New Technology and the Fair Debt Collections Practices Act Online Webinar

Are You Sure Your Debt Collection Practices Are Compliant With The FDCPA?

New Technology and the Fair Debt Collections Practices Act Online Webinar

Pay Upfront US$219
Get Info Pack

Are You Sure Your Debt Collection Practices Are Compliant With The FDCPA?

Gain important knowledge and learn up-to-date information regarding the interplay between the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act and the use of new technology in contacting debtors. We will cover the use of voicemails, caller ID, emails, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt collection industry. Learn how the statute is being interpreted and applied by the courts to the new technology available to the industry.

Learning Objectives

  • You will be able to define jurisdictional considerations.
  • You will be able to identify damages of statute of limitation.
  • You will be able to discuss electronic communication.
  • You will be able to recognize social media issues.

Course Fast Facts:

  1. Learn everything you need to know about New Technology and the Fair Debt Collections Practices Act
  2. Comprehensive agenda covering New Technology and the Fair Debt Collections Practices Act
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Banking and Finance Law instructors
  5. Certificate of completion
  6. Available in multiple formats where you can choose the best format for your needs

Available in :

  • Live Webinar : 90 Minute live streaming program
  • OnDemand Webinar : Archived webinar presentation with audio and slideshow including downloadable reference manual. Watch online anytime.
  • Audio & Reference Manual : PDF and MP3 files delivered on a USB flash drive. Listen and read on any compatible device.
  • MP3 Download : Audio recording of a webinar and reference manual delivered by download. Listen anytime on any compatible device.

Course Delivery

This program is available in several formats. Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

This course is being supplied by Lorman.

Fair Debt Collections Practices Act (FDCPA) – Overview

  •     Important Elements
  •     Violation Notice
  •     MiniMiranda Warning
  •     Jurisdictional Considerations
  •     Ceasing Communications
  •     Debt Contract
  •     Telephone and Written Contract With Debtor
  •     Fair Credit Extension Uniformity Act

Telephonic Communication – Telephone Consumer Protection Act   

  •     Application to Debt Collection
  •     Express Consent
  •     Damages of Statute of Limitation
  •     Willfully or Knowingly
  •     Communicating via Cell Phone
  •     Auto-Dialers
  •     Frequency of Calls
  •     Potential Violations
  •     Case Law
  •     Voicemail
  •     Inherent Tension
  •     Conflicting Sections of FDCPA on Voicemails
  •     Past Practice
  •     Changing Practice
  •     Case Law
  •     Caller ID

 Electronic Communication

  •     Email
  •     Text Messages

 Social Media

  •     Issues and Case Law
  •     Facebook®
  •     Linkedin® and Twitter®

GENERAL REQUIREMENTS:

Entry Requirements
Students must have basic literacy and numeracy skills.

Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements
Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:
Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:
OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari)


For LIVE WEBINARS:

Q:  What is the webinar viewer?
A:  Not every live webinar will have the webinar viewer. The webinar viewer is an online PowerPoint® presentation that the speaker will manipulate. You can access the webinar viewer through a link provided in your confirmation email.  Again, Internet access is required.

Q:  What is a live webinar?
A:  A live webinar is a live training program in which the audio is streamed over the Internet or accessed over phone lines and the written materials are accessed via the Internet. Audio and video reception capabilities of your computer set-up is required.

Q:  How do I access the live webinar?
A:   Once you have registered for the live webinar, you will receive a confirmation email with a link and an individual PIN to stream the audio over the Internet and access the reference materials.

Q:  How do I access the reference materials?
A:  Your confirmation email includes a link to the reference materials for your live webinar. The reference materials are typically available for download a day or two before the live webinar.

For OnDemand WEBINARS:

Q:  What is an OnDemand webinar?
A:  OnDemand webinars are self-paced online programs that allow you to earn continuing education credit at your convenience. Each program includes a downloadable PDF reference manual. A PDF viewer is required.

Q:  My OnDemand webinar is not functioning properly. What can I do?
A:  Adobe Flash 9+ with Javascript enabled is needed to view the program.

Nicholas D. Krawec, Esq.

Nicholas D. Krawec, Esq.

Bernstein-Burkley, P.C.

  • Partner with Bernstein-Burkley, P.C.
  • Practices in the areas of commercial litigation, collection law and creditors’ rights
  • Has written and spoken on many topics related to his areas of expertise
  • Listed as a Pennsylvania Super Lawyer, in the field of creditors’ rights since 2008, by Philadelphia magazine
  • Certified by the American Board of Certification as a creditors’ rights specialist
  • J.D. degree, Duquesne University; B.A. degree, cum laude, University of Pittsburgh
Raymond P. Wendolowski, Jr., Esq.

aymond P. Wendolowski, Jr., Esq.

Bernstein-Burkley, P.C.

  • Associate with Bernstein-Burkley, P.C.’s Creditors’ Rights group
  • Focuses primarily on commercial collection litigation
  • Responsible for the filing and defense of mechanics’ liens, foreclosure actions, replevins, bond litigation, involuntary bankruptcies and other credit-related matters
  • Involved with a number of professional organizations, including the Allegheny County Bar Association (ACBA) where he graduated the Bar Leadership Initiative program and is a current member of the Education Committee
  • Served as a lecturer for Lorman Education Services, as well as for local credit industry trade groups, on credit, collections and collection-related topics
  • Licensed to practice law in Pennsylvania and was admitted to practice before the United States District Court for the Western District of Pennsylvania in 2011
About this Course

Are You Sure Your Debt Collection Practices Are Compliant With The FDCPA?

Gain important knowledge and learn up-to-date information regarding the interplay between the Fair Debt Collection Practices Act, the Telephone Consumer Protection Act and the use of new technology in contacting debtors. We will cover the use of voicemails, caller ID, emails, text messages and faxes, and discuss recent case law addressing the application of this technology to the debt collection industry. Learn how the statute is being interpreted and applied by the courts to the new technology available to the industry.

Learning Objectives

  • You will be able to define jurisdictional considerations.
  • You will be able to identify damages of statute of limitation.
  • You will be able to discuss electronic communication.
  • You will be able to recognize social media issues.

Course Fast Facts:

  1. Learn everything you need to know about New Technology and the Fair Debt Collections Practices Act
  2. Comprehensive agenda covering New Technology and the Fair Debt Collections Practices Act
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading Banking and Finance Law instructors
  5. Certificate of completion
  6. Available in multiple formats where you can choose the best format for your needs

Available in :

  • Live Webinar : 90 Minute live streaming program
  • OnDemand Webinar : Archived webinar presentation with audio and slideshow including downloadable reference manual. Watch online anytime.
  • Audio & Reference Manual : PDF and MP3 files delivered on a USB flash drive. Listen and read on any compatible device.
  • MP3 Download : Audio recording of a webinar and reference manual delivered by download. Listen anytime on any compatible device.

Course Delivery

This program is available in several formats. Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

This course is being supplied by Lorman.

Fair Debt Collections Practices Act (FDCPA) – Overview

  •     Important Elements
  •     Violation Notice
  •     MiniMiranda Warning
  •     Jurisdictional Considerations
  •     Ceasing Communications
  •     Debt Contract
  •     Telephone and Written Contract With Debtor
  •     Fair Credit Extension Uniformity Act

Telephonic Communication – Telephone Consumer Protection Act   

  •     Application to Debt Collection
  •     Express Consent
  •     Damages of Statute of Limitation
  •     Willfully or Knowingly
  •     Communicating via Cell Phone
  •     Auto-Dialers
  •     Frequency of Calls
  •     Potential Violations
  •     Case Law
  •     Voicemail
  •     Inherent Tension
  •     Conflicting Sections of FDCPA on Voicemails
  •     Past Practice
  •     Changing Practice
  •     Case Law
  •     Caller ID

 Electronic Communication

  •     Email
  •     Text Messages

 Social Media

  •     Issues and Case Law
  •     Facebook®
  •     Linkedin® and Twitter®

GENERAL REQUIREMENTS:

Entry Requirements
Students must have basic literacy and numeracy skills.

Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements
Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:
Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:
OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari)


For LIVE WEBINARS:

Q:  What is the webinar viewer?
A:  Not every live webinar will have the webinar viewer. The webinar viewer is an online PowerPoint® presentation that the speaker will manipulate. You can access the webinar viewer through a link provided in your confirmation email.  Again, Internet access is required.

Q:  What is a live webinar?
A:  A live webinar is a live training program in which the audio is streamed over the Internet or accessed over phone lines and the written materials are accessed via the Internet. Audio and video reception capabilities of your computer set-up is required.

Q:  How do I access the live webinar?
A:   Once you have registered for the live webinar, you will receive a confirmation email with a link and an individual PIN to stream the audio over the Internet and access the reference materials.

Q:  How do I access the reference materials?
A:  Your confirmation email includes a link to the reference materials for your live webinar. The reference materials are typically available for download a day or two before the live webinar.

For OnDemand WEBINARS:

Q:  What is an OnDemand webinar?
A:  OnDemand webinars are self-paced online programs that allow you to earn continuing education credit at your convenience. Each program includes a downloadable PDF reference manual. A PDF viewer is required.

Q:  My OnDemand webinar is not functioning properly. What can I do?
A:  Adobe Flash 9+ with Javascript enabled is needed to view the program.

Nicholas D. Krawec, Esq.

Nicholas D. Krawec, Esq.

Bernstein-Burkley, P.C.

  • Partner with Bernstein-Burkley, P.C.
  • Practices in the areas of commercial litigation, collection law and creditors’ rights
  • Has written and spoken on many topics related to his areas of expertise
  • Listed as a Pennsylvania Super Lawyer, in the field of creditors’ rights since 2008, by Philadelphia magazine
  • Certified by the American Board of Certification as a creditors’ rights specialist
  • J.D. degree, Duquesne University; B.A. degree, cum laude, University of Pittsburgh
Raymond P. Wendolowski, Jr., Esq.

aymond P. Wendolowski, Jr., Esq.

Bernstein-Burkley, P.C.

  • Associate with Bernstein-Burkley, P.C.’s Creditors’ Rights group
  • Focuses primarily on commercial collection litigation
  • Responsible for the filing and defense of mechanics’ liens, foreclosure actions, replevins, bond litigation, involuntary bankruptcies and other credit-related matters
  • Involved with a number of professional organizations, including the Allegheny County Bar Association (ACBA) where he graduated the Bar Leadership Initiative program and is a current member of the Education Committee
  • Served as a lecturer for Lorman Education Services, as well as for local credit industry trade groups, on credit, collections and collection-related topics
  • Licensed to practice law in Pennsylvania and was admitted to practice before the United States District Court for the Western District of Pennsylvania in 2011

We provide a 7 Day Money Back Refund on all Courses

Pay Upfront US$219
Delivery Method
Get Info Pack

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Course Summary

Course ID: 101LRNTFDC
Delivery Mode: Online
Access: 90 days
Tutor Support: Yes
Time: 65 minutes
Qualification: Certificate

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