Developing Your Executive Presence Online Bundle, 5 Certificate Courses

Develop Yourself Into An Executive With Presence

Developing Your Executive Presence Online Bundle, 5 Certificate Courses

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Get  Developing Your Executive Presence, Beyond Workplace Politics: Using Social & Emotional Competencies, Self-Leadership, Code of Conduct: Setting the Tone for Your Workplace, Leadership Skills for Supervisors: Communication, Coaching, & Conflict in this Bundle

1. Developing Your Executive Presence: Develop Yourself Into An Executive With Presence

Think of an executive you admire. Chances are you admire them because of the figure they cut across the corporate and financial world. But that figure does not come about by mere chance, it is the product of hard work, experience, and cleverly crafted insight into what makes a good executive presence. You can avail yourself of a hint of those skills with this informative, enlightening, and engaging eLearning educational extravaganza. Enjoy.

This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills.

2. Beyond Workplace Politics: Using Social and Emotional Competencies: How to Cope with Workplace Politics

This elearning version of Beyond Workplace Politics: Using Social and Emotional Competencies will allow you to use Social and Emotional Competencies to lessen the impact of workplace politics in your career.

Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.

3. Self-Leadership: Explore The Four Pillars Of Self-Leadership

Self-leadership combines taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. This course will cover all of these aspects and teach you how to make meaningful, empowered choices while taking action to get where you want to go.

In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.

4. Code of Conduct: Setting the Tone for Your Workplace: How to properly Conduct Yourself in the Workplace

In the work-world not everything is clear cut. When dealing with many people, they can all have many ideas about what is appropriate conduct and what isn’t. This course will take the guesswork out of appropriate conduct by showing how a code of conduct is a required tool for any workplace.

Over the duration of this Code of Conduct: Setting the Tone for Your Workplace course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.

5. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Developing Your Executive Presence Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Developing Your Executive Presence Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Managing Your First Impression

  •     Being Confident, Part One
  •     Being Confident, Part Two
  •     Being Confident, Part Three
  •     Being Confident, Part Four
  •     Dressing for Success
  •     Seven Factors for Success
  •     Making Connections
  •     The Professional Handshake
  •     Five Factors
  •     Tips for Success
  •     Remembering Names
  •     Building Trust and Credibility

Session 3: Interpersonal Communication Skills

  •     Making Connections
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Asking Open and Closed Questions
  •     Open Questions
  •     Closed Questions
  •     Making Connections
  •     Probing Techniques, Part One
  •     Probing Techniques, Part Two
  •     Managing Your Body Language
  •     Making Connections

Session 4: Speaking with Impact

  •     What’s Your Sound?
  •     Things to Consider
  •     Redesigning Yourself for Strength
  •     Five Points for Any Presentation
  •     Making Connections

Session 5: Maintaining Your Impression

  •     A Word About Business Etiquette
  •     Making Connections
  •     Networking Tips and Tricks

Session 6: Three Leadership Skills to Start Mastering Right Now

  •     Delivering Effective Feedback
  •     The Goal of Effective Feedback
  •     The Characteristics of Effective Feedback
  •     Motivational Techniques
  •     What Do You Think?
  •     Coaching Others to Success
  •     The Coaching Formula
  •     The Three Factors

Session 7: Pre-Assignment Review

  •     Skill Area One
  •     Skill Area Two
  •     Skill Area Three
  •     Skill Area Four
  •     Skill Area Five

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Beyond Workplace Politics: Using Social and Emotional Competencies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

Session 2: What is Workplace Politics?

  • Workplace Politics
  • Formal Versus Informal Hierarchy
  • What to Do About Rumors

Session 3: Lessons from Social and Emotional Intelligence

  • History of Social and Emotional Intelligence
  • Defining Social and Emotional Intelligence

Session 4: Self-Awareness

  • Understanding Self-Awareness

Session 5: Self-Management

  • Understanding Self-Management
  • Improving Self-Management through Reflection
  • Reflective Diary

Session 6: Social Awareness

  • Empathy, Organizational and Service Awareness
  • Empathy
  • Organizational Awareness
  • Service Awareness

Session 7: Good Relationship Skills

  • Identifying Relationship Skills
  • N’Derial III, Part One
  • N’Derial III, Part Two
  • Individual Action Steps
  • Reflection

Session 8: Responsible Decision Making

  • Decision Making
  • Decision-Making Traps
  • Decision Wheel
  • Decision Wheel Method

Session 9: Creating Your Workplace Philosophy

  • Philosophy Statement
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Self-Leadership Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: What is Self-Leadership

  •     Defining Self-Leadership
  •     Defining Self-Leadership
  •     Four Pillars of Self-Leadership
  •     Making Connections

Session 3: Knowing Who You Are

  •     Creating a Personal Vision Statement
  •     Step One Identify Your Values
  •     Step Two Define Your Values
  •     Step Three Put It All Together
  •     Identifying Dreams and Setting Goals
  •     Dream Examples
  •     SPIRIT
  •     Writing Tips
  •     Getting Goals on Paper
  •     Setting Ourselves Up For Success
  •     Building Accountability Into Your Goals

Session 4: Change Management

  •     Control and Change
  •     Making Connections

Session 5: Knowing What You Do

  •     Your Behavior
  •     Negative Cues
  •     Positive Cues
  •     Making Connections
  •     Making Connections
  •     Lifelong Learning
  •     Lifelong Learning
  •     Learning Plans
  •     Making Connections

Session 6: Motivation for Optimists

  •     Motivation from Within
  •     Making Connections
  •     Creating a Motivational Climate
  •     The Value of Optimism
  •     ABC’s of Optimism
  •     Pessimism vs. Optimism
  •     VET Process
  •     Adversities

Session 7: Using What You Know

  •     Our Physical Self
  •     Questions to Consider
  •     Questions to Consider
  •     Emotional Intelligence
  •     The Seven Emotions
  •     What Do Emotions Tell Us
  •     Applying Emotional Intelligence

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Code of Conduct: Setting the Tone for Your Workplace Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Is It, and Why?

  • For Your Consideration, Part One
  • For Your Consideration, Part Two
  • Pre-Assignment Review

 Session 3: What to Leave In, What to Leave Out

  • What to Leave In, What to Leave Out
  • What to Include
  • What to Exclude
  • Identifying Areas of Risk, Part One
  • Identifying Areas of Risk, Part Two
  • Evaluation Methods
  • Who Writes It? Part One
  • Who Writes It? Part Two

 Session 4: What’s It All About?

  • In a Word
  • Spreading the Word
  • Training
  • Violations

 Session 5: A Random Sample

  • Sample Codes
  • Asimov’s Three Laws of Robotics
  • Code of Conduct for Members of the United States Armed Forces
  • Principles of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Response Programmes
  • For Your Consideration

 Session 6: What to Do When You Make a Mistake

  • What to Do When You Make a Mistake

 Session 7: Auditing

  • Auditing
  • Auditing Techniques
  • Sample Audit Questions

 Session 8: Putting it Together

  • The Toolbox
  • Online resources
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Get  Developing Your Executive Presence, Beyond Workplace Politics: Using Social & Emotional Competencies, Self-Leadership, Code of Conduct: Setting the Tone for Your Workplace, Leadership Skills for Supervisors: Communication, Coaching, & Conflict in this Bundle

1. Developing Your Executive Presence: Develop Yourself Into An Executive With Presence

Think of an executive you admire. Chances are you admire them because of the figure they cut across the corporate and financial world. But that figure does not come about by mere chance, it is the product of hard work, experience, and cleverly crafted insight into what makes a good executive presence. You can avail yourself of a hint of those skills with this informative, enlightening, and engaging eLearning educational extravaganza. Enjoy.

This course is going to provide you with the boost you might need to get the most out of your inter-personal skills as you develop yourself into an executive with presence that will be the marvel of your coworkers and others you meet. It will help you consider the first impressions you make on others, your interpersonal skills, your speaking and listening skills, plus sharpens your leadership skills.

2. Beyond Workplace Politics: Using Social and Emotional Competencies: How to Cope with Workplace Politics

This elearning version of Beyond Workplace Politics: Using Social and Emotional Competencies will allow you to use Social and Emotional Competencies to lessen the impact of workplace politics in your career.

Upon completing this course you will have developed the skills that will allow you to cope with workplace politics which crop up in every workplace where there is more than one person. You will learn exactly what workplace politics are and then delve into learning lessons from social and emotional intelligence. The course takes you along through a look at self-awareness, self-management and into social awareness. Your learning journey continues with consideration of good relationship skills, responsible decision making and wraps up with a chance for you to create your own workplace philosophy.

3. Self-Leadership: Explore The Four Pillars Of Self-Leadership

Self-leadership combines taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. This course will cover all of these aspects and teach you how to make meaningful, empowered choices while taking action to get where you want to go.

In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.

4. Code of Conduct: Setting the Tone for Your Workplace: How to properly Conduct Yourself in the Workplace

In the work-world not everything is clear cut. When dealing with many people, they can all have many ideas about what is appropriate conduct and what isn’t. This course will take the guesswork out of appropriate conduct by showing how a code of conduct is a required tool for any workplace.

Over the duration of this Code of Conduct: Setting the Tone for Your Workplace course, you will learn the whys and whats of a workplace code of conduct. You learn why they are needed, who they apply to, how to develop and implement one, and how to train employees on it.

5. Leadership Skills for Supervisors: Communication, Coaching, and Conflict: Master The Three Fundamental Skills Of Leadership

There are three fundamental skill areas that all leaders need to master: communication, coaching, and conflict. This introductory workshop will give you basic skills in all three areas.

In this course, you will learn about coaching models, conflict resolution techniques, and ways to communicate with your employees. You will also complete Velsoft’s signature leadership assessment to help you identify how to connect with others. As a bonus, you will receive an introduction to some important leadership theories, including the Situational Leadership II® model and servant leadership.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificates 

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

These courses are internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Developing Your Executive Presence Online Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Certificate In Developing Your Executive Presence Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Managing Your First Impression

  •     Being Confident, Part One
  •     Being Confident, Part Two
  •     Being Confident, Part Three
  •     Being Confident, Part Four
  •     Dressing for Success
  •     Seven Factors for Success
  •     Making Connections
  •     The Professional Handshake
  •     Five Factors
  •     Tips for Success
  •     Remembering Names
  •     Building Trust and Credibility

Session 3: Interpersonal Communication Skills

  •     Making Connections
  •     Active Listening Skills
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Asking Open and Closed Questions
  •     Open Questions
  •     Closed Questions
  •     Making Connections
  •     Probing Techniques, Part One
  •     Probing Techniques, Part Two
  •     Managing Your Body Language
  •     Making Connections

Session 4: Speaking with Impact

  •     What’s Your Sound?
  •     Things to Consider
  •     Redesigning Yourself for Strength
  •     Five Points for Any Presentation
  •     Making Connections

Session 5: Maintaining Your Impression

  •     A Word About Business Etiquette
  •     Making Connections
  •     Networking Tips and Tricks

Session 6: Three Leadership Skills to Start Mastering Right Now

  •     Delivering Effective Feedback
  •     The Goal of Effective Feedback
  •     The Characteristics of Effective Feedback
  •     Motivational Techniques
  •     What Do You Think?
  •     Coaching Others to Success
  •     The Coaching Formula
  •     The Three Factors

Session 7: Pre-Assignment Review

  •     Skill Area One
  •     Skill Area Two
  •     Skill Area Three
  •     Skill Area Four
  •     Skill Area Five

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 2 - Certificate In Beyond Workplace Politics: Using Social and Emotional Competencies Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment, Part One
  • Pre-Assignment, Part Two

Session 2: What is Workplace Politics?

  • Workplace Politics
  • Formal Versus Informal Hierarchy
  • What to Do About Rumors

Session 3: Lessons from Social and Emotional Intelligence

  • History of Social and Emotional Intelligence
  • Defining Social and Emotional Intelligence

Session 4: Self-Awareness

  • Understanding Self-Awareness

Session 5: Self-Management

  • Understanding Self-Management
  • Improving Self-Management through Reflection
  • Reflective Diary

Session 6: Social Awareness

  • Empathy, Organizational and Service Awareness
  • Empathy
  • Organizational Awareness
  • Service Awareness

Session 7: Good Relationship Skills

  • Identifying Relationship Skills
  • N’Derial III, Part One
  • N’Derial III, Part Two
  • Individual Action Steps
  • Reflection

Session 8: Responsible Decision Making

  • Decision Making
  • Decision-Making Traps
  • Decision Wheel
  • Decision Wheel Method

Session 9: Creating Your Workplace Philosophy

  • Philosophy Statement
  • A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Certificate In Self-Leadership Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: What is Self-Leadership

  •     Defining Self-Leadership
  •     Defining Self-Leadership
  •     Four Pillars of Self-Leadership
  •     Making Connections

Session 3: Knowing Who You Are

  •     Creating a Personal Vision Statement
  •     Step One Identify Your Values
  •     Step Two Define Your Values
  •     Step Three Put It All Together
  •     Identifying Dreams and Setting Goals
  •     Dream Examples
  •     SPIRIT
  •     Writing Tips
  •     Getting Goals on Paper
  •     Setting Ourselves Up For Success
  •     Building Accountability Into Your Goals

Session 4: Change Management

  •     Control and Change
  •     Making Connections

Session 5: Knowing What You Do

  •     Your Behavior
  •     Negative Cues
  •     Positive Cues
  •     Making Connections
  •     Making Connections
  •     Lifelong Learning
  •     Lifelong Learning
  •     Learning Plans
  •     Making Connections

Session 6: Motivation for Optimists

  •     Motivation from Within
  •     Making Connections
  •     Creating a Motivational Climate
  •     The Value of Optimism
  •     ABC’s of Optimism
  •     Pessimism vs. Optimism
  •     VET Process
  •     Adversities

Session 7: Using What You Know

  •     Our Physical Self
  •     Questions to Consider
  •     Questions to Consider
  •     Emotional Intelligence
  •     The Seven Emotions
  •     What Do Emotions Tell Us
  •     Applying Emotional Intelligence

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 4 - Certificate In Code of Conduct: Setting the Tone for Your Workplace Online Course

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: What Is It, and Why?

  • For Your Consideration, Part One
  • For Your Consideration, Part Two
  • Pre-Assignment Review

 Session 3: What to Leave In, What to Leave Out

  • What to Leave In, What to Leave Out
  • What to Include
  • What to Exclude
  • Identifying Areas of Risk, Part One
  • Identifying Areas of Risk, Part Two
  • Evaluation Methods
  • Who Writes It? Part One
  • Who Writes It? Part Two

 Session 4: What’s It All About?

  • In a Word
  • Spreading the Word
  • Training
  • Violations

 Session 5: A Random Sample

  • Sample Codes
  • Asimov’s Three Laws of Robotics
  • Code of Conduct for Members of the United States Armed Forces
  • Principles of Conduct for the International Red Cross and Red Crescent Movement and NGOs in Disaster Response Programmes
  • For Your Consideration

 Session 6: What to Do When You Make a Mistake

  • What to Do When You Make a Mistake

 Session 7: Auditing

  • Auditing
  • Auditing Techniques
  • Sample Audit Questions

 Session 8: Putting it Together

  • The Toolbox
  • Online resources
  • Making Connections
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 5 - Certificate In Leadership Skills for Supervisors: Communication, Coaching, and Conflict Online Course

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Pre-Assignment Review

  •     Making Connections

Session 3: Whats Your Type? How About Mine?

  •     Seeking Information
  •     Identifying Your Characteristics and Preferences
  •     Questionnaire
  •     What Does it Mean To Have a Number?
  •     Mostly As – Inquiring Rationals, Part One
  •     Mostly As – Inquiring Rationals, Part Two
  •     Mostly Bs – Authentic Idealists, Part One
  •     Mostly Bs – Authentic Idealists, Part Two
  •     Mostly Cs – Organized Guardians, Part One
  •     Mostly Cs – Organized Guardians, Part Two
  •     Mostly Ds – Resourceful Artisans, Part One
  •     Mostly Ds – Resourceful Artisans, Part Two
  •     Whats Important?
  •     Debrief
  •     Understanding Introverts and Extroverts
  •     Questionnaire
  •     Using the Continuum
  •     Case Study

Session 4: Understanding Leadership

  •     About Leadership
  •     The Situational Leadership II® Model
  •     Understanding Your Comfort Zone
  •     Choosing Our Style
  •     The Cyclical Process
  •     Managing Performance
  •     Making Connections
  •     Servant Leadership
  •     Making Connections
  •     Onboarding and Orientation
  •     First Day Disasters
  •     Considering the Consequences

Session 5: Manage Your Time and Your Energy

  •     Introduction
  •     Larks and Owls
  •     SPIRIT Goals
  •     Organizing Your Workspace, Part One
  •     Organizing Your Workspace, Part Two
  •     Organizing Your Workspace, Part Three
  •     Our Top Time Management Tip

Session 6: The Commitment Curve

  •     The Big Picture
  •     The Phases of the Curve
  •     Stages of the Curve
  •     Stage One: Uninformed Optimism
  •     Stage Two: Informed Pessimism
  •     Stage Three: Hopeful Realism
  •     Stage Four: Informed Optimism
  •     Summary
  •     What Can Be Done to Bridge the Commitment Gap?

Session 7: Employee Development Models

  •     The Coaching Model
  •     Step One: Frame a Conversation, Part One
  •     Step One: Frame a Conversation, Part Two
  •     Step Two: Create Opportunities
  •     Step Three: Create an Action Plan
  •     Step Four: Give Feedback, Part One
  •     Step Four: Give Feedback, Part Two
  •     The Dialogue Model
  •     Defining I Messages
  •     Building the Message
  •     Description Techniques
  •     The Consequences and Benefits Matrix

Session 8: Dealing with Conflict and Difficult Issues

  •     Reflection
  •     Techniques for Resolving Conflict

Session 9: What Successful Leaders Do

  •     Secrets to Success
  •     Creating the Right Environment
  •     Making Connections
  •     Practices to Practice
  •     Making Connections

Session 10: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

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Delivery Method Online
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Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Internationally recognized by the IAOTS.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID No.: 002DYEP5CB
Delivery Mode: Online
Course Access: Unlimited lifetime access to course material
Time required: Study at your own pace
Course Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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