Certificate in Medical Secretary Online Course

Become a successful medical secretary


NOW ONLY

US$349

Save US$350 (50%)
OFF RRP US$699
Get Info Pack

Become a successful medical secretary

Medical secretaries are the backbone of every GP practice, providing the first point of contact with the public and taking responsibility for the all-important job of taking appointments and providing crucial administrative support to the medical staff. Whether you’re already working in a doctor’s surgery or are looking for a change of career, this Medical Secretary Certificate will provide you with expertise and confidence in this important job where a caring, friendly attitude is every bit as important as efficiency and great organisational skills.

Sixteen Easy-to-Complete Modules

You can study at your own pace, completing the modules and passing the test in days. Alternatively, you can take more time over the Certificate as you fit it around work and family commitments. The choice is yours – as long as you have access to the internet, the beauty of this easy-to-complete Certificate is you can work whenever and wherever suits you, with the added benefit of online support and the facility to revisit the modules whenever you like to brush up on your knowledge and skills.

Prove Your Professionalism

Medical secretary jobs are sought after, so get ahead of the game by making sure you’re the candidate with the most up-to-date knowledge and an attitude that stands out from the crowd. When you complete the multiple choice quiz at the end of the course, you can immediately download and print your certificate to impress your potential employers.

This course has been fully accessed and approved by IVCAS (Independent Vocational Course Appraisal Service)*. For more Information Click here

KEY LEARNING POINTS

Show you’re serious about providing a reliable and impressively professional service for your GP by studying this comprehensive course.

  • Gain insight into the many day-to-day duties of a medical secretary.
  • Learn how to keep on top of your appointment-booking system.
  • Study different filing systems and gain the skills and confidence necessary to set up the one that works best for you.
  • Understand the crucial issue of patient confidentiality and learn how patient confidentiality differs from patient privacy.
  • Learn about the important job of keeping accurate and up-to-date medical records for patients.
  • Break through medical jargon and terminology so you can provide efficient support to GPs.
  • Get to grips with the technology used to generate electronic prescriptions, patient registrations and more.
  • Become well-informed about important health and safety issues in the workplace.
  • Gain confidence in supply and inventory management.
  • Learn about the communication and people skills you will need to be a successful medical secretary.

ADVANTAGES OF THIS COURSE

  • Complete the modules at your own pace, whenever and wherever suits you.
  • Use your tablet, phone or computer to study. All you need is internet access and you’re good to go.
  • Enjoy online support as you work towards your Certificate.
  • Study is easy and achievable with 16 easy-to-manage modules, packed with information to boost your professionalism and skills.
  • Refresh your knowledge in the future by revisiting the modules any time you like.
  • Prove your new-found skills by completing the test at the end of the course and downloading the verifiable, industry-recognised certificate.
  • Set yourself apart from the competition by proving you’re serious about your career as a medical secretary by completing this comprehensive Certificate.

What are you waiting for? Give your career a health boost by enrolling today and taking your first step towards being a valued and trusted part of your local medical team.

Course Fast Facts:

  • Easy to follow and understand
  • Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  • You can study from home or at work, at your own pace, in your own time
  • You will be awarded a Certificate of Completion of this course

Course Delivery
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation
All students who complete the course receive a downloadable certificate of completion.

Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patents and established patients
  • Types of appointment reminders

Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intranet

Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

About this Course

Become a successful medical secretary

Medical secretaries are the backbone of every GP practice, providing the first point of contact with the public and taking responsibility for the all-important job of taking appointments and providing crucial administrative support to the medical staff. Whether you’re already working in a doctor’s surgery or are looking for a change of career, this Medical Secretary Certificate will provide you with expertise and confidence in this important job where a caring, friendly attitude is every bit as important as efficiency and great organisational skills.

Sixteen Easy-to-Complete Modules

You can study at your own pace, completing the modules and passing the test in days. Alternatively, you can take more time over the Certificate as you fit it around work and family commitments. The choice is yours – as long as you have access to the internet, the beauty of this easy-to-complete Certificate is you can work whenever and wherever suits you, with the added benefit of online support and the facility to revisit the modules whenever you like to brush up on your knowledge and skills.

Prove Your Professionalism

Medical secretary jobs are sought after, so get ahead of the game by making sure you’re the candidate with the most up-to-date knowledge and an attitude that stands out from the crowd. When you complete the multiple choice quiz at the end of the course, you can immediately download and print your certificate to impress your potential employers.

This course has been fully accessed and approved by IVCAS (Independent Vocational Course Appraisal Service)*. For more Information Click here

KEY LEARNING POINTS

Show you’re serious about providing a reliable and impressively professional service for your GP by studying this comprehensive course.

  • Gain insight into the many day-to-day duties of a medical secretary.
  • Learn how to keep on top of your appointment-booking system.
  • Study different filing systems and gain the skills and confidence necessary to set up the one that works best for you.
  • Understand the crucial issue of patient confidentiality and learn how patient confidentiality differs from patient privacy.
  • Learn about the important job of keeping accurate and up-to-date medical records for patients.
  • Break through medical jargon and terminology so you can provide efficient support to GPs.
  • Get to grips with the technology used to generate electronic prescriptions, patient registrations and more.
  • Become well-informed about important health and safety issues in the workplace.
  • Gain confidence in supply and inventory management.
  • Learn about the communication and people skills you will need to be a successful medical secretary.

ADVANTAGES OF THIS COURSE

  • Complete the modules at your own pace, whenever and wherever suits you.
  • Use your tablet, phone or computer to study. All you need is internet access and you’re good to go.
  • Enjoy online support as you work towards your Certificate.
  • Study is easy and achievable with 16 easy-to-manage modules, packed with information to boost your professionalism and skills.
  • Refresh your knowledge in the future by revisiting the modules any time you like.
  • Prove your new-found skills by completing the test at the end of the course and downloading the verifiable, industry-recognised certificate.
  • Set yourself apart from the competition by proving you’re serious about your career as a medical secretary by completing this comprehensive Certificate.

What are you waiting for? Give your career a health boost by enrolling today and taking your first step towards being a valued and trusted part of your local medical team.

Course Fast Facts:

  • Easy to follow and understand
  • Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  • You can study from home or at work, at your own pace, in your own time
  • You will be awarded a Certificate of Completion of this course

Course Delivery
Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device.

Recognition & Accreditation
All students who complete the course receive a downloadable certificate of completion.

Introduction, Job Role and Responsibilities

  • Who is a medical secretary?
  • Job role and duties
  • Overview of attributes and skills
  • Job profile

How to manage Appointment Scheduling

  • Why appointment scheduling is crucial to medical offices
  • Guidelines for successful appointment scheduling
  • Tips and strategies to make appointments for new patents and established patients
  • Types of appointment reminders

Filing Systems in Medical Offices

  • Importance of filing in medical offices
  • Effects of using an unreliable or inefficient filing system
  • Guidelines to set up a medical filing system
  • Alphabetic, numeric and geographical filing systems

Patient Confidentiality in the Healthcare Industry

  • Importance of patient confidentiality
  • The concept of patient confidentiality and what it entails
  • Difference between patient privacy and confidentiality
  • Factors that increase breach of confidentiality in a medical office

Definition, Purpose and Benefits of Medical Records

  • Importance of medical records
  • Form and content
  • Guidelines to create medical records
  • Difference between medical records and health records

Understanding Medical Terminology and Jargon

  • What is medical terminology?
  • Importance of medical terminology for non-clinical staff
  • Pathology and X-rays
  • Important medical terms that you should be familiar with

Information Technology and Computer Usage in Healthcare Administration

  • Understanding the basic operation of a computer
  • Electronic prescriptions
  • Patient Registration
  • Patient Administration system

Information Technology and Computers

  • Importance of information technology and software in the healthcare industry
  • Basic components of a computer workstation
  • Computer applications for non-clinical staff
  • Word processing, spreadsheets, internet and intranet

Medical Records Management

  • Medical records in clinics and hospitals
  • Types of physical filing systems for medical files
  • Guidelines for good record keeping
  • Tips to maintain paper medical records

Health and Safety in a Healthcare Setting

  • Importance of health and safety in the healthcare sector
  • Types of risks and hazards
  • Guidelines and tips to reduce hazards
  • Clinical waste disposal

Supplies and Inventory Management and Administration

  • Definition of inventory
  • Manual inventory systems for smaller medical offices
  • Tips for medical inventory management
  • Different types of medical inventory

Communication Skills in a Medical Office

  • Greeting new and established patients
  • Etiquette in the reception area; patient information booklets
  • Managing incoming and outgoing telephone calls
  • Managing incoming and outgoing correspondence

Communication Skills in a Medical Office Part II

  • Nonverbal communication and body language (kinesics)
  • Facial expressions, gestures, posture and eye contact
  • Professional dress code in medical offices
  • Cross-cultural capabilities and communication skills

Law, Medical Services and Ethics

  • History of medical ethics
  • Importance and relevance of medical ethics
  • Principles and aspects of medical ethics
  • Regulatory bodies that govern medical ethics

Medical (Clinical) Coding, Billing and Important Aspects of Medical Administration

  • Medical coding and billing process
  • Patient check-in
  • Medical coding procedures
  • Patient checkout

Career Information and Prospects

  • Review of duties and skills required
  • Education, training and development
  • Job prospects and hours of work
  • Medical secretary interview questions

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

We provide a 7 Day Money Back Refund on all Courses

Now Only US$349 Save US$350 (50%)
OFF RRP US$699
Delivery Method Online
Get Info Pack

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Course Summary

Course ID No.: 006ECL2MS
Delivery Mode: Online
Course Access: 12 Months
Time required: Study at your own pace
Qualification: Certificate

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