Human Resources Training: Training HR for the Non HR Manager Online Certificate Course

Know the essential competencies that impact their role, from management tactics, position analysis, training, and more

Human Resources Training: Training HR for the Non HR Manager Online Certificate Course

NOW ONLY

US$249

Save US$150 (38%)
OFF RRP US$399
Get Info Pack

Study Online Human Resources Training and Know the essential competencies that impact their role, from management tactics, position analysis, training, and more

The Online Human Resources Training are designed for teaching those unaccustomed to HR the essential tasks and the scope of responsibilities they will be involved in while fulfilling their management role. Whether the HR Manager has access to staff positioned to provide assistance or not, students will need to know the essential competencies that impact their role, from management tactics, position analysis, training, and more.

What you will learn with our Online Human Resources Training

  • The basics of HR Management, including orientation, compensation, and benefits
  • Understanding Job Analysis
  • Planning training
  • Legally defensible terminations, and more.

Online Human Resources Training - Requirements

The Online Human Resources Training is delivered 100 percent online.

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Registered students gain unrestricted access to the Online Human Resources Training
  3. All course material is available online 24/7 and can be accessed using any device
  4. Study online from anywhere in your own time at your own pace
  5. All students who complete the course will be awarded with a certificate of completion

Online Human Resources Training Outline

Session One: Course Overview

Managers and supervisors often deal with some human resource issues. This course mainly will focus on human resource concepts.

The learning outcomes for this module are:

  • Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions
  • Write job specifications and identify core competencies.
  • Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques
  • Get new employees off to a good start.
  • Understand compensation and benefits
  • Maintain healthy employee relations
  • Make performance appraisals a cooperative process.

Session Two: Defining Human Resources

Human resources tasks are threaded throughout one's workplaces in order to support the work being done. It is vital to understand what human resources mean.

  • The Basics of HR Management
    • Human resources are defined as the department responsible for employee sourcing, hiring and management.
  • Case Study: Expansion Staffing
  • Group Discussion

Session Three: Performing a Skills Inventory

A skills inventory is one of the essential things that a supervisor to understand because it helps in developing trust with employees. This session will introduce the "emotional intelligence" and how it can be used in conjunction with understanding skills available.

Session Four: Forecasting Techniques

Business forecasting determines what happened in the past and start considering what means for the future.

Session Five: Job Analysis

A way to develop an understanding of what people are doing is to analyze their job formally. 

  • Understanding Job Analysis
    • Job analysis consists of group tasks that the organization must perform in order to meet its goal.
  • Performing an Analysis
  • Job Analysis Formats
  • Factor Evaluation System

Session Six: Identifying Job Competencies

This session will discuss the competencies that define a job to understand the job further as it exists.

Session Seven: Position Profiles and Job Descriptions

After analyzing, the information gathered will then be used to create something concrete with it. This session will discuss what it takes to create a position profile.

  • Preparing a Profile
  • My Position Profile

Session Eight: Do You Really Need to Hire?

This session will tackle the need for consideration when it comes to hiring a replacement or whether more options can be considered.

  • Evaluate All Options
  • The Real Cost of Employee Turnover

Session Nine: Finding Candidates

This session will focus on the option to be considered for finding the right candidates for the opening.

Session Ten: Advertising Guidelines

This session will discuss the various techniques used in advertising vacancies and consideration to get the audience’s attention.

Session Eleven: Screening Resumes

This session will enable the student to learn the benefits of applying a screening guide to resumes that the company receives in order to speed up the process.

  • Using a Resume Screening Guide
  • Developing a Resume Screening Guide
  • Session Twelve: Preparing for the Interview
  • Preparation Checklist
  • Interview Exercise

Session Thirteen: Conducting the Interview

This session will explore the aspects of the interview process.

  • History of the Interviewing Process
  • An Objective Interview
  • Basics of Behavioral Interviewing
  • Purpose of Behavioral Interviewing
  • Asking Questions
  • Provocative Statements
  • Sample Behavioral Description Interview Questions
  • Developing Behavioral Description Interview Questions
  • The Critical Incident Technique
  • Creating a Critical Incident

Session Fourteen: After the Interview

After the interview, there are a few things left to do. This session will discuss the follow-through that occurs after the interview.

Session Fifteen: Employee Orientation and Onboarding

This session will tackle about the preparations that a new employee needed to secure engagement.

  • Why Have Orientation?
  • How Did Your Orientation Rate?
  • Problems to Avoid
  • Planning the Orientation Program

Session Sixteen: Follow the Leader

This session will provide an exercise that looks at the leaders and considers the different characteristics and strengths of the leaders.

Session Seventeen: Planning Training

Conducting training is an essential growth tool used within the organization. This session will discuss the training cycle and the benefits of internal and external training.

  • The Training Cycle
    1. Five Steps
      1. What is the organization need?
      2. What are the priorities
      3. Design the training
      4. Deliver the training
      5. Measure the effect of the training
  • Internal vs. External Training

Session Eighteen: Working with External Providers

Various options can be considered in training the company's staff. This session will discuss and review the criteria and steps that needed to be taken in order to arrange training with external providers.

Session Nineteen: Performance Reviews

This session will tackle how to avoid encountering some problems during the performance review process and how to create the best interactions.

  • Performance Review Problems
  • A Performance Management Checklist
  • Case Study: Who Will Be the Best?
  • Dissecting a Performance Review
  • Identifying Behaviors

Session Twenty: Attendance Management

This session will help in defining attendance management, consider the costs of absenteeism, and work through some examples in order to have a view on what else can be done to help keep employees at work.

  • The Cost of Absenteeism
  • The Case of Gretchen Washington
  • Dealing with Attendance Management

Session Twenty-One: Managing a Diverse Workforce

Diversity is not only making sure different cultures are being represented at work, but making sure the inclusiveness and that the company respects people for who they are. This session will define what diversity is.

  • Dealing with Diversity
  • Your Experience with Pigeon Holes

Session Twenty-Two: Privacy Issues

Expectations of privacy are becoming high and growing; that is why the legislation is changing to meet those expectations. This session will discuss the information protection of an employee and where that can be used in terms of work.

Session Twenty-Three: Compensation and Benefits

Compensation and benefits that the company provides create an enormous impact on the contentment of the employees. This session will tackle the role of compensation and benefits in an organization.

  • The Role of Compensation and Benefits
  • Pre-Assignment Review
  • Case Study: It’s Not You, It’s Me

Session Twenty-Four: Managing Disciplinary Issues

Enhancing one’s skill set in order to manage the negative aspects of discipline is an essential need in handling performing management issues or dealing with conflict. This session will focus on the four-step disciplinary system and how it can be used effectively in the work area.

Session Twenty-Five: Terminating Employees

Terminating employees is not an easy job to do for a leader, but it can benefit both the employee and the company because it frees people of knowing that something is wronged. This session will focus on the essential steps that need to be taken in terminating an employee and how to conduct the meeting.

  • Letting Staff Go
    • Termination is a severe penalty that the management can impose and it should be therefore thoroughly considered. 
  • Case Study: How to Fire an Employee?

Session Twenty-Six: Exit Interviews

As an employee leaves the company, they often feel like they can be sincere and open because they have nothing to lose. This session will review the essence of the exit interview and discuss a sample form that can help along the process.

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Session One: Course Overview

Session Two: Defining Human Resources

  • The Basics of HR Management
  • Case Study: Expansion Staffing
  • Group Discussion

Session Three: Performing a Skills Inventory

Session Four: Forecasting Techniques

Session Five: Job Analysis

  • Understanding Job Analysis
  • Performing an Analysis
  • Job Analysis Formats

Session Six: Identifying Job Competencies

Session Seven: Position Profiles and Job Descriptions

  • Preparing a Profile
  • My Position Profile
  • Session Eight: Do You Really Need to Hire?
  • Evaluate All Options
  • The Real Cost of Employee Turnover

Session Nine: Finding Candidates

Session Ten: Advertising Guidelines

Session Eleven: Screening Resumes

  • Using a Resume Screening Guide
  • Developing a Resume Screening Guide
  • Session Twelve: Preparing for the Interview
  • Preparation Checklist
  • Interview Exercise

Session Thirteen: Conducting the Interview

  • History of the Interviewing Process
  • An Objective Interview
  • Basics of Behavioral Interviewing
  • Purpose of Behavioral Interviewing
  • Asking Questions
  • Provocative Statements
  • Sample Behavioral Description Interview Questions
  • Developing Behavioral Description Interview Questions
  • The Critical Incident Technique
  • Creating a Critical Incident

Session Fourteen: After the Interview

Session Fifteen: Employee Orientation and Onboarding

  • Why Have Orientation?
  • How Did Your Orientation Rate?
  • Problems to Avoid
  • Planning the Orientation Program

Session Sixteen: Follow the Leader

Session Seventeen: Planning Training

  • The Training Cycle
  • Internal vs. External Training

Session Eighteen: Working With External Providers

Session Nineteen: Performance Reviews

  • Performance Review Problems
  • A Performance Management Checklist
  • Case Study: Who Will Be the Best?
  • Dissecting a Performance Review
  • Identifying Behaviors

Session Twenty: Attendance Management

  • The Cost of Absenteeism
  • The Case of Gretchen Washington
  • Dealing with Attendance Management

Session Twenty-One: Managing a Diverse Workforce

  • Dealing with Diversity
  • Your Experience with Pigeon Holes

Session Twenty-Two: Privacy Issues

Session Twenty-Three: Compensation and Benefits

  • The Role of Compensation and Benefits
  • Pre-Assignment Review
  • Case Study: It’s Not You, It’s Me

Session Twenty-Four: Managing Disciplinary Issues

Session Twenty-Five: Terminating Employees

  • Letting Staff Go
  • Case Study: How to Fire an Employee?

Session Twenty-Six: Exit Interviews

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

About this Course

Study Online Human Resources Training and Know the essential competencies that impact their role, from management tactics, position analysis, training, and more

The Online Human Resources Training are designed for teaching those unaccustomed to HR the essential tasks and the scope of responsibilities they will be involved in while fulfilling their management role. Whether the HR Manager has access to staff positioned to provide assistance or not, students will need to know the essential competencies that impact their role, from management tactics, position analysis, training, and more.

What you will learn with our Online Human Resources Training

  • The basics of HR Management, including orientation, compensation, and benefits
  • Understanding Job Analysis
  • Planning training
  • Legally defensible terminations, and more.

Online Human Resources Training - Requirements

The Online Human Resources Training is delivered 100 percent online.

To successfully complete this course, a student must:

  • Have access to the internet and the necessary technical skills to navigate the online learning resources
  • Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
  • Be a self-directed learner
  • Possess sound language and literacy skills

Quick Course Facts

  1. Course content is structured for easy comprehension
  2. Registered students gain unrestricted access to the Online Human Resources Training
  3. All course material is available online 24/7 and can be accessed using any device
  4. Study online from anywhere in your own time at your own pace
  5. All students who complete the course will be awarded with a certificate of completion

Online Human Resources Training Outline

Session One: Course Overview

Managers and supervisors often deal with some human resource issues. This course mainly will focus on human resource concepts.

The learning outcomes for this module are:

  • Discuss current issues in the human resource field and the changing role of supervisors and managers in terms of HR functions
  • Write job specifications and identify core competencies.
  • Apply methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques
  • Get new employees off to a good start.
  • Understand compensation and benefits
  • Maintain healthy employee relations
  • Make performance appraisals a cooperative process.

Session Two: Defining Human Resources

Human resources tasks are threaded throughout one's workplaces in order to support the work being done. It is vital to understand what human resources mean.

  • The Basics of HR Management
    • Human resources are defined as the department responsible for employee sourcing, hiring and management.
  • Case Study: Expansion Staffing
  • Group Discussion

Session Three: Performing a Skills Inventory

A skills inventory is one of the essential things that a supervisor to understand because it helps in developing trust with employees. This session will introduce the "emotional intelligence" and how it can be used in conjunction with understanding skills available.

Session Four: Forecasting Techniques

Business forecasting determines what happened in the past and start considering what means for the future.

Session Five: Job Analysis

A way to develop an understanding of what people are doing is to analyze their job formally. 

  • Understanding Job Analysis
    • Job analysis consists of group tasks that the organization must perform in order to meet its goal.
  • Performing an Analysis
  • Job Analysis Formats
  • Factor Evaluation System

Session Six: Identifying Job Competencies

This session will discuss the competencies that define a job to understand the job further as it exists.

Session Seven: Position Profiles and Job Descriptions

After analyzing, the information gathered will then be used to create something concrete with it. This session will discuss what it takes to create a position profile.

  • Preparing a Profile
  • My Position Profile

Session Eight: Do You Really Need to Hire?

This session will tackle the need for consideration when it comes to hiring a replacement or whether more options can be considered.

  • Evaluate All Options
  • The Real Cost of Employee Turnover

Session Nine: Finding Candidates

This session will focus on the option to be considered for finding the right candidates for the opening.

Session Ten: Advertising Guidelines

This session will discuss the various techniques used in advertising vacancies and consideration to get the audience’s attention.

Session Eleven: Screening Resumes

This session will enable the student to learn the benefits of applying a screening guide to resumes that the company receives in order to speed up the process.

  • Using a Resume Screening Guide
  • Developing a Resume Screening Guide
  • Session Twelve: Preparing for the Interview
  • Preparation Checklist
  • Interview Exercise

Session Thirteen: Conducting the Interview

This session will explore the aspects of the interview process.

  • History of the Interviewing Process
  • An Objective Interview
  • Basics of Behavioral Interviewing
  • Purpose of Behavioral Interviewing
  • Asking Questions
  • Provocative Statements
  • Sample Behavioral Description Interview Questions
  • Developing Behavioral Description Interview Questions
  • The Critical Incident Technique
  • Creating a Critical Incident

Session Fourteen: After the Interview

After the interview, there are a few things left to do. This session will discuss the follow-through that occurs after the interview.

Session Fifteen: Employee Orientation and Onboarding

This session will tackle about the preparations that a new employee needed to secure engagement.

  • Why Have Orientation?
  • How Did Your Orientation Rate?
  • Problems to Avoid
  • Planning the Orientation Program

Session Sixteen: Follow the Leader

This session will provide an exercise that looks at the leaders and considers the different characteristics and strengths of the leaders.

Session Seventeen: Planning Training

Conducting training is an essential growth tool used within the organization. This session will discuss the training cycle and the benefits of internal and external training.

  • The Training Cycle
    1. Five Steps
      1. What is the organization need?
      2. What are the priorities
      3. Design the training
      4. Deliver the training
      5. Measure the effect of the training
  • Internal vs. External Training

Session Eighteen: Working with External Providers

Various options can be considered in training the company's staff. This session will discuss and review the criteria and steps that needed to be taken in order to arrange training with external providers.

Session Nineteen: Performance Reviews

This session will tackle how to avoid encountering some problems during the performance review process and how to create the best interactions.

  • Performance Review Problems
  • A Performance Management Checklist
  • Case Study: Who Will Be the Best?
  • Dissecting a Performance Review
  • Identifying Behaviors

Session Twenty: Attendance Management

This session will help in defining attendance management, consider the costs of absenteeism, and work through some examples in order to have a view on what else can be done to help keep employees at work.

  • The Cost of Absenteeism
  • The Case of Gretchen Washington
  • Dealing with Attendance Management

Session Twenty-One: Managing a Diverse Workforce

Diversity is not only making sure different cultures are being represented at work, but making sure the inclusiveness and that the company respects people for who they are. This session will define what diversity is.

  • Dealing with Diversity
  • Your Experience with Pigeon Holes

Session Twenty-Two: Privacy Issues

Expectations of privacy are becoming high and growing; that is why the legislation is changing to meet those expectations. This session will discuss the information protection of an employee and where that can be used in terms of work.

Session Twenty-Three: Compensation and Benefits

Compensation and benefits that the company provides create an enormous impact on the contentment of the employees. This session will tackle the role of compensation and benefits in an organization.

  • The Role of Compensation and Benefits
  • Pre-Assignment Review
  • Case Study: It’s Not You, It’s Me

Session Twenty-Four: Managing Disciplinary Issues

Enhancing one’s skill set in order to manage the negative aspects of discipline is an essential need in handling performing management issues or dealing with conflict. This session will focus on the four-step disciplinary system and how it can be used effectively in the work area.

Session Twenty-Five: Terminating Employees

Terminating employees is not an easy job to do for a leader, but it can benefit both the employee and the company because it frees people of knowing that something is wronged. This session will focus on the essential steps that need to be taken in terminating an employee and how to conduct the meeting.

  • Letting Staff Go
    • Termination is a severe penalty that the management can impose and it should be therefore thoroughly considered. 
  • Case Study: How to Fire an Employee?

Session Twenty-Six: Exit Interviews

As an employee leaves the company, they often feel like they can be sincere and open because they have nothing to lose. This session will review the essence of the exit interview and discuss a sample form that can help along the process.

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Session One: Course Overview

Session Two: Defining Human Resources

  • The Basics of HR Management
  • Case Study: Expansion Staffing
  • Group Discussion

Session Three: Performing a Skills Inventory

Session Four: Forecasting Techniques

Session Five: Job Analysis

  • Understanding Job Analysis
  • Performing an Analysis
  • Job Analysis Formats

Session Six: Identifying Job Competencies

Session Seven: Position Profiles and Job Descriptions

  • Preparing a Profile
  • My Position Profile
  • Session Eight: Do You Really Need to Hire?
  • Evaluate All Options
  • The Real Cost of Employee Turnover

Session Nine: Finding Candidates

Session Ten: Advertising Guidelines

Session Eleven: Screening Resumes

  • Using a Resume Screening Guide
  • Developing a Resume Screening Guide
  • Session Twelve: Preparing for the Interview
  • Preparation Checklist
  • Interview Exercise

Session Thirteen: Conducting the Interview

  • History of the Interviewing Process
  • An Objective Interview
  • Basics of Behavioral Interviewing
  • Purpose of Behavioral Interviewing
  • Asking Questions
  • Provocative Statements
  • Sample Behavioral Description Interview Questions
  • Developing Behavioral Description Interview Questions
  • The Critical Incident Technique
  • Creating a Critical Incident

Session Fourteen: After the Interview

Session Fifteen: Employee Orientation and Onboarding

  • Why Have Orientation?
  • How Did Your Orientation Rate?
  • Problems to Avoid
  • Planning the Orientation Program

Session Sixteen: Follow the Leader

Session Seventeen: Planning Training

  • The Training Cycle
  • Internal vs. External Training

Session Eighteen: Working With External Providers

Session Nineteen: Performance Reviews

  • Performance Review Problems
  • A Performance Management Checklist
  • Case Study: Who Will Be the Best?
  • Dissecting a Performance Review
  • Identifying Behaviors

Session Twenty: Attendance Management

  • The Cost of Absenteeism
  • The Case of Gretchen Washington
  • Dealing with Attendance Management

Session Twenty-One: Managing a Diverse Workforce

  • Dealing with Diversity
  • Your Experience with Pigeon Holes

Session Twenty-Two: Privacy Issues

Session Twenty-Three: Compensation and Benefits

  • The Role of Compensation and Benefits
  • Pre-Assignment Review
  • Case Study: It’s Not You, It’s Me

Session Twenty-Four: Managing Disciplinary Issues

Session Twenty-Five: Terminating Employees

  • Letting Staff Go
  • Case Study: How to Fire an Employee?

Session Twenty-Six: Exit Interviews

  • Recommended Reading List
  • Post-Course Assessment
  • Pre- and Post-Assessment Answer Keys
  • Personal Action Plan

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
  • Thousands of positive reviews.
  • Limited Time Offer - Ends Soon.
 

Training 2 Or More People?


Empower your business with access to 500+ job & soft skills online training courses.

SUCCESS PRO - For Business

Course Summary

Course ID: CFS03HRTNM
Delivery Mode: Online
Access: Lifetime Course Access
Time: Study at your own pace
Duration: 6 - 8 Hours
Qualification: Certificate (IAOTS Accredited)

Learn More With Course Bundles

Similar Courses

Get a FREE Career Planner