Certificate in Introduction to IT Infrastructure Library (ITIL®) Online Course

Learn the IT Infrastructure Library's best practices

Certificate in Introduction to IT Infrastructure Library (ITIL®) Online Course

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US$199

Save US$70 (26%)
OFF RRP US$269
Get Info Pack

Learn The IT Infrastructure Library'S Best Practices

This ITIL® Introduction course covers the IT Infrastructure Library best practices. ITIL® is globally accepted as the most widely used best practices for IT service management. This course gives students the necessary knowledge to begin or advance their career in IT service management. Companies that use ITIL® best practices range from the Fortune 500 market, Government, DOD, small businesses, and is used internationally. This course covers the 5 main concepts within ITIL® : Service Strategy, Design, Transition, Operation and Continual Service Improvement.

Five years ago, no one outside the United Kingdom had heard about ITIL® . Now, it seems like you can't pick up a trade magazine without someone mentioning it. But despite all the buzz, many IT pros still don't fully understand what ITIL® is all about. Here are the highlights.

ITIL® is proven and used worldwide, it defines common concepts and terms within an integrated set of best practices that evolves to meet market needs in a cycle of continual improvement. Companies across the world have demonstrated that they can change ITIL® for their business needs. As ITIL® is flexible and scalable, companies of all shapes and sizes can include features of ITIL® to deliver business benefits in stages.

This course will introduce you to ITIL® and give you an overview of what's involved, by completing this course you will be able to stand out from the crowd in the job market as companies will be able to see that you have knowledge of this very popular set of practices

What the course will teach you:

  • Knowledge Necessary To Advance To Further Courses And Exams
  • Key Definitions
  • Functions And Roles
  • Types Of Services
  • Concepts of Service Management
  • Need and Source for Best Practice
  • An Overview Of ITIL®

Course Fast Facts:

  1. Learn how to become an expert in IT Infrastructure Library
  2. Comprehensive 7 module Certificate in Introduction to IT Infrastructure Library (ITIL®) Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading IT Infrastructure Library experts
  5. Receive one-on-one online help & support
  6. Unlimited access for 3 months to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online via our learning management system by any device including PC, tablet or Smart Phone. Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Products Included:

  • This course covers topics such as overview of ITIL®
  • knowledge necessary to advance to further courses and exams
  • key definitions
  • functions and roles
  • types of services
  • concepts of service management
  • need and source for best practice

Entry requirements

Students must have basic literacy and numeracy skills.

Open entry

Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

  • Adobe Acrobat Reader 
About this Course

Learn The IT Infrastructure Library'S Best Practices

This ITIL® Introduction course covers the IT Infrastructure Library best practices. ITIL® is globally accepted as the most widely used best practices for IT service management. This course gives students the necessary knowledge to begin or advance their career in IT service management. Companies that use ITIL® best practices range from the Fortune 500 market, Government, DOD, small businesses, and is used internationally. This course covers the 5 main concepts within ITIL® : Service Strategy, Design, Transition, Operation and Continual Service Improvement.

Five years ago, no one outside the United Kingdom had heard about ITIL® . Now, it seems like you can't pick up a trade magazine without someone mentioning it. But despite all the buzz, many IT pros still don't fully understand what ITIL® is all about. Here are the highlights.

ITIL® is proven and used worldwide, it defines common concepts and terms within an integrated set of best practices that evolves to meet market needs in a cycle of continual improvement. Companies across the world have demonstrated that they can change ITIL® for their business needs. As ITIL® is flexible and scalable, companies of all shapes and sizes can include features of ITIL® to deliver business benefits in stages.

This course will introduce you to ITIL® and give you an overview of what's involved, by completing this course you will be able to stand out from the crowd in the job market as companies will be able to see that you have knowledge of this very popular set of practices

What the course will teach you:

  • Knowledge Necessary To Advance To Further Courses And Exams
  • Key Definitions
  • Functions And Roles
  • Types Of Services
  • Concepts of Service Management
  • Need and Source for Best Practice
  • An Overview Of ITIL®

Course Fast Facts:

  1. Learn how to become an expert in IT Infrastructure Library
  2. Comprehensive 7 module Certificate in Introduction to IT Infrastructure Library (ITIL®) Online Course
  3. Study along with simple instructions & demonstrations
  4. Written and developed by leading IT Infrastructure Library experts
  5. Receive one-on-one online help & support
  6. Unlimited access for 3 months to online course
  7. Certificate of completion awarded with passing score for the online assessment
  8. Study at your own pace with no rigid class timetables, 24/7 from any computer or smart device

Course Delivery

Courses are accessed online via our learning management system by any device including PC, tablet or Smart Phone. Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Products Included:

  • This course covers topics such as overview of ITIL®
  • knowledge necessary to advance to further courses and exams
  • key definitions
  • functions and roles
  • types of services
  • concepts of service management
  • need and source for best practice

Entry requirements

Students must have basic literacy and numeracy skills.

Open entry

Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

  • Adobe Acrobat Reader 

We provide a 7 Day Money Back Refund on all Courses

Now Only US$199 Save US$70 (26%)
OFF RRP US$269
Delivery Method Online
Get Info Pack

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Course Summary

Course ID No.: 040ECYITITL
Delivery Mode: Online
Course Access: Unlimited access for 3 months
Assessments: Yes
Qualification: Certificate of Completion

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