Human Resources Training Online Bundle, 14 Certificate Courses

Learn Vital Skills To Hire & Manage New Employees

Human Resources Training Online Bundle, 14 Certificate Courses

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Learn Important Skills To Hire and Manage New Employees

Invest in your future, build your skills and achieve your goals by grabbing this great value bundle of our entire range of Human Resource Online Training Courses.

Please note: this bundle special offer is only available for a limited time.

Human resource management is an essential function of both private and public sector organizations.

Activities relating to employees normally include recruiting and hiring new employees, orientation, and training of current employees, employee benefits, and retention.

This comprehensive online bundle includes 14 courses covering topics like  Employee Onboarding, Employee Recruitment, Hiring Strategies, Managing Human Resources, Measuring Results from Training, Millennial Onboarding, Talent Management, Workplace Diversity, Workplace Harassment, Workplace Violence  and more.

If you're looking to succeed in an HR role then the Human Resources Course Bundle the perfect way to get started.  The Hiring Strategies, Employee Onboarding, and Millennial Onboarding courses will help you sort the best candidates out of the pack, making you the key gateway for exceptional talent into your business. Managing Human Resources, Generation Gaps, and Train the Trainer will equip you with the skills to meet your day to day challenges head on, resolve the situations that arise when employees of different ages work together and help managers and employees perform when they are training new employees in your workplace.

Workplace Diversity, Workplace Harassment and Workplace Violence are also included in this package and will prepare you to meet the more difficult challenges that you will face working in HR, by understanding these advanced concepts you will be able to succeed in a Human Resources department of any size and stand out in interviews with your advanced understanding that can take other employees years to pick up on through experience alone.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, take your Hiring & Managing skills to a new level with Courses For Success today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Human Resources Course Bundle consists of 14 courses, below is a summary of each course:

Course 1 - Certificate In Managing Human Resources Online Course
Reviews

  • Manage Human Resources In Your Workplace
  • What is HR?
  • Human Resource Influencers
  • Recruiting and Interviewing
  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviorally Based Questions
  • Induction and Retention
  • Keeping Track
  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics
  • Health & Safety in the Workplace
  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers
  • Workplace Discrimination & Harassment
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility
  • Wellness in the Workplace
  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development
  • Employee Discipline
  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up
  • What to Say When Terminating an Employee

Course 2 - Certificate In Business Succession Planning Online Course
Reviews 

  • Develop a Smooth and Professional Succession Plan
  • Succession Planning Vs Replacement Planning
  • Preparing for the Planning Process
  • Develop a Vision Statement
  • Choosing to be a Mentor
  • The SWOT Analysis
  • Prioritise what the succession plan will address
  • Develop a strategy for achieving goals
  • Draft the plan
  • Assign responsibility and authority
  • Establish a monitoring system
  • Identifying paths
  • Choosing your final approach
  • Evaluating and adapting
  • Developing a change management plan
  • Developing a communication plan
  • Implementing the plans
  • Providing constructive criticism
  • Encouraging growth and development
  • Overcoming Roadblocks
  • How to know when you've achieved success
  • Transitioning

Course 3 - Certificate In Developing a Lunch and Learn Online Course
Reviews 

  • How To Run Effective Casual Meetings and Engage Staff
  • Finding the best location
  • Setting up the location
  • Focus group
  • Picking the right topic
  • Hands on works great
  • Stay focused
  • Keep it informal
  • Make it interactive
  • Review it thoroughly
  • Creating a customised presentation
  • Back it up
  • Ground rules
  • Eat during or after?
  • Clean up or teardown
  • Handouts and take away material
  • Senior management buy-in
  • People not participating
  • What a Lunch and Learn is Not
  • Best Practices
  • Obtain feedback and tweak
  • Utilise star employees
  • Provide an agenda ahead of time
  • Keep the session casual and loose
  • Networking opportunity
  • Upper management Q&A session
  • Put it on a regular schedule

Course 4 - Certificate In Employee Onboarding Online Course
Reviews 

  • How to Bring on New Employees and Reduce Staff Turnover
  • Purpose of Onboarding
  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First-day checklist
  • onboarding Preparation
  • Onboarding Checklist
  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics
  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Defining requirements
  • Resiliency and Flexibility
  • Assigning Work
  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Course 5 - Certificate In Employee Recruitment Online Course
Reviews 

  • Reduce your costs with a great employee recruitment program
  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements
  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal
  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews
  • Types of Interview Questions
  • Avoiding Bias in your Selection
  • The Background Check
  • Illegal questions
  • Being thorough without being pushy
  • Making your Offer
  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal
  • Orientation and Retention
  • Measuring the Results

Course 6 - Certificate In Generation Gaps Online Course
Reviews 

  • Successfully Integrate Employees Of All Ages Into Your Workplace
  • What generations exist in the workplace
  • What defines a generation
  • What this means in our workplace
  • Traditionalist
  • Baby Boomers
  • Generation X
  • Generation Y
  • Differentiations Between
  • Background
  • Attitude
  • Working style
  • Life experience
  • adopting a communication style
  • Creating an affinity group
  • Sharing knowledge
  • Younger bosses managing older workers
  • Avoid turnovers with a retention plan
  • Breaking down the stereotypes
  • Conflict Management
  • Embrace the hot zone
  • Treat each other as a peer
  • Create a succession plan
  • Benefits of generation gaps
  • How to learn from each other
  • Embracing the unfamiliar

Course 7 - Certificate In Hiring Strategies Online Course
Reviews 

  • Learn To Attract & Hire The Best Talent
  • Defining and Knowing the Position
  • Needs analysis
  • Job analysis
  • Task analysis
  • Hiring Strategy
  • Company information
  • Salary range
  • Top performers
  • Be prepared
  • Lure in Great Candidates
  • Treat your candidates well
  • Look at the competition
  • Filtering Applicants to Interview
  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview
  • The Interview
  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions
  • Tell me about my company
  • Distractions
  • Interview more than once
  • Selection Process
  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts
  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references
  • Making an Offer
  • Onboarding
  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Course 8 - Certificate In Measuring Results from Training Online Course
Reviews

  • Master The Learning Cycle & Get More Out Of Training
  • Types of evaluation tools
  • Tests
  • Reactionary sheets
  • Interviews
  • Observations
  • Hip-pocket assessments
  • Skill assessments
  • Learning journals
  • Learning Styles
  • Levels of Evaluation
  • Types of Measurement Tools
  • Self-evaluations
  • Supervisor evaluations
  • Peer evaluations
  • High-Level evaluations
  • Performing a Needs Assessment
  • Creating Learning Objectives
  • Creating an Evaluation Plan
  • When Will the Evaluation be Completed?
  • Who will perform the evaluation?
  • Assessing Learning before Training
  • Assessing Learning during Training
  • Assessing Learning after Training
  • Creating a long-term evaluation plan
  • Calculating the Return on Investment
  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Course 9 - Certificate In Millennial Onboarding Online Course
Reviews 

  • Master The Advantages & Challenges Of Hiring Millennials
  • Define onboarding
  • Purpose of Onboarding
  • Start Up Costs
  • Employee Anxiety
  • Employee Turnover
  • Why Onboarding?
  • Importance of Onboarding
  • Making Employees Feel Welcome
  • Who Are Millennials?
  • How Do Millennials Differ from Other Workers?
  • Informal Rather than Formal Onboarding Processes
  • Onboarding Checklist
  • Engaging the Millennial Employee
  • Following Up With the Millennial Employee
  • Setting Schedules - Millennials and Work Life
  • Mentoring and the Millennial
  • Setting Expectations with the Millennial Employee
  • Identify Opportunities for Improvement and Growth
  • Mentoring the Millennial
  • Be a Mentor, Not an Authority Figure
  • Assigning Work to the Millennial Employee
  • Provide Clear Structure and Guidelines
  • Millennials Thrive on Feedback!
  • Informal Feedback

Course 10 - Certificate In Talent Management Online Course
Reviews 

  • Talented Employees are the Key to Success.
  • What is talent management?
  • Types of talent
  • Skills and knowledge defined
  • Understanding Talent Management
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy
  • Performance management defined
  • How to keep your employees motivated
  • Talent Reviews
  • Maintaining an effective workforce
  • Looking to the future
  • Succession and Career Planning
  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks
  • Employee engagement
  • Generating engagement
  • Influences
  • Competency assessment defined
  • Coaching, Training, and Development
  • Tips for talent management
  • Employee Retention

Course 11 - Certificate In Train The Trainer Online Course
Reviews

  • Deliver Engaging and Compelling Workshops
  • What makes a good training course?
  • The ‘perfect’ training course
  • So just what is training?
  • Mini Quiz:
  • A trainer’s various hats
  • The Learner
  • The Active Learner, the Reluctant Learner, and the Passive Learner
  • What contributes to a poor learning experience?
  • How do people learn?
  • What makes a good learner?
  • Learning theories & learning styles
  • Handling groups
  • Basics of Training Delivery
  • Activities in the training room
  • Activities in the training room: Designing a Short Session
  • Exploring Training Methods and Techniques
  • Demonstrations
  • Giving instructions
  • Energisers and refreshers
  • Anecdotes, or stories
  • The Trainer
  • Presentation & feedback skills for trainers
  • Negative feedback, or constructive criticism
  • Presentation skills in the training room
  • Picking up on signs from the learner (body language)
  • Finally, evaluating your training
  • Training Resources
  • Personal action plans and course evaluation

Course 12 - Certificate In Workplace Diversity Online Course
Reviews 

  • Learn The Importance And Practicalities Of Workplace Diversity
  • Diversity, what is it?
  • Group & Discriminatory Terms
  • Stereotypes
  • Tearing Down the Baggage Barriers
  • Workplace Changes
  • Social Changes
  • Verbal Communication Skills
  • Ten Ways to Listen Better Today
  • The Power of Tone
  • Non-Verbal Communication
  • Communicating With Power
  • Taking a Proactive Approach
  • Conducting a Diversity Audit
  • Stop Discrimination
  • Coping with Discrimination
  • The Warning Signs
  • From a Managers Perspective
  • Create Detailed Records
  • Investigate the Complaint
  • From an Organisational Perspective
  • Receiving a Complaint
  • The Follow-Up
  • Employee Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • What to Say When Terminating an Employee

Course 13 - Certificate In Workplace Harassment Online Course
View Course

  • Learn To Recognize and Manage Workplace Harassment
  • The Background
  • The law
  • Identifying harassment
  • An anti-harassment policy: What should be covered?
  • Steps to a healthy workplace
  • Educating employees
  • Anti-harassment policies
  • Employee's rights and responsibilities
  • Developing an Anti-Harassment Policy
  • Policies in the Workplace
  • Proper Procedures in the Workplace
  • If you are being harassed
  • If you are accused of harassing
  • False Allegations
  • Other Options
  • Sexual Harassment
  • Defining sexual harassment
  • Common scenarios
  • Mediation
  • What is mediation?
  • Deciding if it's right
  • How to implement
  • Conflict Resolution
  • How to resolve the situation
  • Seeing both sides
  • Deciding the consequence
  • The Aftermath
  • How to move on
  • Monitoring the situation

Course 14 - Certificate In Workplace Violence Online Course
Reviews 

  • Identify & Manage Violence In Your Workplace
  • Costs to your business
  • Identifying the Bully
  • Abusive workplace behaviors
  • Bullying and personality disorders
  • Narcissism
  • How to Handle Workplace Violence
  • Types of behavior
  • Target the behavior, not the person
  • implement an action plan
  • Risk Assessment
  • Understanding anger and aggression
  • Defusing and de-escalating strategies
  • Communication skills
  • Identifying the hazard
  • Assessing the risk
  • Controlling the risk
  • Evaluating and review
  • Being the Victim
  • What is not considered bullying
  • Steps to take
  • Checklist for Employers
  • Addressing all employees
  • Code of Ethics
  • Policy and procedures
  • Interview Process
  • Identify a bully in the interview process
  • Warning signs
  • Investigation Process
  • Lodging the complaint
  • The investigation
  • The findings
  • Review and closure
  • Developing a Workplace Harassment Policy
  • Scope and philosophy
  • Informal complaint process
  • Formal investigation process

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Customer Reviews

5 star
43%
4 star
33%
3 star
17%
2 star
5%
1 star
2%
(8121)
Average rating 3.5 out of 5 stars

7 July 2020 06:12:26 AM

Great course with good detail and many layers. Enjoyed all aspects. Very informative.

26 June 2020 10:11:05 PM

It was a very useful corse for trainer.

12 June 2020 05:00:05 AM

Excellent Course for people who need to produce work based training.

10 June 2020 12:09:57 AM

Very good course. Well put together. A good starting point.

9 June 2020 10:13:54 PM

I like this one, retaining staff and the motivation aspects to reward employees apealsnto me! And it retains talent.

9 June 2020 08:52:22 AM

Very good. I enjoyed it. Would love a bit more slides or even for the case studies to be videos/ scenarios

9 June 2020 07:43:12 AM

The lunch and learn is indeed more than a social activity. It plays an important role in the company.It create a learning and comfortable environment in which participants interacts and provide a useful feedback.

8 June 2020 08:11:54 AM

Great learning. Case studies are not realistic though...

8 June 2020 07:48:55 AM

Very detailed course which is what I needed

7 June 2020 08:39:04 AM

This course has given me exactly what my employer needed for my new role in the organisation. Bought this as a part of a bundle and honestly it includes everything I need to know about the position.

7 June 2020 07:06:52 AM

Informative

6 June 2020 12:27:11 PM

great

4 June 2020 01:20:57 AM

Really enjoyable, efficent, short yet engaging.

2 June 2020 11:10:41 PM

This is quite a lot to absorb, I did this one slowly, and it's got ROI in it aswell, when I've done trainings in the past it was not ROI'd by me anyway because it was a governing body requirement and necessary for the trainee to know how to use the eauipment software for them to be able to do the job. This course is VERY topical because we are currently in the middle of sorting out who and who hasn't been trained in terms of the amount of dopplegangers we have in business. Obviously if we successfully prosecute them all the problem goes away and we can actually SEE the results again of training. I say this because dopplegangers don't care if they're qualified or trained or not, they just want to have free money. The original if still alive, would have been trained but if they are actually in cahoots with their dopplegangers then training is a waste of time. WE NEED PROSECUTIONS!.

20 May 2020 12:15:58 AM

Good, it's reassuring advice, interviews are nerve racking and when interviewing you can sometimes stray off subject and wish you'd stuck to the main questions you have repeated. Lots of good advice.

18 May 2020 11:53:53 PM

I really enjoyed this course, the amount of work per chapter is manageable and one is encouraged to continue to the next. The content is good and it is evident that it was written by someone with experience.

18 May 2020 11:21:23 PM

well informed class

18 May 2020 05:15:09 AM

I found this course very helpful and will be able to put into practice in my role at work

18 May 2020 02:27:16 AM

just excellent and extremely helpful

16 May 2020 01:45:49 AM

Good Information

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No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

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This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

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All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

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Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

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You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

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There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

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If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

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All the required material for your course is included in the online system, you do not need to buy anything else.

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You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

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About this Course

Learn Important Skills To Hire and Manage New Employees

Invest in your future, build your skills and achieve your goals by grabbing this great value bundle of our entire range of Human Resource Online Training Courses.

Please note: this bundle special offer is only available for a limited time.

Human resource management is an essential function of both private and public sector organizations.

Activities relating to employees normally include recruiting and hiring new employees, orientation, and training of current employees, employee benefits, and retention.

This comprehensive online bundle includes 14 courses covering topics like  Employee Onboarding, Employee Recruitment, Hiring Strategies, Managing Human Resources, Measuring Results from Training, Millennial Onboarding, Talent Management, Workplace Diversity, Workplace Harassment, Workplace Violence  and more.

If you're looking to succeed in an HR role then the Human Resources Course Bundle the perfect way to get started.  The Hiring Strategies, Employee Onboarding, and Millennial Onboarding courses will help you sort the best candidates out of the pack, making you the key gateway for exceptional talent into your business. Managing Human Resources, Generation Gaps, and Train the Trainer will equip you with the skills to meet your day to day challenges head on, resolve the situations that arise when employees of different ages work together and help managers and employees perform when they are training new employees in your workplace.

Workplace Diversity, Workplace Harassment and Workplace Violence are also included in this package and will prepare you to meet the more difficult challenges that you will face working in HR, by understanding these advanced concepts you will be able to succeed in a Human Resources department of any size and stand out in interviews with your advanced understanding that can take other employees years to pick up on through experience alone.

For a comprehensive list of all courses available simply click the units of study tab.

This is an incredible opportunity to invest in yourself and your future, take your Hiring & Managing skills to a new level with Courses For Success today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

The Human Resources Course Bundle consists of 14 courses, below is a summary of each course:

Course 1 - Certificate In Managing Human Resources Online Course
Reviews

  • Manage Human Resources In Your Workplace
  • What is HR?
  • Human Resource Influencers
  • Recruiting and Interviewing
  • Interview for what exactly?
  • Setting the scene to Interview
  • Five Steps to a Successful Interview
  • Behaviorally Based Questions
  • Induction and Retention
  • Keeping Track
  • The Follow Up
  • Follow Up Schedules
  • Scary Statistics
  • Health & Safety in the Workplace
  • Why all the urgency?
  • Understanding the Industry Specific Rules of your Country
  • Training for HR Managers
  • Workplace Discrimination & Harassment
  • Bullying in the Workplace
  • A Manager has Responsibilities
  • An Employer has Greater Responsibility
  • Wellness in the Workplace
  • Characteristics of Good Feedback
  • Constructive Criticism
  • Encouraging Growth and Development
  • Employee Discipline
  • The General Discipline Process
  • Progressive Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • Following Up
  • What to Say When Terminating an Employee

Course 2 - Certificate In Business Succession Planning Online Course
Reviews 

  • Develop a Smooth and Professional Succession Plan
  • Succession Planning Vs Replacement Planning
  • Preparing for the Planning Process
  • Develop a Vision Statement
  • Choosing to be a Mentor
  • The SWOT Analysis
  • Prioritise what the succession plan will address
  • Develop a strategy for achieving goals
  • Draft the plan
  • Assign responsibility and authority
  • Establish a monitoring system
  • Identifying paths
  • Choosing your final approach
  • Evaluating and adapting
  • Developing a change management plan
  • Developing a communication plan
  • Implementing the plans
  • Providing constructive criticism
  • Encouraging growth and development
  • Overcoming Roadblocks
  • How to know when you've achieved success
  • Transitioning

Course 3 - Certificate In Developing a Lunch and Learn Online Course
Reviews 

  • How To Run Effective Casual Meetings and Engage Staff
  • Finding the best location
  • Setting up the location
  • Focus group
  • Picking the right topic
  • Hands on works great
  • Stay focused
  • Keep it informal
  • Make it interactive
  • Review it thoroughly
  • Creating a customised presentation
  • Back it up
  • Ground rules
  • Eat during or after?
  • Clean up or teardown
  • Handouts and take away material
  • Senior management buy-in
  • People not participating
  • What a Lunch and Learn is Not
  • Best Practices
  • Obtain feedback and tweak
  • Utilise star employees
  • Provide an agenda ahead of time
  • Keep the session casual and loose
  • Networking opportunity
  • Upper management Q&A session
  • Put it on a regular schedule

Course 4 - Certificate In Employee Onboarding Online Course
Reviews 

  • How to Bring on New Employees and Reduce Staff Turnover
  • Purpose of Onboarding
  • Start-up Cost
  • Anxiety
  • Employee Turnover
  • What is Onboarding
  • The Importance of Onboarding
  • Making employees feel welcome
  • First-day checklist
  • onboarding Preparation
  • Onboarding Checklist
  • Getting off on the right track
  • Role of Human Resources
  • Role of managers
  • Characteristics
  • Initial check in
  • Following up
  • Setting schedules
  • Mentor's Responsibility
  • Identifying opportunities for improvement and growth
  • Setting verbal expectations
  • Defining requirements
  • Resiliency and Flexibility
  • Assigning Work
  • Characteristics of good feedback
  • Feedback delivery tools
  • Informal feedback
  • Formal feedback

Course 5 - Certificate In Employee Recruitment Online Course
Reviews 

  • Reduce your costs with a great employee recruitment program
  • What is recruitment?
  • Challenges and trends
  • Sourcing candidates
  • Requirements
  • Job analysis and descriptions
  • The approach
  • The recruitment interview
  • Testing
  • Identifying goal areas
  • Setting SMART goals
  • Using a productivity journal
  • Phone interviews
  • Traditional interviews
  • Situational interviews
  • Stress interviews
  • Types of Interview Questions
  • Avoiding Bias in your Selection
  • The Background Check
  • Illegal questions
  • Being thorough without being pushy
  • Making your Offer
  • Outlining the offer
  • Negotiation techniques
  • Dealing with difficult issues
  • Sealing the deal
  • Orientation and Retention
  • Measuring the Results

Course 6 - Certificate In Generation Gaps Online Course
Reviews 

  • Successfully Integrate Employees Of All Ages Into Your Workplace
  • What generations exist in the workplace
  • What defines a generation
  • What this means in our workplace
  • Traditionalist
  • Baby Boomers
  • Generation X
  • Generation Y
  • Differentiations Between
  • Background
  • Attitude
  • Working style
  • Life experience
  • adopting a communication style
  • Creating an affinity group
  • Sharing knowledge
  • Younger bosses managing older workers
  • Avoid turnovers with a retention plan
  • Breaking down the stereotypes
  • Conflict Management
  • Embrace the hot zone
  • Treat each other as a peer
  • Create a succession plan
  • Benefits of generation gaps
  • How to learn from each other
  • Embracing the unfamiliar

Course 7 - Certificate In Hiring Strategies Online Course
Reviews 

  • Learn To Attract & Hire The Best Talent
  • Defining and Knowing the Position
  • Needs analysis
  • Job analysis
  • Task analysis
  • Hiring Strategy
  • Company information
  • Salary range
  • Top performers
  • Be prepared
  • Lure in Great Candidates
  • Treat your candidates well
  • Look at the competition
  • Filtering Applicants to Interview
  • Put lots of weight on cover letters
  • Grading resumes
  • Internet search
  • Initial phone interview
  • The Interview
  • Introduce everyone
  • Use a panel
  • Match the interview to the job
  • Types of questions
  • Tell me about my company
  • Distractions
  • Interview more than once
  • Selection Process
  • Testing
  • Look for passion and enthusiasm
  • Background checks
  • Trust your instincts
  • Education Level vs Experience
  • Have a consensus
  • Keep non-hires on file
  • Checking references
  • Making an Offer
  • Onboarding
  • Training and orientation
  • Mentoring
  • 30-60-90 day reviews
  • Make them feel welcome

Course 8 - Certificate In Measuring Results from Training Online Course
Reviews

  • Master The Learning Cycle & Get More Out Of Training
  • Types of evaluation tools
  • Tests
  • Reactionary sheets
  • Interviews
  • Observations
  • Hip-pocket assessments
  • Skill assessments
  • Learning journals
  • Learning Styles
  • Levels of Evaluation
  • Types of Measurement Tools
  • Self-evaluations
  • Supervisor evaluations
  • Peer evaluations
  • High-Level evaluations
  • Performing a Needs Assessment
  • Creating Learning Objectives
  • Creating an Evaluation Plan
  • When Will the Evaluation be Completed?
  • Who will perform the evaluation?
  • Assessing Learning before Training
  • Assessing Learning during Training
  • Assessing Learning after Training
  • Creating a long-term evaluation plan
  • Calculating the Return on Investment
  • A basic ROI formula
  • Identifying and measuring tangible benefits
  • Identifying and measuring intangible benefits
  • Calculating total costs
  • Making a business case

Course 9 - Certificate In Millennial Onboarding Online Course
Reviews 

  • Master The Advantages & Challenges Of Hiring Millennials
  • Define onboarding
  • Purpose of Onboarding
  • Start Up Costs
  • Employee Anxiety
  • Employee Turnover
  • Why Onboarding?
  • Importance of Onboarding
  • Making Employees Feel Welcome
  • Who Are Millennials?
  • How Do Millennials Differ from Other Workers?
  • Informal Rather than Formal Onboarding Processes
  • Onboarding Checklist
  • Engaging the Millennial Employee
  • Following Up With the Millennial Employee
  • Setting Schedules - Millennials and Work Life
  • Mentoring and the Millennial
  • Setting Expectations with the Millennial Employee
  • Identify Opportunities for Improvement and Growth
  • Mentoring the Millennial
  • Be a Mentor, Not an Authority Figure
  • Assigning Work to the Millennial Employee
  • Provide Clear Structure and Guidelines
  • Millennials Thrive on Feedback!
  • Informal Feedback

Course 10 - Certificate In Talent Management Online Course
Reviews 

  • Talented Employees are the Key to Success.
  • What is talent management?
  • Types of talent
  • Skills and knowledge defined
  • Understanding Talent Management
  • Importance and benefits
  • Challenges
  • Key elements to developing a winning strategy
  • Performance management defined
  • How to keep your employees motivated
  • Talent Reviews
  • Maintaining an effective workforce
  • Looking to the future
  • Succession and Career Planning
  • What is succession planning?
  • Developing a plan
  • Executing the plan
  • Overcoming roadblocks
  • Employee engagement
  • Generating engagement
  • Influences
  • Competency assessment defined
  • Coaching, Training, and Development
  • Tips for talent management
  • Employee Retention

Course 11 - Certificate In Train The Trainer Online Course
Reviews

  • Deliver Engaging and Compelling Workshops
  • What makes a good training course?
  • The ‘perfect’ training course
  • So just what is training?
  • Mini Quiz:
  • A trainer’s various hats
  • The Learner
  • The Active Learner, the Reluctant Learner, and the Passive Learner
  • What contributes to a poor learning experience?
  • How do people learn?
  • What makes a good learner?
  • Learning theories & learning styles
  • Handling groups
  • Basics of Training Delivery
  • Activities in the training room
  • Activities in the training room: Designing a Short Session
  • Exploring Training Methods and Techniques
  • Demonstrations
  • Giving instructions
  • Energisers and refreshers
  • Anecdotes, or stories
  • The Trainer
  • Presentation & feedback skills for trainers
  • Negative feedback, or constructive criticism
  • Presentation skills in the training room
  • Picking up on signs from the learner (body language)
  • Finally, evaluating your training
  • Training Resources
  • Personal action plans and course evaluation

Course 12 - Certificate In Workplace Diversity Online Course
Reviews 

  • Learn The Importance And Practicalities Of Workplace Diversity
  • Diversity, what is it?
  • Group & Discriminatory Terms
  • Stereotypes
  • Tearing Down the Baggage Barriers
  • Workplace Changes
  • Social Changes
  • Verbal Communication Skills
  • Ten Ways to Listen Better Today
  • The Power of Tone
  • Non-Verbal Communication
  • Communicating With Power
  • Taking a Proactive Approach
  • Conducting a Diversity Audit
  • Stop Discrimination
  • Coping with Discrimination
  • The Warning Signs
  • From a Managers Perspective
  • Create Detailed Records
  • Investigate the Complaint
  • From an Organisational Perspective
  • Receiving a Complaint
  • The Follow-Up
  • Employee Discipline
  • How to Prepare & Conduct Disciplinary Meetings
  • What to Say When Terminating an Employee

Course 13 - Certificate In Workplace Harassment Online Course
View Course

  • Learn To Recognize and Manage Workplace Harassment
  • The Background
  • The law
  • Identifying harassment
  • An anti-harassment policy: What should be covered?
  • Steps to a healthy workplace
  • Educating employees
  • Anti-harassment policies
  • Employee's rights and responsibilities
  • Developing an Anti-Harassment Policy
  • Policies in the Workplace
  • Proper Procedures in the Workplace
  • If you are being harassed
  • If you are accused of harassing
  • False Allegations
  • Other Options
  • Sexual Harassment
  • Defining sexual harassment
  • Common scenarios
  • Mediation
  • What is mediation?
  • Deciding if it's right
  • How to implement
  • Conflict Resolution
  • How to resolve the situation
  • Seeing both sides
  • Deciding the consequence
  • The Aftermath
  • How to move on
  • Monitoring the situation

Course 14 - Certificate In Workplace Violence Online Course
Reviews 

  • Identify & Manage Violence In Your Workplace
  • Costs to your business
  • Identifying the Bully
  • Abusive workplace behaviors
  • Bullying and personality disorders
  • Narcissism
  • How to Handle Workplace Violence
  • Types of behavior
  • Target the behavior, not the person
  • implement an action plan
  • Risk Assessment
  • Understanding anger and aggression
  • Defusing and de-escalating strategies
  • Communication skills
  • Identifying the hazard
  • Assessing the risk
  • Controlling the risk
  • Evaluating and review
  • Being the Victim
  • What is not considered bullying
  • Steps to take
  • Checklist for Employers
  • Addressing all employees
  • Code of Ethics
  • Policy and procedures
  • Interview Process
  • Identify a bully in the interview process
  • Warning signs
  • Investigation Process
  • Lodging the complaint
  • The investigation
  • The findings
  • Review and closure
  • Developing a Workplace Harassment Policy
  • Scope and philosophy
  • Informal complaint process
  • Formal investigation process

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

(8121)
Average rating 3.5 out of 5 stars
5 star
43%
4 star
33%
3 star
17%
2 star
5%
1 star
2%

7 July 2020 06:12:26 AM

Great course with good detail and many layers. Enjoyed all aspects. Very informative.

26 June 2020 10:11:05 PM

It was a very useful corse for trainer.

12 June 2020 05:00:05 AM

Excellent Course for people who need to produce work based training.

10 June 2020 12:09:57 AM

Very good course. Well put together. A good starting point.

9 June 2020 10:13:54 PM

I like this one, retaining staff and the motivation aspects to reward employees apealsnto me! And it retains talent.

9 June 2020 08:52:22 AM

Very good. I enjoyed it. Would love a bit more slides or even for the case studies to be videos/ scenarios

9 June 2020 07:43:12 AM

The lunch and learn is indeed more than a social activity. It plays an important role in the company.It create a learning and comfortable environment in which participants interacts and provide a useful feedback.

8 June 2020 08:11:54 AM

Great learning. Case studies are not realistic though...

8 June 2020 07:48:55 AM

Very detailed course which is what I needed

7 June 2020 08:39:04 AM

This course has given me exactly what my employer needed for my new role in the organisation. Bought this as a part of a bundle and honestly it includes everything I need to know about the position.

7 June 2020 07:06:52 AM

Informative

6 June 2020 12:27:11 PM

great

4 June 2020 01:20:57 AM

Really enjoyable, efficent, short yet engaging.

2 June 2020 11:10:41 PM

This is quite a lot to absorb, I did this one slowly, and it's got ROI in it aswell, when I've done trainings in the past it was not ROI'd by me anyway because it was a governing body requirement and necessary for the trainee to know how to use the eauipment software for them to be able to do the job. This course is VERY topical because we are currently in the middle of sorting out who and who hasn't been trained in terms of the amount of dopplegangers we have in business. Obviously if we successfully prosecute them all the problem goes away and we can actually SEE the results again of training. I say this because dopplegangers don't care if they're qualified or trained or not, they just want to have free money. The original if still alive, would have been trained but if they are actually in cahoots with their dopplegangers then training is a waste of time. WE NEED PROSECUTIONS!.

20 May 2020 12:15:58 AM

Good, it's reassuring advice, interviews are nerve racking and when interviewing you can sometimes stray off subject and wish you'd stuck to the main questions you have repeated. Lots of good advice.

18 May 2020 11:53:53 PM

I really enjoyed this course, the amount of work per chapter is manageable and one is encouraged to continue to the next. The content is good and it is evident that it was written by someone with experience.

18 May 2020 11:21:23 PM

well informed class

18 May 2020 05:15:09 AM

I found this course very helpful and will be able to put into practice in my role at work

18 May 2020 02:27:16 AM

just excellent and extremely helpful

16 May 2020 01:45:49 AM

Good Information

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1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
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Course Summary

Course ID: 001HRTB
Delivery Mode: Online
Access: Unlimited Lifetime
Time: Study at your own pace
Qualification: Certificate

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