Customer Service Training: Managing Customer Service Online Bundle, 2 Certificate Courses
Learn About The Elements Of Customer Service
NOW ONLY
US$129
Save US$660 (84%)OFF RRP US$789
Get Customer Service Training - Managing Customer Service, and Customer Service Training: Critical Elements of Customer Service in this Bundle
1. Customer Service Training - Managing Customer Service: Learn About The Elements Of Customer Service
Like all business values, a customer service focus must be demonstrated from the top down. Customer service leaders have a responsibility to demonstrate good leadership practices as well as good customer service practices. This course will share several leadership models that you can use to successfully lead a customer service team.
In this customer service training course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.”
2. Customer Service Training: Critical Elements of Customer Service: Learn The Critical Elements Of Customer Service
Today, customers expect more from companies than ever before. This course is designed around six critical elements of customer service that create a unique experience for the people purchasing your products.
This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Customer Service Training: Managing Customer Service Online 2 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Customer Service Training - Managing Customer Service Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment Article, Part One
- Pre-Assignment Article, Part Two
- Pre-Assignment Article, Part Three
- Making Connections
Session 2: Six Critical Elements
- Element One: A Customer Service Focus
- Making Connections
- Element Two: Defined in Your Organization
- Making Connections
- Element Three: Given Life by the Employees
- Self-Assessment
- Element Four: Problem Solving
- Define the Problem
- Research and Analyze the Problem
- Establish a Criteria List
- List Possible Alternatives
- Evaluate Each Alternative
- Select the Best Alternative(s)
- Making Connections
- Making Connections
- Element Five: Measure It
- Critical Evaluation
- Informal Surveys
- Focus Groups
- Brainstorming
- Benchmarking
- Fish Bone (Cause and Effect, or Root Cause)
- Element Six: Reinforce It
- Additional Rewards
- Developing and Maintaining Relationships
- Phrases for Customer Service Success
- Measurement in Practice
Session 3: Understanding Leadership
- About Leadership
- Director’s Style
- Coach’s Style
- Supporter’s Style
- Delegator’s Style
- Understanding Your Comfort Zone
- Our Comfort Level
- The Cyclical Process
- Managing Performance
- Servant Leadership
- Making Connections
- Onboarding and Orientation
- The First Day
- Your Role as a Leader
Session 4: Five Practices of Leadership
- Challenging, Inspiring, and Enabling
- Challenge the Process
- Making Connections
- Inspire a Shared Vision
- Enable Others To Act
- Making Connections
- Modeling and Heart
- Making Connections
- Practices in Practice
- Pre-Assignment Review
Session 5: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Customer Service Training: Critical Elements of Customer Service Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Customer Service?
- What is Customer Service?
- The Critical Elements of Customer Service
- A Customer Service Focus
- Service is a Philosophy
- Service Means Meeting Customer Expectations
- Service is Not Always Natural
Session 3: Who Are Your Customers?
- Types of Customers
- Internal and External Customers
- VIP Customers
- What Customers Need
Session 4: Meeting Expectations
- Meeting Expectations
- Six Ways to Meet Customers’ Expectations
Session 5: Pre-Assignment Review
- Pre-Assignment Answers
Session 6: Setting Goals
- Creating a Personal Vision Statement
- Step One: Identify Your Values
- Step Two: Define Your Values
- Step Three: Put It All Together
- Identifying Dreams and Setting Goals
- Identifying Your Dreams
- SPIRIT
- My Dreams and Goals
Session 7: The Second Critical Element – Defined in Your Organization
- Our Standards
- Sample Standards
Session 8: The Third Critical Element – Given Life by the Employees
- What Do You Think?
- Suggested Answers
Session 9: Communication Skills
- The Importance of Empathy
- About Rephrasing
- Dangerous Misconceptions
- Defining Communication
- Body Language Basics
- Voice
- Open and Closed Questions
- Customer-Focused Questions
Session 10: Telephone Techniques
- It’s Not What You Say, It’s How You Say It
- Your Initial Greeting
- Personalizing Service
- Addressing a Person
- Your Telephone Voice
- Your Listening Ear
- Your Format for Closing
- Handling Everyday Requests
- Transferring Telephone Calls
- Putting Callers on Hold
- Taking a Message
- Taking Messages Accurately and Completely
- What to Record When Taking a Message
- Other Tips for Taking a Message
- Do’s and Don’t’s
- Phrases to Avoid Using
- Sentences That Damage Your Image or Lose Goodwill
Session 11: Dealing With Difficult Customers
- Abrupt Customers
- Abusive Customers
- Angry Customers
- Arrogant Customers
- Bully/Bossy Customers
- Closed-Minded Customers
Session 12: Dealing With Challenges Assertively
- About Assertiveness
- An Assertiveness Formula
- Making Connections
Session 13: Dealing With Difficult People
- Getting to the Heart of the Matter
- What’s Missing?
- Getting to the Big Picture
- The Three F’s
- Types of Difficult People
- The Stubborn One
- The Quiet One
- The Jester
- Yakety-Yak
- Off Base
- Bigger Issues
- The Chatterbox
- The Know-It-All
- The Whiner
Session 14: The Fourth Critical Element – Be a Problem Solver
- Reducing Conflict
- Blending
- Blending Examples
- Redirecting
- Identify Positive Intent
- Identify Highly Valued Criteria
- When Discussions Degenerate Into Conflict
- An Action Plan for Angry, Aggressive People
- Problem Solving in Six Steps
- Making Connections
Session 15: Seven Steps to Customer Problem Solving
- The Process
- Making Connections
- The Recovery Process
- Session 16: The Fifth Critical Element – Measure It
- Tools to Use
- Critical Evaluation
- Informal Surveys
- Focus Groups
- Fishbone (Cause and Effect, or Root Cause)
- Brainstorming
- Benchmarking
- Measurement in Practice
Session 17: The Sixth Critical Element – Reinforce It
- Keeping Momentum
- Developing and Maintaining Relationships
- Recognizing the Power of Your Behavior
- Likeability Works
- Phrases for Customer Service Success
- How to Feel Powerful in Your Position
- Project Positive Expectations
- Give Credit Where It’s Due
- Rebound from Failure
- Accept Responsibility
Session 18: Dealing With Stress
- About Stress
- Deep Breathing
- Visualize
- Music
- Acupressure and Massage
- Laughter
- Replace Worry with Problem Solving
- Meditation
- Resilience
Session 19: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
 |
About this Course |
 |
Get Customer Service Training - Managing Customer Service, and Customer Service Training: Critical Elements of Customer Service in this Bundle
1. Customer Service Training - Managing Customer Service: Learn About The Elements Of Customer Service
Like all business values, a customer service focus must be demonstrated from the top down. Customer service leaders have a responsibility to demonstrate good leadership practices as well as good customer service practices. This course will share several leadership models that you can use to successfully lead a customer service team.
In this customer service training course, you will learn about the six critical elements of customer service. You will also learn about Paul Hersey and Ken Blanchard’s Situational Leadership II® model, servant leadership, and the five practices in James Kouzes and Barry Posner's “The Leadership Challenge.”
2. Customer Service Training: Critical Elements of Customer Service: Learn The Critical Elements Of Customer Service
Today, customers expect more from companies than ever before. This course is designed around six critical elements of customer service that create a unique experience for the people purchasing your products.
This course is all about the critical elements of customer service: a customer service focus that is defined within, and given life by, your organization. In order to be successful, this focus must be reinforced every day, measured, and improved upon.
Receive Lifetime Access to Course Materials, so you can review at any time.
For comprehensive information on units of study click the units of study tab above.
This is an incredible opportunity to invest in yourself and your future, sharpen your training skills and learn what it takes to create your own success with Courses For Success Today!
Course Fast Facts:
- All courses are easy to follow and understand
- Only 6 to 8 hours of study is required per course
- Unlimited lifetime access to course materials
- Study as many courses as you want
- Delivered 100% on-line and accessible 24/7 from any computer or smartphone
- You can study from home or at work, at your own pace, in your own time
- Certificates
Course Delivery
Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.
Recognition & Accreditation
The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.
Receive Lifetime Access to Course Materials, so you can review at any time.
Customer Service Training: Managing Customer Service Online 2 Course Bundle includes the following courses, below is a summary of each course:
Course 1 - Certificate In Customer Service Training - Managing Customer Service Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
- Pre-Assignment Article, Part One
- Pre-Assignment Article, Part Two
- Pre-Assignment Article, Part Three
- Making Connections
Session 2: Six Critical Elements
- Element One: A Customer Service Focus
- Making Connections
- Element Two: Defined in Your Organization
- Making Connections
- Element Three: Given Life by the Employees
- Self-Assessment
- Element Four: Problem Solving
- Define the Problem
- Research and Analyze the Problem
- Establish a Criteria List
- List Possible Alternatives
- Evaluate Each Alternative
- Select the Best Alternative(s)
- Making Connections
- Making Connections
- Element Five: Measure It
- Critical Evaluation
- Informal Surveys
- Focus Groups
- Brainstorming
- Benchmarking
- Fish Bone (Cause and Effect, or Root Cause)
- Element Six: Reinforce It
- Additional Rewards
- Developing and Maintaining Relationships
- Phrases for Customer Service Success
- Measurement in Practice
Session 3: Understanding Leadership
- About Leadership
- Director’s Style
- Coach’s Style
- Supporter’s Style
- Delegator’s Style
- Understanding Your Comfort Zone
- Our Comfort Level
- The Cyclical Process
- Managing Performance
- Servant Leadership
- Making Connections
- Onboarding and Orientation
- The First Day
- Your Role as a Leader
Session 4: Five Practices of Leadership
- Challenging, Inspiring, and Enabling
- Challenge the Process
- Making Connections
- Inspire a Shared Vision
- Enable Others To Act
- Making Connections
- Modeling and Heart
- Making Connections
- Practices in Practice
- Pre-Assignment Review
Session 5: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Course 2 - Certificate In Customer Service Training: Critical Elements of Customer Service Online Course
Session 1: Course Overview
- Learning Objectives
- Pre-Assignment
Session 2: What is Customer Service?
- What is Customer Service?
- The Critical Elements of Customer Service
- A Customer Service Focus
- Service is a Philosophy
- Service Means Meeting Customer Expectations
- Service is Not Always Natural
Session 3: Who Are Your Customers?
- Types of Customers
- Internal and External Customers
- VIP Customers
- What Customers Need
Session 4: Meeting Expectations
- Meeting Expectations
- Six Ways to Meet Customers’ Expectations
Session 5: Pre-Assignment Review
- Pre-Assignment Answers
Session 6: Setting Goals
- Creating a Personal Vision Statement
- Step One: Identify Your Values
- Step Two: Define Your Values
- Step Three: Put It All Together
- Identifying Dreams and Setting Goals
- Identifying Your Dreams
- SPIRIT
- My Dreams and Goals
Session 7: The Second Critical Element – Defined in Your Organization
- Our Standards
- Sample Standards
Session 8: The Third Critical Element – Given Life by the Employees
- What Do You Think?
- Suggested Answers
Session 9: Communication Skills
- The Importance of Empathy
- About Rephrasing
- Dangerous Misconceptions
- Defining Communication
- Body Language Basics
- Voice
- Open and Closed Questions
- Customer-Focused Questions
Session 10: Telephone Techniques
- It’s Not What You Say, It’s How You Say It
- Your Initial Greeting
- Personalizing Service
- Addressing a Person
- Your Telephone Voice
- Your Listening Ear
- Your Format for Closing
- Handling Everyday Requests
- Transferring Telephone Calls
- Putting Callers on Hold
- Taking a Message
- Taking Messages Accurately and Completely
- What to Record When Taking a Message
- Other Tips for Taking a Message
- Do’s and Don’t’s
- Phrases to Avoid Using
- Sentences That Damage Your Image or Lose Goodwill
Session 11: Dealing With Difficult Customers
- Abrupt Customers
- Abusive Customers
- Angry Customers
- Arrogant Customers
- Bully/Bossy Customers
- Closed-Minded Customers
Session 12: Dealing With Challenges Assertively
- About Assertiveness
- An Assertiveness Formula
- Making Connections
Session 13: Dealing With Difficult People
- Getting to the Heart of the Matter
- What’s Missing?
- Getting to the Big Picture
- The Three F’s
- Types of Difficult People
- The Stubborn One
- The Quiet One
- The Jester
- Yakety-Yak
- Off Base
- Bigger Issues
- The Chatterbox
- The Know-It-All
- The Whiner
Session 14: The Fourth Critical Element – Be a Problem Solver
- Reducing Conflict
- Blending
- Blending Examples
- Redirecting
- Identify Positive Intent
- Identify Highly Valued Criteria
- When Discussions Degenerate Into Conflict
- An Action Plan for Angry, Aggressive People
- Problem Solving in Six Steps
- Making Connections
Session 15: Seven Steps to Customer Problem Solving
- The Process
- Making Connections
- The Recovery Process
- Session 16: The Fifth Critical Element – Measure It
- Tools to Use
- Critical Evaluation
- Informal Surveys
- Focus Groups
- Fishbone (Cause and Effect, or Root Cause)
- Brainstorming
- Benchmarking
- Measurement in Practice
Session 17: The Sixth Critical Element – Reinforce It
- Keeping Momentum
- Developing and Maintaining Relationships
- Recognizing the Power of Your Behavior
- Likeability Works
- Phrases for Customer Service Success
- How to Feel Powerful in Your Position
- Project Positive Expectations
- Give Credit Where It’s Due
- Rebound from Failure
- Accept Responsibility
Session 18: Dealing With Stress
- About Stress
- Deep Breathing
- Visualize
- Music
- Acupressure and Massage
- Laughter
- Replace Worry with Problem Solving
- Meditation
- Resilience
Session 19: A Personal Action Plan
- Starting Point
- Where I Want to Go
- How I Will Get There
Entry requirements
Students must have basic literacy and numeracy skills.
Minimum education
Open entry. Previous schooling and academic achievements are not required for entry into this course.
Computer requirements
Students will need access to a computer and the internet.
Minimum specifications for the computer are:
Windows:
- Microsoft Windows XP, or later
- Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)
MAC/iOS
- OSX/iOS 6 or later
- Modern and up to date Browser (Firefox, Chrome, Safari)
All systems
- Internet bandwidth of 1Mb or faster
- Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)
Students will also need access the following applications:
Adobe Acrobat Reader
Courses For Success is a global course platform that started in 2008 with 5 courses, since then we have grown to over 10,000 online courses. As our courses are delivered online via the internet, we sell our courses worldwide.
Our courses span across many categories including Academic, Animal, Beauty, Business, Career, Counseling, Creative & Media, Health & Therapy, Hobbies & Trades, IT, Personal Development, Sports & Fitness.
Some of the companies we work with include Groupon, Living Social, CNN, Entrepreneur, Mashable, Reed UK, Stack Social and many more.
The Personal Success Training Program was developed by Courses For Success to help our customers achieve success. Currently, we are offering this program for FREE with every course or bundle purchase this month. This is a limited time offer! We have received thousands of reviews for this program, please see: Personal Success Training Program Reviews
No, anyone who has an interest in learning more about this subject matter is encouraged to take our course. There are no entry requirements to take this course.
No, you do not require a High School Diploma or to have finished school to study this course, this course is open to anyone who would like to take this course.
This course is provided in English, however, due to the digital nature of our training, you can take your time studying the material and make use of tools such as google translate and Grammarly.
All our courses are accessible online on any device. You may complete them at your own pace and at your own time.
After you have completed the payment, you will receive a confirmation email and tax receipt. You will also receive an email containing your course login details (username and password), as well as instructions on how to access and log in to your course via the internet with any device, please check your junk/spam folder in the event that you do not receive the email.
Providing you have internet access you can start this course whenever you like, just go to the login page and insert your username and password and you can access the online material.
Online learning is easy, if not easier than a traditional academic situation. By studying an online course, the usual boundaries caused by location and time constraints are eliminated, meaning you are free to study where and when you want at your own pace. Of course, you will need to be able to self-manage your time and be organized, but with our help, you’ll soon find yourself settling into a comfortable rhythm of study.
You don't need to be a computer expert to succeed with our online training, but you should be comfortable typing, using the internet and be capable of using common software (such as Microsoft word).
There is no time limit for completing this course, it can be studied in your own time at your own pace. Once you have purchased this course you will have unlimited lifetime access, meaning you can access this course whenever you want.
Individual courses are designed to be completed within 6-8 hours.
If you choose a course bundle, simply multiply the above hours by the number of courses included in the bundle.
For example:
- 2 course bundle is 2 x 6-8 hours = 12-16 hours
- 3 course bundle is 3 x 6-8 hours = 18-24 hours
- 5 course bundle is 5 x 6-8 hours = 30-40 hours
- 10 course bundle is 10 x 6-8 hours = 60-80 hours
All the required material for your course is included in the online system, you do not need to buy anything else.
Yes, all our courses are interactive.
Yes, you will be required to complete a multiple-choice test online at the end of your course, you can do this test as many times as you require.
You will receive a Certificate of Completion that is applicable worldwide, which demonstrates your commitment to learning new skills. You can share the certificate with your friends, relatives, co-workers and employers. Also, include it in your resume/CV, professional social media profiles and job applications.
Wendy Sue Hunt - 5 STAR REVIEW
"If you are considering taking any “Courses for Success”, I would highly recommend it. I have always been a firm believer it’s important to always sharpen your skills. You are never too old to learn more. I found the courses very helpful, interesting and easy to understand.
The term “Courses for Success” helped me in my current position to succeed. After completing the courses, I gave my manager the completion certificates. Recently I received a promotion too."
Valencia Marie Aviles - 5 STAR REVIEW
"I had a very good experience with my course. It has helped me to get multiple jobs and prepared me for almost everything I would need to know. The course was very informative and easy to understand and broken up perfectly to be done in a short amount of time while still learning a good amount! I would recommend Courses for Success to anyone trying to get abs certifications for job advancements, it is well worth it!"
ELENA GRIFFIN - 5 STAR REVIEW
"I have absolutely enjoyed the materials from Courses for Success. The materials are easy to understand which makes learning enjoyable. Courses for Success have great topics of interest which make you come back for more.
Thank you Courses for Success for being part of my learning journey and making education affordable!"
Our completion certificates are very valuable and will help you progress in your work environment and show employers how committed you are to learn new skills, you might even get a promotion.
No, it is not equivalent to a college or university credit.
This course will give you the skills you need to help you obtain employment, but it’s up to you if you get the job or not.
Studying and completing this course will show employers that you have the knowledge in this field, additionally you will gain more confidence in this area of expertise.
The Certificates are valid for life and do not need renewing.
Courses are studied online at your own pace and you are free to study as many or as few courses as you wish, we also offer online course bundles that allow you to save on additional courses so that you may get all the topics related to your training goals in one go.
We accept payments via PayPal, Credit Card, Bank Transfer and Amazon Pay for the USA. For payment plans, we offer Sezzle for USA & Canada, Afterpay for Australia & New Zealand. *For faster transaction Credit Card payments are preferred. Please purchase online via our website course product page or contact us at , to pay via bank transfer.
We provide a 7 Day Money Back Refund on all Courses
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Course Summary
| Course ID: | CFS03CSTM2CB |
|---|---|
| Delivery Mode: |
Online |
| Access: | Unlimited lifetime |
| Time: | Study at your own pace |
| Duration: | 12-16 Hours for total bundle |
| Assessments: | Yes |
| Qualification: | Certificate |
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