Executive and Personal Assistants Online Bundle, 3 Certificate Courses
Master the Skill of Becoming an Effective Executive Personal Assistant
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US$249
Save US$948 (79%)OFF RRP US$1197
Master the Skill of Becoming an Effective Executive Personal Assistant - 3 Courses in this Bundle
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Executive and Personal Assistants
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Administration Support
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Time Management
1. Executive and Personal Assistants: Be an Effective Personal Assistant and Enhance Your Organization
Being an Executive or Personal Assistant is a unique position that requires a variety of skills. Whether you are updating schedules, making travel arrangements, minute taking, or creating important documents all must be done with a high degree of confidentiality. Confidentiality is one of the most important characteristics for every assistant.
Our Executive and Personal Assistants Online Short Course will show you what it takes to be a successful assistant. Participants will learn what it takes to effectively manage a schedule, organize a meeting, and even how to be a successful gatekeeper. Being an Executive or Personal Assistant takes a special skill set and this course will provide you with the necessary tools.
By the end of this Executive and Personal Assistants Online Short Course, you will be able to:
- Adapt to the needs and styles of management
- Communicate through written, verbal, and nonverbal methods
- Improve time management skills
- Manage meetings effectively
- Act as a gatekeeper
- Use the tools of the trade effectively
2. Administration Support: Enhance Your Administration Skills to be Effective and Organized
Effective administration skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue. Our Administration Support Online Short Course will help you get there.
The current business environment is filled with many sources of information and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.
In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.
The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.
By the end of this Administration Support Online Short Course, you will be able to:
- Get Yourself Organized
- Manage your time more effectively
- Prioritize your time and get things done
- Complete Special Tasks
- Improve your Communication Skills
- Improve your Non-Verbal Communication Skills
- Empower Yourself
- Deal with your managers more effectively
- Take Care of Yourself
3. Time Management: How To Manage Your Time And Get Things Done
Personal time management skills are essential skills for effective people. People who use these techniques on a regular basis are the highest achievers in all walks of life, from business to sport to public service. Making these skills part your daily routine will enable you to function exceptionally well, even under intense pressure.
As you master these skills you'll find that you take control of your workload, saying goodbye to the often intense stress of work overload. At the heart of time management is an important shift in focus: Concentrate on results, not on being busy. Many people spend their days in a frenzy of activity, but achieve very little, because they're not concentrating their effort on the things that matter the most.
Time management training begins with setting goals. These goals are recorded, prioritized and may be broken down into a project, an action plan, or a simple task list. This entire process is supported by a skill set that should include personal motivation, delegation skills, organization tools, and crisis management. We'll cover all this and more during this Time Management Online Short Course.
Course Topics:
- The SMART Way
- Urgent Important Matrix
- The 80/20 Rule
- Eat That Frog
- The Glass Jar
By the end of this Time Management Online Short Course you will be able to:
- Plan and prioritize daily activities efficiently and in a productive manner.
- Triumph over procrastination.
- Effectively deal with crises.
- Organize your workspace and workflow.
- Efficiently delegate.
- Ritualize your workload.
- Plan effective meetings.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
The Executive and Personal Assistants 3 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Executive and Personal Assistants
Module One - Getting Started
Module Two - Working with your Manager
- Adapting to their style
- Anticipate their needs
- Getting your responsibilities defined
- When to take the initiative
Module Three - Administrative Soft Skills
- Social Intelligence
- Basic business acumen
- Office management
- Active listening
Module Four - Effective Time Management
- Calendar management
- Prepare for changes and surprises
- Keeping others on track
- Urgent / important matrix
Module Five - Meeting Management
- Creating an agenda
- Keepng minutes
- Keeping the meeting on time
- Variations for large and small meetings
Module Six - Tools of the Trade (Part 1)
- Email protocol
- Office machinery
- Computer and software skills
- Commuication Skills
Module Seven - Tools of the Trade (Part 2)
- Phone and voicemail etiquette
- Word processing
- Business writing
- Internet research
Module Eight - Being an Effective Gatekeeper
- Filtering data and information
- Learn to say no
- Dealing with difficult people
- Recognise the tricks
Module Nine - Organizational Skills
- Prioritising your workload
- Goal setting
- Plan for tomorrow, today
- Staying on track
Module Ten - Confidentiality Guidelines
- Your confidentiality duty
- Be Certificatetic and discreet
- Keeping data secure
- What to do in sticky situations
Module Eleven - Special Tasks
- Project management
- Trade shows
- Interacting with clients
- Social media management
Module Twelve - Wrapping Up
Course 2 - Administration Support
Module One: Getting Started
Module Two: Getting Yourself Organized (Part One)
- Managing Email
- Managing Electronic Files
- Managing the Paper Trail
- Making the Most of Voice Mail
Module Three: Getting Yourself Organized (Part Two)
- Organizing Your Workspace
- Using a To-Do Book
Module Four: Managing Your Time More Effectively
- Managing Your Time
- Keeping Others on Track
- Maintaining Schedules
Module Five: Getting It All Done On Time
- Prioritising
- The Secret to Staying on Track
- Goal Setting
Module Six: Complete Special Tasks
- Planning Small Meetings
- Planning Large Meetings
- Organizing Travel
Module Seven: Improve Your Verbal Communication Skills
- Listening and Hearing: They Aren’t the Same
- Asking Questions
- Communicating with Power
Module Eight: Improve Your Non-Verbal Communication Skills
- Body Language
- The Signals You Send to Others
- It’s not what you Say, It’s how you Say It
Module Nine: Empower Yourself
- Being Assertive
- Resolving Conflict
- Building Consensus
- Making Decisions
Module Ten: Deal With Your Managers More Effectively
- Working with Your Manager
- Influencing Skills
- What to Do in Sticky Situations
Module Eleven: Taking Care of Yourself
- Ergonomics
- Stress Management
- Dealing with a Heavy Workload
Module Twelve: Wrapping Up
Course 3 - Time Management
Section One: Getting Started
Section Two: SMARTER Goals
- The Three P’s
- Create SMARTER Goals
- Prioritizing Your Goals
- Visualize your Goals-Visualization
Section Three: Prioritizing Your Time
- The 80/20 Rule
- Prioritizing with the Urgent-Important Matrix
- Being Assertive...Saying “NO” to Requests you can’t meet.
Section Four: Planning
- Using To Do List
- The Glass Jar: Rocks, Pebbles, Sand, and Water
- Ready, Fire, Aim!
Section Five: Procrastination
- Why We Procrastinate
- Nine Ways to Overcome Procrastination
- Eat That Frog!
Section Six: Managing Crisis
- When Crisis Calls...do you have a Contingency Plan?
- Creating a Plan
- Executing the Plan
- Lessons Learned
Section Seven: The Organized Workspace
- De-Clutter
- Managing Workflow
- Dealing with E-mail...email etiquette
- Using Calendars
Section Eight: Delegating
- When to Delegate?
- Who Should I Delegate to?
- Monitoring the Results
Section Nine: The Power of Ritual...Habits
- What is a Ritual/Routine?
- Example Rituals
- Using Rituals to Maximise Time
Section Ten: Meetings
- Deciding if a Meeting is Necessary... Is the meeting necessary?
- Using the PAT Approach
- Effective Agenda Writing
- Staying on Track
- Was the Meeting Worthwhile?
Section Eleven: Meeting Alternatives
- Instant Messaging and Chat Rooms
- Teleconferencing
- E-mail Lists and Online Groups
- Collaboration Applications
Section Twelve: Wrapping Up
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Customer Reviews
5 star | 41% | |
4 star | 34% | |
3 star | 17% | |
2 star | 5% | |
1 star | 2% |
Amanda Jayne Picoto
26 May 2022 07:06:31 PM

Thank you! The course was great.

Michelle Morgan
26 May 2022 10:44:43 AM

Very good course, learn a lot

Melinda Sue Mouser
19 April 2022 06:59:57 AM

Great course!

Helen Bonilla
11 April 2022 09:34:10 AM

Great course. Very informative.

Helen Bonilla
11 April 2022 09:27:42 AM

Great Course. Very informative.

Lisa Cupitt
30 March 2022 06:27:56 AM

Great Course absolutely enjoyed it

Glenda Couvson
5 March 2022 12:54:00 PM

watching the little videos i found new ways to delegate my time better and deadlines

Taurus Williams
10 January 2022 02:28:08 AM

I really enjoyed this lesson. I learn a lot of go information.

Debora Peake
3 January 2022 11:31:32 AM

I enjoyed this course. It was a great, brief, course to sharpen my time management skills.

Kerrie Kouros
30 December 2021 09:33:06 AM

very time efficient

Claire Danielle Rozendaal
19 July 2021 01:25:11 PM

Courses for Success has helped me make better use of my time.

Breea Renee
13 July 2021 03:39:44 AM

I found this course extremely helpful

Amy Rebecca Eichmann
18 June 2021 09:27:53 PM

great

Darlene E Illi
15 June 2021 02:09:17 PM

Great course Clear and meaningful lessons

Tracy Pecek
28 May 2021 12:04:24 PM

Great information and easy to understand

Deborah Z Weaver
22 April 2021 12:44:29 AM

This course is good for someone just starting out, or a seasoned professional who needs a few reminders on what it takes to be a great EA.

Yvonne Banol
24 March 2021 01:29:48 AM

Excellent information.

Chip Ridewood
21 March 2021 09:39:24 AM

I found the course to be very helpful

Lisa Nystrom
18 March 2021 02:39:35 PM

Very helpful

Lisa Nystrom
18 March 2021 02:35:02 PM

Great time management tips


Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
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This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
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You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
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Course Summary
Course ID: | CFS02EAPA3CB |
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Delivery Mode: |
Online |
Access: | Unlimited Lifetime |
Time: | Study at your own pace |
Duration: | 18-22 Hours for total bundle |
Assessments: | Yes |
Qualification: | Certificate |
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