Healthy Relationships Online Bundle, 3 Certificate Courses

Learn how to build a solid foundation for your relationship

Healthy Relationships Online Bundle, 3 Certificate Courses

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Learn how to build a solid foundation for your relationship

Marriage and Relationships: Keys to Success

Meeting the right person is important, but knowing how to stay in love matters even more. In this course, you'll learn how to build a solid foundation for your relationship that will last far beyond "I do." 

We'll start by reviewing the basic stages every relationship goes through, and you'll learn the importance of balancing your needs as an individual with your needs as a couple. You'll gain key strategies for maintaining your relationship and great tips for "tune-ups" that help keep love alive, including a frank discussion of the role of sex in marriage. 

You'll also develop insights into the problems so many couples encounter in married life. Whether you face disagreements over money, the challenges of relationship triangles, or even unfaithfulness, this course gives you the tools you need to identify these problems and work toward resolution. We'll consider how to fight fair and arrive at a compromise, and the difficult question of when it's time for a relationship to end. 

By the end of this course, you'll understand how to nurture your relationship and build a partnership that lasts.

Interpersonal Communication

Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate. 

It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings. And so can silence. 

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn.

This course explains and explores concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences. 

Examples, graphics, and theoretical models help clarify communication topics and simplify the process for effective communication in family, personal, and professional situations.

Communicating is necessary. Knowing how to do it well is personally satisfying and professionally wise.

Individual Excellence

Develop career-enhancing skills in a single course that covers twelve popular one-day seminar topics, including goal setting, time management, and personal organization. You'll learn how to improve your creative abilities, gain confidence with financial matters, and how to minimize conflict in your life. Develop a fulfilling career plan and improve relationships with co-workers, friends, and family.

Course Fast Facts:

  • Learn Certificate in Healthy Relationships Suite Online Courses in only 18 - 24 weeks
  • Approximately only 2 to 4 hours per week of study is required
  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work at your own pace in your own time
  • You can download printer friendly course material or save for viewing off line
  • You will be awarded a certificate at completion of this course

How to study online course?

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Course I: Marriage and Relationships: Keys to Success

There are 12 units of study

Why Relationships Can Be So Challenging 

Blame it on fairy tales. Many people believe that if you meet the right person, your life will be an unending series of blissful experiences. The truth is that no relationship can ever be conflict-free because people change over time and every relationship goes through adversity. Instead of looking for the mythical "perfect" person, we all need to realize that every relationship is different and can work as long as both people agree to cooperate. Maintaining a relationship is a skill that anyone can improve, and in this lesson, you'll start to learn how.

The Seven Stages of a Relationship

People often think, "If I can just meet the right person, I'll have the perfect relationship." Meeting the right person is important, but knowing how to stay in love with that person matters more. In Lesson 2, you'll find out about the seven stages that every relationship goes through. Knowing these stages will help you to predict problems and defuse them.

Maintaining Your Identity

In every relationship, there's a "we" that defines the couple, but there are also two "I's" that define each partner. If a relationship focuses too much on "we," one or both partners can feel smothered. If a relationship focuses too much on "I," then you risk having less of a relationship and more of a casual friendship at best. In Lesson 3, we'll explore this balancing act. You'll find out how you and your partner can each fulfill your needs and still have the freedom to grow individually.

Learning to Fight Fair

Disagreements are part of every relationship, but how we handle those disagreements determines the quality of that relationship. Instead of avoiding issues or constantly arguing with no resolution, you can learn the rules of fair fighting. You can even use a problem to improve your relationship! Today you'll learn how.

Recognizing Warning Signs

So many marriages end in divorce. Even in some relationships that seem intact, cheating and adultery occur. Yet if you're in a relationship, you no longer have to wish and hope that you'll be one of the lucky ones. By recognizing the warning signs and taking action, you can keep your relationship healthy.

Resolving Conflict: Break Up to Make Up

While fair fighting will help you confront problems, how can you defuse and resolve conflict after it occurs? In this lesson, we'll explore repairing a damaged relationship, dealing with grudges, and rebuilding trust.

Creating a Maintenance Program

Too many people believe that a relationship should survive and thrive all by itself. However, just like a car, a relationship needs periodic care and maintenance. Today we'll talk about how to make these tune-ups effective and fun.

Understanding the Role of Sex

Nothing can elevate or upset a relationship more than sex. In many relationships, it's the pinnacle of emotional intimacy. However, sex can also be superficial and purely physical, lacking any emotional closeness. In this lesson, you'll learn how to make sex enhance, not disrupt, your closeness with your partner.

How to Adultery-Proof Your Relationship

Nothing can be more devastating than when your partner cheats on you. Beyond the sense of betrayal, there are the conflicting emotions of inadequacy, abandonment, and loss. Yet adultery or cheating can be overcome or even prevented. By understanding the source of adultery, you can either avoid it in the first place or withstand the emotional turmoil that cheating can bring.

Dealing With Relationship Triangles

No relationship exists in a vacuum. During the Honeymoon stage, your relationship seems to exist solely for the two of you. However, as the relationship matures, you have to juggle work requirements as well as your relationships with relatives, friends, and possibly even children. A relationship triangle happens when your relationship involves more than two people, or when money issues or other problems outside the relationship demand attention. Relationship triangles add a new dynamic because you now have two people involved with a third person or situation, which can cause confusion and conflict . . . so in Lesson 10, I'll guide you through them.

Overcoming Money Issues

While many people worry about marital infidelity, they often overlook the equally serious problem offinancial infidelity, where people lie or deceive their partners about their spending habits. The problem isn't necessarily not having enough money . . . it's the way that you and your partner handle money. When one person spends while the other person saves, those conflicting values can cause major problems. Fortunately, with the right skills and knowledge, you can deal with any money issues and keep your relationship happy, healthy, and loving—regardless of how much money you might have!

Break Up or Make Up?

Not every relationship is made in heaven. Of course, getting rid of a person rarely gets rid of the problem. Today we'll talk about reasons to end a relationship and reasons to hold on.

 

Course II: Interpersonal Communication

There are 12 units of study

Communication Basics

In this lesson, we'll explore two detailed models that explain the complex nature of communication. You'll learn how words, the situation, what's going on in the heads of those communicating, and even environment are all connected—and that they all change from one communication event to the next. I'll explain a way to think about and use language that will help you more effectively avoid misunderstandings.

Communication Misunderstandings

Have you ever been in a situation where you don't know whether to say less, say more, or say nothing? In this lesson, you'll learn seven premises of communication that will help you through those times. Have you ever felt shy, apprehensive, or reluctant about communicating? This lesson will help you understand that reluctance and offer you two strategies for improving communication competence.

The Personal Side of Communication

In this lesson, you'll learn how our individual emotions, beliefs, attitudes, and values as well as self-esteem and group belonging influence how we communicate. You'll also explore how we all seek gratification of specific human needs through the unique and complicated communication process.

Language and Logic

In this lesson, I'll show you how language affects reasoning abilities. You'll learn about constructing useful word maps that benefit your decision making as well as strategies you can use to avoid mental traps that can clog your thinking process. You'll also learn that language has limits, often making it difficult to separate fact from fiction.

Nonverbal Messages

Can you say something without uttering a word? In addition to voice, facial expression, and body movement, today we'll talk about other ways people send messages without making a sound. You'll also learn that men and women develop and use very different nonverbal communication behaviors—sending messages of either inclusion or exclusion.

Intercultural Communication Differences

In this lesson, we'll look at cultural identity and how it molds habits of communication no matter what the language of the culture is. You'll learn how cultures of the world are divided into two main categories. You'll examine how individuals and groups generalize and stereotype others and the psychological reasons for doing that.

Effective Listening

In this lesson, we'll explore types of listening as well as the discipline listening requires. We'll go over the barriers to effective listening, and strategies you can use to improve your listening habits. We'll compare poor listening to empathic listening, and then evaluate the effects each has on personal and professional communication success.

Gender Communication Differences

In this lesson, you're invited to examine gender differences from the inside out. You'll learn how brain structure as well as physical structure helps determine how men and women communicate. You'll learn about the ways humans learn to act as either masculine or feminine and who teaches them. We'll explore how differences in masculine and feminine behavior manifest themselves in personal and business relationships.

Relationship Dynamics

In today's lesson, you'll learn the three main characteristics that make up any relationship as well as the stages that all relationships go through. I'll show you how to identify relationship stages in order to evaluate relationships you have. You'll explore how self-disclosure and psychological balance affects relationships and discover the role lying plays in relationships.

Communication Rules

Today we'll examine several communication theories that will be useful in analyzing and understanding communication behaviors of yourself and others. You'll learn three rules for effective communication behavior that will help you know when and how to adjust your communication behavior. You'll also learn how you can influence the behavior of others in the communication situation.

Conversation Climate

In this lesson, you'll learn how people can change the direction of a conversation to advance a personal agenda. We'll go over strategies of persuasion, characteristics of credibility, and how to achieve a sense of control in a communication situation. We'll also explore the nature of communication cohesiveness within small groups and where individuality fits in group membership.

Interpersonal Conflict Resolution

In our last lesson, you'll learn how to identify various types of interpersonal conflicts and then we'll discuss some myths about conflict. We'll explore ways in which men and women handle conflict differently, and how different cultural groups approach and resolve conflict. You'll learn how to dissect a conflict and apply four steps to successful conflict resolution at work, within the family, or among friends.

 

Course III: Individual Excellence

There are 12 units of study

Introduction: Your Career Plan
Career planning creates a road map for your life. It determines what you do and when you do it. Effective career planning begins with a self-assessment, continues on to researching potential career moves, and ends with goal setting. Today, we'll show you how to start developing a useful career plan, regardless of whether you're at the beginning of your journey or have been traveling on the road for a while.
 
Goal Setting and Creativity
In our first lesson, we identified goal setting as an important ingredient in developing your career plan. We shared a step-by-step process for creating and implementing meaningful goals. In this lesson, we'll investigate many more elements of effective goal setting. We'll also explore the nature of creative thinking and share methods for increasing your creativity.
 
Interpersonal Communication (Getting People To Listen and Listening So People Speak)
Whenever two or more people interact, communication takes place. Unfortunately, communication often leads to misunderstanding, frustration, and dissatisfaction. Today, you'll learn how to become a better verbal communicator. We'll help you develop a clear message, deliver it through the right communication channels, and improve your listening and understanding of body language and other forms of nonverbal communication.
 
Written Communication
Now that you have a good understanding of verbal communication, it's time to discuss written communication. In this lesson, we'll present principles and concepts to help you plan, organize, and write your ideas so that you become a master communicator. We'll also discuss the various types of written documents such as reports, memos, e-mails, letters, proposals, policies, and procedures.
 
Becoming and Staying Organized
Personal organization is a highly desirable goal, but one that many people find hard to achieve. It's not about having good intentions or telling a close friend, "This year I'm going to be organized!" The keys to personal organization are awareness, preparation, execution, and follow-through. Our objective for today's lesson is to help you use these keys to open the doors that will lead you to becoming organized.
 
Problem Solving and Decision-Making
Life is filled with opportunities, problems, and choices. So, today, we'll examine key elements of problem solving, present a model of decision-making, and discuss how to use numerical methods to arrive at the best solutions.
 
Time Management (Taking Control
In this lesson, we'll discuss time management, which should really be called self management. The ability to use time wisely makes it easier to accomplish tasks, improves performance, and reduces stress. So, your goal should be to use time to increase your productivity and accomplish a greater number of objectives. The concepts we'll discuss today will help you do just that.
 
Stress Management (Is Stress Desirable?)
Stress is an unavoidable part of life and can't be eliminated. You experience stress during a salary negotiation, a visit to the dentist for a root canal, or at an exciting basketball game. When you manage your stress, you increase your chances of enjoying a fulfilling and rewarding life. In this lesson, we'll help you understand what stress really is, identify where it comes from, find out how it affects you, and learn some stress reduction and coping strategies.
 
Risk Management (How Much Should You Take?)
Risk taking and risk avoiding are parts of everyday life. Life requires choices and choices require risks. These days, how well you identify, research, measure, and take risks is a big part of what determines how successful you will be. Today, we'll help you understand what risk is and present concepts and strategies to help you take calculated risks and make the right choices.
 
Conflict Management (Should It Be Avoided?)
Most people dislike conflict. But it's often unavoidable. Conflict comes from your beliefs, opinions, values, desires, needs, and habits. Contrary to what many people think, conflict is not necessarily undesirable. In this lesson, you'll learn where conflict comes from and examine different strategies that can help you manage it constructively.
 
Financial Skills (Part I)
Some people call accounting the language of business. To be able to use this language, you need to have a good grasp of key financial concepts and fundamentals. So, today, we'll discuss the differences between bookkeeping and accounting, share basic accounting terms, show you various types of accounting methods, and walk you through the two most widely used financial statements.
 
Financial Skills (Part II)
In our final lesson, we'll continue our discussion of accounting and finance. We'll examine various types of costs, determine what cash flow really means, identify key differences between financial and cost accounting, and explore how to make rational investments. After all, you don't mind making a little money, do you?

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Adobe PDF plug - in ( a free download obtained at Adobe.com)

Email

Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly. The courses are entirely Web-based with comprehensive lessons, quizzes, and assignments. A dedicated professional instructor facilitates every course; pacing learners, answering questions, giving feedback, and facilitating discussions.

About this Course

Learn how to build a solid foundation for your relationship

Marriage and Relationships: Keys to Success

Meeting the right person is important, but knowing how to stay in love matters even more. In this course, you'll learn how to build a solid foundation for your relationship that will last far beyond "I do." 

We'll start by reviewing the basic stages every relationship goes through, and you'll learn the importance of balancing your needs as an individual with your needs as a couple. You'll gain key strategies for maintaining your relationship and great tips for "tune-ups" that help keep love alive, including a frank discussion of the role of sex in marriage. 

You'll also develop insights into the problems so many couples encounter in married life. Whether you face disagreements over money, the challenges of relationship triangles, or even unfaithfulness, this course gives you the tools you need to identify these problems and work toward resolution. We'll consider how to fight fair and arrive at a compromise, and the difficult question of when it's time for a relationship to end. 

By the end of this course, you'll understand how to nurture your relationship and build a partnership that lasts.

Interpersonal Communication

Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate. 

It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings. And so can silence. 

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn.

This course explains and explores concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences. 

Examples, graphics, and theoretical models help clarify communication topics and simplify the process for effective communication in family, personal, and professional situations.

Communicating is necessary. Knowing how to do it well is personally satisfying and professionally wise.

Individual Excellence

Develop career-enhancing skills in a single course that covers twelve popular one-day seminar topics, including goal setting, time management, and personal organization. You'll learn how to improve your creative abilities, gain confidence with financial matters, and how to minimize conflict in your life. Develop a fulfilling career plan and improve relationships with co-workers, friends, and family.

Course Fast Facts:

  • Learn Certificate in Healthy Relationships Suite Online Courses in only 18 - 24 weeks
  • Approximately only 2 to 4 hours per week of study is required
  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work at your own pace in your own time
  • You can download printer friendly course material or save for viewing off line
  • You will be awarded a certificate at completion of this course

How to study online course?

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Course I: Marriage and Relationships: Keys to Success

There are 12 units of study

Why Relationships Can Be So Challenging 

Blame it on fairy tales. Many people believe that if you meet the right person, your life will be an unending series of blissful experiences. The truth is that no relationship can ever be conflict-free because people change over time and every relationship goes through adversity. Instead of looking for the mythical "perfect" person, we all need to realize that every relationship is different and can work as long as both people agree to cooperate. Maintaining a relationship is a skill that anyone can improve, and in this lesson, you'll start to learn how.

The Seven Stages of a Relationship

People often think, "If I can just meet the right person, I'll have the perfect relationship." Meeting the right person is important, but knowing how to stay in love with that person matters more. In Lesson 2, you'll find out about the seven stages that every relationship goes through. Knowing these stages will help you to predict problems and defuse them.

Maintaining Your Identity

In every relationship, there's a "we" that defines the couple, but there are also two "I's" that define each partner. If a relationship focuses too much on "we," one or both partners can feel smothered. If a relationship focuses too much on "I," then you risk having less of a relationship and more of a casual friendship at best. In Lesson 3, we'll explore this balancing act. You'll find out how you and your partner can each fulfill your needs and still have the freedom to grow individually.

Learning to Fight Fair

Disagreements are part of every relationship, but how we handle those disagreements determines the quality of that relationship. Instead of avoiding issues or constantly arguing with no resolution, you can learn the rules of fair fighting. You can even use a problem to improve your relationship! Today you'll learn how.

Recognizing Warning Signs

So many marriages end in divorce. Even in some relationships that seem intact, cheating and adultery occur. Yet if you're in a relationship, you no longer have to wish and hope that you'll be one of the lucky ones. By recognizing the warning signs and taking action, you can keep your relationship healthy.

Resolving Conflict: Break Up to Make Up

While fair fighting will help you confront problems, how can you defuse and resolve conflict after it occurs? In this lesson, we'll explore repairing a damaged relationship, dealing with grudges, and rebuilding trust.

Creating a Maintenance Program

Too many people believe that a relationship should survive and thrive all by itself. However, just like a car, a relationship needs periodic care and maintenance. Today we'll talk about how to make these tune-ups effective and fun.

Understanding the Role of Sex

Nothing can elevate or upset a relationship more than sex. In many relationships, it's the pinnacle of emotional intimacy. However, sex can also be superficial and purely physical, lacking any emotional closeness. In this lesson, you'll learn how to make sex enhance, not disrupt, your closeness with your partner.

How to Adultery-Proof Your Relationship

Nothing can be more devastating than when your partner cheats on you. Beyond the sense of betrayal, there are the conflicting emotions of inadequacy, abandonment, and loss. Yet adultery or cheating can be overcome or even prevented. By understanding the source of adultery, you can either avoid it in the first place or withstand the emotional turmoil that cheating can bring.

Dealing With Relationship Triangles

No relationship exists in a vacuum. During the Honeymoon stage, your relationship seems to exist solely for the two of you. However, as the relationship matures, you have to juggle work requirements as well as your relationships with relatives, friends, and possibly even children. A relationship triangle happens when your relationship involves more than two people, or when money issues or other problems outside the relationship demand attention. Relationship triangles add a new dynamic because you now have two people involved with a third person or situation, which can cause confusion and conflict . . . so in Lesson 10, I'll guide you through them.

Overcoming Money Issues

While many people worry about marital infidelity, they often overlook the equally serious problem offinancial infidelity, where people lie or deceive their partners about their spending habits. The problem isn't necessarily not having enough money . . . it's the way that you and your partner handle money. When one person spends while the other person saves, those conflicting values can cause major problems. Fortunately, with the right skills and knowledge, you can deal with any money issues and keep your relationship happy, healthy, and loving—regardless of how much money you might have!

Break Up or Make Up?

Not every relationship is made in heaven. Of course, getting rid of a person rarely gets rid of the problem. Today we'll talk about reasons to end a relationship and reasons to hold on.

 

Course II: Interpersonal Communication

There are 12 units of study

Communication Basics

In this lesson, we'll explore two detailed models that explain the complex nature of communication. You'll learn how words, the situation, what's going on in the heads of those communicating, and even environment are all connected—and that they all change from one communication event to the next. I'll explain a way to think about and use language that will help you more effectively avoid misunderstandings.

Communication Misunderstandings

Have you ever been in a situation where you don't know whether to say less, say more, or say nothing? In this lesson, you'll learn seven premises of communication that will help you through those times. Have you ever felt shy, apprehensive, or reluctant about communicating? This lesson will help you understand that reluctance and offer you two strategies for improving communication competence.

The Personal Side of Communication

In this lesson, you'll learn how our individual emotions, beliefs, attitudes, and values as well as self-esteem and group belonging influence how we communicate. You'll also explore how we all seek gratification of specific human needs through the unique and complicated communication process.

Language and Logic

In this lesson, I'll show you how language affects reasoning abilities. You'll learn about constructing useful word maps that benefit your decision making as well as strategies you can use to avoid mental traps that can clog your thinking process. You'll also learn that language has limits, often making it difficult to separate fact from fiction.

Nonverbal Messages

Can you say something without uttering a word? In addition to voice, facial expression, and body movement, today we'll talk about other ways people send messages without making a sound. You'll also learn that men and women develop and use very different nonverbal communication behaviors—sending messages of either inclusion or exclusion.

Intercultural Communication Differences

In this lesson, we'll look at cultural identity and how it molds habits of communication no matter what the language of the culture is. You'll learn how cultures of the world are divided into two main categories. You'll examine how individuals and groups generalize and stereotype others and the psychological reasons for doing that.

Effective Listening

In this lesson, we'll explore types of listening as well as the discipline listening requires. We'll go over the barriers to effective listening, and strategies you can use to improve your listening habits. We'll compare poor listening to empathic listening, and then evaluate the effects each has on personal and professional communication success.

Gender Communication Differences

In this lesson, you're invited to examine gender differences from the inside out. You'll learn how brain structure as well as physical structure helps determine how men and women communicate. You'll learn about the ways humans learn to act as either masculine or feminine and who teaches them. We'll explore how differences in masculine and feminine behavior manifest themselves in personal and business relationships.

Relationship Dynamics

In today's lesson, you'll learn the three main characteristics that make up any relationship as well as the stages that all relationships go through. I'll show you how to identify relationship stages in order to evaluate relationships you have. You'll explore how self-disclosure and psychological balance affects relationships and discover the role lying plays in relationships.

Communication Rules

Today we'll examine several communication theories that will be useful in analyzing and understanding communication behaviors of yourself and others. You'll learn three rules for effective communication behavior that will help you know when and how to adjust your communication behavior. You'll also learn how you can influence the behavior of others in the communication situation.

Conversation Climate

In this lesson, you'll learn how people can change the direction of a conversation to advance a personal agenda. We'll go over strategies of persuasion, characteristics of credibility, and how to achieve a sense of control in a communication situation. We'll also explore the nature of communication cohesiveness within small groups and where individuality fits in group membership.

Interpersonal Conflict Resolution

In our last lesson, you'll learn how to identify various types of interpersonal conflicts and then we'll discuss some myths about conflict. We'll explore ways in which men and women handle conflict differently, and how different cultural groups approach and resolve conflict. You'll learn how to dissect a conflict and apply four steps to successful conflict resolution at work, within the family, or among friends.

 

Course III: Individual Excellence

There are 12 units of study

Introduction: Your Career Plan
Career planning creates a road map for your life. It determines what you do and when you do it. Effective career planning begins with a self-assessment, continues on to researching potential career moves, and ends with goal setting. Today, we'll show you how to start developing a useful career plan, regardless of whether you're at the beginning of your journey or have been traveling on the road for a while.
 
Goal Setting and Creativity
In our first lesson, we identified goal setting as an important ingredient in developing your career plan. We shared a step-by-step process for creating and implementing meaningful goals. In this lesson, we'll investigate many more elements of effective goal setting. We'll also explore the nature of creative thinking and share methods for increasing your creativity.
 
Interpersonal Communication (Getting People To Listen and Listening So People Speak)
Whenever two or more people interact, communication takes place. Unfortunately, communication often leads to misunderstanding, frustration, and dissatisfaction. Today, you'll learn how to become a better verbal communicator. We'll help you develop a clear message, deliver it through the right communication channels, and improve your listening and understanding of body language and other forms of nonverbal communication.
 
Written Communication
Now that you have a good understanding of verbal communication, it's time to discuss written communication. In this lesson, we'll present principles and concepts to help you plan, organize, and write your ideas so that you become a master communicator. We'll also discuss the various types of written documents such as reports, memos, e-mails, letters, proposals, policies, and procedures.
 
Becoming and Staying Organized
Personal organization is a highly desirable goal, but one that many people find hard to achieve. It's not about having good intentions or telling a close friend, "This year I'm going to be organized!" The keys to personal organization are awareness, preparation, execution, and follow-through. Our objective for today's lesson is to help you use these keys to open the doors that will lead you to becoming organized.
 
Problem Solving and Decision-Making
Life is filled with opportunities, problems, and choices. So, today, we'll examine key elements of problem solving, present a model of decision-making, and discuss how to use numerical methods to arrive at the best solutions.
 
Time Management (Taking Control
In this lesson, we'll discuss time management, which should really be called self management. The ability to use time wisely makes it easier to accomplish tasks, improves performance, and reduces stress. So, your goal should be to use time to increase your productivity and accomplish a greater number of objectives. The concepts we'll discuss today will help you do just that.
 
Stress Management (Is Stress Desirable?)
Stress is an unavoidable part of life and can't be eliminated. You experience stress during a salary negotiation, a visit to the dentist for a root canal, or at an exciting basketball game. When you manage your stress, you increase your chances of enjoying a fulfilling and rewarding life. In this lesson, we'll help you understand what stress really is, identify where it comes from, find out how it affects you, and learn some stress reduction and coping strategies.
 
Risk Management (How Much Should You Take?)
Risk taking and risk avoiding are parts of everyday life. Life requires choices and choices require risks. These days, how well you identify, research, measure, and take risks is a big part of what determines how successful you will be. Today, we'll help you understand what risk is and present concepts and strategies to help you take calculated risks and make the right choices.
 
Conflict Management (Should It Be Avoided?)
Most people dislike conflict. But it's often unavoidable. Conflict comes from your beliefs, opinions, values, desires, needs, and habits. Contrary to what many people think, conflict is not necessarily undesirable. In this lesson, you'll learn where conflict comes from and examine different strategies that can help you manage it constructively.
 
Financial Skills (Part I)
Some people call accounting the language of business. To be able to use this language, you need to have a good grasp of key financial concepts and fundamentals. So, today, we'll discuss the differences between bookkeeping and accounting, share basic accounting terms, show you various types of accounting methods, and walk you through the two most widely used financial statements.
 
Financial Skills (Part II)
In our final lesson, we'll continue our discussion of accounting and finance. We'll examine various types of costs, determine what cash flow really means, identify key differences between financial and cost accounting, and explore how to make rational investments. After all, you don't mind making a little money, do you?

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Adobe PDF plug - in ( a free download obtained at Adobe.com)

Email

Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly. The courses are entirely Web-based with comprehensive lessons, quizzes, and assignments. A dedicated professional instructor facilitates every course; pacing learners, answering questions, giving feedback, and facilitating discussions.

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Delivery Method Online
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Course Summary

Course ID No.: 007HRSOC
Delivery Mode: Online
Course Access: 18 - 24 weeks
Tutor Support: Yes
Time required: 72 hours
Assessments: Yes
Qualification: Certificate

Start Dates

This course is available to begin on the following dates

  • 16 October
  • 13 November
  • 11 December
  • 15 January

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