • Listening for Answers
  • Listen Well
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Demonstration Cues
  • Committing to Change
  • Difficult Applicants
  • Sample BDI Questions
  • Difficult Applicants: Silent Sam
  • Betty Bluff
  • Slippery Sue
  • Talkative Tom
  • Interview Preparation and Format
  • Interview Preparation
  • Before the Interview
  • Setting the Agenda
  • During the Interview
  • Length of Interview and Panel Size
  • Closing the Interview
  • Other Interview Techniques
  • Using Superlatives
  • Moving Through the Questions
  • Staying Positive
  • Good Note-Taking
  • Interruptions
  • Signposts
  • Scoring Responses
  • Performance-Based Rating Scales
  • Checking References
  • Reporting the Results
  • The Changing Nature of References
  • Human Rights
  • Skill Application
  • Making Connections
  • Pre-Assignment Review
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
38%
4 star
36%
3 star
19%
2 star
6%
1 star
2%
(1127)
Average rating 3.5 out of 5 stars

7 June 2020 08:39:04 AM

This course has given me exactly what my employer needed for my new role in the organisation. Bought this as a part of a bundle and honestly it includes everything I need to know about the position.

26 April 2020 08:26:22 PM

Easy to understand and learn

13 April 2020 12:10:30 PM

I really liked learning more about HR

4 April 2020 09:13:31 PM

this was brilliant

27 February 2020 01:14:27 AM

Great Course

13 February 2020 10:02:37 PM

Learned lots I didn't know and can put into practice immediately

13 February 2020 06:02:46 AM

very helpful.

22 January 2020 09:55:25 AM

amazing

22 January 2020 09:20:37 AM

amazing

22 January 2020 09:16:09 AM

amazing

3 December 2019 09:51:10 PM

Learned about Onboarding Orientation Program Plan Framework Pre Work First Day First week First Month First Year Evaluation on Onboarding Program Goals.

3 December 2019 09:04:27 AM

Very interesting and clear.

14 October 2019 04:21:07 PM

Very informative and valuable course

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

25 June 2019 01:33:01 PM

Easy and Engaging

27 April 2019 03:37:58 AM

Very easy to learn. Thank you!

8 March 2019 01:39:35 PM

great help

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

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3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

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We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

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Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

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Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

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Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Learn Important Skills To Hire and Manage New Employees

Human resource management is an essential function of both private and public sector organizations.

Activities relating to employees normally include recruiting and hiring new employees, orientation, and training of current employees, employee benefits, and retention.

This comprehensive online bundle includes 3 courses covering topics like  Employee Onboarding, Employee Recruitment and Managing Human Resources

If you're looking to succeed in an HR role then the Essential Human Resources Training Bundle is the perfect way to get started.  The Hiring for Success: Behavioral Interviewing Techniques and Onboarding: The Essential Rules for a Successful Onboarding Program courses will help you sort the best candidates out of the pack, making you the key gateway for exceptional talent into your business. Human Resources Training: HR for the Non-HR Manager will equip you with the skills to meet your day to day challenges head on, resolve the situations that arise when employees of different ages work together and help managers and employees perform when they are training new employees in your workplace.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, take your Hiring & Managing skills to a new level with Courses For Success today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Human Resources for Non HR-Manager Training Bundle, 3 Courses, below is a summary of each course:

Course 1 - Certificate In Human Resources Training: HR for the Non-HR Manager Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Making Connections
  • Defining Human Resources
  • The Basics of HR Management
  • Making Connections
  • Case Study, Part One
  • Case Study, Part Two
  • Questions
  • Performing a Skills Inventory
  • The Role of Emotional Intelligence
  • Skills Inventory Checklist
  • Sample Skills Inventory Form
  • Forecasting Techniques
  • Defining Forecasting
  • Extrapolation, Part One
  • Extrapolation, Part Two
  • Extrapolation, Part Three
  • Indexation
  • Making Connections
  • Job Analysis
  • Understanding Job Analysis
  • When Should Job Analysis Be Performed?
  • Who Should Be Consulted in Job Analysis?
  • The Purpose of Job Analysis
  • Job Analysis Methods
  • Performing an Analysis
  • Performing an Analysis
  • Job Analysis Formats
  • Factor Evaluation System
  • Identifying Job Competencies
  • Introduction
  • Technical Skills
  • Performance Skills
  • Competence Factors
  • Defining Competencies
  • Position Profiles and Job Descriptions
  • Preparing a Profile
  • Job Descriptions
  • Breaking Down the Job Description
  • Job Specifications
  • Things to Consider
  • My Position Profile, Part One
  • My Position Profile, Part Two
  • Do You Really Need to Hire?
  • Evaluate All Options
  • The Cost of Hiring
  • The Real Cost of Employee Turnover
  • Finding Candidates
  • Methods and Considerations, Part One
  • Methods and Considerations, Part Two
  • Methods and Considerations, Part Three
  • Conclusion
  • : Advertising Guidelines
  • What to Include
  • Ten Tests for Creating an Effective Job Posting
  • Screening Resumes
  • Using a Resume Screening Guide
  • Resume Screening Guide
  • Using the Screening Guide
  • Developing a Resume Screening Guide
  • Preparing for the Interview
  • The Importance of Preparation
  • Before the Interview
  • The Interview Format
  • Conducting the Interview
  • History of the Interviewing Process
  • A New Kind of Interview
  • An Objective Interview
  • The Right Stuff
  • The Human Factor
  • Types of Techniques, Part One
  • Types of Techniques, Part Two
  • Basics of Behavioral Interviewing
  • Successful Behavioral Interviewing
  • Purpose of Behavioral Interviewing
  • Sample Questions
  • Supporting Tools
  • Asking Questions
  • Probing Techniques
  • Provocative Statements
  • Sample Behavioral Description Interview Questions
  • Attitude and Belief Questions
  • Self-Motivation Questions
  • Stability and Persistence Questions
  • Maturity and Judgment Questions
  • Developing Behavioral Description Interview Questions
  • The Critical Incident Technique, Part One
  • The Critical Incident Technique, Part Two
  • Sample Critical Incident Questions
  • Creating a Critical Incident
  • After the Interview
  • Post-Interview Checklist
  • Rating Techniques
  • Employee Orientation and Onboarding
  • Why Have Orientation?
  • Orientation
  • Onboarding
  • How Did Your Orientation Rate?
  • Making Connections
  • Problems to Avoid
  • Planning the Orientation Program
  • Follow the Leader
  • Follow the Leader
  • Planning Training
  • The Training Cycle
  • Advantages of a Training Needs Assessment (TNA)
  • Training Needs Assessment (TNA) Process
  • Getting Your Plan Approved
  • Internal vs. External Training
  • Working with External Providers
  • Criteria and Considerations
  • Making the Most of External Providers
  • Performance Reviews
  • Performance Review Problems
  • A Performance Management Checklist
  • Objectives and Results Checklist
  • Support Plan Checklist
  • Meeting with Your Employees Checklist
  • Ongoing Support and Feedback Checklist
  • Performance Interview Checklist
  • Performance Review Checklist
  • Case Study: Who Will Be the Best?
  • Discussion Questions
  • Dissecting a Performance Review
  • Rating the Raters
  • Evaluating Behaviors, Part One
  • Evaluating Behaviors, Part Two
  • Identifying Behaviors
  • Attendance Management
  • The Cost of Absenteeism
  • What Are Culpable Absences?
  • Getting to the Root Cause
  • The Case of Gretchen Washington
  • Discussion Questions
  • Dealing with Attendance Management
  • An Employer’s Rights
  • Tips and Tricks
  • Managing a Diverse Workforce
  • Dealing with Diversity
  • Understanding Our Reactions
  • Categories and Stereotypes
  • Trends in Diversity
  • Making Connections
  • Your Experience with Pigeon Holes
  • Your Experience with Pigeon Holes
  • Privacy Issues
  • Ten Key Principles
  • Compensation and Benefits
  • The Role of Compensation and Benefits
  • Pre-Assignment Review, Part One
  • Pre-Assignment Review, Part Two
  • Discussion Questions
  • Case Study: It’s Not You, It’s Me
  • Managing Disciplinary Issues
  • Defining Discipline
  • The Four Step Disciplinary System
  • Summary
  • A Discipline Checklist for a Supervisor
  • Terminating Employees
  • Letting Staff Go
  • The Psychology Surrounding Termination
  • The Termination Meeting
  • Case Study: How to Fire an Employee?
  • Exit Interviews
  • Designing the Exit Interview
  • Sample Exit Questionnaire
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Certificate In Onboarding: The Essential Rules for a Successful Onboarding Program Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • Defining Onboarding
  • What is Onboarding?
  • Areas of Onboarding
  • Benefits for Your Business
  • Costs to Consider
  • A Recipe for Disaster
  • Creating the Onboarding Steering Team
  • Designing Your Team
  • Gathering Supporting Information
  • Finding the Processes and People
  • Identifying Stakeholders
  • Personal Identification
  • Putting It All Together
  • Vision Summary Sample
  • Activity
  • Activity
  • Setting Goals
  • The SPIRIT Model
  • Developing the Framework
  • A General Framework
  • Types of Activities
  • What is Pre-Work?
  • Pre-Work for the Manager
  • Pre-Work for the Employee
  • Transitioning from Pre-Work to Onboarding Activities
  • Creating an Onboarding Plan Template
  • Day One
  • Week One
  • Checking In
  • Completing an Informal Review
  • Month One
  • Example One
  • Example Two
  • Setting up the Review Meeting
  • Semi-Annual and Annual Reviews
  • Creating an Onboarding Plan
  • Background
  • Onboarding Plan Template
  • Customizing the Framework
  • Background
  • Individual Onboarding Plan
  • Activity
  • Measuring Results
  • Measuring Metrics
  • Branding the Program
  • Making the Onboarding Program All Your Own
  • Branding River Adventures
  • Activity
  • Onboarding Executives
  • Things to Consider
  • Understanding Employee Engagement
  • Present or Engaged?
  • Facts and Figures
  • The 10 C’s of Employee Engagement
  • Ten Ways to Make Your Program Unique
  • Fun and Games
  • Let’s Get Creative!
  • Our Favorite Onboarding Games
  • Session 15: Case Study Analysis
  • Making Connections
  • Personal Action Plan
  • Achieving My Goals

Course 3 - Certificate In Hiring for Success: Behavioral Interviewing Techniques Online Course

  • Course Overview
  • Learning Objectives
  • Pre-Assignment
  • History of the Interviewing Process
  • History of the Interviewing Process
  • Stress Interviews
  • Advocating Structured Interviews
  • Behavioral Interviews
  • The Recruitment & Selection Process
  • The Six-Stage Process
  • Making Connections
  • Factors in the Hiring Process
  • The Three Factors
  • Principles for Exploring Past Actions
  • Three Areas to Explore
  • Cost Analysis
  • Cost Analysis
  • Costs to Consider
  • Calculating the Cost
  • Job Analysis and Position Profiles
  • Understanding the Job
  • Job Analysis
  • Job Analysis Worksheet
  • Job Analysis Worksheet
  • Position Profiles
  • Categories in a Job Description
  • Sample Description
  • Determining the Skills You Need
  • Technical Skills
  • Performance Skills
  • Finding Candidates
  • Introduction
  • File Searches
  • Internal Searches
  • Placement Services
  • Referral Programs
  • Third Party Recruiters
  • Headhunters
  • Internet
  • Advertise
  • Thinking Out of the Box
  • Advertising Guidelines
  • Five Key Points
  • Other Tips
  • Ten Tests for Advertising
  • Session 10: Screening Resumes
  • The Screening Process
  • Resume Rating Guide
  • Explanation of the Rating Guide
  • Using the Screening Guide
  • Developing a Guide
  • Performance Assessments
  • The Value of Performance Assessments
  • Technical Exercises
  • Advantages of Technical Exercises
  • About Performance-Based Exercises
  • Identifying Performance-Based Exercises
  • Creating Performance-Based Exercises
  • Completing the Assessment
  • Problems Recruiters Face
  • Problems Recruiters Face
  • Interviewing Barriers
  • Introduction
  • Non-Verbal Communication
  • Non-Verbal Communication
  • Making Connections
  • Types of Questions
  • Types of Questions
  • Open Questions
  • Some Useful Questions
  • Probing Techniques
  • Case Study
  • Background
  • Position Description
  • Sample Resume
  • Interview Transcript
  • Discussion Questions
  • Traditional vs. Behavioral Interviews
  • Traditional vs. Behavioral Interviews
  • The Behavioral Interviewing Model
  • Tips and Tricks
  • Purpose of Behavioral Interviewing
  • Other Advantages of Behavioral Interviewing
  • Sample Behavioral Interviewing Questions
  • Sample Questions
  • Other Types of Questions
  • Introduction
  • Achievement-Oriented Questions
  • Holistic Questions
  • Making Connections
  • The Critical Incident Technique
  • The Critical Incident Technique
  • Theories Behind the Critical Incident Technique
  • Sample Critical Incident Questions
  • Listening for Answers
  • Listen Well
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Demonstration Cues
  • Committing to Change
  • Difficult Applicants
  • Sample BDI Questions
  • Difficult Applicants: Silent Sam
  • Betty Bluff
  • Slippery Sue
  • Talkative Tom
  • Interview Preparation and Format
  • Interview Preparation
  • Before the Interview
  • Setting the Agenda
  • During the Interview
  • Length of Interview and Panel Size
  • Closing the Interview
  • Other Interview Techniques
  • Using Superlatives
  • Moving Through the Questions
  • Staying Positive
  • Good Note-Taking
  • Interruptions
  • Signposts
  • Scoring Responses
  • Performance-Based Rating Scales
  • Checking References
  • Reporting the Results
  • The Changing Nature of References
  • Human Rights
  • Skill Application
  • Making Connections
  • Pre-Assignment Review
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(1127)
Average rating 3.5 out of 5 stars
5 star
38%
4 star
36%
3 star
19%
2 star
6%
1 star
2%

7 June 2020 08:39:04 AM

This course has given me exactly what my employer needed for my new role in the organisation. Bought this as a part of a bundle and honestly it includes everything I need to know about the position.

26 April 2020 08:26:22 PM

Easy to understand and learn

13 April 2020 12:10:30 PM

I really liked learning more about HR

4 April 2020 09:13:31 PM

this was brilliant

27 February 2020 01:14:27 AM

Great Course

13 February 2020 10:02:37 PM

Learned lots I didn't know and can put into practice immediately

13 February 2020 06:02:46 AM

very helpful.

22 January 2020 09:55:25 AM

amazing

22 January 2020 09:20:37 AM

amazing

22 January 2020 09:16:09 AM

amazing

3 December 2019 09:51:10 PM

Learned about Onboarding Orientation Program Plan Framework Pre Work First Day First week First Month First Year Evaluation on Onboarding Program Goals.

3 December 2019 09:04:27 AM

Very interesting and clear.

14 October 2019 04:21:07 PM

Very informative and valuable course

26 September 2019 01:02:00 PM

INFORMATIVE & HELPFUL

26 September 2019 12:54:15 PM

VERY HELPFUL

26 September 2019 12:53:31 PM

GREAT COURSE

26 September 2019 12:53:20 PM

BRILLIANT AND INFORMATIVE

25 June 2019 01:33:01 PM

Easy and Engaging

27 April 2019 03:37:58 AM

Very easy to learn. Thank you!

8 March 2019 01:39:35 PM

great help

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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Delivery Method

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
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  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
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  • How to have faith in yourself.
Features:
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  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
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Course Summary

Course ID: 002HRFNHMTBVS
Delivery Mode: Online
Access: Unlimited Lifetime
Time: Study at your own pace
Duration: 16-24 Hours for total bundle
Qualification: Certificate

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