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About This Course
What you will learn - Master the Essentials of Managerial and Staff Support
  • Office Planning and Layout
  • Information Management
  • Technical Writing Overview
  • Tech Writing Conventions
  • Communications Technology
  • Hardware and Software
  • Strategies for Good Spelling and Punctuation
  • Interpersonal Communication
Get BIG Savings with our Administrative Assistant Fundamentals Online Bundle, 3 Certificate Courses
  1. Administrative Assistant Fundamentals
  2. Effective Business Writing
  3. Fundamentals of Technical Writing
1. Administrative Assistant Fundamentals: Master the Essentials of Managerial and Staff Support

The Administrative Assistant Fundamentals Online Course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.

You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine with one of our many administration courses.

2. Effective Business Writing: Know the Secret to Developing Powerful Writing 

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects?

Don't let small gaps in your business writing skills prevent you from reaching your full potential!

It doesn't matter whether you're a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this Certificate in Effective Business Writing Online Course to help you identify and eliminate problem areas.

By the end of this Effective Business Writing Online Course, you'll know the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word.

3. Fundamentals of Technical Writing: Learn the Secrets of Successful Writing

Do you have a knack for explaining complex subjects in a way that makes them easy to understand? If so, you should consider entering the well-paying field of technical writing.

This Certificate in Fundamentals of Technical Writing Online Course will teach you the skills you need to succeed as a technical writer. You will learn how to translate complex information into easily understood language, and how to become a wizard at marrying the art of publishing with the science of technology.

You'll learn the secrets of successful technical writers, including technical writing conventions, interviewing skills, desktop publishing and formatting techniques, key tips for developing graphics and templates, documentation management, and how to publish documents both on paper and electronically.

You'll also learn how to get your first job as a technical writer, plus tricks of the trade that enable you to create high-quality documentation with less work.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Unlimited lifetime access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Administration

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Show More Hide
Units of Study

Administrative Assistant Fundamentals 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate in Administrative Assistant Fundamentals Online Course

Introduction
Today, in our first lesson, you'll see why organizations need administrative assistants, and also explore the type of work that various administrative assistants perform. We'll talk about the different administrative specialties, and look at an overview of their varied duties and requirements. You'll learn about the International Association of Administrative Professionals (IAAP), and the professional certifications—Certified Administrative Professional (CAP) and Certified Professional Secretary (CPS)—that IAAP offers.

Office Planning and Layout
As an administrative assistant, you frequently participate in office planning. So today, we'll help you understand that an office is an interdependent system where everything works together. You'll see that creating an office environment requires bringing many components together, including office layout, workflow analysis, space planning, furniture and equipment selection, use of lighting, and physical document (file) storage. By the end, you'll be ready to play a vital role in office planning.
 
Information Management
In our fast paced world, organizations move very quickly and make split-second decisions that have far reaching implications. Administrative assistants play a pivotal position in supporting timely and accurate flow of information. In this lesson, you'll learn how to effectively use information management to create a successful office operation and help increase your value to your organization.

Communications Technology
The pieces of telecommunications, communications, and technology, fit together like a hand in a glove. To be successful as an administrative assistant, you need a command of telecommunications. So, today, we'll share how telecommunications technology enables you to access information, share knowledge, and communicate without boundaries. When you finish this lesson, you'll better understand how to use multi-tasking and communicate using e-mail, fax, and telephone.
 
Records Management
In today's lesson, you'll learn how to productively use reprographics and manage records. Many organizations rely on administrative assistants to coordinate activities in these two areas. You'll learn that reprographics is the process that creates, develops, produces, and distributes printed material that conveys information and ideas. You'll also discover that records management is the management of paper documents, micromedia, and documents that are electronically and magnetically stored.

Hardware and Software
As an administrative assistant, you spend a lot of your day inputting and storing data, retrieving and analyzing information, and producing presentations, newsletters, numerical reports, graphs, and charts. Powerful, user-friendly computer hardware and software can help you greatly with these tasks. So we'll focus on computer hardware and software in this lesson to help you better understand the properties of your office computer system.

Meetings, Conferences, and Travel
As an administrative assistant, you play an important role in helping co-workers arrive at the right place at the right time. You also provide them with information and materials that enhance their effectiveness while they travel and participate in meetings. So today, we'll talk about scheduling and coordinating meetings, conferences, and business travel. We'll share a case study to illustrate your role in supporting these activities.

Policies and Procedures
A critical responsibility of administrative assistants is coordinating a wide variety of office activities. To help you meet this challenge, today we'll examine how to create practical policies and procedures, and design and manage useful forms. We'll focus on the use of policies, procedures, and forms that meet organizational objectives and create harmony and order in your day-to-day activities.

Business Documents
As an administrative assistant, you spend much of your time reading and composing business documents (reports, letters, memoranda, and press releases). Your efficiency and effectiveness is dependent upon your ability to write purposefully and clearly. So our objective today is to enhance your business writing skills. After you finish this lesson, you'll wow your boss and co-workers with your increased ability to write high-quality business documents.

Grammar and Punctuation
In this lesson, we'll bridge the subjects of written and verbal communication by discussing the principles of grammar and punctuation. It's likely that you need to help others with their written communication, so we'll also review the mechanics of proofreading. And you'll learn the basic rules of communication and a few of the more common exceptions.
 
Interpersonal Communication
As an administrative assistant, you practice interpersonal communication in a variety of ways, ranging from one-on-one to communicating in a group. The basic purpose of interpersonal communication is to transfer understandable information back and forth. In today's lesson, we'll discuss how your desire to share thoughts and ideas create the first part of communication and how you create the second part when you listen, interpret, and react to feedback.
 
Research and Presentations
Today, we'll show you how to perform basic research—something administrative assistants are often asked to do. We'll also discuss the steps you take to create a meaningful and memorable presentation.  We’ll talk about what you need to help create a winning presentation, including a strategy for starting your preparation and the software that can help you create a polished piece. Then we'll focus on the elements that you'll include in your winning presentation.

Course 2 - Certificate in Effective Business Writing Online Course

Writing as Problem Solving

In this first lesson, you'll learn a brainstorming technique that will help make writing easier and more fun for you right away. You'll learn how to disentangle the efforts of your creative and critical sides, and you'll come to understand why both sides are important components of good writing. You'll also learn why writing is one of the best problem-solving tools around. 

Why Write and Who is Your Reader?

Here's where you'll learn a helpful system for organizing your writing, whether it's an e-mail, a formal letter, or a companywide memo. You'll start by picking out a document you have to write anyway so you can begin to put your new writing knowledge to use right away. You may as well get some work done while you're learning, right? Next, you'll nail down why you're writing this particular document and who your reader is. A second brainstorming technique will help you have fun thinking through these two questions. 

Benefits You Can Offer Your Reader

In this lesson, you'll learn to make your readers do what you want. Your readers will be happy, too, since they'll get what they want in this win/win system. You'll learn the seven basic benefits you can offer your reader and how to write the crucial first sentence of your document. You'll learn one more brainstorming technique that will help you capture good ideas, words, and phrases.

Sequencing Your Ideas and How to Write Your Ending

Master seven strategies for putting your ideas in order and learn how poor sequencing can sabotage your efforts. You'll also discover the best way to end any document. It's an idea that may surprise you! 

Revising, Formatting, Editing, and Proofreading

Revising, formatting, editing, and proofreading may all sound similar, but they're four distinct activities. In this lesson, you'll learn how revision is a process of exploration and discovery. You'll learn formatting strategies that will invite your reader in. You'll also learn to be a ruthless editor and professional proofreader.

What Words to Take Out

In this lesson, you'll learn how to write clearly and concisely. You'll explore three mistaken notions that lead business writers to use lots of convoluted phrasing and needlessly long words. You'll examine the pitfalls of using business clichés, jammed modifiers, trendy words, jargon, foreign words, redundancies, and hedging adjectives.

What Words to Put In

In the last lesson you learned what words to remove from your document. In this lesson, you'll learn what words you should include to make your business writing more compelling. You'll learn the four parts of the written communication process. You'll find out why the verbs and nouns you choose make a major difference. You'll also learn more ways to make the task of writing more enjoyable for you.

Strategies for Good Spelling and Punctuation

Today, we'll look at strategies for good spelling and punctuation. Everyone needs this review! To keep it fun, you'll get to deal with the topics of spelling and punctuation by taking some easy quizzes. It's a chance to learn by doing. See how good your spelling and punctuation skills really are. You'll learn that punctuation is not a tyranny of rules, but an evolving protocol to help you communicate. Finally, you'll capture your weak areas on a Tips Card. 

One Easy Grammar Lesson

Why do you have to bother with grammar? You'll find out why in this lesson. Take the Grammar Blitz Quiz to discover your grammar strengths and weaknesses. It will help you fill in the gaps that remain after years of boring grammar classes. You'll learn why using the active instead of the passive voice can be a demonstration of your integrity. You'll also explore the traps pronouns set for those of us sensitive to gender issues.

Getting the Tone Right

Getting the tone right in business writing can be tricky, especially in e-mail. In this lesson, you'll get to tackle your worst moods with one more brainstorming technique. You'll learn how to defuse any negative emotions that might get in the way of your problem solving. You'll also learn how your attitude toward your reader, your topic, and your own needs determines your tone. As you go through the lesson, you'll learn two easy ways to eliminate unintentional tone mistakes.

Getting the Tone Right

In this lesson, you'll learn why being able to say “no” with grace is a crucial business skill. A five-part format will give you a solid strategy for writing documents that say “no” while retaining the goodwill of your reader. You'll learn how to keep bad news letters, memos, and e-mails positive and helpful. 

On E-Mail

All about e-mail: Here's an up-to-date review of all the ways e-mail is different from other kinds of business writing. You'll learn tips on how to write e-mail that gets the job done. You'll find out some of pitfalls of using e-mail, including its legal status in court. You'll also discover how to manage the tone of your e-mail so that it doesn't accidentally offend your reader.

Course 3 - Certificate in Fundamentals of Technical Writing Online Course

Technical Writing Overview
Technical writing is a relatively new profession, but people have been writing technical documents for centuries. In our first lesson, you'll learn the fascinating history of technical writing, plus how the instructor (and many others) became technical writers and how technical writing employs both the logical and creative sides of your brain.

Preparing to Write
Technical writing requires preparation. In this lesson, you'll learn the basics of project management for your documentation project (including average amounts of time you should dedicate to different writing activities), key questions to help you analyze your reading audience, and how to organize the information you gather. 

Gathering Information
In today's lesson, you'll learn powerful communication skills that will help you get the information you need. You'll find out how to develop your listening skills and use body language that keeps you alert and encourages the people you're interviewing to talk with you. You'll also learn how to ask questions that help you get the answers you need more efficiently, and how to apply principles of adult learning when you're analyzing the information you've gathered.

Writing Skills
Do you ever get writer's block? Most writers do! Today you'll learn how to shut off your internal editor and give yourself permission to write your first draft more quickly and easily. You'll learn tips that will help you keep writing even when you realize you don't have all of the information you need, plus you'll have more confidence after you finish the grammar and punctuation review in this lesson, which includes tips about how to make your writing more interesting. 

Tech Writing Conventions
Every profession has rules and conventions that separate the novices from the pros. In this lesson, you'll learn all about time-honored technical writing conventions, such as using parallel structure, an inverted pyramid style of writing, effective headings, and lists.

Graphics
Should you save your graphics as bitmaps, gifs, or jpgs? In this lesson, we'll go over the difference between the most popular graphics file formats and guidelines for using each. You'll also learn about a new file format called PNG, and how to create screenshots on your PC, then manipulate your shots in Windows' Paint, saving you the expense of far more costly graphics programs. 

Document Formatting
Formatting your document can be critical to its success. In this lesson, you'll learn how to choose the typeface or typefaces you want to use and principles for using type effectively in your document. You'll learn about the things you need to keep in mind when laying out your pages. We'll take a look at some layouts that are commonly used in technical documents, then we'll discuss how to achieve those layouts using Microsoft Word.

Microsoft Word's Paragraph Styles
Microsoft Word has nearly a 93-percent market share for PC-based word processing—it's the de facto standard for most corporations and government agencies. So chances are high that you'll use it at some time in your technical writing career. In fact, most companies require that you be proficient with Word when considering you for technical writing positions. So in this lesson, you'll learn how Microsoft Word is different from other word-processing applications and how to use, modify, and create Word's paragraph styles. 

Document Templates
When companies use Microsoft Word for their documentation, they expect you to know how to use and create Word templates. In this lesson, you'll learn quick ways to build templates, plus you'll learn some Word skills that will help you dazzle potential employers, such as recording macros, customizing your toolbar, and using cross-references, AutoText, and captions.

Creating Indexes
Did you know that indexes are the most widely read section in any technical document? In today's lesson, we'll review indexing conventions, and I'll provide a few tips on building a great index for your document. You'll also learn how to use Microsoft Word to make indexing a bit easier. 

Editing and Proofreading
To polish your document and make it the best it can be, you need to proofread it and edit it. In today's lesson, you'll learn tips from professional proofreaders and editors, as well as ways you can use Microsoft Word to help you check your spelling and grammar.

Publishing Your Document
Publishing your document is an exciting time. All of your hard work is almost done—or is it? In our final lesson, you'll learn about different printing options and how to work with printers. You'll also learn about future trends in publishing and how your documents may be distributed in the future. Last, we'll talk about different ways you can use your technical writing skills in the job market, and a four-step plan for getting your first job, as well as some ideas about freelancing. Questions are always encouraged!

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

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NEW YEAR SALE

Administrative Assistant Fundamentals Online Bundle, 3 Certificate Courses

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Original price USD $1,900
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Master the Essentials of Managerial and Staff Support

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Course Summary

  • Delivery: Online
  • Access: 6 months
  • Time: Study at your own pace
  • Duration: 24 hours per course
  • Assessments: Yes
  • Qualification: Certificate
About This Course
What you will learn - Master the Essentials of Managerial and Staff Support
  • Office Planning and Layout
  • Information Management
  • Technical Writing Overview
  • Tech Writing Conventions
  • Communications Technology
  • Hardware and Software
  • Strategies for Good Spelling and Punctuation
  • Interpersonal Communication
Get BIG Savings with our Administrative Assistant Fundamentals Online Bundle, 3 Certificate Courses
  1. Administrative Assistant Fundamentals
  2. Effective Business Writing
  3. Fundamentals of Technical Writing
1. Administrative Assistant Fundamentals: Master the Essentials of Managerial and Staff Support

The Administrative Assistant Fundamentals Online Course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics.

You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine with one of our many administration courses.

2. Effective Business Writing: Know the Secret to Developing Powerful Writing 

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects?

Don't let small gaps in your business writing skills prevent you from reaching your full potential!

It doesn't matter whether you're a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this Certificate in Effective Business Writing Online Course to help you identify and eliminate problem areas.

By the end of this Effective Business Writing Online Course, you'll know the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word.

3. Fundamentals of Technical Writing: Learn the Secrets of Successful Writing

Do you have a knack for explaining complex subjects in a way that makes them easy to understand? If so, you should consider entering the well-paying field of technical writing.

This Certificate in Fundamentals of Technical Writing Online Course will teach you the skills you need to succeed as a technical writer. You will learn how to translate complex information into easily understood language, and how to become a wizard at marrying the art of publishing with the science of technology.

You'll learn the secrets of successful technical writers, including technical writing conventions, interviewing skills, desktop publishing and formatting techniques, key tips for developing graphics and templates, documentation management, and how to publish documents both on paper and electronically.

You'll also learn how to get your first job as a technical writer, plus tricks of the trade that enable you to create high-quality documentation with less work.

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Unlimited lifetime access to course materials
  3. Study as many courses as you want
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time

Course Delivery

Courses are accessed online by any device including PC, tablet or Smart Phone. Upon purchase an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. 

Recognition & Administration

Upon successful completion of this course and achieving a passing score for the assessment, you will be issued with an international continuing education credit (CEU) certificate.

This Certificate is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers, and potential employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Show More Hide
Units of Study

Administrative Assistant Fundamentals 3 Course Bundle includes the following courses, below is a summary of each course: 

Course 1 - Certificate in Administrative Assistant Fundamentals Online Course

Introduction
Today, in our first lesson, you'll see why organizations need administrative assistants, and also explore the type of work that various administrative assistants perform. We'll talk about the different administrative specialties, and look at an overview of their varied duties and requirements. You'll learn about the International Association of Administrative Professionals (IAAP), and the professional certifications—Certified Administrative Professional (CAP) and Certified Professional Secretary (CPS)—that IAAP offers.

Office Planning and Layout
As an administrative assistant, you frequently participate in office planning. So today, we'll help you understand that an office is an interdependent system where everything works together. You'll see that creating an office environment requires bringing many components together, including office layout, workflow analysis, space planning, furniture and equipment selection, use of lighting, and physical document (file) storage. By the end, you'll be ready to play a vital role in office planning.
 
Information Management
In our fast paced world, organizations move very quickly and make split-second decisions that have far reaching implications. Administrative assistants play a pivotal position in supporting timely and accurate flow of information. In this lesson, you'll learn how to effectively use information management to create a successful office operation and help increase your value to your organization.

Communications Technology
The pieces of telecommunications, communications, and technology, fit together like a hand in a glove. To be successful as an administrative assistant, you need a command of telecommunications. So, today, we'll share how telecommunications technology enables you to access information, share knowledge, and communicate without boundaries. When you finish this lesson, you'll better understand how to use multi-tasking and communicate using e-mail, fax, and telephone.
 
Records Management
In today's lesson, you'll learn how to productively use reprographics and manage records. Many organizations rely on administrative assistants to coordinate activities in these two areas. You'll learn that reprographics is the process that creates, develops, produces, and distributes printed material that conveys information and ideas. You'll also discover that records management is the management of paper documents, micromedia, and documents that are electronically and magnetically stored.

Hardware and Software
As an administrative assistant, you spend a lot of your day inputting and storing data, retrieving and analyzing information, and producing presentations, newsletters, numerical reports, graphs, and charts. Powerful, user-friendly computer hardware and software can help you greatly with these tasks. So we'll focus on computer hardware and software in this lesson to help you better understand the properties of your office computer system.

Meetings, Conferences, and Travel
As an administrative assistant, you play an important role in helping co-workers arrive at the right place at the right time. You also provide them with information and materials that enhance their effectiveness while they travel and participate in meetings. So today, we'll talk about scheduling and coordinating meetings, conferences, and business travel. We'll share a case study to illustrate your role in supporting these activities.

Policies and Procedures
A critical responsibility of administrative assistants is coordinating a wide variety of office activities. To help you meet this challenge, today we'll examine how to create practical policies and procedures, and design and manage useful forms. We'll focus on the use of policies, procedures, and forms that meet organizational objectives and create harmony and order in your day-to-day activities.

Business Documents
As an administrative assistant, you spend much of your time reading and composing business documents (reports, letters, memoranda, and press releases). Your efficiency and effectiveness is dependent upon your ability to write purposefully and clearly. So our objective today is to enhance your business writing skills. After you finish this lesson, you'll wow your boss and co-workers with your increased ability to write high-quality business documents.

Grammar and Punctuation
In this lesson, we'll bridge the subjects of written and verbal communication by discussing the principles of grammar and punctuation. It's likely that you need to help others with their written communication, so we'll also review the mechanics of proofreading. And you'll learn the basic rules of communication and a few of the more common exceptions.
 
Interpersonal Communication
As an administrative assistant, you practice interpersonal communication in a variety of ways, ranging from one-on-one to communicating in a group. The basic purpose of interpersonal communication is to transfer understandable information back and forth. In today's lesson, we'll discuss how your desire to share thoughts and ideas create the first part of communication and how you create the second part when you listen, interpret, and react to feedback.
 
Research and Presentations
Today, we'll show you how to perform basic research—something administrative assistants are often asked to do. We'll also discuss the steps you take to create a meaningful and memorable presentation.  We’ll talk about what you need to help create a winning presentation, including a strategy for starting your preparation and the software that can help you create a polished piece. Then we'll focus on the elements that you'll include in your winning presentation.

Course 2 - Certificate in Effective Business Writing Online Course

Writing as Problem Solving

In this first lesson, you'll learn a brainstorming technique that will help make writing easier and more fun for you right away. You'll learn how to disentangle the efforts of your creative and critical sides, and you'll come to understand why both sides are important components of good writing. You'll also learn why writing is one of the best problem-solving tools around. 

Why Write and Who is Your Reader?

Here's where you'll learn a helpful system for organizing your writing, whether it's an e-mail, a formal letter, or a companywide memo. You'll start by picking out a document you have to write anyway so you can begin to put your new writing knowledge to use right away. You may as well get some work done while you're learning, right? Next, you'll nail down why you're writing this particular document and who your reader is. A second brainstorming technique will help you have fun thinking through these two questions. 

Benefits You Can Offer Your Reader

In this lesson, you'll learn to make your readers do what you want. Your readers will be happy, too, since they'll get what they want in this win/win system. You'll learn the seven basic benefits you can offer your reader and how to write the crucial first sentence of your document. You'll learn one more brainstorming technique that will help you capture good ideas, words, and phrases.

Sequencing Your Ideas and How to Write Your Ending

Master seven strategies for putting your ideas in order and learn how poor sequencing can sabotage your efforts. You'll also discover the best way to end any document. It's an idea that may surprise you! 

Revising, Formatting, Editing, and Proofreading

Revising, formatting, editing, and proofreading may all sound similar, but they're four distinct activities. In this lesson, you'll learn how revision is a process of exploration and discovery. You'll learn formatting strategies that will invite your reader in. You'll also learn to be a ruthless editor and professional proofreader.

What Words to Take Out

In this lesson, you'll learn how to write clearly and concisely. You'll explore three mistaken notions that lead business writers to use lots of convoluted phrasing and needlessly long words. You'll examine the pitfalls of using business clichés, jammed modifiers, trendy words, jargon, foreign words, redundancies, and hedging adjectives.

What Words to Put In

In the last lesson you learned what words to remove from your document. In this lesson, you'll learn what words you should include to make your business writing more compelling. You'll learn the four parts of the written communication process. You'll find out why the verbs and nouns you choose make a major difference. You'll also learn more ways to make the task of writing more enjoyable for you.

Strategies for Good Spelling and Punctuation

Today, we'll look at strategies for good spelling and punctuation. Everyone needs this review! To keep it fun, you'll get to deal with the topics of spelling and punctuation by taking some easy quizzes. It's a chance to learn by doing. See how good your spelling and punctuation skills really are. You'll learn that punctuation is not a tyranny of rules, but an evolving protocol to help you communicate. Finally, you'll capture your weak areas on a Tips Card. 

One Easy Grammar Lesson

Why do you have to bother with grammar? You'll find out why in this lesson. Take the Grammar Blitz Quiz to discover your grammar strengths and weaknesses. It will help you fill in the gaps that remain after years of boring grammar classes. You'll learn why using the active instead of the passive voice can be a demonstration of your integrity. You'll also explore the traps pronouns set for those of us sensitive to gender issues.

Getting the Tone Right

Getting the tone right in business writing can be tricky, especially in e-mail. In this lesson, you'll get to tackle your worst moods with one more brainstorming technique. You'll learn how to defuse any negative emotions that might get in the way of your problem solving. You'll also learn how your attitude toward your reader, your topic, and your own needs determines your tone. As you go through the lesson, you'll learn two easy ways to eliminate unintentional tone mistakes.

Getting the Tone Right

In this lesson, you'll learn why being able to say “no” with grace is a crucial business skill. A five-part format will give you a solid strategy for writing documents that say “no” while retaining the goodwill of your reader. You'll learn how to keep bad news letters, memos, and e-mails positive and helpful. 

On E-Mail

All about e-mail: Here's an up-to-date review of all the ways e-mail is different from other kinds of business writing. You'll learn tips on how to write e-mail that gets the job done. You'll find out some of pitfalls of using e-mail, including its legal status in court. You'll also discover how to manage the tone of your e-mail so that it doesn't accidentally offend your reader.

Course 3 - Certificate in Fundamentals of Technical Writing Online Course

Technical Writing Overview
Technical writing is a relatively new profession, but people have been writing technical documents for centuries. In our first lesson, you'll learn the fascinating history of technical writing, plus how the instructor (and many others) became technical writers and how technical writing employs both the logical and creative sides of your brain.

Preparing to Write
Technical writing requires preparation. In this lesson, you'll learn the basics of project management for your documentation project (including average amounts of time you should dedicate to different writing activities), key questions to help you analyze your reading audience, and how to organize the information you gather. 

Gathering Information
In today's lesson, you'll learn powerful communication skills that will help you get the information you need. You'll find out how to develop your listening skills and use body language that keeps you alert and encourages the people you're interviewing to talk with you. You'll also learn how to ask questions that help you get the answers you need more efficiently, and how to apply principles of adult learning when you're analyzing the information you've gathered.

Writing Skills
Do you ever get writer's block? Most writers do! Today you'll learn how to shut off your internal editor and give yourself permission to write your first draft more quickly and easily. You'll learn tips that will help you keep writing even when you realize you don't have all of the information you need, plus you'll have more confidence after you finish the grammar and punctuation review in this lesson, which includes tips about how to make your writing more interesting. 

Tech Writing Conventions
Every profession has rules and conventions that separate the novices from the pros. In this lesson, you'll learn all about time-honored technical writing conventions, such as using parallel structure, an inverted pyramid style of writing, effective headings, and lists.

Graphics
Should you save your graphics as bitmaps, gifs, or jpgs? In this lesson, we'll go over the difference between the most popular graphics file formats and guidelines for using each. You'll also learn about a new file format called PNG, and how to create screenshots on your PC, then manipulate your shots in Windows' Paint, saving you the expense of far more costly graphics programs. 

Document Formatting
Formatting your document can be critical to its success. In this lesson, you'll learn how to choose the typeface or typefaces you want to use and principles for using type effectively in your document. You'll learn about the things you need to keep in mind when laying out your pages. We'll take a look at some layouts that are commonly used in technical documents, then we'll discuss how to achieve those layouts using Microsoft Word.

Microsoft Word's Paragraph Styles
Microsoft Word has nearly a 93-percent market share for PC-based word processing—it's the de facto standard for most corporations and government agencies. So chances are high that you'll use it at some time in your technical writing career. In fact, most companies require that you be proficient with Word when considering you for technical writing positions. So in this lesson, you'll learn how Microsoft Word is different from other word-processing applications and how to use, modify, and create Word's paragraph styles. 

Document Templates
When companies use Microsoft Word for their documentation, they expect you to know how to use and create Word templates. In this lesson, you'll learn quick ways to build templates, plus you'll learn some Word skills that will help you dazzle potential employers, such as recording macros, customizing your toolbar, and using cross-references, AutoText, and captions.

Creating Indexes
Did you know that indexes are the most widely read section in any technical document? In today's lesson, we'll review indexing conventions, and I'll provide a few tips on building a great index for your document. You'll also learn how to use Microsoft Word to make indexing a bit easier. 

Editing and Proofreading
To polish your document and make it the best it can be, you need to proofread it and edit it. In today's lesson, you'll learn tips from professional proofreaders and editors, as well as ways you can use Microsoft Word to help you check your spelling and grammar.

Publishing Your Document
Publishing your document is an exciting time. All of your hard work is almost done—or is it? In our final lesson, you'll learn about different printing options and how to work with printers. You'll also learn about future trends in publishing and how your documents may be distributed in the future. Last, we'll talk about different ways you can use your technical writing skills in the job market, and a four-step plan for getting your first job, as well as some ideas about freelancing. Questions are always encouraged!

Requirements

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

Microsoft Windows XP, or laterModern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

OSX/iOS 6 or laterModern and up to date Browser (Firefox, Chrome, Safari)

All systems

Internet bandwidth of 1Mb or fasterFlash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

FAQS

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008
with 5 courses, since then we have grown to over 10,000 online courses.

Our courses span across the following categories:

•Animal    

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2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to info@coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program
was developed by Courses For Success to help our customers achieve
success. Currently, we are offering this program for FREE with every
course or bundle purchase this month. This is a limited time offer!

4.  Are there any requirements to study this course?

No,
anyone who has an interest in learning more about this subject matter
is encouraged to take our course. There are no entry requirements to
take this course.

5.  Do I require to have finished high school to complete this course?

No,
you do not require a High School Diploma or to have finished school to
study this course, this course is open to anyone who would like to take
this course.

6.  What if English is not my first language?

This
course is provided in English, however, due to the digital nature of
our training, you can take your time studying the material and make use
of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After
you have completed the payment, you will receive a confirmation email
and tax receipt. You will also receive an email containing your course
login details (username and password), as well as instructions on how to
access and log in to your course via the internet with any device,
please check your junk/spam folder in the event that you do not receive
the email.

9.  When does this course start?

Providing
you have internet access you can start this course whenever you like,
just go to the login page and insert your username and password and you
can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation.
By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace.

Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You
don't need to be a computer expert to succeed with our online training,
but you should be comfortable typing, using the internet and be capable
of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

The majority of our courses have unlimited lifetime access, meaning you can access this course whenever you want.

Please also check the course summary, as a small selection of courses have limited access.

13.  How long will my course take?

Course duration, is listed under Course Summary

14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes,
you will be required to complete a multiple-choice test online at the
end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You
will receive a Certificate of Completion that is applicable worldwide,
which demonstrates your commitment to learning new skills. You can share
the certificate with your friends, relatives, co-workers and employers.
Also, include it in your resume/CV, professional social media profiles
and job applications.

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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."

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Our
completion certificates are very valuable and will help you progress in
your work environment and show employers how committed you are to learn
new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying
and completing this course will show employers that you have the
knowledge in this field, additionally you will gain more confidence in
this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses
are studied online at your own pace and you are free to study as many
or as few courses as you wish, we also offer online course bundles that
allow you to save on additional courses so that you may get all the
topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card and Bank Transfer.

Payment Plans: We have partnered with Partial.ly, to offer our own in house payment plan. Everyone is Pre-Approved, providing the initial deposit is paid in full.

To pay via bank transfer contact us info@coursesforsuccess.com

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Yes, you can do this by purchasing individually via website or send us a request via email at info@coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at info@coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to info@coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes,
you can customize your own bundle. Please send us the complete list
with the exact course link of the courses you'd like to bundle up via
email info@coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at info@coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

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