Leadership Essentials Training Online Bundle, 10 Certificate Courses
Learn How to Lead, Motivate, & Inspire Greater Productivity Out of the People Around You
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US$599
Save US$3391 (85%)OFF RRP US$3990
Get the best Leadership Essentials Training resources and get the critical skills to be an effective leader in today’s modern workplace
The Leadership Essentials Training course will teach you how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.
Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.
These Leadership Essentials Online Training Online will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
What you will learn with our Leadership Essentials Training
- Influence and Persuasion
- Coaching and Mentoring
- Performance Management: Managing Employee Performance
- Building Your Self Esteem and Assertiveness Skills
- Conversational Leadership
- Time Management: Get Organized for Peak Performance
- Goal Setting
- The Professional Supervisor
- Getting Stuff Done: Personal Development Boot Camp
- The ABC’s Of Supervising
What is Leadership Essentials Training?
Great leaders are not born but made. Leadership training places you in a position to make positive changes to an organization, improve workflow processes, improve efficiency, and promote better employee engagement. A leadership essential training course helps you develop core leadership traits which include honesty, commitment, delegation, communicator, and facilitator.
Leadership Essentials Training - Requirements
The Leadership Essentials Online Training course is delivered 100 percent online 24/7 and takes 80 to 100 hours of study to complete.
To successfully complete this course, a student must:
- Have access to the internet and the necessary technical skills to navigate the online learning resources
- Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
- Be a self-directed learner
- Possess sound language and literacy skills
Quick Course Facts
- Course content is structured for easy comprehension
- Approximately 80 to 100 hours of study is needed to complete the course
- Registered students gain unrestricted access to the Leadership Essentials Training course
- All course material is available online 24/7 and can be accessed using any device
- Study online from anywhere in your own time at your own pace
All students who complete the course will be awarded with a certificate of completion
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Leadership Essentials Training Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Influence and Persuasion Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment-Article
- Pre-Assignment-Questions
Session 2: Understanding Persuasion
- How Persuasion Works
- Predictability
- Reciprocation
- Consistency and Commitment
- Social Evidence
- Authority
- Liking
- Scarcity
- Self-Interest
- Pre-Assignment Review
Session 3: Preparing to Persuade
- Pushing and Pulling
- Communicating with Confidence
- Have a Purpose
- Have an Outcome
- Make Sure the Receiver is Ready
- Apply Positive Intent
- Words to Watch Out For
- Your Inner Self Talk
- Frame of Reference
- Suspending Belief
Session 4: Getting Off on the Right Foot
- Building Rapport
- About Rapport
- Establish and Maintain Rapport
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Pacing
- Scenario One
- Scenario Two
- Leading
Session 5: Presentation Strategies
- Five Points for Any Presentation
- The Five S Framework
- Preparing with the Five S Pattern
Session 6: Using Stories to Persuade
- The Importance of Story
- Stories Have to Make You Stand Out
- Your Story has to be Believable
- Storytelling Works When it Makes Something More
- Have a Beginning, Middle, and End
- Be Conscious of Our Attention Span
- Storytelling Time
Session 7: Using Neuro Linguistic Programming
- Defining Neuro Linguistic Programming
- Neuro + Linguistic + Programming =
- So What Does it Mean?
- A Brief History
- Understanding Common NLP Terms
- Embedding Positive or Negative Commands
- Storytelling Time
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Coaching and Mentoring Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Introduction
- Pre-Assignment Assessment: Communication Skills
Session 2: Defining Coaching and Mentoring
- Coaching and Mentoring
- Mentees, Proteges, and Telemachus
- Matching Mentors
- Defining Coaching
- What Coaching Is Not
- The Coaching Formula
- The Three Factors
- Coaching Skills
Session 3: Coaching Assessment Review
- Coaching Assessment and Scoring
- Making Connections
- Making Connections
Session 4: Interpersonal Communication Skills
- What are Communication Skills?
- Making Connections
- Getting Better with Communication
- Open Questions
- Closed Questions
- Probing Techniques
- Probing Techniques
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
Session 5: Critical Coaching Skills
- The Five Skills
- Making Connections
Session 6: Setting Goals with SPIRIT
- Setting Achievable Goals
- Identifying Your Dreams
- Inspiring Ideas
- SPIRIT Goals
- Getting on Track
Session 7: Learning Styles and Principles
- Learning Styles
- Making Connections
- Adult Learning Principles, Part One
- Adult Learning Principles, Part Two
- Session 8: The Benefits/Consequences Matrix
- Coaching Tools
Session 9: Skills Involved in Coaching
- Mix and Match
Session 10: The Coaching Model
- The Four Steps
- Key Characteristics
Session 11: Giving Effective Feedback
- Important Elements, Part One
- Important Elements, Part Twos
Session 12: Coaching Problems and Solutions
- Case Studies
- Making Connections
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Performance Management: Managing Employee Performance Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment Questions
Session 2: The Shared Management Model
- What is Performance Management?
- The Rake
- The Shared Management Model
- About The Shared Management Model
Session 3: Setting Goals
- Setting Goals with SPIRIT
- Example: Improving My Performance
- Getting Into It
Session 4: Phase I (Preparation)
- Overview
- Choosing the Right Person for the Job
- Setting Standards
- Effective Training
- Coaching 101
- What Coaching is Not
- What Coaching is Really About
- The Coaching Toolkit
- The Coaching Formula
- Checklist for Success
Session 5: Phase II (Activation)
- Overview
- Motivation
- The Carrot
- The Whip
- The Plant
- Motivation
Session 6: Phase III, Part A (Ongoing Evaluation)
- Overview
- Characteristics of Effective Feedback
- Case Study
- Individual Exercise
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
- Accepting Criticism
Session 7: Phase III, Part B (Formal Evaluation)
- Overview
- Causes of Poor Performance
- Techniques for Success
- What Not To Do
- Case Study: What Upset John?
- Questions
- About Performance Reviews
- Sample 1
- Sample 2
- Sample 3
- Sample 4
- Sample 5
- Common Questions
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part 1
- Pre-Assignment, Part 2
- Pre-Assignment, Part 3
Session 2: What Is Self-Esteem?
- Defining Self-Esteem
- Self-Esteem and Confidence
- Origins of Low Self-Esteem
- Conditioned Behavior
- Changing the Conditioning
- Putting Things in Perspective
Session 3: Improving Self-Esteem
- Stop Spreading Negative Messages
- Generalizations
- Negative and Negating Comments
- Changing Your Language
- Throw out Perfectionism
- Creating Healthy Patterns
Session 4: Building Self-Esteem
- Building Confidence in Others
- Putting Others at Ease
- Presenting Yourself Well
- Creating Positive Impressions
- Our Thoughts on Creating Impressions
- Choosing Your Actions
Session 5: Increasing Our Self-Esteem
- Assessing Internal Factors
- Building Up and Tearing Down
- Our Thoughts on Building and Tearing
- Where Am I?
Session 6: Esteemed Confidence
- Techniques that Work
- Pretend You Are Confident
- Technique 1
- When Your Positive Self-Talk Doesnt Listen
- Technique 2
- When You Meet People, Look Them in the Eye
- Technique 3
- Dance
- Technique 4
- Know Your Stuff
- Technique 5
- Rehearsal is the Best Confidence Builder
- Technique 6
- Every Day, Remind Yourself That You Have Done Some Things Well
- Technique 7
- Read Inspiring Biographies and Autobiographies
- Technique 8
- Be Thankful
- Technique 9
- Push Yourself to Accomplish Short-Term Goals
- Technique 10
- Do Something for Yourself Every Week
- Technique 11
Session 7: The Power of Thought
- Identifying the Situations
- Negative Thoughts
- Controlling Your Thoughts
- Flip it Around
- Tyrones Thinking
- Discussion Questions
- Discussing Tyrones Thoughts
- Avoiding Traps
- Removing the Distortions
Session 8: Ask for What You Want
- What Do You Want?
- Ask Assertively and Effectively
- Your Hearts Desire
- Marlenes Story
- Discussion Question
Session 9: Create What You Want
- Identifying Dreams and Setting Goals
- SPIRIT Goals
- My Own Goal Setting
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate In Conversational Leadership Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Whats In A Word?
- Pre-Assignment Review, Part One
- Pre-Assignment Review, Part Two
- What is Conversational Leadership?
Session 3: Fundamental Elements
- Designing Meaningful Conversations
- Building Your Personal Skills
- Tips for Becoming a Better Listener
Session 4: The Four-I Model of Organizational Conversation
- Intimacy
- The Four Features
- Replacing Corporate Communication
- Interactivity
- Evolving Communication Techniques
- Case Study
- Making Connections
- Inclusion
- Looking at Inclusive Communications
- Case Studies
- Intentionality
- Creating a Conversational Strategy
- Sample Strategy Elements
- Common Language
- Making Connections
Session 5: The Conversational Leadership Framework
- Getting Started, Part One
- Getting Started, Part Two
- Powerful Conversations
- Case Study
- Making Connections
- Creating the Conversation
- Identifying Your Purpose
- The Physical Setup
- The Finishing Touches
- Above and Beyond
- Involving Your Stakeholders
- Applying the Concepts
- Summary
- Developing the Questions
- Leveraging Appreciative Inquiry, Part One
- Leveraging Appreciative Inquiry, Part Two
- Getting It Right
- Taking It Further
- Getting to the Goal
- Making Connections
- Innovative Leadership
- Building Common Ground
- Questions to Consider
Session 6: World Café
- Setting Up
- Where the Magic Happens
- Round 1: Starting the Conversation
- Round 2: Connections Start
- Round 3: Back to the Beginning
- Round 4: Conversation of the Whole
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Certificate In Time Management: Get Organized for Peak Performance Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: The Power of a Change
- Your Bucket List
- 1 to 10
- 11 to 20
- 21 to 30
- 31 to 40
- 41 to 50
- Pre-Assignment Review
Session 3: Changing Our Perspective
- Making Changes
- Connecting with People
- Paperwork
- Reading
- Exercise
- Summarizing the Priorities
- Case Study, Part One
- Case Study, Part Two
- Questions
Session 4: Setting Goals
- The Dot Exercise
- Setting Goals
- Setting Goals with SPIRIT
- Setting a SPIRIT Goal
Session 5: Planning Tips and Tricks
- Guidelines for Efficient Planning
- Using a Guideline
- Making Plans
- Organizing Your Work Area and Your Paperwork
- Using a Tip
Session 6: Setting Up a Routine
- How Routines Can Help You
- Creating a Routine
- What to Include?
- Creating Your Routine
Session 7: Doing it Right
- Balance
- Balancing Your Week
- Organize Your Time
- Organizing Yourself
- Let Things Go
- Delegate
- Five Levels and Five Steps of Delegation
- Delegating Work
- The Story
- Managing Time
- Questions, Part 1
- Questions, Part 2
- Discussing Sheila
Session 8: Putting an End to Procrastination
- Eating a Frog
- Choose the Ugly One
- Clearing Out the Frogs
Session 9: Getting Organized
- Surface of the Desk
- Contents of the Desk
- Getting Rid of Clutter
- Guidelines for Keeping a Piece of Paper
- Cleaning Up
Session 10: Organizing Your Files
- Sorting Based on File Type
- File Categories
- Working Files
- Reference Files
- Archive Files
- Disaster Files
- Your Filing System
- Electronic Files
- Your Electronic Files
- Briefcase
- The Batching Technique
- Batching Tasks
Session 11: Managing Your Workload
- Managing E-mail
- Looking at Your E-mail
- Working Effectively with E-mail
- Mary Marvelous
- Question
- Our Recommendation
- Next Steps
- Workload Analysis
- The 168 Hour Plan
- Using Your Time
- More or Less
- Happiness and Me Time
- Regrets
Session 12: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Certificate In Goal Setting Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Making Connections
Session 2: Pre-Assignment Review
- Pre-Assignment Review Questions
Session 3: Self-Understanding
- Understanding the Importance of Goal Setting
- Choosing a Mentor
- Making Connections
Session 4: Laying the Foundation
- Creating Your Personal Vision Statement
- Step One: Identify Your Values
- Step Two: Define Your Values
- Step Three: Put It All Together
- A Closer Look
- Where our Values Live
Session 5: Whats In Your Bucket?
- The Bucket Principle
- Digging Deeper into the Bucket
- Steps to Success
Session 6: Getting Down to Business
- Identifying Goals
- Goals in Real Life
- Stretch Goals and Risk Taking
- The Big Picture
- Goals with SPIRIT
- My Dreams and Goals
Session 7: Getting Started Today
- Ready, Set, Go!
- Prioritizing Tools
- Visualization Techniques
- Trying it Out
- Support Systems
- Action Planning and Follow-Through
- Motivators
Session 8: Dealing with Setbacks
- Everyone Has Setbacks
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Certificate In The Professional Supervisor Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Questionnaire: Role As A Member of The Management Team
- Questionnaire: Organizational Skills
- Questionnaire: Leadership Skills
- Questionnaire: Communication Skills
- Questionnaire: Interaction/Team Skills
- Questionnaire: Problem/Conflict Resolution Skills
- Questionnaire: Pre-Course Score
- Questionnaire: Post-Course Score
Session 2: Adjusting to Your Role
- Introduction
- Be a Learner
- Refresh Your Network
- Leverage a Mentor
- Set Limits
- Let Go
- Pre-Assignment Review
- Pre-Assignment Review
- Making The Transition
- Dealing With Older Employees
- Dealing With Friends Who You Now Supervise
- Dealing With Unions
Session 3: A Supervisors Responsibilities
- Making Connections
Session 4: Action-Centered Leadership
- Model Overview
- Individual
- Team
- Task
- Considering The Possibilities
Session 5: Making Plans
- Old Sayings With Staying Power
- Introduction
- Breaking Down The Matrix
- Progress and Maintenance Tasks
- Prioritizing Case Study
- The Four Elements
- The Importance of Goals
- Benefits for Employees
- Planning to Plan
Session 6: Setting Goals
- Going After Your Dreams
- The SPIRIT Acronym
Session 7: Defining Leadership
- Making Connections
- Key Characteristics
- A Brief History, Part One
- A Brief History, Part Two
- The Leadership Formula
- Where We Want To Be
- Direction and Support
- Case Studies
- Situation Two
- Situation Three
- Situation Four
Session 8: The Situational Leadership Model
- The Situational Leadership II® Model
- Directors Style
- Coachs Style
- Supporters Style
- Delegators Style
- Understanding Your Comfort Zone
- Our Comfort Zone
- The Cyclical Process
Session 9: Whats Your Type? How About Mine?
- Assessing Your Preferences
- Identifying Your Characteristics and Preferences
- Example
- Questionnaire
- What Does it Mean To Have a Number?
- Mostly As – Inquiring Rationals, Part One
- Mostly As – Inquiring Rationals, Part Two
- Mostly Bs – Authentic Idealists, Part One
- Mostly Bs – Authentic Idealists, Part Two
- Mostly Cs – Organized Guardians, Part One
- Mostly Cs – Organized Guardians, Part Two
- Mostly Ds – Resourceful Artisans
- Mostly Ds – Resourceful Artisans, Part Two
- Whats Important?
- Making Connections
Session 10: Team Building Tips
- What is a Team?
- What Does That Mean?
- Advantages and Disadvantages of Teams
- The Advantages of Teams
- The Advantages of Teams
- How Can Teams Help Employees Grow?
Session 11: Developing a High-Performing Team
- The Five Stages of Team Development
- Forming
- Storming
- Norming
- Performing
- Adjourning
- How Can I Help?
- Team Problem Solving
- Tips for Effective Leadership
- Characteristics of Team Players
Session 12: Communication Skills
- Defining Communication
- Making Connections
- Communication Barriers
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- Making Connections
- Building Relationships with Questions
- Open Questions
- Closed Questions
- Opening Up Questions
- Probing Techniques
- Verbal and Non-Verbal Probes
- Probing Techniques
- The Communication Process
- Breaking Down the Process
- Tips and Tricks
Session 13: Motivating Employees
- To Motivate or Instigate
- The Carrot
- The Whip
- The Plant
- What Do You Think?
- Making Connections
Session 14: Orientation and Onboarding
- The First 48 Hours
- Orientation
- Onboarding
- How Did Your Orientation Rate?
- Questions
Session 15: Training Tips and Tricks
- Guidelines for Effective Training
- Developing Your Training Skills
Session 16: Providing Feedback
- The Purpose of Feedback
- In Private
- Balanced
- Relevant
- Specific
- Documented
- Personal (In the Right Way)
- Skill Building
- Receiving Feedback
Session 17: Doing Delegation Right
- Delegation is a Key Skill
- Defining Responsibility and Accountability
- Defining Delegation
- Making Connections
Session 18: Dealing with Conflict
- Process Overview
- Deciding When To Get Involved
- The Problem Solving Model
- Breaking Down The Model
- Background Information, Part One
- Background Information, Part Two
- Team Leaders Worksheet
Session 19: Managing Disciplinary Issues
- What is Discipline?
- The Disciplinary Meeting
- The Disciplinary Meeting
- A Sample Discipline Checklist for a Supervisor
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 9 - Certificate In Getting Stuff Done: Personal Development Boot Camp Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Purpose
- Pre-Assignment: Steps
- Pre-Assignment: Images
- Pre-Assignment: Images
Session 2: Understanding Personal Efficiency
- Defining Personal Efficiency
- In the Groove
- A Holistic Approach
- Time Management vs. Personal Productivity
Session 3: Developing the Right Attitude
- Useful Skill Sets
- Useful Attitudes
- Why Multi-Tasking is a Myth
Session 4: Laying the Foundation
- Creating a Personal Vision Statement
- Step One: Identifying Your Values
- Bringing It All Together
- Step Three: Put it all Together
- Making Connections
- Identifying Dreams and Setting Goals
- Getting Some Ideas
- SPIRIT
- Putting it All Together
Session 5: The Building Blocks of a Good Organizational System
- Paretos Principle
- Characteristics of a Good Organizational System
- Building a Customizable System
Session 6: Creating the Right Environment
- Garbage Out!
- Step Two: Make an Action Plan
- Step Three: Get Started, Part One
- Step Three: Get Started, Part Two
- Step Four: Finish the Task
- Laying Out Your Workspace, Part One
- Laying Out Your Workspace, Part Two
- Re-Designing Your Workspace
- Setting up a Daily System
- Priority Tray
- The Incubator
- Sample Incubator
- Using the Incubator
- Using the Incubator Each Day
- Setting up a Filing System
- Four File Types
- Filing Tips
- Putting Everything Back Together
- Putting it in Action, Part 1
- Putting it in Action, Part 1
Session 7: Setting up your Virtual Environment
- Organizing Electronic Files
- Tips and Tricks
- Making Your E-Mail Program Work for You
- Commit to Your E-mail Program
- Take Some Training
- Set Up Folders
- Schedule Backups and Archives
- Automate What You Can
- Use Time-Saving Tools
- Exploring Applications
- Top Applications
Session 8: Setting up Your Information Management Center
- Key Components of a System, Part 1
- Key Components of a System, Part 2
- Case Study: Sarah the Salesperson
- Case Study: Walter the Writer
- Case Study: Edna the Executive Assistant
- Making Connections
- Lessons Learned, Part 1
- Lessons Learned Part 2
Session 9: Managing Information in Six Easy Steps
- GOPHER It!
- GOPHER It!
- Processing E-Mail Messages
- Digging Donald out of the Hole
- Problem One
- Problem Two
- Problem Three
Session 10: Prioritizing Your Tasks
- The Urgent-Important Matrix
- Matrix Overview
- Quadrant 1: Urgent and Important
- Quadrant 2: Important but Not Urgent
- Quadrant 3: Urgent but Not Important
- Quadrant 4: Not Urgent and Not Important
- Putting Tasks in Their Place
Session 11: Saying No
- Techniques for Saying No, Part One
- Techniques for Saying No, Part Two
- Techniques for Saying No, Part Three
- Techniques for Saying No, Part Four
Session 12: Creating Routines
- Why Routines?
- Start of Day Routine
- End of Day Routine
- Dealing with E-mail
Session 13: Stopping Procrastination Now (Not Later!)
- Tackling Procrastination
- A Challenge to Change, Part 1
- A Challenge to Change, Part 2
- A Challenge to Change, Part 3
- A Challenge to Change, Part 4
Session 14: Applying Our Lessons at Home
- Meals
- Exercise
- Fun Stuff
- Children
- Chores
- General Organization
- Session 15: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Certificate In The ABCs Of Supervising Others Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Pre-Assignment Review
- Pre-Assignment Review
Session 3: Making the Transition
- How Will My Role Change?
- Coping with the Changes
- What to Say If Youre Teased About Being the Boss
- Tips for Learning the Ropes Quickly, Part One
- Tips for Learning the Ropes Quickly, Part Two
- Questions Supervisors Have
Session 4: Responsibilities of a Supervisor
- Making Connections
Session 5: Key Behaviors and Attitudes
- Building the Right Environment
- Cues for Success
- Motivation from Within
- Making Connections
- Committing to Lifelong Learning
- The Value of Practice
- Learning Plans
Session 6: Setting Goals
- Know Where You Are Going
- Getting Specific
- Setting Goals with SPIRIT
Session 7: Planning for Success
- How Can Planning Help Me?
- Getting Things In Order
- Getting Things In Order
- Making Connections
- Mastering E-mail
- Calculating Your Time
- Tips for Tackling the E-Mail Monster
- Time Management Tips
- Key Planning Points
- Putting Plans into Action with Scheduling Aids
- Organizing Your Work Area and Your Paperwork
- Organizing Your Work Area and Your Paperwork
- The Master Plan
- The Supporting Plan
- Usage of Resources
- The Next Steps
- Suggestions to Maximize Planning and Prioritizing
Session 8: Active Listening Techniques
- About Active Listening
- Key Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
Session 9: Communication Skills
- Questioning Skills
- Open Questions
- Closed Questions
- Opening Up Our Questions
- Probing Techniques
- Probing Techniques
- Pushing My Buttons
- What Is Said and What Is Heard
- Managing Our Non-Verbal Messages
Session 10: Giving Feedback
- Six Characteristics of Effective Feedback, Part One
- Six Characteristics of Effective Feedback, Part Two
- Six Characteristics of Effective Feedback, Part Three
- Skill Building
- Receiving Feedback
Session 11: Giving Instructions
- Understanding Learning Styles
- Obstacles to Effective Instructions
Session 12: Orders, Requests, and Suggestions
- Defining the Terms
- Requests
- Suggestions
- Making Connections
Session 13: Managing Conflict
- The Conflict Resolution Process
- When To Get Involved
- Breaking Down the Process
Session 14: Managing Challenging Situations
- Steps for a Difficult Conversation
- Step 1: Make Sure the Receiver is Ready
- Step 2: State Your Purpose
- Step 3: Ask For Their Story
- Step 4: Tell Your Side
- Step 5: Get to The Third Side
- Step 6: Evaluate the Three Fs
- Step 7: Create an Action Plan, If Appropriate
- Step 8: Follow Up
- Case Studies
Session 15: Dealing with Others
- Understanding Your Relationships
- Establishing Credibility
Session 16: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
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After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
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The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
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Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
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About this Course |
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Get the best Leadership Essentials Training resources and get the critical skills to be an effective leader in today’s modern workplace
The Leadership Essentials Training course will teach you how to plan effectively, build a high-performing team, motivate employees, provide effective feedback, delegate, and manage conflict. You will also receive an introduction to several leadership theories, including John Adair’s action-centered leadership model, Paul Hersey and Ken Blanchard’s Situational Leadership II® model, and Velsoft’s signature leadership assessment.
Great leaders know that you must keep learning in order to be successful, especially if you are in a new role. This course will help you take your supervisory skills to a higher level.
These Leadership Essentials Online Training Online will help you overcome many of the problems that you will encounter as a workplace leader. Topics include transitioning to a supervisory role, attitudes to cultivate, setting goals, personal productivity, communication skills, feedback techniques, conflict resolution, managing difficult conversations, and establishing credibility.
What you will learn with our Leadership Essentials Training
- Influence and Persuasion
- Coaching and Mentoring
- Performance Management: Managing Employee Performance
- Building Your Self Esteem and Assertiveness Skills
- Conversational Leadership
- Time Management: Get Organized for Peak Performance
- Goal Setting
- The Professional Supervisor
- Getting Stuff Done: Personal Development Boot Camp
- The ABC’s Of Supervising
What is Leadership Essentials Training?
Great leaders are not born but made. Leadership training places you in a position to make positive changes to an organization, improve workflow processes, improve efficiency, and promote better employee engagement. A leadership essential training course helps you develop core leadership traits which include honesty, commitment, delegation, communicator, and facilitator.
Leadership Essentials Training - Requirements
The Leadership Essentials Online Training course is delivered 100 percent online 24/7 and takes 80 to 100 hours of study to complete.
To successfully complete this course, a student must:
- Have access to the internet and the necessary technical skills to navigate the online learning resources
- Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
- Be a self-directed learner
- Possess sound language and literacy skills
Quick Course Facts
- Course content is structured for easy comprehension
- Approximately 80 to 100 hours of study is needed to complete the course
- Registered students gain unrestricted access to the Leadership Essentials Training course
- All course material is available online 24/7 and can be accessed using any device
- Study online from anywhere in your own time at your own pace
All students who complete the course will be awarded with a certificate of completion
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Leadership Essentials Training Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Influence and Persuasion Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment-Article
- Pre-Assignment-Questions
Session 2: Understanding Persuasion
- How Persuasion Works
- Predictability
- Reciprocation
- Consistency and Commitment
- Social Evidence
- Authority
- Liking
- Scarcity
- Self-Interest
- Pre-Assignment Review
Session 3: Preparing to Persuade
- Pushing and Pulling
- Communicating with Confidence
- Have a Purpose
- Have an Outcome
- Make Sure the Receiver is Ready
- Apply Positive Intent
- Words to Watch Out For
- Your Inner Self Talk
- Frame of Reference
- Suspending Belief
Session 4: Getting Off on the Right Foot
- Building Rapport
- About Rapport
- Establish and Maintain Rapport
- Matching and Mirroring
- Body Language
- Voice Characteristics
- Pacing
- Scenario One
- Scenario Two
- Leading
Session 5: Presentation Strategies
- Five Points for Any Presentation
- The Five S Framework
- Preparing with the Five S Pattern
Session 6: Using Stories to Persuade
- The Importance of Story
- Stories Have to Make You Stand Out
- Your Story has to be Believable
- Storytelling Works When it Makes Something More
- Have a Beginning, Middle, and End
- Be Conscious of Our Attention Span
- Storytelling Time
Session 7: Using Neuro Linguistic Programming
- Defining Neuro Linguistic Programming
- Neuro + Linguistic + Programming =
- So What Does it Mean?
- A Brief History
- Understanding Common NLP Terms
- Embedding Positive or Negative Commands
- Storytelling Time
- Influencing Outcomes
- Presuppositions as Questions
- Insightful Sentences
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Coaching and Mentoring Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Introduction
- Pre-Assignment Assessment: Communication Skills
Session 2: Defining Coaching and Mentoring
- Coaching and Mentoring
- Mentees, Proteges, and Telemachus
- Matching Mentors
- Defining Coaching
- What Coaching Is Not
- The Coaching Formula
- The Three Factors
- Coaching Skills
Session 3: Coaching Assessment Review
- Coaching Assessment and Scoring
- Making Connections
- Making Connections
Session 4: Interpersonal Communication Skills
- What are Communication Skills?
- Making Connections
- Getting Better with Communication
- Open Questions
- Closed Questions
- Probing Techniques
- Probing Techniques
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
Session 5: Critical Coaching Skills
- The Five Skills
- Making Connections
Session 6: Setting Goals with SPIRIT
- Setting Achievable Goals
- Identifying Your Dreams
- Inspiring Ideas
- SPIRIT Goals
- Getting on Track
Session 7: Learning Styles and Principles
- Learning Styles
- Making Connections
- Adult Learning Principles, Part One
- Adult Learning Principles, Part Two
- Session 8: The Benefits/Consequences Matrix
- Coaching Tools
Session 9: Skills Involved in Coaching
- Mix and Match
Session 10: The Coaching Model
- The Four Steps
- Key Characteristics
Session 11: Giving Effective Feedback
- Important Elements, Part One
- Important Elements, Part Twos
Session 12: Coaching Problems and Solutions
- Case Studies
- Making Connections
Session 13: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 3 - Certificate In Performance Management: Managing Employee Performance Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment Questions
Session 2: The Shared Management Model
- What is Performance Management?
- The Rake
- The Shared Management Model
- About The Shared Management Model
Session 3: Setting Goals
- Setting Goals with SPIRIT
- Example: Improving My Performance
- Getting Into It
Session 4: Phase I (Preparation)
- Overview
- Choosing the Right Person for the Job
- Setting Standards
- Effective Training
- Coaching 101
- What Coaching is Not
- What Coaching is Really About
- The Coaching Toolkit
- The Coaching Formula
- Checklist for Success
Session 5: Phase II (Activation)
- Overview
- Motivation
- The Carrot
- The Whip
- The Plant
- Motivation
Session 6: Phase III, Part A (Ongoing Evaluation)
- Overview
- Characteristics of Effective Feedback
- Case Study
- Individual Exercise
- Scenario One
- Scenario Two
- Scenario Three
- Scenario Four
- Scenario Five
- Accepting Criticism
Session 7: Phase III, Part B (Formal Evaluation)
- Overview
- Causes of Poor Performance
- Techniques for Success
- What Not To Do
- Case Study: What Upset John?
- Questions
- About Performance Reviews
- Sample 1
- Sample 2
- Sample 3
- Sample 4
- Sample 5
- Common Questions
Session 8: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 4 - Certificate In Building Your Self Esteem and Assertiveness Skills Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment, Part 1
- Pre-Assignment, Part 2
- Pre-Assignment, Part 3
Session 2: What Is Self-Esteem?
- Defining Self-Esteem
- Self-Esteem and Confidence
- Origins of Low Self-Esteem
- Conditioned Behavior
- Changing the Conditioning
- Putting Things in Perspective
Session 3: Improving Self-Esteem
- Stop Spreading Negative Messages
- Generalizations
- Negative and Negating Comments
- Changing Your Language
- Throw out Perfectionism
- Creating Healthy Patterns
Session 4: Building Self-Esteem
- Building Confidence in Others
- Putting Others at Ease
- Presenting Yourself Well
- Creating Positive Impressions
- Our Thoughts on Creating Impressions
- Choosing Your Actions
Session 5: Increasing Our Self-Esteem
- Assessing Internal Factors
- Building Up and Tearing Down
- Our Thoughts on Building and Tearing
- Where Am I?
Session 6: Esteemed Confidence
- Techniques that Work
- Pretend You Are Confident
- Technique 1
- When Your Positive Self-Talk Doesnt Listen
- Technique 2
- When You Meet People, Look Them in the Eye
- Technique 3
- Dance
- Technique 4
- Know Your Stuff
- Technique 5
- Rehearsal is the Best Confidence Builder
- Technique 6
- Every Day, Remind Yourself That You Have Done Some Things Well
- Technique 7
- Read Inspiring Biographies and Autobiographies
- Technique 8
- Be Thankful
- Technique 9
- Push Yourself to Accomplish Short-Term Goals
- Technique 10
- Do Something for Yourself Every Week
- Technique 11
Session 7: The Power of Thought
- Identifying the Situations
- Negative Thoughts
- Controlling Your Thoughts
- Flip it Around
- Tyrones Thinking
- Discussion Questions
- Discussing Tyrones Thoughts
- Avoiding Traps
- Removing the Distortions
Session 8: Ask for What You Want
- What Do You Want?
- Ask Assertively and Effectively
- Your Hearts Desire
- Marlenes Story
- Discussion Question
Session 9: Create What You Want
- Identifying Dreams and Setting Goals
- SPIRIT Goals
- My Own Goal Setting
Session 10: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 5 - Certificate In Conversational Leadership Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Whats In A Word?
- Pre-Assignment Review, Part One
- Pre-Assignment Review, Part Two
- What is Conversational Leadership?
Session 3: Fundamental Elements
- Designing Meaningful Conversations
- Building Your Personal Skills
- Tips for Becoming a Better Listener
Session 4: The Four-I Model of Organizational Conversation
- Intimacy
- The Four Features
- Replacing Corporate Communication
- Interactivity
- Evolving Communication Techniques
- Case Study
- Making Connections
- Inclusion
- Looking at Inclusive Communications
- Case Studies
- Intentionality
- Creating a Conversational Strategy
- Sample Strategy Elements
- Common Language
- Making Connections
Session 5: The Conversational Leadership Framework
- Getting Started, Part One
- Getting Started, Part Two
- Powerful Conversations
- Case Study
- Making Connections
- Creating the Conversation
- Identifying Your Purpose
- The Physical Setup
- The Finishing Touches
- Above and Beyond
- Involving Your Stakeholders
- Applying the Concepts
- Summary
- Developing the Questions
- Leveraging Appreciative Inquiry, Part One
- Leveraging Appreciative Inquiry, Part Two
- Getting It Right
- Taking It Further
- Getting to the Goal
- Making Connections
- Innovative Leadership
- Building Common Ground
- Questions to Consider
Session 6: World Café
- Setting Up
- Where the Magic Happens
- Round 1: Starting the Conversation
- Round 2: Connections Start
- Round 3: Back to the Beginning
- Round 4: Conversation of the Whole
Session 7: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 6 - Certificate In Time Management: Get Organized for Peak Performance Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: The Power of a Change
- Your Bucket List
- 1 to 10
- 11 to 20
- 21 to 30
- 31 to 40
- 41 to 50
- Pre-Assignment Review
Session 3: Changing Our Perspective
- Making Changes
- Connecting with People
- Paperwork
- Reading
- Exercise
- Summarizing the Priorities
- Case Study, Part One
- Case Study, Part Two
- Questions
Session 4: Setting Goals
- The Dot Exercise
- Setting Goals
- Setting Goals with SPIRIT
- Setting a SPIRIT Goal
Session 5: Planning Tips and Tricks
- Guidelines for Efficient Planning
- Using a Guideline
- Making Plans
- Organizing Your Work Area and Your Paperwork
- Using a Tip
Session 6: Setting Up a Routine
- How Routines Can Help You
- Creating a Routine
- What to Include?
- Creating Your Routine
Session 7: Doing it Right
- Balance
- Balancing Your Week
- Organize Your Time
- Organizing Yourself
- Let Things Go
- Delegate
- Five Levels and Five Steps of Delegation
- Delegating Work
- The Story
- Managing Time
- Questions, Part 1
- Questions, Part 2
- Discussing Sheila
Session 8: Putting an End to Procrastination
- Eating a Frog
- Choose the Ugly One
- Clearing Out the Frogs
Session 9: Getting Organized
- Surface of the Desk
- Contents of the Desk
- Getting Rid of Clutter
- Guidelines for Keeping a Piece of Paper
- Cleaning Up
Session 10: Organizing Your Files
- Sorting Based on File Type
- File Categories
- Working Files
- Reference Files
- Archive Files
- Disaster Files
- Your Filing System
- Electronic Files
- Your Electronic Files
- Briefcase
- The Batching Technique
- Batching Tasks
Session 11: Managing Your Workload
- Managing E-mail
- Looking at Your E-mail
- Working Effectively with E-mail
- Mary Marvelous
- Question
- Our Recommendation
- Next Steps
- Workload Analysis
- The 168 Hour Plan
- Using Your Time
- More or Less
- Happiness and Me Time
- Regrets
Session 12: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 7 - Certificate In Goal Setting Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Making Connections
Session 2: Pre-Assignment Review
- Pre-Assignment Review Questions
Session 3: Self-Understanding
- Understanding the Importance of Goal Setting
- Choosing a Mentor
- Making Connections
Session 4: Laying the Foundation
- Creating Your Personal Vision Statement
- Step One: Identify Your Values
- Step Two: Define Your Values
- Step Three: Put It All Together
- A Closer Look
- Where our Values Live
Session 5: Whats In Your Bucket?
- The Bucket Principle
- Digging Deeper into the Bucket
- Steps to Success
Session 6: Getting Down to Business
- Identifying Goals
- Goals in Real Life
- Stretch Goals and Risk Taking
- The Big Picture
- Goals with SPIRIT
- My Dreams and Goals
Session 7: Getting Started Today
- Ready, Set, Go!
- Prioritizing Tools
- Visualization Techniques
- Trying it Out
- Support Systems
- Action Planning and Follow-Through
- Motivators
Session 8: Dealing with Setbacks
- Everyone Has Setbacks
Session 9: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 8 - Certificate In The Professional Supervisor Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Questionnaire: Role As A Member of The Management Team
- Questionnaire: Organizational Skills
- Questionnaire: Leadership Skills
- Questionnaire: Communication Skills
- Questionnaire: Interaction/Team Skills
- Questionnaire: Problem/Conflict Resolution Skills
- Questionnaire: Pre-Course Score
- Questionnaire: Post-Course Score
Session 2: Adjusting to Your Role
- Introduction
- Be a Learner
- Refresh Your Network
- Leverage a Mentor
- Set Limits
- Let Go
- Pre-Assignment Review
- Pre-Assignment Review
- Making The Transition
- Dealing With Older Employees
- Dealing With Friends Who You Now Supervise
- Dealing With Unions
Session 3: A Supervisors Responsibilities
- Making Connections
Session 4: Action-Centered Leadership
- Model Overview
- Individual
- Team
- Task
- Considering The Possibilities
Session 5: Making Plans
- Old Sayings With Staying Power
- Introduction
- Breaking Down The Matrix
- Progress and Maintenance Tasks
- Prioritizing Case Study
- The Four Elements
- The Importance of Goals
- Benefits for Employees
- Planning to Plan
Session 6: Setting Goals
- Going After Your Dreams
- The SPIRIT Acronym
Session 7: Defining Leadership
- Making Connections
- Key Characteristics
- A Brief History, Part One
- A Brief History, Part Two
- The Leadership Formula
- Where We Want To Be
- Direction and Support
- Case Studies
- Situation Two
- Situation Three
- Situation Four
Session 8: The Situational Leadership Model
- The Situational Leadership II® Model
- Directors Style
- Coachs Style
- Supporters Style
- Delegators Style
- Understanding Your Comfort Zone
- Our Comfort Zone
- The Cyclical Process
Session 9: Whats Your Type? How About Mine?
- Assessing Your Preferences
- Identifying Your Characteristics and Preferences
- Example
- Questionnaire
- What Does it Mean To Have a Number?
- Mostly As – Inquiring Rationals, Part One
- Mostly As – Inquiring Rationals, Part Two
- Mostly Bs – Authentic Idealists, Part One
- Mostly Bs – Authentic Idealists, Part Two
- Mostly Cs – Organized Guardians, Part One
- Mostly Cs – Organized Guardians, Part Two
- Mostly Ds – Resourceful Artisans
- Mostly Ds – Resourceful Artisans, Part Two
- Whats Important?
- Making Connections
Session 10: Team Building Tips
- What is a Team?
- What Does That Mean?
- Advantages and Disadvantages of Teams
- The Advantages of Teams
- The Advantages of Teams
- How Can Teams Help Employees Grow?
Session 11: Developing a High-Performing Team
- The Five Stages of Team Development
- Forming
- Storming
- Norming
- Performing
- Adjourning
- How Can I Help?
- Team Problem Solving
- Tips for Effective Leadership
- Characteristics of Team Players
Session 12: Communication Skills
- Defining Communication
- Making Connections
- Communication Barriers
- Active Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
- Making Connections
- Building Relationships with Questions
- Open Questions
- Closed Questions
- Opening Up Questions
- Probing Techniques
- Verbal and Non-Verbal Probes
- Probing Techniques
- The Communication Process
- Breaking Down the Process
- Tips and Tricks
Session 13: Motivating Employees
- To Motivate or Instigate
- The Carrot
- The Whip
- The Plant
- What Do You Think?
- Making Connections
Session 14: Orientation and Onboarding
- The First 48 Hours
- Orientation
- Onboarding
- How Did Your Orientation Rate?
- Questions
Session 15: Training Tips and Tricks
- Guidelines for Effective Training
- Developing Your Training Skills
Session 16: Providing Feedback
- The Purpose of Feedback
- In Private
- Balanced
- Relevant
- Specific
- Documented
- Personal (In the Right Way)
- Skill Building
- Receiving Feedback
Session 17: Doing Delegation Right
- Delegation is a Key Skill
- Defining Responsibility and Accountability
- Defining Delegation
- Making Connections
Session 18: Dealing with Conflict
- Process Overview
- Deciding When To Get Involved
- The Problem Solving Model
- Breaking Down The Model
- Background Information, Part One
- Background Information, Part Two
- Team Leaders Worksheet
Session 19: Managing Disciplinary Issues
- What is Discipline?
- The Disciplinary Meeting
- The Disciplinary Meeting
- A Sample Discipline Checklist for a Supervisor
Session 20: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 9 - Certificate In Getting Stuff Done: Personal Development Boot Camp Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment: Purpose
- Pre-Assignment: Steps
- Pre-Assignment: Images
- Pre-Assignment: Images
Session 2: Understanding Personal Efficiency
- Defining Personal Efficiency
- In the Groove
- A Holistic Approach
- Time Management vs. Personal Productivity
Session 3: Developing the Right Attitude
- Useful Skill Sets
- Useful Attitudes
- Why Multi-Tasking is a Myth
Session 4: Laying the Foundation
- Creating a Personal Vision Statement
- Step One: Identifying Your Values
- Bringing It All Together
- Step Three: Put it all Together
- Making Connections
- Identifying Dreams and Setting Goals
- Getting Some Ideas
- SPIRIT
- Putting it All Together
Session 5: The Building Blocks of a Good Organizational System
- Paretos Principle
- Characteristics of a Good Organizational System
- Building a Customizable System
Session 6: Creating the Right Environment
- Garbage Out!
- Step Two: Make an Action Plan
- Step Three: Get Started, Part One
- Step Three: Get Started, Part Two
- Step Four: Finish the Task
- Laying Out Your Workspace, Part One
- Laying Out Your Workspace, Part Two
- Re-Designing Your Workspace
- Setting up a Daily System
- Priority Tray
- The Incubator
- Sample Incubator
- Using the Incubator
- Using the Incubator Each Day
- Setting up a Filing System
- Four File Types
- Filing Tips
- Putting Everything Back Together
- Putting it in Action, Part 1
- Putting it in Action, Part 1
Session 7: Setting up your Virtual Environment
- Organizing Electronic Files
- Tips and Tricks
- Making Your E-Mail Program Work for You
- Commit to Your E-mail Program
- Take Some Training
- Set Up Folders
- Schedule Backups and Archives
- Automate What You Can
- Use Time-Saving Tools
- Exploring Applications
- Top Applications
Session 8: Setting up Your Information Management Center
- Key Components of a System, Part 1
- Key Components of a System, Part 2
- Case Study: Sarah the Salesperson
- Case Study: Walter the Writer
- Case Study: Edna the Executive Assistant
- Making Connections
- Lessons Learned, Part 1
- Lessons Learned Part 2
Session 9: Managing Information in Six Easy Steps
- GOPHER It!
- GOPHER It!
- Processing E-Mail Messages
- Digging Donald out of the Hole
- Problem One
- Problem Two
- Problem Three
Session 10: Prioritizing Your Tasks
- The Urgent-Important Matrix
- Matrix Overview
- Quadrant 1: Urgent and Important
- Quadrant 2: Important but Not Urgent
- Quadrant 3: Urgent but Not Important
- Quadrant 4: Not Urgent and Not Important
- Putting Tasks in Their Place
Session 11: Saying No
- Techniques for Saying No, Part One
- Techniques for Saying No, Part Two
- Techniques for Saying No, Part Three
- Techniques for Saying No, Part Four
Session 12: Creating Routines
- Why Routines?
- Start of Day Routine
- End of Day Routine
- Dealing with E-mail
Session 13: Stopping Procrastination Now (Not Later!)
- Tackling Procrastination
- A Challenge to Change, Part 1
- A Challenge to Change, Part 2
- A Challenge to Change, Part 3
- A Challenge to Change, Part 4
Session 14: Applying Our Lessons at Home
- Meals
- Exercise
- Fun Stuff
- Children
- Chores
- General Organization
- Session 15: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 10 - Certificate In The ABCs Of Supervising Others Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: Pre-Assignment Review
- Pre-Assignment Review
Session 3: Making the Transition
- How Will My Role Change?
- Coping with the Changes
- What to Say If Youre Teased About Being the Boss
- Tips for Learning the Ropes Quickly, Part One
- Tips for Learning the Ropes Quickly, Part Two
- Questions Supervisors Have
Session 4: Responsibilities of a Supervisor
- Making Connections
Session 5: Key Behaviors and Attitudes
- Building the Right Environment
- Cues for Success
- Motivation from Within
- Making Connections
- Committing to Lifelong Learning
- The Value of Practice
- Learning Plans
Session 6: Setting Goals
- Know Where You Are Going
- Getting Specific
- Setting Goals with SPIRIT
Session 7: Planning for Success
- How Can Planning Help Me?
- Getting Things In Order
- Getting Things In Order
- Making Connections
- Mastering E-mail
- Calculating Your Time
- Tips for Tackling the E-Mail Monster
- Time Management Tips
- Key Planning Points
- Putting Plans into Action with Scheduling Aids
- Organizing Your Work Area and Your Paperwork
- Organizing Your Work Area and Your Paperwork
- The Master Plan
- The Supporting Plan
- Usage of Resources
- The Next Steps
- Suggestions to Maximize Planning and Prioritizing
Session 8: Active Listening Techniques
- About Active Listening
- Key Listening Skills
- Responding to Feelings
- Reading Cues
- Demonstration Cues
- Tips for Becoming a Better Listener
Session 9: Communication Skills
- Questioning Skills
- Open Questions
- Closed Questions
- Opening Up Our Questions
- Probing Techniques
- Probing Techniques
- Pushing My Buttons
- What Is Said and What Is Heard
- Managing Our Non-Verbal Messages
Session 10: Giving Feedback
- Six Characteristics of Effective Feedback, Part One
- Six Characteristics of Effective Feedback, Part Two
- Six Characteristics of Effective Feedback, Part Three
- Skill Building
- Receiving Feedback
Session 11: Giving Instructions
- Understanding Learning Styles
- Obstacles to Effective Instructions
Session 12: Orders, Requests, and Suggestions
- Defining the Terms
- Requests
- Suggestions
- Making Connections
Session 13: Managing Conflict
- The Conflict Resolution Process
- When To Get Involved
- Breaking Down the Process
Session 14: Managing Challenging Situations
- Steps for a Difficult Conversation
- Step 1: Make Sure the Receiver is Ready
- Step 2: State Your Purpose
- Step 3: Ask For Their Story
- Step 4: Tell Your Side
- Step 5: Get to The Third Side
- Step 6: Evaluate the Three Fs
- Step 7: Create an Action Plan, If Appropriate
- Step 8: Follow Up
- Case Studies
Session 15: Dealing with Others
- Understanding Your Relationships
- Establishing Credibility
Session 16: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
We provide a 7 Day Money Back Refund on all Courses
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Course Summary
| Course ID: | CFS03LETB |
|---|---|
| Delivery Mode: |
Online |
| Access: | Unlimited lifetime access to course material |
| Time: | Study at your own pace |
| Duration: | 80-100 Hours for total bundle |
| Assessments: | Yes |
| Qualification: | Certificate |
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