Public Relations Boot Camp Training Online Bundle, 5 Certificate Courses

Learn How To Work With Media

Public Relations Boot Camp Training Online Bundle, 5 Certificate Courses

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US$499

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Get Working with the Media: Creating a Positive Working Relationship, Public Relations Boot Camp, Communication Strategies, Managing Difficult Conversations and Public Speaking: Speaking Under Pressure in this Bundle

1. Working with the Media: Creating a Positive Working Relationship: Learn How To Work With Media

You may have been interviewed by a member of the media, or maybe some day you will be. You can never be sure when circumstances will conspire to have a reporter standing in front of you with a microphone, or on the other end of a phone line, waiting for an answer. This course is going to help you develop the skills to deliver a smooth interview as either a citizen or a professional spokesperson. You are also going to learn about vehicles for conveying ideas such as press releases and media packages. You are also going to consider the types of relationships that you can develop with the media. It’s always good to have a professional, positive relationship with the media, and this course will set you up for success.

You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.

After you complete this course, you will be able to:

  • Prepare for an interview
  • Be interviewed successfully
  • Craft a media statement
  • Develop and issue a press release
  • Understand libel and slander
  • Develop a media package
  • Understand various media outlets
  • Build relationships with the media

2. Public Relations Boot Camp: Strategic Public And Media Relations

Public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed.

In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.

At the end of this Public Relations Boot Camp course, you should be able to:

  • Identify the steps you can take to build your credibility.
  • Identify the objections that you encounter most frequently.
  • Develop appropriate responses when prospective buyers throw you a curve.
  • Learn ways to disarm objections with proven rebuttals that get the sale back on track.
  • Learn how to recognize when a prospect is ready to buy.
  • Identify how working with your sales team can help you succeed.

3. Communication Strategies: Build Better, Stronger and More Fulfilling Relationships

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

4. Managing Difficult Conversations: Work Your Way Through Tough Conversations

Whether it’s asking about a sensitive subject, telling someone they have broccoli in their teeth, or confronting a co-worker about their rude behavior, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations.

This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively.

At the end of this Managing Difficult Conversations course, you will be able to:

  • Define frame of reference.
  • Establish a positive intent and a desired outcome.
  • Use good communication skills during a conversation.
  • Draft a script for a difficult conversation.
  • Use specific steps to carry out a difficult conversation.
  • Access additional resources as required.
  • Maintain safety in a conversation.

5. Public Speaking: Speaking Under Pressure: Learn How To Speak Under Pressure

If you are a new speaker who feels nervous about the task at hand, or an experienced speaker who wants to learn more about being put on the spot, then this course is just for you. It focuses on speaking under pressure, which means being able to quickly organize your thoughts and being able to convey them meaningfully to your audience.

This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation.

At the end of this Public Speaking course, you will be able to:

  • Apply quick and easy preparation methods that will work whether you have one minute or one week to prepare.
  • Prepare for questions, even before you know what those questions will be.
  • Overcome any nervousness you may feel when speaking in front of a group, particularly if the group is not sympathetic to what you have to say.
  • Use presentation techniques that establish your credibility and get people on your side.

Course Fast Facts:

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Public Relations Boot Camp Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Working with the Media: Creating a Positive Working Relationship

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Being Interviewed

  • As a Citizen
  • Remain Calm
  • Listen to the Question, Part One
  • Listen to the Question, Part Two
  • Be Honest
  • Slander/Libel
  • Interview Preparation
  • As a Media Spokesperson

 Session 3: Providing Information to the Media

  • Security of Information and Files, Part One
  • Security of Information and Files, Part Two
  • Security of Information and Files, Part Three
  • Attribution
  • Off the Record
  • Confidential
  • Not-for-Attribution
  • Different Types of Media, Part One
  • Different Types of Media, Part Two
  • Keeping Copies of Interviews

 Session 4: Developing a Media Package

  • Bios
  • Company History
  • Headshots, Logos, Graphics, Stats, Video/Audio Clips
  • Contact Details

 Session 5: Press Releases

  • Release Information
  • Contact Information
  • Date of Release
  • Template, Part One
  • Template, Part Two
  • Points of Distribution

 Session 6: Developing Media Relationships

  • Professional vs. Personal
  • Media Contact Lists
  • Providing Tips/Story Ideas to Media
  • Who to Choose
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Public Relations Boot Camp

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Building Credibility

  • Establishing Your Credibility
  • First Impressions
  • Belief and Credibility

 Session 3: Your Competition

  • Setting Yourself Apart
  • Your Competitors
  • Your Products and Services
  • Identifying Your USP

 Session 4: Critical Communication Skills

  • Being an Excellent Communicator
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Listening for Accuracy
  • Powerful Questions
  • Closed vs. Open Questions
  • Discussing Open Questions
  • Asking Good Questions
  • Clarifying Questions
  • Listening and Questioning

 Session 5: Observation Skills

  • Looking For Clues
  • Checklist for Success
  • Body Movements
  • Facial Expressions
  • Grooming
  • Posture
  • Reading People
  • Some Light Reading

 Session 6: Handling Customer Complaints

  • Find Complaints and Fix Them
  • Self-Analysis - Calling Your Clients
  • Self-Analysis - Fixing Complaints
  • Handling Complaints

 Session 7: Overcoming Objections

  • What are Objections?
  • Attitude Check!
  • Keep Your Brain in Check!
  • Controlling Your Reactions
  • Pre-Assignment Review

 Session 8: Handling Objections

  • Universal Strategies
  • Example Interaction
  • Specific Strategies 1 to 3
  • Specific Strategies 4 to 6
  • Specific Strategies 7 to 9
  • Using the Strategies

 Session 9: Pricing Issues

  • Handling Pricing Objections
  • Managing the Objections
  • Four Factors That Stay the Same
  • How You Handle the Issues

 Session 10: How Can Teamwork Help Me?

  • Understanding the Value of Teamwork
  • Making the Team

 Session 11: Buying Signals

  • Signals to Watch For
  • Noticing Signals
  • Making the Play

 Session 12: Closing the Sale

  • Creating a Custom Toolbox
  • Strategies to Try
  • Persistence Pays Off
  • Closing Techniques: Thank You Notes
  • 15 Sales Closing Success Tips
  • The Fifteen Activities
  • Selecting One Activity
  • Sell It To Me - Introduction and Demonstration
  • Sell It To Me - Objections and Requests
  • Sell It To Me - Closing and Other Points

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Communication Strategies

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Course 4 -  Managing Difficult Conversations

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Conversation #1
  •     Conversation #2

Session 2: Choosing to Have the Conversation

  •     Considering the Consequences
  •     Establishing Your Frame of Reference
  •     Tips and Tricks
  •     Establishing Positive Intent
  •     Making Connections
  •     Accepting People for People
  •     Planning What You Want
  •     Things to Ask Yourself
  •     A Note on Fairness

Session 3: Toolkit for Successful Conversations

  •     Managing Your Body Language
  •     Making Connections
  •     Speaking Persuasively
  •     A Story from Mark Twain
  •     Active Listening
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Asking Questions
  •     Making Connections
  •     Probing Techniques: Using Questions
  •     Probing Techniques: Pausing
  •     Probing Techniques: Using Reflection
  •     Probing Techniques: Paraphrasing
  •     Probing Techniques: Summary Questions
  •     The Probing Funnel

Session 4: Choosing the Time and Place

  •     Choosing the Time and Place

Session 5: Framework for Difficult Conversations

  •     Whats Your Purpose?
  •     Making Connections
  •     Steps for a Difficult Conversation
  •     Conversation Template

Session 6: Staying Safe

  •     Introduction
  •     Mutual Respect
  •     Common Ground
  •     Staying in Control
  •     When to Walk Away
  •     When Things Dont Work

Session 7: Testing the Waters

  •     Making Connections

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 -  Public Speaking: Speaking Under Pressure

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Speaking Under Pressure?
  •     Three-Part Technique
  •     Planning Our Approach
  •     Presentation Preparation
  •     Evaluations

Session 3: Planning

  •     Preparing to Plan
  •     Be Informed
  •     Get Involved
  •     Understand Yourself
  •     Stay on Track
  •     Presentation Preparation
  •     Evaluations

Session 4: Force Field Analysis

  •     What is Force Field Analysis?
  •     Exercise
  •     Pros and Cons

Session 5: Understanding Your Audience

  •     Understanding Your Audience, Part One
  •     Getting Started
  •     Profiling Your Audience
  •     Aim, Plan, and Convey
  •     Understanding Your Audience, Part Two
  •     Finding Common Ground
  •     Why?
  •     How?
  •     Practical Application

Session 6: Controlling Your Jitters

  •     Understanding Nervousness
  •     Where Does Nervousness Come From?
  •     Getting Nervousness Under Control
  •     Being Prepared
  •     Sequencing Ideas
  •     Presentation

Session 7: Making Your Listener Hear You

  •     Use Non-Verbal Communication
  •     Leave the Appropriate Distance
  •     Stand Erect
  •     Consider Your Appearance
  •     Move About and Use Gestures
  •     Control Your Facial Expressions and Mannerisms
  •     Maintain Eye Contact
  •     The Value of a Pause

Session 8: Key Themes

  •     About Key Themes
  •     Practical Application
  •     Key Sentences

Session 9: Key Sentences

  •     Preparation
  •     Presentation

Session 10: Structuring Ideas

  •     Three Key Points
  •     Why Three Key Points?
  •     Aim
  •     Concentrate
  •     Adapt
  •     Depth
  •     Move Forward
  •     Ease
  •     Building a Three-Part Plan
  •     Practical Application

Session 11: Organization Methods

  •     Using Time, Place, and Aspect
  •     Preparation
  •     Presentation
  •     Two Additional Plans

Session 12: Our Body Language

  •     How the Listener Takes Control
  •     Sample Passage
  •     Questions
  •     Answers
  •     The Meaning Behind Our Message
  •     Qualities of a Good Voice

Session 13: If You Could Be...

  •     Presentation

Session 14: Beginnings and Endings

  •     Things to Remember
  •     About Beginnings
  •     About Endings

Session 15: Expanding a Basic Plan

  •     Building a Bigger Presentation
  •     Symbols
  •     Opposites
  •     Statistics
  •     Tips and Tricks

Session 16: Presentations

  •     Preparation
  •     Evaluations

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There


Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

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Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

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The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

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Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

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This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

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Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

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We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

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About this Course

Get Working with the Media: Creating a Positive Working Relationship, Public Relations Boot Camp, Communication Strategies, Managing Difficult Conversations and Public Speaking: Speaking Under Pressure in this Bundle

1. Working with the Media: Creating a Positive Working Relationship: Learn How To Work With Media

You may have been interviewed by a member of the media, or maybe some day you will be. You can never be sure when circumstances will conspire to have a reporter standing in front of you with a microphone, or on the other end of a phone line, waiting for an answer. This course is going to help you develop the skills to deliver a smooth interview as either a citizen or a professional spokesperson. You are also going to learn about vehicles for conveying ideas such as press releases and media packages. You are also going to consider the types of relationships that you can develop with the media. It’s always good to have a professional, positive relationship with the media, and this course will set you up for success.

You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you’re going to learn how to pass your message along via a press release or media package. Libel and slander will come under consideration as well as various types of media outlets and the concept of a professional relationship with the media versus a personal one.

After you complete this course, you will be able to:

  • Prepare for an interview
  • Be interviewed successfully
  • Craft a media statement
  • Develop and issue a press release
  • Understand libel and slander
  • Develop a media package
  • Understand various media outlets
  • Build relationships with the media

2. Public Relations Boot Camp: Strategic Public And Media Relations

Public relations has changed with the evolution of computers and the speed with which information can spread. However, the need for public relations to be clear, concise, and accurate while being completely appropriate for the situation has not changed.

In this course, you will learn how to determine the type of information required in a particular situation, ways to approach PR strategically, how to create compelling releases, and techniques for managing media relations.

At the end of this Public Relations Boot Camp course, you should be able to:

  • Identify the steps you can take to build your credibility.
  • Identify the objections that you encounter most frequently.
  • Develop appropriate responses when prospective buyers throw you a curve.
  • Learn ways to disarm objections with proven rebuttals that get the sale back on track.
  • Learn how to recognize when a prospect is ready to buy.
  • Identify how working with your sales team can help you succeed.

3. Communication Strategies: Build Better, Stronger and More Fulfilling Relationships

For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look that you give to the cat, it all means something.

This course will help you understand the different methods of communication and how to make the most of each of them.

Course Topics:

  • Paraverbal Communication
  • Body Language
  • The four stages in the Appreciative Inquiry model are known as the 4-D cycle
  • Speaking Like a Star
  • Positive Signals

By the end of this Communication Strategies Online Course, you will be able to:

  • Understand what communication is
  • Understand the different ways communication takes place
  • Overcome communication blockages
  • Make the most of non-verbal and paraverbal communication
  • Understand and utilize the STAR method
  • Listen actively and effectively
  • Ask good questions
  • Use appreciative inquiry as a communication tool
  • Establish common ground with others

4. Managing Difficult Conversations: Work Your Way Through Tough Conversations

Whether it’s asking about a sensitive subject, telling someone they have broccoli in their teeth, or confronting a co-worker about their rude behavior, we all face difficult conversations from time to time. This course will give you a framework that you can use to help you work through tough situations.

This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively.

At the end of this Managing Difficult Conversations course, you will be able to:

  • Define frame of reference.
  • Establish a positive intent and a desired outcome.
  • Use good communication skills during a conversation.
  • Draft a script for a difficult conversation.
  • Use specific steps to carry out a difficult conversation.
  • Access additional resources as required.
  • Maintain safety in a conversation.

5. Public Speaking: Speaking Under Pressure: Learn How To Speak Under Pressure

If you are a new speaker who feels nervous about the task at hand, or an experienced speaker who wants to learn more about being put on the spot, then this course is just for you. It focuses on speaking under pressure, which means being able to quickly organize your thoughts and being able to convey them meaningfully to your audience.

This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. You’ll focus on short responses and learn ways to expand a basic presentation.

At the end of this Public Speaking course, you will be able to:

  • Apply quick and easy preparation methods that will work whether you have one minute or one week to prepare.
  • Prepare for questions, even before you know what those questions will be.
  • Overcome any nervousness you may feel when speaking in front of a group, particularly if the group is not sympathetic to what you have to say.
  • Use presentation techniques that establish your credibility and get people on your side.

Course Fast Facts:

Receive Lifetime Access to Course Materials, so you can review at any time.

For comprehensive information on units of study click the units of study tab above.

This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!

Course Fast Facts:

  1. All courses are easy to follow and understand
  2. Only 6 to 8 hours of study is required per course
  3. Unlimited lifetime access to course materials
  4. Study as many courses as you want
  5. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  6. You can study from home or at work, at your own pace, in your own time
  7. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

Receive Lifetime Access to Course Materials, so you can review at any time.

Public Relations Boot Camp Training Bundle, 5 Courses includes the following courses, below is a summary of each course: 

Course 1 - Working with the Media: Creating a Positive Working Relationship

 Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment

 Session 2: Being Interviewed

  • As a Citizen
  • Remain Calm
  • Listen to the Question, Part One
  • Listen to the Question, Part Two
  • Be Honest
  • Slander/Libel
  • Interview Preparation
  • As a Media Spokesperson

 Session 3: Providing Information to the Media

  • Security of Information and Files, Part One
  • Security of Information and Files, Part Two
  • Security of Information and Files, Part Three
  • Attribution
  • Off the Record
  • Confidential
  • Not-for-Attribution
  • Different Types of Media, Part One
  • Different Types of Media, Part Two
  • Keeping Copies of Interviews

 Session 4: Developing a Media Package

  • Bios
  • Company History
  • Headshots, Logos, Graphics, Stats, Video/Audio Clips
  • Contact Details

 Session 5: Press Releases

  • Release Information
  • Contact Information
  • Date of Release
  • Template, Part One
  • Template, Part Two
  • Points of Distribution

 Session 6: Developing Media Relationships

  • Professional vs. Personal
  • Media Contact Lists
  • Providing Tips/Story Ideas to Media
  • Who to Choose
  •  A Personal Action Plan
  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 2 - Public Relations Boot Camp

Session 1: Course Overview

  • Learning Objectives
  • Pre-Assignment
  • Pre-Course Assessment

 Session 2: Building Credibility

  • Establishing Your Credibility
  • First Impressions
  • Belief and Credibility

 Session 3: Your Competition

  • Setting Yourself Apart
  • Your Competitors
  • Your Products and Services
  • Identifying Your USP

 Session 4: Critical Communication Skills

  • Being an Excellent Communicator
  • Active Listening
  • Responding to Feelings
  • Reading Cues
  • Demonstration Cues
  • Tips for Becoming a Better Listener
  • Listening for Accuracy
  • Powerful Questions
  • Closed vs. Open Questions
  • Discussing Open Questions
  • Asking Good Questions
  • Clarifying Questions
  • Listening and Questioning

 Session 5: Observation Skills

  • Looking For Clues
  • Checklist for Success
  • Body Movements
  • Facial Expressions
  • Grooming
  • Posture
  • Reading People
  • Some Light Reading

 Session 6: Handling Customer Complaints

  • Find Complaints and Fix Them
  • Self-Analysis - Calling Your Clients
  • Self-Analysis - Fixing Complaints
  • Handling Complaints

 Session 7: Overcoming Objections

  • What are Objections?
  • Attitude Check!
  • Keep Your Brain in Check!
  • Controlling Your Reactions
  • Pre-Assignment Review

 Session 8: Handling Objections

  • Universal Strategies
  • Example Interaction
  • Specific Strategies 1 to 3
  • Specific Strategies 4 to 6
  • Specific Strategies 7 to 9
  • Using the Strategies

 Session 9: Pricing Issues

  • Handling Pricing Objections
  • Managing the Objections
  • Four Factors That Stay the Same
  • How You Handle the Issues

 Session 10: How Can Teamwork Help Me?

  • Understanding the Value of Teamwork
  • Making the Team

 Session 11: Buying Signals

  • Signals to Watch For
  • Noticing Signals
  • Making the Play

 Session 12: Closing the Sale

  • Creating a Custom Toolbox
  • Strategies to Try
  • Persistence Pays Off
  • Closing Techniques: Thank You Notes
  • 15 Sales Closing Success Tips
  • The Fifteen Activities
  • Selecting One Activity
  • Sell It To Me - Introduction and Demonstration
  • Sell It To Me - Objections and Requests
  • Sell It To Me - Closing and Other Points

 Session 13: A Personal Action Plan

  • Starting Point
  • Where I Want to Go
  • How I Will Get There

Course 3 - Communication Strategies

Section One: Getting Started

Section Two: The Big Picture

  • What is Communication?
  • How Do We Communicate?
  • Who’s Listening?

Section Three: Barriers to Communication

  • It All Starts with Me
  • Common Barriers to Communication
  • Language Barriers
  • Cultural Barriers
  • Location Barriers

Section Four: Paraverbal Communication Skills

  • The Power of Pitch
  • The Power of Tone
  • Vocal Speed Camera

Section Five: Non-Verbal Communication

  • Your Body Speaks its own Language

Section Six: Speak Like a STAR
Using STAR

  • Situation
  • Task
  • Action
  • Response

Section Seven: Listening Skills

  • Ten Ways to Listen Better Today
  • Understanding Active Listening
  • Sending Positive Signals to Others

Section Eight: Asking Good Questions

  • Asking Open Questions
  • Probing Questions

Section Nine: Appreciative Inquiry

  • The Four Stages
  • The Purpose of Appreciative Inquiry

Section Ten: The Art of Conversation Using SPEAC

  • Suppose
  • Prepare
  • Enquire
  • Ascertain
  • Change

Section Eleven: Advanced Communication Skills

  • Precipitating Factors
  • Common Ground

Section Twelve: Wrapping up

Course 4 -  Managing Difficult Conversations

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment
  •     Conversation #1
  •     Conversation #2

Session 2: Choosing to Have the Conversation

  •     Considering the Consequences
  •     Establishing Your Frame of Reference
  •     Tips and Tricks
  •     Establishing Positive Intent
  •     Making Connections
  •     Accepting People for People
  •     Planning What You Want
  •     Things to Ask Yourself
  •     A Note on Fairness

Session 3: Toolkit for Successful Conversations

  •     Managing Your Body Language
  •     Making Connections
  •     Speaking Persuasively
  •     A Story from Mark Twain
  •     Active Listening
  •     Responding to Feelings
  •     Reading Cues
  •     Demonstration Cues
  •     Tips for Becoming a Better Listener
  •     Asking Questions
  •     Making Connections
  •     Probing Techniques: Using Questions
  •     Probing Techniques: Pausing
  •     Probing Techniques: Using Reflection
  •     Probing Techniques: Paraphrasing
  •     Probing Techniques: Summary Questions
  •     The Probing Funnel

Session 4: Choosing the Time and Place

  •     Choosing the Time and Place

Session 5: Framework for Difficult Conversations

  •     Whats Your Purpose?
  •     Making Connections
  •     Steps for a Difficult Conversation
  •     Conversation Template

Session 6: Staying Safe

  •     Introduction
  •     Mutual Respect
  •     Common Ground
  •     Staying in Control
  •     When to Walk Away
  •     When Things Dont Work

Session 7: Testing the Waters

  •     Making Connections

Session 8: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There

Course 5 -  Public Speaking: Speaking Under Pressure

Session 1: Course Overview

  •     Learning Objectives
  •     Pre-Assignment

Session 2: Getting Started

  •     What is Speaking Under Pressure?
  •     Three-Part Technique
  •     Planning Our Approach
  •     Presentation Preparation
  •     Evaluations

Session 3: Planning

  •     Preparing to Plan
  •     Be Informed
  •     Get Involved
  •     Understand Yourself
  •     Stay on Track
  •     Presentation Preparation
  •     Evaluations

Session 4: Force Field Analysis

  •     What is Force Field Analysis?
  •     Exercise
  •     Pros and Cons

Session 5: Understanding Your Audience

  •     Understanding Your Audience, Part One
  •     Getting Started
  •     Profiling Your Audience
  •     Aim, Plan, and Convey
  •     Understanding Your Audience, Part Two
  •     Finding Common Ground
  •     Why?
  •     How?
  •     Practical Application

Session 6: Controlling Your Jitters

  •     Understanding Nervousness
  •     Where Does Nervousness Come From?
  •     Getting Nervousness Under Control
  •     Being Prepared
  •     Sequencing Ideas
  •     Presentation

Session 7: Making Your Listener Hear You

  •     Use Non-Verbal Communication
  •     Leave the Appropriate Distance
  •     Stand Erect
  •     Consider Your Appearance
  •     Move About and Use Gestures
  •     Control Your Facial Expressions and Mannerisms
  •     Maintain Eye Contact
  •     The Value of a Pause

Session 8: Key Themes

  •     About Key Themes
  •     Practical Application
  •     Key Sentences

Session 9: Key Sentences

  •     Preparation
  •     Presentation

Session 10: Structuring Ideas

  •     Three Key Points
  •     Why Three Key Points?
  •     Aim
  •     Concentrate
  •     Adapt
  •     Depth
  •     Move Forward
  •     Ease
  •     Building a Three-Part Plan
  •     Practical Application

Session 11: Organization Methods

  •     Using Time, Place, and Aspect
  •     Preparation
  •     Presentation
  •     Two Additional Plans

Session 12: Our Body Language

  •     How the Listener Takes Control
  •     Sample Passage
  •     Questions
  •     Answers
  •     The Meaning Behind Our Message
  •     Qualities of a Good Voice

Session 13: If You Could Be...

  •     Presentation

Session 14: Beginnings and Endings

  •     Things to Remember
  •     About Beginnings
  •     About Endings

Session 15: Expanding a Basic Plan

  •     Building a Bigger Presentation
  •     Symbols
  •     Opposites
  •     Statistics
  •     Tips and Tricks

Session 16: Presentations

  •     Preparation
  •     Evaluations

Session 17: A Personal Action Plan

  •     Starting Point
  •     Where I Want to Go
  •     How I Will Get There


Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

1.  Who are Courses For Success?

Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.

Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.

Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.

2.  Is there a refund/cancellation policy?

Yes, we have a 7-day money-back refund guarantee. Just send us an email to email/info)(coursesforsuccess.com with the subject Courses For Success Refund so we can accommodate your request.

3.  What is the FREE Personal Success Training Program?

The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews

4.  Are there any requirements to study this course?

No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.

5.  Do I require to have finished high school to complete this course?

No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.

6.  What if English is not my first language?

This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.

7.  Is this course online or conducted in person?

All our courses are accessible online on any device. You may complete them at your own pace and at your own time.

8.  How do I receive my course?

After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.

9.  When does this course start?

Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.

10.  What is online learning like?

Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.

11.  What computer skills do I need for my course?

You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).

12.  How long will you have access to the online course?

There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.

13.  How long will my course take?

Individual courses are designed to be completed within 6-8 hours.

If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:

  • 2 course bundle is 2 x 6-8 hours = 12-16 hours
  • 3 course bundle is 3 x 6-8 hours = 18-24 hours
  • 5 course bundle is 5 x 6-8 hours = 30-40 hours
  • 10 course bundle is 10 x 6-8 hours = 60-80 hours
14.  Do I need to buy textbooks?

All the required material for your course is included in the online system, you do not need to buy anything else.

15.  Is the course interactive?

Yes, all our courses are interactive.

16.  Is there an assessment or exam?

Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.

17.  What type of certificate will I receive?

You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.

Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"

Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.

18.  Will this course be credited by universities?

No, it is not equivalent to a college or university credit.

19.  Am I guaranteed to get a job with this certificate?

This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.

20.  How will this course assist me with my career?

Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.

21.  How long is the certificate valid for?

The Certificates are valid for life and do not need renewing. 

22.  Can I take more than one course at a time?

Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.

23.  What are the Payment Methods available? Is there a payment plan?

We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at email/info)(coursesforsuccess.com, to pay via bank transfer.

24.  Can I purchase for multiple people?

Yes, you can do this by purchasing individually via website or send us a request via email at email/info)(coursesforsuccess.com

25.  Can I request for an invoice before purchase?

Yes, you can request for an invoice via email at email/info)(coursesforsuccess.com

26.  Purchase for a gift?

Yes, you can purchase this course as a gift, simply send an email to email/info)(coursesforsuccess.com, with the course details and we can accommodate this.

27.  Can I create my own course bundle?

Yes, you can customize your own bundle. Please send us the complete list with the exact course link of the courses you'd like to bundle up via email email/info)(coursesforsuccess.com and we will create them for you. *Each course access, time of completion and certification varies depending on the course type.

28.  How will I contact Courses For Success if I have any questions?

You can contact our support team, at any time through live chat on our website, or email at email/info)(coursesforsuccess.com, or by calling one of our phone numbers depending on which country you are in.  

We provide a 7 Day Money Back Refund on all Courses

Special Offer

 

Receive The Personal Success Training Program FREE, When You Purchase This Course - Limited Time Remaining!  (Value $600)

 

The Personal Success Training Program Helps You Stay Focused To Achieve Your Goals!
Benefits:
  • How to layout a Success Plan.
  • Get where you want to be in life.
  • How to unclutter your mind to succeed.
  • Achieve your dreams using your imagination.
  • How to have faith in yourself.
Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
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  • Limited Time Offer - Ends Soon.
 

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Course Summary

Course ID: CFS03PRBCTB
Delivery Mode: Online
Access: Unlimited Lifetime
Time: Study at your own pace
Duration: 30-48 Hours for total bundle
Assessments: Yes
Qualification: Certificate

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