Certificate in Food and Customer Service Skills Training Online Course

Learn about professional food management and food safety

Certificate in Food and Customer Service Skills Training Online Course

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US$1049

Save US$400 (28%)
OFF RRP US$1449
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This Certificate Program prepares students for careers in food services, restaurants, and the hospitality industry

As you prepare for your career in food service or hospitality, you will learn about professional food management and food safety, as well as delivering optimal customer service. Additionally, you will learn about the food service industry and personal management skills that will prepare you for this industry. 

When you complete the program, you will earn a Food & Customer Service Skills Certificate that will also prepare you for the Prometric Certified Professional Food Manager (CPFM) exam.

Get started today, and prepare yourself to enter this exciting career field!

You will be given six (6) months to complete the program; however, since the course work is self-paced, you may be able to complete it in less time.

Career coursework includes the following topics:

  • NEHA professional food management criteria
  • HACCP (Hazard Analysis Critical Control Points) principles
  • Providing an excellent customer experience
  • Dealing with difficult customers
  • Practicing food safety
  • Building communication skills
  • Working in teams
  • Managing yourself and others
  • How to be successful in the restaurant/hospitality world
  • Food services workplace challenges and opportunities

Course Fast Facts:

  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work at your own pace in your own time
  • You will be awarded a certificate at completion of this course

Course Delivery

Upon enrolment, an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

Upon completion of this program, you will earn a Food Services Skills Career Certificate

18 High School Credits

  1. Food and Customer Service Skills Training Preparation Courses
    1. Personal Management Skills 
      1. Sem. 1:  Stress Management, Dealing with Difficult People, Sexual Harassment in the Workplace
      2. Sem. 2:  Time Management Fundamentals and Techniques
    2. Life and Career Skills
      1. Sem. 1:  Communication, Self Management, Work & Life Balance, Building Relationships
      2. Sem. 2:  Workplace Environment, Team Work, Workplace Innovation
    3. Customer Service and Food Safety
      1. Sem. 1:  Customer Service, Workplace and Food Safety
      2. Sem. 2:  NEHA Professional Food Manager
    4. Managing Self and Others
      1. Sem. 1:  Communicating with Power, Budgeting and Saving
      2. Sem. 2:  Managing Change, Motivation, Management Skills, Legal Issues

This program can be taken on a PC or a Mac. You will need Internet access and email capability.

For Windows users, you will need to have Windows XP, Vista, 7, or greater. For Mac users, you will need to have Mac OSX version 10.5 or greater. You will need to use Internet Explorer version 6 or later, Firefox version 10 or later, Apple Safari 5.0.3 or later, or Google Chrome version 0.11.257.201 (including 11.0.696.57 update) or later. You will also need to enable JavaScript in your browser options.

Adobe Flash Player and Adobe Acrobat Reader are required for this program. 

Click here to download the Acrobat Reader.
Click here to download the Flash Player.

Hardware:

  • 1024 x 768, 16-bit (thousands of colors) color display or better
  • Standard mouse, keyboard, speakers and sound card 

All materials for this program are available online.

1. Can I register for programs if I am an international student?

Yes, because These programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

2. How long does it take to complete a program?


All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.

3. Do I have to buy additional materials?


No additional materials are required for this program.

4. Can I get financial assistance?

These courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

5. What happens when I complete the program?


Upon successful completion of the program, you will be awarded a certificate of completion.

6. Am I guaranteed a job?


These programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

7. Who will be my instructor?

Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

8. What software or hardware do I need in order to take online programs and what are the system requirements?


In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

9. Can I use a Mac?

Yes

10. When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

11. How do you do the applied labs if you don’t have equipment?


The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.


12.  What if I don't have enough time to complete my program within the time frame provided?


The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.

Darlene Lawrence is an Academic Coach and Childcare and Education Instructor with 5 years of experience. She is has a Bachelor’s degree in Business Administration and a Master’s degree in teaching.

About this Course

This Certificate Program prepares students for careers in food services, restaurants, and the hospitality industry

As you prepare for your career in food service or hospitality, you will learn about professional food management and food safety, as well as delivering optimal customer service. Additionally, you will learn about the food service industry and personal management skills that will prepare you for this industry. 

When you complete the program, you will earn a Food & Customer Service Skills Certificate that will also prepare you for the Prometric Certified Professional Food Manager (CPFM) exam.

Get started today, and prepare yourself to enter this exciting career field!

You will be given six (6) months to complete the program; however, since the course work is self-paced, you may be able to complete it in less time.

Career coursework includes the following topics:

  • NEHA professional food management criteria
  • HACCP (Hazard Analysis Critical Control Points) principles
  • Providing an excellent customer experience
  • Dealing with difficult customers
  • Practicing food safety
  • Building communication skills
  • Working in teams
  • Managing yourself and others
  • How to be successful in the restaurant/hospitality world
  • Food services workplace challenges and opportunities

Course Fast Facts:

  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work at your own pace in your own time
  • You will be awarded a certificate at completion of this course

Course Delivery

Upon enrolment, an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

Upon completion of this program, you will earn a Food Services Skills Career Certificate

18 High School Credits

  1. Food and Customer Service Skills Training Preparation Courses
    1. Personal Management Skills 
      1. Sem. 1:  Stress Management, Dealing with Difficult People, Sexual Harassment in the Workplace
      2. Sem. 2:  Time Management Fundamentals and Techniques
    2. Life and Career Skills
      1. Sem. 1:  Communication, Self Management, Work & Life Balance, Building Relationships
      2. Sem. 2:  Workplace Environment, Team Work, Workplace Innovation
    3. Customer Service and Food Safety
      1. Sem. 1:  Customer Service, Workplace and Food Safety
      2. Sem. 2:  NEHA Professional Food Manager
    4. Managing Self and Others
      1. Sem. 1:  Communicating with Power, Budgeting and Saving
      2. Sem. 2:  Managing Change, Motivation, Management Skills, Legal Issues

This program can be taken on a PC or a Mac. You will need Internet access and email capability.

For Windows users, you will need to have Windows XP, Vista, 7, or greater. For Mac users, you will need to have Mac OSX version 10.5 or greater. You will need to use Internet Explorer version 6 or later, Firefox version 10 or later, Apple Safari 5.0.3 or later, or Google Chrome version 0.11.257.201 (including 11.0.696.57 update) or later. You will also need to enable JavaScript in your browser options.

Adobe Flash Player and Adobe Acrobat Reader are required for this program. 

Click here to download the Acrobat Reader.
Click here to download the Flash Player.

Hardware:

  • 1024 x 768, 16-bit (thousands of colors) color display or better
  • Standard mouse, keyboard, speakers and sound card 

All materials for this program are available online.

1. Can I register for programs if I am an international student?

Yes, because These programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

2. How long does it take to complete a program?


All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace.

3. Do I have to buy additional materials?


No additional materials are required for this program.

4. Can I get financial assistance?

These courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

5. What happens when I complete the program?


Upon successful completion of the program, you will be awarded a certificate of completion.

6. Am I guaranteed a job?


These programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

7. Who will be my instructor?

Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

8. What software or hardware do I need in order to take online programs and what are the system requirements?


In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

9. Can I use a Mac?

Yes

10. When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

11. How do you do the applied labs if you don’t have equipment?


The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.


12.  What if I don't have enough time to complete my program within the time frame provided?


The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.

Darlene Lawrence is an Academic Coach and Childcare and Education Instructor with 5 years of experience. She is has a Bachelor’s degree in Business Administration and a Master’s degree in teaching.

We provide a 7 Day Money Back Refund on all Courses

Now Only US$1049 Save US$400 (28%)
OFF RRP US$1449
Delivery Method Online
Get Info Pack

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
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Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 007GES234
Delivery Mode: Online
Course Access: 6 months to complete this program
Tutor Support: Yes
Time required: 120 Hours

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