The Complete Train the Trainer Online Bundle, 10 Certificate Courses
Training Beyond Expectations
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Learn what makes a successful trainer and a successful training program - 10 Courses in this Bundle
1. Train the Trainer
2. Developing Your Training Program
3. Training with Visual Storytelling
4. The Practical Trainer Comprehensive
5. The Practical Trainer: Advanced Skills
6. Train The Trainer - Improving Training Results
7. Train The Trainer: Survival Skills
8. Train The Trainer - Measuring Results from Training
9. Developing a Training Needs Analysis
10. Facilitation Skills Online Certificate Course
1. Train The Trainer: Deliver Engaging and Compelling Training and Workshops
Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. You will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Our Train-The-Trainer course will provide you the skills to help you deliver engaging and compelling workshops. Skills such as facilitating, needs analysis, and managing tough topics will give you what you require to become a trainer
By the end of this Train The Trainer Online Short Course, you will be able to:
- Define training, facilitating and presenting
- Understand how to identify participants’ training needs
- Create a lesson plan that incorporates the range of learning preferences
- Create an active, engaging learning environment
- Develop visual aids and supporting materials
- Manage difficult participants and tough topics
2. Developing Your Training Program : Learn The ICE Method For Identifying Needs
Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.
You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.
By the end of this Developing Your Training Program course, you will be better able to:
Describe the essential elements of a training program.
Apply different methodologies to program design.
Demonstrate skills in preparation, research, and delivery of strong content.
Explain an instructional model.
Be prepared to create a training program proposal.
3. Training with Visual Storytelling: Learn How to Use Storytelling to Engage the Hearts and Minds of Your Audience
In these Training with Visual Storytelling Online Courses, you will learn how to use storytelling to engage the hearts and minds of your audience. We’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you’ll be ready to create engaging, compelling training sessions that inspire your students.
The National Center for Biotechnology Information estimates that the average human’s attention span is about eight seconds. That’s a drop of 33% over the past 15 years. For trainers and public speakers, this means that we have less time than ever to catch our audience’s attention, get them engaged, and ensure that they retain the information being shared.
What you will learn with our Training with Visual Storytelling Online Courses
- Describe how storyboarding leads to better training results.
- Apply storyboarding techniques to create a strong foundation for training.
- Design training that uses storytelling to make it memorable, compelling, and relevant to the audience.
- Evaluate technology tools to determine what will create the best learning experiences needed for adequate training.
4. The Practical Trainer Comprehensive: Create A Successful Training Program
This course will give you the training skills that you need so that your students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace.
In this train the trainer certificate, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants.
At the end of this The Practical Trainer course, you will be able to:
- Recognize the importance of considering the participants and their training needs, including the different learning styles and adult learning principles.
- Know how to write objectives and evaluate whether these objectives have been met at the end of a training session.
- Develop an effective training style, using appropriate training aids and techniques.
- Conduct a short group training session that incorporates these training concepts.
5. The Practical Trainer: Advanced Skills : Go beyond the basics and enhance your training skills with the Advanced Trainer Online Courses
The Advanced Trainer Online Courses will let you explore the advanced practitioner trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered.
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting! This Train the Trainer Course will teach you advanced skills that can help you take your training programs to the next level. We recommend that you complete “The Practical Trainer” before beginning this course.
What you will learn with our Advanced Trainer Online Courses
- Demonstrate your understanding of learning styles and how to accommodate all four learning styles in the classroom.
- Apply the key principles of effective communication in a workshop setting.
- Use a variety of training techniques to stimulate participation.
- Develop a plan and prepare for an effective training session.
- Explain the different levels of evaluation and when to use each.
- Identify advanced interventions for difficult situations.
- Put your skills to work for a team presentation.
6. Train The Trainer - Improving Training Results: Evaluate And Improve Training Results
Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?
In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
After you complete this Measuring Training Results course, you will be able to:
- Identify the most effective methods of training evaluation.
- Describe the steps required in the essential elements of measuring training results.
- Tie training measurements back to the original training objectives.
- Explore the most effective methods to report training results, including a return on investment
7. Train The Trainer: Survival SkillsLearn The Basic Skills That Every Trainer Must Have
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this train the trainer certificate program will help you start your journey.
In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you’ll review a list of do’s and don’ts and consider your next steps.
At the end of this Survival Skills for the New Trainer course, you will be able to:
- Understand the essential background for trainers to have.
- Explore how being genuine enhances training.
- Identify the elements of good questions.
- Understand how to apply listening skills.
- Develop rapport building strategies.
- Recognize key skills in a trainer’s toolbox and identify skill areas for development.
8. Train The Trainer - Measuring Results from Training: Master The Learning Cycle & Get More Out Of Trainin
Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits.
Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.
By the end of this Measuring Results from Training Online Short Course, you will be able to:
- Understand Kolb's learning styles and learning cycle
- Understand Kirkpatrick's level of evaluation
- Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments and learning journals
- Understand when to use each type of evaluation tool
- Be able to perform a needs assessment
- Know how to write learning objectives and link them to evaluation
- Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
- Know how to identify the costs, benefits, and return on investment of training
- Be familiar with the parts of a business case
9. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis
Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.
This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
After you complete this Developing a Training Needs Analysis course, you will be able to:
- Understand the value of creating a training needs analysis.
- Apply the ICE method to assess the situation and build your training needs analysis.
- Create a simple yet thorough training needs analysis for your organization or client.
10. Facilitation Skills: Study how to effectively facilitate trainings
With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal. This course will introduce you to this core competency and give you practical ways to apply it in the workplace.
What will you learn with our Facilitation Skills Online Course?
Distinguish facilitation from instruction and training
Identify the competencies linked to effective small group facilitation
Identify the stages of team development and ways to help teams through each stage
Use common process tools to make meetings easier and more productive
Receive Lifetime Access to Course Materials, so you can review at any time
For a comprehensive list of all courses available and their units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificate of Completion
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
The Complete Train The Trainer Bundle, 10 Course includes the following courses, below is a summary of each course:
Course 1 - Train the Trainer Online Course
Module One: Getting Started
Module Two: Understanding Training and Facilitation
- What is Training?
- What is Facilitation?
- Identifying Appropriate Situations for Each
Module Three: Gathering Materials
- Identifying Participants' Needs
- Reviewing the Materials
- Identifying and Resolving Gaps
Module Four: Creating a Lesson Plan
- Planning for the Basics
- Adding Slack Time
- Creating a Plan B
- A Take-Home Template
Module Five: Choosing Activities
- Types of Activities
- Creating a Tickle Trunk
- What To Do When Games Go Wrong
Module Six: Preparing for the Workshop
- Creating a Materials List
- Gathering Participant Information
- Setting up the Physical Location
Module Seven: Getting off on the Right Foot
- Greeting Participants
- Being Prepared
- Using Icebreakers
Module Eight: Delivery Tips and Tricks
- Using Visual Aids
- Creating Supporting Materials
- Gauging When It's Time For A Break
Module Nine: Keeping it Interactive
- Encouraging Discussion
- Using Group Work
- The Power of Post-It Notes
Module Ten: Dealing with Difficult Participants
- The Ground Rules
- Challenges and Solutions
- Handling Interruptions
Module Eleven: Tackling Tough Topics
- Tough Stuff to Watch Out For
- Adjusting Your Material for a Sensitive Issue
- Dealing with Sensitive Issues in the Workshop
Module Twelve: Wrapping Up
Course 2 - Developing Your Training Program Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment Questions
Session 2: Program Design
- Getting Started
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- When is Training Necessary?
- Alternatives to Training
- Essential Elements
- Communicating Training
Session 3: Identifying Needs
- The ICE Method
- When is Training Not Appropriate?
- Isolating
- Consulting
- Evaluating
- Building Your Training Needs Analysis Case Study
- Making Connections
Session 4: The Training Model
- Basic Principles: Moderation
- Balance
- Involvement
- Continue Learning!
- Building an Engaging Program
- Instructional Systems Design Model
Session 5: The Program’s Basic Outline
- Learning Objectives: Determining Objectives
- Determining Objectives
- Considerations When Writing Objectives
- Prerequisites
- Types of Objectives
- Setting the Scope
- Verbs for Writing Clear, Concise Training Objectives
- Objectives Exercise
Session 6: Evaluation Strategies
- Methods of Evaluation
- What Information Do You Want?
- Testing Attitudes
- Four Levels
- Evaluation Methods
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Evaluations Exercise
Session 7: Defining Your Approach
- Methodology: Approaches to Learning
- Key Methodologies
- Other Ingredients
- Other Considerations
- Five Tips for Top Notch Results
- Approaches to Learning: A Lesson in Itself
- Project Choices
- Background Information
- My Methods
Session 8: Researching and Developing Content
- Researching Content
- Content Considerations
Session 9: Pre-Assignments in Training
- Making Connections
Session 10: Choosing Openings and Energizers
- Getting Started
- The Value of Games
- Types of Games
- Tips for Success
Session 11: Training Instruments, Assessments, and Tools
- Making Connections
Session 12: Creating Supporting Materials
- Student Guides
- Handouts
- Electronic Slides
Session 13: Testing the Program
- Testing the Program
Session 14: Creating Proposals
- Organizing Your Proposal: Introduction
- Fundamentals for Writing Internal Proposals
- Training Proposal Checklist
- Proposal for a Training Program
- Framework
Session 15: Building Rapport
- Building Rapport
Session 16: Pulling it all Together
- Action Plan
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Training with Visual Storytelling Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: How Storytelling Can Boost Your Training Power
- Setting the Stage
- Training vs. Meetings
- Focusing on What’s Important
- The Golden Circle
- Connecting to the Why, Part One
- Connecting to the Why, Part Two
Session 3: The Elements of a Powerful Story
- Identifying Your Audience
- Choosing the Right Channels
- Connecting with the Audience
- What’s In It For Me?
- Making Connections
- Defining the Story’s Purpose
- What People Remember
- The Potential of Stories
- Transformation
- The Structure of Stories
- Making Your Structure Solid
- The Persuasive Story Pattern
- Developing the Story’s Content
- Creating a Catalog
- Case Study
- Questions
Session 4: Storyboarding Techniques
- Storyboarding the Old-Fashioned Way
- Sample Storyboarding Form
- Additional Approaches
- Storyboarding with Apps
- Sample Tools
- Collaborating with Others
- Animated Presentations
- Case Study
Session 5: Bringing the Story to Life
- Graphic Design 101
- Signal vs. Noise
- Case Studies
- Turning Down the Noise
- Going Beyond the Basics
- Flow
- Contrast
- White Space
- Unity
- Data Overload
- Choosing the Right Medium for Your Message
- Trainer’s Tip
- Making Connections
- Being Presentable
- Taking Your Visual Storytelling to the Next Level
- Avoid the Rush
- Practice on Camera in Slide Show Mode
- Be Deliberate About Being Memorable
Session 6: Tools and Technology
- Software Tools
- Haiku Deck
- eLearning Approaches
- Articulate Products
- Case Study
- Adobe Captivate
- Gamification
- The Growth of Gamers
- Applying Gamification to eLearning
- Relying on Technology
- Making Connections
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - The Practical Trainer Comprehensive Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Self-Development: A Checklist for Trainer-Trainees
- Pre-Assignment
Session 2: Defining a Successful Training Program
- Defining Successful Training
- About Audiences
- Advantages of Workplace Training
Session 3: What Makes a Successful Trainer?
- Key Characteristics
- Mistakes and Solutions
- Stimulating a Readiness to Learn
- How to Facilitate Learning
- How to Inhibit Learning
Session 4: A Word About Adult Learning
- Understanding Adult Learning
Session 5: The Learning Process
- The Four Steps
Session 6: Principles of Adult Learning
- Making Connections
- The Principles of Adult Learning
- Making Connections
Session 7: Whats Your Type? How About Mine?
- Assessing Your Preferences
- Questionnaire
- What Does it Mean To Have a Number?
- Mostly As – Inquiring Rationals
- Mostly Bs – Authentic Idealists
- Mostly Cs – Organized Guardians
- Mostly Ds – Resourceful Artisans
- Whats Important?
- The Experiential Learning Cycle
- Kolbs Learning Cycle
- Modifying Our Approach
- The Authentic Idealist Learning Style
- The Inquiring Rational Learning Style
- The Resourceful Artisan Learning Style
- The Organized Guardian Learning Style
Session 8: Applying the Learning Cycle
- The Four-Stage Cycle
- Example
- Making Connections
- Individual Exercise
Session 9: Extroverts and Introverts
- Introversion/Extroversion Survey
- Questionnaire
- Case Study: Ashley and Holly
- Lessons to Learn
- Typical Workshop Participants
Session 10: The Training Process
- Process in Brief
- When is Training Necessary?
- Three Steps to an Efficient Needs Analysis: Overview
- Isolating
- Steps in ICE
- Consulting
- Evaluating
- When is Training Not Appropriate?
- Help! I Need a Template!
Session 11: Planning Training
- Developing Objectives
- Determining Objectives
- Considerations When Writing Objectives
- Types of Objectives
- Setting the Scope
- Writing Tips
- Verbs for Writing Clear, Concise Training Objectives
- Writing Objectives
- Researching Content
- Planning an Interactive Program
Session 12: Choosing Training Methods
- Choosing the Right Method
- Overview of Common Training Methods
- Summary
- Environmental Concerns
- Individual Exercises
Session 13: Designing a Learning Sequence
- The Model
- Sample Sequences
Session 14: Adding Games
- The Value of Games
- Choosing the Right Game
- Facilitator Responsibilities
Session 15: Setting the Climate
- Creating Atmosphere
Session 16: Presentation Skills
- Limitations of Telling
- Limitations of Showing
- Overcoming Nervousness
- Using Non-Verbal Communication
- The Appropriate Distance between You and the Audience
- Stand Erect
- Consider Your Appearance
- Move About and Use Gestures
- Control Your Facial Expressions and Mannerisms
- Maintain Eye Contact
- Using Notes
- Managing the Question and Answer Period
- General Guidelines
- Tips for Stunning Visuals
- Tips for Success
- Typography Tips and Tricks
- Types of Visual Aids
- A Word about Flip Charts
Session 17: Dealing with Difficult Trainees
- Big Talkers
- The Kidder
- Exhausted and Droopy
- Not Into It!
- Poor Follow-Through on Assignments
- Failure to Arrive/Return from Breaks on Time
- Whisperers
Session 18: On-the-Job Training
- Essentials of On-the-Job Training
- Step 1: Job Breakdown
- Step 2: Demonstration
- Step 3: Have the Trainee Do the Job (Supervised)
- Step 4: Follow Up
- One-on-One Peer Training
- Hands-On Training
- Coaching
Session 19: Training Presentations
- Training Preparation Worksheet
Session 20: Designing Evaluations
- Effective Evaluations
- Examples
- Evaluation Techniques
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - The Practical Trainer: Advanced Skills Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Preparing to Learn
- Pre-Assignment Review
- Individual Reflection
Session 3: Understanding Learning
- The Trainer’s Role
- Case Study
- Personal Skill Identification
Session 4: Competencies for Adult Educators
- Questionnaire
- Making Connections
Session 5: Accommodating Learning Preferences
- The Learning Process
- Preparing a Plan
- The Authentic Idealist Learning Style
- The Inquiring Rational Learning Style
- The Resourceful Artisan Learning Style
- The Organized Guardian Learning Style
Session 6: Increasing Your Expertise
- Learning and Motivation
- Things We Know About Adult Learners and Their Motivation
- Design Considerations
- Things We Know About the Learning Environment
- Changing Points of View
- Making Connections
Session 7: Using Existing Materials
- Customizing Courseware
- What Does It Take To Customize A Program?
- Copyright Considerations
- Over-Plan and Over-Prepare
Session 8: Managing the Stress of Training
- Easy De-Stressing Techniques
- Building Resilience
- De-Stressing in Class
Session 9: Planning a Workshop
- Preparing the Essentials
- Planning for Success
- Anticipating Challenges
Session 10: Preparing Visual Aids
- PowerPoint Slides
- Video (Digital, VCR, or DVD)
- Flip Charts
- Whiteboard or Chalkboard
- Smartboards
Session 11: Your Role as an Effective Communicator
- Leading a Discussion
- Making Connections
Session 12: Questioning as a Training Technique
- The Importance of Asking Good Questions
- Types of Questions
Session 13: Kirkpatrick’s Levels of Evaluation
- Kirkpatrick’s Levels of Evaluation
- Level One: Reaction
- Sample
- Level Two: Knowledge Evaluation
- Sample Comfort Level Evaluation
- Sample Pre and Post Test
- Level Three: Transfer of Learning
- Sample Impact Evaluation for Participants
- Skill Application
Session 14: On-the-Job Support
- Designing Effective On-the-Job Support
Session 15: Dealing with Difficult Situations
- Common Challenges
Session 16: Training in Different Forums
- In Person or Not?
- Limitations and Considerations
Session 17: Team Teaching
- What is Team Teaching?
- Co-Facilitation Inventory
Session 18: Training Preparation
- Training Preparation Worksheet
Session 19: Training Presentations
- Presentation Evaluation Form
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Train The Trainer - Improving Training Results Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: Setting the Framework
- Identifying What You Will Measure
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Take Note
- Determining How You Are Going to Measure It
- Designing an Evaluation Strategy to Fit Your Training Needs, Part One
- Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
- Making Connections, Part One
- Making Connections, Part Two
Session 3: Pre-Assignment Review
- Making Connections
Session 4: Kirkpatricks Evaluation Model
- Methods of Evaluation
- The Four Levels
- Exploring the Levels
- Using Rubrics to Evaluate Results
- Other Methods of Evaluation
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Getting Results by Testing the Program
- Making Connections
Session 5: The Return on Investment
- Clarifying Expectations
- Case Study
- Indicators of Value
- What Training Does
- Getting the Evaluation Right
- Making Connections
- Cost-Benefit Analysis, Part One
- Cost-Benefit Analysis, Part Two
- The Elements of the CBA
- Making Connections
- Cost-Benefit Analysis Worksheet, Part One
- Cost-Benefit Analysis Worksheet, Part Two
- Cost-Benefit Analysis Worksheet, Part Three
- Cost-Benefit Analysis Worksheet, Part Four
- Calculating the Return on Investment
Session 6: Presenting Training Results
- Getting Ready
- Preparing for the Meeting
- Getting It Right
- Ground Control
- Practice Never Hurts
- Making Connections
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Train The Trainer: Survival Skills Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: What Makes a Good Trainer?
Session 2: What Makes a Good Trainer?
- What is a Trainer?
- Pre-Assignment Review
- Adult Learning
Session 3: Personal Best, Professional Best
- Putting Your Best Foot Forward
- Tips for Looking Professional
- Making Connections
Session 4: Being Genuine
- Making Connections
- Examples of Being Genuine
Session 5: Assertiveness Skills
- Understanding Assertiveness
- Aggressive Behavior
- Manipulative or Passive-Aggressive Behavior
- Passive Behavior
- Assertive Behavior
Session 6: Asking the Right Questions
- Asking Good Questions: Types of Questions
- Improving Communication with Questions
- Types of Open-Ended Questions
- Probing
- Pushing My Buttons
Session 7: Listening Skills
- Can You Hear Me?
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- What is Said and What is Heard
Session 8: Connecting with People
- Rapport Building
- Facilitative Training: Key Differences
- Other Methods to Consider
- Thinking Outside the Box
- The Tipping Point
- A Shift in Training
- Do I Have What it Takes?
Session 9: Defusing Difficult Participants
- Making Connections
Session 10: Essentials for Success
- What Makes a Good Trainer?
Session 11: Do’s and Don’ts for New Trainers
- Do
- Don't
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Train The Trainer - Measuring Results from Training Online Certificate Course
Module One - Getting Started
Module Two: Kolb's Learning Styles
- Lesson One: The Four-stage process
- Lesson Two: Accommodators
- Lesson Three: Divergers
- Lesson Four: Convergers
- Lesson Five: Assimilators
Module Three: Kirkpatrick's Level of Evaluation
- Lesson One: Overview
- Lesson Two: Level One: Reactions
- Lesson Three: Level Two: Learning
- Lesson Four: Level Three: Behavior
- Lesson Five: Level Four: Results
Module Four: Types of Measurement Tools
- Lesson One: Goal setting
- Lesson Two: Self-evaluations
- Lesson Three: Peer evaluations
- Lesson Four: Supervisor evaluations
- Lesson Five: High-Level evaluations
Module Five: Focusing the Training
- Lesson One: Performing a Needs Assessment
- Lesson Two: Creating Learning Objectives
- Lesson Three: Drilling Down Into Content
Module Six: Creating an Evaluation Plan
- Lesson One: What Will We Evaluate?
- Lesson Two: When Will the Evaluation be Completed?
- Lesson Three: How will we evaluate it?
- Lesson Four: Who will perform the evaluation?
Module Seven: Assessing Learning before Training
- Lesson One: Workplace Observation
- Lesson Two: Objectives Assessment
Module Eight - Assessing Learning during Training
- Reviewing learning objectives
- Performing hip-pocket assessments
- Quizzes and tests
- Skill assessments
Module Nine - Assessing Learning after Training
- Evaluation timelines
- Learning journal
- Goal setting
- Additional methods of evaluation
Module Ten - The Long Term View
- Creating a long term evaluation plan
- Methods of evaluation
- Documenting lessons learned
Module Eleven - Calculating the Return on Investment (ROI)
- A basic ROI formula
- Identifying and measuring tangible benefits
- Identifying and measuring intangible benefits
- Calculating total costs
- Making a business case
Module Twelve - Wrapping Up
Course 9 - Developing a Training Needs Analysis Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: A Closer Look at the Training Needs Analysis
- What Is It?
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- Developing the Business Case
- The Essential Elements, Part One
- The Essential Elements, Part Two
- Process Overview – The ICE Method
- When is Training Not Appropriate?
- Three Steps
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Summary
Session 3: Collecting Data
- Step One: Identify the Future State
- The First Step
- Case Studies
- Defining the Future State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Two: Identify the Current State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Three: Measure the Gap
- Step Four: Create an Action Plan
- Step Five: Implement and Follow Up
- Making Connections, Part One
- Making Connections, Part Two
- Task
- Pre-Assignment Review
Session 4: Diving Deeper Into the Data
- So Many Questions
- Data Collection Design
- Gathering Information
- Training Needs Analysis Questions
- Designing Valid Questions
- Adding Value to the Process
- The McKinsey 7S Model
- The 7S Framework
- About the Elements
- SWOT Analysis
- Sample SWOT
- Five Whys
- Making Connections, Part One
- Making Connections, Part Two
- Task One
- Task Two
- Task Three
Session 5: Creating the Report
- Essential Elements
Session 6: Taking Action
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
- Designing Evaluations
- Evaluation Levels
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Facilitation Skills Online Certificate Course
Module One: Defining Your Role
- Facilitation, Training, and Chairing
- Making Connections
Module Two: How Facilitators Work
- Key Skills
- Facilitation Skill Levels
- Facilitation at a Glance
Module Three: Establishing Ground Rules
Module Four: Content and Process
Module Five: Types of Thinking
- Divergent Thinking and Convergent Thinking
- Grey Matters
Module Six: Handling Controversial Issues
Module Seven: Communication Skills
- Getting Started
- Active Listening
- Asking Questions
- Non-Verbal Messages
Module Eight: Listening For Common Ground
Module Nine: Common Facilitation Techniques
- Top Techniques
- Making Connections
Module Ten: Providing Effective Feedback
- Giving Feedback
- The Feedback Process
- One Step Furthe
Module Eleven: Managing Divergent Perspectives
Module Twelve: The Language of Facilitation
- Applying the Language
- Case Study
Module Thirteen: Building Agendas
Module Fourteen: Dealing with Difficult Dynamics
- Mix and Match
- 12 Easy Ways to Intervene
Module Fifteen: Building Sustainable Agreements
Module Sixteen: Stages of Team Development
- The Five Stages
- Making Connections
Module Seventeen: Analysis Tools
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Customer Reviews
Sarah Houghton
21 July 2020 12:17:37 PM
I enjoyed both the course delivery and the interesting topics covered. Thank you
Lisa Marie Shalders
20 July 2020 01:24:19 PM
great info
JEAN FERRER REYES
13 July 2020 09:56:58 AM
An excellent communications online course.
Nicole Reddy
12 July 2020 05:43:01 AM
Brilliant platform - learning made easy.
Nicholas McDonald
7 July 2020 06:12:26 AM
Great course with good detail and many layers. Enjoyed all aspects. Very informative.
Temitope Alliu
3 July 2020 11:44:17 PM
Educative
Stephen Burt
30 June 2020 03:40:02 AM
Great info !
MIU EVA
26 June 2020 10:11:05 PM
It was a very useful corse for trainer.
Stephen Burt
25 June 2020 02:57:00 AM
Great info !
Panagiota Nikolopoulou
23 June 2020 05:11:45 AM
Super
Vikesh Tuli
20 June 2020 08:14:49 AM
this course was interesting and it was easy to understand
Debbie Robinson
12 June 2020 01:01:54 PM
Interesting, thank you
Andrew Cull
12 June 2020 05:00:05 AM
Excellent Course for people who need to produce work based training.
James Maskell
10 June 2020 12:09:57 AM
Very good course. Well put together. A good starting point.
Peter Gyorgyicsek
9 June 2020 09:15:15 PM
very good course!
Bibi Amiirah Rozbully
8 June 2020 07:48:55 AM
Very detailed course which is what I needed
Ashruf Willoughby
7 June 2020 07:06:52 AM
Informative
Kim Jones
5 June 2020 01:44:44 AM
Excellent
Scott Andrew Hay
4 June 2020 01:20:57 AM
Really enjoyable, efficent, short yet engaging.
Andreea Zamfir
3 June 2020 10:06:27 PM
Very easy to read and learn, enjoyed it very much!
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About this Course |
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Learn what makes a successful trainer and a successful training program - 10 Courses in this Bundle
1. Train the Trainer
2. Developing Your Training Program
3. Training with Visual Storytelling
4. The Practical Trainer Comprehensive
5. The Practical Trainer: Advanced Skills
6. Train The Trainer - Improving Training Results
7. Train The Trainer: Survival Skills
8. Train The Trainer - Measuring Results from Training
9. Developing a Training Needs Analysis
10. Facilitation Skills Online Certificate Course
1. Train The Trainer: Deliver Engaging and Compelling Training and Workshops
Whether you are preparing to be a professional trainer, or you are someone who does a bit of training as a part of their job, you always want to be prepared. You will understand that training is a process where skills, knowledge, and attitudes are applied in a unique way.
Our Train-The-Trainer course will provide you the skills to help you deliver engaging and compelling workshops. Skills such as facilitating, needs analysis, and managing tough topics will give you what you require to become a trainer
By the end of this Train The Trainer Online Short Course, you will be able to:
- Define training, facilitating and presenting
- Understand how to identify participants’ training needs
- Create a lesson plan that incorporates the range of learning preferences
- Create an active, engaging learning environment
- Develop visual aids and supporting materials
- Manage difficult participants and tough topics
2. Developing Your Training Program : Learn The ICE Method For Identifying Needs
Successful training programs are meaningful, practical, and beneficial to both trainees and the organizations they work for. This course will give you a step-by-step guide for developing a great training program.
You will start this course by considering what training is, when it is necessary, and what other options are out there. Then, you will learn the ICE method for identifying needs, a seven-step model for instructional design, and tips for building an engaging program. Next, you will walk through the steps of program design, including setting learning objectives, identifying evaluation strategies, choosing learning methodologies, finding content, creating energizers, using assessment tools, developing supporting materials, and testing the program. You will also receive tips on creating a proposal for a training program and building rapport with company sponsors.
By the end of this Developing Your Training Program course, you will be better able to:
Describe the essential elements of a training program.
Apply different methodologies to program design.
Demonstrate skills in preparation, research, and delivery of strong content.
Explain an instructional model.
Be prepared to create a training program proposal.
3. Training with Visual Storytelling: Learn How to Use Storytelling to Engage the Hearts and Minds of Your Audience
In these Training with Visual Storytelling Online Courses, you will learn how to use storytelling to engage the hearts and minds of your audience. We’ll cover the essential elements of a successful story as well as a variety of storyboarding and graphic design tools. After you complete this course, you’ll be ready to create engaging, compelling training sessions that inspire your students.
The National Center for Biotechnology Information estimates that the average human’s attention span is about eight seconds. That’s a drop of 33% over the past 15 years. For trainers and public speakers, this means that we have less time than ever to catch our audience’s attention, get them engaged, and ensure that they retain the information being shared.
What you will learn with our Training with Visual Storytelling Online Courses
- Describe how storyboarding leads to better training results.
- Apply storyboarding techniques to create a strong foundation for training.
- Design training that uses storytelling to make it memorable, compelling, and relevant to the audience.
- Evaluate technology tools to determine what will create the best learning experiences needed for adequate training.
4. The Practical Trainer Comprehensive: Create A Successful Training Program
This course will give you the training skills that you need so that your students not only learn, but also enjoy the process, retain information shared, and use their new skills back in the workplace.
In this train the trainer certificate, you will learn what makes a successful trainer and a successful training program. You will also learn about adult learning principles, the learning process, Kolb’s experiential learning cycle, and learning styles. You’ll even complete an assessment to help you identify your training preferences. Then, you will learn how to apply the learning cycle to assess needs, develop a program outline, choose training methods, design learning sequences, add some fun and games, and launch the program. You will also learn tips for delivering your program and managing difficult participants.
At the end of this The Practical Trainer course, you will be able to:
- Recognize the importance of considering the participants and their training needs, including the different learning styles and adult learning principles.
- Know how to write objectives and evaluate whether these objectives have been met at the end of a training session.
- Develop an effective training style, using appropriate training aids and techniques.
- Conduct a short group training session that incorporates these training concepts.
5. The Practical Trainer: Advanced Skills : Go beyond the basics and enhance your training skills with the Advanced Trainer Online Courses
The Advanced Trainer Online Courses will let you explore the advanced practitioner trainer’s role and what skills and competencies trainers should have. Then you will learn about the learning process and different learning styles and apply that knowledge to designing programs and motivating learners. You will also learn ways to manage the stress of training, plan a workshop, and lead a training session. Then, you will learn techniques for dealing with difficult participants, evaluating learning, and conducting on-the-job follow-up. Alternative training methods, such as eLearning, co-facilitation, and team teaching will also be covered.
Behind every spectacular training session is a lot of preparation and meticulous attention to detail. The truly skilled trainer can make a program exciting! This Train the Trainer Course will teach you advanced skills that can help you take your training programs to the next level. We recommend that you complete “The Practical Trainer” before beginning this course.
What you will learn with our Advanced Trainer Online Courses
- Demonstrate your understanding of learning styles and how to accommodate all four learning styles in the classroom.
- Apply the key principles of effective communication in a workshop setting.
- Use a variety of training techniques to stimulate participation.
- Develop a plan and prepare for an effective training session.
- Explain the different levels of evaluation and when to use each.
- Identify advanced interventions for difficult situations.
- Put your skills to work for a team presentation.
6. Train The Trainer - Improving Training Results: Evaluate And Improve Training Results
Think back to the last training program that you conducted or attended. What did you learn from that course? How did you (or your students) apply the new skills back in the workplace? Can you tie those results directly back to the training program?
In this course, you will learn how to measure training results using Donald Kirkpatrick’s four-level evaluation model. You will also learn about essential tools and techniques, including cost-benefit analysis and return on investment.
After you complete this Measuring Training Results course, you will be able to:
- Identify the most effective methods of training evaluation.
- Describe the steps required in the essential elements of measuring training results.
- Tie training measurements back to the original training objectives.
- Explore the most effective methods to report training results, including a return on investment
7. Train The Trainer: Survival SkillsLearn The Basic Skills That Every Trainer Must Have
Few people choose training and development while they are still in school, and yet there are talented and knowledgeable trainers working in every industry. If you are thinking about becoming a trainer, or have started doing some training already and want to know more about what will help you to become an excellent trainer, this train the trainer certificate program will help you start your journey.
In this course, you will learn the basic skills that every trainer must have. This includes dressing appropriately, being assertive, being genuine, communicating well, connecting with people, handling difficult participants, and a desire to learn. At the end of the course, you’ll review a list of do’s and don’ts and consider your next steps.
At the end of this Survival Skills for the New Trainer course, you will be able to:
- Understand the essential background for trainers to have.
- Explore how being genuine enhances training.
- Identify the elements of good questions.
- Understand how to apply listening skills.
- Develop rapport building strategies.
- Recognize key skills in a trainer’s toolbox and identify skill areas for development.
8. Train The Trainer - Measuring Results from Training: Master The Learning Cycle & Get More Out Of Trainin
Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a dollar value to training. Some topics, like sales training or time management, might have direct, tangible benefits.
Other topics, like communication or leadership, might have benefits that you can’t put a dollar value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.
By the end of this Measuring Results from Training Online Short Course, you will be able to:
- Understand Kolb's learning styles and learning cycle
- Understand Kirkpatrick's level of evaluation
- Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments and learning journals
- Understand when to use each type of evaluation tool
- Be able to perform a needs assessment
- Know how to write learning objectives and link them to evaluation
- Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
- Know how to identify the costs, benefits, and return on investment of training
- Be familiar with the parts of a business case
9. Developing a Training Needs Analysis: Elements Of A Training Needs Analysis
Consider training programs that you have taken in the past. Did the skills that you learned benefit your organization? Did they help you do a better job? Did you even take anything beneficial away from the training at all? A training needs analysis can help your participants answer “yes” to all of these questions, and make sure that their time (and their organization’s money) is well spent.
This course covers all the essential elements of a training needs analysis. The first step is using the ICE method to isolate problems, consult with stakeholders, and evaluate your options. Then, you can bring all of the information together into a training needs analysis that will convince readers to take action.
After you complete this Developing a Training Needs Analysis course, you will be able to:
- Understand the value of creating a training needs analysis.
- Apply the ICE method to assess the situation and build your training needs analysis.
- Create a simple yet thorough training needs analysis for your organization or client.
10. Facilitation Skills: Study how to effectively facilitate trainings
With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal. This course will introduce you to this core competency and give you practical ways to apply it in the workplace.
What will you learn with our Facilitation Skills Online Course?
Distinguish facilitation from instruction and training
Identify the competencies linked to effective small group facilitation
Identify the stages of team development and ways to help teams through each stage
Use common process tools to make meetings easier and more productive
Receive Lifetime Access to Course Materials, so you can review at any time
For a comprehensive list of all courses available and their units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificate of Completion
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
The Complete Train The Trainer Bundle, 10 Course includes the following courses, below is a summary of each course:
Course 1 - Train the Trainer Online Course
Module One: Getting Started
Module Two: Understanding Training and Facilitation
- What is Training?
- What is Facilitation?
- Identifying Appropriate Situations for Each
Module Three: Gathering Materials
- Identifying Participants' Needs
- Reviewing the Materials
- Identifying and Resolving Gaps
Module Four: Creating a Lesson Plan
- Planning for the Basics
- Adding Slack Time
- Creating a Plan B
- A Take-Home Template
Module Five: Choosing Activities
- Types of Activities
- Creating a Tickle Trunk
- What To Do When Games Go Wrong
Module Six: Preparing for the Workshop
- Creating a Materials List
- Gathering Participant Information
- Setting up the Physical Location
Module Seven: Getting off on the Right Foot
- Greeting Participants
- Being Prepared
- Using Icebreakers
Module Eight: Delivery Tips and Tricks
- Using Visual Aids
- Creating Supporting Materials
- Gauging When It's Time For A Break
Module Nine: Keeping it Interactive
- Encouraging Discussion
- Using Group Work
- The Power of Post-It Notes
Module Ten: Dealing with Difficult Participants
- The Ground Rules
- Challenges and Solutions
- Handling Interruptions
Module Eleven: Tackling Tough Topics
- Tough Stuff to Watch Out For
- Adjusting Your Material for a Sensitive Issue
- Dealing with Sensitive Issues in the Workshop
Module Twelve: Wrapping Up
Course 2 - Developing Your Training Program Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment Questions
Session 2: Program Design
- Getting Started
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- When is Training Necessary?
- Alternatives to Training
- Essential Elements
- Communicating Training
Session 3: Identifying Needs
- The ICE Method
- When is Training Not Appropriate?
- Isolating
- Consulting
- Evaluating
- Building Your Training Needs Analysis Case Study
- Making Connections
Session 4: The Training Model
- Basic Principles: Moderation
- Balance
- Involvement
- Continue Learning!
- Building an Engaging Program
- Instructional Systems Design Model
Session 5: The Program’s Basic Outline
- Learning Objectives: Determining Objectives
- Determining Objectives
- Considerations When Writing Objectives
- Prerequisites
- Types of Objectives
- Setting the Scope
- Verbs for Writing Clear, Concise Training Objectives
- Objectives Exercise
Session 6: Evaluation Strategies
- Methods of Evaluation
- What Information Do You Want?
- Testing Attitudes
- Four Levels
- Evaluation Methods
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Evaluations Exercise
Session 7: Defining Your Approach
- Methodology: Approaches to Learning
- Key Methodologies
- Other Ingredients
- Other Considerations
- Five Tips for Top Notch Results
- Approaches to Learning: A Lesson in Itself
- Project Choices
- Background Information
- My Methods
Session 8: Researching and Developing Content
- Researching Content
- Content Considerations
Session 9: Pre-Assignments in Training
- Making Connections
Session 10: Choosing Openings and Energizers
- Getting Started
- The Value of Games
- Types of Games
- Tips for Success
Session 11: Training Instruments, Assessments, and Tools
- Making Connections
Session 12: Creating Supporting Materials
- Student Guides
- Handouts
- Electronic Slides
Session 13: Testing the Program
- Testing the Program
Session 14: Creating Proposals
- Organizing Your Proposal: Introduction
- Fundamentals for Writing Internal Proposals
- Training Proposal Checklist
- Proposal for a Training Program
- Framework
Session 15: Building Rapport
- Building Rapport
Session 16: Pulling it all Together
- Action Plan
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Training with Visual Storytelling Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: How Storytelling Can Boost Your Training Power
- Setting the Stage
- Training vs. Meetings
- Focusing on What’s Important
- The Golden Circle
- Connecting to the Why, Part One
- Connecting to the Why, Part Two
Session 3: The Elements of a Powerful Story
- Identifying Your Audience
- Choosing the Right Channels
- Connecting with the Audience
- What’s In It For Me?
- Making Connections
- Defining the Story’s Purpose
- What People Remember
- The Potential of Stories
- Transformation
- The Structure of Stories
- Making Your Structure Solid
- The Persuasive Story Pattern
- Developing the Story’s Content
- Creating a Catalog
- Case Study
- Questions
Session 4: Storyboarding Techniques
- Storyboarding the Old-Fashioned Way
- Sample Storyboarding Form
- Additional Approaches
- Storyboarding with Apps
- Sample Tools
- Collaborating with Others
- Animated Presentations
- Case Study
Session 5: Bringing the Story to Life
- Graphic Design 101
- Signal vs. Noise
- Case Studies
- Turning Down the Noise
- Going Beyond the Basics
- Flow
- Contrast
- White Space
- Unity
- Data Overload
- Choosing the Right Medium for Your Message
- Trainer’s Tip
- Making Connections
- Being Presentable
- Taking Your Visual Storytelling to the Next Level
- Avoid the Rush
- Practice on Camera in Slide Show Mode
- Be Deliberate About Being Memorable
Session 6: Tools and Technology
- Software Tools
- Haiku Deck
- eLearning Approaches
- Articulate Products
- Case Study
- Adobe Captivate
- Gamification
- The Growth of Gamers
- Applying Gamification to eLearning
- Relying on Technology
- Making Connections
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - The Practical Trainer Comprehensive Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Self-Development: A Checklist for Trainer-Trainees
- Pre-Assignment
Session 2: Defining a Successful Training Program
- Defining Successful Training
- About Audiences
- Advantages of Workplace Training
Session 3: What Makes a Successful Trainer?
- Key Characteristics
- Mistakes and Solutions
- Stimulating a Readiness to Learn
- How to Facilitate Learning
- How to Inhibit Learning
Session 4: A Word About Adult Learning
- Understanding Adult Learning
Session 5: The Learning Process
- The Four Steps
Session 6: Principles of Adult Learning
- Making Connections
- The Principles of Adult Learning
- Making Connections
Session 7: Whats Your Type? How About Mine?
- Assessing Your Preferences
- Questionnaire
- What Does it Mean To Have a Number?
- Mostly As – Inquiring Rationals
- Mostly Bs – Authentic Idealists
- Mostly Cs – Organized Guardians
- Mostly Ds – Resourceful Artisans
- Whats Important?
- The Experiential Learning Cycle
- Kolbs Learning Cycle
- Modifying Our Approach
- The Authentic Idealist Learning Style
- The Inquiring Rational Learning Style
- The Resourceful Artisan Learning Style
- The Organized Guardian Learning Style
Session 8: Applying the Learning Cycle
- The Four-Stage Cycle
- Example
- Making Connections
- Individual Exercise
Session 9: Extroverts and Introverts
- Introversion/Extroversion Survey
- Questionnaire
- Case Study: Ashley and Holly
- Lessons to Learn
- Typical Workshop Participants
Session 10: The Training Process
- Process in Brief
- When is Training Necessary?
- Three Steps to an Efficient Needs Analysis: Overview
- Isolating
- Steps in ICE
- Consulting
- Evaluating
- When is Training Not Appropriate?
- Help! I Need a Template!
Session 11: Planning Training
- Developing Objectives
- Determining Objectives
- Considerations When Writing Objectives
- Types of Objectives
- Setting the Scope
- Writing Tips
- Verbs for Writing Clear, Concise Training Objectives
- Writing Objectives
- Researching Content
- Planning an Interactive Program
Session 12: Choosing Training Methods
- Choosing the Right Method
- Overview of Common Training Methods
- Summary
- Environmental Concerns
- Individual Exercises
Session 13: Designing a Learning Sequence
- The Model
- Sample Sequences
Session 14: Adding Games
- The Value of Games
- Choosing the Right Game
- Facilitator Responsibilities
Session 15: Setting the Climate
- Creating Atmosphere
Session 16: Presentation Skills
- Limitations of Telling
- Limitations of Showing
- Overcoming Nervousness
- Using Non-Verbal Communication
- The Appropriate Distance between You and the Audience
- Stand Erect
- Consider Your Appearance
- Move About and Use Gestures
- Control Your Facial Expressions and Mannerisms
- Maintain Eye Contact
- Using Notes
- Managing the Question and Answer Period
- General Guidelines
- Tips for Stunning Visuals
- Tips for Success
- Typography Tips and Tricks
- Types of Visual Aids
- A Word about Flip Charts
Session 17: Dealing with Difficult Trainees
- Big Talkers
- The Kidder
- Exhausted and Droopy
- Not Into It!
- Poor Follow-Through on Assignments
- Failure to Arrive/Return from Breaks on Time
- Whisperers
Session 18: On-the-Job Training
- Essentials of On-the-Job Training
- Step 1: Job Breakdown
- Step 2: Demonstration
- Step 3: Have the Trainee Do the Job (Supervised)
- Step 4: Follow Up
- One-on-One Peer Training
- Hands-On Training
- Coaching
Session 19: Training Presentations
- Training Preparation Worksheet
Session 20: Designing Evaluations
- Effective Evaluations
- Examples
- Evaluation Techniques
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - The Practical Trainer: Advanced Skills Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Preparing to Learn
- Pre-Assignment Review
- Individual Reflection
Session 3: Understanding Learning
- The Trainer’s Role
- Case Study
- Personal Skill Identification
Session 4: Competencies for Adult Educators
- Questionnaire
- Making Connections
Session 5: Accommodating Learning Preferences
- The Learning Process
- Preparing a Plan
- The Authentic Idealist Learning Style
- The Inquiring Rational Learning Style
- The Resourceful Artisan Learning Style
- The Organized Guardian Learning Style
Session 6: Increasing Your Expertise
- Learning and Motivation
- Things We Know About Adult Learners and Their Motivation
- Design Considerations
- Things We Know About the Learning Environment
- Changing Points of View
- Making Connections
Session 7: Using Existing Materials
- Customizing Courseware
- What Does It Take To Customize A Program?
- Copyright Considerations
- Over-Plan and Over-Prepare
Session 8: Managing the Stress of Training
- Easy De-Stressing Techniques
- Building Resilience
- De-Stressing in Class
Session 9: Planning a Workshop
- Preparing the Essentials
- Planning for Success
- Anticipating Challenges
Session 10: Preparing Visual Aids
- PowerPoint Slides
- Video (Digital, VCR, or DVD)
- Flip Charts
- Whiteboard or Chalkboard
- Smartboards
Session 11: Your Role as an Effective Communicator
- Leading a Discussion
- Making Connections
Session 12: Questioning as a Training Technique
- The Importance of Asking Good Questions
- Types of Questions
Session 13: Kirkpatrick’s Levels of Evaluation
- Kirkpatrick’s Levels of Evaluation
- Level One: Reaction
- Sample
- Level Two: Knowledge Evaluation
- Sample Comfort Level Evaluation
- Sample Pre and Post Test
- Level Three: Transfer of Learning
- Sample Impact Evaluation for Participants
- Skill Application
Session 14: On-the-Job Support
- Designing Effective On-the-Job Support
Session 15: Dealing with Difficult Situations
- Common Challenges
Session 16: Training in Different Forums
- In Person or Not?
- Limitations and Considerations
Session 17: Team Teaching
- What is Team Teaching?
- Co-Facilitation Inventory
Session 18: Training Preparation
- Training Preparation Worksheet
Session 19: Training Presentations
- Presentation Evaluation Form
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Train The Trainer - Improving Training Results Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part One
- Pre-Assignment, Part Two
Session 2: Setting the Framework
- Identifying What You Will Measure
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Take Note
- Determining How You Are Going to Measure It
- Designing an Evaluation Strategy to Fit Your Training Needs, Part One
- Designing an Evaluation Strategy to Fit Your Training Needs, Part Two
- Making Connections, Part One
- Making Connections, Part Two
Session 3: Pre-Assignment Review
- Making Connections
Session 4: Kirkpatricks Evaluation Model
- Methods of Evaluation
- The Four Levels
- Exploring the Levels
- Using Rubrics to Evaluate Results
- Other Methods of Evaluation
- Points to Remember
- Creative Evaluation Strategies
- Evaluation Tips
- Evaluating the Evaluation
- Sample Feedback Form
- Getting Results by Testing the Program
- Making Connections
Session 5: The Return on Investment
- Clarifying Expectations
- Case Study
- Indicators of Value
- What Training Does
- Getting the Evaluation Right
- Making Connections
- Cost-Benefit Analysis, Part One
- Cost-Benefit Analysis, Part Two
- The Elements of the CBA
- Making Connections
- Cost-Benefit Analysis Worksheet, Part One
- Cost-Benefit Analysis Worksheet, Part Two
- Cost-Benefit Analysis Worksheet, Part Three
- Cost-Benefit Analysis Worksheet, Part Four
- Calculating the Return on Investment
Session 6: Presenting Training Results
- Getting Ready
- Preparing for the Meeting
- Getting It Right
- Ground Control
- Practice Never Hurts
- Making Connections
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Train The Trainer: Survival Skills Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: What Makes a Good Trainer?
Session 2: What Makes a Good Trainer?
- What is a Trainer?
- Pre-Assignment Review
- Adult Learning
Session 3: Personal Best, Professional Best
- Putting Your Best Foot Forward
- Tips for Looking Professional
- Making Connections
Session 4: Being Genuine
- Making Connections
- Examples of Being Genuine
Session 5: Assertiveness Skills
- Understanding Assertiveness
- Aggressive Behavior
- Manipulative or Passive-Aggressive Behavior
- Passive Behavior
- Assertive Behavior
Session 6: Asking the Right Questions
- Asking Good Questions: Types of Questions
- Improving Communication with Questions
- Types of Open-Ended Questions
- Probing
- Pushing My Buttons
Session 7: Listening Skills
- Can You Hear Me?
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- What is Said and What is Heard
Session 8: Connecting with People
- Rapport Building
- Facilitative Training: Key Differences
- Other Methods to Consider
- Thinking Outside the Box
- The Tipping Point
- A Shift in Training
- Do I Have What it Takes?
Session 9: Defusing Difficult Participants
- Making Connections
Session 10: Essentials for Success
- What Makes a Good Trainer?
Session 11: Do’s and Don’ts for New Trainers
- Do
- Don't
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Train The Trainer - Measuring Results from Training Online Certificate Course
Module One - Getting Started
Module Two: Kolb's Learning Styles
- Lesson One: The Four-stage process
- Lesson Two: Accommodators
- Lesson Three: Divergers
- Lesson Four: Convergers
- Lesson Five: Assimilators
Module Three: Kirkpatrick's Level of Evaluation
- Lesson One: Overview
- Lesson Two: Level One: Reactions
- Lesson Three: Level Two: Learning
- Lesson Four: Level Three: Behavior
- Lesson Five: Level Four: Results
Module Four: Types of Measurement Tools
- Lesson One: Goal setting
- Lesson Two: Self-evaluations
- Lesson Three: Peer evaluations
- Lesson Four: Supervisor evaluations
- Lesson Five: High-Level evaluations
Module Five: Focusing the Training
- Lesson One: Performing a Needs Assessment
- Lesson Two: Creating Learning Objectives
- Lesson Three: Drilling Down Into Content
Module Six: Creating an Evaluation Plan
- Lesson One: What Will We Evaluate?
- Lesson Two: When Will the Evaluation be Completed?
- Lesson Three: How will we evaluate it?
- Lesson Four: Who will perform the evaluation?
Module Seven: Assessing Learning before Training
- Lesson One: Workplace Observation
- Lesson Two: Objectives Assessment
Module Eight - Assessing Learning during Training
- Reviewing learning objectives
- Performing hip-pocket assessments
- Quizzes and tests
- Skill assessments
Module Nine - Assessing Learning after Training
- Evaluation timelines
- Learning journal
- Goal setting
- Additional methods of evaluation
Module Ten - The Long Term View
- Creating a long term evaluation plan
- Methods of evaluation
- Documenting lessons learned
Module Eleven - Calculating the Return on Investment (ROI)
- A basic ROI formula
- Identifying and measuring tangible benefits
- Identifying and measuring intangible benefits
- Calculating total costs
- Making a business case
Module Twelve - Wrapping Up
Course 9 - Developing a Training Needs Analysis Online Certificate Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: A Closer Look at the Training Needs Analysis
- What Is It?
- Fitting Into the Plan and Future Growth
- The Program’s Role
- Support From Within
- Developing the Business Case
- The Essential Elements, Part One
- The Essential Elements, Part Two
- Process Overview – The ICE Method
- When is Training Not Appropriate?
- Three Steps
- Step One: Isolating
- Step Two: Consulting
- Step Three: Evaluating
- Summary
Session 3: Collecting Data
- Step One: Identify the Future State
- The First Step
- Case Studies
- Defining the Future State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Two: Identify the Current State
- Sample Project: Improve Response Times to Customer Inquiries
- Step Three: Measure the Gap
- Step Four: Create an Action Plan
- Step Five: Implement and Follow Up
- Making Connections, Part One
- Making Connections, Part Two
- Task
- Pre-Assignment Review
Session 4: Diving Deeper Into the Data
- So Many Questions
- Data Collection Design
- Gathering Information
- Training Needs Analysis Questions
- Designing Valid Questions
- Adding Value to the Process
- The McKinsey 7S Model
- The 7S Framework
- About the Elements
- SWOT Analysis
- Sample SWOT
- Five Whys
- Making Connections, Part One
- Making Connections, Part Two
- Task One
- Task Two
- Task Three
Session 5: Creating the Report
- Essential Elements
Session 6: Taking Action
- Making Connections, Part One
- Making Connections, Part Two
- Making Connections, Part Three
- Making Connections, Part Four
- Designing Evaluations
- Evaluation Levels
A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Facilitation Skills Online Certificate Course
Module One: Defining Your Role
- Facilitation, Training, and Chairing
- Making Connections
Module Two: How Facilitators Work
- Key Skills
- Facilitation Skill Levels
- Facilitation at a Glance
Module Three: Establishing Ground Rules
Module Four: Content and Process
Module Five: Types of Thinking
- Divergent Thinking and Convergent Thinking
- Grey Matters
Module Six: Handling Controversial Issues
Module Seven: Communication Skills
- Getting Started
- Active Listening
- Asking Questions
- Non-Verbal Messages
Module Eight: Listening For Common Ground
Module Nine: Common Facilitation Techniques
- Top Techniques
- Making Connections
Module Ten: Providing Effective Feedback
- Giving Feedback
- The Feedback Process
- One Step Furthe
Module Eleven: Managing Divergent Perspectives
Module Twelve: The Language of Facilitation
- Applying the Language
- Case Study
Module Thirteen: Building Agendas
Module Fourteen: Dealing with Difficult Dynamics
- Mix and Match
- 12 Easy Ways to Intervene
Module Fifteen: Building Sustainable Agreements
Module Sixteen: Stages of Team Development
- The Five Stages
- Making Connections
Module Seventeen: Analysis Tools
- Recommended Reading List
- Post-Course Assessment
- Pre- and Post-Assessment Answer Keys
- Personal Action Plan
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Sarah Houghton
21 July 2020 12:17:37 PM
I enjoyed both the course delivery and the interesting topics covered. Thank you
Lisa Marie Shalders
20 July 2020 01:24:19 PM
great info
JEAN FERRER REYES
13 July 2020 09:56:58 AM
An excellent communications online course.
Nicole Reddy
12 July 2020 05:43:01 AM
Brilliant platform - learning made easy.
Nicholas McDonald
7 July 2020 06:12:26 AM
Great course with good detail and many layers. Enjoyed all aspects. Very informative.
Temitope Alliu
3 July 2020 11:44:17 PM
Educative
Stephen Burt
30 June 2020 03:40:02 AM
Great info !
MIU EVA
26 June 2020 10:11:05 PM
It was a very useful corse for trainer.
Stephen Burt
25 June 2020 02:57:00 AM
Great info !
Panagiota Nikolopoulou
23 June 2020 05:11:45 AM
Super
Vikesh Tuli
20 June 2020 08:14:49 AM
this course was interesting and it was easy to understand
Debbie Robinson
12 June 2020 01:01:54 PM
Interesting, thank you
Andrew Cull
12 June 2020 05:00:05 AM
Excellent Course for people who need to produce work based training.
James Maskell
10 June 2020 12:09:57 AM
Very good course. Well put together. A good starting point.
Peter Gyorgyicsek
9 June 2020 09:15:15 PM
very good course!
Bibi Amiirah Rozbully
8 June 2020 07:48:55 AM
Very detailed course which is what I needed
Ashruf Willoughby
7 June 2020 07:06:52 AM
Informative
Kim Jones
5 June 2020 01:44:44 AM
Excellent
Scott Andrew Hay
4 June 2020 01:20:57 AM
Really enjoyable, efficent, short yet engaging.
Andreea Zamfir
3 June 2020 10:06:27 PM
Very easy to read and learn, enjoyed it very much!
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
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This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
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Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
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Course Summary
| Course ID: | CFS02CTTTB |
|---|---|
| Delivery Mode: |
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| Access: | Lifetime |
| Tutor Support: | Yes |
| Time: | Study at your own pace |
| Duration: | 60-80 Hours for total bundle |
| Assessments: | Yes |
| Qualification: | Certificate |
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