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Defending FDCPA Claims Based on Collection Letters Online Webinar

Find Out What You Can And Can't Say In A Collections Letter To Remain Compliant With The Fair Debt Collection Practices Act

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Find Out What You Can And Can't Say In A Collections Letter To Remain Compliant With The Fair Debt Collection Practices Act

The defects in collection letters form the primary basis of claims against debt collectors. This topic will provide an overview of the typical claims that are brought against debt collectors pursuant to the Fair Debt Collection Practices Act and the best defenses against such claims; a discussion of recent cases involving claims emerging from the language and format used in collection letters; and practical do's and don'ts to avoid common FDCPA violations.

Course Fast Facts:

Learn everything you need to know about Defending FDCPA Claims Based on Collection Letters
Comprehensive agenda about Defending FDCPA Claims Based on Collection Letters
Study along with simple instructions & demonstrations
Written and developed by leading Fair Debt Collection Practices Act Instructors
Certificate of completion
Available in multiple formats where you can choose the best format for your needs

Available in :

OnDemand Webinar : Archived webinar presentation with audio and slideshow including downloadable reference manual. Watch online anytime.
Audio & Reference Manual : PDF and MP3 files delivered on a USB flash drive. Listen and read on any compatible device.

Course Delivery

This program is available in several formats.Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

This course is being supplied by Lorman.

Is There a Perfect Form Letter? Overview of Typical Claims Arising From Collection Letters

Specific Claims and Defenses Under Sections 1692d 1692e, 1692f and 1692g

Risks of Exposure to Potential Class Action Claims

Survey of Recent FDCPA Decisions and Emerging Trends

Best Practices: Avoiding Common FDCPA Violations

GENERAL REQUIREMENTS:

Entry Requirements
Students must have basic literacy and numeracy skills.

Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements
Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:
Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:
OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari)

For LIVE WEBINARS:

Q: What is the webinar viewer?
A: Not every live webinar will have the webinar viewer. The webinar viewer is an online PowerPoint® presentation that the speaker will manipulate. You can access the webinar viewer through a link provided in your confirmation email. Again, Internet access is required.

Q: What is a live webinar?
A: A live webinar is a live training program in which the audio is streamed over the Internet or accessed over phone lines and the written materials are accessed via the Internet. Audio and video reception capabilities of your computer set-up is required.

Q: How do I access the live webinar?
A: Once you have registered for the live webinar, you will receive a confirmation email with a link and an individual PIN to stream the audio over the Internet and access the reference materials.

Q: How do I access the reference materials?
A: Your confirmation email includes a link to the reference materials for your live webinar. The reference materials are typically available for download a day or two before the live webinar.

For OnDemand WEBINARS:

Q: What is an OnDemand webinar?
A: OnDemand webinars are self-paced online programs that allow you to earn continuing education credit at your convenience. Each program includes a downloadable PDF reference manual. A PDF viewer is required.

Q: My OnDemand webinar is not functioning properly. What can I do?
A: Adobe Flash 9+ with Javascript enabled is needed to view the program.

Barbara Fernandez

Hinshaw & Culbertson LLP

Partner in the Miami office of Hinshaw & Culbertson LLP and a member of the firm’s Consumer Financial Services Practice Group
A litigator who focuses much of her practice in the area of consumer and class action litigation and is recognized for efficiently resolving litigation disputes involving consumer claims
In the consumer and class action litigation arena, she has successfully handled complex claims for her clients, including individual and class action claims arising from the application of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA), Truth-in-Lending Act (TILA), and state consumer protection laws
Has trained clients in the consumer lending industry regarding compliance with the FDCPA, FCRA and TCPA
Was selected as one of South Florida Business Journal’s 40 Under 40, which recognizes South Florida’s brightest up-and-coming professionals under 40 years of age for their professional success and community involvement
J.D. degree, University of Miami; B.A. degree, cum laude, Florida International University

Concepcion A. Montoya

Hinshaw & Culbertson LLP

Partner with Hinshaw & Culbertson LLP
Brings more than 17 years of trial and litigation experience to her practice, specifically consumer defense and employment law
Widely recognized for successful strategies that resolve litigation disputes involving consumer defense claims and employment law
Has designed and conducted training workshops for clients in the consumer lending industry regarding compliance with the FDCPA, FCRA, and TCPA and regulations promulgated by the Consumer Federal Protection Bureau (CFPB)
Was awarded Legal Rookie of the Year 2000 to 2001, for demonstration of outstanding performance, promise, dedication, a solid work ethic, constructive attitude, and willingness to contribute to a positive work environment
In 2004, received the Municipal Affairs Award for outstanding achievement in the New York City Law Department, from the Municipal Affairs Committee of the Association of the Bar of the City of New York
J.D. degree, Brooklyn Law School; B.A. degree, New York University

Find Out What You Can And Can't Say In A Collections Letter To Remain Compliant With The Fair Debt Collection Practices Act

Course Fast Facts:

Learn everything you need to know about Defending FDCPA Claims Based on Collection Letters
Comprehensive agenda about Defending FDCPA Claims Based on Collection Letters
Study along with simple instructions & demonstrations
Written and developed by leading Fair Debt Collection Practices Act Instructors
Certificate of completion
Available in multiple formats where you can choose the best format for your needs

Available in :

OnDemand Webinar : Archived webinar presentation with audio and slideshow including downloadable reference manual. Watch online anytime.
Audio & Reference Manual : PDF and MP3 files delivered on a USB flash drive. Listen and read on any compatible device.

Course Delivery

Recognition & Accreditation

All students who complete this course, receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

This course is being supplied by Lorman.

Is There a Perfect Form Letter? Overview of Typical Claims Arising From Collection Letters

Specific Claims and Defenses Under Sections 1692d 1692e, 1692f and 1692g

Risks of Exposure to Potential Class Action Claims

Survey of Recent FDCPA Decisions and Emerging Trends

Best Practices: Avoiding Common FDCPA Violations

GENERAL REQUIREMENTS:

Entry Requirements
Students must have basic literacy and numeracy skills.

Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements
Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:
Microsoft Windows XP, or later
Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS:
OSX/iOS 6 or later
Modern and up to date Browser (Firefox, Chrome, Safari)

All systems
Internet bandwidth of 1Mb or faster
Flash player or a browser with HTML5 video capabilities (Currently Internet Explorer 9, Firefox, Chrome, Safari)

For LIVE WEBINARS:

For OnDemand WEBINARS:

Q: My OnDemand webinar is not functioning properly. What can I do?
A: Adobe Flash 9+ with Javascript enabled is needed to view the program.

Barbara Fernandez

Hinshaw & Culbertson LLP

Partner in the Miami office of Hinshaw & Culbertson LLP and a member of the firm’s Consumer Financial Services Practice Group
A litigator who focuses much of her practice in the area of consumer and class action litigation and is recognized for efficiently resolving litigation disputes involving consumer claims
In the consumer and class action litigation arena, she has successfully handled complex claims for her clients, including individual and class action claims arising from the application of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Telephone Consumer Protection Act (TCPA), Truth-in-Lending Act (TILA), and state consumer protection laws
Has trained clients in the consumer lending industry regarding compliance with the FDCPA, FCRA and TCPA
Was selected as one of South Florida Business Journal’s 40 Under 40, which recognizes South Florida’s brightest up-and-coming professionals under 40 years of age for their professional success and community involvement
J.D. degree, University of Miami; B.A. degree, cum laude, Florida International University

Concepcion A. Montoya

Hinshaw & Culbertson LLP

Partner with Hinshaw & Culbertson LLP
Brings more than 17 years of trial and litigation experience to her practice, specifically consumer defense and employment law
Widely recognized for successful strategies that resolve litigation disputes involving consumer defense claims and employment law
Has designed and conducted training workshops for clients in the consumer lending industry regarding compliance with the FDCPA, FCRA, and TCPA and regulations promulgated by the Consumer Federal Protection Bureau (CFPB)
Was awarded Legal Rookie of the Year 2000 to 2001, for demonstration of outstanding performance, promise, dedication, a solid work ethic, constructive attitude, and willingness to contribute to a positive work environment
In 2004, received the Municipal Affairs Award for outstanding achievement in the New York City Law Department, from the Municipal Affairs Committee of the Association of the Bar of the City of New York
J.D. degree, Brooklyn Law School; B.A. degree, New York University