Generation Gaps Online Certificate Course
Successfully Integrate Employees of All Ages Into Your Workplace
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US$99
Save US$300 (75%)OFF RRP US$399
Study Generation Gaps Online Course and Successfully Integrate Employees of All Ages into Your Workplace
This Generation Gaps Online Course will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis. Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.
The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
What you will learn with our Generation Gaps Online Course
- History behind generation gaps
- What are Traditionalists
- What are Baby Boomers
- What are Generation Xers
- What are Generation Yers
- Differences between each type of generation
- Finding common ground among the generations
- Conflict management
- Leveraging the benefits of generation gaps at work
Generation Gaps Online Course - Requirements
The Generation Gaps Online Course is delivered 100 percent online.
To successfully complete this course, a student must:
- Have access to the internet and the necessary technical skills to navigate the online learning resources
- Have access to any mobile device with internet connectivity (laptop, desktop, tablet)
- Be a self-directed learner
- Possess sound language and literacy skills
Quick Course Facts
- Course content is structured for easy comprehension
- Registered students gain unrestricted access to the Generation Gaps Online Course
- All course material is available online 24/7 and can be accessed using any device
- Study online from anywhere in your own time at your own pace
- All students who complete the course will be awarded with a certificate of completion
Generation Gaps Online Course Outline
Age is just one factor that can be considered in a workplace, but regarding that, everybody wants the same thing from their workplace, and that is to do meaningful work and to be recognized for it.
Session 1: Course Overview
This course will discuss the history and reality of the generation gap that is present in the workplace. This will explore the vital role of defining the actual limits of each generation and whether the merits of the people with the context of employment can be considered as the more significant issue. Understanding others is essential in understanding oneself and managing to work with others.
- Learning Objectives
- Identify where the generation gap surfaces, and the impact it has on the modern workforce
- Describe and apply language that is specific to each generation currently in the workplace
- Explore organization strategies that overcome gap issues
- Evaluate the need and effectiveness of recruiting, retention, and succession plan in the context of the generation gap
- Pre-Assignment: Question One
- Pre-Assignment: Question Two
Session 2: History in Brief
This session will tackle the origins of the generation gap and how they can be unique yet like each other.
- How It Came To Be
- Generation gap implies that great chasm exists between the old and the young and how it can be challenging to overcome.
- Naming the Generations
- Additional Considerations
Session 3: Finding Common Ground
This session will focus on finding the common grounds across the generations and the underlying problems that are present.
- Common Ground
- Conflict often arises on how values are expressed and the behavior that reflects these values differ among people.
- The Role of Generations in Teams
- It is crucial to building authentic teams, and it often requires effort.
- What’s the Underlying Issue?
- Case Study: What It Means to be a Gen Y Leader, Part One
- Case Study: What It Means to be a Gen Y Leader, Part Two
- Case Study Questions
Session 4: Silents, Boomers, X’ers, Y’s, Millennials, and Gen Z
Definitions enable a person to speak about new learnings with a common language. However, not everybody agrees with one's definitions, but it is vital to develop common ground between the generations. This session will help in articulating the boundaries present in the different generations and their common characteristics.
- Speaking Across Generations, Part One
- Speaking Across Generations, Part Two
- Exploring the Generations’ Times
Session 5: Recruiting that Bridges the Gap
Recruiting is where a person finds the best people available to work with. This session will focus on the approach as recruiting can be an adventure and have a look at people that can be considered to work with.
- Recruiting is an Adventure!
- Benefitting the Masses, Part One
- Benefitting the Masses, Part Two
Session 6: Pre-Assignment Review
The pre-assignment can be used in thinking about the topic and preparing for learning. This session will review the pre-assignment and take in consideration how it sits alongside what has been learned in this course already.
- Pre-Assignment: Question One
- Pre-Assignment: Question Two
- Generalizations
Session 7: Creative Solutions
Besides knowing what the real problem is, it is also essential to formulate some workable solutions. This session will begin defining what people are genuinely searching for and how their requests can be met.
- Knowing What You Want
- Personality Assessments and Generations
- Having It All
- Making Connections
Session 8: The Value of Planning
It is a good thing that people can work together because it helps in knowing better the plans which are often well-designed yet flexible are the most valuable. This session will explore the succession planning, coaching, and mentoring as tools in closing the generation gap that is present.
- Succession Planning in a Nutshell
- We must be part of a learning organization
- Succession planning does not exist in a vacuum
- Succession planning requires the development of reliable data gathering
- Succession planning requires senior-level support
- You must continually assess your results
- You do not have to do it all at once
- Making Connections
- Coaching and Mentoring, Part One
- Coaching and Mentoring, Part Two
- Making Connections
Session 9: Developing Targeted Retention Strategies
Finding the right person to work with is much work, and losing them can cost time and money. It is essential that once finding the right employees that can contribute to the success of the company is to hold onto them. This session will focus on the aspects of retention and having the right people working together in the context of succeeding.
- Retention Considerations
- Making Connections
- Pulling Things Together, Part One
- Pulling Things Together, Part Two
Session 10: What We Really Want
Most organizations want people who can work together well and who are productive and who can add value to their company. This session will tackle the larger picture of the generation gap issue in context also of other HR issues and ideas.
- Filling in the Gaps
- What’s the Plan?
- A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Other Human Resources Courses
If you want a career in the field of human resources, we at Courses For Success have a variety of human resources courses that can get you there!
Module One - Getting Started
Module Two - History
- What generations exist in the workplace
- What defines a generation
- What this means in our workplace
Module Three - Traditionalist
- Their background
- Their characters
- Their working style
Module Four - Baby Boomers
- Their background
- Their characters
- Their working style
Module Five - Generation X
- Their background
- Their characters
- Their working style
Generation Six - Generation Y
- Their background
- Their characters
- Their working style
Module Seven - Differentiations Between
- Background
- Attitude
- Working style
- Life experience
Module Eight - Finding Common Ground
- Adopting a communication style
- Creating an affinity group
- Sharing knowledge
Module Nine - Conflict Management (Part 1)
- Younger bosses managing older workers
- Avoid turnovers with a retention plan
- Breaking down the stereotypes
Module Ten - Conflict Management (Part 2)
- Embrace the hot zone
- Treat each other as a peer
- Create a succession plan
Module Eleven - The Power of 4
- Benefits of generation gaps
- How to learn from each other
- Embracing the unfamiliar
Module Twelve - Wrapping Up
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Customer Reviews
5 star | 51% | |
4 star | 32% | |
3 star | 10% | |
2 star | 4% | |
1 star | 3% |
Red Gachet
13 May 2020 09:33:50 PM

A totally new topic for me and lots to learn.

Amanda Coverdale
25 April 2020 03:09:26 AM

Great course

Thilaga K Ganapathy
27 January 2020 02:00:13 AM

Nice to learn this. Informative.

Thilaga K Ganapathy
27 January 2020 01:54:38 AM

Its fun knowing about the 4 generations. My dad is a traditionalist where else baby boomer. Realizing conflict that exist. I think conflicts with workplace were more of unhealthy competition and stereotyping.

Katie Smith
8 November 2019 03:43:37 AM

I found this course very informative. Some of the generation years I found to be off from other sources I have found on the internet, but besides that I feel as if the points addressed I could relate to.

Claire Prince
22 August 2019 12:22:19 AM

A great topic thtoughout

Tiffany Tatum
8 October 2018 12:42:47 PM

Great information on the generations.

Omran Gheddah
30 August 2018 10:32:58 AM

Great course and lessons on Generation Gaps

Sandra Williams
23 August 2018 08:51:05 AM

NA

Claire Smith
6 June 2018 01:45:00 AM

excellent

Colleen W Fryer
30 April 2018 07:45:40 AM

Very goo lesson on the difference between the 4 generation types and the understanding of each

Kayleigh Leake
15 April 2018 07:47:22 AM

Interesting

Ellie-mae Carter
10 April 2018 11:47:15 PM

.

Qaiser Quadri
1 April 2018 12:11:24 AM

very informative and interesting

Teelesia Martin
23 March 2018 03:59:26 AM

Teaches great skill lessons on avoiding conflict and acknowledging differences

ANDREEA GHEORGHIU
7 March 2018 08:16:45 AM

excellent course

Miriam Strbakova
11 February 2018 06:41:40 AM

Very happy with the course.

Richard Palma
5 September 2017 03:18:27 PM

good course

Nekairra Osorio
24 August 2017 03:47:24 PM

Very informative course

Eleanor Acquah
20 August 2017 11:35:43 PM

Really good course
it gave me a really good understanding about generation gaps and the history about how the generations came about.


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Course Summary
Course ID: | CFS02GG |
---|---|
Delivery Mode: |
Online |
Access: | Unlimited Lifetime |
Time: | Study at your own pace |
Duration: | 6-8 Hours |
Qualification: | Certificate |
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