Certificate in An Introduction to Conflict Management Online Course

Learn how to deal with the inevitable conflicts


NOW ONLY

US$449

Save US$750 (63%)
OFF RRP US$1199
Get Info Pack

Learn how to deal with the inevitable conflicts

No matter what kind of business you work in, there will always be issues within teams. Dealing with the ensuing conflicts is one of the biggest challenges of any managerial role. This great value, short online course is designed to help you deal with the inevitable conflicts you will be expected to resolve, calmly and efficiently.

What Will I Learn?

Not only will you learn what conflict is, you’ll come away from the lesson full of ideas and strategies for successfully dealing with the issues that arise in your team. You’ll also gain valuable insight into what causes conflict in the first place and how different personality types will potentially respond to difficult situations.

How Does it Work?

The online nature of the learning means there will be no conflict when it comes to fitting your study around your existing work commitments. The content is specially tailored to give you the best possible training in conflict management with practicality and interactivity at the heart of the experience. Choose one of our additional Conflict Resolution Courses and feel confident at settling stressful issues. 

KEY LEARNING POINTS

With our workplace conflict resolution training will help you Work through the comprehensive content to get competent and confident when it comes to resolving conflict.

  • Explore the fact that once you are promoted to a position of responsibility, part of your role will involve identifying, managing and resolving conflict within the teams who report into you.
  • Learn how to deal with the situation when you are faced with a conflict issue such as a difference of opinion between employees.
  • Discover the different methods of conflict management and identify which approach will work best for you.
  • Watch a ‘Conflict management’ slideshow on the Slide Share website before moving on to a slideshow looking at how common conflict is in the workplace and ideas for dealing with it.
  • Read an article and watch a video on Forming, Storming, Norming and Performing: Understanding the Stages of Team Formation on the Mind Tools website.
  • Further your knowledge with a presentation on conflict management.
  • Gain an insight into good practice examples by watching a video entitled Four Tips for Managing Conflict.
  • In the extended learning and independent study section, consolidate your knowledge with reading material on strategies to resolve conflict, cross cultural conflict resolution, the differences between arbitration and conciliation and more.
  • Complete the multiple choice assessment to prove your new found skills in conflict resolution.

ADVANTAGES OF THIS COURSE

  • Technical support is on hand if you encounter problems.
  • The lesson includes an activity sheet, allowing you to complete tasks before taking the final assessment.
  • The combination of reading material, presentations, videos, activities and opportunities for further study means all learning styles are catered for and study is fun, practical and engaging.
  • Access to the course is for 12 months on signing up.
  • Not only is the ability to successfully resolve conflicts an in demand professional skill, it’s also incredibly useful in all areas of life.

Get confident resolving conflict today by signing up to An Introduction to Conflict Management.

Note: Certificates must be applied within 3 months of course completion.

Cache Endorsed Certificates are included with the course and are available after completion.

Course Fast Facts:

  • Easy to follow and understand
  • Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  • You can study from home or at work, at your own pace, in your own time
  • You will be awarded a Certificate of Completion of this course

Course Delivery
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email) by Courses for Success, in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation
All students who complete the course receive a downloadable certificate of completion.

These courses are provided by e-Careers in partnership with Laser Learning.

Image result for cache logo

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Learn how to deal with the inevitable conflicts

No matter what kind of business you work in, there will always be issues within teams. Dealing with the ensuing conflicts is one of the biggest challenges of any managerial role. This great value, short online course is designed to help you deal with the inevitable conflicts you will be expected to resolve, calmly and efficiently.

What Will I Learn?

Not only will you learn what conflict is, you’ll come away from the lesson full of ideas and strategies for successfully dealing with the issues that arise in your team. You’ll also gain valuable insight into what causes conflict in the first place and how different personality types will potentially respond to difficult situations.

How Does it Work?

The online nature of the learning means there will be no conflict when it comes to fitting your study around your existing work commitments. The content is specially tailored to give you the best possible training in conflict management with practicality and interactivity at the heart of the experience. Choose one of our additional Conflict Resolution Courses and feel confident at settling stressful issues. 

KEY LEARNING POINTS

With our workplace conflict resolution training will help you Work through the comprehensive content to get competent and confident when it comes to resolving conflict.

  • Explore the fact that once you are promoted to a position of responsibility, part of your role will involve identifying, managing and resolving conflict within the teams who report into you.
  • Learn how to deal with the situation when you are faced with a conflict issue such as a difference of opinion between employees.
  • Discover the different methods of conflict management and identify which approach will work best for you.
  • Watch a ‘Conflict management’ slideshow on the Slide Share website before moving on to a slideshow looking at how common conflict is in the workplace and ideas for dealing with it.
  • Read an article and watch a video on Forming, Storming, Norming and Performing: Understanding the Stages of Team Formation on the Mind Tools website.
  • Further your knowledge with a presentation on conflict management.
  • Gain an insight into good practice examples by watching a video entitled Four Tips for Managing Conflict.
  • In the extended learning and independent study section, consolidate your knowledge with reading material on strategies to resolve conflict, cross cultural conflict resolution, the differences between arbitration and conciliation and more.
  • Complete the multiple choice assessment to prove your new found skills in conflict resolution.

ADVANTAGES OF THIS COURSE

  • Technical support is on hand if you encounter problems.
  • The lesson includes an activity sheet, allowing you to complete tasks before taking the final assessment.
  • The combination of reading material, presentations, videos, activities and opportunities for further study means all learning styles are catered for and study is fun, practical and engaging.
  • Access to the course is for 12 months on signing up.
  • Not only is the ability to successfully resolve conflicts an in demand professional skill, it’s also incredibly useful in all areas of life.

Get confident resolving conflict today by signing up to An Introduction to Conflict Management.

Note: Certificates must be applied within 3 months of course completion.

Cache Endorsed Certificates are included with the course and are available after completion.

Course Fast Facts:

  • Easy to follow and understand
  • Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  • You can study from home or at work, at your own pace, in your own time
  • You will be awarded a Certificate of Completion of this course

Course Delivery
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email) by Courses for Success, in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation
All students who complete the course receive a downloadable certificate of completion.

These courses are provided by e-Careers in partnership with Laser Learning.

Image result for cache logo

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only US$449 Save US$750 (63%)
OFF RRP US$1199
Delivery Method Online
Get Info Pack

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Features:
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Course Summary

Course ID No.: 006ECL3AS
Delivery Mode: Online
Course Access: 16 Months
Time required: Study at your own pace
Qualification: Certificate

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